gwinnett
inn
nne
nett
ett
aquatic section
polices and procedures manual
2011
INTRODUCTION
Welcome to Gwinnett County Parks & Recreation! As a member of the aquatic section, it is imperative
that you learn the rules and regulations of your position and what will be expected of you. All of you have
been hired because you are considered to be competent, in your field. This is what the public expects this is what we expect.
The public also expects to be provided with the best customer service possible. This manual has been
created to help you in your job performance. Read it thoroughly, ask questions, and become familiar with
what we expect from you as a professional.
With the training that we have all gone through, we are considered professional rescuers, and professional
first responders. SAFETY must always be a primary concern. This, along with cleanliness and pride in
your facilities, will help keep Gwinnett County Parks & Recreation Aquatic Facilities #1 in the nation!
Once again, let me personally welcome you. Follow the guidelines in this manual, and let's strive to have
safe and happy guests, pleasant supervisors, and dry lifeguards.
Sincerely,
Jim Cyrus
Aquatics Manager
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1
AQUATICS
Staff organizational
Chart:
Jim Cyrus
Aquatics
Manager
Aquatics
Coordinator
Christine
Kinsella
Aquatics
Coordinator
Diane Brim
Part Time
Training
Nathan
Edmondson
Part Time
Recruiting
Katie
Barfield
Monte Harpe
Aquatic Supervisor
Manda Groth
Aquatic Supervisor
Lyndsey Brock
Aquatic Supervisor
Mary Beth Waller
Aquatic Supervisor
Anthony Munroe
Recreation Leader
Kristin Hahn
Aquatic Supervisor
Joanna
Hammersmith
Recreation Leader
Annie Rowe
Recreation Leader
Trent Steinhauer
Recreation Leader
Facility Management
Facility Management
Facility Management
Facility Management
Facility Management
Mountain Park
Aquatic Center
Bethesda Park
Aquatic Center
West Gwinnett
Park Aquatic
Center
Bogan Park
Aquatic Center
Collins Hill Park
Aquatic Center
Best Friend Park
Pool
Lenora Park
Pool
Dacula Park Pool
Rhodes Jordan
Park Pool
Kathryn Ralston
Recreation Leader
Facility Phone Numbers
Best Friend Park Pool
Bethesda Park Aquatic Center
Bogan Park Aquatic Center
Collins Hill Park Aquatic Center
Dacula Park Pool (closed for 2010)
Lenora Park Pool
Mountain Park Aquatic Center
Rhodes Jordan Park Pool
West Gwinnett Park Aquatic Center
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770.417.2202
678.924.6334
770.614.2063
770.237.5647
770.822.5410
770.982.5309
770.564.4650
770.822.5143
770.417.2281
2
Important numbers:
Note: At all facilities, you must dial a “9” before you dial any outside numbers. This
includes dialing 911.
Office Location
GJAC-3rd Floor
Bethesda Park Aquatic
Center
Bethesda Park Aquatic
Center
Bethesda Park Aquatic
Center/Supervisor
Bethesda Park Aquatic
Center/Rec leader
Bogan Park Aquatic
Center/Supervisor
Bogan Park Aquatic
Center/Rec Leader
Bogan Park Community
Center
Collins Hill Park Aquatic
Center/Supervisor
Collins Hill Park Aquatic
Center/Rec Leader
Bogan Park Aquatic
Center
Mountain Park Aquatic
Center/Supervisor
Mountain Park Aquatic
Center/Rec Leader
West Gwinnett Park
Aquatic Center/Supervisor
West Gwinnett Park
Aquatic Center/Rec leader


Name
Jim Cyrus
Aquatic Manager
Coordinator/Trainer
Diane Brim
Part-Time trainer
Nathan Edmondson
Manda Groth
Office #
770.822.8866
Pager #
678.582.4697
Cell #
770.639.4674
678.924.6338
N/A
678.938.5357
678.924.6338
N/A
N/A
678.924.6339
678.582.4662
N/A
Trent Steinhauer
678.924.6337
N/A
N/A
Kristin Hahn
770.614.2063
678.582.4602
N/A
Joanna Hammersmith
770.614.2063
N/A
N/A
Coordinator/Recruiter
Christine Kinsella
Mary Beth Waller
770.932.4425
N/A
678.294.0698
770.237.5647
678.582.4718
404.543.4925
Kathryn Ralston
770.237.5647
N/A
N/A
Part time-trainer
Katie Barfield
Monte Harpe
770.932.4425
N/A
N/A
770.564.4620
678.582.4728
N/A
Annie Rowe
770.564.4622
N/A
N/A
770.417.2285
678.582.5079
N/A
770.417.2284
N/A
N/A
Lyndsey Brock
Anthony Munroe
Do not give pager numbers or personal home/cell numbers to anyone! Especially the public.
To operate pagers, dial pager number, wait for tones, then key in the number you wish to be called back at. Then enter a
three number code from list below and hit the “ # “ sign. Hang up the phone.
Pager Codes:
111-333
NON EMERGENCY
444-666
RESPOND PROMPTLY
777-888
EMERGENCY
999
SUBMERSION, RESUSCITATION, SEVERE ACCIDENT
Emergency:
Gwinnett County Police (non-emergency #):
Animal Control:
Poison Control Center:
911
770.513.5122
770.339.3200
404.616.9287
FACILITY DESCRIPTIONS
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BEST FRIEND PARK POOL 6224 JIMMY CARTER BLVD. NORCROSS (summer only)
Best Friend Pool, was the first facility that the County operated. As of 1992, the facility underwent a one half million dollar
renovation, which included the installation of a new filter system, a new children's mini water playground, new bathrooms, office,
deck, and renovation to the existing pool. The pool itself was 25 yards long, and has 6 lanes. Pool was closed summer of ’04 and
reopened in ’05 with two outdoor play pool areas, a large water slide, and adjoining lap area.
BETHESDA PARK AQUATIC CENTER 225 BETHESDA CHURCH RD, LAWRENCEVILLE,
GA (winter and summer facility)
Opened February 2007! This facility features an indoor leisure pool and indoor instructional pool. The leisure pool features a play
structure for younger children, lazy river, tumble buckets, vortex, and a waterfall shower. This pool also includes an enclosed tower
slide that exits the building, wraps around several times, and re-enters the building. The pool begins with a zero depth entry and
goes to a maximum depth of 3.5ft. The instructional pool has a walk-in ramp as well as stair entry. It begins at 3 ft and goes to a
maximum depth of 5 ft.
BOGAN PARK AQUATIC CENTER 2723 NORTH BOGAN ROAD, BUFORD, 30518 (summer
and winter facility)
Opened December of 1997. Bogan features a 6 lane 25 yard competition pool, and a separate water play feature pool with a 17
foot high water slide, a lazy river, and a water play structure. Both of these pools are enclosed in a permanent building in which the
roofs can be opened or closed depending on the weather.
