2 0 1 1 H FA I N S T I T U T E JW Marriott Hotel Washington, DC O p e n t o H FA s , A ff i l i at e s , Housing Credit HOME January 9-11 January 11-13 MRBs and Federal Mortgage Insurance January 12-14 and the Public! Section 8 January 12-14 State HFAs and their partners continue to use their core programs to support the housing and economic recovery and address their states’ affordable housing needs. Find out what’s ahead for these programs in 2011. G e t i t a l l at t h e HOusing credit S un d a y , J anua r y 9 M o n d a y , J anua r y 1 0 7:30 a.m. – 5:30 p.m. All sessions open to Housing Credit Allocating Agencies only. Registration & Information 11:00 a.m. – 5:00 p.m. 7:30 a.m. – 8:40 a.m. Registration & Information Continental Breakfast 1:00 p.m. – 1:45 p.m. The National Review Join NCSHA to assess the 2011 policy landscape, including the status of legislative proposals to extend the Housing Credit Exchange Program and NCSHA’s other legislative and regulatory priorities, the latest Treasury and HUD guidance, federal agency appropriations, and other hot topics. 2:00 p.m. – 5:00 p.m. Concurrent Communit y Meet-Ups Housing Credit Development Allocating agency development staff discuss the latest federal program guidance, 2011 QAP and allocation trends, securing equity investment for current allocations, reaching extremely low-income families, and state Credit portfolio analysis. Housing Credit Compliance Allocating agency monitoring staff delve deep into the latest federal program guidance, new state monitoring policies, IRS compliance coordination, implementation of new income limits, and HUD’s tenant data collection. Housing Credit Essentials is available online at www.ncsha.org. Contact Cara Foran at [email protected] for details. J 8:45 a.m. – 10:15 a.m. IRS Policy Briefing (Open to Housing Credit Allocating Agencies only) Senior IRS representatives convene with allocating agency staff to probe forthcoming program guidance, IRS form revisions, state Credit ceiling issues, IRS compliance activity, and federal streamlining efforts. 10:30 a.m. – 12:00 p.m. 2011 Housing Credit Industry Outlook (Public conference begins–sessions open to all attendees) Join industry leaders for sage perspectives on election results, housing market recovery prospects, the forecast for 2011 equity investment, NCSHA’s updated recommended practices, and prospects for legislative changes. 12:00 p.m. – 1:15 p.m. Lunch 1:15 p.m. – 2:30 p.m. C o n c u r r e n t SESSIONS State Development Policy Forum State agency allocation officials spotlight innovative new Housing Credit policies. Explore 2011 allocation plan strategies, scoring priorities, and forward-thinking program objectives. Compliance Hot Topics Join federal officials and industry experts to discuss new income limits, tenant data collection, fair housing, and other pressing compliance matters. H oin state Housing Credit allocating agency officials, federal program regulators, and leading industry experts to discuss the outlook for the Housing Credit in 2011. Explore Housing Credit legislative and regulatory prospects, equity market revival signs, new state agency and industry recommended practices, and ways to solve vexing program challenges. 1 • Federal agency, industry, and allocator perspectives on the future of the Housing Credit program • The latest on FHA, RD, MRBs, and the New Issue Bond and Temporary Credit and Liquidity Programs • HUD’s revised Section 8 Annual Contributions Contract (ACC), the Performance-Based Contract Administration (PBCA) rebidding process, and new policies and guidance for PBCAs • Expert training on administering the HOME program, including analysis of HUD’s latest HOME guidance • Face- to-face time with Administration officials from HUD, USDA, Treasury, and IRS H FA I n s t i t u t e! 2:45 p.m. – 4:00 p.m. C o n c u r r e n t S E S S I ON S Rescuing Troubled Properties Brainstorm solutions to challenging issues facing the Housing Credit portfolio, including reduced margins between Housing Credit and market rents, stressed operating budgets and reserves, mounting capital needs, and property disposition options. Tackling Compliance Complexities Discuss today’s challenges in Housing Credit monitoring, including handling multiple income limits for certain areas, site visit safety, monitoring for multiple subsidies, ARRA compliance challenges, and multiple building elections. 