Role Profile
Business Function
Job Title
Reporting to
Job level
Grafton Merchanting GB
Senior Administrator : ECO Green Deal Central Team
ECO Manager
Number of direct reports
Number of indirect reports
Budget responsibility
Key Contacts
N/A
N/A
N/A
ECO Green Deal Central Team; Grafton Merchanting GB merchant
branches
Operatives –
Drivers/Warehouse/Trade/Counter/Administrative/Support Roles
Job Purpose – brief summary in one or two sentences describing why the job exists
The ECO/Green Deal Central Team will provide support to all Grafton Merchanting GB merchant branches to
ensure that all operational procedures are in place and maintained to help installers deliver ECO and/or Green
Deal within specified guidelines.
Building and maintaining positive and effective relationships with all applicable funding streams – you will play
an integral part of the operating processes required to deliver ECO/Green Deal. Supporting the ECO/Green Deal
Manager, you will support in the assessment and authorisation of contractor work (pre and post installation)
against pre-determined criteria and standards, and report detail to credit control in order that they can monitor
exposure.
Important: This is a 6 month Fixed Term Contract with a possibility of going permanent.
Key Accountabilities- no more than 10 bullets outlining what the job is responsible for and why
Communicate and provide information by relevant methods internally and externally to assist
the ECO Manager and Green Deal Central Team.
Assess inbound Green Deal / ECO applications to ensure fully compliant before approving.
Interpret instructions and issues arising, and then implement actions according to relevant
policies and processes.
Type and word-process various documents including the use of spreadsheets.
Create financial and statistical tools and reports using spreadsheets.
Manage, organise and update relevant data using database applications.
Adhere to procedures relating to the proper use and care of equipment and materials for which
the role has responsibility.
Order and maintain relevant office supplies for effectiveness of personal duties.
File data and perform other routine clerical tasks as assigned and for other departments as
needed.
Adhere to stated policies and procedures relating to health and safety, and quality management.
Qualifications/Knowledge/Skills/Experience- describe what the person will need to be successful
Essential
Previous experience in a senior administration role
Proficient user of Microsoft Office packages (particularly Excel); intermediate to advanced
Desirable
Previous experience working within the merchanting industry
A Level educated or equivalent
Key Behaviours - these are standard Grafton behaviours and should not be changed.
Please delete any that are not required and add any behaviours the person will need to be successful in
this particular role.
Thinking Things Through
•
Problem Solving: Getting to the root cause of problems and coming up with practical,
commercial solutions.
•
Business & Customer Focus: Works consistently in the best interests of customers and the
business.
Delivering Results
•
Taking responsibility for results: Making things happen, going the extra mile to drive
performance and standards.
•
Keeping on top of things: Planning ahead and monitoring results to identify what needs to
change.
Engaging Others
•
Skilful Communication: Communicating information clearly, openly and persuasively
•
Relationship Building: Building positive relationships with colleagues and customers through
respect, listening and teamwork.
Time
Please select the timescales that best describe the purpose of this role
• Operates on a weekly and monthly basis taking into account their targets
Suitable for someone who…
Please select the sentence that best describes the person who will be successful in this role
•
Likes following detailed instructions/procedures and completing routine tasks. Appreciates the
importance of deadlines and the need to achieve targets. Likes working with detail. Enjoys factfinding and resolving queries. Thinks what to do when circumstances change and flexible
enough to adapt their approach as appropriate. Is highly organised. Enjoys delivering on time,
safely and to agreed standards. Acts positively in dealing with customers. Spots opportunities
for continuous improvement. Has a confident telephone manner. Enjoys working in a fast paced,
busy office environment.