ELEMENTS OF GOOD OWNERSHIP MATTI KOIRANEN, UNIVERSITY OF JYVÄSKYLÄ [email protected] OPENING WORDS: STIMULI FOR THIS COURSE • ”Owners - provided they are active, competent and well-positioned - have a crucial role to play in the processes of creating value for business property”. (Carlsson, 2001) • ”Ownership is the strongest motivation of human action” (Kao et al., 2005) AIMS OF THE COURSE • To deepen the understanding of various dimensions and implications of ownership • To familiarize learners with the criteria and ingredients of good ownership • To examine good ownership policies and practices • To understand the legacy of family business over generations, and to discuss about the dynamism involved in family ownership THE RELEVANCE OF GOOD OWNERSHIP IN FAMILY BUSINESS • A healthy owning family with strong values is, perhaps, the greatest resource a business can have. The values and sense of purpose nurtured by the owners are, thus, the strength and energy for business. • Ownership taps the potential power of the family as the engine to drive (family) business. • Ownership enables that owners have a possibility to grow and develop their potential as well as to fulfil their dreams in and for a society. • Ownership constitutes a task, a territory, and a role as well as a collection of rights, power, wealth, a source of motivation and pleasure. But is also constitutes duties, risks, responsibility, worries, accountability, and can even be a burden or a mental imprisonment for some. Above all, it creates (but may also limit) opportunities. • Competition of getting good owners at many levels is increasing. DEFINING OWNERSHIP VISUALLY • RELATIONSHIP and INTERPLAY between the subject and the object (Grunebaum 1987). • The nature of ownership is RELATIONAL and RECIPROCAL. SUBJECT= THE OWNER (For example a person) Ownership as relationship and interplay OBJECT= THE OWNED TARGET (For example: A house A car or A membership) * Thesaurus: Ownership ~ Dominion, possession, proprietorship. OWNERSHIP: OTHER DEFINITIONS • • • • • • ”Legal right of possession or proprietorship” (Collins Dictionary, 1995, 1115) ”The ability to use and control an object” (Hall, 2005) ”Voting shares or voting power” (Ward & Dolan, 1998, 306) ”The state or fact of exclusive possession or control of property.” (Wikipedia/Ownership) ”The state or fact of being an owner” i.e. ”A legal right to the possession of a thing”. (www.answers.com TM) ”The act of having and controlling the property = The act of keeping in one’s possession (www.thefreedictionary.com) TARGET IS NOT ALONE A RELATIONSHIP • In colloquial language, we often relate to ownership with such adjacent concepts as holdings, assets, capital, property, and wealth. In fact they are not relationships, as they are just targets or objects. • In doing so, we mix the relationship with the object. • This kind of every-day speech also reveals that the legal and economic dimensions of ownership are dominating in our thinking of ownership. GOOD OWNERSHIP: CRITERIA OF ”GOOD” 1) RESPONSIBLE: Ethical (-->high moral values), Sustainable (--> Surviving and adding value over generations), Caring (-->Maintaining good stakeholder balance, stewarding attitude to owning), Patient (--> long-term view). 2) ENTRE-AND INTRAPRENEURIAL: Innovative ( -> Creating new, renewing old), (Pro)active (--> Initiative behaviour and action), Risk-tolerant (--> Accepting uncertainty & coping with it) 3) BALANCING -- OWNERS ARE KEY STAKEHOLDERS • • • • • • • Owners stake is unique. It is their capital input with risk taking, their reputation, their legacy, their history and their future that is at stake. Owners’ responsibility cannot be delegated, but to some extent its risk can be managed, reduced or transferred (like through insurance). Owners’ interests are an essential part of strategic guidelines to management and they are represented in corporate governance by the directors of a board. Companies compete with each other to get good owners; cities and regions compete to get good owners in their areas. Active owners are more than short-term investors. They think more about the continuity than exiting the business. Owners’ financial rewards are dividends and value appreciation. If owners do not use their voice and rights, someone else will do it. OWNERSHIP AND ATTITUDES -1 • In the relationship, like ownership, where something belongs to somebody, attitude to ownership can lead to different kinds of ownership behaviour, such as: • - Selfish and greedy (emphasizing mainly power and proprietorship) • + Unselfish and generous (emphasizing mainly responsibility, stewardship, and even philanthropy) OWNERSHIP AND ATTITUDE -2 • These two different attitudes are extremes; in