Occupational Medicine 2009;59:454–458 doi:10.1093/occmed/kqp104 Chronic and acute psychological strain in naval personnel R. S. Bridger, A. Dew, K. Brasher, K. Munnoch and S. Kilminster ................................................................................................................................................................................... Background Previous surveys have shown that there is a greater prevalence of psychological strain in Naval personnel than in the general population and have described the main psychosocial stressors associated with strain. ................................................................................................................................................................................... Aims To determine the prevalence of acute strain and of repeated episodes of strain over 6- and 12-month periods. ................................................................................................................................................................................... Methods Six and twelve months after completing a Phase I Work and Well-Being questionnaire, 2596 personnel were reassessed using a follow-up General Health Questionnaire-12. ................................................................................................................................................................................... Results The response rates at 6 and 12 months ranged from 51 to 60%. There was no evidence of response bias at follow-up. The prevalence of acute strain was 31% at Phase I. After 6 months, approximately half of strain cases had recovered. Only 10% had strain over the entire period. Change in strain was linked to change in work role. ................................................................................................................................................................................... Conclusions Accumulation of strain and recovery occur within 6 months depending on change in work role. Management of strain might best be achieved by management of work demands and deployment length. Further studies will investigate the rate of accumulation of strain over the course of demanding deployments. Exposure to psychosocial stressors such as effort reward imbalance accounted for much of the difference between chronic strain sufferers and those with no strain. ................................................................................................................................................................................... Key words Acute strain; chronic strain; effort reward imbalance; naval service. ................................................................................................................................................................................... Introduction Previous articles [1,2] have described the prevalence of psychological strain in UK Royal Navy (RN) personnel and the main psychosocial risk factors such as perceived effort reward imbalance (ERI). At any time, 30% of the RN workforce will be experiencing strain in the form of symptoms of anxiety and depression, as measured by the General Health Questionnaire (GHQ-12) [3]. Strain can occur as a result of exposure to occupational psychosocial stressors and to other stressful life events. The Health and Safety Executive (HSE) in the United Kingdom has published management standards for occupational stress prevention which are based on exposureoutcome models such as the Karasek Demand Control Support model [4,5]. While such initiatives are of value and provide employers with practical advice for stress management, less is known about how well general models such as Karasek’s may predict the stresses and strains of working life in specific occupations. Implementation of the control measures advocated by the HSE may only be effective if the model is valid for the occupational group in question. Much research has been carried out on occupational stress in a wide range of service professions but fewer longitudinal than cross-sectional studies have been reported [4]. Working life in the military differs from that in other occupations because work demands, including the place of work, change frequently. The Naval Service cohort study of occupational stress commenced in January 2007. The purpose of the study was to investigate psychological strain in naval personnel over time. By administering the GHQ-12 repeatedly to the same individuals, the intention was to determine the percentage of individuals in which acute strain was in evidence and the percentage experiencing repeated episodes of strain (chronic strain). Once identified, any differences in work exposures or demographics could be identified, leading to more closely targeted interventions for particular groups. Human Factors Department, Institute of Naval Medicine, Crescent Road, Alverstoke PO12 2DL, UK. Methods Correspondence to: R. S. Bridger, Human Factors Department, Institute of Naval Medicine, Crescent Road, Alverstoke PO12 2DL, UK. Tel: 144 02392 768220; fax: 144 02392 504823; e-mail: [email protected] Phases I to III of the cohort study extended from January to March 