PERSUASIWE SPEECI~S ON QUESTIONS OF POLICY Main Points: L Unstaffed scientific missions are far less costly than staffed space flights. II. Unstaffed scientific missions provide many more practical benefits than staffed space flights. Monroe’s Motivated Sequence Developed in the 1930s by Alan Monroe, a professor of speech at Purdue University, the motivated sequence is tailormade for policy speeches that seek immediate action, The sequence has five steps that follow the psychology of persuaaion:12 1. Attention. First you gain the attention of your audience. You do this in the introduction by using one or more of the methods described in Chapter 9: relating to the audience, showing the importance of th~ topic, making a starting statement, arousing curiosity or suspense, posing a question, telling a dramatic story, or using visual aids. ¯ 2. Need. Having captured the interest of you~ audience, you next make them feel a need for change. You sh~w there is a serious problem with the existinE situation. It is important to state the need clearly and to illustrate it with strong supporting materials--statistlcs, examples, and testimony-that relate directly to the audience’s values or vital interests. By the end of this step, listeners should be so concerned about the problem that they are psychologically primed to hear your solution. ¸3, Satisfaction. Having aroused a sense of need, you satisfy it by providing a solution to the problem. You present your plan and show how it will work. Be sure to offer enough details about the plan to give listeners a clear understanding of it. 4. Visualization. Having given your plan, you intensify desire for it by visualizing its benefits. The key to this step is using vivid imagery to show your listeners how they wflI profit from your policy. Make them see how much bett~r conditions will be once your plan is adopted. 5. Action. Once the audience is convinced your policy is beneficial, you are ready to call for action. Say exactly what you want the audience to do--and how to do it. Give them the address to write. Tell them where they should gore join the Young Republicans. Show them how to sign up for counseling. Then conclude with a final stirring appeal that reinforces their commitment to act. Many students prefer the motivated sequence because it is more detailed than problem-solutlon order. It follows the process of human thinking and leads the listener step by step to the desired action. One indication of its effectiveness is that it is widely used by people who make their living by persuasion--especlalfy advertisers. The next time you watch television, pay close attention to the commercials. You will find that many of them follow the motivated sequence, as in this example; Cross-Refe~eece For a student speech that follows Monroe’s motivated sequepce, see Sandy Hefty, "A Friend in Need~’ which is reprinted on pp, 372-373 of the Instructor’s Mantml. Attention: ~Yi~@lf~ib lafe in the day. We see a business conference room. A project manager and several others are gathered around a table! Some are sitting, others are standing. They are putting the fine] touches on the company’s bid for an important conL~act. Tightly framed close-ups and quick snatches of conversation heighten the sense of tension and drama. A "This is great work," says an associate seated to the mm~ager’s left. "I don’t see how the competition can beat it." "They can’t," the manager replies. "Now we have to get it to the coast by tomorrow morning. If we don’t, we’re all in trouble." Sadsfaedon: The manager a~d her associate exchange knowing looks. "U.S. Express," they say in unison, nodding their heads in agreement. The announcer, in voice-over, tells us: "U.S. Express guarantees overnight delivery--without fail." Class Activity As a homework assignment, have each student Visualization: We see the business conference room the next day. The manselect a television com_ mercial that is organized ager is listening to the speaker phone. "Your bid arrived this according to Monroe’s morning," the voice on the phone annom~ces. "You really motivated sequence. Each put all the pieces .together. The competition couldn’t come student should prepare a close." The manager and her Colleagues smile in satisfaction. brief arlalysis (!) identifyOne person raises his right arm in a signal of triumph. ing the target audience for the commercial and Acdon: The audience is urged to rely on U.S. Express whenever ship(2) describing each step ments have to azrlve overnight. in the motivated sequence as it appears in the comTry using the motivated sequence when you want to spar listeners to mercial. Lead a clsss disaction. You should, find it easy and effective, as did one student who used cussion in which students present the results of their it in a speech urging classmates to work for passage of a local tenants’ rlg~ts work. Be sure to make bill. Here are the b~ghlights of h~s speech: connections between the commercials and the ways A~ention: Have you ever had cockroaches running through ~he cupstudents can use the motiboards in your aparhment? Have you s~altered in the heat vated sequence in their because the air conditioning didn’t work? Or shivered in the speeches. cold because the furnace was broken? Ot waited months for the security deposit you never got back even though you left: your apartment as clean as when you moved in? Need: Throughout