R/SW/BFS/15.2 Jul/NF RELIEF SUPPORT WORKERS – BURY FLOATING SUPPORT TO WORK AS AND WHEN REQUIRED ORGANISATIONAL STRUCTURE: Support Workers will be accountable to the Manager. MAIN PURPOSE OF JOB: (a) Under the direction of the Projects Manager, the Support Worker will facilitate the reintegration of the tenant in the community, to participate in programmes which encourage improvement in everyday living skills of individual tenants and to provide practical assistance to tenants in everyday living matters. (b) To respond to the immediate needs of tenants; when the Senior staff are unavailable, this will necessitate liaison with Praxis Care Senior Management. SPECIFIC RESPONSIBILITIES: Praxis Care Support Workers are expected, in support of a philosophy of treatment which includes dignity and respect for all persons and ensuring confidentiality:Tenants (i) To act as part of a team in the preparation, implementation and ongoing review of programmes of activities based on each tenants' individual needs. (ii) To assist with the preparation of accommodation prior to the tenant moving in. To participate in tasks designed to enable tenants toward their goals for independent living. This will include assisting and supporting tenants in carrying out daily tasks such as cleaning, cooking and laundry. (iii) To contribute to review panel meetings. (iv) To be involved in preparing and serving meals as required. (v) To ensure tenants' opinions and suggestions are listened to and their personal problems dealt with in a sensitive manner. (vi) To encourage the independence of and respect the privacy and R/SW/BFS/15.2 Jul/NF dignity of tenants at all times. (vii) To ensure tenants' medication is held / stored and administered in accordance with Praxis Care’s Medication Policy. (viii) To monitor tenants ongoing dealings with social services and statutory bodies and assist where necessary. (ix) To give emergency help and assistance of a neighbourly kind in the case of illness or accident until appropriate help (eg Doctor) can be obtained. (x) To act in a friendly and sympathetic manner toward the tenants' relatives whilst ensuring confidentiality for the tenant. (xi) To facilitate friendly relationships with neighbours in the vicinity of the Praxis accommodation, as appropriate. (xii) To be aware of who to contact in an emergency situation. (xiii) To respond to the immediate needs of the tenants, in the absence of Senior staff. (xiv) Support Service Users in carrying out personal care (xv) It may be, on rare occasions, that an employee is faced with a potential risk situation. The Organisation will ensure that appropriate training in calming and diffusing and break-away techniques will be given to help alleviate any personal risk. This training should be given within the first six months of employment. Administration (i) To keep daily records of work carried out and submit to the Senior Staff. (ii) To write up weekly assessments of individual tenants' progress. (iii) To report any changes in or concerns about individual tenants to the Senior Staff. (iv) To facilitate good communication. (v) To have an awareness of Praxis Care Policy. R/SW/BFS/15.2 Jul/NF Meetings and Training (i) To attend a regular staff meeting with the Projects Manager and Support Worker team to review and plan work. (ii) To attend monthly individual supervision meetings with the Senior Staff. (ii) To participate in in-service training. Accommodation / Health and Safety (i) To be aware of and act in accordance with Praxis Care’s Health and Safety Policy. (iii) To conduct all activities in a manner which is safe to yourself and others. (iv) To have an awareness of registration and inspection unit standards (iv) To report the need for repairs or maintenance in accommodation. (v) To participate in the cleaning rota for all common areas and staff flats and to ensure agreed standards are maintained. (vi) Have an awareness of good food hygiene practices. (vii) Carry out moving and handling techniques as per training. Volunteering/Fundraising (I) Praxis Care is a charitable organisation that is supported in its work by volunteers/fundraisers throughout the community. There is an expectation that employees will volunteer for at least one event per year, in their own time to assist our service users or fundraising department. General (i) To carry out other duties as directed by the Projects Manager. (ii) To take part in fundraising events organised by the Praxis Care Appeals Officer. This job description is not definitive or restrictive and will be subject to periodic review in the light of developments. R/SW/BFS/15.2 Jul/NF It should be noted that the duties, designation and location of the post may be subject to changes to meet future needs of the Organisation. R/SW/BFS/15.2 Jul/NF CONDITIONS OF SERVICE 1. Location The post holder will initially be required to work in Bury Floating Support. Responsibility is on the employee to ensure that when using your car in the course of employment, that proper business insurance cover is acquired, and that your car is maintained in a roadworthy condition. A mileage allowance will be payable by the Organisation towards expenses. 2 Salary Relief Salary is £7.54 per hour. 3 Hours of Work Relief staff will work on an as and when required basis, and the hours of work will be determined by the needs of the schemes. Relief staff will cover annual leave, sick leave etc. Unsocial hours may be involved. 4 Annual Leave Relief staff will receive one hour’s basic salary for every twelve hours worked. This constitutes annual leave entitlement. 5 Probationary Period/Notice Required Your appointment will be subject to a probationary period, normally 26 weeks during which time your performance and attendance will be monitored and you will be required to fully meet the requirements of the job. The postholder will be required to give two months’ written notice to terminate employment. 6 Smoking Policy The Organisation is concerned about tobacco smoking and as a consequence a No Smoking Policy is in operation for staff during working hours. 7 Alcohol Policy There is a No Alcohol Policy. Staff should not consume alcohol before coming to work or whilst at work. This includes meal breaks. 8 Equal Opportunities Policy R/SW/BFS/15.2 Jul/NF It is the responsibility of all staff members to ensure a harmonious working environment in which the dignity of all employees and service users is respected. 9 Trade Union The post holder will be encouraged to join the recognised Trade Union. 10 Pension A stakeholder pension is available for relief staff. 11 Appearance It is a condition of employment that you are presented for work in a neat, tidy and appropriate manner. 12 Confidentiality Information gained about staff, Service Users, service users in the course of employment must be regarded as confidential. This is applicable both during and after employment.
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