4:15 p.m. – 5:30 p.m. C o n c u r r e n t S E S S I ON S Capitalizing on Equity Market Optimism National investment experts assess the 2011 Housing Credit equity market, including new investor motivations, the impact of the possible Credit Exchange extension, legislative proposals to invigorate Credit investment, new syndicator structuring techniques, potential CRA reform, and investor underwriting requirements. Noncompliance Correction Strategies Explore IRS, state agency, owner, and management perspectives on identifying Housing Credit noncompliance, implementing effective correction techniques, and enhancing communication among affected parties. 5:30 p.m. – 6:30 p.m. Credit Happy Hour Co m i n g J u n e 1 3 - 1 6 NCSHA’s 2011 Housing Credit Conference & Marketplace Atlanta Marriott Marquis T ues d a y , J anua r y 1 1 8:30 a.m. – 5:15 p.m. Registration & Information 7:30 a.m. – 8:25 a.m. Continental Breakfast 8:30 a.m. – 9:45 a.m. C o n c u r r e n t S E S S I ON S Housing Credit Market Analysis in Uncertain Times As economic volatility and uncertainty continues, some housing markets are faring better than others. Hear how market analysts, investors, and state agencies evaluate the existing housing inventory, the development pipeline, market rent levels, employment trends, and local area projections to assess the viability of proposed Housing Credit deals. State Compliance Policy Forum State agency monitoring officials describe recent changes in Housing Credit compliance policies. Survey 2011 compliance strategies, asset management procedures, new monitoring challenges, and fresh ideas for approaching the critical role of Housing Credit program monitoring. 10:00 a.m. – 11:15 a.m. C o n c u r r e n t S E S S I ON S Development and Tax Roundup Nationally renowned tax advisors discuss current Housing Credit development complexities, including new strategies for deal structuring, attracting investors, underwriting, preservation, and property disposition. Compliance and Management Exchange Share best practices and discuss emerging compliance and property management challenges with a panel of industry compliance professionals. 11:30 a.m. – 12:30 p.m. Joint Session: Charting the Course for the Housing Credit As the Housing Credit approaches its 25th anniversary, state agencies continue to explore new ways to maximize the program’s effectiveness. Learn what the federal agency streamlining efforts, additional GAO assessments, state portfolio analysis, and other policy initiatives suggest about the future direction of the program. Visit ncsha.org for information B e c o m e a S p o n s o r No w ! 2 H FA I N S T I T U T E 2 0 1 1 HOME T ues d a y , J anua r y 1 1 Don’t miss this opportunity to discuss HOME program specifics with HUD officials and fellow HOME administrators. Work with expert trainers to better understand production, compliance, monitoring, and asset management. Take a strategic look at the best uses for the HOME program. 8:30 a.m. – 5:15 p.m. Registration & Information 1:00 p.m. – 3:30 p.m. C o n c u r r e n t SESSIONS HOME Essentials, Part 1 Expert trainer Monte Franke guides you through the HOME program’s essential components. Study the ins and outs of eligible activities, affordability and income requirements, program administration, and compliance. Using Low Income Housing Tax Credits with HOME, Part 1 Expert trainers guide you through combining HOME funds and Housing Credits. Review areas of overlap, such as rent, tenant income, and unit mix requirements; and important program differences; explore the impact of HOME funds on a development’s Housing Credit rate and eligible basis; and discuss using HOME as gap financing. 3:45 p.m. – 5:30 p.m. C o n c u r r e n t SESSIONS HOME Essentials, Part 2 See description under Part 1. Using Low Income Housing Tax Credits with HOME, Part 2 See description under Part 1. 5:30 p.m. – 6:30 p.m. HOME Happy Hour W e d nes d a y , J anua r y 1 2 7:30 a.m. – 5:30 p.m. Registration & Information 7:30 a.m. – 8:40 a.m. Continental Breakfast 8:45 a.m. – 10:30 a.m. 3 12:30 p.m. – 1:45 p.m. Lunch 1:45 p.m. – 3:30 p.m. C o n c u r r e n t SESSIONS Using HOME Money Does your HOME program plan suit your state’s changing environment? Analyze your approach to using HOME funds. Consider how HOME’s eligible activities and targeting requirements enable it to meet particular needs and complement other state and local programs. Rental Housing Compliance Dive into the details of compliance requirements for HOME rental properties. Participate in an in-depth training session covering inspections, rents, income documentation, sales during the affordability period, and how to address troubled rental projects. 