reality between the two there is a continuum • Ownership behaviour can be contextual. It is possible that the owner can be selfish and unselfish depending on the situation. • Bergolm et al(1994:1): ”Vi har inte ärvt jorden av våra föräldrar. Vi har bara lånat den av våra barn.” i.e. ”We have not inherited the earth from our parents. We have borrowed it from our children.” • Question: What comes to your mind when you apply the above attitude into the business context: proprietorship or stewardship. Are you a short-term investor or a longterm owner ? QUALITY OF OWNERSHIP: SOME ALTERNATIVES 1) GOOD. Value adding and stewarding 2) DISTURBING. Conflicting interests between various owners, bad governance etc. 3) GREEDY. Speculative and selfish. Owners are short-term exploiters, such as ”slaughterers” or ”cornering specialists”. 4) PASSIVE. Lazy or unmotivated people for whom ownership means nothing, or simply a remote investment. Leads easily to a ”power vacuum” in which somebody else starts to use the owner’s voice. 5) COMBINATION. A company can have a mixture of different type of owners representing the above groups of 1-4. This can lead to tensions and lack of direction. INHERITANCE VS. OWNERSHIP (applied from Karlsson -Stider 2000:173) • Like ownership, inheritance can also be a relationship • Financial inheritance (like money); Social inheritance (like relations); Symbolic inheritance (like prestige or status). • The heirloom thinking: Family business can be seen as a heirloom. What are the consequences? • Inheritance processes can be gendered and seniority based. Sometimes gender and seniority are favoured, like favouring oldest sons. • Enlightened nepotism reproduces the relation between a family and their business although, if not enlightened, this can be disturbing and demotivating to non-family actors involved. MULTIDIMENSIONALITY OF OWNERSHIP 1) LEGAL: Mine or ours by legal possession 2) ECONOMIC: Connected with the legal. Mine or ours with economic implications 3) PSYCHOLOGICAL: Mine by emotions and feelings (affective and individualistic) 4) SOCIAL - PSYCHOLOGICAL: Ours by emotions and feelings (affective and collectivistic) 5) SOCIO-SYMBOLIC: Mine or ours, typically as a status, role or identity constructed by possessions. ”To have is to be”. LEGAL - ECONOMIC OWNERSHIP • • • • • • • • Based on social agreements, like legislation. Is a social construct The right to own is a well-protected tradition, and can be regarded as the key axiom of market economy. Scope and limits can be derived from the laws and court decisions. Makes proprietory decision making possible Source of power Creates a domain (is territorial) Sometines manifested by symbols (like name tags). Source of giving (like in philanthropy) Often: Target of taxation. Either the object itself or its yield or both. Can be transferred quickly or rather quickly. LEGAL-ECONOMIC OWNERSHIP IN THE LIGHT OF FINNISH ESTATE LAWS • • • • • • Tax rates: Depends on realtionship rank. I = 16 %; II = 32 %, III = 48 %. Some tax reliefs between close relatives when inheriting business wealth. Grantee classes: I = Lineal descendants & Spouse; II = Parents & Siblings; III = Grandparents. Cousins do NOT inherit. Basinc philosophy: To preserve wealth across generations. Particulars: ”Portion-at-law” rights for descendants. No favouritism can substitute this principleImpact on family business: Favours ownership transfers to close relatives. However, the concentration of ownership can be difficult. THUS, GOOD ESTATE PLANNING PAYS OFF. TAXATION, HOWEVER, IS NOT THE ONLY CRITERIUM. STRATEGIES IN CHANGIN LEGALECONOMIC OWNERSHIP STRUCTURES: SOME ALTERNATIVES • • • • • TRADE = SELLING AND BUYING. The target can be the whole company, part of it, or just its business. The price can be full or lowered. INHERITANCE GIFT SUCCESSION: May be based on Trade/Inheritance/Gift, or their combinations. OTHER OPTIONS: New owners by issueing new shares; Buying own shares to the company; Merging companies; Splitting company; Changing the legal form, like from partnership to a corporation (limited company); Creating a holding-company - or a foundation-based ownership; Changing shares; Liquidating wealth and closing the business PSYCHOLOGICAL OWNERSHIP - 1 • • • • • Can exist with / without legal ownership. Based on emotions. State of mind, feelings and attitudes. Three main roots or motives (all based on human needs): 1) Efficacy; 2) Self-Identity, and 3) Having a place Three main routes or paths (All are bond-creating): 1) Control over target ~ power; 2) Self-investment into target ; 3) Intimate knowing of the target. The above three can be interconnected and / or mutually reinforcing. Not quickly transferable. Evolves