OKTOBERFIST ApS CVR: 35400001 Business Plan April 2014 Submitted to Venture Cup 2014 Contents 1 Executive Summary 2 The Product 2.1 The Customer Pain 2.1.1 The Maß Glass 2.1.2 The High Cost of Lederhosen 2.2 The Innovation 2.3 The Value Proposition 2.4 Idea Protection 3 Market and Customer 3.1 Customer Profile 3.1.1 The Party Person 3.1.2 Corporate Customers 3.2 Testing 3.2.1 Prototype Testing 3.2.2 Production Model Testing 3.3 Market 3.3.1 Oktoberfest(s) 3.3.2 University / College Students 4 Industry and Competition 4.1 Competition 4.2 Competitive Advantages 4.2.1 One-of-a-kind / First Mover Advantage 4.2.2 Exclusive Design Rights 4.3 Strategic Partners 4.3.1 Manufacturer 4.3.2 The Oktoberfest 4.3.3 Beer-related Novelty Websites 4.3.4 Lederhosen Boutiques – Munich 4.3.5 Stardust DTU / Createch Business Incubator 5 People and Organization 6 Money and Feasibility 6.1 Business Model 6.1.1 Sales Channels 6.1.2 Product Type 6.2 Economies of Scale 6.3 Financing 6.4 Risk Analysis 7 Implementation 7.1 Implementation Plan 7.1.1 Idea to Prototype 7.1.2 Webshop sales 7.1.3 Expansion to distributors 7.2 Marketing and Sales 7.2.1 Marketing 7.2.2 Sales 8 Budget 1.0 Executive Summary Every year millions of patrons visit various Bavarian themed beer festivals, also called Oktoberfests all over the world spanning from Argentina to Japan. Common for these festivals are that the beer is served in the iconic 1 liter beer glass, the Maβkrug. However, enjoying a 1-liter beer glass (Maβkrug or mass glass) of beer at the Oktoberfest is not a trivial task. When full, the glass will have a total weight of 2.35 kg and will cause considerable strain on the holder’s wrist. Additionally, the hard glass handle focuses this weight on a small section of the holder’s hand, which results in discomfort and bruising. Furthermore, some people attending these festivals will dress up in traditional Bavarian attire to get into the festival spirit. Others find investing in a whole Bavarian folk costume (Lederhosen) too costly for a single day event. To fill an obvious hole in the market for beer drinking party attire with built in functionality we now introduce: The OktoberFist™ The OktoberFist™ is a Bavarian-styled glove with integrated padding and support to increase comfort while drinking beer, specifically in one-litre glasses. The padding and support reduce wrist strain as well as abrasions to the index finger and thenar space (region between index finger and thumb). Further functionality is added by an integrated pocket providing quick access to coins, cash, cards, and other items typically carried in a wallet. The OktoberFist™ is designed to emulate the appearance of Bavarian lederhosen, and to be either an accessory or alternative to them. 2.0 The Product 2.1 The Customer Pain 2.1.1 The Maβ Glass Based on reports from over 20 Oktoberfests in Munich, Denmark, Japan, Malaysia, and Italy, the average adult guest to the beer tents is estimated to purchase and try to consume 3 liters of beer per day. The beers are all served in the iconic glass mug called the Maβkrug (Mass glass). When empty the Mass glass weighs in at 1.35 kg thus bringing the weight of a full glass to 2.35 kg. The market research we have conducted has discovered that a large part of the participating population suffer from sore wrists caused by straining of the ligaments after prolonged holding of the Mass glass. Figure 1. The 1-liter glass causing strain on the wrist (left), and applying pressure between the index finger and thumb (right), causing discomfort and bruising. Additionally, as the handle of the mass is ~1cm wide, the pressure on an average sized finger is 230 kPa. Consumers have complained about soreness and bruising of the thenar space and second metacarpal which supports the 2.35 kg mass. 2.1.2 The High Cost of Lederhosen Lederhosen, literally “leather pants”, have become synonymous with the traditional Bavarian culture. While lederhosen is the beloved unofficial Oktoberfest garment adopted by visitors and Bavarians alike, real lederhosen can costs between €200 and €900. Many tourists completely forego lederhosen as they are only attending Oktoberfest (be it in Munich or elsewhere) for a few days, viewing the cost too high for such a brief use. Thus a large number of Oktoberfest attendees wear normal street clothes and are unable to fully experience the splendor of the Oktoberfest atmosphere. 