Dealer Manual
Updated: November 2015
Dealer Manual
TABLE OF CONTENTS
CONTACT DETAILS___________________________________________________________ 4
SALES & MARKETING ____________________________________________________________ 4
CUSTOMER SERVICE _____________________________________________________________ 4
ACCOUNTS ____________________________________________________________________ 4
STORE INFORMATION________________________________________________________ 5
ADELAIDE _____________________________________________________________________ 5
BRISBANE _____________________________________________________________________ 5
GEELONG______________________________________________________________________ 5
NEWCASTLE ___________________________________________________________________ 6
PORTLAND ____________________________________________________________________ 6
PLACING AN ORDER _________________________________________________________ 7
CONDITIONS OF CREDIT AND TRADE ____________________________________________ 8
ARRANGING A COLLECTION ___________________________________________________ 8
WORK HEALTH AND SAFETY__________________________________________________ 12
MAKING PAYMENTS ________________________________________________________ 14
APPENDIX 1 – WENGFU AUSTRALIA BOOKING SHEET _____________________________ 15
APPENDIX 2 – EXAMPLE SALES CONTRACT ______________________________________ 16
APPENDIX 3 – ADELAIDE (ADE) _______________________________________________ 17
APPENDIX 4 – BRISBANE (MAC) _______________________________________________ 18
APPENDIX 5 – WEST FOOTSCRAY (BCS) _________________________________________ 19
APPENDIX 6 – LARA (LAR) (LA2) (AWH) _________________________________________ 20
APPENDIX 7 – LASCELLES (LAS)________________________________________________ 21
INDUCTION REQUIREMENTS AT LASCELLES _________________________________________ 21
APPENDIX 8 – RIORDANS (RIO) _______________________________________________ 23
APPENDIX 9 – PORTLAND – LEARMONTH ST (LEA) ________________________________ 24
APPENDIX 10 – PORTLAND – PORTLAND NELSON RD (POR) ________________________ 25
APPENDIX 11 - KOORAGANG ISLAND – TEAL ST (TEA) _____________________________ 26
INDUCTION REQUIREMENTS AT NEWCASTLE – TEAL ST ________________________________ 26
APPENDIX 12 – KOORAGANG ISLAND – RAVEN ST (RAV) ___________________________ 27
INDUCTION REQUIREMENTS AT KOORAGANG ISLAND – RAVEN ST ______________________ 27
APPENDIX 13 – KOORAGANG ISLAND – PORT HUNTER COMMODITIES (PHC) __________ 28
APPENDIX 14 – KOORAGANG ISLAND – IMPACT FERTILISERS (IMP) __________________ 29
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CONTACT DETAILS
SALES & MARKETING
Sales Manager – Mark Drew
Ph: 03 9863 9739 Fax: 03 9863 9747 Mob: 0407 264 876
[email protected]
Commercial Sales Manager – Michael Sekias
Ph: 03 9863 9766 Fax: 03 9863 9747 Mob: 0477 706 722
[email protected]
Regional Sales Manager Southern VIC & TAS – David Bentley
Fax: 03 9863 9747 Mob: 0429 446 146
[email protected]
Regional Sales Manager Western VIC – Hamish Mines
Fax: 03 9863 9747 Mob: 0407 968 487
[email protected]
Regional Sales Manager Central West & Tablelands NSW – Justine Baird
Fax: 03 9863 9747 Mob: 0407 607 187
[email protected]
Regional Sales Manager Central NSW – Shaun Bailey
Fax: 03 9863 9747 Mob: 0437 334 013
[email protected]
Regional Sales Manager South Australia – Ian Pearce
Fax: 03 9863 9747 Mob: 0477 555 067
[email protected]
Regional Sales Manager QLD & North West NSW – Mark Holland
Fax: 03 9863 9747 Mob: 0427 415 466
[email protected]
CUSTOMER SERVICE
Hours of operation: 7.00am to 6.20pm, Monday to Friday
Ph: 1300 WENGFU (1300 936 438) Fax: 03 9863 9747
[email protected]
ACCOUNTS
Ph: 03 9863 9751 Fax: 03 9863 9747
[email protected]
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STORE INFORMATION
Opening times are subject to seasonal changes please refer to www.wengfuaustralia.com for the
current operating times.
