13/04/2017
UNOPS Jobs | Vacancy ­ Senior Project Manager – Training Coordinator
Senior Project Manager – Training Coordinator
Partner
DFS/ICTD
Job categories
IT
Vacancy code
VA/2017/B5004/12162
Level
ICS-11
Department/office
ECR, DGC, Development Group Cluster
Duty station
New York, United States of America
Contract type
Fixed Term
Contract level
P4
Duration
One year
Application period
13-Apr-2017 to 26-Apr-2017
Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing
date of the announcement.
Background Information - Job-speci埱�c
The United Nations Department of Field Support is responsible for the delivery of applications that
satisfy the requirements of the Departments of Peacekeeping Operations and Field Support
(DPKO/DFS) missions as well as Special Political Missions (SPMs).
DFS has implemented a range of systems to address the principal requirements of peacekeeping
operations and to support and enhance the processes DFS undertakes.
Umoja is the project approved by the General Assembly resolution 63/262 that aims at the
transformation of the United Nations Secretariat by enabling high-quality, cost-e៓�ective service
delivery to support the execution of evolving mandates everywhere the Organization operates.
Umoja, which means "unity" in Swahili, will unite the
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many support and administrative entities
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UNOPS Jobs | Vacancy ­ Senior Project Manager – Training Coordinator
Umoja, which means "unity" in Swahili, will unite the many support and administrative entities
throughout the Secretariat, including in peacekeeping and 埱�eld missions, through re-designed and
common processes for the management of all 埱�nancial, human and physical resources; a single
integrated information system; and training of sta៓�.
UNOPS has been requested to assist in the implementation of this activity.
The results of work of the Senior Project Manager (Training) impacts directly on delivery of services
that satisfy the requirements of the Department as well as the performance of the services
implemented in the DFS/DPKO 埱�eld missions and headquarters. It will also ensure proper processes
and methodologies are followed and implemented according to the latest of the industry standards.
The incumbent is responsible for ensuring activities for all global locations are in line with the
overall business targets and UN policies, rules and regulations.
UNOPS has been requested to assist in the implementation of this activity.
Functional Responsibilities
Under the overall supervision of the UNOPS Global ICT Services Director, the Senior Project
Manager (Training Coordinator) will work with the DFS Project Management O韷�ce (PMO) Lead. The
Senior Project Manager (Training Coordinator) will perform the following duties:
Ensure the overall management and coordination of Umoja deployments and its training
programmes. Coordinate the execution of project plan activities related to (i) mobilization of site teams; (ii)
planning and analysis of the deployment project plan; (iii) testing of roles and solution that 埱�t
the business model; (iv) data preparation; (v) user access mapping and work鼅ows; (vi) mock
runs and other testing required; (vii) training activities; (viii) communications; (ix) overall
deployment support pre and post go-live.
Prepare operational footprint analysis of targeted deploying entities and map the as-is to the
to-be process in Umoja.
Coordinate the strategic activities between business owners and stakeholders in DFS and other
Secretariat Departments to ensure that the solution best 埱�ts the operating model of missions,
and addressing gaps where needed.
Work closely with Umoja Site Coordination and Deployment teams at 埱�eld missions to ensure
project activities are delivered on a timeline basis to sustain the overall deployment.
Work closely with the Department of Management Umoja team and business owners on the
post-implementation review of issues raised by missions. Seek out 埱�xes, responses, actions
and change management activities to facilitate the adoption of Umoja or alternatively work
with high-level task force committees to implement required changes.
Develop strategic training objectives and outcomes for ongoing deployments as well as the
overall DFS Umoja Training Programme across the Umoja Foundation and Umoja Extension 1
modules, as well as anticipating future training needs of upcoming modules based on ongoing
training needs assessment.
Develop strategic training objectives and collaborates with Secretariat stakeholders in the
deployment of additional Umoja modules as required.
Conduct training needs assessment vis-à-vis scheduled deployments as well as for ongoing
sustainability of the Umoja solution across 埱�eld missions.
Work closely with the Lead Trainer to develop strategy for the delivery of the yearly DFS
training plan and establishes continuous improvements to the programme.
Prepare training guidance documents for deployment,
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keep training statistics, prepare score
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UNOPS Jobs | Vacancy ­ Senior Project Manager – Training Coordinator
Prepare training guidance documents for deployment, keep training statistics, prepare score
cards and monitor the progress of training programme across all 埱�eld missions.
