On the Line The Monthly Newsletter for the Urbandale Fire Department... March 2016 Our Core Values: Pride, Respect, Duty, Unity, Integrity and Compassion. Upcoming Events In This Issue… Chief’s Corner……………………………...…...... 2 The Call—Lt. Dan Birkett…............................. 3 Around the Department…….…….……...…..... 4 Next meeting with the Chief. Station 42 @ 1400 hrs. Safety Incidents………………..………………… 4 March 31st Prevention/Training Efforts…………………… 5 Trivia Answer……………………………………. 5 Safety Tip……………...…….…….……...…...... 6 You’ve Been Caught Letters………………….. 6 Fire Prevention Week Member Profile: FF/PM Matt Linge……..….. 7 Picture This………………………………………. 8 Be sure to check the pub-Ed calendars for upcoming events! March 30th Citizen Fire Academy Begins October 5-11 UFD statistics for February Calls for service: 257 YTD: 568 Average response Time – All incidents: 6 minutes and 27 Brennan Burke March 7 seconds Ross Budden March 24 Average response Time – Emergency incidents: 6 minutes and 8 seconds Demir Miljkovic March 26 Paula Merfeld March 26 Emergency Medical Service calls: 202 Average Response Time EMS: 6 minutes and 25 seconds Emergency: 6 minutes and 6 seconds Non-Emergency: 6 minutes and 37 seconds Fire related calls: 55 Average Response Time Fire: 6 minutes and 34 seconds Average turnout per fire incident: 6 people We received mutual aid 11 times – nine times for EMS calls and two times for fire calls. We provided mutual aid five times – twice for fire calls and three times for EMS calls. Fire Service Trivia….February 2016 Q: This month’s question is about fire hoses. Where was the first hose specifically designed for firefighting invented, and what was it made out of? A. In Egypt, and they were made from reeds joined together in 1000 bc B. In England, and they were made from thin sheets of tin in the 1400’s C. In the Netherlands, and they were made from leather tubes in the 1600’s D. In the United States and they were made from spun reinforced cotton in the 1700’s Urbandale Fire Department · On the Line · March 2016· 1 ON THE LINE Chief’s Corner—Chief Jerry Holt Chances are pretty good that you have heard the expression “Don’t sweat the small stuff.” The reality is that a lot of little things make up the big things and if you don’t sweat the small stuff, your “big” stuff won’t get done or it won’t be done to the best of your ability. Going back and getting that college degree, your financial savings plans, your career plans, etc. are all big stuff that often are made up of a bunch of “little” stuff. If you don’t “tend” to that little stuff, the big stuff just won’t happen. There has been a fortune made on the “Don’t Sweat the Small Stuff” book. I have it. I enjoyed reading it and know that an entire series of “Don’t Sweat the Small Stuff” family of books has been written. If you haven’t read the book, you should. It goes a long ways toward helping one see what is really important. I think some folks go wrong when they apply “Don’t Sweat the Small Stuff” to everything and they haven’t properly identified what the big stuff really is. I once read a little blurb in some newsletter about striving for perfection that shows the cost of not getting things 100% correct. They quoted some interesting statistics. This was more than 18 years ago but I can still find those stats today on the internet (http://powertochange.com/world/perfection/). One would think they would have changed dramatically in today’s world but here are a few as I read them so long ago: If 99.9 percent is good enough, then… 22,000 checks will be deducted from the wrong bank accounts in the next 60 minutes. 12 babies will be given to the wrong parents each day. (That’s more than 4,300 babies a year!) 20,000 incorrect drug prescriptions will be written in the next 12 months. 107 incorrect medical procedures will be performed by the end of day today. 5,517,200 cases of soft drinks produced in the next 12 months will be flatter than a bad tire. Two million documents will be lost by the IRS this year. While I am sure those numbers have changed drastically since I first saw them, the point should be made; sweat the small stuff. Even if things are 99.9% correct, there is still error in .1% of “things”. That seems small but that’s significant if you are on the receiving end of one of those errors. If the check is charged to your checking account when it wasn’t your check, if the child you received is the wrong one, if your prescription is incorrect, if your medical procedure goes wrong. All are worth sweating! Now I know that’s not the intent of the “Don’t Sweat the Small Stuff” books. In fact, it is quite the opposite. The books are about identifying what is important and living life with control of the things one can control and living worry free about those things that are out of one’s control. A great premise but often gets lumped in with a “good enough” mentality. By the way, “good enough” rarely is! We need to strive for perfection in our work so that we don’t get it right 90%, 95%, or even 99% of the time. We