Theme 10
Theme 11
Theme 12
Discussing Business
Planning
Meetings
1. Talking with Co-Workers
1. Planning a Meeting
1. Conducting a Meeting
2. Finding Solutions
2. Making Arrangements
for a Trade Show
2. Describing Trends
3. Discussing Opinions
3. Reporting Results
4. Expressing Agreement
and Disagreement
ELLIS
• Personal pronouns
• Meanings of prepositions
• Subject-verb agreement
• General pronouns
• Types of prepositions
• Possessive pronouns
• Phrasals (two-word and
three-word verbs)
• Subject-verb agreement
with prepositional phrases
• Reflexive pronouns
• Singular pronouns
• Direct/Indirect object
pronouns
• Unusual non-count nouns
Expressing concerns
Giving suggestions/stating
opinions
Discussing and writing
proposals
Reaching an agreement
Coffee and lunch breaks
Polite and impolite methods
of sharing opinions
Methods of giving
suggestions in the
workplace
• Gerunds as subjects
Making arrangements for a
business meeting at a hotel
Making introductions in a
business meeting
Discussing meeting-room
options
Discussing the agenda for a
business meeting
Discussing catering options
Giving status reports
Discussing equipment
rental
Discussing the many factors
that affect a business
Making arrangements for a
booth and equipment at a
tradeshow
Discussing sales and
financial reports
Why companies host
business conferences
Conducting a business
meeting
Importance of knowing
important information when
planning for a business
meeting or tradeshow
Giving status reports
in a meeting
Discussing different options
to increase profits and sales
Asking and answering
questions in a meeting
Factors that can affect
a business
Expressing ideas with
confidence
Business strategies to
increase profits and sales
10.1
[ ] oy
join
11.1
[m] m
meal
12.1
[n] n
nice
10.2
[s] s
us
11.2
[ae] a
laptop
12.2
[ d3] j
just
10.3
[r] r
agree
12.3
[a] ah
profit
10.4
[h] h
hurt
ellisworld.com
VOLUME 5—Business Meetings
ELLIS
ENGLISH LANGUAGE LEARNING
AND
INSTRUCTION SYSTEM™
Business Series Scope and Sequence Chart
The most exceptional
English training software
in the world
Theme 1
Theme 2
Theme 3
Theme 4
Theme 5
Airport
Ground
Transportation
Hotel
Food
Business
Social Skills
1. Airline Check in
1. Rental Car
2. Dealing with Problems
2. Making Transportation
Arrangements
3. Immigration
3. Taxi
4. Customs
1. Checking In
1. Breakfast
2. Concierge
2. Lunch
3. Hotel Services
3. Dinner
4. Checking Out
4. Reservations
5. Exchanging Money
1. Meeting the
Receptionist
1. Makin
2. Small
2. Meeting your Contact
3. Giving and Accepting
Compliments
5. Getting a Drink
6. Ordering Dessert
Greeting
and
3. Small
4. Sayin
4. Making and Accepting
Invitations
7. Paying
• Perfect tense
• Conditionals
• Yes/No questions
• Articles
• Common contractions
• Past tense
• Gerunds and infinitives
• Progressive tense
• Prepositions review
• Information (Wh-)
questions
• Count and
Non-count nouns
• Forming contractions in
the perfect tense
• Tag questions
• Quantifiers
• Forming contractions in
the future tense
• Paralle
• “How” questions
• Pronouns
Greetings
Greeting
Small talk
Making i
Giving and accepting
compliments
Giving co
to friend
• Present tense
• Future tense
Answering questions
Renting a car
Checking into a hotel
Dealing with problems
Asking for and giving
directions
Ordering room service
Ordering food in
a restaurant
Calling housekeeping
Asking about specials
Arranging for a
wake-up call
Ordering drinks and dessert
Paying the bill
Checking out of the hotel
and discussing the bill
Discussing questions
about the bill
Discussing where and
how to exchange money
Discussing exchange
rates and exchange fees
Giving instructions
Arranging for airport
or hotel shuttles
Arranging for
and hailing a taxi
Making and accepting
invitations
• Equati
• Compa
• Superl
Making s
Discussi
and hobb
Pre-closi
Saying g
plans to
Airline check-in procedures
Driver licenses
Hotel reservations
