case STUDY James Madison University Upgrades for Better Access Control By B e v e r ly V i g u e Wilson Hall at JMU—photo credit: JMU Photographic Services 10 DOORS AND HARDWARE £ JuLY 2007 A s James Madison University nears its centennial celebration in 2008, it is taking a monumental step toward upgrading access control of more than 15,000 doors on campus. By upgrading its conventional key system to a patent-protected high security system, moving up to computer-managed (CM) electronic locks in critical areas, and adding programmable locks to residence suites, the university is gaining better security through improved control of who has access to which areas. Since its founding in 1908, James Madison University (JMU) has grown from a state normal and industrial school for women into today’s coeducational and comprehensive university. Known as James Madison University since 1977, JMU includes more than 140 buildings on its 600-acre campus in Harrisonburg, Virginia. It serves approximately 15,000 students, including some 6,000 residents, At one time, JMU had as many as seven different key systems. Gradually, the university was able to reduce that to two, but the lack of standardization complicated security and maintenance. John J. Ventura, Assistant Director of Operations, Facilities Management, explains, “Keeping up with training for the diverse locksets was difficult. Now we only will have to train on one lock.” Key System Improves Security In order to improve key control and increase security, JMU is in p Schlage/Locknetics CM lock protects the campus police station’s forensics laboratory. Lock includes a key override, and door is equipped with a high-security the process of converting all its locks to the patented Schlage® Everest™ Primus® keyway. This eliminates the possibility of unauthorized key duplication, since key blanks are unavailable at local key shops. Ventura says, “The key blanks are only available from the manufacturer, so we have more control because people can’t just go out and duplicate them. JMU has instituted a campuswide conversion to the Everest Primus key system, and Ventura reports that they are working on their third building. These include Harrison Hall, an athletic performance building, and the new A-3 building. Ventura notes, “For students alone, we have about 15,000 doors, but we’re also converting everything else, including athletic facilities, dining, and leased properties.” Other buildings will p Schlage Everest Primus-keyed deadbolt as well. Typical resident’s room uses Schlage lever trim with VandlGard feature that allows the lever to free-wheel when locked and prevents damage. Added plate further protects the door and hardware. be done in sequence, and renovations will incorporate the new key system as they are completed. Most of the existing locks are cylindrical, although Jim Meadows, Locksmith Services Supervisor, says the university is moving toward using mortise locks because of they are less susceptible to vandalism. “We also put the Vandlgard levers in a lot of the residence halls, especially Greek Row,” he says. “Before, we had to go there several times a week, but we don’t have problems with lever damage now.” The Vandlgard lever is free-wheeling in the locked position to resist more forceful attacks or abuse. Part of the upgrade included designing a keying system that would handle future campus growth. The result was a system based on departmental masters, rather than building masters. p Special-Lite exterior door from residence hall is equipped with Von Duprin 99EL Series exit device and LCN door closer. Card reader, visible on outside wall, allows access to building, while high-security key system and CM locks secure interior areas. July 2007 £ DOORS AND HARDWARE 11 p Cross-corridor fire doors include Von Duprin 99 Series vertical rod exit devices for secure latching. Electromagnetic holders keep doors in the open position and release if fire alarm is activated, allowing LCN closer to close the doors. Meadow says, “If you have one grand master for everything, it limits your growth.” He adds that the cost to re-key a building if a master key is lost could be as high as $20,000, depending on building size. “We also didn’t want to have a lot of master keys in circulation, so we took a hard look at who can assign masters and who is authorized to get a master,” he says. “A residence building could include dining, or athletics could share part of a building. We broke it down so a person would only have a master for the athletic or dining areas, but they could be in multiple buildings.” Setting up the key system by departments rather than by buildings has another advantage when staff or faculty members are moved from one building to another. Meadows explains, “If there is an open space in one building that happens to be an academic facility and we need space for an athletic office, for example, we can let the 12 DOORS AND HARDWARE £ JuLY 2007 p Biomanufacturing Laboratory in JMU’s Integrated Science and Technology/Computer Science building uses CM locks with card readers and number pads to provide a higher degree of flexibility and access control. p Closeup shows a Schlage PRO Series programmable lock, used on resident suite doors. people take their keys with them when they move, and all we have to do is change a few locksets.” Limiting the number of master keys has its advantages for the users as well as the facilities management staff. “With it comes responsibility and accountability,” Meadows explains. “Once they p O ffices that hold sensitive records also use the CM lock. realize that, they don’t think a master key looks as good anymore.” Ventura points out that the university has specific guidelines to be followed, and authorization for departmental master keys must come from a high level. Where contractors are involved, Meadows has implemented internal policies that call for the project manager to authorize any keys needed by tradesmen. The project manager must either pick up and sign for the key personally or have the worker take the authorization in and sign for the key himself. He must also specify how long he needs the key and return it when finished. Residence halls include a hard-wired exterior door control system that uses the university’s one-card magnetic stripe card. The system is set up so a student can only gain access to his or her building. Once inside, all doors are controlled by the high-security mechanical key system or © 2007 Ingersoll-Rand Company Limited FREE ADVERTISER INFORMATION AT: www.thru.to/dhi p Partial view of James Madison University’s 600-acre campus in Harrisonburg, Virginia. programmable standalone locks. To help the university maintain the benefits of its standardization program, IR Security & Safety worked with JMU to develop an Architectural Specification Guide, which will be used by architects when defining building standards on campus. The guide lists products that are accepted by the school, including Schlage D-series locks, Von Duprin exit devices, LCN door closers and Everest Primus key systems. Electronic Locks Enhance Security and Control In some areas, where security needs are more stringent or there is need for more flexible control, JMU has installed standalone electronic locks on interior doors. In educational facilities, including 14 DOORS AND HARDWARE £ JuLY 2007 Roop and Godwin halls, Schlage 5100 Series CM locks are used to secure facilities such as laboratories. Ventura explains, “Some labs have computers, and sometimes we give students keys for those areas. With the CM locks, we can give them a PIN code, so we can control the times they can enter and review audit trails if a problem occurs.” The CM lock also incorporates a card reader, so it can be used with the university’s Smart Card or in combination with a PIN code. Ventura adds that the electronic locks are used in the Integrated Science and Technology building as well. “There, they are used for controlling access internally between departments,” he points out. “There are a lot of high-tech labs with expensive equipment, and they do a lot of experiments as well.” In addition, JMU uses Schlage PRO Series programmable locks on doors to about 360 residence hall suites. Meadows explains, “We had mechanical five-button locks, but they only gave us 120 usable combinations so we had some duplication. We also had some trouble with the clutch systems failing in those locks. We use the PRO locks on the entrance to the suite and assign codes so we don’t have to key these doors. All we have to do is assign a code. The residents just use their keys to enter their individual rooms after they access the suite with the pushbutton lock.” About The Author: Beverly Vigue, AHC/CDC, is Vice President, Education Solutions at Ingersoll Rand Security Technologies, where she is responsible for developing the vertical education market.
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