RECRUITING AND TRAINING SPECIALIST I.T. GRADUATES CASE STUDY Read how Jumar assessed, recruited, trained and deployed graduates for our client’s complex projects involving both niche and mainstream technology PERSONAL PROFILES Read two candidates’ personal journeys from University, through Jumar’s Academy into their professional career ` www.jumar-recruitment.com/graduates OVERVIEW Client Capgemini – a long standing Jumar client Roles on offer Graduate Software Developer Number of roles available 7 Location West Midlands and other UK locations SERVICES PROVIDED BY JUMAR Graduate Assessment Events To assess candidates’ suitability for the role, their cultural/personality fit and technical aptitude. Employed Consultant Model Training Academy To upskill successful candidates to meet specific requirements of the role, including niche technologies. To flexibly deploy graduates, following completion of the Training Academy, into projects – while remaining Jumar employees. The client needed: Jumar delivered: A team of software developers for a number of projects, skilled in both mainstream Java development and also the legacy software development tool CA Gen. A bespoke academy to deliver a team of specially selected graduates. The team would be aligned to Capgemini’s working practices and company culture and must be able to ‘hit the ground running’. The selection process involved a series of assessment events featuring formal skills testing as well as ‘softer skill’ assessments including teamworking and problem solving assessment. Benefits include: Removes the client’s headache of identifying, selecting, testing and interviewing candidates for a number of specific projects Resources guaranteed to have appropriate skills and be available within an agreed timescale Low cost of training, due to Jumar’s existing relationships with training providers to supplement our own training capability Confidence: Candidates are assessed by proven assessments, and by Jumar’s team of technical experts Graduates are carefully managed by Jumar, ensuring a smooth transition into working life No increase in permanent headcount, as resources are employed by Jumar RECRUITMENT SOLUTIONS FROM AN I.T. COMPANY Jumar has a long history of close working with Capgemini, having provided resources to many areas of its business, as well as being a long-term partner in the HMRC outsourcing account (formerly HMRC Aspire) where it provided niche specialists in the technology CA Gen. Jumar is, itself, an international IT solutions company, providing application development and modernisation solutions on five continents. This means we know I.T. like very few other recruitment or resourcing providers. THE REQUIREMENT Capgemini’s size and need for agility often requires the provision of resources at short notice, or with specialist skills aligned to a particular project. To satisfy the need for Java developers with a specialism in the legacy technology CA Gen, Jumar proposed a combination of three of its innovative resourcing solutions: Graduate Assessment Events – to source candidates with appropriate skills and mindset Training Academy – to up-skill the team of successful candidates ready for on-site deployment Employed Consultant Model – where staff are employed by Jumar and deployed to an end-client The Assessment Days were held over a three week period, and were organised by Jumar’s Birmingham-based recruitment team. The days involved a range of written and practical tasks to assess the ‘whole person’ and give a strong indication of technical capability and cultural fit with the Capgemini working dynamic. This was underpinned by the use of ThomasTM assessments, which gave a thorough insight into the candidate’s logical reasoning and mental agility using a range of scientifically proven assessments carried out under controlled conditions. Successful candidates were then selected for a more formal interview process, with 7 being finally enrolled onto at 12 week training academy organised by Jumar and held at specially designed training premises at Jumar’s main base in the West Midlands. Assessing teamwork ethic: Graduates are analysed on how they solve logic problems as a group. The Academy followed a syllabus designed by Jumar’s in-house software development experts, many of whom have worked directly with Capgemini over the years, ensuring an effective alignment to the projects and their ultimate aims. With ongoing quality control over the training and the progress of the graduates by Jumar’s team of technical experts, the Academy is designed to provide a team of skilled resources to a pre-agreed deadline who are able to work at maximum productivity from the outset. Achieving goals: Graduates compete to build the tallest In this case, the graduates remain Jumar employees under our Employed Consultant Model. This provides them with an excellent start to their career allowing them to work on large, long-term projects with Capgemini, and substantial opportunities for further challenging assignments. paper tower in one of the team challenges. The client benefits by experiencing no increase in permanent headcount as well as no additional HR overhead or other associated costs. HOW DID JUMAR’S CLIENT BENEFIT? A key aim of the Academy is to prepare the Graduates, not just for the technical role that they will be undertaking, but for the world of work in general. The 12 weeks that the Graduates spent on this particular course was deliberately tailored towards the culture of Capgemini and its workplace ethos. This means that not only were the attendees technically up to speed on day one, but they were able to fit seamlessly into the day-to-day life of a large IT provider. This bespoke level of preparation dramatically simplifies the induction process and accelerates the time in which they can become truly productive. Neil Robinson, Capgemini’s