Work closely with the Lead Trainer and stakeholders to align business requirements to training
programme and curriculum.
Evaluates training surveys and provides analytical reports to DFS PMO Lead and Lead Trainer.
Identi埱�es risks and gaps and proposes corrective courses of action and mitigation strategy.
Monitors the evaluation for continued improvement of the programme.
Plans, facilitates and coordinates workshops and manages the process of application and
selection of participating sta៓�.
Establishes and maintains a strong working relationship with all project stakeholders, ensuring
adequate levels and timeliness of communications are maintained.
Works directly with the stakeholders to translate project requirements into an Implementation
Project Plan, which speci埱�es the goals, strategies, activities, schedules, and allotment of
resources for each phase of the project.
Conducts project meetings and produces standard project documentation. Proactively
evaluates project activities, builds contingency plans, proposes corrective actions and monitors
issue resolution to mitigate risks.
Develops timely project status reports and provides Quality Assurance for all project
deliverables.
The incumbent is responsible to abide by security policies, administrative instructions, plans
and procedures of the UN and that of UNOPS.
Performs other related duties as required.
Education/Experience/Language requirements
Education:
Advanced university degree (Master’s degree or equivalent degree) in Information Systems
Management, Business/Public Administration, Law, Economics or a related 埱�eld is required. A 埱�rstlevel university degree in combination with two additional years of quali埱�cation experience may be
accepted in lieu of the advance university degree. Experience:
A minimum of 7 years progressively responsible professional experience in project or
programme management is required.
A minimum of 5 years of experience in Project Management speci埱�cally related to ICT
Knowledge/Training management is required.
Project Management Certi埱�cation such as Prince2/PMP is required.
Experience in instructional design and delivery of career/sta៓� support, performance
management and/or learning activities is desirable.
Experience in using collaboration technology and tools to support delivery of training, and
designing, developing and delivering computer-based and web-based training programmes is
an asset.
Experience working in an international organization is desirable. Language:
Fluency in oral and written English is required. Knowledge of a second o韷�cial UN language is an
advantage.
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Functional competencies
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UNOPS Jobs | Vacancy ­ Senior Project Manager – Training Coordinator
Functional competencies
Professionalism: Knowledge of project management, administrative services, training policies,
practices and procedures and ability to apply them in an organizational setting. Ability to coordinate
project activities, analyse training needs and signi埱�cant workforce development issues and to
respond to these needs and issues by providing, through consulting the appropriate stakeholders,
e៓�ective training solutions. Strong conceptual and analytical skills and demonstrated problem
solving abilities required. Best practice implementation in the 埱�eld of project management and
business analysis. Shows persistence when faced with di韷�cult problems or challenges. Remains
calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring
the equal participation of women and men in all areas of work. Willingness to learn new
technologies and maintain industry knowledge. Takes responsibility for incorporating gender
perspectives and ensuring the equal participation of women and men in all areas.
Client Orientation: Ability to identify and analyse client needs and develop appropriate technology
solutions to meet business requirements. Considers all those to whom services are provided to be
"clients" and seeks to see things from clients' point of view. Meets time line for delivery of product
or services to client. Excellent client-facing and internal communication skills is required.
Communications: Excellent communication (spoken and written) skills, including the ability to
convey complex technical concepts both orally and in writing, in a clear, concise manner. Ability to
communicate with various levels of technical experience (developers/ operations/ end
users/management / support sta៓�). Exceptional technical written and oral English language
skills. Excellent communication and interpersonal skills.
Planning & Organizing: Ability to organize, plan and implement work assignments, manage
competing demands and work under pressure of frequent and tight deadlines. Foresees risks and
allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Solid
organizational skills including attention to detail and multi-tasking skills.
Teamwork: Strong interpersonal skills and ability to establish and maintain e៓�ective partnerships
and working relations with people in a multicultural, multi-ethnic environment with sensitivity and
respect for diversity. Works collaboratively with colleagues to achieve organisational goals. Builds
consensus for task purpose and direction with team members. Shares credit for team
accomplishments and accepts joint responsibility for team shortcomings. Supports and acts in
accordance with 埱�nal group decisions, even when such decisions may not entirely re鼅ect own
position.