2.2 The Innovation We introduce the OktoberFist™, a leather beer-drinking glove in the style of Bavarian lederhosen. The product is engineered to support the wrist against the weight of the beer glass, as well as prevent bruising and abrasions to the hand from the pressure of the glass. An integrated pocket in the wrist grants the wearer easy access to cash, coins, and cards for buying beer, and provides a safer alternative to a wallet in such crowded environments. Figure 2. The OktoberFist™ in action. Comfort and style, the Bavarian way. Along with practicality, the style and fun of wearing lederhosen on your hand will attract customers. It also acts as a conversation starter, especially useful for you people eager to meet new and interesting friends of the same or opposite sex. Utilizing laser branding, we provide the possibility to customize the OktoberFist to include names, nick-names, initials, group names (sports clubs, student groups), or special events (bachelor parties, pub crawls). Thus, the more bold and outgoing person will wear this to stand out in any festival or party situation, not only the Oktoberfest. 2.3 The Value Proposition The OktoberFist™ offers the “spirit” of traditional lederhosen at a fraction of the cost and without the impracticality of leather pants. Additionally, it makes drinking from 1-litre beer glasses significantly more comfortable, and provides a safer alternative to a wallet in festival environments. Its customizability (colors, embroidery) make it a great choice for sports clubs, bachelor parties, pub crawls, and fraternities all year round. Finger support Pocket Wrist support Figure 3. The OktoberFist™ emulates the look of Bavarian lederhosen, while enhancing user comfort and practicality. 2.4 Idea Protection Protection of the OktoberFist™ product was accomplished in two ways. First, we have acquired a European Community Trademark (CTM) for the word “OKTOBERFIST”, and have been granted a priority date of April 9, 2013. This grants us protection in the EU for the next 10 years, as well as giving us filing priority world-wide for the next 6 months. This grants us the exclusive right to use the word mark “OKTOBERFIST” for clothing, clothing accessories, and retail sales (NICE classes 25, 35), and ensure that only our designs can be referred to in this way. Second, we have submitted an EC design registration for the physical appearance of the lederhosen look of the OktoberFist™. This grants us the exclusive right to produce gloves in the style of the iconic Bavarian lederhosen and dirndl costumes. This step was specific importance as it allows us to reveal our designs to not only prospective manufacturers to obtain accurate production cost quotes, but also to present the product to potential partners (e.g. Carlsberg), as well as begin to build public interest in the product. As described above for the EU, we have also acquired both design and trademark registration in both USA and Japan as these have shown to be lucrative markets. Furthermore we own the rights to www.TheOktoberfist.com as well as variants of them (.net, .de….etc.) as well as twitter and facebook accounts www.facebook.com/theoktoberfist 3 Market and Customer 3.1 Customer Profile 3.1.1 The Party Person Based on gatherings and festivals where we have conducted market research, we believe our target customers are between the ages of 18 and 35, typically single or without children, socially active, with a large amount of disposable income. They are also trendy, taking an interest in unusual or novelty products, such as those seen on webshops such as thinkgeek.com, thebeergearstore.com or mandesager.dk. Specifically, university or college students meet these criteria, and attend beer-related events in large numbers, often trying to “out-do” one-another in competition for attention from the opposite sex or a general show of social dominance. Specific settings where such customers can be found include: Oktoberfest; international tourists, many in the middle of a cross-Europe tour Fraternities; which would buy a customized color and Greek-letter-designation on the glove. Student groups; i.e. engineering disciplines are known to compete with one-another in friendly beer-related competitions Music festivals; large groups, carrying a wallet can be inconvenient Pub crawls; customized with the name of the specific group or tour Bachelor parties; customizable for the person of honor 3.1.2 Corporate Customers The customizability of colors and embroidery also makes the product attractive for companies. By releasing a special edition, i.e. Carlsberg or Paulaner Beer, the organization can place advertising directly on and among its target customers. We have discovered this market segment to be surprisingly large and have already made substantial bulk sales to companies in and outside Denmark, that want to distribute them to either their own employees or as a novelty gift to clients. This segment will be addressed by focused targeting and personalized sales efforts. 