SENIOR EXECUTIVE STRUCTURE - DEPARTMENT OF HUMAN SERVICES
Kathryn Campbell
SECRETARY
THIS CHART REFLECTS THE DEPARTMENT S STRUCTURE AND POSITION OCCUPANCY EFFECTIV E 21 JANUARY 2016
Welfare Payment Infrastructure
Transformation Programme
Tam Shepherd, A/g
Vacant
Programme Executive Director
Audit
Allan Gaukroger, GM
Audit
Michael Robinson, NM
Chief Fin ancial Officer
Mark Jenkin, CFO
Financial Management
Kari Ahmer, NM
Simplification
Danielle Fin nigan, A/g NM
Vacant
Programme Management
Office
Sabeena Oberoi, NM
WPIT Change Management
and Communications
Sally Thauvette, A/g NM
Vacant
DVA Transformation
Jo Mond, NM
Financial Accountin g
Kym Partington, NM
Financial Systems
Drago Stanojcic, NM
Commercial
TBC, GM
Service Delivery Operations
Group
Rohan Wong, GFM
eGovernment and Digital
Projects
Melissa McClusky, GM
CIO Group
Andrew Harvey, GFM
eGovernment Strategy and
Relationships
Vacant, NM
eGovernment Projects
Jordan Moore, A/g NM
Jane Andrews, NM
DHS Digital Projects
Melissa Conway, A/g NM
Cathy Sear, NM
Business Solutions Centre
Pam Spurr, NM
WPIT Transformation and
Procurement
Sue Kruse, GM
Business Transformation
John Kilner, NM
Vendor and Commercial
Management
Phil Lindenmayer, NM
Service Delivery Operations
Graham Maloney, A/g
Grant Tidswell
Deputy Secretary
Participation, Aged Care,
Service Strategy and
Integrity
Malisa Golightly
Deputy Secretary
Families, Older Australians
and Service Information
George Thiveos, A/g
David Learmonth
Deputy Secretary
Health and Information
Barry Sandison
Deputy Secretary
Enabling Services
Jonathan Hutson
Deputy Secretary
Shared Services
Barry Jackson
Deputy Secretary
CIO Group
Gary Sterrenberg
Chief Information Officer
Portfolio Strategic Manager
Jason Armstrong
Advisory Services
Robert Higgins, NM
Strategy and Architecture
Charles McHardie, CTO
Shared Services and
Contract Management
Liz Bundy, NM
Enterprise Architecture
Peter Mills, A/g NM
Vacant
Corporate Operations
Mark Young, A/g GM
Vacant
Property
Patricia Wells, A/g NM
Robert Towner, NM
ICT Product Architecture
Rob Doughty, NM
Child Support Smart Centres
Bill Volkers, GM
Face to Face Service Delivery
Russell Egan, GM
Participation
Melissa Ryan, GM
Families
Alison McCann, A/g GM
George Thiveos, GM
Health Support and Business
Services
Colin Bridge, GM
Child Support, New Customers
and Mainstream Services
Bruce Young, NM
Child Support Specialised
Assessments and Medicare
Public
Jill Simpson, NM
Colin Parker, NM
Child Support Intensive
Collection Services
Brenton Halliday, A/g NM
Tracey Sheather, NM
Telephony Service
Delivery Projects
John Manthey, NM
North NSW
Chantal Oxenham, A/g SL
Vacant
Working Age Programmes and
Compliance
Melissa Lond, NM
Adrian Hudson, NM
New Parents, Child Care and
Programme Improvement
Nicole Pietrucha, NM
Assistance Programmes
Jenny Benjamin, NM
South Queensla nd
Mark le Dieu, SL
Education and Job Seeker
Contact
Paul Creech, NM
Smart Centres
Jenny Teece, GM
Smart Centres South
Paul McNae, NM
Smart Centres East
Louise Hamilton, NM
Smart Centres Central and
West
Bridget Brill, NM
Smart Centres North
Narelle Cameron, NM
Smart Centres Channel
Operations
Matt Clarke, A/g NM
Vacant
Indigenous, Regional and
Intensive Services
Michelle Lees, GM
Northern Australia
Brian Wilkinson, SL
Northern Queensland
Peter Searston, SL
South Australia
Simon Edwards, SL
