• Make the speaker feel heard and understood, which can help build

Communication
• Make the speaker feel heard and understood, which can help build
a strong connection
• Create an environment where everyone feels safe to express
ideas, opinions, and feelings, or beliefs
• Save time by helping clarify information as it avoids conflicts and
misunderstandings.
What should I never do with communication?
• Avoid repetition
• Don’t force your opinions on anyone
• Don’t ignore what others have to say regarding your topic
• Avoid sharing too much information
• Don’t’ ignore emotions during communication
• Don’t lack interest when communication with others
• Avoid interrupting another individual
• Don’t ignore the other person because you dislike how they
communicate or disagree with what they are sharing
o Being an active listener will allow you to ask questions and
clearly understand where they are coming from