B/E Aerospace – FTP Tool
Training Guide
Below are the instructions on how to use our secure webenabled file transfer program (FTP). You will be able to
complete your FTP transaction via the web 24/7 – 365 days a
year.
Logon:
Within a web browser, go to:
https://beaweb.beaerospace.com/index.jsp
or
https://beaweb.beaerospace.com/fcweb/jsp/logon.jsp?
If you are a B/E employee you can access the site via the BEIntranet
site by clicking on <FTP Server> link.
The screen below opens. Please read disclaimer prior to using this FTP
site. Click on Login to continue.
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Training Guide
All customers and B/E personnel can self-register themselves.
However, all customers must use the <Login>. The <Upload Files to
B/E Aerospace> link is for internal B/E personnel only.
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If you are a registered user, enter your user name and Password and
click on the login button.
If you are a first time user, click on the Register here link (see red
arrow above).
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Training Guide
First time user log on screen:
Fill in the required information and click on save. All fields with a red
dot are required fields. Do not put periods (.) between telephone
number – hypens or all numeric characters only.
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The upload history screen appears.
Upload a file (FTP a file):
Click on the new upload link (red arrow above)
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Training Guide
Enter the recipient’s email. If you wish to send a file to more than one
recipient, hit the enter key after each recipient’s name. (Do not use a
comma, semi-colon…after the recipient’s name.)
You can enter a note to the user in the Short Note field.
You can also select if you want to be notified (by email) if the file
recipient has received your file.
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Training Guide
This new version allows for an address book. This does not link
to Lotus Notes or any other address book system. However,
you can start populating your frequently sender addresses and
save them.
Address Book (this is a new
feature)
Click here to open up
address book
Add “new contact” and
save..
Select “Add New Contact” complete the contact information and click
on “save.” You can add and delete contacts as needed.
Select upload files button.
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Upload a file
Select the browse button and select the file that you want to send.
If you want to send multiple files, select more files link. (Red arrow
below) This will give you more browse fields.
Once all documents are selected, select the upload selected files
button. Note: if you do not have JAVA enabled on your browser you will get
this screen below to upload files. However, there is a link provided on the
screen that lets you download the JAVA applet. Java is a free download:
www.java.com .
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Training Guide
If you have the Java enabled on your browser, your upload page will
look like this: (you can only view the file drives for which you have permissions
too. If you are a Citrix users; only file drives for which you have access to via Citrix.
Also, you will get the “Security Warning” click on “Always Trust the contents from the
publisher” put a check mark and click “RUN”)
Highlight the file(s) you want to upload, click on the single right arrow
key and move the file into the Upload Cart (right side of the screen). If
you want to upload an entire file folder; highlight the file folder only,
click on the double right arrow and move the file folder over. If you
put a document in the upload cart and decided you no longer want to
transfer the file; use the left arrows to remove it.
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When you have selected all the file(s) you want to upload, click on
<Start Upload>. An hour glass will run until you get a successful
confirmation.
The confirmation screen appears if you are logged in; because
registered users maintain a history file.
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Training Guide
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Training Guide
The upload submitted screen appears. This is the transaction
successful screen you will get if you are not a registered users (B/E
only)
You can upload more files by selecting the send more files. Or you can
review your upload history by selecting the upload history link (red
error above)
You will receive an email confirming the file you sent with a tracking
(transaction) number and a Pin number.
If you email system does not accommodate hyperlinks in email, you
can go to www.beaerospace.com/beaconnect and click on download
and put in the <Tracking number> click download and then put in the
<PIN> number from the email (this is a security requirement).
Click on this link and
it will open up the
browser, put in the
PIN number and click
on download.
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Training Guide
Upload History Screen:
You can view each of the files that you have sent.
To add additional fields to the screen, select the add a field button (red
arrow above). You can select files, recipient emails, date and other
fields - - your view of each of the field contents will be expanded by
your selection.
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Receive a File:
The recipient of the file will receive an e-mail.
The detail of the file and the link to the ftp server will be in the email.
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When you click on the link it will open a browser to your file for
download .
Click on the file name (red arrow below).
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You can select the file
here and download it. You
must have a program for
the file to download. Such
as for a .doc file you must
have some word tool; for
a .dwg file you need an
engineering program to
download
A file download box will appear, select Save, open or cancel. (note:
once you open or save a document; you must have the viewer for that
document. FTP does not provide viewers; it’s just a transportation tool
to get files from point A to point B)
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Training Guide
If your email system doesn’t allow for hyperlinks in email do
the following:
Copy and paste the tracking number from your FTP email transaction.
This will be the long number in the email. Do a right click on your
mouse and click on copy.