COLLINS HILL PARK AQUATIC CENTER, 2200 COLLINS HILL ROAD LAWRENCEVILLE
GA 30044 (summer and winter season facility)
Collins Hill Natatorium opened December of 2000. The facility consists of an indoor 25 yard x 25 meter lap pool, and an outdoor
leisure pool with two water slides, a lazy river and several water play features. The indoor lap pool remains open throughout the
year and the outdoor leisure pool is functional from Memorial Day to Labor Day.
DACULA PARK POOL 205 DACULA ROAD, DACULA, GA 30019(summer only)
This pool is in the shape of a Z. The design incorporates a kiddie pool that is built into the competition pool, and is separated by a
bulkhead and a separate diving area, housing two 1meter diving boards. The pool is 25 yards long, and 6 lanes wide.
LENORA PARK POOL
LENORA ROAD, SNELLVILLE, GA (summer only)
Opened summer of 2006. This facility is an outdoor leisure pool with a water slide, zero depth entry, lazy river, small kids play
structure with various small slides and a small lap lane area. This facility will be the first to have run outs at the exit of each slide.
An open social area is located in the center of the lazy river with bubble seats and is a maximum of 3.5 feet deep.
MOUNTAIN PARK AQUATIC CENTER 1063 ROCKBRIDGE ROAD, STONE MOUNTAIN,
GA 30087 (summer and winter facility)
Opened in February of 2004. Mountain Park Aquatic Center consist of two indoor pools and one outdoor pool. The lap pool
measures 25 yards x 25 meters. The warmer instructional pool is 25 yards long and 4 lanes wide and separated from the lap pool by
a wall of windows. The outdoor pool consists of two giant slides, a lazy river and water play structure.
RHODES JORDAN PARK POOL 100 EAST CROGAN STREET, LAWRENCEVILLE, GA 30045
(summer only)
The Rhodes Jordan Pool opened during the summer of 2002. This leisure facility has various water features including a slide, small
kids structure, lazy river, lily pad walk, log play raft, tumble buckets, and 3 lane lap area. The pool starts with a zero depth entry and
goes to a maximum depth of 3.5 feet.
WEST GWINNETT PARK AQUATIC CENTER 4488 PEACHTREE INDUSTRIAL BLVD
NORCROSS, GA 30071 (summer and winter facility)
Opened in February of 2008. As the largest facility in the County, West Gwinnett Aquatic Center consists of two indoor pools and
one outdoor pool. The lap pool measures 25 yards x 25 meters. The warmer instructional pool is 25 yards long and 4 lanes wide
and separated from the lap pool by a wall of windows. The outdoor pool consists of two giant slides, a lazy river, dump bucket,
water spray, and water play structure.
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Location map
Check out
www.gwinnettparks.com
for our online park guide
complete with maps and
detailed descriptions of
park amenities.
41
24
2
17
18
10
40
12
4
35
38
44
7
33
32
13
42
8
31
3
11
14
Alexander Park
Bay Creek Park
Best Friend Park & Pool
Bethesda Park & Aquatic Center
Bogan Park & Aquatic Center
Cemetery Field
Club Drive Park
Collins Hill Park Aquatic Center
Dacula Park & Pool
DeShong Park
Duncan Creek Park
Freeman’s Mill Park
George Pierce Park
Graves Park
Gwinnett Environmental & Heritage Center
Gwinnett Historic Courthouse
Harbins Park
Harmony Grove Soccer Complex
Holcomb Bridge Park
Jones Bridge Park
Lawrenceville Female Seminary
Lenora Park & Pool
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29
26
6
27
23
5
37
20
21
15
39
25
43
1
9
30
34
16
28
36
19
22
Lions Club Park
Little Mulberry Park
Lucky Shoals Park
McDaniel Farm Park
Mountain Park Aquatic Center & Activity Building
Mountain Park Park
Peachtree Ridge Park
Pinckneyville Park
Rabbit Hill Park
Rhodes Jordan Park & Pool
Rock Springs Park
Ronald Reagan Park
Settles Bridge Park
Shorty Howell Park
Singleton Road Activity Building
South Gwinnett Park
Sweet Water Park
Tribble Mill Park
Vines Gardens
West Gwinnett Park & Aquatic Center
Yellow River Park
Yellow River Post Office Park
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Gwinnett County Aquatics
Directions And Maps
Best Friend Park – 6224 Jimmy Carter Blvd, Norcross 770.417.2202
From Atlanta: Take 85N to Exit 99 (Jimmy Carter Blvd). Turn left onto Jimmy Carter Blvd.
From South Carolina: Take 85S to Exit 99 (Jimmy Carter Blvd). Turn right onto Jimmy Carter Blvd.
Bogan Park - 2723 North Bogan Road, Buford 770.614.2063
From Atlanta: Take 85N to Exit 115 (the Mall of Georgia). Follow signs towards Buford. This will bring
you onto SR20 (Buford Drive). Take SR20 past the Mall of GA until South Bogan Road. Turn right onto
South Bogan Road. The park will be on the right.
From South Carolina: Take 85S to Exit 115 (the Mall of Georgia). Bear to the right towards Buford. This
will bring you onto SR20 (Buford Drive). Take SR20 past the Mall of GA until South Bogan Road. Turn right
onto South Bogan Road. The park will be on the right.
From 985 Gainsville: Take 985S to Exit 4 (Mall of Ga). Turn left onto SR20. Turn left onto South Bogan
Road. The park will be on the right.
From 985 Suwanee: Take 985N to Exit 4 (Mall of GA). Turn right onto SR20. Turn left onto South Bogan
Road. The park will be on the right.
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Dacula Park – CLOSED FOR 2010 - 205 Dacula Road, Dacula 770.822.5410
From 316 Eastbound: Take 316E to SR8 (Winder Highway) turn left. Take Winder Highway until a traffic
light at Dacula Road. Turn left onto Dacula Road. The park will be on the right.
From 316 Westbound: Take 316W to SR 8 (Winder Highway) turn right. Take Winder Highway until a
traffic light at Dacula Road. Turn left onto Dacula Road. The park will be on the right.
From the Mall of GA: Take Gravel Springs Road (this will turn into Auburn Road) and turn right onto
Dacula Road. Park will be on the left.
Mt. Park Aquatic Center – 1063 Rockbridge Road, Stone Mountain 770.564.4650
From Atlanta: Take 85N to Exit 101 (Indian Trail Road) turn right onto Indian Trail (this will turn into
Killian Hill Road). Turn right onto Arcado Road. Turn left onto Rockbridge Road. The park will be on the
right.
From South Carolina: Take 85S to Exit 102 (Beaver Ruin Road). Turn left onto Beaver Ruin Road (which
turns into Arcado Road). Turn left onto Rockbridge Road. The park will be on the right.
From Highway 78 & 285: Take 78N to Rockbridge Road. Turn left onto Rockbridge Road. The pool will
be on the left.
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Rhodes Jordan Park – 100 East Crogan Street, Lawrenceville 770.822.5143
From Athens: Take 316W. Turn left onto SR20. Turn left onto E. Crogan Street. The park will be on the
left.
