Constant Contact Survey Results Survey Name: Business Survey for Bayfield Response Status: Partial & Completed Filter: None 3/31/2015 3:11 PM MDT TextBlock: Downtown Colorado, Inc. is partnering with the Town of Bayfield to conduct a Community Assessment aimed at supporting the town's revitalization. We are surveying businesses throughout the town to identify what might promote a vibrant business community. Please take about 10 minutes to answer the following questions candidly. Surveys must be completed by end of day on Wednesday, March 11 to be counted. All responses will be kept strictly confidential. In which area of Bayfield is your business located? Number of Response(s) 4 Response Ratio 28.5 % North US 160 4 28.5 % Bayfield Industrial Park 1 7.1 % Other 5 35.7 % 14 100% Answer Downtown 0% 100% Totals How long has this business been in operation, including at this location and any previous locations in Bayfield? Number of Response(s) 0 Response Ratio 0.0 % 1-5 years 4 26.6 % 6-10 years 2 13.3 % 11-20 years 6 40.0 % Over 20 years 2 13.3 % No Response(s) 1 6.6 % 15 100% Answer Under 1 year 0% 100% Totals Page 1 In the next few years, I plan for my business to Number of Response(s) 2 Response Ratio 13.3 % 10 66.6 % Sell to a new owner 1 6.6 % Close 0 0.0 % Other 1 6.6 % No Response(s) 1 6.6 % Totals 15 100% 5 Number of Response(s) 14 Rating Score* 2.0 Answer Expand 0% 100% Stay Open How satisfied are you with the present location of this business? Why? 1 = Very Satisfied, 2 = Satisfied, 3 = Neutral, 4 = Unsatisfied, 5 = Most Likely 1 2 3 4 *The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses. What circumstances would cause you to think about moving your business? 9 Response(s) If you know, what are the top three zip codes or locations from which this business draws customers? 14 Response(s) Which method, used currently or in the past, has been most effective for communicating with your customers? Number of Response(s) 6 Response Ratio 50.0 % Email 4 33.3 % Website 3 25.0 % Facebook/Twitter 4 33.3 % Other 3 25.0 % 12 100% Answer Paid advertising 0% 100% Totals Page 2 Are you currently a member of the Chamber of Commerce? Why of why not? Number of Response(s) 4 Response Ratio 30.7 % 9 69.2 % 13 100% Number of Response(s) 1 Response Ratio 6.6 % Hours 1 6.6 % Service 3 20.0 % Name Brands 0 0.0 % Quality 3 20.0 % Selection 1 6.6 % Price 1 6.6 % Other 3 20.0 % No Response(s) 2 13.3 % 15 100% Answer Yes 0% 100% No Totals What businesses do you consider to be the toughest competition for this business? 10 Response(s) What is the one competitive edge of this business versus the competitors listed above? Answer Location 0% 100% Totals What three existing town businesses complement this business the most? 8 Response(s) What businesses, or types of businesses, not currently located in town would complement your business the most? 8 Response(s) Page 3 Are you currently dealing with any business challenges that are particularly troubling, such as any noted below? (Please select all that apply) Number of Response(s) 2 Response Ratio 14.2 % Financing/Taxes 3 21.4 % Shop Lifting/Theft 1 7.1 % Personnel Costs 3 21.4 % Vandalism 1 7.1 % Utility Costs/Availability 4 28.5 % Product Costs/Availability 2 14.2 % In-Town Competition 1 7.1 % Out-of-Town Competition 4 28.5 % Shipping/Transportation Costs Recruiting/Retaining Employees Health Insurance Costs 1 7.1 % 6 42.8 % 2 14.2 % Other Insurance Costs (Not Health) Town Government 0 0.0 % 3 21.4 % State or County Government 1 7.1 % Other 2 14.2 % 14 100% Number of Response(s) 14 Rating Score* 1.1 Local waste water management Local recycling service 13 1.2 14 2.7 Local municipal services for snow removal Local municipal services for street sweeping Local municipal services for park maintenance Local municipal services for recreation programming 14 1.4 14 1.8 14 1.1 14 1.6 Answer No Problems 0% 100% Totals How do you feel about the following local services in town? 1 = Satisfied, 2 = Neutral, 3 = Not Satisfied Answer Local police protection 1 2 3 *The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses. Page 4 How do you feel about the following local taxes and regulations in town? 1 = Satisfied, 2 = Neutral, 3 = Unsatisfied Answer Level of local retail sales taxes Level of local business property taxes Level of local business regulations Level of water rates 1 2 3 Number of Response(s) 14 Rating Score* 1.7 14 2.1 14 2.1 14 2.1 14 2.2 Level of sanitary sewer rates *The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses. Considering your experiences in your daily operations in town, how accurate are the following statements? 1 = True, 2 = Sometimes True, 3 = Not True Answer I purchase products and services locally I direct customers to other town businesses There is plenty of convenient parking for this business This town is an excellent place to have a business There are plenty of good workers available The look and feel of downtown helps this business My building facade draws customers into this business My window and store displays help this business Employees here would like to help improve the town I feel safe in town, even at night 1 2 3 Number of Response(s) 14 Rating Score* 1.8 14 1.3 14 1.3 14 1.6 14 2.4 13 2.2 14 2.0 14 2.1 14 1.7 14 1.1 *The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses. Please share any additional comments or ask any questions. 