3:45 p.m. – 5:15 p.m. C o n c u r r e n t SESSIONS Cross-Cutting Regulations Walk through HOME’s “other” requirements with expert trainers. Sharpen your knowledge of fair housing, Section 3, equal opportunity, Davis-Bacon, and environmental review requirements. Coordinating HOME with Other Federal Housing Programs Strategize on using HOME in the broader context of other affordable housing and community development programs. Representatives from multiple HUD offices discuss other federal housing programs and how HOME can complement them. Find out about HUD’s efforts to align federal rental housing program requirements and regulations. T hu r s d a y , J anua r y 1 3 7:00 a.m. – 5:30 p.m. Registration & Information 7:00 a.m. – 8:25 a.m. Continental Breakfast 8:30 a.m. – 9:45 a.m. C o n c u r r e n t SESSIONS Asset Management Learn how to improve the long-term value of your HOME developments through strong asset management. Evaluate property management options, portfolio management, and troubled property intervention strategies. Hear how to ensure developments continue to meet HOME requirements in the future. Joint Session: Breaking News from HUD HUD HOME officials brief you on the latest HOME news. Where is the HOME program headed after its first two decades? Get updates on program guidance, regulations, and the funding outlook. Find out about the prospects for the Housing Trust Fund and how it will impact HOME. A Sustainable HOME Go beyond energy-efficiency and explore other ways to make your HOME units more sustainable. Focus on key elements of a sustainable approach to neighborhood revitalization and how HOME can be a part of those efforts. 10:45 a.m. – 11:30 a.m. 10:00 a.m. – 11:30 a.m. C o n c u r r e n t MEET - UPS Concurrent HUD Clinics Back by popular demand, these informal clinics are your opportunity to speak directly with HUD officials. Four concurrent clinics will cover hot HOME topics, environmental reviews, the Housing Trust Fund, and the Integrated Disbursement Information System (IDIS). (Open to state HOME administrators only) Homeownership Community Find out how fellow states and PJs are using HOME in the current environment. Discuss issues including down payment assistance, counseling, and rehabilitation. 11:45 a.m. – 12:30 p.m. Rental Community Exchange ideas on rental development, monitoring, compliance, underwriting, and asset management. Discuss ways to increase efficiency in developing rental housing with HOME. Concurrent HUD Clinics Continue your conversations with HUD in four clinics covering hot HOME topics, fair housing, Section 3, and the Neighborhood Stabilization Program (NSP). MRB s and Federal Mortgage Insurance W e d nes d a y , J anua r y 1 2 Discuss upcoming regulatory and legislative initiatives with senior officials from HUD, Treasury, USDA, IRS, SEC, and CFTC. Discover how HFAs are utilizing federal resources to issue bonds and access liquidity in today’s market. Get an update on federal programs such as NIBP, the Hardest Hit Fund program, and the Emergency Homeowner Loan Program. 1:15 p.m. – 2:30 p.m. Joint Session: Dialogue with FHA, Ginnie Mae, and USDA Management Senior program officials talk about the FHA, Ginnie Mae, and RD initiatives. Hear about Ginnie Mae’s collaborative efforts with HFAs. Find out about the state of the FHA Insurance Fund and rural housing loan programs. 2:45 p.m. – 4:00 p.m. C o n c u r r e n t SESSIONS 7:30 a.m.–5:30 p.m. Registration & Information 2:00 p.m. – 3:15 p.m. C o n c u r r e n t SESSIONS Using NIBP and TCLP Get a status report from Administration officials on NIBP and TCLP. Senior HFA staff discuss the impact of new program rules and reporting requirements. Mortgage Revenue Bond Essentials, Part 1 Dig into the details of the MRB and Mortgage Credit Certificate (MCC) programs, including income and property eligibility requirements, bond issuance and structuring, compliance monitoring, and trustee and rating agency roles. Discover how states are utilizing federal resources to issue bonds and access liquidity in today’s market. Implementing the Hardest Hit Fund and Emergency Homeowner Loan Programs As HFAs and their partners hustle to implement new federal foreclosure prevention programs, HUD and Treasury leaders give an update on the programs’ progress to date. Servicing Essentials Cover servicing basics, including loan processing, portfolio management, foreclosure prevention, and loss mitigation. Explore new strategies for servicing delinquent loans and how to incorporate best practices and technologies for managing risk. Loss Mitigation and Servicing Q&A Get your servicing questions answered in this open forum with senior FHA leaders and industry experts. Share your experiences working with FHA’s loss mitigation tools, including the FHA Home Affordable Modification Program (HAMP) and HOPE for Homeowners. 