From Atlanta: Take 85N to Exit 106 (SR316E Athens/Lawrenceville). Stay on 316E until the second traffic
light SR20 (Buford Drive) and turn right onto SR20. Turn left onto E. Crogan Street. The park will be on the
left.
From Grayson Area: Take SR20 (Buford Drive) North. Turn right onto SR124. The park entrance will be
straight ahead.
From Snellville Area: Take SR124 (Scenic Highway) towards Lawrenceville. SR124 & East Crogan Street
will intersect and the park will be straight ahead.
Collins Hill Park Aquatic Center – 2200 Collins Hill Road, Lawrenceville 770.237.5647
From Atlanta: Take 85N to Exit 106 (SR 316E Athens/Lawrenceville). At the first traffic light turn left onto
Collins Hill Road. At the fourth traffic light turn left into the center.
From South Carolina: Take 85S to Exit 111 (Suwanee/Lawrenceville) turn left onto Lawrenceville-Suwanee
Road. Turn left onto Horizon Drive. Right onto Old Peachtree Road. Left onto Collins Hill Road. At
second traffic light turn right into the center.
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Lenora Park Pool - 4515 Lenora Church Road, Snellville 770. 982.5310
From Athens: Take 78W/29S, keep following US-29/GA316W/University pkwy. Take a left onto Loganville
hwy/GA 81/Charles S Floyd. Turn left on GA-20/GA-81/Loganville hwy. Turn right on GA-20. Turn right
onto Centerville rosebud Road SW. Road turns into LEE Road SW. Turn left onto Lenora Church Road.
From Grayson Area: Start going SW on Grayson Hwy. Left on Rosebud Road SW, right onto Centerville
Rosebud Road SW, Road turns into LEE Road SW. Turn left onto Lenora Church Road.
From Lawrenceville/Snellville Area: Go SW on Scenic Highway-124, cross over HWY 78. Turn Left on
Henry Clower Blvd SW, Turn right onto Lenora Church Road.
Bethesda Park Aquatic Center - 225 Bethesda Church rd, Lawrenceville 678.924.6334
From Snellville: Take 124-Scenic HWY to the intersection of Ronald Regan parkway. Turn onto Ronald
Regan Parkway heading toward Atlanta. Exit at the Bethesda Church Rd Exit. At the end of the off ramp turn
Left. Once over the over pass turn right into the park.
From Atlanta: Take 85 North. Take the Exit for Pleasant Hill Rd. At end of Exit ramp take a right. Take a
right onto Ronald Regan PKWY. Exit at Bethesda Church Rd. At the end of the exit ramp take a right. Take
next right into park entrance.
From Lawrenceville Area: Take US-29 S, turn left onto Bethesda Church Rd. Take a right into the park.
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West Gwinnett Park Aquatic Center: - 4488 Peachtree Industrial Blvd., Norcross, GA 30071.
770.417.2281
From Atlanta: Take 85 N to 285W towards Chattahoochee/Birmingham. Take exit 31B- GA-141 N
toward Cumming/Dahlonega. Merge onto Peachtree Industrial Blvd.
From Lilburn: Take Indian trail/Lilburn Rd going NW. Once you are past 85 turn Left onto Beaver Ruin.
Turn Right onto Buford Hwy. Turn Left onto South Berkley Lake Road. Turn Right into the park.
From Lawrenceville: Take 316W to 85 S. Take Exit 104 for Pleasant hill Road. Take a Right onto Pleasant
hill Road NW. Take a left onto Buford Hwy. Take a right onto South Berkley Lake Road. Take a right into
the park.
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Daily Pool Admission Fees & Hours:
Best Friend, Bethesda, Bogan, Collins Hill, Lenora, Mountain Park, Rhodes Jordan, and West Gwinnett:
3 and under
4-10
11-49
50 and up
Resident
$2
$4
$5
$2
Non-Resident
$4
$8
$10
$4
Dacula Resident
$2
$3
$3
$2
Dacula Non-Resident
$4
$6
$6
$4
Summer Season Pool Hours of Operation:
(Once school begins 8/10/09 pools return to winter hours unless otherwise posted)
Best Friend: Closes for summer once school begins
M, TU, W, TH, F
noon-6:00pm
SU
1:00-6:00pm
Bethesda: Leisure:
M, TU, W, TH, F
SA
SU
11:00am-6:00pm
noon-6:00pm
1:00-6:00pm
Bethesda: Instructional:
M, TU, W, TH, F
SA
SU
1:00-6:00pm
noon-6:00pm
1:00-6:00pm
Bogan: Lap
M, W
TU, TH, F
SA
SU
6:00-8:50am, noon-1:00pm lap swim only, 1:00-6:00pm
noon-1:00pm lap swim only, 1:00-6:00pm
noon-6:00pm
1:00-6:00pm
Bogan: Leisure
M, TU, W, TH, F
SA
SU
11:00am-6:00pm
Noon-6:00pm
1:00-6:00pm
Collins Hill: Lap
M, W
TU, TH
F, SA, SU
11:00am-12:30pm lap swim only, 1:00-6:00pm
6:00-8:30am, 11:00am-12:30pm lap swim only, 1:00-6:00pm
1:00-6:00pm
Collins Hill: Leisure
M, TU, W, TH, F
SA, SU
1:00-6:00pm
1:00-6:00pm
Dacula: Outdoor lap pool with baby pool
M, TU, W, TH, F
1:00-6:00pm
SA, SU
1:00-6:00pm
Lenora: Outdoor play pool
M, TU, W, TH, F, SA
SU
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noon-6:00pm
1:00-6:00pm
11
Mountain Park: Lap
M, W
TU, TH
F
SA
SU
6:00-8:30am, 11:00am-1:00pm lap swim only, 1:00-6:00pm
11:00am-1:00pm lap swim only, 1:00-6:00pm
10:00am-1:00pm lap swim only, 1:00-6:00pm
10:00am-noon, 12:00-6:00pm
1:00-6:00pm
Mountain Park: Instructional
M, TU, W, TH, F, SU
SA
1:00-6:00pm
Noon-6:00pm
Mountain Park: Leisure
M, TU, W, TH, F, SA
SU
Noon-6:00pm
1:00-6:00pm
Rhodes Jordan: Outdoor leisure
M, TU, W, TH, F, SA
SU
Noon-6:00pm
1:00-6:00pm
West Gwinnett: Lap
M, TU, W, TH
F
SA
SU
9:00am-noon, 6:00-7:00pm lap swim only, noon-6:00pm, 7:009:00pm
9:00am-noon lap swim only, noon-6:00pm open swim
noon-6:00pm
1:00-6:00pm
West Gwinnett: Instructional
M, TU, W, TH, F, SA
SU
noon-6:00pm
1:00-6:00pm
West Gwinnett: Leisure
M, TU, W, TH, F
SU
noon-6:00pm
1:00-6:00pm
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12
Winter season Pool Hours of Operation:
Bethesda: Instructional
 M, T, W, TH
 F
11:00am-5:00pm, 5:00-7:00pm 1-lap lane available
11:00am-6:00pm
Bethesda: Leisure
 M, TU, W, TH
 F
 SA
 SU
3:00-7:30pm
3:00-6:00pm
11:00am-6:00pm
1:00-6:00pm
Bogan: Lap
 M, W
 TU, TH
 F
 SA
 SU
7:00-8:50am, 11:00am-3:00pm
11:00am-3:00pm, 7:10-8:30pm
11:00am-3:00pm
noon-6:00pm
1:00-6:00pm
Bogan: leisure
 M, TU, W, TH
 F
 SA
 SU
3:00-7:30pm
3:00-6:00pm
noon-6:00pm
1:00-6:00pm
Collins Hill: Lap
 M, W
 TU, TH
 F
 SA
 SU
9:00am-9:00pm
6:00am-9:00pm (7:00-9:00pm lap swim only)
9:00am-6:00pm
noon-6:00pm
1:00-6:00pm
Mountain Park: Lap
 M, W
 TU, TH
 F
 SA
 SU
6:00am-9:00pm
9:00am-9:00pm
9:00am-6:00pm
noon-6:00pm
1:00-6:00pm
Mountain Park: Instructional
 M, TU, W, TH, F, SA
 SU
noon-6:00pm
1:00-6:00pm
West Gwinnett: Lap
 M, W
 TU, TH
 F
 SA
 SU
9:00am-9:00pm
6:00am-9:00pm
9:00am-6:00pm
noon-6:00pm
1:00-6:00pm
West Gwinnett: Instructional
 M, TU, W, TH, F, SA
 SU
noon-6:00pm
1:00-6:00pm
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13
FUNCARDS: Annual/Seasonal Passes
For the convenience of our patrons, we offer a season pass and a annual pass. These FunCards are hard
plastic badges that the owner must present at the time of entry in order to log into the system and record the
pass usage. The FunCards are good at any Gwinnett County aquatic facility.
