Campus Life Survey Fall 2012 d10 Welcome to the very first ever UNF Campus Life Survey! This is your opportunity to provide feedback on the quality of life at UNF. Your opinions and suggestions are valuable and we read and consider every single one of them! Please take a few minutes to complete this survey. This survey is being conducted for research purposes by the University of North Florida. We are contacting undergraduate students to measure their perceptions of their out of class experiences as a UNF student . The results are used by administrative offices to inform improvement efforts. Please take a few minutes to click the link below and answer the questions. The survey should take no longer than 10 minutes to complete. All of your responses will remain confidential. Only aggregated responses will be shared with UNF staff, and with external audiences. Your participation is voluntary, and you may terminate the survey at any time. You may also decline to answer any questions you do not wish to answer. There are no foreseeable risks to your participation in this survey, nor are there any direct benefits or compensation for participating. If you have questions about this survey, please contact Dr. Judith E. Miller, Executive Director of Assessment, University of North Florida (904) 620-2765. For questions regarding the rights of research subjects, contact Dr. Katherine Kasten, UNF Institutional Review Board, (904) 620-2498. You must be at least 18 years old in order to participate. If you are at least 18 years old, and are willing to continue with the survey, please click “continue.” Continue (Branching question) What is your class year? freshman sophomore junior senior If answer is “freshman”, branch to: UNF Reads! This year’s UNF Reads! book was Outcasts United, about a soccer team made up of refugees. It was assigned reading over the summer for incoming freshmen, and it was required reading in some courses. How much of the book did you read? None of it One chapter Two or three chapters More than three chapters How many times were the important ideas from Outcasts United discussed in any of your classes? Never Once or twice Three to five times Five to ten times More than ten times How many times have you talked about important ideas from Outcasts United with people (like family or friends) outside of class? Never Once or twice Three to five times Five to ten times 1 More than ten times How many times have you talked about important ideas from Outcasts United with a UNF faculty member, advisor, or staff member outside of class? Never Once or twice Three to five times Five to ten times More than ten times To what extent did reading a common book make you feel like a part of the University community? Not at all Slightly Moderately so Very much so I don’t know Did you participate in the following events related to the UNF Reads! book? Check all that apply: convocation speech by author Ask the Author event during Week of Welcome book signing by author discussion of book during Week of Welcome donation or fundraising drive to benefit refugees refugee panel discussion ACE UNF Reads! essay contest soccer tournament Student Leadership Summit Break Out Session What do you see as the value of the UNF Reads! experience? Check all that apply: It’s good to have a common intellectual experience It introduces students to college level reading It’s an interesting book it’s a way of getting discussion going during Week of Welcome I learned something from the book that I didn’t know I got an introduction to UNF’s engagement with the community I learned something from the book that I find relevant to my own life I learned something from the book that I find relevant to the world around me Getting involved in related events enhanced what I was learning from the book It helped me connect a global issue to my local community Other (text box) etc. As a result of reading Outcasts United, how has your definition of the term “refugee” changed? (text box) As a result of reading Outcasts United, how has your knowledge about the refugee experience, including refugee resettlement programs across the United States, changed? (text box) (End branch here) Based on your most recent year (2011-2012 academic year) on the UNF campus, please evaluate the following areas: Student Affairs 2 Since your first semester at UNF, how has your satisfaction with campus life (defined as experiences outside the classroom) changed? __ increased __ remained the same __ decreased __ this is my first semester 1a. [if answer “increased” or “decreased”] What factors have contributed to this change? (text box) _______________________________________ Overall, how would you describe your involvement in campus life at UNF? __ very involved __ somewhat involved __ not involved [if answer “very involved”] What led you to become very involved with campus life? __ self‐motivation __ encouragement from professors __ encouragement from staff __ academic interests __ career interests/resume building __ friends were involved __ looking for something to do __ wanted to give back/community service __ wanted a full “college experience” __ other [if answer “somewhat involved” or “not involved”] Are you interested in being more involved than you actually are? __ yes __ no [if answer “yes”] What single factor most prevents you from being more involved? __ time spent studying __ time spent on personal/family obligations __ time spent at work __ transportation issues __ didn’t know about what activities/opportunities were available __ didn’t have anyone to go to activities with __ the activities offered weren’t of interest to me __ had better things to do off‐campus __ wasn’t worth coming to campus for anything other than class __ other _____________ [if answer “no”] 3 Is there anything that would have enticed you to become more involved with campus life? (select the one factor that would be most influential in your becoming involved) __ different kinds of activities available __ better advertisement of campus activities __ more food available on campus __ longer activities/more activities linked together (so the trip to campus is worthwhile) __ better parking/transportation options __ more late night activities on weekdays __ more late night activities on weekends __ more activities early morning __ more activities on weekday afternoons __ more activities on weekend afternoons __ other _______________________ __ nothing would have