3.3 Market 3.2.1 Oktoberfest(s) The Oktoberfest in Munich sees nearly 7 million visitors annually, with half of those being male. Of that 3.5 million we expect 1 million will drink 5 liters of beer (€50) and spend €40 on food per day, plus spend €250 on accommodations, over at least three days, for a total Oktoberfest spending of €520. These 1 million make up our hard-core Oktoberfest demographic, that are likely to spend 10% of their total budget on some sort of novelty item (hat, glass, shirt, glove). We believe we can effectively address 10% of this market through viral advertising, thus resulting in an addressable market of 100,000 Oktoberfest patrons in Munich alone. In recent years many cities around the world have held their own annual Oktoberfest-themed beer festivals. For example, a private enterprise has been carrying out a relatively large festival in Copenhagen for the last 4 years (http://www.oktoberfestdk.dk). Further, countries such as the United States, Canada, Brazil, Argentina, Singapore, Italy, Japan and India (to name a few) all hold one or more Oktoberfest themed parties, most with attendance of several hundred thousand, several even approaching 1 million. Based on this we estimate at least 10 million Oktoberfest patrons worldwide (excluding Munich) per year, 1.4 million of which are hard-core patrons, and an addressable market of 140,000 customers. 3.2.2 University/College Students Another group well known for their beer-drinking prowess are university and college students. Looking at the United States (2005 statistics) there are 4140 post-secondary institutions, with 14.5 million undergraduate students nation-wide. One in four of these students is known to consume 5 or more drinks in a single sitting (our hard-core demographic), with roughly half being male. Thus we find a market of 1.8 million university and college students across the United States, with an estimated 360,000 (20%) being addressable by our marketing. 4 Industry and Competition 4.1 Competition There is currently no product resembling the OktoberFist™ on the market. There are numerous products on the market designed to support / protect ones wrist after an injury or to prevent it (e.g. wrist braces for rollerblades). However these are not specially designed to enable the user to hold a mass glass and don’t have the finger support to prevent finger bang or a pocket. In addition none of the existing wrist braces have the “cool factor” of a themed glove such as the OktoberFist™. Conversely, there are a number of products in the beer novelty market that resemble lederhosen. The official Oktoberfest website’s online store sells a variety of lederhosen themed items, including smart phone cases made of suede leather. A recently introduced product is a lederhosen-styled wine-bottle holder, which simply makes a wine bottle look like its wearing leather pants. Further competition comes in the form of Oktoberfest novelties and accessories such as t-shirts, hats, beer glasses, shot glasses, and similar items sold in Munich and specifically on the festival grounds. 4.2 Competitive Advantages 4.2.1 One-Of-A-Kind / First Mover Advantage There is no other product on the market that either resembles the OktoberFist™, or offers the same value proposition. As such, we gain the advantage of introducing a one-of-a-kind product and can capitalize on the “wow-factor” of the product, as well as the curiosity of consumers. This “wow-factor” has been identified during market research trips to various European countries as well as in South East Asia and Japan. 4.2.2 Exclusive Design Rights We have acquired priority for a design registration for the OktoberFist’s™ physical appearance, which will grant us exclusive rights to the visual appearance of the product in the European Community for 10 years, as well as give us a 6 month grace period to register our design in additional locations. Furthermore, we have obtained design registration in the USA and Japan. 