*Sales of annual/season passes are done through the Recware POS system.
*Passes can only be purchased at the following park facilities (Bethesda, Bogan, Collins Hill, and
West Gwinnett, Best Friend Park gym, Lenora Gym, Lucky Shoals Park Community Recreation
Center, and Rhodes Jordan Park Community Recreation Center)
Funcards are not transferable.
Season Funcard Fees:
Winter season = Labor Day thru Memorial Day
Summer season = Memorial Day thru Labor Day
Yearly Funcard Fees:
Good for one year from date of purchase.
Residency Passports:
A residency passport is available for $5/$2 for a replacement. This card
will serve to validate patron’s resident status.
Aquatic Passes - FUNCARD - Swipe -n- Swim
Seasonal FunCard
Individual
Family of 2
Family of 3
Family of 4
Family of 5
Family of 6
Resident
$75.00
$125.00
$169.00
$200.00
$232.00
$263.00
Non-Resident
$150.00
$250.00
$338.00
$400.00
$464.00
$526.00
Year-Round Annual FunCard
Individual
Family of 2
Family of 3
Family of 4
Family of 5
Family of 6
Resident
$144.00
$232.00
$313.00
$375.00
$438.00
$500.00
Non-Resident
$288.00
$464.00
$626.00
$750.00
$876.00
$1,000.00
10-Visit FunCard
Individual
Senior Citizen
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Resident
Non-Resident
$45
$18
Not Available
Not Available
14
Rental Prices:
Best Friend Pool–Leisure Pool: Friday, Saturday, Sunday nights: 6:30p-8:30p: Seasonal Only
Number of People
Resident Fees
Non-Resident Fees
1-50
$321
$642
51-100
$353
$706
101-300
$430
$860
Bethesda Aquatic Center–Leisure Pool: Friday, Saturday, Sunday nights: 6:30p-8:30p
Number of People
Resident Fees
Non-Resident Fees
1-50
$333
$666
51-100
$365
$730
101-300
$505
$1010
Bethesda Aquatic Center–Instructional Pool: Friday, Saturday, Sunday nights: 6:30p-8:30p
Number of People
Resident Fees
Non-Resident Fees
1-50
$229
$458
51-100
$261
$522
Bethesda Aquatic Center–Instructional and Leisure Pool: Friday, Saturday, Sunday nights: 6:30p-8:30p
Number of People
Resident Fees
Non-Resident Fees
1-50
$493
$986
51-100
$525
$1030
101-300
$557
$1114
Bethesda Aquatic Center–Day Time Rentals: During open hours. 2 hours increments
Number of People
Resident Fees
Non-Resident Fees
Class Room and Swim Time: 25
$180
$360
Class Room Only
$100
$200
Bogan Aquatic Center–Leisure Pool: Friday, Saturday, Sunday nights: 6:30p-8:30p
Number of People
Resident Fees
Non-Resident Fees
1-50
$283
$566
51-100
$315
$630
101-300
$347
$694
Bogan Aquatic Center–Competition Pool: Friday, Saturday, Sunday nights: 6:30p-8:30p
Non-Resident Fees
Number of People
Resident Fees
1-50
$245
$490
51-100
$277
$554
101-300
$341
$682
Bogan Aquatic Center–Leisure and Competition Pool: Friday, Saturday, Sunday nights: 6:30p-8:30p
Number of People
Resident Fees
Non-Resident Fees
1-50
$403
$806
51-100
$435
$870
101-300
$605
$1210
Collins Hill Aquatic Center–Leisure and Competition Pool: Friday, Saturday, Sunday nights: 6:30p-8:30p
Non-Resident Fees
Number of People
Resident Fees
1-50
$505
$1010
51-100
$537
$1074
101-300
$635
$1270
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15
Collins Hill Aquatic Center–Leisure Pool: Friday, Saturday, Sunday nights: 6:30p-8:30p
Number of People
Resident Fees
Non-Resident Fees
1-50
$333
$666
51-100
$365
$730
101-300
$505
$1010
Collins Hill Aquatic Center–Competition Pool: Friday, Saturday, Sunday nights: 6:30p-8:30p
Number of People
Resident Fees
Non-Resident Fees
1-50
$341
$682
51-100
$373
$746
101-300
$469
938$
Dacula Park Pool–Competition Pool: Friday, Saturday, Sunday nights:
Number of People
Resident Fees
1-50
$245
51-100
$277
101-300
$341
6:30p-8:30p: Seasonal Only
Non-Resident Fees
$490
$554
$682
Lenora Park Pool–Leisure Pool: Friday, Saturday, Sunday nights: 6:30p-8:30p: Seasonal Only
Number of People
Resident Fees
Non-Resident Fees
1-50
$365
$730
51-100
$397
$794
101-300
$505
$1010
Mountain Park Aquatic Center–Leisure Pool: Friday, Saturday, Sunday: 6:30p-8:30p: Seasonal Only
Number of People
Resident Fees
Non-Resident Fees
1-50
$397
$794
51-100
$461
$922
101-300
$585
$1170
Mountain Park Aquatic Center–Lap Pool: Friday, Saturday, Sunday nights: 6:30p-8:30p
Number of People
Resident Fees
Non-Resident Fees
1-50
$373
$746
51-100
$405
$810
101-300
$455
$910
Mountain Park Aquatic Center–Instructional Pool: Friday, Saturday, Sunday: 6:30p-8:30p
Number of People
Resident Fees
Non-Resident Fees
1-50
$229
$458
51-100
$261
$522
Mountain Park Aquatic Center–Leisure/Lap Pool: Friday, Saturday, Sunday: 6:30p-8:30p: Seasonal Only
Non-Resident Fees
Number of People
Resident Fees
1-50
$569
$1138
51-100
$633
$1266
101-300
$730
$1460
Mountain Park Aquatic Center–Lap/Instructional Pool: Friday, Saturday, Sunday: 6:30p-8:30p:
Non-Resident Fees
Number of People
Resident Fees
1-50
$505
$1010
51-100
$537
$1074
101-300
$605
$1210
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Mountain Park Aquatic Center–All 3 Pools: Friday, Saturday, Sunday: 6:30p-8:30p: Seasonal Only
Number of People
Resident Fees
Non-Resident Fees
1-50
$739
$1478
51-100
$803
$1606
101-300
$905
$1810
Rhodes Jordan Park Pool–Leisure Pool: Friday, Saturday, Sunday nights:6:30p-8:30p: Seasonal Only
Number of People
Resident Fees
Non-Resident Fees
1-50
$365
$730
51-100
$397
$794
101-300
$505
$1010
West Gwinnett Aquatic Center–Leisure Pool: Friday, Saturday, Sunday: 6:30p-8:30p: Seasonal Only
Non-Resident Fees
Number of People
Resident Fees
1-50
$397
$794
51-100
$461
$922
101-300
$585
$1170
West Gwinnett Aquatic Center–Lap Pool: Friday, Saturday, Sunday nights: 6:30p-8:30p
Number of People
Resident Fees
Non-Resident Fees
1-50
$373
$746
51-100
$405
$810
