Physician C&ompensation Recruitment May 2009 May 2009 Vol. 10Vol. No.175 No. 11 INSIDE Resident recruitment ■■ Many organizations are signing recruits while they are still in residency—and paying them while they complete training. Learn about this trend on p. 4. Specialty compensation ■■ Learn more about the challenges facing emergency medicine physicians and compensation and recruitment trends on p. 6. Recruitment and staffing ■■ Phillip Miller discusses some issues raised by offering housing assistance to physicians on p. 11. Ask the experts ■■ Our experts talk about some of the issues raised by healthcare reform efforts on p. 12. A HealthLeaders Media publication Fit, family, formal programs keys to retention AMGA survey finds slight dip in turnover, but it’s probably only temporary The recession appears to have—at least temporarily—slowed physician turnover. But the factors that make retention such a challenge haven’t disappeared, and hospitals and practices continue to seek ways to keep physicians they’ve recruited. So it’s not surprising that the 2008 Physician Retention Survey from AMGA and Cejka Search finds that groups are renewing their focus on retention. It identifies current trends and provides some insights into best practices, from actively courting spouses to implementing formal retention programs (see “Best practices” on p. 3 for more information). The survey includes data from 50 AMGA respondents, whose groups collectively employ 9,985 physicians. Data were collected in the last quarter of 2008. Turnover down Survey respondents reported a 6.1% turnover rate in 2008, compared to 6.7% in the 2006 survey and 6.4% in 2005. (The 2007 retention survey didn’t compile turnover data; it was a supplement to the 2006 survey.) That breaks down to 5.9% among full-time male physicians and 6.6% among full-time female physicians in 2008. Full-time male physicians over 55 and part-time female physicians under 39 are at the greatest risk for leaving. The recession is one factor putting a damper on turnover. The economic slump has made physicians less mobile (because of the downturn in the housing market), more risk-adverse, and more likely to delay retirement, says David Cornett, regional vice president at St. Louis–based Cejka Search. But the economy hasn’t affected the larger retention issues. “Long-term dynamics remain unchanged and would lead me to anticipate gradually increasing rates of turnover,” Cornett says. “Long-term dynamics remain unchanged and would lead me to anticipate gradually increasing rates of turnover.” —David Cornett Moreover, Cornett thinks the turnover will accelerate quicker outside of AMGA membership. Larger, more sophisticated practices—such as those in the survey—are increasing their emphasis on appropriate hiring and retention initiatives, but that’s not necessarily the case for all practices. At least among those surveyed, the turnover appears to have been neither unexpected nor unacceptable: 67% of respondents found the rate of turnover in their practice was “close to expected,” and 73% found their turnover rate was “acceptable,” a significant jump from the 2006 results, in which 58% said turnover was acceptable. Family, fit, and culture As in the 2006 survey, fit and family were top reasons for turnover: Fifty percent cited “poor cultural fit with the practice” and 32% indicated “relocation to be closer to family” as the reasons for leaving practices voluntarily. continued on p. 2 A HealthLeaders Media publication AMGA survey continued from p. 1 When all family priorities regarding separation are factored in, family-related concerns are just as important as cultural fit (see “Why physicians leave” below). The survey suggests that compensation is a secondary consideration. “Seeking higher compensation” was the third most frequently cited reason for voluntary departure. Compensation may be a reason for a physician candidate to rule out a practice during recruitment, but long-term retention depends more on other factors—in particular, fit and family—at least as long as the compensation is reasonable, Cornett says. Accordingly, the ability to assess the cultural fit and family needs of candidates appears to be an important factor in retention plans, the survey finds. Ideally, this begins by including the spouse or partner early in the recruiting process. Most respondents (71%) indicated they began communicating with the spouse or significant other before or during the first in-person interview. Only 2% said they waited until after signing to reach out, whereas 10% had no interaction with the candidate’s spouse or significant other. Ignoring the spouse or partner is not a good plan, says Cornett, noting that “80% of the decision to relocate is ultimately up to the spouse. Spouse interests, concerns, questions should always be addressed up front as part of the interviewing process. The more resources an organization devotes to making the spouse feel comfortable and valued, the better the results will be.” It’s a practice that isn’t limited to large groups, and it can pay dividends in the ensuing years. Maintaining a friendly relationship with physicians and their spouses provides leverage when it’s time to renegotiate contracts, notes John Collmer, placement director at The Carlisle Group, Inc., in Irving, TX. The rate for those groups was 44%, compared to 50% for those without a defined program. Forty-eight percent of respondents reported having a defined retention program; that’s up from 40% last year. Of those with such a program, 61% have formalized the program with identified goals and strategies; that’s up dramatically from 20% in the 2006 survey. The number of practices that have defined retention programs has been rising each year; still, fewer than half of those surveyed have such a program. That’s not surprising, since until a few years ago, retention wasn’t as big of a concern. “The prior