Delivery Centre Manager, says “The Academy has added a level of maturity to the graduates, who were able to start productive work from the minute they arrived with us. It gave us a huge sense of confidence that our new starters were already ahead of the curve and could hit the ground running”. “ The new graduates were productive from the minute they arrived and… could hit the ground running Neil Robinson, Capgemini Delivery Centre Manager ” Neil is responsible for the delivery of a range of projects which utilise a range of technologies including the legacy tool CA Gen – a software development platform which formed a significant part of the Academy’s timetable. Neil adds “The time they spent learning about CA Gen and model-based development has given them a distinct advantage over graduates following the traditional route to work. It has enabled them to develop the knowledge and mindset they require BEFORE they started working with us, and this has freed up a considerable amount of day-to-day management and training time.” Refresher Courses a natural progression Following the success of the Academy, Capgemini is working with Jumar to develop a series of refresher courses. These courses would not just be focused on the team that joined the company through the process on page 2, but for existing staff working on both mainstream and niche technologies. This approach recognises that although a developer may initially be competent in a range of technologies, they may not have the opportunity to exercise all aspects of every technology. When considering the need to support future initiatives, maintaining the full skillset can be just as important as the business knowledge of a particular system or organisation. Refresher courses address this by ensuring that developers’ technical skills are kept up-to-date within the important context of relevant technology and user requirements. The intention is to hold such courses at least once a year. Neil also estimates that the Academy process has accelerated the time in which the graduates will become fully productive by, in some cases, more than a year. Such productivity savings are particularly impressive considering that the Academy was only 12 weeks in duration, and demonstrates the value of this comparatively short initial investment. Employed Consultant Model The use of Jumar’s Employed Consultant Model (ECM) provided Capgemini with the reassurance that the resources would be on-site for at least twelve months. Unlike ‘traditional’ IT Contractors, who may only be involved in a project for – say – three months, the permanent Jumar team are committed to the projects for longer, thereby gaining and retaining valuable business knowledge. This model also means that should there be a requirement to convert to permanent employment with Capgemini, there are more similarities to Capgemini’s grades and salary levels than the traditional contracting model. Benefits of ThomasTM profiling Jumar has long used this type of personality and aptitude testing when selecting candidates for roles – especially in large organisations like Capgemini. All candidates on this particular Academy underwent a series of such tests during their Assessment Day with results being provided on the day. It gives confidence that the individual possesses the level of mental and logical agility required for this type of role. Neil added “Anything we can do at the outset of a recruitment process is beneficial, as it allows us to know and understand an individual’s capabilities and mindset in detail before they start work. This greatly assists me as a manager and gives me confidence when assigning people to new tasks and challenges.” GRADUATE PROFILE Name Alex Porter Home town Wolverhampton University career BSc Physics, University of Warwick MSc Computer Science, University of Nottingham Job title Graduate Software Developer Client Capgemini Alex’s ambition to become a software developer was triggered by his MSc in Computer Science at Nottingham University. He had always been fascinated by Maths and Science, which initially led him to study Physics at Warwick University before a postgraduate course in Computer Science at Nottingham. The combination of logical thinking and complex problem solving saw Alex produce a range of innovative projects while at University. These included customising of a Raspberry Pi computer to analyse the complex dynamics involved in ten-pin bowling, by using acceleration data from a device strapped to a player’s wrist. This was then used to study the spin and speed of the ball, and ultimately to analyse a player’s skill and ability. From University to Java Academy Having written his dissertation on the use of game engines for mobile gaming (involving Java and JavaScript), a career in Java development was an obvious career direction for Alex. He was accepted onto Jumar’s series of Graduate Assessment Events in Autumn 2015 and, along with fellow graduates from across the country, was put through his paces in a variety of problem solving tasks. “I much preferred this style of assessment to a standard interview,” commented Alex, “as it allowed everyone in the room to show off a range of real-life skills, as opposed to just passing an interview”. “ “I think many of us found it daunting at the start, but everyone soon settled into the day and found it a really effective way of showing how you could really apply yourself. Plus, on this occasion, there were a number of vacancies – which meant that there was never any direct competition between us all and made for a much more constructive assessment.” The Academy Everything I’m learning will actually be used in a Alex joined 6 other graduates on the Java Academy which was held in a specially designed real work-place scenario training room in a building next to Jumar’s main offices. As the successful graduates each had