3:30 p.m. – 5:30 p.m. C o n c u r r e n t SESSIONS Financial Reform and Regulatory Update Examine the Dodd-Frank Wall Street Reform and Consumer Protection Act’s impact on HFAs. Learn about new risk retention requirements, derivatives regulation, and mortgage product standards. Hear federal regulators discuss rule-writing plans and compliance deadlines. Find out how HFAs are managing new disclosure and reporting requirements. Legal Essentials for Homeownership Find out what you need to know about HOEPA, the SAFE Act, RESPA, and new Truth in Lending regulations. Hear how new mortgage product standards under the Dodd – Frank Wall Street Reform and Consumer Protection Act could impact HFAs. Mortgage Revenue Bond Essentials, Part 2 See description under Part 1. T hu r s d a y , J anua r y 1 3 4:15 p.m. – 5:30 p.m. C o n c u r r e n t SESSIONS 5:30 p.m. – 6:30 p.m. MRB & Section 8 Happy Hour F r i d a y , J anua r y 1 4 7:00 a.m. – 5:30 p.m. 8:30 a.m. – 11:00 a.m. Registration & Information Registration & Information 7:00 a.m. – 8:25 a.m. 7:00 a.m. – 8:25 a.m. Continental Breakfast Continental Breakfast 8:30 a.m. – 10:15 a.m. 8:30 a.m. – 10:00 a.m. Joint Session: Industry and Washington Outlook Experts discuss the future of housing finance reform, FHA, Ginnie Mae, and housing market trends. Get NCSHA’s perspective on the outlook for homeownership-related affordable housing legislation in the new post-election Congress. Joint Session: Bond Market Outlook Industry experts discuss the outlook for the Housing Bond market, the impact of NIBP, and bond structuring alternatives. Review recent HFA bond issues. Consider alternatives to NIBP and TCLP for attracting investors and finding liquidity. 10:30 a.m. – 12:00 p.m. 10:15 a.m. – 12:00 p.m. C o n c u r r e n t MEET - UPS Joint Session: IRS and Treasury Perspectives What is the legislative and regulatory outlook for MRBs in 2011? Get an up-to-the-minute update from Administration officials about regulatory guidance, bond compliance initiatives, and enforcement efforts that could impact MRBs. (Open to HFAs only.) Loan Servicing Community An informal and frank conversation about loss mitigation, HAMP, foreclosure prevention programs, and complying with FHA and other servicing requirements. 12:00 p.m. – 1:15 p.m. Single-Family Development Community An informal and frank conversation about current lending challenges, accessing down payment resources, underwriting approaches, complying with various federal requirements, and expanding loan production. Lunch 4 Sec tion 8 H FA I N S T I T U T E 2 0 1 1 In early 2011, HUD will hold its much-anticipated rebidding process for PBCAs. Get up-to-the-minute information from HUD on selection criteria and the revised ACC. Hear from senior HUD officials and industry professionals on policy and guidance changes that will impact your daily work as a PBCA. W e d nes d a y , J anua r y 1 2 Understand how program changes will affect the MOR. Ross provides resources that have become an integral part of the management process, sample checklists, and an explanation of some of the Secure Systems Reports used to monitor compliance. 3:15 p.m. – 5:30 p.m. PBCA Update, Part 2 See description under Part 1 7:30 a.m. – 5:30 p.m. 5:30 p.m. – 6:30 p.m. Registration & Information MRB and Section 8 Happy Hour 3:00 p.m. – 4:15 p.m. HUD’s Section 8 Contract Renewal Guide and MOR Changes Senior HUD officials discuss how changes in HUD’s policies related to contract renewals and Management and Occupancy Reviews (MORs) will impact your daily work as a PBCA. Learn about new regulations related to contract renewal Option Four and budget-based rent increases. Explore policy implications of HUD’s new Chapter 4350.1. 4:30 p.m. – 5:30 p.m. Coping with EIV HUD provides the latest on its Enterprise Income Verification (EIV) system, including what is expected from PBCAs. Explore sticky issues, such as handling repayment agreements, transmitting corrections to HUD 50059s, and withdrawing assistance. F r i d a y , J anua r y 1 4 8:30 a.m. – 11:00 a.m. Registration & Information 7:00 a.m. – 8:25 a.m. Continental Breakfast 8:00 a.m. – 9:00 a.m. (Open to HFAs only.) Contract Administration Community Meet-Up An informal and frank conversation among state HFAs about HUD’s rebidding process, the revised ACC, preparing for transition, and other contract administration issues. 