ADELAIDE
Adelaide - Stockland (ADE)
Building L, Stockland Port Adelaide Distribution Centre, 60 Bedford St, Gillman SA
Loading Clearance: 4.4 metres
BRISBANE
Pinkenba – (MAC)
1 Farrer Street, Pinkenba, QLD 4008
Loading Clearance: 4.5 metres
GEELONG
West Footscray (BCS)
No.4/5/6 Victoria Drive, West Footscray VIC
Loading Clearance: Shed #4 – 4.60 metres
Loading Clearance: Shed #5 – 4.55 metres
Loading Clearance: Shed #6 – 4.45 metres
Wengfu Lara (LAR)
Shed D, 250 Forest Road South, Lara VIC
Loading Clearance (Blender): 4.2 metres
Wengfu Lara (LA2)
Shed D, 250 Forest Road South, Lara VIC
Loading Clearance (Straights): 4.2 metres
AWH Lara (AWH)
Shed D, 250 Forest Road South, Lara VIC
Loading Clearance (Straights): 4.2 metres
Lascelles Wharf No 2 (LAS)
Wharf Shed 2, The Esplanade, North Geelong, VIC
Loading Clearance: 4.2 metres
Riordan Grains (RIO)
20 Old Melbourne Road, Lara VIC
Loading Clearance: 4.2 metres
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NEWCASTLE
Kooragang Island - Raven St (RAV)
Corner of Egret Street and Raven Street, Kooragang Island, NSW
Loading Clearance: 4.3 metres
Kooragang Island - Teal St (TEA)
Corner of Teal Street and Cormorant Road, Kooragang Island, NSW
Loading Clearance: 4.6 metres
Kooragang Island - Egret St (PHC)
Port Hunter Commodities, 13 Egret Street, Kooragang Island, NSW
Loading Clearance: 4.2 metres
Kooragang Island – Impact Fertilisers (IMP)
Impact Fertilisers, 107 Greenleaf Road, Kooragang Island, NSW
Loading Clearance: 4.3 metres
PORTLAND
Wengfu Portland (LEA)
Portland - Learmonth Street (LEA)
Corner Learmonth and Browning Streets, Portland, VIC
Loading Clearance: 4.4 metres
Wengfu Portland (POR)
Portland – Portland-Nelson Road (POR)
18 Portland-Nelson Road, Portland, VIC
Loading Clearance: 4.0 metres
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PLACING AN ORDER
SALES CONTRACTS
All orders, large and small, will require a Sales Contract in place. The Sales Contract will define
contract number, customer reference, product, total quantity, pricing, despatch location, payment
terms etc.
Sales Contracts are considered to be legally binding contracts between the customer and Wengfu
Australia for the supply of product by Wengfu Australia and purchase of the product by the customer
on the terms stated in the contract.
A Sales Contract can be arranged by contacting a member of our Sales Team or the Customer Service
Team. The customer will be required to check, sign and return the Sales Contract prior to the offer
expiry date.
An issued Sales Contract by Wengfu Australia allocates the pricing and tonnes to the customer. A
verbal quote of price and tonne availability does not secure the allocation from Wengfu Australia.
Wengfu Australia’s Terms and Conditions
BAGGED PRODUCT CONTRACTS
If you are requesting a sales contract for bagged product the following minimum tonnage levels
apply:
•
•
Straight bagged product minimum 1t = 1t per bag
Blended bagged product minimum 4t per blend = 1t per bag
Bag Quantities
Geelong:
Portland:
Adelaide:
Newcastle:
1 tonne bags available
1 tonne bags available
1 tonne bags available
1 tonne bags and 500kg bags available
Please note: Wengfu will not under fill or over fill bulk bags, If a request is received outside of the
multiples of 1t or if ex Newcastle 0.5t we will phone to determine if the order is to be rounded up or
down.