101-300
$455
$910
West Gwinnett Aquatic Center–Instructional Pool: Friday, Saturday, Sunday: 6:30p-8:30p
Number of People
Resident Fees
Non-Resident Fees
1-50
$229
$458
51-100
$261
$522
West Gwinnett Aquatic Center–Leisure/Lap Pool: Friday, Saturday, Sunday: 6:30p-8:30p: Seasonal Only
Number of People
Resident Fees
Non-Resident Fees
1-50
$569
$1138
51-100
$633
$1266
101-300
$730
$1460
West Gwinnett Aquatic Center–Lap/Instructional Pool: Friday, Saturday, Sunday: 6:30p-8:30p:
Non-Resident Fees
Number of People
Resident Fees
1-50
$505
$1010
51-100
$537
$1074
101-300
$605
$1210
West Gwinnett Aquatic Center–All 3 Pools: Friday, Saturday, Sunday: 6:30p-8:30p: Seasonal Only
Number of People
Resident Fees
Non-Resident Fees
1-50
$739
$1478
51-100
$803
$1606
101-300
$905
$1810
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Swimming Pool Rules:
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No running, pushing, shoving, or horseplay in the pool area.
Infants and toddlers that are not potty trained must wear a swim diaper and a plastic or vinyl cover with
elastic legs and waist over the swim diaper and under the swim suit.
All children 10 and under must be accompanied by a paying adult that is 18 yrs or older in a swimsuit.
Children 6 years and under must be accompanied into the water and kept at arms reach by an adult 18 yrs
of age or older at all times. Children 7 to 10 years of age have a maximum ratio of 10 children to one
adult, 6 and under have a maximum ratio of 3 children to one adult.
All children who can not swim or who are in a lifejacket must have an adult who is 18 yrs or older in a
bathing suit in the water within arms reach at all times.
Swimsuits are required. T-backs, cut offs, jean shorts etc. are not permitted. A t-shirt may be worn over
a bathing suit.
All patrons entering the facility must pay the admission fee.
Only Coast Guard approved life vests are permitted in the pool.
Water wings, swimmies, floats, bathing suits rings, and other inflatable devices are not permitted in the
pool. Children that do not swim may not use any flotation device other than a U.S. Coast Guard
approved lifejacket.
In the case of a fecal or vomitous contamination the facility may be closed for up to 24 hours.
Lap lanes are provided for lap swimming patrons only. Non lap swimming activities are prohibited.
No masks, fins, or snorkels. The only exceptions will be for medical reasons, or if being used by an adult
in the lap lanes only- NOT to be used outside of the lap lanes.
Only people with pool passes may leave and re-enter the facility without paying again if capacity allows.
The pool capacity is limited and waiting lines may be necessary to handle the crowds.
Glass, drugs, alcohol, and weapons are prohibited.
No abusive language or breach of peace will be tolerated. This includes dunking, tossing individuals, or
sitting on another swimmer’s shoulders.
Parents are responsible for their children in the facility.
The managers and staff are responsible for the strict enforcement of all rules and policies. Failure to
comply could result in ejection from the facility.
No refunds due to inclement weather.
All Pools will close for 30 minutes after a bolt of lightening or a clasp of thunder. (Except Bethesda,
Collins Hill, Mountain Park, and West Gwinnett indoor pools) Outdoor pools may close in the case of
heavy rain.
The facility may be closed or its use limited at any time due to unforeseen circumstances or at the
Manager’s discretion.
No diving in areas marked less than 8 feet.
Only forward jumping from the side is permitted. Back dives, flips, cart wheels, and head first entries
(other than dives in the deep end) are not permitted from the side of the pool.
Food and Drinks must be kept in designated areas.
Gwinnett County is not responsible for lost or stolen property in the facility.
Soft nerf or splash balls may be used in the pool. If the staff determines at any time to restrict their use,
participants must comply for the safety and convenience of all patrons.
Personal flotation devices that are not inflatable such as lifejackets, step in suits that have foam inserts, or
other pre approved step in suits must remain in the shallow end at all times.
Lifeguards are to be obeyed at all times.
Shower before entering the pool.
Persons having infectious or communicable diseases, which can be transmitted by water, are excluded
from public pools.
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Persons with open cuts, wounds, or blisters shall be warned of infection and advised not to use the pool.
Spitting, Spouting of water, and blowing the nose is prohibited.
A first aid kit is available in the guardroom.
No party atmosphere is allowed during regular pool hours. Balloons, cakes, large cookies, trophies, gifts,
will not be permitted into the facility.
Kickboards may only be used in designated lap lane areas at certain pools for exercise use only by
swimmers.
Noodles are permitted in all leisure pools. Noodles may also be used in lap pool – space permitting.
Connected noodles are considered floats and are not allowed in Gwinnett County facilities.
Do not allow patrons to hang or sit on lane lines or lifelines.
Only during scheduled swim team practices or Gwinnett County programs are the starting blocks allowed
to be used.
Report all accidents, incidents, rescues to the manager.
No smoking in the building.
Food, gum, and beverages are not allowed in or around the pool.
Diving Board Rules:
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One diver on the board at a time.