a slightly different background in Java development, the first week was spent bringing everyone up to the same level of competency. Alex says “I’d done this style of programming in some detail before, so it took a week for the level of training to match my experience, but now that’s happened, I’m really into the swing of things and taking on a range of new challenges which are already proving very rewarding.” ” “I knew that everything I was learning will actually be used in a real work-place scenario, and that added an extra dimension to the experience. Previously at University, you’d learn a number of languages and development techniques, which was great at teaching you the discipline and mechanics of coding, but you never knew whether it would ever form a day-to-day part of your career. With the Academy, everything had a context. Plus, it gave you a valuable introduction into the culture and dynamic of the environment where you’ll eventually be working.” First impressions Working at the Capgemini Delivery Centre in Telford is Alex’s first full-time job, and the skills and knowledge gained from the Academy made the transition into work smooth and seamless. Alex describes his initial impressions of his new work environment as “friendly and welcoming” and adds that “having a structured transition from the Academy into a large company like Capgemini, made the whole process simple and stress-free”. His first assignment has been to work on a large application estate for a major Government Department. Jumar understands that such a task – even for the most technical competent of individuals – is naturally very daunting. However, a key aim of the Academy is to ensure that all the graduates are prepared for this type of challenge and they are equipped with the confidence and knowledge to be productive from ‘day one’. Putting the theory into practice The practical application of the skills and techniques learned on the Academy is what Alex finds most rewarding. Even in his first few weeks, he was working on code that was stringently tested and has already been deployed to a live environment and underpins systems critical to UK Government. His current project involves enhancing and adding functionality to an application which is accessible to millions of people across the country. “ I had the confidence I could deliver what was asked of me ” That said, Alex says that the thought of working on something so critical to the national infrastructure, wasn’t as intimidating as he’d expected. “Having just completed 12 weeks of training, I went into my first few months with the confidence I could deliver what was asked of me. On top of this, when you’re working on such a massive system, you’re only actually concentrating on a comparatively small part of the application, so making changes and deploying them into production was a really great introduction”. The Agile software methodology, which underpinned large parts of the Academy has also greatly helped with Alex’s transition into the workplace. “An average day involves a daily scrum (a key element of the Agile process) along with delivery ‘sprints’ lasting approximately two weeks. This is a way of working which I find highly rewarding, as it means that requirements are delivered on time and that everyone has clear visibility of what is expected of them. This well-defined workload provides a really good grounding in your first few months in a new career and gives you chance to develop with confidence.” Enhancing the ‘soft skills’ It’s not just in technical ability that Alex feels he is making improvements. The course helped to build a number of other key traits needed when working in a fast-paced, dynamic environment, including interpersonal skills, business etiquette, alignment with company culture and team working. “It still feels like I’m learning,” Alex says. “But it’s good to know that I’m still learning while gaining valuable experience which I will go on to use in daily life throughout my career in IT. It’s also good that you have a support network around you – not just from your new colleagues within Capgemini, but also from those you spent 12 weeks on the course with”. He goes onto say that the grounding he got from the Academy has provided him with an introduction to working for a company of Capgemini’s size and shape. “I haven’t really noticed that it’s such a huge organisation, as the team working ethic, and the support you get from your own close-knit group makes for a good workplace dynamic. It’s definitely been a worthwhile experience, and something I would recommend to anyone who wants to get into this type of IT role”. It’s not all work, work, work The group of graduates who passed through the Jumar Academy all started their career with Capgemini at the same time. They had undergone the same period of intensive training, and – not surprisingly – formed a close teamworking bond. This didn’t end just because they started work. There is much crossover between the teams they now work with, and some of them are working on the same projects. Alex says “We still socialise together, and meet up regularly. As we all know each other’s’ strengths and specialisms, we regularly rely on that knowledge to help us to overcome challenges at work. And to discuss them over a beer outside work.” GRADUATE PROFILE Name Matt Westbury (Mature student) Home town Wombourne, Staffordshire University career BSc Computing, University of Wolverhampton (Previous professional software development experience) Job title Graduate Software Developer Client Capgemini Matt’s route onto Jumar’s graduate programme was somewhat different to his peers, as he already had professional experience of software development, and gained his degree as a mature student. He was inspired into a career in IT by his father, whose stories of the industry had fascinated Matt from an early age. He’d