need to be correct 100% of the time. Having said that, I am convinced that one must identify those things that are worth getting right. While at work, I am convinced that the most important thing is that we get our work right. We owe it to our customers, patients, victims, whatever term you chose to describe those whom we serve, to get it right. We owe it to ourselves. We cannot afford to administer 95% of our drugs correctly. We cannot afford to know “most” of our job. We cannot afford to be safe “most” of the time at work. We must be 100% focused on our work when we are at work, period. I think it was said best by Aristotle when he said “We are what we repeatedly do. Excellence, then, is not an act, but a habit.” At work, sweat the small stuff as a habit and excellence will follow! While work is very important, it is NOT the most important thing in our lives. The most important thing in our lives may be defined differently by all of us but I know that we would all list our families as one of the most important aspects of our lives. I couldn’t agree more. In fact, most likely the reason we work is to provide for our families. Here is where we need to sweat the small stuff the most. Life is too short not to spend time with and enjoy our families. Life is too short not to cherish every minute that we can with those we love. We have all seen lives ended much too soon. It is the nature of our work yet we often act as if that could only happen to those we serve as if we are somehow immune to such tragedy. The reality is that tomorrow is not guaranteed. Not for us, not for our loved ones. If we know that, how can we ever take for granted the time we get to spend with those we love? Reading a book or playing a game with your child is a small stuff. Going fishing with grandpa, having lunch with your mother, date night with your significant other, spending time with a good friend are all examples of small stuff…that means a lot. The “small stuff” when it involves our loved ones really is worth sweating! I am one who had to learn the lesson the hard way. I have spent too much time focused on the small stuff – just the wrong small stuff! I cannot begin to count the family sacrifices I’ve made in pursuit of my career. While I am proud of what I’ve accomplished, I realize now that I sacrificed so much “small stuff” along the way. So many missed opportunities to do the “small stuff” with family and friends were lost along the way. The funny thing about that “small stuff” is that once it has passed, you cannot get it back. When you think the wrong stuff is small, you need to think again. The small stuff is priceless – rather you are at work or at home. Don’t focus on the wrong small stuff; focus on the right stuff at the right time. Make sure you identify the right small stuff and sweat it, cherish it, work it hard. The small stuff does matter. Urbandale Fire Department · On the Line · March 2016· 2 ON THE LINE Lt. Dan Birkett-The Call On August 29th I responded as a second engine from Station 42 to assist L415 with a fully involved large motorhome that was positioned under the I80/35 bridge covering Merle Hay Road. Upon our arrival to the scene the fire was under control and our required safety procedures and practices were in place. We had a Chief Officer that arrived on scene and took command, there was good traffic blocking in place, all members were wearing appropriate PPE for the conditions and the crews had switched to foam to complete overhaul. My company was assigned to provide additional tank water and to assist with overhaul. On top of the motorhome were two large cargo containers full of everything from lawn chairs to bags of clothing. The containers continued to smolder even after water had been applied on numerous occasions. We concurred that the containers needed to be emptied so that we could wrap up the operation and get the roadway open as soon as possible. A couple attempts were made by ground ladder and long hook without success. Since the roof of the motorhome was burned off up to the containers I decided to see if they could be reached from inside. In full bunker gear and SCBA I quickly assessed the situation and felt that by stepping up onto the kitchen bench and then onto the countertop I could easily reach the cargo containers. Moving with a sense of purpose I sounded the bench and then sounded the countertop, which were both extremely solid. I then stepped up with my right foot (approximately 18-20 inches) and pushed off to step up onto the countertop. Almost immediately I felt (believe I heard also) a large pop in my right knee. I had a strange nauseating feeling for a few short seconds and then little to no discomfort. When I exited the motorhome I was having trouble walking on my right leg due to major instability of the right knee joint. Within a few hours a large amount of swelling appeared. I know you are all saying, WOW! What a dramatic and great life saving story that is Dan. Did you really get hurt on a motorhome fire? You weren’t really doing