this city students and other apartment tenants are being victimized by unresponsive and unethical landlords. Just last year more than 200 complaints were filed with the city housing department, but no action has been taken against the landlords. Sad ac on: These problems could be solved by passing a strong tenants’ rights bill that defines the rights of tenants, specifies the obligations of landlords, and imposes strict penalties for violators. Cont PERSUASIVE SPEECHES ON QUESTIONS OF POLICY Visualization: Such bills have worked in a number of college communities across the nation, If one were .passed here, you would no longer have to worry about substandard sanitary or safety conditions in your apartment. Your landlord could not vio- ~;peec,h Assignment late the terms of your lease or steal your security deposit. At some point in the term, Action: A tenants’ rights bill has been proposed to the city cmmcfl. persuasive speech on a You can help get it passed by signing the petition I will pass question of policy. Some around altar my speech. I also urge you to help by circulating require that the speech petitions among your friends and by turning out to support seek immediate action and the bill when it is debated in the city commfl next week. K be organized according Monroe’s motivated we all work together, we can get this bill through the counci!. to sequence. Others leave most instructors assign a Monroe’s motivated sequence is entirely compatible wtih the standard method of speech outlining discussed in Chapter lo. The fallowing outline shows how one speaker incorporated the sequence into a speech supporting legislation to protect the personal privacy of Americans against electronic data gathering. In its ful! form, the outline included, supporting materials for all the subpoints in the body of the speech. the assignment more open-ended. V’,/hich ever approach you take, check the Instructor’s Manual, pp. 52-53 for evaluation forms designed specif[oalfy for the policy speech. Specific Purpose: To persuade my audience that the United States should act now to protect its citizens against electronic invasions of their personal privacy. Central Idea: The loss of persona! privacy in our electronic society is a serious problem that requires deolsive action. Introduction Attention: I. Would you let a perfect stranger examine your medical files, peek at your personal finances, eavesdrop on your phone calls, or invade other aspects of your personal life? II. Yet all of these axe happening as a result of privacyinvading technology by businesses and government agencies. I!L The erosion of parsonal privacy has become one of the most serious problems facing Americans in our highto?h, electronic age. W. Today I would like to explain the extent of this problem and encourage you to support a solution to it. Body L The use of electronic data gathering by business and government poses a serious threat to personal privacy. Class Activit~ See the third and fourth Additional Exercises for CriticaI Thinking on pp. 284-285 of the Instructor’s Manual for enjoyable activities that give students practice working with the motivated sequence. A. Businesses and government agencies piled massive amounts of information on the personal lives of most Americans. B. There are few laws protecting Americans against the gathering or misuse of personal information by businesses and government agencies. ’reaching Tip Remind students who use the motivated sequence that the attention step is completed in the introduction, that the need, satisfaction, and visualization steps each constitute a main point in the body of the speech, and that the action step is taken in the conclusion, Encourage students to refer to the sample outline on this page if they have questions as they construct their speeches, The problem could be greatly reduced by the passage of federal privacy laws. A. These laws should impose strict controls on the collection of personal information by businesses and government agencies. B. These laws should also include stiff penalties on anyone who uses personal information for unauthorized purposes. Visualizafion: III. Similar laws have worked in other countries and can work in the United States. A. The practicality of privacy laws has been demonstrated by their success in almost al! the countries of westarn Europe. B, If the U.S. had such laws, you would once again have control over you~ medical files, financial records, and other kinds of personal information, Conclusion AcHon: I. So I urge you to support privacy legislation by signing the petition I am passing aronnd to be sent to our state’s U.S. Senq~ors and Representatives. II. As Congressman Jack Fields has stated, "This is not a Democratic or Republican issue .... Privacy is a basic human right." Try using the motivated sequence when you seek innnediate action from your listeners. Over the years it has worked for countless speakers--and it can work for you as wall. MPLF. SP £CH WiTH COK M£NTARY The following persuasive speech was presented in a public speaking class at the University of Wisconsin,as It deals with a question of policy and provides an excellent example of problem-solution structure. As you read the speech, notice how the speaker deals with the issues of need, plan, and practicality, Notice also how she anticipates the potan-
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