DBS PayLah! Step-by-Step
Guide
Disclaimer: The information contained in this document is intended only for use during the presentation and should not be disseminated or distributed to parties outside the presentation. DBS
Bank accepts no liability whatsoever with respect to the use of this document or its contents.
Glossary
• Registration
• Existing DBS/POSB iBanking User
• Everyone Else
• Top-Up Your PayLah! Wallet
• Send Money
• Send Money to My Account
• Bill Payment
• Request Money
• Payment Links
• Payment Links with QR Code
• NETS QR Code
Registration
Click on the ‘Sign Up’ button and
select your option.
Registration – Existing DBS/POSB iBanking User
You will need to have the following to
perform a one-time activation:
•
•
Your DBS iBanking User ID & PIN
A 6-digit Secure PIN sent to your
smartphone or generated by your
iBanking token.
Registration – Existing DBS/POSB iBanking User
•
Set up your wallet by providing a
DBS PayLah! name, linking one of
your DBS/POSB savings/current
accounts to the wallet, creating your
own 6 alphanumeric DBS PayLah!
personal password and choosing
your wallet limit.
Registration – Everyone Else
•
Set up your wallet by providing your
personal details.
•
Link one of your DBS/POSB
savings/current accounts or a
savings/current account with a bank
which offers FAST (Fast And Secure
Transfers) services in Singapore.
•
Create your own password and
provide a recovery email address to
be used when you require a reset of
password.
•
Enter the Confirmation PIN sent to
your mobile phone and click ‘Submit’.
Registration – Everyone Else
•
Upon successful registration, you are
required to verify your linked bank
account by clicking on Verify Now on
the wallet homepage,.
•
DBS Bank will initiate a nominal
deposit of S$0.01 to your linked bank
account. Along with this, a unique 6character reference number will be
sent to your linked bank account
which you can retrieve by viewing
your bank account’s Transaction
History.
Registration – Everyone Else
•
Enter the unique 6-character reference number into
your DBS PayLah! app to complete the verification
process.
Top-Up
Your
PayLah! Wallet
You can top up via the DBS PayLah! app if it is linked to your iBanking Profile.
Tap on Menu > Top-Up and enter the amount you want to top-up (minimum S$5.00). Thefunds
will be transferred from your linked DBS/POSB bank account.
Send Money
You can send money to a friend or group of friends (maximum of 5 recipients) by tapping on Send (on
the Homepage) > Send Money, followed by entering the amount that you wish to send (minimum S$0.01) and
then your recipient’s name (as stored in your contact list) or mobile number.
You can choose to add a short message, a fun sticker and/or attach an image if you like.
Send Money
Once your Send Money transaction is successful, you will have an option to send a notification via
Whatsapp on the transaction receipt page. You will then be directed out of DBS PayLah! application to the
Whatsapp application installed on your mobile device. A default message is generated for you to send to your
friend, notifying them that you have sent them money via DBS PayLah!.
Send to my Account
You can transfer money from your
DBS PayLah! wallet back to your
linked DBS/POSB bank account.
Simply tap on Menu > Send to
My Account and enter the
amount you want to transfer.
Bill Payment
You can make a Bill Payment by
tapping on Send (on the Homepage) >
Bill Payment, followed by entering or
selecting the Billing Organisation and
the amount that you wish to pay. You
will be required to enter the Consumer
Reference Number for the respective
Billing Organisation before you submit
your payment.
Your Consumer Reference
Number is a reference number
given by the Billing Organisation
and it is usually stated on your bill. It
is your responsibility to enter the
correct Consumer Reference
Number or your Bill Payment
transaction might not be successful.
Bill Payment
You can maintain a list of Billing Organisations (maximum 5) under your Favourites by
selecting on “+ Favourite” on your confirmation receipt page after making a successful
Bill Payment transaction. Alternatively, you can add or delete a Billing Organisation from
your Favourites by tapping on Enter/Select Organisation > Favourites on the Bill
Payment page.
Request Money
Request money from your friends by clicking on Request > Request money > Add in
the amount and request from an individual friend or group of friends (maximum of 10).
Payment Links
Sell an item online and get your buyer to pay you through DBS PayLah!. Simply
click on Request > Payment Request Link > Key in the details of your product
>Share link
Payment Links with QR Code
Make a payment by scanning a QR Code on DBS PayLah!. Access this feature by
clicking on the QR Code Icon on the top right-hand side of the Home page.
1
Tap QR icon
2
Scan QR code
3
Confirmation
screen
4
Transaction
completed
Payment Links with QR Code
Get your buyer to pay you by scanning your QR Code on DBS PayLah!. Access
your QR Code by clicking on the QR Code Icon on the top right-hand side of the
Home page followed by clicking Show My Code.
NETS QR Code
1
Click the ‘QR code’ icon
on the top right hand
corner
2
Scan the QR code on the
NETS terminal or receipt
3
Transaction complete. A
confirmation SMS will be
sent to you