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Then go to the FTP Home Page, click on <Download Files> in the
tracking space, right click on your mouse and do a <paste>. Then click
<submit>. The transaction screen will appear as in diagram page 15;
that your transaction can be saved or downloaded as you require.
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Training Guide
User Profile:
To modify your profile and change your password, from the upload
history screen, select my profile link (red arrow below).
Things to Remember:
1) You can FTP multiple documents within one session
2) We only maintain FTP files on our server for 7 days, after which
time the files are deleted/purged.
a. If there’s a need to reorder/resubmit an existing file,
please note that the original creation date or file transfer
date follows the 7 day retention policy for deleted and
purged records. Example: Original File:
ABCDEFGHIJ123456 submitted on June 5, 2010 to Airbus.
On June 11, this same file was reordered and submitted to
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Training Guide
Boeing and transferred ok, then on June 13 user wanted to
reorder and submit the same file to Lufthansa. The file
purged on the night of June 12th because the original
creation date was June 5 for Airbus, on June 13, it was 8
days old, no longer valid. The file was available on the
server from June 5 – June 12 (7 days retention).
3) A valid email is important to ensure the success of your FTP
transaction.
4) We have filter restrictions in place to prevent the FTP system
from being abused. We allow any IP address to send FTP to
anyone with an email account that ends with
"@beaerospace.com or mmaero.com or draeger.aero". We also
allow anyone from an internal IP address (10.*.*.*) to send to
any email address. (Note: Customer can send FTP transaction to BE or BE
accounts only)
5) If you put your password in 3 times incorrectly, the system will
lock you out; you will need to contact the Helpdesk number
below and request your account to be unlocked.
6) If you get a security screen that looks like this below. Click on
“More Options” and accept always trust Unlimi-Tech. That means
you are granting permission for the applet to run the next time
you use the FTP software
If you are a B/E Aerospace customer (external) requiring training or
technical assistance contact the First Call Global Service Desk.
Email: [email protected] or call 1-336-744-3100.
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Training Guide
If you are a B/E Aerospace employee (internal) and require
technical assistance please submit a Helpdesk ticket or call
ext. 1-336-744-3100 or email at
[email protected]
What is considered a “large file”? What is KB, MB and GB? How do I know when to
attach a file in an email and when to use the FTP site?
1. A large file can be described as files that are 10 mb and higher. It is recommended
that these files should be sent via FTP instead of email.
2. To determine the file size, this can be done a couple of ways:
a. When typing an email in Lotus Notes, click on the paperclip to attach a file,
the Create Attachment(s) dialog box will appear. Click on the View Menu
icon and select the Details view. The Size column gives you the file size
information.
b. A second way to view file sizes is from Windows Explorer.
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c. You can also view the file size from the application the file was created. For
example in Microsoft Word, to check the file size for the document you have
opened, click on File/Properties and select the General tab.
File size
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Training Guide
3. Now we can discuss what does KB mean versus MB versus GB?
a. KB = Kilobyte
b. MB = Megabyte
c. GB = Gigabyte
4. How many Kilobytes make up a Megabyte?
1000 KB = 1 MB
10 MB = 10,000 KB. 1 GB = 1000 MB = 100,000 KB
5. Given the above information…how many MB is this file?
6. Answer = 1.6 MB
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Training Guide
FAQ/Troubleshooting Guide
1. Error due to filter restrictions:
If you get this error (see screenshot below) - - you are an
internal (B/E) person trying to send an FTP transaction to an
external (outside B/E) and you are clicking on <Upload to BE
Aerospace> link on the home page. This <Upload to BE
Aerospace> link is for internal-to-internal transactions only and
cannot be used to send anything external to the company or to
send to anyone that do not have a beaerospace.com. If you are
internal (BE) person sending to an external recipient or external
sender sending to a B/E recipient you must use the <Login>
link, register with an account for transaction to work..
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Training Guide
2. Invalid Tracking Number error:
If you get an error that states <tracking number invalid> you
have sent a transaction using the resend. You can only send a
second transaction to a new recipient if you are sending the
transaction from the original send. If you have sent a transaction
once and then want to resend to another recipient or the same
recipient from your history log you must do the resend off the
original transaction not a resent transaction.
Another reason this error may occur is if you have invalid
characters in your profile. Do not put the following characters in
your profile or your password (-#$@*()_=+ also, it doesn’t like
periods in the telephone number).
If this error continues, put in a HD ticket or call Jonathan
Fernandez or Jerry Simmons and they can reboot the
server.
3. Server is out of memory or any server space error:
Submit a HD ticket with the error reason and Jonathan
Fernandez will cleanup the server for space allocation.
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Training Guide
B/E Aerospace Disclaimer
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