Understanding Employee Turnover Patterns in Mexican 0DTXLODGRUDV
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Understanding Employee Turnover Patterns
in Mexican Maquiladoras
by
'U(ULF-5RPHUR
Ph. D. in Business Administration, New Mexico State University, USA
'U.HYLQ:&UXWKLUGV
Ph. D. International Business and Management, University of Texas, USA
Pan American Assistant Professor of Management, Nicholls State University, LA, USA
Abstract
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SUR[LPLW\WRWKH8QLWHG6WDWHV'HVSLWHORZHUODERUFRVWVKLJKHPSOR\HHWXUQRYHUFDQEHDPDMRUSUREOHPIRUmaquiladoras,SDUWLFXODUO\IRU¿UPVIRFXVLQJRQTXDOLW\DQGKLJKYDOXHVHUYLFHVDQGSURGXFWV:HXVHGTXDQWLWDWLYHDQGTXDOLWDWLYH
GDWDWRH[SORUHWXUQRYHUSDWWHUQVDQGVHHNDQH[SODQDWLRQIRUWKHKLJKWXUQRYHULQmaquiladoras.$QDO\VLVRIH[LWGDWD
IURPOLQHZRUNHUVRYHUD\HDUSHULRGUHYHDOHGWZRPDMRU\HDUO\SHDNVLQWXUQRYHU$GGLWLRQDOO\UHVXOWVIURP
LQWHUYLHZVRIFXUUHQWKRXUO\ZDJHSHUVRQQHODQGPDQDJHPHQWUHYHDOHGVHYHUDOPDMRUFDXVHVRIWXUQRYHU2YHUDOOZH
SURYLGHDQH[SODQDWLRQIRU\HDUO\SDWWHUQVLQWXUQRYHUDQGRWKHUUHDVRQVIRUWXUQRYHUWKDWDUHQRWIRXQGLQRWKHUSDSHUV
DERXWWKLVLVVXH0HWKRGVDUHVXJJHVWHGWRUHGXFHWXUQRYHUDQGLGHDVIRUIXWXUHUHVHDUFKDUHGLVFXVVHG
KeywordsWXUQRYHUPDTXLODGRUDVPH[LFR
Why Maquiladoras Matter
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to maquiladoras LQ 0H[LFR Maquiladoras DUH IDFLOLWLHV
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,QWKHSDVWmaquiladorasW\SLFDOO\H[SRUWHGWKHLURXWSXW
WRWKH8QLWHG6WDWHVDQGRWKHUFRXQWULHV+RZHYHURXWSXW
FDQQRZEHVROGLQWKH0H[LFDQPDUNHW6DUJHQW0DWWKHZVZKLFKPHDQVWKDWmaquiladoras can service
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7KH 0H[LFDQ maquiladoras VXIIHUHG D VHYHUH GRZQWXUQLQWKHSHULRG$TXDUWHUPLOOLRQMREVZHUH
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3/13/09 10:45:32 AM
64
Understanding Employee Turnover Patterns in Mexican 0DTXLODGRUDV
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Recent data seem to indicate that maquiladoras are
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Turnover Problems
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DVVRFLDWHGZLWKRSHUDWLQJmaquiladoras is that production
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C JCC Vol 2 Issue 1.indd 64
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turnover patterns in maquiladoras.
Research Site
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3/13/09 10:45:32 AM
Understanding Employee Turnover Patterns in Mexican 0DTXLODGRUDV
65
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Analysis Results
Qualitative Data
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C JCC Vol 2 Issue 1.indd 65
Organizational culture shock
Dealing with family and economic issues
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3/13/09 10:45:32 AM
66
Understanding Employee Turnover Patterns in Mexican 0DTXLODGRUDV
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Quantitative Data
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that there are consistent turnover patterns represented by
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C JCC Vol 2 Issue 1.indd 66
3/13/09 10:45:33 AM
Understanding Employee Turnover Patterns in Mexican 0DTXLODGRUDV
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C JCC Vol 2 Issue 1.indd 67
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68
Understanding Employee Turnover Patterns in Mexican 0DTXLODGRUDV
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C JCC Vol 2 Issue 1.indd 68
3/13/09 10:45:33 AM
Understanding Employee Turnover Patterns in Mexican 0DTXLODGRUDV
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Discussion
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production-based pay.
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Successful Turnover-Reduction Techniques
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LQFUHDVHWKHOLNHOLKRRGRIZRUNHUV¶OHDYLQJWKH¿UP0DHUW]7KH¿QGLQJVRIWKLVVWXG\LQGLFDWHWKDWDFRPpany can reduce maternity as a source of turnover by havLQJDPRUHEDODQFHGJHQGHUGLVWULEXWLRQLQWKHZRUNIRUFH
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of the maquiladoraSRSXODWLRQ*LYHQWKHSUREOHPVDVVRFLDWHGZLWKKLULQJSHRSOHZKRDUH\RXQJDQGQHZWRZRUNLQJ VHOHFWLRQ EHFRPHV HVSHFLDOO\ LPSRUWDQW LQ UHGXFLQJ
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C JCC Vol 2 Issue 1.indd 69
69
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turnover in maquiladoras/DZUHQFH<HK3HOOHG
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the issues raised in this paper. The company under study
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3/13/09 10:45:33 AM
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turnover.
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be in a better position to understand and reduce turnover.
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References
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(2), 70-99.
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([SDQVLRQ0DQDJHPHQW(5), 1-6.
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(2), 253-269.
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%RUGHUODQG6WXGLHV 93-98.
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process. 3V\FKRORJLFDO%XOOHWLQ493-522.
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(3), 34-47.
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* Correspondence concerning this article should be addressed
to Dr. Eric J. Romero, e-mail: [email protected]
** Correspondence concerning this article should be addressed
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edu
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Understanding Employee Turnover Patterns in Mexican 0DTXLODGRUDV
Appendix
Interview Questions
Employees
Supervisors
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