gradually. Time is an important dimensions. Remains also in memories. Researchers of this field, for example: Pierce, Kostova, Dirks, Cummings, Rubenfeld, Morgan, van Dyne, Hall, Furby, Beggan, Brown, Mattila, Ikävalko, Nyyssölä, Rauhamäki, Lehti, Koiranen PSYCHOLOGICAL OWNERSHIP - 2 • Quotation from Pierce et al (2001: 301-2): ”As a state of mind, psychological ownership is that state in which individuals feel as though the target of ownership (material or immaterial in nature) or a piece of it is theirs. (i.e. It is ”MINE”). The core of psychological ownership is the feeling of possessiveness and of being psychologically tied on an object. One’s possessions are felt as extensions of self. (Belk, 1988; Dittmar, 1992; Furby, 1978 a,b) - what is mine becomes (in my feelings) part of ME (Isaacs, 1933) and, thus, the state of psychological ownership emerges. When property is grounded psychologically, for the individual, ”mine”, as the individual finds himself or herself in it (Kline & France, 1989), and it is within the individual. Thus, the target becomes part of the psychological owner’s identity”. REINFORCING LOOP OR TRIANGLE PSYCHOLOGICAL OWNERSHIP INTRAPRENEURSHIP AND/OR ENTREPRENEURSHIP JOY OF WORK SOCIO-PSYCHOLOGICAL AND SOCIO-SYMBOLIC OWNERSHIP • • • • • • Based on social interaction. Ownership is a social creation existing in symbolic relationships as well as in the interpretations that actors give to it, as they act in everyday life (Nordqvist, 2005) Inter-individual process drawing attention to symbolic relations asn values of ownership Relates to self-expressive, and categorical aspects, like social position and status. Cf. ”To have is to be” (Dittmar,1992: 65-76) Etzioni (1991:466): ”Ownership is a dual creation. Part attitude, part object. Part in the mind, part real.” Ownership is a social and symbolic phenomenon and a construct based on social relationships (Nyyssölä, 2006). TYPES OF OWNERSHIP: A COMPARISON TYPE OF OWNERSHIP CHARACTER NATURE LEGAL-ECONOMICAL Socially constructed and institutionalized. Absolute, verifiable, easily transferable. PSYCHOLOGICAL Emotional Relativistic Processual SOCIAL i.e. sociopsychological and sociosymbolic Socially constructed and/or Relativistic internalized in the Processual process of interaction. ROUTES Social agreements, like law. Intimate knowing Controllability Self-investment Values, Symbols, Learned and shared meanings THE PYRAMID OF OWNERSHIP MOTIVES (Ward 1997, in the Best of Family Business Review II, 109) Contribution to society Actualization, Realization Strong family purpose. Legacy and Values. Best investment. Achievement, Esteem. Loyalty to employees. Employment opportunities. Keep family together. Avoid passive wealth. Social satisfaction Comfort and Security DIFFERENT OWNERS CAN HAVE DIFFERENT INTERESTS • Company owners are not all alike. Sometimes far from that. • Some want to participate and work in business actively, some ”just” want to own and perhaps control the company. Some can be reluctant and detrimental owners. Some are investor-type owners whose main interest is in dividends and/or value appreciation. • Some have short-term objectives, some have long-term orientation in being an owner. • Good owner control (governance) is decisive for the company’s success. OWNERSHIP TYPES: POWER PERSPECTIVE OWNER'S POWER Closely-owned family business Core Family Private large investor State-owned (municipal) Private large investor "IDENTIFIABLE OWNERSHIP" "UNIDENTIFIABLE OWNERSHIP" Domestic institution Fragmented family ownership Private small investor Domestic or foreign investor Corporation Private small investment "IDENTIFIABLE INVESTMENT" "UNIDENTIFIABLE INVESTMENT" PRIVATE OR FAMILY OWNED PUBLIC OR STATE-OWNED The individual owner’s power is an U-curve. In state-owned companies it is representational but still strong. OWNERSHIP CREATES RIGHTS AND RESPONSIBILITIES • Rights and responsibilities are products of conceptions regarding moral and legal action as the members of the society construct them in that place at a certain time. This means that rights and responsibilities are related to social and cultural environment. • Ownership with its rights and responsibilities can be shared between individuals and groups. • Rights and responsibilities based on owenrship can be transferred to people who are not legal owners. • Ownership is relational. For example, what are the rights and responsibilities of an owner compared with those of a nonowner ? OWNERS’S RIGHTS AND RESPOSIBILITIES: A COMPACT AND SIMPLE VIEW 1) An owner can USE the owned object (as s/he likes). 2) An owner can CONTROL, how others use it. 3) An owner can TRANSFER these rights (as s/he likes) 4) An owner is legally responsible for MAKING SURE that the owned object does not cause damages to anybody. 