Making the world
a safer place
Bringing
technology to life
for a safer world
Keeping society safe
Smiths Detection is a global authority
on the application, management and
manufacture of world class detection
and screening technology. We deliver
the solutions you need to protect society
from the threat and illegal passage
of explosives, prohibited weapons,
contraband, toxic chemicals and narcotics.
Innovating to protect life
Renowned for delivering best in class
expertise, equipment and support, Smiths
Detection is relied upon by customers
from multiple sectors to help them
make the world a safer and more secure
place. With over 40 years’ experience, our
mission is to use technology to develop
innovative solutions and services which
protect life, safeguard society and uphold
the free flow of trade.
A leading provider
Combining complementary technologies
to deliver the best possible solutions,
Smiths Detection continually sets new
industry standards: you can trust our
track record in security and safety.
Every minute
of every day,
our detection and
screening technology
helps to protect
people, critical
infrastructure as
well as civil and
military facilities
Security and
peace of mind
Broad-ranging expertise
Delivering an unrivalled range of
detection technologies, we support
customers from markets across air
transportation, ports and borders, critical
infrastructure, the armed forces and
emergency services in assuring the
safety and security of people and assets.
They rely on our experience, knowledge
and track record, to help them meet
life‑threatening challenges.
Aviation
Our aviation solutions help control
the flow of people, baggage and cargo
through airports in an efficient and safe
manner, whilst meeting the demand for
high levels of certified security, optimum
operational performance and good
passenger experience.
Ports, customs and borders
In the face of escalating cross-border
movement of contraband, ports, customs
and border protection authorities need
rigorously to monitor imports, exports,
transit traffic and people for illicit goods
or dangerous materials. Smiths Detection
provides the technologies needed to limit
illegal activities, increase tax revenue
and prevent threats, without affecting
global trade.
Civil protection and response
Government buildings, energy providers,
prisons, banking institutions, hotels,
museums, amusement parks, arenas
and many other public environments
are all susceptible to attack from a range
of lethal weapons and explosive devices.
We deliver the cost-effective and efficient
solutions needed to respond to rapidly
changing threats, helping to protect
people, keep out dangerous or prohibited
items and avoid evacuations.
Military and emergency services
Military personnel and emergency first
responders must have equipment that
they can depend on to detect and identify
suspicious substances in a variety of
situations and locations and in an efficient
manner. Our low-maintenance, reliable
equipment produces accurate, real-time
information about traces of explosives
or other suspect materials on people,
packages, vehicles or surfaces.
Smiths Detection 1
A trusted partner
Customer-focused solutions
We make it our business to understand
your business – working hard to address
the varied and often unique challenges
that you face on a daily basis with
outstanding solutions and support. From
the operational demands of busy airport
passenger checkpoints, to inspecting
cargo for contraband at ports and land
borders, Smiths Detection is constantly
investing to help you achieve your specific
goals within different global environments.
Compliant solutions
Engineered to meet the demands of
diverse markets, our solutions comply
with regulatory standards and are
streamlined to improve security and
operational performance. We ensure
that our equipment is fully certified
and liaise closely with the relevant
regulatory authorities in every market
in which we operate. With a firm belief
in the value of partnerships and trust,
we work with our customers to ensure
that we provide tailored solutions to
meet rigorous requirements.
We are trusted
by over 100
governments and
their agencies
across the globe
2 Smiths Detection
Customer focus
Kuwait Customs
selects Smiths
Detection to protect
land, sea and air entry
and departure points
To strengthen security further
and speed up commercial activities at
various ports of entry, the Kuwait General
Administration of Customs (KGAC) is working
through the Global Clearinghouse System to
deploy state-of-the-art screening equipment.
