BellSouth Telecommunications, Inc.
Florida Public Service Commission
Docket No. 060650-TL
Staffs 1st Request for Production
October 20,2006
Item No. 2
Attachment B
ATTACHMENT B TO
REQUEST FOR PRODUCTION,
ITEM NO. 2
REDACTED
Email Discount Networmhe Billing Resource 2005
CRM
11/14/20057367500
14.95
CRM
7/25/2005Email Discount Network Setup Fee
12.95
s90
CRM
7/25/2005Email Discount Network Monthly Fee
14.95
s90
CRM
14.95
s90
14.95
ROO
CRM
8/22/2005 Emal Discount Network Monthly Fee
el. IncBilling Questions. Cdl 1 800
11/9/20057367500
el. Inc.Billing Questions, Cdl 1 800
11/9/20057367500
14.95
ROO
CRM
9/26/2005 Email Discount Network Setup Fee
12.95
ROO
CRM
9/27/2005 Email Discount Network Setup Fee
12.95
ROO
CRM
9/26/2005 Email Discount Network Setup Fee
12.95
ROO
CRM
8/24/2005 Email Discount Network Setup Fee
12.95
ROO
CRM
8/24/2005 Email Discount Network Monthly Fee
14.95
ROO
CRM
8/25/2005 Email Discount Network Setup Fee
12.95
ROO
CRM
7/13/2005Email Discount Network Setup Fee
12.95
ROO
12.95
ROO
12.95
ROO
14.95
S60
14.95
S60
CRM
CRM
CRM
CRM
CRM
7/18/2005 Email Discount Network Setup Fee
el. Inc.BiUing Questions. Cdl 1 800
11/21/20057367500
el. lnc.Billing Questions, Cdl 1 800
11/1/20057367500
ing Resource Billing Questions, Call
11/1/200Ql 800 7367
Email Discount
Network
Email Discount
INTEGRETEL
Network
Email Discount
INTEGRETEL
Network
Email Discount
The Billing Resource Network
Email Discount
The Billing Resource Network
Emal Discount
The Billing Resource Network
INTEGRETEL
Email Discount
The Billing Resource Network
Email Discount
The Billing Resource Network
Email Discount
INTEGRETEL
Network
Email Discount
INTEGRETEL
Network
Email Discount
INTEGRETEL
Network
Email Discount
INTEGRETEL
Network
Email Discount
INTEGRETEL
Network
Email Discount
The Billing Resource Network
Email Discount
The Billing Resource Network
Email Discount
The Billing Resource Network
RMK DAK UST EXIST (2)
RMK DAK UST EXIST (2)
RMK CUST DlSPUlTNG CGS
cust didn't order
didn't order order
Cram did not auth
RMK CRAMMED MS DID NOT AUTHZ AND
WNTS CRDT AND SVC CANCELLED
RMK CRAMMING (2)
RMK CRAMMING
csr daims did notg request or order
RMK CRAMMINGXlST (3)
RMK CSR SEZ DID NOT AUTH THESE
CHARGES ON BILL
RMK CRAMMINGXlST (4)
RMK CRAMMINGXlST (4)
Emal Discount NetworkKhe Billing Resource 2005
I
I
RMK CRAMMING
CRM
CRM
CRM
CRM
CRM
CRM
CRM
CRM
CRM
CRM
Email Discount NetwoMhe Billing Resource 2005
I
I
I
Residential EmaiVESBI 2005
I
ICRM
I
10/26/2005 Email Setup Fee
10/21/2005 Email Setup Fee
9/30/2005 Email Setup Fee
9/30/2005 Email MontHy Fee
Services Billinq Inc.Billins
12.95
12.95
12.95
14.95
CEO
ROO
S50
S50
ESBl
ESBl
ESBl
ESBl
Residentid Email LLC
Residentid Email LLC
Residentid Email LLC
Residentid Email LLC
CANCEL
dak
RMK DAK ST EMST (2)
RMK DAK UST EXIST (2)
Total Protection Plus/ESBl2005
5ubCIC Mame
Remarks
Total Protection Flus, LLC
RMK CUST CRAMMED SD DID NT
AUTHORIZE SERVICES
PREMIUM VOICEMAIL
rot4 Protection Flus, LLC
rot4 Protedion Flus, LLC
RMK CRAMMING
rotd Protection Flus. LLC
csr did not request or authrze
PREMIUM VOICEMAIL
RMK CUSTOMER CRAMMED NO
PREMIUM VOICEMAIL
rotal Protedion Flus. LLC INFORMATIONADJ FOR CUSTOMER
PREMIUM VOICEMAIL
9/13/2005 MONTHLY FEE
Services Billing
IncBilling Questions,
11/14/2005 Call 1
rdd Protedion Flus. LLC
RMK CUST DAK
RMK ADJ FOR SVCS
14.95
S60
ESBl
rot4 Protection Plus, LLC
14.95
S50
ESBl
rot4 Protection MUS, LLC ~RMKCUST NVR AUTHRIZED
PREMIUM VOICEMAIL
10/18/2005 MONTHLY FEE
14.95
S60
ESBl
rot4 Protection Flus, LLC
RMK CUST DID NOT AUTH THESE
CHRGS
PREMIUM VOICEMAIL
8/19/2005 MONTHLY FEE
14.95
ROO
ESBl
rot4 Protedion Flus, LLC
RMK SRVC NOT AUTH
PREMIUMVOICEMAIL
8/25/2005 MONTHLY FEE
14.95
ROO
ESBl
rotd Protedion Flus, LLC
Ms Evans did not ordr
14.95
ROO
ESBl
rot4 Protedion Flus, LLC
RMK CRAMMING
14.95
IROO
(ESBI
rotd Protection Flus, LLC cust dak
14.95
ROO
ESBl
rdd Prdedion plus. LLC
CSR DAKS
14.95
ROO
ESBl
rotd Protedion Flus. LLC
RMK CUS STATE DID NOT ORDER OR
AUTHORIZE
14.95
CCO
ESBl
rotal Protection Flus. LLC AUTH OR REQSTD SVC
14.95
s10
ESBl
Total Protedion Flus, LLC
PREMIUM VOICEMAIL
8/24/2005 MONTHLY FEE
Services Billing
lnc.Billino
Questions.