generations of physicians would select a practice after completing training and would expect to stay at that practice for their whole career,” says Cornett. “That is not the case with today’s generation of young physicians.” As more data come in that suggest a link between retention programs and lower turnover—and as the surveys raise awareness of the importance of such programs—the focus on developing retention plans has increased, he says. Even without a formalized program, most are doing something. Two-thirds of respondents conduct regular physician job satisfaction surveys. Even more (69%) conduct exit Why physicians leave Among voluntary resignations, the following reasons were most frequently mentioned by the departing physician: »» Poor cultural fit with the practice: 50% »» Relocated to be closer to own or spouse’s family: 32% »» Seeking higher compensation: 26% »» Other: 26% »» Relocated to find a better community fit: 22% »» Spouse’s job required relocation: 18% »» Incompatible work schedule: 8% »» Excessive call requirements: 6% (Respondents could choose more than one answer.) Formalized retention programs One clear best practice that emerges from the survey is the use of formalized retention programs. Respondents with a defined retention program appear to reduce the percentage of physicians leaving during their first three years. Source: 2008 Physician Retention Survey from AMGA and Cejka Search (www.physicianretentionsurvey.com). For permission to reproduce part or all of this newsletter for external distribution or use in educational packets, please contact the Copyright Clearance Center at www.copyright.com or 978/750-8400. 2 Physician Compensation & Recruitment May 2009 © 2009 HCPro, Inc. A HealthLeaders Media publication interviews and use the data to monitor trend information (67%), create action plans (58%), and provide feedback for departmental use (52%). It cites educational loan forgiveness, which tends to be structured over three to 10 years, as an example. Planning ahead Three years—and beyond? Of those physicians leaving a practice, 46% separate within the first three years. Certain incentives can cut that rate. “Using the 46% of physicians who leave in their first three years as a base for comparison, the following incentives appear to contribute toward a lower percentage of physicians separating in the first three years: income guarantees (45%), defined retention programs (44%), educational loan forgiveness (33%), and retention bonuses (29%),” the authors write in the report. Since the greatest vulnerability for turnover is in those first three years, it makes sense to structure incentives accordingly. However, there may be some benefit to extending incentives even further. Anecdotal data suggest that incentive programs, when structured to pay out beyond that period, seem to have a positive effect on recruitment and retention, the survey report noted. The recession may have rendered some retention issues less dire than in years past, but when the recession ends, those challenges will reemerge. The economy may be slow, but the other trends remain in place, says Cornett. The physician work force continues to experience the challenges of an increasing shortage and a gender and generational shift. Successful groups will have systems in place to meet these challenges. “Groups that succeed will be those who continue to pay attention to offering flexible schedules, cater to work/ life balance and family issues, develop proactive retention plans, and learn to recruit more effectively in the first place,“ Cornett says. H PCR sources John Collmer, placement director, The Carlisle Group, Inc., 545 East John Carpenter Freeway, Suite 620, Irving, TX 75062, 866/722-8957; www.tcgrec. com. David Cornett, regional vice president, Cejka Search, 4 CityPlace Drive, Suite 300, St. Louis, MO 63141, 800/678-7858; www.cejkasearch.com. Best practices »» Listen and respond to issues, including EMR upgrades and Respondents to the 2008 Physician Retention Survey from AMGA and Cejka Search identified some of their most successful retention tactics and strategies, including: »» During the interview process, make sure the candidate is a »» Launch pilots to try new ideas and resolve areas of dissatisfaction match for the long term »» Implement strict hiring standards to ensure a good fit »» Conduct orientations and provide regular follow-up meetings in the first two years »» Involve new recruits in the partnership as much and as early as possible mentor programs »» Involve physicians in leadership and policy decisions; provide »» Provide flexible FTE status (e.g., part-time positions or jobshare opportunities) »» Combine clinical practice with research opportunities »» Provide incentive compensation »» Have COO and CFO monthly interaction with each office »» Have physician leadership communicate with individual shareholders in addition to the quarterly meetings them with a sense of ownership, autonomy, and control »» Ensure that medical directors are engaged with departments work flow and relationships Source: 2008 Physician Retention Survey from AMGA and Cejka »» Listen to, and when possible address early, concerns about »» Develop a work/life balance program Search (www.physicianretentionsurvey.com). For permission to reproduce part or all of this newsletter for external distribution or use in educational packets, please contact the Copyright Clearance Center at www.copyright.com or 978/750-8400. © 2009 HCPro, Inc. May 2009 Physician Compensation & Recruitment 3 A HealthLeaders Media publication Trend: Supplement stipends to win early commitment Residency stipends are growing, albeit slowly, according to the American Association of Medical Colleges’ (AAMC) annual survey. But for a growing number of residents, those stipends are only the starting point. Increasingly, organizations are signing recruits while they are still in