3 Response(s) Page 5 Bayfield Community Assessment Business Survey Text Responses Number of total respondents: 15 1. In which area of Bayfield is your business located? - Other responses on the mesa frontage road Clover Dr HOME DURANGO 3. In the next few years, I plan for my business to - Other responses fill to capacity 4. How satisfied are you with the present location of this business? Why? - Comments Good location - bad parking situation Highway access & Visability We are in an ideal location for parents with young children - safe, quiet and near elementary schools visible from the highway, easy access in and out, lots of parking NOT A LOT OF VISIBILITY AND THE TAXES ARE EXTREME HOME OCCUPANCY/SHOP- WOULD LIKE TO EXPAND BUSINESS TO MILL STREET OR NORTH OF HIGHWAY 160 TOWN ALLOWS PAWN SHOP TO OPERATE OUT OF THE LAND USE CODE 9, CDOT ACCESS PERMIT CAUSING UNSAFE HIGHWAY WE ARE LOCATED IN DURANGO 5. What circumstances would cause you to think about moving your business? - Responses better/more parking Anonymous Anonymous Anonymous Anonymous Anonymous Anonymous Anonymous Anonymous Anonymous Anonymous Anonymous Anonymous Anonymous Anonymous Anonymous noisey neighbor more space Highway access changes Anonymous highway access changes Anonymous None. If anything we have pressure to expand. Anonymous none Anonymous A significant increase in rent Anonymous IF WE GREW TO THE POINT WE NEEDED AN OFFICE LARGER THAN OUR CURRENT. Anonymous Rental/overhead costs Anonymous INCREASED TRAFFICE Anonymous 6. If you know, what are the top three zip codes or locations from which this business draws customers? Responses Zip Code Tally from responses 81122 14 81301 10 81137 9 81321 1 81147 1 81303 1 7. Which method, used currently or in the past, has been most effective for communicating with your customers? - Other responses Word of mouth, posters Anonymous Word of mouth Anonymous PHONE Anonymous 8. Are you currently a member of the Chamber of Commerce? Why of why not? - Comments Haven't gotten around to it - sorry Anonymous No. We operate in a specialized market and other than the June garage sale, the Chamber does Anonymous not seem to be very active It offers exposure and helps us represent good business practices Anonymous They meet on a night I cannot attend, but I plan on joining anyway to provide support Anonymous JUST SIGNED ON Anonymous To support community and meet business members and support them. Even though the Anonymous chamber doesn't do much - no office not executive director etc. TO STAY UP TO DATE AND MAKE MY OPINION HEARD Anonymous UNKNOWN- NO PARTICULAR REASON Anonymous THEY DO NOT PROMOTE BUSINESS, THEY COLLECT MONEY FOR A SCHOLARSHIPAnonymous SEEMS TO BE WHAT THEY DO. WE DO BUSINESS IN BAYFIELD BUT ARE LOCATED IN DURANGO Anonymous 9. What businesses do you consider to be the toughest competition for this business? - Responses Lg retail pet suppliers in durango Anonymous giant Anonymous Ignacio Head Start Anonymous none Anonymous Other Chiropractors Anonymous LARGE CORPORATIONS Anonymous BODY SHOPS AND MECHANIC SHOPS Anonymous GOODS FOR THE WOODS, SHOOTERS WORLD Anonymous NONE Anonymous WEST SIDE PLUMBING, GARYS Anonymous 10. What is the one competitive edge of this business versus the competitors listed above? - Other responses TRANSPARENCY Anonymous only one other offers same service Anonymous STABILITY-FOLLOW THROUGH Anonymous 11. What three existing town businesses complement this business the most? - Responses restaurants Anonymous hair salons vets rv park School District and day care homes First National Bank, Pine River Valley, Bayfield Chamber None NAPA AUTO PARTS, COWBOY TOWING AND ANY RESTUARANT MICROGROUP GUNSMITHING, PANELEC, AND PINE RIVER TRADING CO. NAPA, LEWIS MERC, MINI MERC LEWIS MERCANTILE, ALERT TRAFFIC, H2X, SW AG, TAILWINDS Anonymous Anonymous Anonymous Anonymous Anonymous Anonymous Anonymous 12. What businesses, or types of businesses, not currently located in town would complement your business the most? - Responses Book Store Anonymous Toy Store Children's clolthing store Mortgage company Anonymous A medical office with Xray Anonymous FINANCING/NEED CAPITAL AND PERSONNEL COSTS Anonymous PARTS VENDORS Anonymous FIREARM DEALER, GUNSMITHING, CUSTOM FIREARM SHOP Anonymous GROCERY STORE Anonymous PLUMBING SUPPLY Anonymous 13. Are you currently dealing with any business challenges that are particularly troubling, such as any noted below? (Please select all that apply) - Other responses being affordable for the community Anonymous DUMPSITE Anonymous 14. How do you feel about the following local services in town? - Comments [No Responses] 15. How do you feel about the following local taxes and regulations in town? - Comments [No Responses] 16. Considering your experiences in your daily operations in town, how accurate are the following statements? - Comments [No Responses] 17. Please share any additional comments or ask any questions. - Responses Please! How long are we going to go without a good/affordable grocery store! It has been on the Anonymous radar for years, but no progress is being made. In the meanwhile Ignacio is moving forward and there are plans for one near Mercy. These are other needs: Hotel/s Sporting goods store More fast foods i.e. Kentucky Fried Chicken/Taco Bell, Sonic, Carls Bike and Motorcycle Shop We should be taking advantage of the tourism that heads to Durango. All of the above suggestions would help and put people to work here. Recreation Center adjoining the old white gym -with handball courts, another gym, exercise rooms, a walking area, meeting rooms, etc. Please work with owners of property in the business park to bring down their prices. It was developed to bring in business, but has become an investment tool- no one can afford to pay the prices yet make a go of a business on the property. Please please please get a grocery store!!! TOWN SHOULD SUPPORT LOCAL BUSINESSES THAT COLLECT THEIR SALES TAX FOR THEM. GET QUOTES ON THINGS THAT CAN BE BOUGHT LOCAL BEFORE PAYING STAFF TO DRIVE TO DURANGO Anonymous Anonymous
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