4.3 Strategic Partners 4.3.1 Manufacturer The production of the product is outsourced to a specialized leather manufacturer who mass produces the OktoberFist™. Initially we adopted the strategy of having two manufacturers; one for initial production in small volumes (on-demand) on short lead times (essentially a 3 man workshop), and one for production of larger volumes. This is necessary to provide scalability in production, thus allowing us to meet product demand. Both of these production entities are located in northern Romania. We have selected Romania for the following reasons: 1) it is much less expensive to produce than in Western Europe 2) stating that the product is made from “European-stitched leather” adds to perception that this is a premium product (especially in North America and Japan), something that would not be possible if produced in Asia. 3) a manufacturer in Eastern Europe will be far more convenient to visit for production meetings or QC. 4.3.2 The Oktoberfest Several facets of the Oktoberfest festival organization in Munich make excellent partners for this project. The webshop at www.oktoberfest.de sells items in the same vein as the OktoberFist™. Since it is a high-traffic site it is likely to gain us some publicity, in addition to sales. Certain beer tents at the festival could prove useful if they can be convinced of the performance of the OktoberFist™. Since many beer servers already wrap their wrists to carry 4 or 5 liters in each hand, the OktoberFist™ would provide support, while also promoting the beer being served, or the tent itself. Finally, the novelty sellers on the festival grounds would provide an excellent showcase for our product. 4.3.3 Beer-related Novelty Websites In trying to sell a beer-drinking accessory it is only natural to publicize the product where the target market will see it. Some of the numerous beer novelty webshops could become retailers of our product. Some examples of these websites are: thebeergearstore.com, vat19.com, beergearusa.com, manbase.com, boozingear.com, and kegworks.com. 4.3.4 Lederhosen Boutiques – Munich These boutiques specialize in traditional Bavarian attire (lederhosen and dirndl) and the relevant accessories. Striking a deal with some of these boutiques, specifically in Munich, would lend credibility to the premium-level of our product, as opposed to marketing it in festival kiosks. These boutiques are also frequented by Oktoberfest tourists looking to purchase quality garments, and they are likely to spend more on these items than at festival kiosks. 4.3.5 Stardust Createch Business Incubator We have been accepted into the Createch Incubator at Stardust DTU. This has already provided us with some valuable advice. Additionally, Createch provides access to lawyers (Lassen Richard) and accountants (KPMG), to ensure that this venture gets started on the right legal and financial foot. This assistance has been very useful in setting up the company and registering it with the authorities. 5 People and Organization The team consists of the two founders. In addition to these we have assembled a consultant team working on a provisional pro bono basis with a wide range of competences that complement each other ideally. It is a relatively large team. However, the team members will work without salary for the OktoberFist™ until revenue reaches a sufficient level to be able to compensate them, hence will not be a financial burden in the upstart phase. Lee and Michael run the project, with the other members contributing to specific parts. Lee MacKenzie Fischer – Co-creator/founder of The OktoberFist™ B.Sc., M.Sc., Ph.D. in engineering http://www.linkedin.com/pub/lee-mackenzie-fischer/8/a18/6b3 E-mail: [email protected] Role: designer, tester, marketing, manufacturer liaison, PR, business strategy Relevant qualifications: Over 7 years experience in R&D, prototyping, testing, and optimization Highly adaptable: proven track record across several engineering and scientific disciplines Beer enthusiast, well-acquainted with Oktoberfest (Munich and other cities) Managed a student bar, familiar with the target market Canadian national with International perspective Michael Stenbæk Schmidt – Co-creator/founder of The OktoberFist™ B.Sc., M.Sc.