residency—and paying them while they complete training. In fact, 19% of the respondents to the AMGA and Cejka Search 2008 Physician Retention Survey (released in March) indicated they offered such a supplement, and the number may be increasing. (For more from this survey, see “Fit, family, formal programs keys to retention” on p. 1.) The use of such bonuses began to increase around spring 2006, says Bobbie Aday, senior partner at The Carlisle Group, Inc., in Irving, TX. The trend among residents seeking stipends has been steadily rising since then, Aday says. Jim Stone, cofounder of Dallas-based Medicus Partners, Inc., points out that most residents are not offered these stipend supplements. But for those few who receive it, the money can make a substantial difference. “We typically see stipends at $12,000–$18,000 per year, or $1,000–$1,500 a month. That makes a big difference to a physician earning $45,000–$50,000 per year in training,” says Stone. (For AAMC’s current resident stipends, see the chart on p. 5). On average, St. Louis–based Cejka Search has seen stipends in the $1,200–$1,500 per month range, says Kathy Murray, senior director of key accounts in Cejka’s physician search division. This sort of incentive can be attractive to residents facing tremendous debt. The 2008 AAMC Graduate Questionnaire found that, for the fifth year in a row, medical school graduates report higher education debt than the prior year’s graduates. Of the 13,400 respondents, 17.7% have loans totaling $200,000 or more. The average debt for medical graduates is $141,751, $10,000 more than in 2007, according to the survey (for details, see www.aamc. org/newsroom/reporter/dec08/graduates.htm). Varies by need For the most part, these stipend supplements are offered on a case-by-case basis and reserved for the hard-to-recruit specialties, according to the AMGA/Cejka survey. Generally, the resident requests the money, which can be structured as part of a signing bonus or as an advance on salary, Murray says. The parties sign a promissory note, requiring the candidate to repay the money if he or she reneges. The use—and amount—of the stipend varies by how acute the need is at the recruiting organization. Aday has seen stipends as high as $24,000 to help lure future specialists to rural areas. She reports that 87% of the firm’s rural clients are willing to offer stipends to attract specialties, compared to 11% of those in metropolitan areas. Stipends are most common in internal medicine, orthopedic surgery, neurosurgery, urology, and family medicine, says Aday. Locking in recruits early? Perhaps… The stipends are offered in the final year of residency, says Murray, but that, too, may be changing. Stone reports that several clients are willing to sign a physician 18–24 months before he or she completes training. Aday has seen hospitals offer stipends to specialists as far as three years out, depending on community need. Such an approach provides commitment and bonds the candidate to the organization. “We know that candidates will be heavily recruited during that final year of training, and if they have signed a contract and are receiving a stipend, they are less likely to consider other opportunities,” explains Murray, adding that because a salary stipend is a less-frequently used incentive, it could provide a competitive recruiting advantage to organizations that offer it. But, warns Stone, in the recruitment business nothing is ever certain. Paying the resident is no guarantee he or she will join a particular practice or work for a particular health system. Stone has seen a second organization come in, make a better offer, and—as part of that offer—repay the first bonus. “It can be very cutthroat in this competitive market,” he says. H PCR sources Bobbie Aday, senior partner, The Carlisle Group, Inc., 545 East John Carpenter Freeway, Suite 620, Irving, TX 75062, 866/722-8957; www.tcgrec.com. Kathy Murray, senior director of key accounts (physician search division), Cejka Search, 4 CityPlace Drive, Suite 300, St. Louis, MO 63141, 800/678-7858; www. cejkasearch.com. Jim Stone, managing partner/cofounder, Medicus Partners, Inc., 14114 Dallas Parkway, Suite 600, Dallas, TX 75254, 972/759-0331, Ext. 225; www. medicuspartners.com. For permission to reproduce part or all of this newsletter for external distribution or use in educational packets, please contact the Copyright Clearance Center at www.copyright.com or 978/750-8400. 4 Physician Compensation & Recruitment May 2009 © 2009 HCPro, Inc. A HealthLeaders Media publication AAMC survey of resident/fellow stipends and benefits Resident/fellow stipends nationwide Dollar and percent changes from prior year Academic year 2008–2009 Percentiles Year of training N Mean 25th 50th 75th 1st post-MD year 210 $46,245 $44,055 $45,659 $47,760 2nd post-MD year 213 48,092 45,720 47,257 48,764 3rd post-MD year 213 50,128 47,290 49,095 51,857 4th post-MD year 212 52,154 48,911 50,987 54,468 Current year stipends 5th post-MD year 199 54,164 50,606 52,956 56,451 6th post-MD year 182 56,463 52,746 55,265 59,282 7th post-MD year 152 58,520 54,147 57,027 62,520 8th post-MD year 85 60,278 55,266 59,108 63,825 Percent change from prior year1 1st post-MD year 171 3.5% 2.8% 3% 4% 2nd post-MD year 173 3.4 2.8 3 4 3rd post-MD year 173 3.4 2.6 3 4 4th post-MD year 172 3.5 2.5 3 4 5th post-MD year 160 3.2 2.5 3 4 6th post-MD year 143 3.3 2.5 3 4 7th post-MD year 119 3.5 2.5 3 4 8th post-MD year 63 3.3 2 3 4 Calculated for respondents reporting in both years. Source: © 2008 Association of American Medical Colleges. All rights reserved. Reproduced with permission. 