PALLETS
All bagged product will be out loaded on pallets:
•
•
Geelong, Portland and Adelaide
o All Sales Contracts for bags will include a charge for the supply of pallets.
o At the time of requesting a booking the customer Is to advise if swap pallets will be
supplied when bagged product collected
Newcastle
o All Sales Contract for bags will include an Item for Chep Pallet Swap
o At the time of requesting a booking the customer to advise if Chep pallets will be
swapped or transferred
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Please note Wengfu no longer offer the service of Lift on / Lift Off. All bags will be out loaded on
pallets.
Despatch can be arranged at the time of placing a Sales Contract, or on an ongoing basis as long as
the entire contracted tonnage of product is collected within the contracted timeframe. A booking
will not be released until the Sales Contract is signed.
CHANGING A SALES CONTRACT
To change the details of a Sales Contract the customer must contact our Customer Service Team, and
quote the Sales Contract number. A Sales Contract may be changed providing that the product can
be supplied with no effect on another customer. If the changes are acceptable, the details will be
confirmed in writing.
RESTRICTIONS TO SUPPLYING AN ORDER
Product Availability – Wengfu Australia makes every endeavour to have sufficient stock to meet
customer requirements. To ensure reliability of supply the customer is requested to advise our Sales
Team of any changes to their market.
Product Unavailable – If a required product is not available at the time of ordering, the Sales Team or
Customer Service Team will advise the customer. The customer’s Regional Sales Manager will
provide regular updates on product availability.
From time to time during peak demand periods product availability may be subject to allocation
among customers. At the discretion of Wengfu Australia some orders may be temporarily restricted.
The customer’s Regional Sales Manager will advise affected customers of any changes or restrictions.
CONDITIONS OF CREDIT AND TRADE
To view Wengfu’s Conditions of Credit and Trade click on the link below or copy into your web
browser
http://www.wengfuaustralia.com/customer-log-in.html
ARRANGING A COLLECTION
MAKING A BOOKING
The customer can make a booking for collection of the product at the same time as arranging the
Sales Contract – particularly for single truck orders, or alternatively, this may be done at some point
after the Sales Contract has been arranged (but still within the contracted timeframe). It is the
responsibility of the customer to contact the Customer Service Team and book in the date and time
for collection of the order.
When making a booking the following information is required:
• Customer name and contact details
• Carrier name and contact details
• Despatch location
• Sales Contract number
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•
•
•
•
•
Product name and nutrient analysis (NPKS/product code)
Quantity required
Date required
Customer reference (if applicable)
Time required
Bookings can be made by any one of the following means:
• Phone: 1300 WENGFU (1300 936 438)
• Email: [email protected]
• Fax: 03 9863 9747
A Wengfu Australia Booking Sheet is available for use by the customer. It is recommended that this
is used as all the required information is included. A copy of the Wengfu Australia Booking Sheet is
included with this Dealer Manual, and is also available in an electronic format upon request.
Please see Appendix 1 for a copy of Wengfu Australia’s Booking Sheet.
Once the booking has been loaded into our system, a confirmation will be emailed or faxed to the
customer, verifying the booking details, including the booking number and timeslot. Customers are
requested to check that the confirmation details are correct, and if not to immediately contact
Customer Service.
ORDER CUT OFF TIMES
Please contact our Customer Service team no later than 5.45pm the day before you would like to
collect your booking.
BLENDS/FUNGICIDE
If you are booking a blend or require fungicide added, please advise time of collection as early as
possible (24 hours would be ideal)
BAGGING
If you are booking a bagged order the following minimum despatches per booking apply as per
following:
•
•
Straight bagged product minimum 1t = 1t per bag
Blended bagged product minimum 4t per blend = 1t per bag
Bag Quantities
Geelong:
Portland:
Adelaide:
Newcastle:
1 tonne bags available
1 tonne bags available
1 tonne bags available
1 tonne bags and 500kg bags available
Please note: Wengfu will not under fill or over fill bulk bags, If a request is received outside of the
multiples of 1t or if ex Newcastle 0.5t we will phone to determine if the order is to be rounded up or
down.
