EdelmaNews N E W S L E T T E R D I E D E L M A N I TA L I A MAGGIO 2017 PLATFORMS BECOME PUBLISHERS It is no coincidence that the main sponsors of the 11-year-old International Journalism Festival, were Facebook, Google, Amazon, and wordpress.com besides the Italian energy company ENI. This yearly media summit showed the influence of social media platforms and technology companies is having a greater effect on global journalism than even the shift from print to digital These platforms have evolved beyond their role as distribution channels, and now control what audiences see and who gets paid for their attention, and even what format and type of journalism flourishes. In the span of 20 years, journalism has experienced three significant changes in business and distribution models: the switch from analog to digital. the rise of the social web, and now the dominance of mobile. In brief, platforms have become publishers in a short space of time, leaving news organizations confused about their own future. If the speed of convergence continues, more news organizations are likely to cease publishing: distributing, hosting and monetizing as a core (Continued) 2017 International Journalism Festival Fake (or false) news: “It will take years to dig out of this mess” According to The Guardian, in the past there was news and “not news”. Now there is “fake news”, a term that identifies all the news or the stories that we can find on internet that are not true. But platforms now prefer to call it “misrepresentation” or “misleading”. The issue characterized both Brexit and US elections and the topic became the leitmotif in the next round of European consultations, but it was at Donald Trump’s first press conference as President elect when this term broke into media discussions. “You INSIDE THE NEWSLETare fake news”, he pointed at CNN’s Jim Acosta while refusing to take his question. Facebook has released new tools to take on the spread of fake news. The update will make it easier for users to report hoax stories and also bring in third-party fact checking to investigate and flag reported stories. Facebook will also be looking at how many people share articles after they’ve read them and combine this data with disputed flags to push fake stories to the bottom of news feeds. INSIDE THE NEWSLETTER u COMPANIES OR THE MEDIA: WHERE DO READERS GET THEIR NEWS FROM? P. 2 “SOLUTIONS JOURNALISM” IS GROWING WORLDWIDE: “CAN WE FIX IT? YES WE CAN!” P. 3 CAN TRUST IN THE NEWS BE REPAIRED? P. 4 AVANT-GARDE TECHNOLOGIES GO MAINSTREAM: IMMERSIVE TV, 360, VR... YOU “WEAR IT” P. 4 activity, according to a study by Columbia University Journalism School’s Tow Center issued just a few days before the IJF 2017. The influence of social platforms is shaping journalism itself. They offer incentives for types of content, (live video) or by dictating publisher activity through design standards and have thus become explicitly editorial. Furthermore the “ fake news” revelations of the 2016 US election have forced social platforms to take greater responsibility for publishing decisions. But there has been pushback: while the study reports that platforms rely on algorithms to sort and target content, “they have not wanted to invest in human editing to both avoid cost and the perception that humans would be biased”. The Festival showed how the platform companies, led by Facebook and Google, have been proactive in starting initiatives focused on improving the news environment and issues of news literacy. News organizations are thus at a crossroads: either maintain smaller audiences but complete control over brand, audience, and data? Or cede control over user data and advertising in exchange for significant audience growth offered by the platforms? The main sponsors of the 2017 event were Facebook, Google, Amazon and Eni. Other sponsors and partners included the European Union, the Umbria Region, The Italian Government, The Italian State Railways, The City of Perugia, The Chamber of Commerce, Nestlé and Sky. Dennis Redmont, Senior Executive Advisor, Edelman @DennisRedmont Fact-checkers at ABC News, FactCheck.org, the Associated Press, Snopes and Politifact will be using a tool created by Facebook to help evaluate the truthfulness of stories that have been flagged as fake news. Claire Wardle, who is leading strategy and research for First Draft (dedicated to improving skills and standards in the reporting and sharing of information that emerges online) says that the term “fake news” is unhelpful because this is about more than news, it’s about the entire information ecosystem which is composed by three elements: the different types of content that are being created and shared, the motivations of those who create this content and the ways this content is being disseminated. Last November, BuzzFeed News identified more than 100 proTrump websites being run from a single town in the former Yugoslav Republic of Macedonia. As a result, this strange hub of pro-Trump sites in the former Yugoslav Republic of Macedonia played a significant role in propagating the kind of false and misleading content of hyperpartisan Facebook pages. These sites open a window into the economic incentives behind producing misinformation specifically for the wealthiest advertising markets and specifically for Facebook. In a keynote speech Adam Mosseri — vice president of product for News Feed at Facebook — highlighted several initiatives the social network was taking to address this problem. “We’ve seen overall that false news has decreased on Facebook” Mosseri said. What Zuckerberg