5) An owner is morally responsible for ENHANCING common good. ==> OWNERSHIP IS A COMBINATION OF RIGHTS AND RESPONSIBILITIES (CF. MONKS & MINOW, 2004:9899) AN OWNER NORMALLY CAN … (cf. Monks & Minow, 2004) • • • • • • • • Maintain the right to own shares and deal with them. Control over how profit is distributed. Make or delegate managerial decisions. Get information about the performance and a chance to monitor it. Recruit and, if necessary, dismiss top management Make strategic decisions Transfer the above rights to someone Have the right and responsibility to intervene if the firm is going to a wrong direction and entering into a crisis OWNERSHIP AT FOUR LEVELS cf. Mattila & Ikävalko, 2003) 1) OWNERSHIP SOCIALLY. Example: how others see you as an owner, and how you can interact with them as an owner. 2) OWNERSHIP LEGALLY (de jure). Example: According to the law and agreements, are you an owner or not. The most typical way to define and interpret ownership. 3) OWNERSHIP OPERATIONALLY. Example: Who is using an object / working with or for the object. Who is using power or taking responsibility related to the object. 4) OWNERSHIP PSYCHOLOGICALLY. Example: Who honestly feels that the object is his/hers. OWNER’S RESPONSIBILITIES • A) Background: Face-less, heart-less and impatient owners have become more common and have caused anxiety among other stakeholders. Very little ownership education at schools or universities. Scandals due to bad and irresponsible owenrship. Increase of hedonistic ownership. More multicultural and multinational ownership. • B) Responsibility as a concept: The obligation or a duty to give a response, if somebody asks: Why did you do this/so (active responsibility) or Why did you not do this /anything (passive resposibility). Can be based on causality, virtue ethics, capacity, task, role expectation • Responsibility ~ Answerability ~ Accountability FACETS OF RESPONSIBILITY • • • • Expected or Desired vs. Actual Personal, collective, or corporative Sometimes hierarchically defined A moral code protecting a person, other people and a society (like responsibility of driving cautiously in the traffic) • Categories (although overlapping): Psychological, social, economic, legal, environmental, moral, etc. • Examples of managerial responsibilities: profit responsibility, budget responsibility, project responsibility etc. ACTIVE SHAREHOLDERS’ RESPONSIBILITIES TO THE COMPANY 1) To define and then demand what are reasonable returns on equity or invested assets. 2) To provide values and principles of doing business and ensure that tehy remain instilled in the company. 3) To define the owner-related priorites and policies and communicate them clearly OWNERSHIP VS. WALTER BAGEHOT’S IDEAS OF THE RIGHTS OF THE SOVEREIGN • A sovereign (like a king) has normally the following rights: 1) Right to be consulted and get advise; 2) Right to encourage; 3) Right to warn and to be warned. • Think about these rights as applied to a family business owner. TYPICAL STAGES OF OWNERSHIP IN FAMILY BUSINESS • FIRST GENERATION: Founder as a (sole) controlling owner. • SECOND GENERATION: Siblings in partnership • THIRD GENERATION: Cousins as a confederation • ETC., ETC. • N.B. From the ownership’s perspective: It is possible, and often advisable, to ”prune” the family tree and narrow down the number of owners. VALUE CHAIN OF GOOD OWNERSHIP IN A FAMILY BUSINESS CONTEXT 1) 2) GOOD OWNERS, GOOD OWNERSHIP GOOD GOVERNANCE (incl. family life & business) 3) GOOD BUSINESS MANAGEMENT GOOD FAMILY LIFE 4) GOOD BUSINESS PERFORMANCE, GOOD COMPANY HAPPY 5) FAMILY SUCCESSFUL FAMILY BUSINESS BALANCING CONTESTING INTERESTS IN A FAMILY BUSINESS CONTEXT. Examples a) Rights and Responsibilities b) Privileges and Duties c) Business interests and Family interests d) Growth and Controllability e) Balance sheet and Profitability f) Interests of family actors vs. non-family actors g) Interests between active and passive owners h) Contesting ideologies of paternalism, managerialism and entrepreneurialism i) Interests of retiring vs. next generation j) Distributing profit and retaining profit in the company k) Emotionality and non-emotionality (the latter sometimes wrongly called rationality STRATEGIES IN CHANGING OWNERSHIP STRUCTURES: SOME ALTERNATIVES • The objects of legal-economic ownership can be changed by the following means: • TRADE, i.e. Selling and buying. The object can be the company or just its business. The price can be full or reduced. INHERITANCE. This can be will-based or defined through normal legislation regarding estates. GIFT. Ordinary or ”Early inheritance” SUCCESSION. Typically based on one of the