Leadership: Serves as role model that other people want to follow; empowers others to translate
vision into results; is proactive in developing strategies to accomplish objectives; establishes and
maintains relationships with a broad range of people to understand needs and gain support;
anticipates and resolves con鼅icts by pursuing mutually agreeable solutions; drives for change and
improvements; does not accept the status quo; shows the courage to take unpopular stands.
Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the
equal participation of women and men in all areas of work; demonstrates knowledge of strategies
and commitment to the goal of gender balance in sta韷�ng.
Additional Considerations
Please note that the closing date is midnight Copenhagen time
Applications received after the closing date will not be considered.
Only those candidates that are short-listed for interviews will be noti埱�ed.
Quali埱�ed female candidates are strongly encouraged to apply.
For sta៓� positions only, UNOPS reserves the right to
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appoint a candidate at a lower level
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UNOPS Jobs | Vacancy ­ Senior Project Manager – Training Coordinator
For sta៓� positions only, UNOPS reserves the right to appoint a candidate at a lower level
than the advertised level of the post
The incumbent is responsible to abide by security policies, administrative instructions, plans
and procedures of the UN Security Management System and that of UNOPS. It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.
Contract type, level and duration
Contract type: Fixed Term Appointment
Contract level: P-4
Contract duration: One year (renewable subject to funds availability and satisfactory performance)
For more details about United Nations sta៓� contracts, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-o៓�er/Pages/UN-Sta៓�Contracts.aspx (https://www.unops.org/english/Opportunities/job-opportunities/what-weo៓�er/Pages/UN-Sta៓�-Contracts.aspx)
Background Information - UNOPS
UNOPS supports the successful implementation of its partners’ peacebuilding, humanitarian and
development projects around the world. Our mission is to serve people in need by expanding the
ability of the United Nations, governments and other partners to manage projects, infrastructure
and procurement in a sustainable and e韷�cient manner.
Working in some of the world’s most challenging environments, our vision is to advance sustainable
implementation practices, always satisfying or surpassing our partners’ expectations.
With over 7,000 personnel spread across 80 countries, UNOPS o៓�ers its partners the logistical,
technical and management knowledge they need, wherever they need it.
A 鼅exible structure and global reach means that we can quickly respond to our partners' needs,
while o៓�ering the bene埱�ts of economies of scale. Background information- ECR
Based in Geneva, the Europe and Central Asia Regional O韷�ce (ECR) supports UNOPS o韷�ces
throughout the region through: management, 埱�nancial and programmatic oversight of global and
country-speci埱�c portfolios, clusters and operations centres, including hosting services; fund and
management advisory services; project implementation; procuring goods and services; and
managing human resources.
ECR ensures that projects are executed to the highest
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standards, providing a shared knowledge
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UNOPS Jobs | Vacancy ­ Senior Project Manager – Training Coordinator
ECR ensures that projects are executed to the highest standards, providing a shared knowledge
base and ensuring that best practices and lessons learned are disseminated between business units
and projects across the entire region.
ECR strategy is to:
Strengthen UNOPS role in operationalizing the Sustainable Development Goals with particular
emphasis on health, environment and economic development.
Position UNOPS in the Balkan sub-region, the Caucasus and Central Asia.
Strengthen the implementation of ECR global and regional programmes, with revitalized
partnerships in infrastructure, procurement and project management.
ECR operates global portfolios from o韷�ces in Geneva, Brussels and New York, and country-speci埱�c
programmes from its operations and project centres located in Eastern Europe and Central Asian
countries.
Background Information - Development Group Cluster
Based in the New York, the UNOPS Development Group Cluster supports diverse partners with their
peacebuilding, humanitarian and development operations. For example, within the United Nations
Development Programme, the Cluster works with the Bureau for Policy and Programme Support
and the O韷�ce of South-South Cooperation.
The cluster also supports the United Nations Secretariat, as well as a broadening community of
other New York-based United Nations organizations in the delivery of project management and
implementation services
DISCLAIMER
The screening of your application will be conducted based on the information in your pro埱�le.
Before applying, we strongly suggest that you review your UNOPS Jobs pro埱�le
(https://jobs.unops.org/pages/User/CreatePro埱�le.aspx) to ensure completeness, especially the
education and experience sections.
RELEVANT STORIES
"While the JPO programme was a learning experience for me, I was also able to share my own
knowledge and skills with those I supervised later on."
Pierre Jullien
Director And Representative, Côte D'ivoire Operations Centre
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