anything were you? And etc. Anyone who knows me very well knows that the level of my pride was taken down a few notches that day. I was asking the same questions and wondering how this could have happened to me on what seemed like such routine work with all of our safety systems in place. I hoped for the best, but knew deep down that something was very wrong. After a few sessions of PT and an MRI it was confirmed that I had a 100% tear to the Anterior Cruciate Ligament (ACL), a partial tear to the medial meniscus, and bruising to both the femur and the tibia. I was told that the only way I could go back to my line of work was to have reconstruction surgery. I am extremely thankful that there are modern procedures and techniques available to allow people to get back to work at a level they were before the injury occurred. The recovery for me has been a longer road than I expected. I guess in my mind I thought that I would be back to work after four months and life would be good. When I met the surgeon for my three-month check-up he explained to me that this was a minimum of a 6-9 month recovery. Knowing that I was a bit frustrated he explained something that I believe is very important for all of us to listen to. The doctor explained that in the world of orthopedics, specifically joints, fire and EMS professionals are placed into the same category as professional sports players. I was told that the type of lifting, twisting, carrying, and moving that we do on both fire and EMS calls is extremely demanding on our joints. Outside of contact sports the top two most common occupations with knee and joint injuries are fire/ EMS and construction workers. It was also explained that these types of injuries take time to heal and there is no way to force them or move them along quicker. I finally settled in for the long haul and accepted that it was going to take time to heal and get back to work. I am also extremely thankful to work for an employer who cares about their employees as much as our city and fire department do. I have been allowed to work in a light duty 40hour per week position during my recovery time and have been provided all the medical treatment I need to recover and return to work. It may sound strange, but it has taken some time for me to get over feeling extremely guilty about the situation. In my mind I have cost the city time and money and caused hardship to my coworkers on certain occasions. What I have found out is that we have a great group of people to work with at the UFD. I am thankful for the way Lt. Wilson has handled almost all of the regular shift work that we use to share and I am proud of the way the B-shift members have stepped up to the plate, especially D/O Ouverson and D/O Ennen who have done a great job filling the acting officer role. I would also like to thank all those who have chose to cover shifts or were held over so that we could meet our minimum standards. I am eager to return back to shift. Like any other injury or safety incident there are things that can be learned to prevent future incidents. After talking with my physical therapist at great length there are numerous ways to protect us from joint injuries. Amazingly enough they are similar to the things that also help protect us from most health related problems in the fire service. The first is to maintain a healthy weight so that we are not placing undo stress on our joints on a daily basis. The second is to remain active by getting some type of exercise at least 2-3 times per week. This exercise should increase our heart rate and cause an increased level of breathing. The therapist highly recommends some type of muscular resistance training for people in our profession. He advised that the key to stabilizing our joints is having good muscle tone, ligaments, and tendons that will protect us when we do place abnormal stress or loads on our joints. We should all avoid placing our joints in awkward positions or bad angles whenever possible. Our hips, knees, and ankles should be in line and over top of each other. Lastly, and probably most importantly is nutrition. We may get tired of hearing about food or how generally bad we eat as a population, but it is scientific fact that eating a nutritious diet will help build and maintain the muscles, tendons, and ligaments we need to have strong healthy joints. Hopefully this gives everyone one more piece of motivation to get out there and begin a healthier lifestyle or continue on your current path so that we can all benefit from a long and healthy career without any injuries. Urbandale Fire Department · On the Line · March 2016· 3 ON THE LINE What’s Happening Around the Department… Last Safety Incident: As of March 1st The next meeting with the Chief will be March 30th @ Station 42—1400 hours. Be sure to have your agenda items to the Chief no later than 24 hours before the meeting. Be sure to check the notes from the past so that you can see if an item has been previously discussed. 