above. • • • OTHER ALTERNATIVES IN CHANGING OBJECTS OF L-E OWNERSHIP • • • • • • • • • Introducing new owners by issueing new shares, like outside financers, for example venture capitalists Buying own shares into the company itself Merging companies Splitting companies Changing the legal form, like from partnership to a corporation (limited company) Creating a holding company / foundation - based ownership Changing shares with someone Liquidation and Cessation of the company Option-based rewarding schemes leading to later changes CHALLENGES OF THE OWNER-MANAGER WHEN PREPARING FOR SUCCESSION • • • • • Understanding one’s role right: Support and guide, do not force. Upbring the successor in the right way: ”The art of teaching is the art of assisting discovery” / Aronoff & Ward, 1992:41) Finding mentors, consultants, and outside directors when needed: these external advisers can help considerably. Avoiding the trap of unsciously thinking that one is indispensable. Your successor can be much better than you are. Avoiding the trap of ”cloning” a successor. This is impossible anyway, and it is often detrimental as the successo would perhaps be ill-equipped with the future challenges IMPLICATIONS OF OWNERSHIP: A SUMMARY • Ownership means a status, a role and a task. It includes risk, duties, and worries. By acting in a responsible way, the owner has a well-deserved and legitimate right to use power, to grow wealth, and to feel joy caused by successful ownership. BECOMING A GOOD FAMILY BUSINESS OWNER: WHAT SHOULD BE LEARNED? • • • • • • • • How to interact in a mature and respectful way with your coowners. What are the rights and responsibilities of an owner? What is the nature and structure of the family assets? How to arrange financial wealth in an effective way (allocation, decision making, taxation etc.) When is the optimal time for ownership transition and why ? How to define the ownership strategy and align it with the family strategy? How to interpret the financial information regarding the family business N.B. The above list is inadequate. It coves only a few of the topics. PERFORMANCE OF FAMILY FIRMS: OWNER’S VIEW (Sharma, 2004: 1-36) FAMILY DIMENSION Positive BUSINESS DIMENSION Negative Positive Negative I WARM HEARTS DEEP POCKETS High Emotional and Financial Capital III WARM HEARTS EMPTY POCKET II PAINED HEARTS DEEP POCKETS High Financial but Low Emotional Capital IV PAINED HEARTS EMPTY POCKETS High Emotional but Low Financial Capital Low Financial and Emotional Capital OWNERSHIP STRUCTURE AND CLASSES OF STOCK • At the beginning normally: One type of stocks, all owned by the controlling owner (typically the founder) • Later: Redesign of capital structure of the company. For example, recapitalizing the stock into two classes (voting and non-voting). Minor impact on power transfer, major impact on profit distribution. This kind of arrangement can be used and it is worth consideration when the company will have esternal shareholders (like venture capitalists), and / or when there are active and passive relatives as owners. • Non-voting shares: ”Phantom stock” provides incentives to management.. Offering just financial benefits but no power. OWNERSHIP AND PATIENT CAPITAL • The ownership subsystem of a family firm protects the healthy and responsible owner-family-business interaction. It is deemed to keeping the family capital patient. • In its absence, if the owners do not use their power or are not responsible, the long-time investment horizon disappears • Providing shareholders liquidity and creating good buy-sell agreements are useful when preserving concentrated ownership in the hands of family members. OWNERSHIP AND SHAREHOLDERS’ LIQUIDITY • At an early stage of the family business, one but not the only aim often is to increase equity capital. At that time, less thought is given to owners’ liquidity, as the company is struggling for survival and growth. Cash flow surplus, if any, is used for growing the company and securing the company liquidity. • Later, successions challenge these reinvestment paradigms. For example, inheritance taxes cause an increase in the demand of owners’ liquidity. Current income i.e. Dividends as a predictable cash flow become increasingly important. • The shareholders’ liquidity needs to be balanced with the company needs, i.e. Company liquidity, company risk level, growth rate, taxation. • Liquidity planning at two levels (company, owner) is crucial. OWNERSHIP AND OPTIONS • The use of options is more typical in a non-family than in a family firm. Management options are rather typical in public firms. • Options are used to create and maintain higher commitment from managers and/or employees to the success and the value