The diver must exit the water as soon as the dive is completed.
Only patrons that can swim without assistance may use the diving boards.
A swim test across the deep end of the pool may be necessary.
Goggles and flotation devices are not permitted on boards.
Forward dives only. No reverse dives allowed.
Patrons are not allowed to swim in the diving well while the boards are in use.
Dive or jump only in a straight line from the board.
Only one bounce on the board.
The fulcrum must remain in the forward position while open to the public.
No hanging from the boards.
Slide Rules:
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In order to ride the slide you must be able to swim and at least 42 inches tall.
Only one person on the slide at a time. No trains!
Sliders must go down feet first in a sitting position or lying on one’s back.
No stopping, standing, spinning around, or rolling onto one’s stomach while on the slide.
Hands must be kept inside the channel.
Exit the splash pool immediately.
Patrons wearing t-shirts, or suit bottoms that may scrape or damage the slide will not be allowed to use
the slide.
No personal flotation devices, noodles, or lifejackets will be allowed on the slide. Failure to follow the
rules can lead to serious injury and ejection from the facility.
Leisure Pool Rules:
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Play structures and kiddie pools are to be used by infants, toddlers, and younger children.
Older kids will be limited in their use of these areas.
One must follow the direction of the current in the lazy river.
Not following the rules will result in ejection from the facility.
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Pool Rentals:
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All of our swimming pools are available for rental.
Rentals can be booked a year to the date.
Days available for rentals are Fridays, Saturdays, and Sundays, depending upon facility availability.
All rentals will take place AFTER the pool is closed to the public for the day from 6:30-8:30pm.
Payment for the rental is required along with the completion of the rental permit at least one week prior
to the event to hold that date.
Staff contracted out to work a pool rental or special event must be at the facility 15 minutes prior to the
scheduled event and ready to work.
A manager is required at all rentals.
The standard guard uniform is required and expected.
Staff should check the building, rooms, and equipment prior to the start of the event for cleanliness and
damage. Note any damage and clean any areas that are not clean.
Do not admit the group unless the person on the rental agreement is present, has given a $200 returnable
deposit for damage/cleaning, and signed the rental agreement.
Each group is responsible for their own set-up and clean-up. However, be helpful and supervise the set-up
and clean-up and assist if needed with cleaning supplies and any handling of County equipment.
Prior to the start of the event, the manager/head of rental must go over the rental presentation and have
the renter sign the rental rules form.
All Pool Rules and policies will apply during rentals.
If a problem develops during the rental, inform the individual who signed the rental agreement of the
problem. Ask them to correct the problem immediately. If the problem persists, advise the group to
correct it one more time or the rental will be ended and the group will have to leave the facility or move
party to the dry land. Finally if the problem still persists page the Supervisor and they will advise you what
to do or arrive on-site to review the situation.
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Programs:
Swimming lessons are conducted, at all pools, during the summer season, at 9:00am, 9:45am, 10:30am,
6:00pm, and 6:30pm. Summer lessons run Monday through Thursday, for two weeks. Each class is 30
minutes long. Cost per student, per session is $50.
During the winter season classes are taught at various times. The classes for the winter run for one month,
four weeks and meet either on Tuesdays/Thursdays or Mondays/Wednesdays
Private Lessons are offered at the five year round facilities. The lessons are one on one and are offered for
all levels and needs. The interested individual puts their name on a list and on a rotating basis a teacher will
call and set up times with the individuals. The lessons consist of 4, 30-minute classes or two, one hour classes
at a cost of $120. The instructor will receive a percentage of the total.
Semi Private Lessons When two individuals are interested in having lessons together they will put their
name on the list and an instructor will call and set up meeting times. The classes are again four, 30-minute
classes or two one hour classes. The total cost for this $180, or $90 to the individuals.
Swim Teams are run for the county by volunteer parent organizations. The teams swim against each other
and teams from other recreation departments. There are several teams that exist through out the county,
Dacula Dolphins, Collins Hill Sting Rays, Mountain Park Sharks are a few. The season begins the last week in
May and end with the state meet at the end of July. See your individual facility for specific program
information, practice dates and times, and meet schedule.
Springboard Diving classes for various ages are held throughout the year at the Collins Hill, Mountain Park,
and West Gwinnett Aquatic Centers (except during high school diving season). For more information contact
the facility.
Scuba Diving classes are held through out the year. Classes are run incorporation with the PADI
certification regulations. Classes are held at Bogan, Collins Hill, Mountain Park, and West Gwinnett. Please
see each facility for specific program information.
Water Aerobics classes are offered with various styles, skill level, and age ranges at the 5 indoor aquatic
facilities. For more information please contact the location of interest.
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Class Descriptions
Parent Assisted 1
Ages 6 months-2 years. Water orientation class for younger children. Parents (one adult per child) required to
be in water with children. If not potty-trained, child must wear a swim diaper and a plastic or vinyl elastic leg
and waist cover under a bathing suit. Skills include breath control, floating, kicking and games.
Parent Assisted 2
Ages 2-3 years. Advanced water orientation for toddlers. Parents (one adult per child) required to be in water
with children. If not potty-trained, child must wear a swim diaper and a plastic or vinyl elastic leg and waist
cover under a bathing suit. Skills include water entries/exits, front kicks, blowing bubbles, breath control,
underwater exploration, front/back glide, coordinated arm strokes, kicks and coordinated arm strokes on
back, introduction to lifejackets and pool rules.
Preschool 1 (Beginners Preschool)
No water experience. Beginner level for ages 4-5. Child will become familiar with the water without the
parent. Skills include introduction to front kicks, blowing bubbles, breath control, underwater exploration,
front/back glide, coordinated arm strokes, kicks and arm strokes on back, short breaths of air, introduction to
lifejackets and pool rules. (Child must be able to take at least three breaths of air before moving to Preschool 2).
Preschool 2 (Intermediate Preschool)
Advanced preschool class for ages 4-5. Must be independent in the water (Child must have the correct kick
with legs extended behind them, attempted coordinated arm stroke and take at least three breaths to be in
this class). Skills include front/back kicks, under water exploration, front/back glide, coordinated arm strokes,
arm strokes on back, rhythmic breathing and elementary backstroke. (Exit Skills: Child must be able to swim five
yards with coordinated arm stroke and rhythmic breathing and five yards on back to be considered for the next
level.)When child turns 6 years of age they may be able to pass directly into a level 3 class.
Preschool 3 (Advanced Preschool)
Advance preschool class for ages 4-5. Child must be able to swim five yards with coordinated arm stroke and
rhythmic breathing and five yards on back. Skills include treading using arms and legs for 15 seconds, changing
direction of swimming while on front or back and rhythmic breathing for the front crawl. (Exit Skills: Child
must be able to push off and swim using combined arm and leg action on front for 5 body lengths, roll to back,
float for 15 seconds, roll to front then continue swimming for 5 body lengths to be considered for the next
level). Please refer to the refund policy and understand that individuals registered for the incorrect levels or
not requesting a refund as stated by the refund policy will be charged a minimum $25 processing fee and
pulled from the class.
