Express Cheque Deposit Quick Steps Set Up & Installation Access Corporate Capture Install & Test Scanner Business Banking Support will contact you with your User ID(s) and password(s) 1. Sign in to Business Online Banking or Small Business Online Banking 2. Click Deposit Cheques in the left hand menu 3. Click the link to be directed to the Secure Site 4. Log in and verify you are in the Production Environment 5. Click the link to install the scanner driver 6. Follow the prompts to complete installation Detailed steps found in the Express Cheque Deposit Guide – Installing and Testing the Scanner Driver Ensure all cheques are not stale or post dated Ensure all cheques are payable to the business name registered under the application Ensure cheques are items that can be deposited using Express Deposit (i.e. no travelers cheques, CSBs) Ensure all the front of all cheques are signed and any changes are initialled Repair damaged items (with clear tape) and remove staples and/or paperclips Suggested max of 100 items per deposit Separate cheques by currency Separate cheques by size Write the account number the cheque is to be deposited to on the back of each cheque or use a deposit stamp Prepare a tape listing of the deposit items A virtual deposit slip will be created– no need for a paper deposit slip 1. Sign in to Business Online Banking or Small Business Online Banking 2. Click Deposit Cheques in the left hand menu 3. Click the link to be directed to the Secure Site 4. Log in and verify you are in the Production Environment 1. Click the Create New Deposit icon 2. Select your location 3. Select the account for deposit Accounts are listed in priority order based on your Express Deposit Application & Agreement Make sure you select the proper currency 4. Enter Information in Deposit Fields (optional) 5. Enter total amount of the deposit in the Declared Amount field 6. Place prepared cheques in scanner feed 7. Click Start Capture. Cheques will immediately start queuing through the scanner In order to complete the deposit it must be 100% error free. Review all errors and make the correction depending on the type of error Preparing Deposits Prepare Cheques for a Deposit Prepare a Deposit Completing Deposits Log In Create a Deposit Completing Deposits Balance a Deposit Express Cheque Deposit Quick Steps Completing Deposits Balance a Deposit Complete a Deposit If the image quality is bad, the cheque must be rescanned If the deposit is out of balance, there may be a piggyback error (two cheques feeding through the scanner together) and both cheques will have to be rescanned Once the deposit is in balance the Balancing difference will be 0.00 in green and the Complete button will change from red to green If deposit is made by a Capture User: 1. Click the Complete button 2. Inform the Supervisor User there is a pending deposit ready to be reviewed 3. Supervisor User logs in to the Secure Site and searches for the deposit 4. Supervisor User reviews the deposit to ensure it is error free 5. Supervisor User clicks the Transmit button. This transmits the deposit to Central 1 and deposits the money in to your account. 6. Print a deposit slip and/or a Deposit Items Detail Report and secure to your cheque bundle If deposit is made by a Capture/Supervisor User: 1. Click the Complete button 2. The deposit will immediately transmit to Central 1 and the money will be deposited to your account 3. Print a deposit slip and/or a Deposit Items Detail Report and secure to your cheque bundle Important: Once Complete is clicked, the deposit cannot be recalled After Deposit Completion Storing Physical Cheques Scanner Cleaning & Maintenance Store cheques for a minimum of 90 days in a secure location Cheques must be destroyed within 120 days Ensure you regularly clean and maintain your scanner in order to avoid image scan errors For Assistance on: Scanner Issues Contact your hardware vendor (i.e. Canon, Digital Check) OR If you purchased an Extra Maintenance Program through Paystation, contact Paystation at 1-844-883-3100 User Set Up/Privilege Changes Contact your Relationship Manager/Small Business Advisor Using the Express Cheque Deposit Secure Site Refer to the User Guides for detailed instructions and Troubleshooting Tips Escalate questions to Business Banking Support at: 1-866-592-2226 Option 3 or [email protected]
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