. . ..
11/22/20o~c;1111
lservices wiling
IncBilling Questions.
12/8/2005 Cdl 1
I
PREMIUM VOICEMAIL
8/31/2005 MONTHLY FEE
0 OOOA PREMIUM
VOICE MAIL MONTHLY
12/15/2005 FEE
Services Billing
IncBilling Questions.
11/14/2005 Cdl 1
I
I
I
RMK CUST WAS CRAMMED NEVER
RMK CUST DENIES ALL KNOWLEDGE
HAS ANSWERiNG MACHINE
I
Total ProtectionPlus/ESBI 2005
7177777711773771777
14.95
550
ESBl
Total Protection Plus. LLC
9/12/2005MONTHLY FEE
14.95
S50
ESBl
Totd Protection Plus. LLC
PREMIUM VOICEMAIL
1Of7/2005 MONTHLY FEE
14.95
S50
ESBI
Total Protection Plus, LLC
14.95
S50
ESBl
Total Protection Plus, LLC
14.95
CAO
ESBI
Tot4 Protection Plus. LLC
RMK CUST NVR AUTHZ CUST REQ
CANCEL
14.95
CAO
ESBl
Totd Protection plus. LLC
RMK CUST NVR AUTHR CUST REQ
CANCEL
14.95
CAO
ESBl
Totd Protedion Plus. LLC
RMK CUST NVR AUTHR CUST REQ
CANCEL
14.95
S50
ESBI
T d d Protection Plus. LLC
14.95
550
ESBl
T d d Protection Plus, LLC
14.95
S50
ESBl
Total Protedion Plus. LLC
14.95
ROO
ESBl
T d d Pmtedion Plus, LLC
RMK CST CLLD SD SHE NVR REQSTD
THS SERV
14.95,
ROO
ESBl
Tot4 ProtectionPlus. LLC
RMK CST CLLD SD DDNT REQST SERV
9/21/20051717771771
PREMIUM VOICEMAIL
RMK CRAMMINGXlST (3)
PREMIUM VOICEMAIL
lOf7/2005MONTHLY FEE
CHARGES FOR
DEPARTMENT
IDENTIFIER
-
12/12/20058505054.6
CHARGES FOR
DEPARTMENT
IDENTIFIER
-
12/12/20058505054.6
CHARGES FOR
DEPARTMENT
IDENTIFIER
-
12/12/20058505054.6
PREMIUM VOICEMAIL
10/25/2005MONTHLY FEE
PREMIUM VOICEMAIL
10/25/2005MONTHLY FEE
PREMIUM VOICEMAIL
10/25/2005MONTHLY FEE
PREMIUM VOICEMAIL
10/25/2005MONTHLY FEE
I
PREMIUM VOICEMAIL
CRM
10/25/2005MONTHLY FEE
Toid ProtectionPlus/ESBI 2005
PREMIUM VOICEMAIL
10/19/2005 MONTHLY FEE
14.95
ROO
ESBl
T d d Protection Plus. LLC
PREMIUMVOICEMAIL
8/24/2005 MONTHLY FEE
14.95
ROO
ESBl
Toid Protection Flus, LLC
RMK CUSTMR DID NT ORDR SRV PLS
CRDT
PREMIUM VOICEMAIL
12/20/2005 MONTHLY FEE
14.95
520
ESBl
Toid Protection Plus, LLC
- UNE 11
PREMIUM VOICEMAIL
10/4/2005 MONTHLY FEE
14.95
S50
ESBl
Total Protection Plus, LLC
PREMIUM VOICEMAIL
10/18/2005 MONTHLY FEE
14.95
ROO
ESBl
Totd Protection Plus, LLC
PREMIUM VOICEMAIL
10/18/2005 MONTHLY FEE
14.95
ROO
ESBl
Toid Protection Plus, LLC
PREMIUM VOICEMAIL
10/18/2005MONTHLY FEE
14.95
S50
ESBl
Tot4 ProtectionPlus, LLC
14.95
ROO
ESBl
Toid Protection Plus. LLC
PREMIUM VOICEMAIL
9/30/2005 MONTHLY FEE
SeMces Billing
IncBillina Questions
RMK CUST DAK ER MUST HAVE INQUIR\
dak
Voicemad DireWlLD 2005
Reason
3TN
8/3/20051Fee
lVoice Mail Service Monthly
10/27/2005Fee
CRM
CRM
services, IncBilling
12/12/2005 Questions, Cdl 1 800 43%
services. IncBilling
12/12/2005Questions, Cdl 1 800 433services, IncBilling