Dealing with problems
Differences between
rental cars
Hotel concierge
Immigration and customs
procedures
Airport and hotel shuttles
Expressing dissatisfaction
Advantages of taking a taxi
Using hotel services
Common breakfast, lunch,
and dinner foods
Restaurant reservations
Tipping the server
Checking out
Restaurant specials
Common practices when
paying the bill
Exchanging money
Using traveler’s cheques
Appropriate greetings
Small talk with
new acquaintances
Forms of non-verbal
communication
Giving and accepting
compliments
Invitations
Common
acquaint
Common
formal an
Giving co
introduct
Appropri
priate sm
Complim
occupati
Saying g
formal an
1.1
[ ε] eh
them
2.1
[a I] ai
like
3.1
[p] p
help
4.1
[δ] dh
that
5.1
[t] t
ten
6.1
[u
1.2
[I] i
miss
2.2
[j] y
you
3.2
[z] z
is
4.2
[t∫] ch
cheese
5.2
[a ] aw
out
6.2
[
1.3
[a] ah
document
2.3
[I] i
in
3.3
[u] oo
room
4.3
[r] r
garlic
5.3
6.3
[a
[e] ey
place
3.4
[s] s
still
4.4
[ ] uh
just
5.4
[ d3] zh
[ η] ng
pleasure
1.4
going
6.4
[g
1.5
[i] ee
need
VOLUME 1—Airports & Transportation
4.5
[l] l
lemon
4.6
[o] o
okay
4.7
[θ] th
think
VOLUME 2—Hotels, Restaurants, & Hospitality
ills
Theme 6
Theme 7
Theme 8
Theme 9
Greetings,Introductions,
and Farewells
Phone Skills
Negotiations
Contracts
1. Making Introductions
2. Small Talk – Business
Contact
epting
3. Small Talk – Personal
4. Saying Goodbye
cepting
1. Answering the Phone
and Taking Messages
2. Making and Changing
an Appointment
1. Considering Options
2. Handling Objections and
Reaching Consensus
2. Term and Termination
3. Seeking Assurances
3. Placing an Order
• Equatives
• Modal auxiliaries
tions in
• Comparatives
• Types of modals
• Superlatives
• Parallel structures
3. Territories
4. Legal Issues
5. Making, Accepting, and
Declining Requests
4. Making Travel
Arrangements and
Reservations
ctions
tions in
1. Clarifying Meaning
• Active versus
passive voice
• Greek and Latin
word roots
• Forming the passive voice
• Prefixes and suffixes
• Stative passive voice
• Noun and adjective forms
• Other forms of
passive voice
ng
ting
Greeting acquaintances
Answering the phone
Making introductions
Taking messages
Giving compliments
to friends
Asking for voice mail
Making small talk
Discussing jobs
and hobbies
Pre-closings
Saying goodbye and making
plans to meet in the future
ngs
al
ng
Making an appointment
Apologizing for mistakes
or delays
Discussing dates and times
Making objections and
expressing concerns
Paying for an order
over the phone
Discussing solutions and
resolving concerns
Asking for and giving
appropriate information
Making commitments
Methods of negotiating
Discussing options with
clients and customers
Discussing terms of
a contract
Discussing legal issues
Discussing territory and
distributing issues
Making/accepting requests
Declining requests
Common greetings with
acquaintances
Common phone greetings
and goodbyes
Common introductions—
formal and informal
Common introductions
over the phone
Giving compliments in
introductions
Methods of payment
Appropriate and inappropriate small-talk topics
Asking for repetition or explanation to clarify meaning
Making travel arrangements
and reservations
Confirming reservations
Importance of asking
questions to clarify meaning and obtain information
Polite ways to express
problems or concerns
Methods of resolving
concerns
Importance of negotiating
Importance of commitment
to customers
Making requests
Listening skills
Terms of a contract
Commitments in business
Complimenting others;
occupations and hobbies
Saying goodbye—
formal and informal
en
6.1
[u] oo
you
7.1
[b] b
back
8.1
[v] v
five
9.1
[g] g
glad
out
6.2
[ ]u
good
7.2
[w] w
well
8.2
[∫ ] sh
share
9.2
[ts] ts
that’s
8.3
[ ]u
would
pleasure
6.3
[a ] ow
doubt
7.3
[h] h
handle
going
6.4
[g] g
give
7.4
[k] k
king
VOLUME 3—Office & Social Skills
9.3
[d] d
dealer
9.4
[f] f
fire
9.5
[e] ey
days
VOLUME 4—Contracts & Negotiations