creation of the company. They are used as an incentive. • Options mean, in fact, a transfer of wealth and future ownership rights (incl. power) from the present owners to the transferees. • Option-based profits are taxable income to the transferee. If the marginal rate of the taxation of the transferee is over 50 %, it is the public sector that gets most out of this benefit. OPTIONS AS A METHOD FOR REWARDING • Options are financial instruments. Option schemes are normally based on the increase of share value. This arrangement tries to solve the so-called agent-principal problem. • Options are intended to lead to the goal alignment between owners and managers (sometimes also other employees). Options are also intended to create motivation and commitment to increase the share value. Options can be sold and bought. • Options lead to the issue of new stocks, which dilutes the relative share of old stocks. Option schemes have pros and cons. If the dilution effect is bigger than the incentive effect, the scheme is not economically viable from the owners’ point of view. • Profit-based bonuses are often much simpler solutions. ALTERNATIVES OF OPTIONS WHICH OWNERS CAN USE FOR REWARDING • Stocks (without the option scheme) based on the achieved results or after a certain amount of years in service. • Phantom stocks = Synthetic stocks that give financial benefits but no voiting rights. • Employees’ fund as an owner (--> ”industrial democracy) • Bonuses, profit-sharing schemes and salary increase • Fringe benefits, like a company car, additional insurance, pension arrangements, training programmes etc. PLANNING THE ESTATE • Estate planning (and making a will) is too often a target of procrastination. It is delayed or postponed, but it should not be. Is often delayed in the fear of losing control or causing disputes between the heirs. • It is important for continuity, and its lack can cause bad damage. • Experts’ need is often needed (legal, financial, taxation etc.) • The business itself is typically the most significant part of the family’s income and its net assets. • An estate plan that covers the family firm should treat the business as an on-going concern, not just as a collection of assets. This is essential for the business continuity. • Valuation of the company’s worth can be tricky. VALUATION ALTERNATIVES: HOW TO FIND OUT THE ECONOMIC WORTH ? 1) ACCOUNTING APPROAH: Book Value; historical and sometimes far too low. With/out inflation adjustments. 2) MARKET APPROACH: ”Business-based”, like similar deals, received offers, comparable deals etc. Highly depending on the marketability. 3) INCOME APPROACH: Net present value of future cash flows (DCF) or Economic value added (EVA). Earning capacity. Sometimes difficult to estimate, and includes question marks. 4) NET SUBSTANCE VALUE: Worth in bankruptcy or in liquidation. Assets minus liabilities. Normally based on book values. ”Bankers’ view.” 5) LAST YEAR’S TAXATION VALUE. Also historical. Can be too low or too high as compared with the ”real” value. OWNERSHIP AND CORPORATE GOVERNANCE ORIENTATION SCOPE BROAD NARROW GOAL ORIENTED TASK ORIENTED System for direction and Secure the economic viability and legitimate. control. Example B Example D Satisfy and look after owners' interests. Select good managers and make them accountable to owners. Example A Example C OWNERSHIP AND CORPORATE GOVERNANCE: DEFINITIONS - 2 • Example A = NARROW AND GOAL-ORIENTED: ”Corporate governance can be defined as how the owners’ interest is organized and exercised in order to influence the strategy processes.” (Melin & Nordqvist, 2002) • • • Example B= BROAD AND GOAL-ORIENTED: ”Corporate governance is a system of structures and processes to secure the economic viability as well as the legitimacy of the corporation.” (Neubauer & Lank, 2004) Example C= NARROW AND TASK-ORIENTED: ”A good governance structure is one that selecst the most able managers and makes them accountable to investors.” (Tirole, 2001) Example D= BROAD AND TASK-ORIENTED: ”Corporate governance is the system by which companies are directed and controlled”. (Cadbury, 1999) OWNER’S WILL IS REFLECTED IN OWNERSHIP STRATEGY, CORPORATE GOVERNANCE AND IN COMPANY STRATEGY. OWNER’S VOICE IN HEARD. OWNER’S WILL & COMPANY STRATEGY OWNER’S WILL Vision = What shareholders want? And why? What are stakeholders wants? Mission OWNERSHIP STRATEGY = How is ownership structured? How to add value? Values Goals etc. Guidelines Structure Capital structure Life-cycle Risk policy etc. CORPORATE GOVERNANCE = How to secure business viability? How to keep things legitimate? CORPORATE STRATEGY AND BUSINESS STRATEGY Direction Control Board activities Business that satisfies the owners and other stakeholders