initially framed as a trivial issue is being countered with measures aimed at curbing financial incentives for fake news producers: “educational” messages to help users spot fakes and a (soon to be paid) collaboration with third-party fact-checkers to better identify and demote hoaxes on News Feed. It is not clear if any of this is actually working. More than three months into the fact-checking effort, the company has not shared any data and claims not to have a precise gauge for it 2 either. Mosseri was clear, however, that “false” news is now an important issue for Facebook. This is not just because of the fines threatened by legislation like the one just approved by Angela Merkel’s cabinet in Germany. “We don’t want false news on our platform,” Mosseri said, because “it’s bad for people, it’s at odds with our mission and it’s bad for our business. Eroding trust in Facebook over the long run is going to be really bad for us as an advertising business.” Suggestions for combatting this epidemic that emerged at the festival included: 1- Early detection 2- Cut off economic incentives 3- Build products which trigger alerts 4- Encourage Facebook to introduce news flags to identify fake content Everybody can play a crucial part in this ecosystem of misinformation and everybody has to take responsibility for independently checking what we see online and journalists must check a piece of news before they publish it. Additionally, the Organisation for Economic Co-operation and Development’s education (OECD) says that children should be taught in schools how to spot fake news. Andreas Schleicher, the thinkthank’s director, said the ability to distinguish fact from fiction was essential in the modern age and teachers were well placed to provide guidance. The strongest antibody against fake news could, however, grow out of the technology platforms and the media newsrooms, in the pews of the (old) school. Link to the panels: “Fake news” and the misinformation ecosystem How News Feed works Stop worrying about fake news. What comes next will be much worse A field guide to Fake News Crisis management and reputation Fake news, real damage “Solutions Journalism” is growing worldwide: “Can we fix it? Yes we can!” “Solutions Journalism” is booming worldwide, as demand increases for stories about people or companies trying to successfully solve a problem. This offers enormous opportunities for both communities and corporations. It is not a “ heroes story” or celebrative, or “think tank” style, but how someone or some group is trying to solve a problem, with the evidence of results. It allows a solution-oriented framing of news, with frequent use of datasets to provide systemic overview and context. Companies or the media: where do readers get their news from? - The New York Times turned a “bad news” AIDS disaster story into a positive magazine article on “how to solve the world’s AIDS problems”, focusing on the success of generic drugs for fighting AIDS in Brazil, thanks to a trailblazing program. - Radio station WNYC (a public broadcaster) showed how the German prison system’s reeducation methods provided some alternatives to the US prison system. - De Correspondent on why we would give Free money to everyone - The Economist on How to manage the Migrant Crisis - Ulrike Haagerup, Director of the Danish Broadcasting Corp is leaving his post to found a ”Constructive Institute” (He says: “The bias of the press is a preference for the negative” and thus creates a “fed-up and an apathy prone public”.) With the emergence of new digital market attention and the surge of large amounts of information, companies are feeling the need to play a different role in this ecosystem of communication. Normal companies are changing, evolving into media companies. They could not survive nowadays by focusing exclusively on their products. One-way advertisement no longer claims to be effective in the world of internet and social network. Brands are thus almost forced to focus on a kind of content that will create a more direct and engaging relationship with their users. Companies are not responsible for the current crisis of newspapers because, as the experts say, the digital era allows everybody to be able to find their own space, you just adapt. Contemporary consumers are increasingly looking for products and services that meet ethical standards, and form a community with common feelings and shared intent. The trend towards greater corporate responsibility seems widespread on a large scale. Many companies are also funding local projects, such as block parties or charity football matches. These are events that do not give great visibility, but they are creating that sense of community that companies may have always lacked. Instead, Journalism can become a feedback mechanism which helps a society self-correct. Dozens of examples of “fix-it” journalism are sprouting, such as “solutions Journalism network” led by Tina Rosenberg. Links to the panels: Engaging the next generation: solutions journalism as a solution? How solutions journalism strengthens engagement and increases accountability Edelman’s 2016 verified prediction: Fact-checking, debunking (visual and print) and the final solution: cutting off the economic spigot Link to the panels: Brand Journalism: news or PR? News beyond advertising Companies or the media: where do readers get their news from? Consumers want ethics Sharing to create community Link to the panel: How to spot fake news. For school pupils Fact checking in the age of Trump 3 Can trust in the news be repaired? Link