Western Australia
Sandy Mamo, SL
Indigenous Services
John Gibbs, NM
Multicultural Services
Tricia Flanagan, NM
Southern NSW
Barbara Causon, SL
Families and Child Support
Policy
Dennis Mahony, NM
Families Programme Assurance
and Coordination
Angela Ford, A/g NM
Alison McCann, NM
Health Support Programmes
Shareez Farouk, NM
eClaiming
Rory King, NM
Ministerial Coordination and
Parliamentary
Patrick Cremen, NM
Medicare Public
Monique Hamilton, A/g NM
Vacant
Communication and
Correspondence
Jake Winter, A/g SA
Aged Care
Craig Storen, GM
Central NSW
William Garton, SL
Aged Care Programmes
Linda Young, NM
Aged Care Reform
Penny Fogarty, A/g NM
Vacant
Older Australians
Vicki Beath, GM
Older Australians and
International
Pam Saunders, NM
Health Programmes
Alice Jones, GM
Service Strategy
Nathan Williamson, GM
Multicultural and Rural
Programmes
Tulip Chaudhury, NM
Health Strategy and Projects
Matt Corkhill, NM
Welfare Reform
Karen Ballintyne, NM
Deduction and Confirmation
Kirsty Faichney, NM
Tasmania
David Mole, SL
Eastern Victoria
Brad Nash, SL
West Victoria
Jane Steinkamp, A/g SL
Kate Hay, SL
Central Queensland
Marianne Evans, A/g SL
Ian McInnes, SL
Service, Performance
and Coordination
Kate Hay, A/g GM
Graham Maloney, GM
Customer Service
Lorna Andrews, NM
Service Delivery Performance
and Analysis
Brendan Jacomb, NM
Demand, Supply and
Scheduling
Caitlin McConachy, A/g NM
Leanne Smith, NM
Service Integration and Digital
Operations
Trish Woolley, NM
Change Coordin ation and
Operations Design
Susan Morrison, NM
Business Process Operations
Deb Rollings, NM
Customer First
Kylie Crane, NM
Disability and Carers
Laura Gannon, NM
Government Partnerships and
New Work
Cathy Hamlyn, A/g NM
Alex Dolan, NM
Business Integrity
Mark Withnell, GM
Serious Non-Compliance
Mark Brown, NM
Internal Fraud Control and
Investigations
Mary Jerrim, A/g NM
Rhonda Morris, NM
Customer Compliance
Scott Britton, NM
Payment Integrity
Jan Bailey, NM
Medicare Customer
Compliance Transition
Rhonda Morris, NM
Taskforce Integrity
Ray Johnson, AC
Service Information
Darren Box, GM
Child Support System Redesign
Mark Garrity, NM
Customer Payment Services
Alex Anderson, NM
Governance
John Kalokerinos, NM
Medicare Providers
Steve Farrell, NM
Sydney
Scott Chant, SL
Northern Victoria
Stan Neely, SL
Whole of Government
Coordination
Rosemary Deininger, GM
eHealth
Jennie Roe, NM
Functional and Efficie ncy
Review
Paul Hupalo, NM
Deregulation and Portfolio
Advice
Simone Pensko, NM
Communication
Kristen Hannah, GM
Pharmaceutical Benefit s
Donna Griffin, NM
Departmental Spokesperson
Hank Jongen, GM
Medicare and Veterans
Karen Hebditch, A/g NM
Vacant
Media Management and
Executive Communication
Bevan Hannan, A/g NM
Scott Anderson, NM
Strategic Information
Michelle Wilson, GM
Information Services
Mark Cousins, NM
Legal Services
Annette Musolino, CC
Programme Information
Rick Molo ney, NM
Information Gateway and
Governance
Chris McNab, A/g NM
Stephen Kelly, NM
Commercial Law
Damien Brazel, A/g GC
Lisa Carmody, GC
Debt Management
Debbie Weise, NM
Data, Analytics and Research
Tony Gargan, NM
Customer Correspondence
Helen Peel, NM
Appeals
Angela Geerdink, NM
Security
Hawari Badri, NM
Procurement and Records
Management
Paul Nemes, A/g NM
Mark Young, NM
Workforce Planning
Robyn Calder, NM
Customer Processing Systems
Rubyn Wip iiti, A/g NM
Vacant