Bookings for bagged product pickup are scheduled based on the following table
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Request
Warehouse 2 full
Customer
Received
days to bag
can pick up
Monday
Tuesday
Thursday
Tuesday
Wednesday
Friday
Wednesday
Thursday
Monday
Thursday
Friday
Tuesday
Friday
Monday
Wednesday
PALLETS
All bagged product will be out loaded on pallets:
•
Geelong, Portland and Adelaide
o At the time of requesting a booking the customer is to advise if swap pallets will be
supplied when the bagged product is collected
o Wengfu have the right to refuse to accept any pallet that is deemed to be unsafe to
reuse or is of poor condition
•
Newcastle
o At the time of requesting a booking the customer is to advise if Chep pallets will be
swapped or transferred
o An active Chep Pallet account number must be provided at time of collection of
bagged product
Please note Wengfu no longer offer the service of Lift on / Lift Off. All bags will be out loaded on
pallets.
TRACE ELEMENTS
If your booking includes Trace Elements, 48 hours’ notice is required
TIME SLOTS
Wengfu Australia works on a time slot system of bookings. Bookings will be made up to 120 minutes
either side of the customers requested time. If no booking slots are available within 120 minutes of
the requested time, a member of our Customer Service Team will contact the customer to arrange
an alternative time for collection.
It is very important that the booking number, product detail, address and timeslot information is
passed onto your carrier and they endeavour to arrive on site accordingly. This process is in place
to avoid lengthy delays.
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CHANGING BOOKING DETAILS
If a booking needs to be changed, the customer should contact Customer Service on 1300 WENGFU
(1300 936 438). Provided the changes are allowable under the Sales Contract, the changes will be
made and a new confirmation sent. If the changes are outside the Sales Contract, the request will be
reviewed by the Customer Service Team and/or the customer’s Regional Sales Manager, and the
customer contacted to discuss the options.
RESTRICTIONS TO COLLECTION
Product unavailable - If a product is not available at the time of booking Customer Service will advise
the customer and discuss alternative arrangements.
Site unable to load a vehicle - if for any reason Wengfu Australia is unable to load a vehicle Customer
Service will contact the customer and discuss any adjustment to the loading schedule. Wengfu
Australia will endeavour at all times to keep any inconvenience to the customer to a minimum.
Allocation of product - from time to time during peak demand periods, product availability and
despatch capacity may be affected. As a result some bookings may be temporarily restricted.
Customer Service or the customer's Sales Manager will advise affected customers.
CARRIER PICKUP
On arrival at the Wengfu Australia store the carrier will need to advise the Store personnel of the
following:
• Customer booking number
• Product to be collected
• Quantity required
All drivers are required to wear personal safety equipment including safety glasses, safety vest and
enclosed footwear while on site. Store personnel will acknowledge the carrier’s arrival, and direct
them to either a waiting area, or the loading area. Wengfu Australia’s site rules (see below) are to be
adhered to at all times.
BULK LOADING
The carrier must present their vehicle in clean condition for loading of bulk fertilisers. Cleaning out of
vehicles on site prior to loading is not permitted. Convertible trucks present an OH&S risk, and will
not be loaded.
The carrier will position their vehicle as instructed by Store personnel; the carrier is to advise of any
special requirements regarding loading their vehicle.
Bulk fertilisers will be supplied in quantities as close as possible to the weight on the booking. The
customer will be invoiced for the final weight recorded on the weighbridge ticket.
VEHICLE LOAD RESTRICTIONS, WEIGHT LIMITS AND COMPLIANCE
Wengfu Australia is committed to safety and legal compliance in all its operations, for its employees,
customers and the general public.
Wengfu Australia’s Duty of Care requires that all trucks leaving their sites comply with current State
regulations. All vehicles will be loaded to within the legal mass limit of the vehicle. In the event that a
truck is overloaded, the carrier must tip off the excess product before leaving the site.
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WORK HEALTH AND SAFETY
The health and safety of ourselves, our colleagues and all who come into contact with Wengfu
Australia is always our first priority.
Wengfu Australia acknowledges the importance of a preventative approach to Work Health and
Safety and is committed to providing as far as practicable, a safe and healthy work environment for
all employees, contractors and visitors.
ALL VISITORS
All contractors and visitors to the sites must report to the site office on arrival and must sign the Site
Rules and Entry Record (Visitors Register). Visitors who have not been fully inducted must be
accompanied by a staff member on site (other than in the office area).