21 days without a safety incident The bids for the concrete repair at station 42 were released in 55 days without a lost time injury late February. We hope that this project is completed in early spring. Last incidents: The bridge over I35/80 closed in mid February and will be closed throughout most of 2016. The bridge is being replaced as well as 100th Street from Plum to 54th Ave is being widened. The road is closed from Plum to Northpark Drive. Additionally, the 100th Street/54th Ave. Intersection will be closing in March so that the intersection can be expanded completing the widening of 100th from Plum to 54th Ave. 5/2/15: While attempting to park the ambulance near the curb and between two parked cars, we struck a vehicle’s front bumper with the exhaust pipe of the ambulance. 6/9/15: Plywood fell on a firefighter while working over head. The repair of the antenna for our paging has been completed. At the same time we continue to explore the value of going to a digital system. We hope to make a decision during the month of March. Until you have been notified, when on duty, you should have a radio with you so that you do not miss a page. The pages are simulcast on the 800 radios so as long as one has a radio, they should receive all the pages. At this time, the storm sirens will continue to operate on the current VHF system. We are also working the sound quality of the speakers @ 42. One of the things brought forward from the monthly meetings with the Chief was an idea to use an app that shows calls on your cell phone. If you are familiar with the app that Clive FD uses, it is the same app.—Active 911. After much consideration, we have decided to move forward with that project. The cost will be roughly $10 per user and we will be using it on a trial basis until this fall when we make a decision for the following year’s budget. 8/26/15: Ambulance 413 struck a mailbox damaging the mailbox. 8/29/15: Injured knee on the scene of a vehicle fire— lost time injury. 1/2/16: While pulling in to the station, the wrong garage door button was pushed and the garage door came down on a truck damaging the door. 1/5/16: While working out, employee twisted ankle resulting in a lost time injury. 2/8/16: While backing in to the station, a mirror was damaged when it struck the station. The Gator is in and we are waiting on the patient skid unit as well as the roof assembly, graphics and training. We hope that it is up and operational during the month of March. We will have a display and public recognition at a City Council meeting in March so that we can acknowledge the very generous gift from the Iowa Odd Fellows Grand Lodge of Iowa. All of the budget meetings have been completed. The Public Hearing to consider the FY 16/17 budget will be March 1st. There are printed copies of the 2014 Annual report in the Lieutenant's office at Station 42. If you would like a copy, stop by and ask the Lieutenant for a copy. The copies not claimed by the end of the month will be going in to the recycling. The patch colors: The color Red - symbolizes the life and continued growth of our FD. Gold trim - symbolizes that Firefighters, like gold, will withstand trial by fire and still remain. Black background symbolizes the foundation built by our past members and we will never forget all they have given in the line of duty. Urbandale Fire Department · On the Line · March 2016· 4 ON THE LINE Other programs/training/projects completed by UFD in February: Training Report: 876 hours of training were completed in February. Fire Training: 478 hours EMS Training: 398 hours Prevention & Inspection Activities : Completed 30 inspections Completed 67 re-inspections Completed 11 preplans Conducted 14 plan reviews Conducted 2 Car Seat checks Conducted public education for 134 people (74 children & 60 adults) Conducted CPR training for 8 people Replaced 9 smoke detector batteries Training photos from the acquired structure on 54th Ave. Fire Service Trivia….February 2016 A: C The History of Fire “Hoase” In 1673, two Dutchmen, Jan van der Heiden and his son Nicolaas developed fire “hoase.” These 50-foot lengths of leather tubes were sewn together the way shoemakers made boots. This hose was attached to the gooseneck nozzles on early engines, enabling firefighters to get closer to the fire and shoot a stream of water at it more accurately. Van der Heiden is also credited with inventing an early version of suction hose. Until about 1800, water for fighting fires came from wells, cisterns and natural bodies of water. When water main services came into existence, fireplugs or hydrants were added to give fire companies access to the water. In 1803, the Philadelphia Hose Company was founded. Arriving at their first fire, they astonished their fellow firefighters.... Collins quotes: “The new hose company quickly attached their leather hose to the hydrant and stretched it right up to the burning building. A nozzle was attached to the hose and water gushed through the line.” Sewn leather hoses often leaked badly and broke under pressure. In 1807, two members of the Philadelphia Hose