1 PCR Subscriber Services Coupon Your source code: N0001 ❑ Start my subscription to PCR immediately. Options No. of issues Cost ❑ Print 12 issues $399 ❑ Electronic 12 issues Shipping (PCRP) $399 (PCRE) ❑ Print & Electronic 12 issues of each $399 Name (PCRPE) Total Organization $24.00 Address N/A $24.00 Order online at Sales tax (see tax information below)* www.hcmarketplace.com. Be sure to enter source code Grand total N0001 at checkout! For discount bulk rates, call toll-free at 888/209-6554. *Tax Information Title City State Phone Fax ZIP E-mail address (Required for electronic subscriptions) ❑ Payment enclosed. ❑ Please bill me. ❑ Please bill my organization using PO # ❑ Charge my: ❑ AmEx ❑ MasterCard Please include applicable sales tax. Electronic subscriptions are exempt. 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May 2009 Physician Compensation & Recruitment 5 A HealthLeaders Media publication Demand, reform, productivity pay: ED docs poised for change Emergency physicians, or emergency medicine physicians (EMP), are in high demand—a demand that may grow stronger as more Americans lose their jobs and healthcare coverage. Compensation is growing (although not dramatically), but challenges abound, including inadequate reimbursements and obstacles in equitably incorporating productivity standards. In the current economy, even the traditionally peripatetic emergency physicians are reluctant to leave their current positions, thereby enhancing retention, but also impairing recruitment. Meanwhile, the strain on EDs grows. Putting it in context According to Centers for Disease Control (CDC) data released in August 2008 (National Hospital Ambulatory Medical Care Survey: 2006 Emergency Department Summary), 11% of ambulatory medical care visits in the United States occur in the ED, but emergency physicians represent only 3.3% of active physicians. ED visits hit a record high of 119.2 million in 2006, up from 115 million in 2005. From 1996 to 2006, the number of emergency patient visits rose 32%. During that decade, the overall ED use rate increased by 18.4%—from 34.2 to 40.5 visits per 100 people. Meanwhile, the number of hospital EDs decreased 6.7%, from 4,109 to 3,833. Reimbursement challenges Unlike many other specialties, the number of patients treated doesn’t necessarily translate into profit in emergency medicine. In fact, the reverse is often true: Overcrowding can impair productivity, especially when much of the crowd consists of Medicaid or uninsured patients who cannot afford to pay. Additionally, EDs have a federal mandate—the Emergency Medical Treatment and Active Labor Act of 1986—to medically screen and stabilize all patients, regardless of their ability to pay. Accordingly, emergency physicians typically provide more uncompensated services Emergency physician median compensation trends Compensation survey AMGA Medical Group Compensation 2008 report 2007 report 2006 report 2005 report % change % change median median median median 2007–08 2005–08 $256,879 $255,530 $248,721 $230,930 0.53% 11.24% $256,800 $250,030 $243,449 $221,679 2.71% 15.84% $203,500 $197,600 $190,544 $177,678 2.99% 14.53% $230,000 $225,269 $216,674 $213,586 2.10% 7.68% and Financial Survey MGMA Physician Compensation and Production Survey HCS Physician Salary Survey Report (salary only) Sullivan, Cotter and Associates Physician Compensation and Productivity Survey Survey results are based on the previous year’s data. Source: Data excerpted from American Medical Group Association, Hospital & Healthcare Compensation Service, Medical Group Management Association, and Sullivan, Cotter and Associates compensation surveys. Reprinted with permission. For permission to reproduce part or all of this newsletter for external distribution or use in educational packets, please contact the Copyright Clearance Center at www.copyright.com or 978/750-8400. 6 Physician Compensation & Recruitment May 2009 © 2009 HCPro, Inc. A HealthLeaders Media publication than other physician specialties. A 2000 AMA survey estimates that to be, on average, $138,000 per year, explains David McKenzie, CAE, director of reimbursement at the American College of Emergency Physicians (ACEP). The CDC report found that private insurance covered 39.7% of all ED visits. Medicaid or the State Children’s Health Insurance Program (S-CHIP) accounted for 25.5% and Medicare for 17.3%. The uninsured (which includes self-pay) represented 17.4% of visits. The recession has exacerbated a dire situation. “More and more of the patients coming to the ED are often without health insurance, and hospitals absorb a great deal of that cost,” says Daniel Stern, president of Pittsburgh-based Daniel Stern and Associates (DS&A). McKenzie agrees, adding that not only do many state Medicaid plans pay far less than the cost of providing treatment, but sometimes they have stopped paying completely due to budget constraints. Strong demand The demand for emergency physicians is growing. According to DS&A’s 2008 Emergency Physician Salary & Benefit Survey, 72% of survey respondents (hospitals and EMP groups) reported that their hospital’s ED had added physicians in the past year (this compares to 70% in the 2007 survey); 66% (versus 61.5% in the previous survey) had plans to add EMPs in the following year. DS&A, a search and recruitment firm for emergency medicine, has produced a compensation and benefits survey for 22 years. efforts can also provide a small increase in Medicare payments. The fact that EDs must be staffed continuously can also affect compensation if a physician is left working undesirable shifts, McKenzie explains. Compensation trends Compared with other specialists, the pay for emergency physicians is low. According to the MGMA 2008 Physician Compensation and Production Survey, the overall median compensation for EMPs is $256,800. That represents a 2.71% increase over the prior year; primary care saw a 6.3% jump, whereas specialists overall saw a 3.61% hike. Compared to primary care physicians, emergency physicians are doing well. Median compensation for all primary care physicians was $183,322, according to MGMA (see “Emergency physician median compensation trends” on