VEHICLES ON SITE
Only authorised vehicles may enter the site. Respective speed limits across sites and inside sheds
must be adhered to at all times. These are displayed at gate entry and on shed walls prior to
entering sheds. No truck is permitted to enter the shed until advised to do so by a staff member.
Truck washing and clean out of load compartments is prohibited on site.
Be aware that mobile plant or other maintenance equipment may be operating in sheds.
PERSONAL PROTECTIVE EQUIPMENT
Eye protection and high-vis safety vest (Australian Standards approved) must be worn at all times on
site. Safety footwear must be worn if working in operational areas. Supervised visitors must be
suitably attired in operations areas with eye protection and safety vest. Flat soled and enclosed
sturdy footwear must be worn.
INCIDENT AND HAZARD REPORTING
Any injury, incident, or hazard must be reported to Wengfu Australia personnel, as soon as it is
identified.
RESTRICTED BEHAVIOURS
There are certain behaviours that may result in summary dismissal or banning from the site, these
include:
• Consuming alcohol on site (including car park), or being in an intoxicated state
• Possession or use of illegal drugs on site or appearing affected by such drugs
• Vandalising/sabotaging company property
• Fighting or abusive behaviour
• Deliberate failure to comply with statutory or safety regulations
• Unauthorised use of access keys for entry into the gates/doors on the site
• Theft of property
SMOKING
Smoking is not permitted in the office, sheds or near to any flammable fuel source and is only
permitted in designated areas. Butts are to be disposed of in receptacles provided.
Smoking is not permitted on site at Kooragang Island, Raven St.
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SECURITY
Each person on site is responsible for maintaining security vigilance, reporting anything suspicious to
site management.
CHILDREN
Children coming on to site must remain in the vehicle. If on site, they must be accompanied by and in
the control of a responsible adult at all times.
PRODUCT SPILLS
Any spill of product, regardless of magnitude, must be contained and appropriate recovery action
taken. All spills must be reported to site Management. A library of Safety Data Sheets for all
products stored on site is located in the Administration office.
AWARENESS OF SITE VEHICLE MOVEMENTS
When on site:
• Always be aware of mobile plant such as Front End Loaders, Trucks, Forklifts or Bobcats.
• Enter the shed or surrounding area with caution and survey for vehicle movements or other
machinery movements.
• Give way to mobile equipment at all times
• Never walk behind reversing mobile equipment or vehicle
• Communication via UHF between mobile plant operators & trucks to give warning to
whereabouts is mandatory for sites with UHF.
• Additional to UHF communication for sites with UHF, and for all other sites - eye contact &
acknowledgement must be made with drivers of mobile equipment/vehicles to ensure they
are aware of, and have acknowledged your presence before proceeding further
• Always walk in open areas where practical to give warning to others of your whereabouts.
• Use caution when walking on slippery surfaces.
• Never run whilst on site
EMERGENCY PROCEDURES
Report any emergency to the Site Manager. In the event of evacuation, proceed as instructed to the
designated evacuation point.
FIRST AID
Trained First Aid personnel and First Aid Kits are available on site.
PROHIBITED ARTICLES
The following articles are prohibited on site:
• Alcohol
• Illegal drugs such as cannabis, heroin, non-prescribed amphetamines, hallucinogens and
cocaine
• Firearms
• Pets
• Pornographic material
You must comply with any other site rules as specified.
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MAKING PAYMENTS
ELECTRONIC FUNDS TRANSFER (EFT) OR DIRECT DEPOSIT PAYMENTS
To make an Electronic Funds Transfer or Direct Deposit payment to Wengfu Australia, you will need
to have our BSB and Account details. These can be sourced from your invoice, the monthly statement
or by calling our Accounts team for the details.
Please use your Customer Account Number as the reference on any payments.
To ensure that payments are allocated against the correct invoice, it would be appreciated if you
would send a remittance advice by fax to 03 9863 9747 or via email to
[email protected]. Where a remittance advice is not received, payments will be
allocated against the oldest invoices due for payment first.