12/12/2005Questions, Call 1 800 433Voice Mail Service Set Up
6/24/2005 Fee
Voice Mail Service Monthly
10/27/2005
Fee
Voice Mail Service Set UD
I
14.951
I
I
IS40
(ILD Tdeservices. Inc. (Voicemail Direct USA
I
I
I
ILD Tdeservices. Inc. Voicemail Direct USA
I
I
14.95
ROO
14.95
S50
ILD Teleservices.Inc. Voicemail Direct USA
14.95
S50
ILD Tdeservices. Inc. Voicemail Direct USA
14.95
550
ILD Teleservices.Inc. Voicemail Direct USA
14.95
S10
ILD TeleSeNiceS. Inc. Voicemail Direct USA
14.95
ROO
ILD Teleservices. Inc. Voicemail Direct USA
14.95
S50
ILD Tdeservices. Inc. Voicemail Direct USA
14.95
ROO
ILD Tdeservices. I n c Voicemail Direct USA RMK CRAMMING T (2)
14.95
ROO
ILD Teleservices.I n c Voicemail Direct USA RMK CRAMMING T (2)
RMK DAK UST EXIST (3)
CRM
CRM
CRM
Voice Mail Service Monthly
CRM
Voice Mail Service Set Up
CRM
CRM
CRM
8/3/20051
Fee
Iservices. IncBilling
CRM
services, IncBilling
CRM
CRM
CRM
CRM
CRM
12/9/2005Questions, Cdl 1 800 43%
Voice Mail Service Monthly
10/12/2005 Fee
Voice Mail Service Monthly
1011Z2005 Fee
Voice Mail service Monthly
10/12/2005Fee
-
14.95
ROO
ILD Teleservices, I n c Voicemail Direct USA RMK CRAMMING T (2)
CRM
14.95
ROO
ILD Teleservices. Inc Voicemail Direct USA
CRM
14.95
ROO
RMK MS STS NVR ORDERED PLZ REM
ILD Tdeservices. Inc. Voicemail Direct USA ASAP
14.95
ROO
IDTeleservices, Inc. Voicemail Dired USA RMK PLZ REM ASAP (2)
14.95
ROO
14.95
ROO
CRM
CRM
CRM
9/22/2005 Fee
Voice Mail Service Monthly
9/22/2005 Fee
services. IncBilling
11/29/2005Questions, Cdl 1 800 433-
RMK MS STS NVR ORDERED P I 2 REM
ILD Telesewices. I n c Voicemail Direct USA ASAP
custs gidfriend order without his knowiedge
ILD Tdeservices. Inc Voicemail Direct USA not paying adj to satisfy
Voicemail DireWlLD 2005
In
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0
F:
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9
Voicemail DirectIlLD2005
BTN
Reason
Code
CRM
CRM
CRM
CRM
CRM
CRM
CRM
~CRM
I
CRM
CRM
CRM
CRM
CRM
CRM
CRM
CRM
CRM
8/23/2005 Fee
Voice Mail Service Monthly
8/23/2005 Fee
Voice Mail Service Set UO
9/14/2005 Fee
Voice Mail Service Monthly
9/14/2005 Fee
14.95
ROO
14.95
ROO
ILD Teleservices. Inc Voicemail Dired USA RMK SRVC NOT AUTH
RMK SRVC NOT AUTH RECOGNIZED
ILD Teleservices, Inc Voicemail Dired USA COMMAND ENTERED
14.95
ROO
ILD Teleservices. Inc Voicemail Dired USA RMK DAK ST EXIST (2)
14.9
ROO
ILD Teleservices. Inc Voicemail Dired USA RMK DAK ST EXIST (2)
Voicemail DiredlLD 2005
Reason
CRM
CRM
CRM
CRM
CRM
CRM
CRM
CRM
CRM
CRM
CRM
CRM
CRM
CRM
I
I
I
IVoice Mail Service Set UD
I
I
I
I
I
I
Voicemail DiredlLD 2006