p. 6 and “Total compensation” on p. 10 for more on compensation trends). “EM physicians are still compensated much better than primary care physicians, who also put in very long hours— and have a ton of paperwork to do,” says Catherine Stearns, vice president at DS&A. Compensation structure Compensation drivers The major compensation drivers are training, tenure, geographic location, and practice model, McKenzie says. Moreover, there are frequently structural differences between fee-for-service groups, hospital-employed groups, and employees of contract management firms. But compensation for EMPs isn’t really comparable to other specialties. Although reimbursement always plays some role in compensation, it’s a particularly important one in emergency medicine—especially in terms of uncompensated care. Recent increases in RVUs assigned to emergency medicine have helped boost EMP compensation somewhat, McKenzie says. Meeting Physician Quality Reporting Initiative (PQRI) Hourly rate arrangements are more common in emergency medicine than in other specialties. Nevertheless, during the past few years, there has been an emerging trend toward productivity-based models. Many more groups tie at least part of compensation to productivity—usually based on RVU generation, says McKenzie. Some ED groups pay strictly on RVUs generated, but it is unusual to have no adjustments for night shifts or pediatric areas where the potential RVUs per hour generated are typically less, says McKenzie. Many more groups base at least part of the physician’s compensation on productivity. It can range from 10%– 100%, with the productivity bonus paid monthly or quarterly. Rewards based on meeting Medicare PQRI criteria are also being introduced, McKenzie says. It is important to tie quality to increased productivity for continued group success, acknowledges McKenzie, but he and Stern warn that productivity-based compensation must continued on p. 8 For permission to reproduce part or all of this newsletter for external distribution or use in educational packets, please contact the Copyright Clearance Center at www.copyright.com or 978/750-8400. © 2009 HCPro, Inc. May 2009 Physician Compensation & Recruitment 7 A HealthLeaders Media publication ED docs continued from p. 7 be handled carefully, given the unique nature of ED work. For instance, EMPs who work nights with less volume may be penalized under an RVU system. What’s emerging is a complex combination of factors, says Stearns. She’s seeing “a steady increase in the number of [emergency] physicians with compensation based on various bonus modalities—RVUs, patient satisfaction, etc.” (See “ED staff compensation methods” below.) In recruiting, location still dominates Emergency physicians are being heavily recruited. Emergency medicine was the ninth most requested specialty nationally, according to the 2007 Review of Physician and CRNA Recruiting Incentives from Merritt Hawkins and Associates. It was also the ninth most requested specialty in the fourth quarter of 2008, according to Delta Physician Placement’s Physician Recruiting Standard Q4 2008. For all the differences between emergency physicians and other physicians, some recruitment issues are quite similar. Physicians, regardless of specialty, generally like urban areas ED staff compensation methods Hourly rate 74% Annual salary 21% Bonus plan (any type) 38% RVUs generated 23% Patients seen 10% Fee-for-service 8% Collections received 7% Productivity 23% Patient satisfaction 17% Net profits 12% Profit sharing plan 20% Stipends 14% Source: Daniel Stern and Associates’ 2008 Emergency Physician Salary & Benefit Survey; used with permission. and sunshine, says Stern. It is more difficult to recruit physicians to rural areas. Overall, the DS&A survey found that California (which has been at the top of the list for five consecutive years) and Florida are the most attractive states. Colorado came in third, followed by Texas, North Carolina, Arizona, and Hawaii. The least popular are the “rust belt” states, especially Michigan and Indiana, plus parts of Pennsylvania and Ohio, says Stearns. As the economy changes, Stern anticipates the next survey will find that once highly popular places may be less so. But not everything will change. “You can’t replace sunshine,” he says. Other key factors in recruiting include competitive compensation packages, incentive programs, and—perhaps more so than in other specialties—a flexible practice structure. EMPs are driven by the excitement of the job. “They have surgical personalities and want to see a problem, fix it, and move on to the next problem,” says Stern. They also like knowing their schedule and having plenty of time off—with no call, he adds. There’s a higher turnover rate in emergency medicine than in other specialties, Stern says. Many EMPs are employed, without any investment into the group other than providing their time and labor, so they are free to move on when their contracts expire. (Emergency physicians are also subject to burnout; see “Morale remains an issue” on p. 9.) With the current economic crisis, emergency physicians, like other doctors, are reluctant to leave their current situations, Stern and Stearns say. It’s become easier for hospitals to retain physicians than it used to be. More locums McKenzie also reports an increase in the use of locum tenens in the ED (for more on locums, see the February PCR). Military service is one reason for the growth. “The nature of their practice makes EMPs a good fit for treating casualties of war, and many are in the National Guard,” McKenzie says. Stern, too, is seeing an increase. One factor may be the traditionally high turnover. If emergency physicians give short notice, often the only way to replace them is with a locums physician. “Recruiting a replacement can take months, sometimes as long as one year,” he adds. Stern also points to another factor: the shortage of physicians For permission to reproduce part or all of this newsletter for external distribution or use in educational packets, please contact the Copyright Clearance Center at www.copyright.com or 978/750-8400. 