enticed me to become more involved How connected do you feel to UNF? __ highly connected __ somewhat connected __ not at all connected How has this connection changed since your first semester at UNF? __ increased __ remained the same __ decreased __ this is my first semester [if answer “increased” or “decreased”] What factors have contributed to this change? (text box) _______________________________________ Do you think of yourself as an “Osprey”? __ Yes __ No __ Sometimes Please explain your previous answer: (text box) _______________________________________ What suggestions do you have for improving campus life at UNF? (text box) _______________________________________ One Stop Student Services Please indicate your level of satisfaction with the following aspect of One Stop Student Services: Very Satisfied Satisfied 4 No Opinion Dissatisfied Very Dissatisfied Did Not Use Service Respectfulness of staff toward students Sufficient number of staff Staff knowledge and expertise Staff spend time necessary to resolve student issues Location of the office at UNF Hall Overall satisfaction with customer service related to financial aid (scholarships, loans, grants) Overall satisfaction with customer service related to records/registration (transcripts, waitlists, registration) Overall satisfaction with customer service related to the certification process for VA education benefits Information Technology Services Please indicate your level of satisfaction with the following aspects of Information Technology Services: Campus wireless services Hours of operation of ITS Help Desk Access to knowledgeable staff for technical assistance Adequacy of classroom technology Blackboard functionality myWings functionality Overall level of satisfaction with technology services Very Satisfied Satisfied No Opinion Dissatisfied Very Dissatisfied Did Not Use (Open Response question) What is the most important action Information Technology Services can take to improve the technology services they provide? Physical Facilities Please indicate your level of satisfaction with the following aspects of Physical Facilities: (Same response scale as for ITS) Cleanliness of the classrooms in academic buildings Cleanliness of the bathrooms in academic buildings Appearance of landscape and grounds Temperature control of academic buildings Overall condition of academic buildings Health Promotions 5 Please indicate your level of agreement with the following statements about Health Promotions: Strongly Agree Agree Neutral Disagree Strongly Disagree Assisted in learning about healthy lifestyles Provided information about wellness strategies Enhanced my understanding of holistic health Provided education about various health risks Increased awareness related to Healthy Osprey Campaign I am satisfied with Health Promotions Recreation Where are you living right now? on campus off campus, within 5 miles of UNF off campus, 5 miles or more from UNF Please indicate your level of satisfaction with the following aspects of campus Recreation: Very Satisfied Satisfied No Opinion Dissatisfied Very Dissatisfied Did Not Use Intramural sports/activities Campus recreation facilities -pool, fitness center, etc. Developing awareness of your strengths Opportunities to enhance physical, emotional and mental development Opportunities to engage in similar fitness activities after graduation Overall level of satisfaction with Recreation In a typical week, how much time do you spend doing each of the following recreational activities? More than 20 hr 16-20 hr 11-15 hr Social media e.g. Facebook Video games Exercise/sports Reading Participating in co-curricular activities (e.g. clubs, organizations, sororities or fraternities) Relaxing and socializing (watching TV, partying, etc.) Other (please describe) Text box Cashier’s Office Please indicate your level of satisfaction with the following aspects of the Cashier’s Office: 6 6-10 hr 1-5 hr 0 hr Dissatisfied No Opinion Staff spend time necessary to resolve student issues Location of the office at UNF Hall Online payment system Overall satisfaction Respectfulness of staff toward students Sufficient number of staff Staff knowledge and expertise Very Satisfied Satisfied Very Dissatisfied Did Not Use Service Osprey 1Card/Auxiliary Office Please indicate your level of satisfaction with the following aspects of the Osprey 1Card/Auxiliary Office: Very Satisfied Satisfied No Opinion Dissatisfied Very Dissatisfied Did Not Use Quality of support service Timeliness of service Courtesy of staff Staff ability to answer questions Hours of operations— convenience Convenience of location Overall satisfaction with the Osprey/Auxiliary Office Ticket Box Office Please indicate your level of satisfaction with the following aspects of the Ticket Box Office: Very Satisfied Satisfied Quality of service provided Timeliness of service Courtesy of staff Staff ability to answer questions Hours of operations— convenience Convenience of location Ticket purchasing options Payment options Overall satisfaction with the Ticket Box Office Pay for Print Services 7 No Opinion Dissatisfied Very Dissatisfied Did Not Use Please indicate your level of satisfaction with the following aspects of Pay for Print services: Very Satisfied Satisfied No Opinion Dissatisfied Very Dissatisfied Did Not Use Quality of prints Timeliness of service Courtesy of staff Equipment reliability Features and functionality Cost of service Overall satisfaction with Pay for Print Services Parking Services Office Please indicate your level of satisfaction with the following aspects of the Parking Services Office: Very Satisfied Satisfied No Opinion Dissatisfied Very Dissatisfied Did Not Use Courtesy of staff Staff ability to answer questions Hours of operations— convenience Convenience of location Payment options Overall satisfaction with Parking Services Office Vending Please indicate your level of satisfaction with the following aspects of Vending: Very Satisfied Satisfied No Opinion Dissatisfied Very Dissatisfied Did Not Use Product selection Cost of products Payment options Cleanliness of equipment Convenience of locations Equipment functionality Refund services Overall satisfaction with Vending Please feel free to comment on any aspect of campus life that was not covered in this survey, (text box) Please feel free to comment on this survey. (text box) Thank you for completing the survey! 8
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