-Engineering and Ph.D. in nanotechnology linkedin.com/pub/michael-stenbæk-schmidt/4/748/494 E-mail: [email protected] Role: International sales, designer, tester, marketing, manufacturer liaison, PR, business strategy Relevant qualifications: Over 9 years experience in R&D, prototyping, testing, and optimization Has lived and studied in Munich for 5 years. Speaks German. Owns Lederhosen. Experience with two existing high technology based Start-Ups Co-Inventor of the technology behind Black Silicon Solar the 2011 winner of Venture Cup Consultancy Team Frederik Stenbæk Schmidt – Sales Manager Masters degree in International Marketing dk.linkedin.com/in/frederikschmidt Role: marketing/business strategy consultant Relevant qualifications: 15 years experience in international marketing, outsourcing and licensing agreements working at Datapoint Europe, Microsoft and Pharmacosmos. Has experience working in small startups as well as large cooporations. Rikke Cathrine Olsen – Financial Advisor Graduate Diploma in Business Administratoin dk.linkedin.com/pub/rikke-cathrine-olsen/26/404/276 Role: budgeting, financial planning Relevant qualifications: Over 5 years experience risk analysis, credit scoring, and financial advisory Jesper Aggergaard Bachelor degree in Physiotherapy dk.linkedin.com/in/jesperaggergaard Role: OktoberFist™ wrist support consultant, product photographer Relevant qualifications: Over 4 years experience as a successful entrepreneur, business owner (AscendFys physiotherapy practice) Experienced in physiotherapy, human biomechanics Professional quality amateur photographer 6 Money and Feasibility 6.1 Business Model 6.1.1 Sales Channels Initially all online sales are occuring through our own webshop www.TheOktoberFist.com, with the cost of shipping included in the product. This will keep revenue high, as a retailer will not receive a percentage. However, as demand grows, the cost of shipping could be reduced by sending bulk orders to one or two major distributors (such as the partners in section 4.3.3), from which the product will be sold. OktoberFist™ sales in real-world vendors will occur only in Munich. We are currently negotiating an exclusive license agreement with an importer in Japan that will sell the Oktoberfist at Japanese beer festival and via an upcoming Japanese version of the webstore. We see the Japanese market as particularly interesting as the target customer has a large disposable income as well as the fact that Oktoberfests are a year round event in Japan much like a traveling circus. Figure 4. The OktoberFist™ in action at one of the traveling Oktoberfests in Japan. Here at Hibiya Park, Tokyo September 2013. 6.1.2 Product Type The standard version of the OktoberFist™ will be sold in four sizes as well as left and right versions. We offer one color with the option of expanding this to three colors (light tan, dark brown, and green) similar to typical lederhosen colors in the future. 6.2 Economies of Scale Lederhosen and dirndl costumes are being mass produced in Pakistan today. We considered this as an option as it would certainly minimize the cost. However we feel that the intellectual property situation is difficult to control in central asian countries. Thus, production of the OktoberFist™ has been outsourced to Romania, which has the added advantage of being near enough to make regular visits for meetings and quality checks. 6.3 Financing This project has so far been entirely financed by the founders. This product is small and relatively simple to develop compared to more technically involved projects. We applied lean principles to test small scale production and sales before expanding, thus reducing or eliminating our need for external financing. 6.4 Risk Analysis # Risk description 1 A suitable manufacturer cannot be found 2 Manufacturer takes our prototype and IP and markets it alone 3 Insufficient consumer demand to meet minimum production numbers 4 Customers injure themselves while using the Oktoberfist and we are held accountable 5 We are unable to produce enough products to meet the demand of pre-orders 6 Final production cost is too high for product to be sold at profit. Probability Impact LOW HIGH LOW HIGH LOW HIGH LOW MEDIUM MEDIUM MEDIUM MEDIUM HIGH LOW MEDIUM MEDIUM LOW 7 Marketing efforts fail to go viral. 