8 Physician Compensation & Recruitment May 2009 © 2009 HCPro, Inc. A HealthLeaders Media publication trained in emergency medicine. This could alter just who is working in the ED, he says. Internists as EMPs? With the crushing demand on EDs, there’s some talk of letting family practice and internal medicine physicians work in them, says Stern. But even the principals at DS&A disagree on this. Stern sees a trend of greater flexibility in the ED—a flexibility that will allow family practitioners and internists to work there at lower compensation. The problem is that there simply aren’t enough board-certified EMPs to go around, he says. It could lead to a two-tier compensation system. Stearns doesn’t think it will come to that. In the past, it may have been different, but today, everyone expects an emergency physician to have an emergency medicine residency, she says. Looking ahead: Reform Healthcare reform is another issue looming for emergency physicians. ACEP is monitoring two proposals. One is a Medicare demonstration project that bundles all services (professional and facility) into one payment made to the hospital. “Such a plan aimed at cost savings will almost certainly reduce physician compensation and could make it more difficult to attract physicians of all specialties to practice in the hospital setting,” says McKenzie. The other is the expansion of healthcare coverage in a way that approximates universal coverage. “Although full 100% coverage in the U.S. may be difficult, to the extent that currently uninsured patients eventually have some form of insurance, the general collections should be higher. The typical ED physician receives payment for about 9% of the services provided to patients lacking insurance,” says McKenzie. With universal coverage, the number of visits to the ED will significantly decline, says Stern. “The patients that are left over will all be paying patients, so the impact on income may be neutral.” If anything, compensation could rise due to enhanced efficiency. But much depends on the details of the plan—and how those details are executed. Still, he warns, moving nonemergency cases out of the ED may lead to another problem: “A severe shortage of primary care physicians to handle the patient load, once all people have access to that kind of care, will be a problem for many years.” H PCR sources David McKenzie, director of reimbursement, American College of Emergency Physicians, P.O. Box 619911, Dallas, TX 75261-9911, 800/798-1822. Catherine Stearns, vice president, Daniel Stern and Associates, Duff Office Center, 10 Duff Road, Suite 215, Pittsburgh, PA 15235, 800/438-2476; stearnsc@danielstern. com. Daniel Stern, president, Daniel Stern and Associates, Duff Office Center, 10 Duff Road, Suite 215, Pittsburgh, PA 15235, 800/438-2476; [email protected]. Morale remains an issue Emergency medicine physicians (EMP) are frustrated and Further compounding their frustration is the sense that they demoralized. Roughly one-third (32.1%) of those surveyed are not getting any support, adds Catherine Stearns, vice presi- had at least one component of burnout, according to a study dent at DS&A. released February in Annals of Emergency Medicine. EMPs don’t feel they are getting support from special- 1 That study dovetails with some of the findings from Daniel ists and, meanwhile, primary care physicians are telling their Stern and Associates (DS&A) 2008 Trends, Predictions and patients to go to the ED. Moreover, the survey found 46% of Perceptions of Emergency Medicine Physicians which shows EMPs do not feel the hospital administration or board of direc- that EMPs are frustrated, demoralized, and pessimistic. tors provides support. DS&A president Daniel Stern notes that the results are not out of line with other physician surveys. However, Stern says EMPs “They feel like they are holding up the ceiling while everything is falling around them,” Stearns says. face additional pressures, including overcrowded EDs, inadequate hospital beds, and angry patients who have waited hours for ser- 1 “Tolerance for Uncertainty, Burnout and Satisfaction With vice. And they don’t expect the situation to get better—99% indi- the Career of Emergency Medicine,” Annals of Emergency cated they felt things would get worse in the next five years. Medicine, February 5, 2009. For permission to reproduce part or all of this newsletter for external distribution or use in educational packets, please contact the Copyright Clearance Center at www.copyright.com or 978/750-8400. © 2009 HCPro, Inc. May 2009 Physician Compensation & Recruitment 9 A HealthLeaders Media publication Total compensation (50th percentile) emergency physicians Total comp. 50th percentile National Northeast Southeast N. Central S. Central West 2004 2005 219,015 220,980 200,736 209,027 222,018 228,548 230,270 234,675 241,844 221,170 Staff employee 224,116 217,052 2006 2007 2008 235,151 240,000 250,000 I 216,271 220,000 242,000 I 254,686 250,000 250,000 S 252,054 240,000 255,000 I 209,898 259,350 264,467 I 234,366 254,500 268,000 I 2004 250,808 233,091 260,143 240,109 257,164 Staff partner 257,802 2005 261,572 250,263 246,617 264,535 255,992 276,158 2006 2007 2008 274,444 288,500 302,000 I 261,401 285,000 254,114 D 274,805 310,000 312,500 I 257,900 305,000 320,000 I 267,908 249,500 298,000 I 286,819 257,678 302,000 I Staff independent contractor 2004 2005 237,810 246,291 213,927 244,767 251,270 235,948 245,774 286,991 271,136 257,901 206,160 236,152 2006 2007 2008 249,905 260,000 255,500 D 241,813 191,000 n/a 249,310 275,000 n/a 231,036 257,400 222,570 D 264,033 256,000 267,500 I 254,309 257,678 271,000 I 2004 2005 2006 2007 2008 262,252 269,713 269,793 