Sandy: expected event, unexpected consequences Superstorm Sandy shows how the influence of uncertainty can create incalculable consequences Kevin H Kelley Ironshore M eteorologists, scientists and weather experts warned of the magnitude of what was first considered to make landfall as a category one hurricane in the days leading up to the arrival of hurricane Sandy. While businesses and area residents along the eastern coastline, in Manhattan and on Long Island braced for an unprecedented weather event, the insurance industry was assessing its aggregate risk exposure. The industry’s long-standing approach to event risk management focuses on data aggregation, portfolio exposure assessment, post-event claims analysis and future loss mitigation. Management of weather event risk using modelling tools and analytics can be most beneficial. Modelling platforms enable insurance companies to aggregate exposure, assess measured loss and determine bottom line impact in a worst case scenario. Eventual outcomes of catastrophic weather events, however, are ultimately determined by the uniqueness or specific “DNA” of the named storm. Sandy presented its own set of challenges, resulting in unexpected industry consequences. The most surprising industry dynamic in the post-Sandy environment was the absence of market dislocation. Two unknown factors that test theindustry’sapproachtoriskmanagement are human behaviour and increasing uncertainty. Sandy triggered both, neither of which could have been quantified, modelled or interpreted at the outset. Almost immediately, the insurance industry found itself in a quagmire as controversy erupted as to whether Sandy was a “wind” event or a “flood” event. Political influencers weighed in to protect their constituents, while the Federal Emergency Management Agency was struggling with accommodating the severity of loss to individual property owners and displaced families in communities reaching from the New Jersey coastline to the Long Island Sound. Outdated building codes for commercial buildings in Lower Manhattan allowed for underground electrical infrastructure despite the area being a designated flood zone. Businesses and residential properties congregating the coastline, whether new or aged construction, were not built to withstand the impact of Sandy’s wrath. Public transportation was interrupted and a return to daily normality remained an uncertainty. New Jersey Transit, for example, relocated trains from one flood zone area to another yard, subsequently labelled a floodprone area following damage to inoperable passenger trains. Complications The New Jersey coastline presented geographic complications. Of the more than 15 million coastal homes in the world, one-third are located in the US. The vast majority of coastal homes are situated along the Eastern Seaboard and equipped to withstand historical experience of wind events. Concentration of high-value properties, which typically cannot be modelled effectively, creates heightened exposure for insurance companies as resultant losses can be underestimated. While wind risk models perform reasonably Waterfront homes damaged by storm surge from Sandy in Mantoloking, New Jersey well, characteristics of storms such as Sandy pose greater vulnerability in the outcomes of those models. Sandy, however, was a flood or “water-pushing” event, much like hurricane Karina, but aggravated by severe cold fronts and inopportune weather conditions, including a full moon at high tide. Storm surge, combined with the other event perils, caused severe property damage to homes and businesses along Sandy’s destructive path. Coastline communities were wiped out, with families still displaced almost two years after the event, and Lower Manhattan was virtually out of business for months. At the height of the storm, Battery Park surge level reached nearly 14 ft, surpassing the old record of 10 ft set in 1960. The New York Harbour’s surf measured record 32.5 ft waves, 6 ft higher than the 25 ft level recorded for hurricane Irene in 2011. The largest percentage of insured losses for commercial and residential properties resulted from water flooding triggered by the storm surge. While water generally creates more damage than wind, flooding tends to be a peril specific to the characteristic of the storm. Not surprisingly, storm surge models can be the weakest for data and loss analysis because of the variability of a storm’s DNA and surrounding weather conditions. Post-event supply of construction resources was insufficient to facilitate the demand for rebuilding efforts, which raised the costs of professional services and materials above pre-storm levels. The enormity and unpredictability of Sandy’s strength prompted widespread power outages throughout New Jersey, most of Manhattan and surrounding boroughs, Long Island and areas of Connecticut. Thousands of homes and businesses suffered without heat, electricity, and water for up to three weeks after the storm. More than 70% of claims filed with private insurance companies for insured losses were from homeowners. Prudent risk management requires attention to mitigation for prevention of future loss. In the months following the event, institutions and public entities produced numerous proposals, studies and reports as visionary solutions against another massive storm surge occurrence. Coastal flood models to calculate potential storm surge loss and precise flooding patterns continue evolving to chart new realities spotlighted by Sandy’s damage scenario. Ironically, risk-mitigation efforts regarding storm surge and flood controls stalled as the sense of urgency faded with time. No dislocation Lack of market dislocation contributed to the collective distraction from future loss mitigation. The insurance industry shouldered the insured losses from Sandy’s impact, which was the third-costliest hurricane in US history. Total insured losses exceeded $25bn, of which 75% was covered by private insurance companies. Access to excess market capacity reflects the resounding health of the industry as a whole following a depressed economic period. While some commercial policyholders that incurred significant losses did experience upward rate pressure at renewal, there was little industry wide post-event price adjustment. Superstorm Sandy was an event anomaly. The insurance industry’s approach to risk management of weather events was minimalised by available capacity for claims payment and waning interest in future loss mitigation against coastal exposure to mega-storm destruction. Superstorm Sandy is a testament to how the confluence of factors surrounding a severe weather event can be calculated and modelled with a certain degree of aggregate accuracy at the outset, yet the influence of uncertainty can create incalculable consequences. n Kevin H Kelley is chief executive of Ironshore
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