CPRB’s Best Estimate of Average Processing Times: as of 4/19/17
Transaction
New
Retirements
Refunds
In the Past
January 2017 – July 2017*
As of August 1, 2017**
8-10 Weeks
10-12 Weeks
Within 30 days
We start counting processing time from
when we get all correctly completed
retirement forms from you and your
employer.
We start counting processing time from
when we get all correctly completed
retirement forms from you and your
employer.
It typically takes your employer about
2 weeks to get those forms to us. So
total processing time was typically 1012 weeks.
It typically takes your employer about
2 weeks to get those forms to us. So
total processing time is typically 12-14
weeks.
We will start counting processing time
from when we get all correctly
completed retirement forms from you
and your employer verifies some dates.
We will not have to wait for final data
from your employer.
We will make initial payments to you
based on data on file at the time of
retirement. If necessary, we’ll make
adjustments in later payments after
your employer submits final data.
60 Days
75-90 Days
45 Days
We start counting processing time from
your last day on the payroll as reported
by your employer. This time includes a
30-day waiting period that is required
by law for the PERS plan. If you are
under a different plan, it may take less
time.
We start counting processing time from
your last day on the payroll as reported
by your employer. This time includes a
30-day waiting period that is required
by law for the PERS plan. If you are
under a different plan, it may take less
time.
We start counting processing time from
your last day on the payroll as reported
by your employer. This time includes a
30-day waiting period that is required
by law for the PERS plans. If you are
under a different plan, it may take less
time.
* Our processing times are longer during this period as we test, learn, and install our new computer system.
** This is our best prediction based on what we know right now. We will update this chart if it looks like the date will be earlier or later.