270,000 275,850 I 257,865 263,679 272,691 269,000 279,000 I 266,563 268,956 286,259 300,000 295,923 D 273,872 287,598 271,019 285,000 300,180 I 284,142 284,147 262,815 265,000 252,000 D 2004 2005 283,425 277,885 264,635 265,554 287,083 283,177 258,252 294,440 n/a 244,375 305,173 285,865 2006 2007 2008 306,528 300,000 315,000 I 246,778 276,500 294,000 I 360,533 325,000 350,000 I 305,508 321,741 300,000 D n/a 280,000 315,000 I 302,855 400,000 288,492 D 2004 2005 272,818 295,755 n/a 297,800 255,008 303,462 230,037 286,237 290,071 265,622 312,571 323,971 2006 2007 2008 312,835 260,000 300,000 I 353,571 308,000 n/a 322,765 296,000 300,000 I n/a 273,000 n/a 269,177 n/a n/a 320,000 n/a 228,944 I ED director employee 222,728 240,231 240,111 255,460 230,000 D ED director partner ED director independent contractor I = increase from last year. D = decrease from last year. S = stayed the same as last year. Source: Daniel Stern and Associates’ 2008 Emergency Physician Salary & Benefit Survey. For permission to reproduce part or all of this newsletter for external distribution or use in educational packets, please contact the Copyright Clearance Center at www.copyright.com or 978/750-8400. 10 Physician Compensation & Recruitment May 2009 © 2009 HCPro, Inc. A HealthLeaders Media publication Assisting physician candidates with housing: What to consider by Phillip Miller Throughout the latter part of 2008, Merritt Hawkins & Associates began receiving questions from clients regarding a hospital’s ability to offer physician candidates housing assistance, often in the form of providing a housing allowance at the new location or paying off the mortgage on the physician’s existing home. Merritt Hawkins & Associates is a physician recruiting firm and does not offer legal advice. However, we have for many years followed matters relating to federal physician recruiting laws and regulations under the physician selfreferral (Stark Law), anti-kickback (HHS), and inurement (IRS) statutes. We frequently consult with attorneys on these matters and, when appropriate, relay the opinions of attorneys to clients or others requesting information. In reviewing housing assistance questions with an attorney, several points come to light. The first is that neither the physician-recruitment exception under the Stark Law nor the safe harbor under the anti-kickback law expressly states that the offer of housing assistance is either permissible or prohibited. With some exceptions, the referral laws do not discuss specific incentives. Instead, the Stark Law mandates that the incentives offered to a physician be the minimum necessary to induce the physician to relocate to a hospital’s service area. With respect to the anti-kickback law, the OIG has written that recruiting incentives should be narrowly tailored so that they do not exceed what is reasonably necessary. Given these requirements, a hospital would have to demonstrate that the offer of housing assistance, in conjunction with all other incentives offered to the physician, was reasonably necessary to induce the physician to relocate to the hospital’s service area. For example, if a hospital is located in an area that has had difficulty recruiting physicians with traditional incentives (such as income guarantees), the OIG might conclude that the offer of housing assistance is reasonably necessary. The physician recruit’s specific situation should also be considered. For example, it may be advisable for a hospital to offer housing assistance only to physicians who can demonstrate specific difficulty with respect to their current housing situation. Finally, the assistance itself must be reasonable. If a housing allowance is offered, the duration and amount must be reasonable. If the mortgage is paid off, the hospital should take an ownership interest in the home. Based on this analysis, the following are some general rules: »» Under certain circumstances, a hospital may assist a physician recruit with housing by providing a housing allowance or by paying off the mortgage on the physician’s existing home. »» The level of assistance may vary depending on how challenging it is to recruit to the hospital’s service area. The more historically challenging it is to recruit to the hospital’s service area, the greater latitude the hospital will have in providing physician recruits with housing assistance. »» The assistance must be reasonable. Although “reasonable” is not defined, common sense rules apply. For example, if there is a gap between what the physician owes on a home and what he or she can sell it for, the hospital may pay this gap if it is reasonable. Several hundred thousand dollars is unlikely to be deemed reasonable by the OIG, but a lesser sum may be. If the hospital pays off the physician’s home, it then owns the home, which could raise logistical difficulties for the hospital. It may be more practical to pay the physician a housing allowance in the new location. The allowance should be based on the type of housing the physician might be able to afford within the community. »» Whether housing assistance may be offered depends upon the housing market in the community from which the physician is relocating. »» The overall incentive package should be structured so that salaries and income guarantees, along with other incentives, are not above and beyond what physicians in the specialty being recruited typically earn. Each recruiting situation is different, and hospitals are advised to have their physician recruiting contracts reviewed by attorneys competent in this area of the law. H Editor’s note: Miller is vice president of communications at Merritt Hawkins & Associates, a national physician search and consulting firm and an AMN Healthcare company. He can be reached at pmiller@ mhagroup.com. For permission to reproduce part or all of this newsletter for external distribution or use in educational packets, please