Level 1,2 (Fundamental Aquatic Skills)
Ages 6-up. No water experience necessary. Learn basics of swimming including entering/exiting the water,
holding your breath underwater, supported and unsupported front/back float, flutter kicking, alternating arm
strokes front and back, submerging in chest deep water, coordinated arm stroke front/back, explore deep
water. (Exit Skills: 1- Move into a front float and hold for 5 seconds, roll to a back float position for five seconds and
return to standing position. 2-Push off and swim using a combination of arm/leg actions for 15 feet on the front; push
off and swim using a combination of arm and leg actions for 15 feet on the back.)
Level 3 (Stroke Development)
Must pass Level 2. Skills include jumping in deep water, head-first entries, retrieving an object from the
bottom, rotary breathing, front/back glide for distance, treading water for 30 seconds, changing body position
in deep water, front/back crawl, and butterfly kick. (Exit Skills: 1-Jump into deep water, swim front crawl for 15
NWeck 5/3/10
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yards with face in water and rotary breathing, maintain position by treading water or floating for 30 seconds and swim
back crawl for 15 yards. 2-Elementary Backstroke arms 15 feet.)
Level 4,5 (Stroke Improvement and Stroke Refinement)
Must pass Level 3. Skills include diving from side, long shallow dive and glide, swimming underwater, floating
for time, open turns and flip turns from wall, treading water for time, front/back crawl, breaststroke, butterfly,
elementary backstroke, swimming underwater, surface dives, survival swimming for time, swim all strokes for
distance. (Exit Skills: 1-Perform a shallow dive into deep water, swim front crawl for 50 yards, tread water for two
minutes and swim elementary backstroke for 25 yards. 2-Swim breaststroke for 25 yards, tread water for two minutes
and swim back crawl for 50 yards).
Level 6 (Basic Water Safety and Lifeguard Readiness)
Must pass Level 5. Skills include swimming all strokes for distance, surface dives, basic water safety, various
training techniques. (Exit Skills: 1-Swim 500 yards continuously using front crawl 100 yards; back crawl 100 yard,;
breaststroke 50 yards; elementary backstroke 50 yards: sidestroke 50 yards: butterfly 50 yards: and your choice of
stroke 100 yards. 2-Swim 20 yards to a depth of 7-10 feet, retrieve a 10-pound object, return to the surface and swim
20 yards to the starting point while holding onto the object).
Adult 1 (Intro To Water Skills)
Ages 13-up with little or no water experience. Skills include holding your breath underwater, supported and
unsupported front/back kicks, floating, elementary backstroke, breaststroke, front and back crawl, and
front/back glide. (Exit Skills: 1-Flutter kick and rhythmic breathing with kickboard 10 yards. 2-Swim on front 10
yards using either front crawl or breaststroke. 3-Swim on back using either back crawl or elementary backstroke).
Adult 2 (Stroke Development)
Ages 13-up with some water experience. Must be past Adult 1 skills. Skills include treading water, front/back
coordinated arm strokes, rhythmic breathing, elementary backstroke, breaststroke, sidestroke, endurance,
and swimming in deep water.
Stroke Clinic 1 (Swim Team Readiness)
Participant must pass Level 4 and 5. Must be able to swim freestyle with rhythmic breathing easily 50 yards,
backstroke easily 50 yards, breaststroke and butterfly 25 yards each, and do a shallow dive from side of pool.
Participants will do technique work on kicks, arm strokes, rhythmic breathing, practice flip turns, butterfly,
breaststroke and starts necessary to be a competitive swimmer. Exit Skills: Swim 300 yards continuously using
the 4 competitive strokes in the following order: butterfly 50 yards, front crawl 10 yards, back crawl 100 yards,
breaststroke 50 yards. Perform shallow dive from the block and demonstrate front flip turn.
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Stroke Clinic 2 (Advanced Swim Team Readiness)
Participant must pass Stroke Clinic 1. Focus will be technique work, endurance, turns, starts and finishes. Exit
skills: Swim 500 yards continuously using the 4 stroke in the following order: butterfly 50 yards, front crawl 150 yards,
back crawl 150 yards, breaststroke 150 yards. Demonstrate the grab and track start. Demonstrate the front and
back flip turns. Demonstrates fly and breaststroke open turns.
Dear Parents,
Refund Policy
The purpose of the Gwinnett County Parks &
Recreation Swim Lesson Program is to teach people to swim and
be safe when they are in, on, or around the water. During swim
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Participants enrolled in any class, program, camp
or activity that is cancelled by GCPR will be
refunded in full.
lessons, participants will submerge their face, head, and
entire body. Please let instructors know of any previous
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Customer cancellation requests made in writing
five days prior to a class, program, camp, or
activity starting date will have their fee refunded in
full.
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Customer cancellation requests made in writing
less than five days of a class, program, camp or
activity starting date will be refunded 50% or a $25
processing fee will be deducted and the balance
refunded (whichever deduction is less). Instead of
a refund, a credit voucher may be issued for the
full registration fee. This credit voucher may be
used within one year of issue toward any GCPR
class, program, camp, or activity.
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No refunds or transfers will be issued after a class,
program, camp, or activity starting date.
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Please allow 4 to 6 weeks for refund processing.
swimming experiences that will make submersions
difficult. For the safety of all swimmers, participants are only
advanced to the next level when all Exit Skills for the current level
are performed proficiently. Every child learns skills and proceeds
through different levels at different rates. It may take several
seasons for a participant to successfully complete all levels. If he
or she only swims during the summer months, skills will diminish.
Regular practice is necessary to keep skills and to progress to the
next level. Participants registered for incorrect levels will be
removed from class and charged a minimum $25 fee for refunds
or credits issued.
Sincerely,
Gwinnett County Parks & Recreation
Aquatics Section
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Pool Terminology:
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Available Chlorine: Chlorine, free or combined, which is active against bacteria, in the pool.
Backwash: The process of cleaning a swimming pool filter, by reversing the flow of water through it.
Calcium Hardness: Will stop water from etching the sides of the pool in an attempt to obtain calcium
from the plaster in the walls. Ideal level is 200-300 Parts Per millions (PPM). Chemical is added directly to
the pool usually in the evening.
Chlorine Residual: The amount of available chlorine remaining in the pool water after the chlorine
demand has been satisfied at any given moment. Ideal level is 1.0-3.0 parts per million (PPM).
Combined Chlorine: Chlorine, which is available as a bactericide, in water, but which is combined with
another substance, usually ammonia. Combined chlorine is less effective against bacteria.
Influent Pressure: Water flowing into a pool, pump, or filter.
Effluent Pressure: Water flowing from a pool, pump, or filter.
Filter Cycle: The amount of time a filter operates, between backwashes.
Make-up Water: Fresh water used to refill the pool.
PH- A measure of the degree of acid or alkaline qualities, solution possesses. A PH below 7.0 is
considered acidic, 7.0 is neutral, and above 7.0 is alkaline. Ideal range for pool chemistry is 7.2 - 7.6 parts
per million. A low PH will cause the water to become irritating to the skin and eyes. High PH can cause
the water to become cloudy.