Company, James Sellers and Abraham Pennock revolutionized fire hose when they developed a way to rivet leather strips together. The hoses were made of the thickest and best rear-quarter cowhides. They were nearly leak-proof except at the couplings. The riveted hoses were 40 to 50 feet in length and had metal couplings. They weighed about 85 pounds. In 1821, James Boyd patented his invention for rubber-lined, cotton-webbed fire hose. Charles Goodyear discovered the vulcanization process for rubber in 1839. B. F. Goodrich developed rubber hose reinforced with cotton ply. The Cincinnati Fire Department used this improved hose in 1871. Urbandale Fire Department · On the Line · March 2016· 5 ON THE LINE “You’ve Been Caught Doing An Outstanding Job” Letters... We continue to recognize your efforts. Whenever we receive a thank you letter, card or a phone call, we pass that along to the people involved in the form of a “You’ve Been Caught Doing An Outstanding Job” letter. As of March 1 st, we have sent 39 notices to our personnel. The following people received “You’ve Been Caught” notices since our last newsletter: D/E Brennen Burke, Rob Zahnd, & Matt Linge: We received a $20 donation for a tour of the station for five boys. A thank you email stated “The tour was great. The gentlemen that took us through the station did a fabulous job!” To All: We were recently on a call at 4009 81st Street. It was a carbon monoxide incident and prior to leaving, they wanted to give us a donation for all the times we have assisted them. They were really thankful and wanted me to pass on their appreciation to you for all the service through the years. We have been there multiple times in the last ten years. Lt. Routson, Lt. Miljkovic, David Burns, Brad Crookshank, D/E Eric Ennen, David Langley, Cody Nicely-Green, & Kyle Wilkins: Nichole McDowell of 3920 70th Street stopped and dropped off lunch at the station Sunday Jan. 31st as a thank you for a fire call at her home on January 19, 2016. D/E Ennen, Karla Hogrefe, & Lt. Wilson: We received a $25 donation following the installation of smoke detector batteries. The donation was from Nola Nealy of 3612 152nd Street. Lt. Routson, D/E Jamie Erie, David Burns, & Cody Nicely-Green: The Mayor received a letter thanking the Police & Fire Departments for the care provided when the writer’s husband had a heart attack. Ross Budden, Cody Nicely-Green, Lt. Wilson, Craig Pope, Jeff Gilchrist & Cory Young: We received a thank you note with a patient’s payment. The note reads “Thank you for my excellent care you gave me on my medical issue.” Thanks to all of you for providing outstanding service!! Safety Tip: Safety Glass on Side Window Poses Entry Problem From: http://www.firefighternearmiss.com/Reports We responded to a small child locked in a vehicle on a hot summer day. The person locked in the car was a 2 month old baby and the car was a newer model car. This does not seem like a near miss, but on a hot day temperatures inside cars can exceed 180 degrees. This was a brand new 2015 black on black Jeep Cherokee. The mother of the infant was a new mother. The mother's parents were also on scene creating more stress and chaos. The grandmother called 911 to get assistance in removing the child. E[1] came on scene with a lock out tool. When we got on scene the probationary firefighter went to get the lock out tool while I sized up the car. I started to hear compartment doors opening and closing multiple times. The parents were screaming and my captain was trying to calm them down. We finally found the lock out tool and brought it to the scene. When I pulled it out, it was badly bent and damaged. This had a really negative affect on my ability to unlock the car. The bar was so bent every time I got close to the lock the bar would go in the opposite direction. Also the car had double insulation. This posed a problem trying to get the pump cuff of the lock out tool to pump up. After trying for about 5 minutes I had to throw my ego to the curb. I finally had to tell the captain that this was not working and we needed to go to another alternative. No problem right? Wrong. I attempted to punch the passenger side window and the window only cracked. This is different, as the window did not fall into thousands of pieces. Now new cars have safety glass on side windows just like the front windshields of cars. This is to keep passengers from being ejected. I was without any more time. I felt I waited too long to break the window and now I cracked it. I asked the other firefighter to grab the pick headed axe. I put a hole through the window the size of the axe. This hole was not large enough to get my arm in there to unlock the car so we could get baby out. This posed an additional delay of getting to the locks by about 3 to 4 minutes. Now the baby had been in the car for about 15 minutes, which was way too long for a 2 month old, given the weather conditions. When we pulled the baby out, she was sweating and all of her clothes were wet with sweat. The paramedics checked her out and she was fine, but I still felt like we could have done many things differently. LESSONS LEARNED: 1. When checking out the rig in the morning, open every compartment and check every piece of equipment. Look at the equipment and make sure it is in working order. 