to the panels: How News Feed works A trustworthy press is the immune system of democracy. With Craig Newmark Role of digital companies in evolution of news publishing. With Richard Gingras For the first time, multiple parties are coming together to form trustworthy alliances. And the festival served as a launch pad. At the start of April, a global coalition of tech leaders, academic institutions, non-profits and funders, including Facebook, Mozilla and Craigslist Founder Craig Newmark, announced a 14 million dollars initiative to combat declining trust in the news media and advance news literacy (NII). The coalition includes Edelman and many others such as Wikipedia, LSE and institutions in Asia, Europe and Latin America, besides UNESCO. Edelman’s 2016 verified prediction: Long live the “Trump Bump”, The “Brexit Break” and the new wave of media junkies! Link to the panels: Trump’s America: what did we get wrong? Pollsters or astrologists? The social role of opinion polls in politics Brexit, the EU and the British press The state of data journalism in post-Brexit Europe The News Integrity Initiative, which will be administered by the CUNY Graduate School of Journalism will unite an initial group of 19 organizations and individuals around the world to make journalism more informative and help news consumers understand it better (Facebook Pushes News Literacy to Combat a Crisis of Trust – Wired, April 6 2017). It will conduct research, plan events and undertake projects to help news consumers understand it better. Among those present at the festival were Facebook’s Adam Mosseri and Craig Newmark himself, the European Journalism Center from the Netherlands, and many others. Avant-garde technologies go mainstream: immersive TV, 360, VR... You “wear it” Technology is constantly evolving and journalism is forced to develop with it. Running away from technology means to reject a new way of doing journalism. Only two years ago, the Go Pro was an innovation. Few people had one and it was very expensive. Now more and more people have the camera and costs have significantly decreased. 2016 has been the year of 360° video and 2017 is going to turn the same road into a highway. 360° technologies and Virtual reality in fact represent one of the frontiers of experimentation for journalism. Facebook touted its own “Journalism initiative” that included an outreach campaign to newsrooms across the United States. Topmost on the agenda were the obstacles faced by the group such as the rise of filter bubbles, the metastasis of hyperpartisan news and other factors, especially during the American election campaign in 2016, which caused trust in media to sink to an all-time low. The initial idea for NII sprouted after Jeff Jarvis, director of the Tow - Knight Center of Entrepreneurial Journalism discussed ways forward with Newmark . The cameras are easier to use and have the potential of bringing VR (or Augmented Reality) to consumers sooner than later. For several months, this new technology has been tested by qualified international titles (for example: Associated Press, CNN, BBC, Reuters and others) and is spreading to other sectors. “As a news consumer, like most folks, I want news we can trust. That means standing up for trustworthy newsmedia and learning how to spot clickbait and deceptive news. Newmark said. With 360° video, users are quickly present where things happens. It has emotional power. Many publishers and editors worldwide decided to invest significant resources in immersive visual storytelling projects and platforms like Youtube and especially Facebook, to allow a global audience to be reached. While NOT a partner in the initiative, Google Vice President for news Richard Gingras, speaking of the development of digital companies in the evolution of news publishing, reported “ there is no silver bullet to regain trust” Developers hope eyewear can replace smartphones as a primary computing tool. While Facebook’s VR hardware efforts may be more nascent than those of some of its rivals, the company began work more than a year ago on developing applications for social networking in virtual reality. Demonstrations have included cartoonish avatars taking VR “selfies” in Google presented its recent “Fact check”, also launched in April, which was rolled out across Google news platforms. 4 360-degree renderings of a real places. Besides the “wow” effect, there is an editorial future for these innovations. Immersive journalism: Geo tools, from interactive maps to Google Earth Data journalism: data, graphics and charts, and Google Trends Link to the panel: 360° videos and VR: immersive journalism is here to stay? Immersive Journalism: Youtube and VR/360 How artificial Intelligence has already started to impact Journalism Streaming workflows, automating mundane tasks, crunching more data, digging out insights and generating additional outputs are just a few of the megawins that can result from putting smart machines to work in the service of journalism. Innovators throughout the news industry are collaborating with technology companies and academic researchers to push the envelope in a number of related areas, affecting all points on the new value chain from news gathering to production and distribution. How the platforms are hooking you With over 3 billion Google searches a day, how can journalists use search engines to filter the noise and reduce searching time? Google News Lab (a Google team specialized in supporting and interacting with newsrooms) aimed to give an answer to this question. It intends to foster the