8 Competition arises in the form of "knock-off" products of similar appearance. Consequences The Oktoberfist could not be produced in sufficient quantities This manufacturer would immediately become a direct competitor The market would be insufficiently large to warrant mass production and sale We could be sued for personal damages due to our product. Preventive / remedial measures Several suitable manufacturers have been identified, and will be contacted. Design protection will be filed, and European manufacturers will be targeted as first choice. Pre-orders will be taken during marketing to assess the amount of interested customers and confirm minimum market size Disclaimers will be included to inform the customer that this is a novelty product and not a licenced orthopedic device. There would be a delay for A cap will be placed on pre-orders to certain customers in their ensure we do not promise to deliver order being filled, could lose more product than we can. Additional customers demand will be put on a waiting list. Selling a product with little or Less expensive manufacturers must be know profit is a poor and found. Synthetic (non-leather) product unsustainable business versions are currently being considered model. as well. An insufficient portion of the Marketing efforts will be targeted at target market will not be customer-rich locations. addressed, resulting in slow sales. Customers are lost to knock- We hold exclusive rights to the design, off products, decreasing so legal action is possible. Marketing revenue. could also adjust to remind customers of the real, original product. 7 Implementation 7.1 Implementation Plan 7.1.1 Idea to Prototype The appearance was the first product aspect to be finalized. With that accomplished, we set to make the glove both fit and support. Upon finding a suitable tailor we had prototypes made, tested them, and iterated until we achieved an optimal design. Testing also provided us an opportunity to gather reactions of potential customers to the OktoberFist™, and to get feedback. This stage ended with a pre-production prototype and patterns ready for conversion to manufacturing. 7.1.2 Webshop sales The webshop component of the website is online. Starting as a quite rudimentary site we will make it more elaborate as revenue trickles in. We will invest most of the initial revenue into improving the website. 7.1.3 Expansion to distributors With high enough demand outside of Europe it may become more profitable and convenient to ship to foreign distributors in bulk as is now the case with Japan. Where these distributors are will depend on the demand encountered in previous phases. 7.2 Marketing and Sales 7.2.1 Marketing The humorous tone of this product is ideally positioned for viral marketing. Humorous yet informative photos and videos will be produced and include “www.oktoberfist.net”,” www.oktoberfaust.de”, redirecting viewers to our main website www.TheOktoberFist.com designed to swiftly educate the intrigued potential customers about the benefits of the OktoberFist™. Getting these efforts on beer and beer-paraphernalia websites and blogs is also essential. We will likely be able to get mentioned on blogs and in print media such as “M!” magazine (through an existing contact), whose readership is most definitely our target market. 7.2.2 Sales Sales will be a direct result of website hits from our viral marketing attempts. First sales have already been made and will be used to scale up into manufacturing. Following the success of this campaign, normal website sales will begin, expanding to foreign website distributors as demand dictates. 8 Establishment Budget – This section has been redacted for publication Fixed Costs Development Costs – Designing, building, and testing prototypes. Also includes costs of converting prototype patterns to manufacturing scale. Website – Professional setup of website store, and costs of upkeep. Marketing/Advertising – Production of videos, images, and banner ads. Warehouse storage – Space to keep product stock before sale. Business Travel – Traveling to the factory to check production, as well as Munich. Legal / IP Protection – Initially trademarks and design protection, as well as legal advice (e.g. contracts) Accounting – First year is provided free by Createch. Thereafter an accountant will be required. Salaries – We will be working without salary until the business starts turning a profit, after which we will decide on appropriate salaries. Variable Costs Manufacturing – Our current low-volume per unit production cost. Transfer – Getting the products from manufacturing to our warehouse. Labels / Packaging – Instructions for product care, return information, etc. Shipping – Average cost to ship product in an envelope to target market locations. We expect lower prices under a large volume deal with a shipping company. Returned Goods – Added 5% to account for returned defective merchandise. Thank you kindly for reading our business plan. We appreciate your feedback
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