CHEQUE PAYMENTS
If paying by cheque, post the cheque and remittance advice to:
Wengfu Australia Pty Ltd
Level 1, 80 Dorcas Street
South Melbourne, Victoria, 3205
NOTE: Please make certain all payment types are received by the due date to ensure interest charges
for late payment are not applied.
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APPENDIX 1 – WENGFU AUSTRALIA BOOKING SHEET
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APPENDIX 2 – EXAMPLE SALES CONTRACT
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APPENDIX 3 – ADELAIDE (ADE)
Loading Clearance: 4.4 metres
PPE: High Visibility Vest, Safety Glasses and Covered Footwear
NO TRUCK IS TO ENTER SHED UNLESS ADVISED TO PROCEED BY SITE
PERSONNEL
CONTACT DETAILS: UHF 31
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APPENDIX 4 – BRISBANE (MAC)
Loading Clearance: 4.5 metres
PPE: High Visibility Vest, Safety Glasses and Covered Footwear
NO TRUCK IS TO ENTER SHED UNLESS ADVISED TO PROCEED BY SITE
PERSONNEL
CONTACT DETAILS:
UHF: 21
PHONE 07 3621 1777
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APPENDIX 5 – WEST FOOTSCRAY (BCS)
Loading Clearance
Shed # 4 – 4.60 metres
Shed # 5 – 4.55 metres
Shed # 6 – 4.45 metres
PPE: High Visibility Vest, Safety Glasses and Steel Cap Boots
NO TRUCK IS TO ENTER SHED UNLESS ADVISED TO PROCEED BY SITE
PERSONNEL
CONTACT DETAILS:
UHF 28
PHONE 03 9325 1717
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APPENDIX 6 – LARA (LAR) (LA2) (AWH)
Loading Clearance: 4.2 metres
PPE: High Visibility Vest, Safety Glasses and Covered Footwear
NO TRUCK IS TO ENTER SHED UNLESS ADVISED TO PROCEED BY SITE
PERSONNEL
CONTACT DETAILS:
AWH UHF 6
WFA (Blends) UHF 39
WFA (Straights) UHF 24
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APPENDIX 7 – LASCELLES (LAS)
Loading Clearance: 4.2 metres
PPE: High Visibility Vest, Hard Hat, Safety Glasses, Steel Cap Boots
NO TRUCK IS TO ENTER SHED UNLESS ADVISED TO PROCEED BY SITE
PERSONNEL
CONTACT DETAILS: UHF 31 (Wait in No2 Shed holding bay until called)
Note: Use intercom at gate if security not available
INDUCTION REQUIREMENTS AT LASCELLES
Geelong Port has two types of Inductions (Wengfu recommend option 1 unless your driver regularly
goes to the port):
1. Visitor Induction (no cost) - Valid for 3 months. This enables your driver to come to the wharf and
be escorted by someone with a full induction. Some of your drivers that come irregularly can avail
themselves of this option. The only difficulty here for your driver is that they have to wait in the parking
lot near the gate for one of the wharf operators or Wengfu staff to come over and escort them to the
load area. Note also that the Visitor Induction is available to drivers that have previously had a Full
Induction.
2. Full Induction (cost $38.50 inc GST) - Valid for 12 months. This induction requires approximately
45-60 minutes to do and can be either be undertaken at the security office or on the Geelong Port
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website (www.geelongport.com.au). Inductions can be arranged through the security office on 03
5247 0366. This induction allows the driver to come into the port at any time without an escort.
To undertake a full induction the driver must have a Geelong Port Work Permit prior to undertaking the
induction. To obtain a Work Permit, a form must be completed in full with special attention to the need
for all personnel undertaking the Ports safety rules and the need to provide a Job Safety Analysis.
For a full induction, the Port will also require a copy of your driver's current Public Liability and Work
Cover insurance certificate. Please note that a minimum of $10 million is required for Public Liability.
If you have any questions or problems with obtaining either one of the above inductions, or would like
to obtain copies of the documents that will be required and are required to be read by all concerned,
please contact Ken Cook (0457 878 873) or the Wengfu Customer Service Team (1300 936 438).
