What Is Your Conflict Style? ASHLYN ANN FRIEND UNIVERSITY OF COLORADO BOULDER OFFICE OF STUDENT CONDUCT AND CONFLICT RESOLUTION 303-492-5550 [email protected] Learning Objectives • Participants will be able to articulate the importance of conflict. • Participants will be able to identify their primary conflict style and gain an awareness of how it can be applied most effectively. What Is Conflict? Thomas-Kilmann Conflict Mode Instrument • Kenneth Thomas and Ralph Kilmann • Abbreviated version of full assessment (30 forced answer questions) • No “right” style Personal Concerns Personal Goals Assertiveness Competing Collaborating Compromising Avoiding Accommodating Cooperativeness Other Person’s Goals Concern for Relationship Benefits? Drawbacks? Needs? It’s Not About The Nail • https://www.youtube.com/watch?v=-4EDhdAHrOg Questions? Office of Student Conduct & Conflict Resolution 303-492-5550 [email protected]
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