2007 until January to March 2008. A ‘Work and MOD Crown Copyright 2009. Published with the permission of the Controller of Her Majesty’s Stationery Office R. S. BRIDGER ET AL.: CHRONIC AND ACUTE PSYCHOLOGICAL STRAIN IN NAVAL PERSONNEL 455 Well-Being Questionnaire’ (WWBQ) described previously [1,2] was circulated to a stratified, random sample of 5000 personnel during Phase I. In Phases II (June to August 2007) and III (January to March 2008), Phase I respondents were reassessed using the GHQ-12 and asked whether their work role had changed since the last questionnaire. Space was provided for respondents to describe any changes. The cohort study is covered by ethical approval obtained in 2006 for the entire project from the Ministry of Defence Research Ethics Committee. Questionnaires were marked with a respondent ID linked to employee service number. The key code was stored securely in compliance with the Data Protection Act, 1998 and all completed questionnaires (hard copy) are being retained in secure storage for 100 years. Checks for response bias were carried out by splitting the Phase I database [1] into respondents and nonrespondents to Phase II. Non-respondents were coded ‘0’ and respondents ‘1’ and a logistic regression analysis was carried out. Change in strain was calculated by subtracting Phase 1 GHQ-12 symptom score from the Phase II and Phase III scores. Positive values indicated that strain had increased and negative values that it had decreased. Strain caseness was defined using a GHQ-12 symptom score of four or above. Logistic regression analysis was conducted to compare a subgroup of chronic strain sufferers (n 5 78) with a strain-free group (n 5 345). Results The response rate to Phase II was 51% after correcting for questionnaires returned because they could not be delivered (e.g. because the recipients’ addresses were unknown)—1207 of 2596 Phase I respondents returned complete Phase II questionnaires. Non-respondents to Phase II were significantly younger (33.0 versus 36.1 years of age) and reported slightly fewer health complaints (0.6 versus 0.7). Small, statistically significant differences were found between respondents and nonrespondents in coping style, work family conflict and organizational commitment. The logistic regression analysis demonstrated that only age and responses to the item ‘Is your work physically demanding?’ were related to whether or not a participant responded at Phase II. Younger personnel in physically demanding jobs were less likely to respond. However, age explained only 3.6% of the variance in response/ non-response and physical work demand only 1.3%, i.e. the total variance explained by age and physical work demand combined was 4.9%. None of the other variables measured at Phase I explained differences between Phase II respondents and non-respondents. At Phase III, 2468 questionnaires were sent (128 Phase I respondents had left the service in the intervening 12 months) and 1305 were returned which equates to a 61% response rate (after correction for 315 questionnaires that could not be delivered for any reason). The prevalence rates for strain were similar in those responding at the three phases as might be expected in the absence of response bias (31.5% of respondents had strain at Phase I, 30% had strain at Phase II and 34% had strain at Phase III). However, the composition of these groups of respondents with strain changed over time. Of those responding to both Phase I and Phase II in the first 6 months of the study, 55% of respondents had no strain on either occasion, 17% had strain on both occasions, 13% were new cases at Phase II and 15% had recovered from strain by Phase II. Similarly, for respondents to Phases I and III: 50% had no strain on either occasion, 35% had strain on one of the phases, but not both, and 15% had strain on both occasions. Figure 1 shows the distribution of change in strain symptoms from Phase I to Phase III. There was a statistically significant effect of change in work role on change in strain ‘caseness’ between Phases I and II (x2 5 8.92, d.f. 5 1, P , 0.01, relative risk 5 1.45). Those whose work role had changed were more likely to change caseness. In all, 21% of personnel made spontaneous comments about work/life changes. The most common events associated with an increase in strain were work–family conflict, high workload related to staffing problems and problems with drafting (e.g. being sent to work in a different location unexpectedly or in a nonpreferred location). The most common events related to a reduction in strain were changing jobs, changing location (especially sea to shore) and leave. In Phase III, the association between caseness change (in either direction) and work role change was not Figure 1. Change in the number of strain symptoms: Phase I symptoms subtracted from Phase III. Positive values indicate a worsening of strain and vice versa. 