Following a rigorous tender process,
Smiths Detection systems were chosen
for their unique features and reliability over
a ten year life cycle. “We decided to go ahead
with Smiths Detection because they provide
us with a complete solution to our varied
requirements,” commented Khaled Al-Saif,
General Manager, KGAC. The contract
includes a range of low and high energy
X-ray equipment for checking airport cargo
and baggage; cars at land border points;
and larger vehicles and containers.
Dr Mohamed Ismail Al-Ansari, Chairman
and CEO of GCS added, “With this new
equipment, the first of its kind in Kuwait,
the aim is definitely to raise the bar higher
by providing increased levels of security and
faster movement of goods at all the major
land borders as well as sea and airports
in Kuwait.”
Smiths Detection 3
Customer focus
New X-ray concept
developed for US
Government Agency
When a major US Government Agency
wanted a mobile X-ray unit to handle larger
packages, there was nothing on the market
to meet the brief. Smiths Detection took on
the challenge and, with limited speculative
investment, designed and developed the
ScanVan in record time – less than a year
from contract to concept, regulatory approval
and delivery to the customer.
Led by the Smiths Detection facility in
Alcoa, Tennessee, it was a joint project
with Research & Development (R&D) teams
in Wiesbaden, Germany and Edgewood,
Maryland. The sales team mapped out
the overall requirements together with
associated technical specifications and
target costs; and from there, R&D went
on to develop the equipment.
This was a truly global effort with everyone
involved delivering excellent results; and
ultimately providing the customer with a
specialised product to solve their problem,
built to a high specification and delivered
on time and within budget.
4 Smiths Detection
Customer focus
Copenhagen Airport
deploys state of
the art passenger
screening system
To meet the new 2015 EU regulations
aimed at increasing the detection of
non‑metallic threat items, Copenhagen
Airport has introduced new passenger
screening equipment which not only
increases security and operational efficiency,
but also improves the working environment
and customer satisfaction.
Three different scanning systems were
assessed at the checkpoint but one stood out
– the eqo from Smiths Detection. It scored
the highest marks in all the different areas
tested including ease of integration into the
checkpoint; total process speed; false alarm
rate; and user and passenger friendliness.
On entering the checkpoint, passengers are
first screened with a standard metal detector.
If this raises a real or random alarm, the
person is directed to the eqo to resolve the
query. Here, the less intrusive process, open
environment and direct communication with
the screening operators appeals to both staff
and passengers. “Customer service and
satisfaction levels are very important to us.
The dialogue between the passenger and the
security staff at the checkpoint is vital to the
overall flow, efficiency and customer service
experience.” added Johnnie Müller.
The eqo system was initially integrated
into 18 checkpoints and was, at that point,
the biggest eqo installation in Europe.
Further scanners have since been ordered.
Smiths Detection 5
Exceptional
capability through
technology
Unrivalled range of technology
From screening airport passengers to
protecting deployed troops and emergency
response teams by identifying chemicals
or trace explosives, Smiths Detection
offers the widest selection of threat
detection technology on the market.
Deploying a broad range of solutions
based around X-ray imaging, Ion Mobility
Spectrometry (IMS) and a range of other
sensing technologies, we accurately
detect and identify hidden weapons,
explosives, narcotics, contraband and
toxic industrial chemicals.
First rate customer insight
Advanced technology, engineering and a
rigorous Research & Development (R&D)
programme driven by customer insight,
enables us to help preserve life and keep
society safe. Our comprehensive range of
solutions are matched only by our equally
extensive knowledge and experience:
Smiths Detection is the trusted partner
of choice in this very demanding sector.
Customers in
over 200 countries
benefit from our
global footprint
and strong network
of distributors
and agents
6 Smiths Detection
World class service
Responsive and reliable
As a global authority in the field,
we provide everything that you need,
from analysis and solution assessment
to deployment, integration and
outstanding after sales support for the
life of our equipment. One of our greatest
assets is our customer-centric approach,
underlined by our excellent reputation
for developing long term relationships
with our customers.