OWNER’S VOICE THROUGH GOVERNANCE BODIES BUSINESS SIDE FAMILY SIDE ANNUAL GENERAL MEETING (AGM) FAMILY ASSEMBLY BUSINESS BOARD (for governing) FAMILY COUNCIL CEO & SENIOR MANAGEMENT (for managing) FAMILY COMMITTEES AND WORKING GROUPS A FAMILY BUSINESS GOVERNANCE SYSTEM MAKING OWNERSHIP POLICY EXPLICIT: ITEMS IN FAMILY PROTOCOL • • • • • • • • • • Jobs: Entry & Employemnt & Exit Compensation Shareholders’ agreement(s) Liquidity in the family and in the company (dividend policy etc.) Board of directors (Family vs. non-family participation) Family Council or Family Office (Tasks and nature) Communication, reporting to share- and other stakeholders Venturing programme: new business ventures Philanthropy Archives (to keep family and business memories alive; to respect the family and family business history). GOOD BOARD IS CRUCIAL IN CORPORATE GOVERNANCE • • • • • Very important. The board is the owners’ extended arm in directing and controlling the performance. Board is expected to transfer owners’ values, expectations and targets into the managerial work. Board and management team are important sources of the company’s credibility capital. A board is a renewing force and adds value to managerial work. A good board member should always have business competence as well as an entrepreneurial mindset. Even better, if s/he has also industry- and branch-related knowledge, but some of the board members’ metaskills are quite general and very similar in different kinds of businesses. ACTIVE OWNER AS A GOOD BOARD MEMBER • • • • • • • • • Sees the total picture and has good judgment. Exercises independent judgment but is also a good team player. Is committed and dedicated. Has the skill and courage to ask incisive questions. Has high integrity. Is as much as possible free from possible conflicts of interests. Fits well with the composition of the board. It is important that the board members have complentary competencies and ideas. Makes a meaningful contribution i.e. adds value. Prepares oneself carefully and professionally to the meetings. Has an open mind to learn from others. THE BENEFITS OF AN ACTIVE BOARD WITH NON-FAMILY MEMBERS (Cf. Ward, 2001:15-27) • • • • • • • • • • • A good board can be a valuable asset by: 1) Combining in-house experience and External expertise 2) Enhancing self-discipline and accountability among family owners. 3) Serving as a useful sopunding board, like, for example, in evaluating ideas. 4) Getting an external’s opinion (can be more objective) 5) Contributing to strategic planning and councelling. 6) Providing insight into key people, offering contacts to these key people. 7) Making challenging questions 8) Offering confidential and emphatic councelling with trust. 9) Adding creative thinking and decision making. 10) Adding valuable corporate relations. VALUE DRIVERS IN VALUE CREATION Value drivers + GROWTH DETERMINANTS OF VALUE DRIVERS + PROFITABILITY RISK VALUE OF THE FIRM - TENSIONS BETWEEN VALUE DRIVERS GROWTH RISK PROFITABILITY In family firms, where the risk element is very concrete and the desire to keep family control is high, growth is often curtailed. Value of the firm is increased stepwise and continuously. VALUE CREATION AND TIME HORIZON VALUE ACCELERATION ENTREPRENEUR'S ATTITUDE INTRAPRENEUR ENTERPRISING FAMILY BUSINESS OWNER OR OWNERENTREPRENEUR GENERATIONAL UNINTERESTED, PASSIVE PRESERVER OR A "DROP-OUT" NON-ENTERPRISING FAMILY WEALTH PROTECTOR WEAK TRANSGENERATIONAL STRONG ECONOMIC OWNER'S ATTITUDE VALUE PRESERVATION Attitude to value creation: acceleration vs. preservation Attitude to the length of ownership: generational vs. transgenerational. ADVISERS CAN HELP FAMILY BUSINESS OWNERS: SOME EXAMPLES - 1 • OWNERSHIP AND LEADERSHIP EDUCATION • CONTRIBUTING TO STRATEGIC PLANNING PROCESSES AND SECURING PLANS THAT ARE SOUND AND DEVLOPMENTAL • DEVELOPING GOVERNING MECHANISMS THAT SUPPORT THE BUSINESS GROWTH AS WELL AS OWNERS’ AND OTHER STAKEHOLDERS’ INTERESTS • HELPING FAMILY MEMBERS TO DISCOVERR AND DEEPLY UNDERSTAND WHY THEY OWN AND WORK TOGETHER ADVISERS CAN HELP FAMILY BUSINESS OWNERS: SOME EXAMPLES -2 • • • • ADVISING SUCCESSIONS. HELPING TO RESTRUCTURE AND TRANSFER OWNERSHIP AND LEADERSHIP OVER GENERATIONS. ASSISTING THE MANAGEMENT OF CHANGE PROCESSES HELPING IN BOARD DEVELOPMENT IMPROVING COMMUNICATION GIVING ADVISE REGARDING TAXATION AND FINANCE SOME WIDESPREAD THEORIES FOR OWNERSHIP STUDIES - PARTICULARLY IN THE FAMILY BUSINESS CONTEXT • • • • • • • Agency Theory (= AgentPrincipal Theory) Stewardship Theory Stakeholder Theory Resource-based theories Theories of Firm Growth Network/Partnership theories Risk theories • • • • • • Systems theory Transition theory Power theories Motivation theories Ethical thoories