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APPENDIX 8 – RIORDANS (RIO)
Loading Clearance: 4.2 metres
PPE: High Visibility Vest, Safety Glasses and Covered Footwear
NO TRUCK IS TO ENTER SHED UNLESS ADVISED TO PROCEED BY SITE
PERSONNEL
CONTACT DETAILS:
UHF 29
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APPENDIX 9 – PORTLAND – LEARMONTH ST (LEA)
Loading Clearance: 4.4 metres
PPE: High Visibility Vest, Safety Glasses and Steel Cap Boots
NO TRUCK IS TO ENTER SHED UNLESS ADVISED TO PROCEED BY SITE
PERSONNEL
CONTACT DETAILS:
UHF 24 (Blends)
UHT 25 (Straights)
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APPENDIX 10 – PORTLAND – PORTLAND NELSON RD
(POR)
Loading Clearance: 4.0 metres
PPE: High Visibility Vest, Safety Glasses and Covered Footwear
NO TRUCK IS TO ENTER SHED UNLESS ADVISED TO PROCEED BY SITE
PERSONNEL
CONTACT DETAILS: UHF 28
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APPENDIX 11 - KOORAGANG ISLAND – TEAL ST (TEA)
Loading Clearance: 4.6 metres
PPE: High Visibility Vest, Long Sleeves, Long Pants, Safety Glasses and Covered
Footwear
NO TRUCK IS TO ENTER SHED UNLESS ADVISED TO PROCEED BY WEIGHBRIDGE
SITE PERSONNEL
CONTACT DETAILS: UHF 15
PHONE 0409 201 711 or 0417 457 372
INDUCTION REQUIREMENTS AT NEWCASTLE – TEAL ST
All visitors must complete a site induction. This can be completed via the Mountain Industries website
www.mountainindustries.com.au or by using the computer situated on the bottom floor of the
weighbridge at Teal Street.
Once completed the Personal Registration code issued will be required for future access to the site.
On arrival to site all inducted visitors must sign in by entering their Personal Registration code into the
computer, persons will receive a printed ticket that is used for identification whilst on site.
Prior to leaving the site visitors are to sigh out by re-entering their Personal Registration Code into the
computer.
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APPENDIX 12 – KOORAGANG ISLAND – RAVEN ST (RAV)
Loading Clearance: 4.3 metres
PPE: High Visibility Vest, Long Sleeves, Long Pants, Safety Glasses and Covered
Footwear
NO TRUCK IS TO ENTER SHED UNLESS ADVISED TO PROCEED BY WEIGHBRIDGE
PERSONNEL
CONTACT DETAILS: UHF 20 PHONE 0419 719 711 OR 0407 184 841
INDUCTION REQUIREMENTS AT KOORAGANG ISLAND – RAVEN ST
All visitors must complete a site induction. This can be completed via the Mountain Industries website
www.mountainindustries.com.au or by using the computer situated in the Wengfu office at Raven
Street.
Once completed the Personal Registration code issued will be required for future access to the site.
On arrival to site all inducted visitors must sign in by entering their Personal Registration code into the
computer, persons will receive a printed ticket that is used for identification whilst on site.
Prior to leaving the site visitors are to sign out by re-entering their Personal Registration Code into the
computer.
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APPENDIX 13 – KOORAGANG ISLAND – PORT HUNTER
COMMODITIES (PHC)
Loading Clearance: 4.2 metres
PPE: High Visibility Vest, Safety Glasses and Covered Footwear
NO TRUCK IS TO ENTER SHED UNLESS ADVISED TO PROCEED BY SITE
PERSONNEL
CONTACT DETAILS: UHF 25 PHONE 02 4920 1577
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APPENDIX 14 – KOORAGANG ISLAND – IMPACT
FERTILISERS (IMP)
Loading Clearance: 4.3 metres
v
PPE: High Visibility Vest, Safety Glasses and Covered Footwear
NO TRUCK IS TO ENTER SHED UNLESS ADVISED TO PROCEED BY SITE
PERSONNEL
CONTACT DETAILS: UHF 10
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FOR ENQUIRIES CONTACT WENGFU CUSTOMER SERVICE
PHONE 1300 936 438
1/80 Dorcas Street, South Melbourne, VIC 3205
Fax (03) 9863 9747
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