role of Google tools in the production of news and empower innovation. Since 1998, Google Search Refinements have progressively been introduced to filter websites, domains and file types, making it easier to target results. During the IJF 2017, Google media trainer Elisabetta Tola (journalist and science communicator) taught journalists Google’s advanced search tools to conquer the information overload and verify sources. She showed functionalities of Google Search, besides on some less-used tools like Google Scholar (a collection of scholarly papers helpful in understanding who is an academic expert in a certain field), Google Alert (useful to receive updates when following a specific issue), Google Images (useful to verify the authenticity of a picture) and Google Trends (an index which allows journalists to compare terms or find how widely searched they are). The festival coincided with the publication of major report in April by the Associated Press executive Francesco Marconi entitled “the future of augmented journalism, a guide for the newsroom in the age of smart machines”. As noted in 2016 Edelman newsletter, robots are already writing quarterly stock market results, She unlocked the potential of two free tools MyMaps and Google Earth Pro (offering images, unlike the basic version) to create maps and videos to illustrate events of great emotional impact such as floods, earthquakes or terrorist attacks. This also helps illustration of travel routes, reportage, or even weather maps constructed by the public by sending their geolocated images. The new digital app now makes it possible to enrich articles with many details, editing every single point on the map by selecting how many and what information to provide, and possibly also adding video or by creating automatically animated paths. sports bulletins, weather forecasts and even some crime stories. The Los Angeles Times experimented with robots writing earthquake stories. AP is providing customers with 12 times the corporate earnings stories as before (to over 3,700). Journalists were thus freed to pursue investigative work and focus on more complex stories. Text to speech technology now allows news content to be broadcast with a synthetic voice. Link to the panel: Online security, verification and advanced research tools. Data and Google trends On the use of scientific data 5 The future of Sports The power of sport is maximized when it is consumed live, in a social environment with friends and family, and further enhanced through the engagement possibilities enabled by technology. This will likely result in media companies looking to enhance technology capabilities and technology companies looking to acquire media rights. Hence, we expect sports content to aggregate technology platforms. A Barclays bank report shows how consumption of live sport events tends to be “more” social than viewing scripted shows. As such, we expect sports content to combine technology platforms whereas scripted content needs a technology platform to aggregate the content. Sports content on television has increased 160% over the last decade. Sports content fragmentation has grown along with scripted content. With hours of television viewing falling, sports viewership is dominating viewership. However this requires a whole new set of skills computational journalists, special technologies units, etc Who will pay for this? Links to the panels: Collaborating with algorithms Not just cool graphs: data journalism for investigations Bots for journalism: where next? Rethinking algorithms and metrics in the newsroom The crisis of capitalism. And of democracy? T he 11th edition of the International Journalism Festival broke records. Five days,duringwhichthecityofPerugia has become the meeting point (and melting-pot) of thousands of journalists, information experts and the general public. The 2017 edition increases attendees to an estimated 65.000 participants, with over 2.000 accredited journalists; 287 events, all free of charge in 15 locations in the center of Perugia; 693 speakers coming from 44 different countries. EDELMANEWS Newsletter a cura di Edelman Italia Via Varese 11 20121 - MILANO Tel. 02.63116.1 Per dialogare con Edelman: www.edelman.it Twitter: @EdelmanItalia Link to the panel: Goal! Live Italian football cup semi-final action and chat Disability and sport: the lessons of Rio 2016 TV commentary skills from sport to sport Some social media highlights: YouTube, 50.000 views on the Festival’s channel, with 10.000 hours of live streaming and 43.000 global, on demand streaming. All events were broadcast live. Twitter: hashtag #ijf17 produced around 35.000 tweets, coming from about 11.000 different users (and 4 continents) and it was one of the trending topics, during the Festival, in Italy, United States, Switzerland, United Kingdom, Australia and Austria. Almost the 40% of the tweets were created outside of Italy. The peak was reached with #ijf17 Saturday, April 8 with 9857 tweets with 9 events simultaneously. Facebook: 655.000 global views of the Festival’s contents, and 175.000 between interactions, clicks, comments and shares. 15 live videos in 5 days. More than 190.000 video views, 157.000 views with live video. Instagram: 2.079 shared pictures with hashtag #ijf17. The 2018 edition will be held in Perugia from April 11 to April 15. Perugia, Italy | 5-9 april 2017 | XI edition www.journalismfestival.com Per essere cancellati dalla mailing list o per aggiungere un nuovo indirizzo scrivere a: [email protected] 6
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