always wanted to work for a large technology company, so Jumar’s partnership with Capgemini provided the perfect route into a long-term professional career. Whilst studying for his degree, Matt produced an educational iPhone app to teach children of nursery school age to recognise different sounds, and to test their ability to recall them. Graduate Assessment Day The opportunity offered by Jumar, to work on major IT projects with Capgemini and others, immediately resonated with Matt. He says “I know it’s a cliché, but everything in the job advert was right for me. The thought of a graduate assessment day was rather daunting at first, but it quickly became apparent that it was the perfect forum in which I could demonstrate a whole range of skills”. “ It was the perfect forum in which I could demonstrate a whole range of skills ” The day itself involved a number of recent graduates carrying out a variety of teamworking and individual tasks, allowing them to demonstrate technical, inter-personal and problem-solving abilities. This was combined with a more formal testing programme using ThomasTM assessment tests. “When the day was over, it was interesting looking back at all the skills and abilities that I’d been able to show off. It was a long day, but I felt confident that Jumar’s assessors had seen a rounded view of everything I could achieve, and that I’d had lots of opportunities to shine.” Back to the classroom Matt was accepted onto Jumar’s Java Academy. This involved a 12 week course in Java development combined with techniques surrounding the legacy tool CA Gen. He joined six fellow graduates in November 2015 to learn from Jumar’s team of technical experts and carefully-chosen external training providers. “It’s very hard work, but VERY beneficial” says Matt. “I think it’s fair to say that every single hour in that classroom is useful – especially when combined with the knowledge that I’m only months away from putting it to real-life use in a professional environment”. “It’s not just about the formal syllabus, you get to learn an awful lot from your colleagues. There’s a wide array of IT backgrounds in the Academy, and there’s a lot you can learn from other peoples’ experiences.” The knowledge gained by Matt and his colleagues on the course directly benefitted Jumar’s initial end client, Capgemini, when the graduates were deployed as junior consultants on a range of projects in Spring 2016. Into the workplace Matt recalls his first day at Capgemini’s delivery centre in Telford as being a mixture of apprehension and excitement. He had previously worked for much smaller companies and the transition to Capgemini was initially rather daunting. “It felt like a really big step” said the mature student. “But, because we’d spent 12 weeks on the Academy, the experience went really smoothly and was nowhere near as daunting as I thought it would have been”. The induction took the form of a two day orientation programme, as well as day-to-day logistical tasks like setting up hardware and software and being introduced to the new working environment. Following this, the knowledge gained on the Academy allowed the team to begin productive work and get involved in various projects. “One of the first things we did was to get involved with a real project to design a Java test harness. The fact that we had just completed several weeks on a Java course was invaluable here, and allowed us to get on with the task in hand with a high degree of confidence.” “ The experience was nowhere near as daunting as I thought it would be Rapid career development ” From this initial piece of project work, Matt has become involved in a wide variety of development tasks, supporting an application portfolio which is mission critical to Capgemini’s client. Central to this is the Agile development methodology – another of the key elements of the Academy’s syllabus. This technique ensures that delivery teams meet client expectations in terms of budget, timeframe and scope. Because this methodology is widely used within Capgemini, the syllabus had been heavily tailored toward this way of working, allowing the team of graduates to adapt quickly and seamlessly to the ‘real life’ working environment. “I feel like my career is definitely heading in the right direction and, looking back, this is something that I really wish I had done much sooner. It can still be challenging – but that’s true of any role. And I thrive on these challenges. It’s a great feeling when you complete a complex task knowing that you have been instrumental making an improvement or meeting an urgent deadline.” It’s not just about the job – it’s about the people “ Matt is still in close contact with the other graduates he worked with during the Academy. In our experience, the culture of close working provides not only invaluable people skills, but also provides a valuable network when graduating from the Academy into the workplace. The level of support is excellent. There is always someone I can contact if I need to More information ” Many of the graduates still socialise together, both outside work and within the many workplace leisure facilities. As Jumar employees, they maintain regular contact with their direct manager at Jumar, who is regularly on site to provide technical and personal support where necessary. “The level of support we get is excellent” says Matt. “I know that there is always someone I can contact if I need to. The Delivery Manager at Capgemini is always available, and I know that support from Jumar is only a phone call or email away. There is also a safety net within my own team, as I work with some highly experienced developers and architects, who are only too happy to share their knowledge”. Jumar Solutions Jumar House Coleshill Road Solihull B37 7HG 0121 788 4550 [email protected]
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