2. Make sure your probationary firefighter does the same. It was me as the veteran being laid back and not following up on being there with him when he was checking out the apparatus. 3. Always have an alternate plan and give yourself even more buffer time than what you think you may need. The window posed a huge problem when it didn't fall apart with the hole punch. Since we were dealing with a newborn baby, we should have just gone to breaking out the window and not worried about the newness of the car. 4. Pass along your mistakes. I know that these windows have been around for a while. I am sure I am not the first person that has dealt with this situation. I know it is my responsibility to be looking at nuggets, and I do, but even the smallest near miss like this could save a life in the future. My ego should have realized the seriousness of the baby in a car, the hot day, and the limited time to be effective. I wanted to be the hero with saving the new car and the baby. In talking with the truck personnel at another station, I should have just grabbed the sawz-all. Urbandale Fire Department · On the Line · March 2016· 6 ON THE LINE Member Profile... Member Profile: Matthew Linge Level: Full-time Firefighter/Paramedic Length of time with Urbandale Fire: May 2015 Family Life: Married to Christina for 3 years. Previous EMS experience: I had the opportunity to work at a private ambulance service in Columbus, Ohio. Why I was interested in the Urbandale Fire Dept. I was born and raised in Urbandale and when I was younger I suffered a severe foot laceration at home. I was very impressed with the Urbandale Fire Department team that treated me and transported me to the hospital. Without that incident I may have never dreamt of pursuing a career in Fire and EMS. Activities or hobbies I enjoy: I enjoy target shooting, reading, learning, and meeting people. Most memorable moment with UFD: The badge-pinning ceremony that marked my advancement to a full-time Department member. Most memorable moment outside of UFD: There are far too many to list! Favorite TV programs: Cops. Favorite movies: Shawshank Redemption, Good Will Hunting, Tommy Boy and Stepbrothers Last book that I read: For Whom the Bell Tolls by Ernest Hemingway. Personal goals: I want to serve as a positive influence on people and to continue to improve my abilities to serve my community. Words of advice for someone new getting into EMS or Fire: Make a strong commitment to continuously learning about the fire service. Listen carefully to the experienced members. Enjoy the process and all the opportunities to make lasting friendships with the people who share the same passion for helping others. Avoid getting discouraged and learn from each new experience. The dedicated person will always persevere and hard work pays. What I enjoy about the Urbandale Fire Dept: Each new day I arrive on shift, I am afforded the opportunity to make my family proud and to proudly serve the people of the City of Urbandale with compassion and professionalism. I have the opportunity to work with some of the greatest people I have ever met and affect the lives of the people in the community that nurtured me. Favorite saying: “Remember happiness doesn't depend upon who you are or what you have; it depends solely on what you think.” Dale Carnegie “Do the right thing. It will gratify some people and astonish the rest.” Mark Twain “I love the man that can smile in trouble, that can gather strength from distress, and grow brave by reflection. 'Tis the business of little minds to shrink; but he whose heart is firm, and whose conscience approves his conduct, will pursue his principles unto death.” Thomas Paine Congratulations! D/E Eric Ennen, Kristine & McKinley welcomed William Dean Ennen into the world on January 27, 2016. He weighed in at 8 pounds, 9 oz. Congratulations to Eric & Kristine! Congratulations! Lt. Demir Miljkovic, Leah & Mila welcomed Luka Miljkovic into the world on February 22, 2016. He weighed in at 7 pounds, 12.9 oz. Congratulations to Demir & Leah! Urbandale Fire Department · On the Line · March 2016· 7 ON THE LINE Mayor Bob Andeweg administered the Oath of Office to the most recently promoted personnel and newly hired personnel. We thank Mayor Andeweg for his support of the department. Photos form the Swearing In/Badge pinning ceremony on February 9th, 2016. Those in attendance: Derek Manser—promoted to Lieutenant Josh Boyle—promoted to Driver/Engineer FT Firefighter/Paramedic Chad Jackson FT Firefighter/Paramedic Andrew Klenk FT Firefighter/Paramedic David Langley FT Firefighter/Paramedic Matt Linge PT Firefighter/EMT Tad Watson PT Firefighter/EMT Kyle Wilkins Urbandale Fire Department · On the Line · March 2016· 8
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