9:00 a.m. – 10:00 a.m. T hu r s d a y , J anua r y 1 3 7:00 a.m.–5:30 p.m. Registration & Information 7:00 a.m. – 8:25 a.m. Continental Breakfast 8:00 a.m. – 9:00 a.m. Contract Administration Forum Join this informal conversation about the policy changes and programmatic challenges facing all contract administrators. 9:15 a.m. – 11:00 a.m. HUD Update on ACC Revisions and Invitation for Submissions Senior HUD officials review the revised ACC, the Invitation for Submissions for PBCAs, and the timeline for assigning new contracts to PHAs and report on other PBCA-related news. 11:15 a.m. – 12:00 p.m. The Changing World of TRACS HUD provides an update on TRACS and the integrated Multifamily Access eXchange (iMAX) and explains contract administrators’ responsibilities. Auto OCAFs: Moving Beyond the Pilot HUD officials share lessons learned from the automatic Operating Cost Adjustment Factor (OCAF) pilot. Learn about HUD’s plans to expand the program. Understand the implications of using auto OCAFs for rent adjustments. 10:15 a.m. – 11:00 a.m. Utility Allowances HUD officials discuss HUD’s utility allowance (UA) policy, including the responsibilities of contract administrators to review UA adjustment requests. Compare experiences and approaches with other contract administrators. Discuss how variable energy costs are impacting Section 8 properties. 11:00 a.m. – 12:00 p.m. Aligning Federal Rental Programs Learn about the Administration’s efforts to align federal rental programs across HUD, USDA, and Treasury. Discuss how administrative changes may reduce cost and complexity within rental subsidy programs and in policies related to physical inspections, reporting, compliance reviews, and subsidy layering reviews. 12:00 p.m. – 1:15 p.m. Lunch 1:15 p.m. – 3:00 p.m. 5 PBCA Update with Mary Ross Back by popular demand, Mary Ross discusses recent changes to HUD regulatory requirements in the Section 8 PBCA program. Learn about changes driven by the Rent Refinement Final Rule (changes to Social Security Number requirements and implementation of EIV), form changes, Handbook changes and clarifications, and new HUD Notices. Sponsor the HFA Institute’s WiFi Lounge Contact Matt Cunningham for more information: 202-624-7710 [email protected] General Information Registration Registration must be confirmed by check, credit card, or purchase order. Registration and payment may be completed online. Make checks payable to NCSHA. Each registrant must pay in full prior to the conference. Only those who have paid in full will be admitted to conference activities, including educational sessions and special events. Early registration fees apply only when payment is postmarked by December 13. NCSHA members may not register as guests. Hotel Accommodations Conference headquarters is the JW Marriott Hotel Pennsylvania Avenue, conveniently located at 1331 Pennsylvania Avenue, NW, Washington, DC. NCSHA has secured a block of rooms for conference attendees at the special discount rate of $235 for a single or a double. Make reservations well before the cutoff date of December 13 to ensure availability. Call the Marriott at 800-266-9432 and identify yourself as an NCSHA attendee to receive the conference discount, or visit www.ncsha.org to make online reservations. All reservations must be accompanied by a first night room deposit or guaranteed with a major credit card. Deposits are fully refundable if cancellation is made prior to 6:00 p.m. ET on the day of your arrival. Ground Transportation Depending on arrival time, travel time to the JW Marriott is about 15 minutes from Ronald Reagan Washington National Airport (DCA), 40 minutes from Dulles International Airport (IAD), and 50 minutes from Baltimore/Washington International Airport (BWI). Approximate taxi service costs are: from Reagan, $20; from Dulles, $60; and from BWI, $90. The Super Shuttle is available by calling 800-258-3826 and making an advance reservation. Train service to Washington from BWI is available weekdays via MARC and every day via Amtrak. The hotel is also accessible by Metro from Reagan via the Blue Line. Metro Center metro station is located two blocks from the hotel (approximately a three-minute walk). R e g i s t r at i o n F o r m Housing Credit by 12/13 HFA q $455 Affiliates q $525 Nonmembers q $585 Guest* q $85 after 12/13 q $515 q $580 q $640 q $85 by 12/13 after 12/13 HFA q $455 q $515 Affiliates q $525 q $580 Nonmembers q $585 q $640 Guest* q $85 q $85 MRBs and Federal Mortgage Insurance Section 8 Performance–Based Contract Administration by 12/13 HFA q $455 Affiliates q $525 