6/16/2016 Snacks for the Brain Beth Bivens, BSN, RN Clinical Nurse Manager Behavioral Health Services “A resonance of emerald, a rush of cochineal” Objectives • At the conclusion of this presentation, the learner will be able to: – Analyze their own environment – Recognize the limits of their own capabilities – Describe the reptilian brain as it relates to violence – Integrate principles of de-escalation concepts into clinical settings 1 6/16/2016 Process Improvement Background • 4th St. Jude (BMU) locked medical unit – Safe place to receive inpatient medical care • Psychiatric disorders • Suicidal ideation • Substance abuse problems – Unstable patients and potential for violent outbursts common – Increase in violent outbursts noted in Spring of 2014 • No assaults per se • Safety risk for patients and staff – Clinical Manager and Clinical Nurses wanted to further enhance culture of safety. Where We Were • Triple S – safety, search, smoking – Staff safety a concern • Redesign of nurse’s station – Patient safety • Geri chairs • Beds in doorways for improved observation “2014 worst year ever” 2 6/16/2016 Where We Were • Goal to decrease the violence and increase supportive environment • Improve Culture of Safety • Teaching de-escalation Significance • Traditional methods of treating agitated patients – Restraints – Involuntary medications • New paradigm – 3 step approach – Patient verbally engaged – Collaborative relationship established – Patient verbally de-escalated out of the agitated state Significance • Agitation exists on a continuum – anxiety to high anxiety to agitation to aggression – Behavioral syndrome that may be connected to different underlying emotions 3 6/16/2016 BSSF Nursing Quality Model • Plan – State the problem – Form a team – Collect data • Do – Describe the intervention – Who did what, where and when – Include forms, policies, images, etc. • Study – Collect and analyze your postintervention data – Graph it! – Was the intervention successful? • Act – Maintain the improvement – Fine tune it! 4 6/16/2016 Project Name: Snacks for the brain ________________________________ Plan-Do-Study-Act Cycle #__1__ •What did you do to sustain your gain or fix your mistakes? •What did you do in this stage? Form team, data collection, etc. Act Study •Here you studied your results – measurement, evaluation, etc. Plan Do •What did you do in this stage? Nursing Services Problem Identification • Staff meeting June 17, 2014 – Previous month’s violence • Discussion on unit’s rules on snack time – Strict snack times of 10am, 2pm, 8pm, 10pm • Observations – Staff decreased own stress with snacks – Patient denial of snacks increased agitation • Literature review Plan • Observed snacking habits of colleagues • Snacks as a way of managing stress • Staff questioning rigidity of snacking rules 5 6/16/2016 Do • Literature search – Reveals snacks can reduce agitation – Snacks considered to be therapeutic and supportive • Springtime of violence on unit – April – 7 episodes – May – 3 episodes – June – 3 episodes Study • “Choice can be a powerful tool” – – – – Collaborative Empowering Perception of kindness Supportive Act • Implemented July 15, 2014 • Summertime violence - decreased – July – 2 episodes – August – 2 episodes – September – 3 episodes • Adopted new relaxed snacking rules and ‘snacks for the brain’ concept into CPI classes • Actions continue… 6 6/16/2016 Reptilian Brain Reptilian Brain • Part of the subconscious mind • Survival • Fight or flight • Traits – Aggression – Rigidity – Fear Recognizing Your Own Limits • • • • • Realize the potential for violence Stay ahead of their curve Rational thought is shutting down “Low and Slow” No shouting matches 7 6/16/2016 Analyze Own Environment • Examine your own practice – What are your de-stressors? – De-escalation 101 – attitude, tone of voice – Personal triggers • Be aware of potential triggers – NPO – Received bad news – Anxious patient 8 6/16/2016 Conclusions • Beer is not a clear liquid and water is not a snack! • Sometimes the easiest solution is to offer the agitated person food & drink. • British have been doing this for years … “a cup of tea and a lie down.” • Coffee = Trust … NPR Asking the Question ?? Photograph by DeWitt Jones 9 6/16/2016 Objectives • At the conclusion of this presentation, the learner will be able to: – Analyze their own environment – Recognize the limits of their own capabilities – Describe the reptilian brain as it relates to violence – Integrate principles of de-escalation concepts into clinical settings QUESTIONS? References • • • • • • Agitated Patient in the Emergency Department; Foundation for Education and Research in Neurological Emergencies http://www.ferne.org/Lectures/agitated_patient_ED_bbunney_saem050 3.htm Fulde, G., & Preisz, P. (2011). Managing aggressive and violent patients. Australian Prescriber(34) 115-118. Doi: 10.18773/austprescr.2011.061 Richmond, JS, Berlin, JS, Fishkind, AB, Holloman, GH, Zeller, SL, Wilson MP, Rifei, MA, and Ng, AT. (2012). Verbal De-escalation of the Agitated Patient: Consensus statement of the American Association for Emergency Psychiatry Project BETA De-escalation Workgroup. Western Journal of Emergency Medicine 13(1). Doi: 10.5811/westjem.2011.9.6864 The Reptilian-Lizard Brain: The emotional alarm center for the brain. http://www.myshrink.com/counseling-theory.php?t_id=86 Violence and Mental Illness: Innovations in Clinical Neuroscience http://innovationscns.com/violence-and-mental-illness/ The Sensory Room: An Alternative to Seclusion and Restraint. http://www.medscape.com/viewarticle/753955 10
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