456 OCCUPATIONAL MEDICINE statistically significant. However, when the strain change group (n 5 256) was split into those who became strain cases and those who recovered, work role change had a significant effect (x2 5 29.1, d.f. 5 2, P , 0.001). The relative risk of becoming a strain case if work role did not change was 2.0. In other words, personnel whose work role had not changed over the year were twice as likely to become strain cases as those whose role had changed, suggesting that a change in role is generally beneficial. In all, 791 personnel responded to all three phases and 78 of these were chronic strain cases (GHQ-12 cases on all three phases). Some 345 of the 791 had no strain over the period. The prevalence rate of chronic strain was slightly ,10%. For subsequent analysis, the sample was divided into chronic strain suffers (n 5 78) and those without strain (n 5 345). Logistic regression was then used to compare the two groups using the demographic and psychosocial factors measured in the WWBQ at Phase I and statistically significant differences between these groups were found. Those with chronic strain were more likely to perceive that reward for high effort was lacking, to be overcommitted to their work role, to lack commitment to the service, to report lack of support from leaders and to experience stressful life events. Serving at sea and being of lower rank were not associated with chronic strain. Overall, the model explained almost 50% of the difference between the two groups (Table 1). There was a small, but statistically significant difference between the chronic strain rates in males and females, with females more often suffering chronic strain (x2 5 4.9, d.f. 5 1, P , 0.05). In all, 12% of 319 females had chronic strain as opposed to 8% of 472 males. No differences in chronic strain were found between those serving at sea or ashore or between officers and ratings (all respondents). Table 1. Differences between those with chronic strain (n 5 78) versus no strain (n 5 345): results of logistic regression analysis Predictor variable ba d.f. Cumulative % variance explained ERI Overcommitment Leader support Organizational commitment Negative mood Stressful life events 0.19* 0.32*** 0.18** 0.12** 0.52*** 0.19** 1 1 1 1 1 1 19 34 40 45 47 50 *P , 0.05, **P , 0.01, ***P , 0.001. d.f., degrees of freedom. a High scores indicate greater negativity, so positive values of b indicate that strain is greater when there is a lack of organizational commitment and a lack of support from the leaders. Discussion The prevalence of acute psychological strain in Naval personnel at Phases II and III of this study were similar to the strain prevalence at Phase I and similar to the rate found in previous surveys in 1999 and 2004. Phases II and III of the study had response rates of 52 and 61%. Logistic regression analysis of WWBQ data from Phase II respondents and non-respondents indicated that response bias was minimal. Large variations in strain levels were found to have occurred over the 12-month period separating Phases I and III. Only 15% of respondents had strain at both phases 12 months apart, similar to the percentage having strain at both Phases I and II (6 months apart). This suggests that strain is an acute reaction to work demands in many personnel and that many recover from strain episodes within 6 months. That the prevalence of strain at all three phases was the same is indicative of new cases replacing those who had recovered. Change in work role was associated with change in strain. Those without strain and those with chronic strain were less likely to report a change in work role over the period. The data indicate that change in work role can be positive. Personnel whose work role had not changed over the year were twice as likely to become strain cases as those whose role had changed. This finding is partially supported by the findings of Rona et al. [7]. UK armed forces personnel deployed on active service for more than 13 months in a 3-year period were at increased risk of developing mental health problems although the number of deployments in the same 3-year period was not consistently related to mental health problems. These findings are remarkably similar to those of Stansfield et al. [8] in the Whitehall Study of over 10 000 civil servants. ERI at Phase I of their study predicted future psychological strain whereas a change in work role predicted change in strain in the expected direction (less demanding roles were associated with lower strain and vice versa). The logistic regression analysis showed large psychological differences between personnel with no strain and chronic strain sufferers (strain on all three phases). Perceptions of an imbalance between effort and reward accounted for almost 19% of the variance between these two groups. This perceived imbalance is only partly a perception of high work demands. The ERI scale in the WWBQ also measures perceptions of an imbalance between the effort expended, the recognition received and the promotion opportunities. Thus, chronic strain results not just from high workload but also from unsatisfactory social conditions (unsatisfactory to the sufferer). It is well known that chronic strain can foster disease through its effects on hypothalamic–pituitary–adrenocortical (HPA) axis function. HPA function is determined by the subjective response to work demands [6]. In the present research, R. S. BRIDGER ET AL.: CHRONIC AND ACUTE PSYCHOLOGICAL