Nonmembers q $585 Guest* q $85 after 12/13 q $515 q $580 q $640 q $85 by 12/13 after 12/13 HFA q $455 q $515 Affiliates q $525 q $580 Nonmembers q $585 q $640 Guest* q $85 q $85 *Guest fee includes the module reception only. All guests, including children of attendees, must have a spouse/guest badge to be admitted. An NCSHA member may not register as a spouse/guest. Subtotal $________________________ One $50 Discount $________________ Recommended Attire Business casual attire is appropriate for all conference sessions. In January, Washington, DC’s temperatures typically range from the low 40s during the day to the high 20s at night. Hotel temperatures may vary, so a sweater is recommended. Special Needs If you have special needs under the Americans with Disabilities Act, please explain those needs in the space provided on the registration form. In addition, please provide information on special dietary requirements. Attendee List Attendees who register after January 3 may not appear on the conference attendee list. Conference Admission Your name badge must be worn at all times. The badge is your ticket to all conference sessions, meals, and receptions. Speaker Registration Policy NCSHA requires that all speakers and discussion leaders register and pay for the conference. Attendance Policy Open to the public. Special Discount Individuals who register for two or more modules receive a single $50 discount. Name ____________________________________________________ Nickname for Badge _________________________________________ HOME Cancellation Policy Cancellations must be received in writing. Confirmation of faxed cancellations may be required. No refunds will be given for cancellations received after December 22 or for registrants who fail to attend the conference. “No shows” will be billed the full registration fee. A $75 administrative fee will be deducted from all approved refunds. (Applies only to individual registering for two or more modules) Title ______________________________________________________ Organization _______________________________________________ Address ___________________________________________________ City __________________________ State _________ Zip __________ Phone __________________________ Fax ______________________ Email _____________________________________________________ Name of Guest _____________________________________________ Emergency Contact _________________________________________ Are you a speaker or discussion leader? q Yes q No Special Needs or Dietary Requirements qYes (please explain) q No __________________________________________________________ PRESORTED FIRST CLASS U.S. POSTAGE PAID CAPITOL HEIGHTS, MD PERMIT #4168 National Council of State Housing Agencies 444 North Capitol Street, NW, Suite 438 Washington, DC 20001 N C S H A’ S 2 0 1 1 H FA I N S T I T U T E JW Marriott Hotel, Washington DC | Reservations: 800-266-9432 Hotel Discount Rate: $235 (Single or Double) Hotel Cutoff Date: Monday, December 13 1331 Pennsylvania Avenue, NW | Washington, DC 20004 Only registered attendees may hold rooms at the conference hotel. Early Registration Deadline: Monday, December 13 NCSHA is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, Tennessee 37219–2417. Phone: 615–880–4200. Website: www.nasba.org. NCSHA’s HFA Institute features a comprehensive series of sessions for both new professionals and seasoned practitioners. No advanced preparation is required for the conference; however a basic knowledge of state housing finance agencies and their programs is necessary due to the intermediate program level. You can earn approximately 14 to 16 credits per module if you attend all sessions. (The number varies based on the module(s) attended.) For more information regarding administrative policies, such as complaints or refunds, please contact NCSHA at 202–624–7710. To receive CPE certification, complete the CPE evaluation form available at the NCSHA registration desk. Continuing Legal Education Credit Those seeking CLE credit must apply directly to their state bar association. For more information, visit the NCSHA registration desk. Certificate of Completion To receive a certificate of completion attendees of the HFA Institute are required to fill out an evaluation, providing feedback to help NCSHA measure the effectiveness of the current program and shape future curricula. Evaluation surveys will be emailed to all attendees following the conference. Certificates of completion will be mailed to eligible attendees after the conference.
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