Organizational theories • Social-psychological thoeries THE KEY PLAYERS WHO SHOULD LEARN MORE ABOUT OWNERSHIP • OWNERSHIP • MANAGEMENT • • • • • • • • • • FAMILY MEMBERS FAMILY COUNCIL ALL OWNERS OWNERS’ COUNCIL AGM PARTICIPANTS NOMINATION COMMITTEE BOARD CHAIRMAN OF THE BOARD CEO EXECUTIVE COMMITTEE OR MANAGEMENT TEAM • ADVISORS • POLITICIANS BEING SIMULTANEOUSLY A GOOD OWNER AND FAMILY MEMBER • • • A long-term tie between the two roles. Metaphorically expressed: For family membership you do not get just a shortterm visitor’s visa or a working permit, you get a ”permanent passport”. Depending on what role you take and what type of owner you are, you can expect different kind of returns. Owner types and their returns: ”Investor” (Return on Financial Investment); ”Proud” (Return on Identity); ”Active in Governance” (Return on Voice); ”Active in Business” (Return from Participation). As you can see the legacy or inheritance in family business is not just money. It can be a heirloom. FAMILY BUSINESS AS A HEIRLOOM (Adapted from Karlsson-Stider, 2005) • • • • HEIRLOOM IS A VALUABLE OBJECT THAT HAS BELONGED TO A FAMILY FOR GENERATIONS. FOR THE OWNERS IT IS A SYMBOL OF CONTINUITY, UNITY AND TYPICALLY MORE VALUABLE TO THE FAMILY THAN TO THE OUTSIDERS. THEREFORE, AND FOR EMOTIONAL REASONS, IT IS NOT ”FOR SALE”. THE OWNERS DO NOT WANT TO LOSE IT. THERE IS A DIFFERENCE BETWEEN MANAGING A COMPANY AND MANAGING A HEIRLOOM. WITH A HEIRLOOM YOU TRANSFER THE LEGACY AND RESPECT FOR THE FAMILY HISTORY. AT THE SAME TIME YOU ALSO HAVE TO PLAN FOR THE FUTURE. HEIRLOOM CREDO: ”YOU NEVER ACTUALLY OWN, YOU MERELY LOOK AFTER IT FOR THE NEXT GENERATION.” THUS, PLANNING FOR SUCCESSION MEANS PLANNING FOR THE SECURITY AND CONTINUITY OF THE HEIRLOOM. GOOD FAMILY BUSINESS OWNERS ARE STEWARDS, NOT PROPRIETORS • • • According to Poza (2006,16) the stewardship perspective means that ”… family members view the firm as an extension of themselves and therefore view the continuing health of the enteerprise as connected with their own personal well-being.” In other wordss, Poza regards that family owners are ”…stewards of the firm.” (Underlinings added by MK) Stewardship implications of ownership can be seen as an endeavour to continuing health in business and family. It is taking the view to the continuity without selfish opportunism, expropriation or entrenchment that controlling owners could otherwise exercise in their relations to other stakeholders. Stewards feel that their responsibility is to build value not just to shareholders but also for other stakeholders. Stewardship perspective is one of the key ingredients for the long-term sustainability of family business. It satisfies owners’ justified interests and also pays attention to what is regarded as common good. OWNERS’ STEWARDSHIP CREDO FOR FAMILY BUSINESS • Mr. Lehmann, the owner-manager from Fel-Pro (as quoted by Ward, 2001,245) says: ” We want to be able to make decisions about our mission ourselves. We want to be masters of our destiny. And we want to be able to preserve what we think is good about our company for our children and for the community.” • This kind of attitude pays off as it gives the owner a gratifying sense of personal purpose and responsibility as well as significant benefits for the family, economy, and society as a whole. IN BALANCE OR OUT OF BALANCE? REWARDS GOOD & ACTIVE EMPLOYEES FAMILY BUSINESS OWNERS BADLY INDEBTED BUSINESS OWNER RISKS VENTURE CAPITAL FINANCIERS RIGHTS RESPONSIBILITIES GOOD & ACTIVE EGOISTIC STAKEHOLDERS SUCCESSFUL FAMILY FIRMS OFTEN HAVE SIMILARITIES • BUSINESS SIMILARITIES: 1) Strong, visionary leaders; 2) Strong entrepreneurial spirit and drive; 3) Good business skills and expertise; 4) Responsible owners with ”heart” and ethics; 5) Ability to respect shareholders i.e. The stewardship philosophy; 6) Successio process based on jointly accepted rules and common vision. • FAMILY SIMILARITIES: 1) A long-term continuity of the family to remain in (family) business; 2) Strong family values; 3) Family pride i.e. Respect for the family name and history; 4) Social engagement i.e. Willingness to make the community and the world a better place to live in; 5) Sufficient voting rights to retain control over key strategic decisions. FAMILY’S INVOLVEMENT MAY DIFFER (cf. Habbershon & Williamsn, 1999) • The involvement in ownership and management • /----------------------/------------------------/ A B C • • • A = CONTROLLING FAMILY OWNERSHIP. Typically family management and rather simple structure. B = CONCENTRATED FAMILY OWNERSHIP. Typically toplevel family management C = CONSOLIDATED FAMILY OWNERSHIP. Typically multilevel family management
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