contact the Copyright Clearance Center at www.copyright.com or 978/750-8400. © 2009 HCPro, Inc. May 2009 Physician Compensation & Recruitment 11 A HealthLeaders Media publication Ask the experts Experts offer insights, predictions on reform Editor’s note: PCR asked our experts, “As the administration takes up healthcare reform, which compensation-related issues should readers be monitoring?” Some responses are below; others will run in June. Send your questions to [email protected]. Fredrick T. Horton, president and CEO, Horton, Smith & Associates »» Effect of legislation related to physician ownership. This will include the regulations and prohibitions of physician ownership as well as changes in payment policy for services provided in and by physician-owned ancillary services. I would include the full gamut of services, from in-office labs all the way to physician-owned hospitals. »» Funding for additional training programs (e.g., medical schools and residencies). »» Dollars for underserved areas. »» Effect on demand for services (e.g., an increase in the number covered through a Medicare-type program). Universal care would significantly affect the demand for additional physicians. The question remains: Will we have enough physicians, and enough money, to provide care? »» Any add-on expenses created by legislative action—for example, a mandate for EMR implementation. Closely related would be payment reductions for those not moving to the “required” environment. In other words, if a physician does not utilize an EMR, what will happen to his or her reimbursement? This would also include additional costs of paperwork or staffing necessary to meet new requirements. Editorial Board Marc Bowles, CPC-PRC, CMSR, FMSD Chief Marketing Officer Group Publisher: Matt Cann The Delta Companies Irving, TX Executive Editor: Rick Johnson Editor: Roxanna Guilford-Blake [email protected] James W. Lord Principal ECG Management Consultants, Inc. St. Louis, MO David A. McKenzie, CAE Reimbursement Director American College of Emergency Physicians Dallas, TX These comments relate primarily to activity at the national Medicare level. But our healthcare marketplace has a history of taking requirements or payment policies that originate there and applying them to other payers and the marketplace overall. Therefore, changes at the national level will likely have a far greater reach and effect. James W. Lord, principal, ECG Management Consultants The administration’s focus on healthcare reform could lead to a substantial reordering of incentives for physicians. The past decade has focused primarily on increasing productivity, and thus, the amount of care that is being delivered by the physician. The new administration is focusing on creating value, which could be defined as “providing the appropriate care in the most efficient manner.” This is not new thinking, but it may be more appropriate today, given what is beginning to be known as “the great recession.” This time around, don’t expect to hear words like “capitation” and “gatekeeper”; rather, expect to hear “bundled payments” and “medical home.” Regardless of the semantics, dramatic shifts in the payment system will have a significant effect on how groups operate, and thus, how they pay their physicians. It will also have a significant effect on relationships between physicians and hospitals—most likely leading to continuing increases in the consolidation and creation of large group practices affiliated with healthcare systems—since it will require both hospital and physicians to work together to create the best outcomes with the most appropriate use of resources. H Kim Mobley Principal Sullivan, Cotter and Associates, Inc. Detroit, MI Max Reiboldt, CPA President and CEO The Coker Group Alpharetta, GA Ron Seifert Senior Healthcare Consultant Hay Group, Inc. Philadelphia, PA Physician Compensation & Recruitment (ISSN: 1937-7576 [print]; 1937-7584 [online]) is published monthly by HCPro, Inc., 200 Hoods Lane, Marblehead, MA, 01945, 781/639-1872, www. hcmarketplace.com. Copyright © 2009 HCPro, Inc. All rights reserved. No part of this publication may be reproduced or transmitted by any means, electronic or mechanical, including photocopy, fax, electronic storage, or delivery without the prior written permission of the publisher. Physician Compensation & Recruitment is published with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional services. If legal advice or other expert assistance is required, the services of a competent professional should be sought. Subscription rate: $399/year (25 copies maximum); back issues are available for $30 each. • Printed in the USA. Except where specifically encouraged, no part of this publication may be reproduced, in any form or by any means, without prior written consent of HCPro or the Copyright Clearance Center at 978/750-8400. Please notify us immediately if you have received an unauthorized copy. • For editorial comments or questions, call 781/639-1872 or fax 781/639-2982. For renewal or subscription information, call customer service at 800/650-6787, fax 800/639-8511, or e-mail: [email protected]. • Occasionally, we make our subscriber list available to selected companies/vendors. If you do not wish to be included on this mailing list, please write to the marketing department at the address above. • Opinions expressed are not necessarily those of PCR. Mention of products and services does not constitute endorsement. Advice given is general, and readers should consult professional counsel for specific legal, ethical, or clinical questions. For permission to reproduce part or all of this newsletter for external distribution or use in educational packets, please contact the Copyright Clearance Center at www.copyright.com or 978/750-8400. 12 Physician Compensation & Recruitment May 2009 © 2009 HCPro, Inc.
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