STRAIN IN NAVAL PERSONNEL 457 this response (strain) is measured using the GHQ-12. The adverse reaction to job stress measured by the GHQ-12 questionnaire is the psychological component of the broad-based stress response, sometimes described as the ‘fight or flight reflex’. Personnel experiencing chronic strain would be expected to have elevated levels of the so-called ‘stress hormones’, cortisol and epinephrine [10], raised blood sugar levels, blood pressure and suffer psychomatic complaints such as back pain and indigestion and have metabolic and haemostatic risk factors for heart disease [11,12]. One possible explanation for the finding that ERI accounts for a large percentage of the variance in chronic strain is that raised cortisol levels are thought to influence the way threats are perceived in the environment [13]. Chronic strain sufferers tend to have a heightened expectation of and attention to threats in the environment and to exhibit signs of social dominance and hostility [13]. This tendency to misperceive the behaviour of others and to see other people as a threat may explain why the main difference between chronic strain sufferers and personnel without strain is that the former perceive that their efforts are not recognized by others. This may be a misperception of the true state of affairs. The main weakness of the present study is that change in work role was not investigated in detail—participants noted only whether their role had changed over the previous 6 months and made spontaneous comments about the changes that had occurred. In the next phase of the study, participants will be asked to state the date when a change in work role last occurred and more details of the changes that had occurred, to provide a better understanding of the rates of accumulation of strain and recovery. The response rates to Phases II and III of the survey were low to moderate at 51–60%. Clearly, this is also a weakness of the study. However, the conclusions regarding change in strain prevalence over time are likely to be robust because any non-response bias appears, from the logistic regression analysis, to be due to age and not due to strain caseness (i.e. strain sufferers and non-sufferers were equally likely to respond to subsequent GHQ-12 questionnaires). Much of the research on occupational stress in military personnel has focussed on the role of psychosocial stressors measured using self-report methods. In the RN (and very likely in other professions as well), work roles and job demands change over time. The present findings suggest the need to shift the focus of the current research from measuring psychosocial risk factors for strain to measuring work exposure factors, such as deployment length and length of recovery periods in relation to strain. The rate of accumulation of strain, and that of general feelings of tiredness, will be investigated in the next phase so that the workplace dynamics underlying the psychosocial risk factors can be better understood. Our findings to date indicate that chronic psychological strain is far less prevalent in RN personnel than acute strain. At any one time, 30% of personnel will be suffering strain. For many of these, the strain is a temporary reaction to work demands, which resolves within a few months, as circumstances change. Less than 10% experiencing strain at Phase I still had strain 12 months later (chronic strain). Chronic strain sufferers differed greatly from non-sufferers according to the predictions of the ERI model [14]. To understand best the occupational exposures that cause strain in RN personnel, the focus of future studies will shift from measuring psychosocial risk factors for strain to measuring work exposure factors, such as deployment length and length of recovery periods in relation to strain. Manning systems that rotate personnel rapidly through demanding sea and shore deployments may be of value in preventing chronic strain from occurring (as long as these systems are not stressful in other ways). Understanding the rate of accumulation of strain would be useful for determining the optimum length of deployments and recovery periods for demanding work. Key points • Approximately 30% of Royal Navy personnel have job strain at any time, but the strain persisted for 12 months in less than one third of cases. • Both recovery from and accumulation of strain occur quite rapidly when work role changes. • Although psychosocial factors accounted for much of the variance when chronic strain sufferers were compared to strain-free individuals, further progress in understanding strain in Royal Navy personnel will depend on the measurement of work exposure factors such as deployment length. Conflicts of interest None declared. References 1. Bridger RS, Kilminster S, Slaven G. Occupational stress and strain in the Naval service: 1999 and 2004. Occup Med (Lond) 2007;57:92–97. 2. Bridger RS, Brasher K, Dew A, Kilminster S. Occupational stress and strain in the Naval service 2007. Occup Med (Lond) 2007;58:534–539. 3. Goldberg D, Williams P. A User’s Guide to the General Health Questionnaire. London: NFER Nelson, 1988. 4. 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