Gymnázium a Střední odborná škola,
Rokycany, Mládežníků 1115
Číslo projektu:
CZ.1.07/1.5.00/34.0410
Číslo šablony:
II/2
Název materiálu:
Business vs. private letters
Ročník:
3. a 4. ročník
Identifikace materiálu:
SIL_22_Business vs. private letters
Jméno autora:
Mgr. Alena Silbernáglová
Předmět:
Anglický jazyk
Tematický celek:
Maturitní témata SOŠ
Anotace:
Materiál obsahuje prezentaci pro 3. část
maturitní zkoušky SOŠ. Prezentace se skládá
z osnovy k danému tématu, výkladové části a
konverzačních otázek.
Datum:
2. 4. 2013
BUSINESS VS. PRIVATE LETTERS
Business vs. private letters
T1: Basic facts
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Form
Tone
Layout
Parts
Greetings
Other
T2: Different kinds of letters:
CV, postcard,
complaint, e-mail
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Type
Parts
Occasion
Other
T1 – Form
Business letter
= a letter to a firm/ company
to ask for information, make suggestions, accept
something…
e.g. enquiry, offer, order
Private letter
= a letter to a friend/ family
to give news, invite somebody somewhere,
apologise for something, thank for something…
T1 - Tone
Business letter
to someone who you do not know or who is in authority
formal / semi-formal style
respectful, polite, impersonal tone (no feelings, passive voice)
language: formal expressions (taking everything into
consideration…), advanced linking words
(however), long forms (do not), passive voice (it
was sent to you…), long sentences…
Private letter
to someone who you know well
informal style
friendly, lively, personal tone (use of first person: I/We)
language: common expressions , idioms (I thought I´d drop
you a line…), short forms (isn´t), simple linking
words (but, and...), shorter sentences…
T1 - Layout
common layout for all types of letters:
appropriate greeting (e.g. Dear Sir/Madam, Dear
Jane…)
introduction beginning with opening phrase (e.g. Hi!
How are you) and reason for writing (e.g. I am writing
to complain about…)
main body – information described in detail
conclusion with closing phrase (e.g. Please write
soon, Take care!…)
an appropriate ending (e.g. Yours sincerely, Lots of
love, Best wishes…)
T1 - Parts
PRIVATE LETTER
your address (in the top right corner)
date (e.g. 2 June 2013)
salutation (e.g. Dear Mum and Dad…)
body (contains the message)
final phrase (e.g. See you soon…)
greeting (e.g. Love, XXX, Take care…)
signature
BUSINESS LETTER
letterhead (company´s name, logo, address,
telephone number)
date (e.g. 10 February 2013; February 10, 2013)
inside address (the name and address of the
company you are writing to)
salutation (e.g. Dear Sir or Madam)
body (contains the message)
complimentary close (e.g. I look forward to hearing
from you soon)
greeting (e.g. Yours faithfully)
signature block (sign and print your full name)
enclosure (other documents sent with the letter)
T1 - Greetings
Business letter
salutation has to be consistent with greeting
form of greeting depends on the level of formality and
how well we know the addressee
examples:
Dear Sir or Madam/ Dear Sir… … Yours faithfully
Dear Mr Smith/ Dear Dr Jones… … Yours sincerely
Private letter
greeting is informal
to someone who you know well
salutation - e.g. Dear Fiona, Dear Mum and Dad…
greeting - e.g. Love, XXX, Lots of love, Take care,
Best wishes…
T2 - CV
CV (curriculum vitae)
= a formal document describing your education and
the jobs you have done *(OALD)
contains: personal details, education,
qualification, skills, working
experience, interests, contact details
useful tips: stress on key skills, avoid
false information, organize it
clearly, be careful about spelling
and grammatical mistakes…
T2 - Postcard
= a card that people usually sent from holidays or at
Christmas/ Easter to family or friends *(OALD)
a private correspondence
sent without an envelope with a picture on one side
short message (e.g. place, weather, activities,
accommodation, greetings…)
informal language (short forms, informal
expressions, short sentences…)
typical greeting at the end: XXX (means a kiss)
T2 - Complaint
a letter of complaint
= a formal letter sent to the company or institution
explaining why you are not satisfied *(OALD)
nature of complaint: wrong or broken goods, not
satisfactory services, problems
at neighbourhood…
structure:
1st paragraph – explains the reason for writing
main paragraph – contains further details
last paragraph – suggests or requests action
T2 - E-mail
E-mail (electronic mail)
= an electronic message sent via the Internet *(OALD)
used both for private and business purposes
contains: e-mail address, subject, message,
attachment (documents, images,
videos…)
language: formal/ informal
usually short - details in attachment
QUESTIONS
1. How different is writing in English to writing in your own
language?
2. What is the basic difference between formal and informal
correspondence?
3. When was the last time you wrote a letter?
4. What are your biggest problems with writing?
5. What type a formal letter have you ever written?
6. Do you prefer writing with a pen or a keyboard?
7. Do you send postcards from your holiday or do you prefer
SMS/MMS? Why?
8. When do you need to write in your everyday life?
9. How is CV important for your career?
10. Do you think writing will disappear in the future, once
computers can recognize and write down everything you
say?
Zdroje
• Obrazový materiál
Microsoft Office PowerPoint 2007 – klipart
• Publikace
EVANS, Virginia. Successful writing. Newbury, Berkshire:
Express Publishing, 2000. ISBN 978-190-3128-503.
Oxford Advanced Learner's Dictionary. Oxford: Oxford
University Press, 2007. 7th. ISBN 0194001164. *(OALD)
Vytvořený materiál pochází z vlastních zdrojů autora, není-li uvedeno jinak.