Recruitment
Alison Fit zgerald, NM
Learning and Development
Andrea Paschalis, NM
Payroll and HR Systems
Jacqui Hughes, NM
People Services
Adrian Hudson, A/g GM
Vacant
Workplace Health and Safety
Carl Princehorn, NM
People Support
Alan Paul, A/g NM
Owen Livermore, NM
Programme Advice and
Ombudsman
Maris Stipnieks, GC
Workplace Relations
Samantha Nichol, NM
People Legal and Customer
Compensatio n
Tim Ffrench, GC
Social Services Project Delivery
Janice Silby, NM
Service Network Systems
Michael Gee, A/g NM
Josh Bosschieter, NM
Paul Menzies-McVey, EC
FOI and Litigation
Alice Linacre, GC
Child Support Applications
Richard Hayward, NM
Enterprise Testing
Denise Lanyon, NM
People Capability
Shane Bennett, A/g GM
Neal Mason, GM
Business Transformation Legal
Privacy and Information
Release
Marc Mowbray-d Arbela, GC
Customer Services Systems
Bob Lyons, GM
Social Services and
Corporate Systems
Marcus Markovic, GM
Online Services
Josh Bosschieter, NM
Devika Weereratne, NM
Social Service and Customer
Communication Systems
Purwanti Govier, A/g NM
Dale Naughton, NM
Families and
Pensions Systems
Graham Archer, NM
Jo-Anne Mason, NM
Corporate and Payment
Systems
Phil Hoyle, A/g NM
Vacant
Portfolio Project Office
Kim Terrell, GM
Aged Care Redevelopment
Jo Hammersley, NM
ICT Services and Cyber
Security
Mitch Levy, A/g GM
Vacant
ICT Portfolio and Business
Management
Elaine Ninham, NM
Health and Government to
Business Systems
Jim McMahon, A/g GM
Vacant
Strategic Vendor Management
and Sourcing
Matthew Lee, A/g NM
Vacant
Cyber Security
Glenn Mitchell, A/g NM
Mit ch Levy, NM
Business Information and Data
Services
Andrea Jones, NM
ICT Infrastructure
Mike Brett, GM
eHealth and Dig ital Services
Devika Weereratne, NM
Mike Mitchelmore, NM
PBS and Medicare
Johanna Wicks, A/g NM
Graham Archer, NM
Business Integrit y Systems
Maurice Savelli, NM
Insurance and Disability
Services
Grazyna Zejdler, NM
Enterprise Services
Matt Smith, NM
Service Operations
Brynten Taylor, NM
Infrastructure Engineering
Belinda Gloyne, A/g NM
Vacant
Applications Services
Engineering
Garrett McDonald, NM
Project Delivery and
Assurance
Bianca Ruut, A/g NM
Vacant
Project Support
Soraya Weber, NM
Assessment Services
Susan Cartwright, NM
Social Work Services
Monica Bacusi, A/g NM
Vacant
- Temporary role.
- The National Manager, Deregulation and Portfolio Advice reports directly to the
Secretary regarding deregulation policy matters.
- SES Band 1 employee reporting directly to the Programme Executive Director,
Welfare Payment Infrastructure Transformation Programme.
- SES Band 1 employee reporting directly to the Deputy Secretary, Enabling
Services.
- Reports to the Deputy Secretary, Enabling Services for day to day operations.
- SES Band 1 employee reporting to the Deputy Secretary, Shared Services
Higher duties and at-level arrangements are only shown when the tenure is four
weeks or more. The higher duties or at-level occupant is indicated in italics.
Key
CFO – Chief Fin ancial Officer
CIO – Chief Information Officer
CTO – Chief Technology Officer
GM – General Manager
NM – National Manager
GFM – Group Finance Manager
SL – Service Leader
CC – Chief Counsel
EC – Executive Counsel
GC – General Counsel
FOI – Freedom of Information
A/g – Acting
ICT – Information and
Communication Technology
SA – Special Adviser
AC – Assistant Commissioner