We work closely with customers to
resolve any problems and have invested
in the development of a global, highly
responsive and reliable service network
to ensure that you have back up around
the clock. You can also depend on Smiths
Detection to meet delivery timelines and
provide any necessary parts or supplies
quickly and efficiently as a result of our
extensive service network.
Seamless delivery
Excellence is at the heart of our business
processes – and especially delivery
performance. Structured Programme
Management ensures that relevant
departments throughout the organisation
all work together to support those teams
and maximise customer satisfaction.
As part of our continuous improvement
philosophy, deliveries are constantly
monitored and evaluated to confirm strict
compliance to specification and quality,
whilst the programmes remain on time
and within budget.
Our proven methodologies enable us
successfully to manage the complexities,
integration and interfaces of the delivery
schedule. Adding the key skills necessary
for efficient contingency planning also
contributes to a seamless transition from
manufacture to customer operations.
Training the front line
Our world class service includes a
comprehensive programme of training
courses designed to prepare your
personnel for the operation, installation,
maintenance and minor repair of
system components.
Manufacturing centres
Sales/Service centres
St Petersburg, Russia
Watford & London, UK
Toronto, Canada
Paris, France
Edgewood, Maryland
Alcoa, Tennessee
Moscow, Russia
Wiesbaden, Germany
Milan, Italy
Chiba, Japan
New Delhi, India
Doha, Qatar
Dubai, United Arab Emirates
Bangkok, Thailand
Johor Bahru, Malaysia
Singapore
Sao Paulo, Brazil
Sydney, Australia
Auckland, New Zealand
Smiths Detection 7
Tomorrow’s
safer world
Applied science
Smiths Detection has invested close to
GBP 300m in Research & Development
over the past ten years to develop
advanced technologies and introduce
new products.
The skills of our in-house scientists
and engineers cover the entire spectrum
from basic development to the integration
of complex systems. They are supported
by the expertise of leading academic
institutions and government research
establishments.
Leading-edge technology
We introduced the world’s first automatic
explosives and liquid detection system
and the first high-speed, hold baggage
explosives detection system to combine
multi-view X-ray technology with 3D
tomography. Furthermore, our groundbreaking chemical and trace explosives
detectors and identifiers continue to lead
the market in capabilities and portability.
Engineering the future
Looking ahead, our smart technologies
will for example, allow passengers to
walk through the checkpoint without
removing clothing, electronic devices,
liquids, jewellery, keys or any other
items from their person or baggage.
Our next generation chemical and trace
explosives detectors will help protect
against ever-evolving threat substances
in a wide range of environments.
Our planned investment in digital
transformation, using applications
such as IOT and big data analytics, will
ensure that we remain at the forefront of
technological development in the industry.
Driven by a passion for advanced security
technologies, which helps to make the
world a safer place, Smiths Detection
is committed to innovation and evolution.
Smiths Detection
invests in pioneering
innovation, high
quality products and
advanced technologies
– for today and
tomorrow
8 Smiths Detection
About us
One of the world’s leading
technology companies
Smiths Detection is one of five operating
divisions of Smiths Group, a global
technology company listed on the London
Stock Exchange. Employing over 22,000
people in more than 50 countries, Smiths
Group applies leading-edge technology to
design, manufacture and deliver innovative
solutions that meet our customers’ needs.
Smiths Detection is a global leader
in threat detection and screening
technologies for the military, air
transportation, homeland security
and emergency response sectors.
Our experience and history across more
than 40 years at the frontline enables us
to provide unrivalled levels of expertise
to detect and identify constantly changing
chemical, biological, radiological, nuclear
and explosive threats, as well as weapons,
contraband and narcotics.
A secure world
Our goal is simple – to provide the security,
peace of mind and freedom of movement
upon which the world depends.
For more information visit
www.smithsdetection.com
Contact us
smithsdetection.com
Headquarters
Smiths Detection
1 Sheldon Square, Paddington
London, United Kingdom W2 6TT
Email address: [email protected]