MARCH OF DIMES Leading non-profit secures remote access using strong authentication AT-A-GLANCE Key Requirements –– Accurate, real-time fraud/threat detection with minimal impact to user experience –– Strong authentication system that is interoperable with existing applications –– Secure access for diverse user population Solution –– Combined market-leading, one-time password strong authentication solution with existing technologies to deliver Windows-based applications to users via desktop –– Integrated two-factor identification system with secure-access technology to safeguard access privileges Results –– Improved worker productivity by providing users with anytime, anywhere access –– Reduced risk of unauthorized access to company resources –– Improved compliance CUSTOMER PROFILE “RSA® SecurID® technology has provided March of Dimes with the highest level of confidence that only trusted identities are accessing our systems. The security offered with RSA SecurID has given us enough assurance to make our IT environment available to our users on the open Internet enabling us to increase worker productivity through remote access.” PAUL ZIV, DIRECTOR OF FIELD TECHNOLOGY SERVICES, MARCH OF DIMES The March of Dimes is the leading organization for pregnancy and baby health. With chapters nationwide and its premier event, March for Babies®, the March of Dimes works to improve the health of babies by preventing birth defects, premature birth, and infant mortality. For the latest resources and information, visit marchofdimes.com or nacersano.org. KEY REQUIREMENTS March of Dimes is a leading non-profit organization dedicated to improving the health of babies by preventing birth defects, premature birth, and infant mortality. With 286 offices, March of Dimes has a dispersed base of more than 1,800 users throughout the United States including Hawaii, Alaska, and Puerto Rico. Chapter offices need to be constantly connected to corporate applications and systems in order to ensure the success of their fundraising and public-policy efforts. Because of the geographical distribution of their offices and users, it was important for March of Dimes to find a solution capable of providing users with on-demand access and instant delivery of information, regardless of where or when they chose to access the system. In addition, it was critical to provide the right access to the right users. With a diverse user population that includes employees, partners, and temporary contractors, March of Dimes required a solution that would enable them to secure their critical assets while allowing for control over both access and actions based on the user and their device. SOLUTION March of Dimes selected a combination of solutions from RSA and Citrix to provide secure access to corporate resources. The final selection was based on a number of factors including the strong partnership between RSA and Citrix, the compatibility of their solutions, their relative ease of use, and the durability of the RSA authenticators. March of Dimes utilizes Citrix® XenApp 4.5 (formerly Citrix Presentation Server™), combined with RSA SecurID, to securely deliver all of their Windows-based applications to users through a Citrix-delivered desktop. It also utilizes Citrix® Access Gateway, integrated with RSA SecurID technology, to ensure the right access privileges are granted to the right users. Finally, March of Dimes uses Citrix Password Manager™ for XenApp to increase application security by centralizing the management of passwords and enabling single sign-on (SSO) to their legacy systems. To assure the identities of all users accessing their systems through Citrix applications, March of Dimes uses RSA SecurID, a leading two-factor authentication solution. RSA SecurID is based on something you know (a PIN or password) and something you have (an authenticator). The authenticator generates a new one-time password code every 60 seconds, making it difficult for anyone other than the genuine user to input the correct token code at any given time. RSA SecurID offers a wide array of one-time password authentication form factors – available in both hardware and software formats depending on business and employee needs. While March of Dimes uses hardware authenticators for most of their user population, they also use software authenticators for specialized user groups. RESULTS The combined authentication solution has helped March of Dimes offer secure internal and remote application access to their users. It has been able to deliver mission-critical applications providing enterprise-wide access with integrated authentication. CONTACT US To learn more about how RSA products, services, and solutions help solve your business and IT challenges contact your local representative or authorized reseller – or visit us at www.RSA.com The use of identification-security technology has further allowed March of Dimes to assure the identities of users logging in and provide secure access to the critical applications required to ensure the success of their fundraising efforts. The solution was easy to roll out and was instantly embraced by users because it was portable and easy to use. What’s more, March of Dimes noticed an immediate improvement in worker productivity by providing users with anytime, anywhere resource access. Prior to implementing two-factor authentication, March of Dimes faced the security risks associated with users sharing passwords. In addition, the on-board and separation procedures for individual users were difficult to manage. The secure identification solution provides an effective on- and off-boarding process for new and separated users. Specifically, security tokens can be immediately deactivated when an employee leaves the organization. The use of two-factor authentication is one of many security methods March of Dimes uses to to meet Sarbanes-Oxley and HIPAA security standards. www.rsa.com © 2008 EMC Corporation. EMC, the EMC logo, RSA, the RSA logo, and SecurID are trademarks or registered trademarks of EMC Corporation in the United States and/or other countries. All other trademarks mentioned herein are the property of their respective holders. MARCH CP 0908
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