Total Alkalinity: Ideal level is 80-120 PPM. Acts as a buffer to maintain the PH reading to the pool. A
high level will stop the PH level from fluctuating. Level is raised by adding sodium bicarbonate to the pool
water.
Chemical Identification:
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Chlorine:
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White yellow in color. Look like mini hockey pucks.
Contained in 100 lb. containers.
Dissolves in water. Do not mix with any liquid other than water,
Will give off strong chlorine odor. Do not breathe! Use proper ventilation equipment
that has been provided.
o Ideal range for pool chemistry is 1.0 - 3.0
o Level in pool is determined by:
 Sun
 Humidity
 Bather Load
o Granular Chlorine (HTH)(HRR)
 White granular appearance
 Contained in 100 lb. canisters
 3. 65% available chlorine
 Used to clean algae
 Used to chlorinate baby pools
 Used to "shock" main pool
o Handle with care, wash hands after use. Use proper handling protocol.
Muriatic Acid:
o Diluted hydrochloric acid. Will cause burns to skin, and eyes.
o Lowers Ph of water.
o Use only in ventilated areas! Only mix with water. Always add acid to water, not water to acid.
o Never use indoors! Always use goggles.
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Sodium Bicarbonate:
o Raises total alkalinity of the water.
o Can be directly added to the pool.
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Sodium Thiosulfate:
o Sodium Thiosulfate is a chlorine neutralizer.
o Should be turned into a slurry and added to the pool to lower chlorine levels
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Algaecide:
o Used to control the algae growth, in the pool.
o Liquid form. Goggles should be worn while pouring.
o Can be poured directly into the pool. Should be done at end of day.
o When there will be no other activity, in the pool, that night.
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Calcium Chloride:
o Used to maintain a level of calcium, in the pool water.
o Chemical can cause skin irritation, and burns.
o Goggles should be worn, at all times. If gotten on skin, flush with water immediately.
o Should be added to the water at the end of the night.
o Do not add any other chemical to the water, at the same time.
An MSDS (material data safety sheet) manual is located at each facility. Please note the location at your facility
and use as a reference for any questions about the chemicals located there.
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Chemical Safety:
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You must obtain permission from a supervisor any time you are adjusting or adding chemicals to the
pool system.
Use of Chemicals is prohibited by guard staff unless directed by the supervisor.
Failure to follows these policies will result in serious disciplinary action.
You must adhere to all safety protocols when adding or adjusting chemicals. Failure to use/wear
protective equipment could lead to serious injury.
o Always wear safety goggles
o Always wear safety gloves
o Always wear a face mask
o Always wear closed toed shoes when in the pump room/chemical areas.
o Always use the buddy system
o Wear Long sleeves/pants if possible
Safety Breaks:
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Safety breaks are implemented at 45 minutes of the hour (i.e.: 1:45pm, 2:45pm).
All children 17 years and younger must exit the pool, including babies.
Please do not leave your guard stand until those exiting are clear of the pool and the designated safety
break guards are in place.
Keep an eye on the adults using the slides and boards during this time.
During safety breaks, check the pool for any safety problems and encourage everyone to take a
restroom break (parents do a diaper check for babies).
Guards should not group together during a safety break.
All guards should monitor the pool and enforce rules.
Pool Closings:
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Just because it is raining does not make a pool unsafe.
As long as you can see the bottom, and it is not thundering or lightning, the usual routine will continue.
In the event of thunder or lightning, all pools will be cleared of all guests, immediately - except
Bethesda, Bogan, Collins Hill, Mt. Park, and West Gwinnet indoor pools.
Staff and patrons will exit the deck area.
No one will be allowed to re-enter the water for 30 minutes after the last clap of thunder or last flash
of lightning.
One staff member will be assigned to listen for thunder and watch for lightning, but not on the deck.
Staff will remain at the facility - ready to reopen.
No facility will close without the permission of the Aquatics Supervisor or Aquatics Coordinator.
In the event that the pool is closed, a determination will be made as to how many staff will be required
to stay. The remaining staff will be sent home and taken off of the clock.
Contaminations:
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Always notify your supervisor immediately.
Typically the following guidelines are used:
-Fecal - solid - depends on clean up and chlorine level
-Loose stool - close for the day.
-Vomit - clean and wait 30 minutes to one hour.
It depends on the chlorine level.
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Regardless of the situation, glove up and begin clean up immediately.
Keys:
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When employees are assigned keys, they are responsible to see that the key stays in their possession
until it is time to turn that key back in to the appropriate person.
Do not loan keys out to unauthorized people.
If keys are lost, or stolen, report it immediately! Lost key fees are $75 per key.
Keys are to be used (for scheduled job duties) during regularly scheduled hours only.
Alarm Systems:
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Each facility is equipped with an alarm system.
Employees will be given a specific code that will set and disarm the system.
The alarm must be set each evening and turned off each morning.
Not setting the alarm or setting the alarm off and causing false alarms will result in disciplinary action.
Opening Procedures: (see sample check lists in the appendix)
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Unlock front and rear doors, and respective gates. Clean entrance to facility.
Manager or Assistant Manager should check pumps, for problems, and backwash if necessary.
Manager or Assistant Manger check water level and chemical balance.
Add any chemicals needed.
Check bathrooms and clean thoroughly, if necessary:
o Clean sinks.
o Clean toilets.
o Make sure there are enough toilet paper and paper towels.
o Clean mirrors.
Hose deck and pick up trash, if necessary. Check garbage cans for liners.
Prepare front desk area for public.
Get into uniform, prior to opening.
In order to make sure that all work is completed, please arrive 10 minutes prior to your assigned shift.
Before the pool opens, make sure that all cleaning equipment is put away, and all hoses are rolled up.
During the course of the day, pool personnel should check bathrooms for cleanliness, clean the deck,
and empty the garbage cans, if necessary.
At the beginning of each week, have a short meeting to make sure all guards know their hours, for the
week, and are available.
Be prepared to guard when the pool opens! All lap lanes should be moved. Lifelines should be in
place. All equipment should be in designated areas.
Closing Procedures: (see sample check lists in the appendix)
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Make sure that the pool is clear.
Manager or Assistant Manager checks pumps and backwash, if necessary.
Manager or Assistant Manager checks water chemistry. Add chemicals, if necessary.
Check bathrooms- clean sinks, toilets, mirrors, counters, showers, and floors. Make sure that there
are enough toilet paper and paper towels.
Pick up all trash, on deck, and empty garbage cans, and hose them out.
Hose down the deck, and take in the umbrellas.
Clean the office/guard room. Turn on any lights that are to be left on overnight.
Lock all gates.
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Empty trash cans and take out to the dumpster.
Check bottom of pool before leaving. Fill out the appropriate paperwork, verifying this fact.
Staff should leave the facility together. No one is to be left alone in a facility especially at night. The
alarm should be set upon leaving.
Cash Handling Procedures:
 Each facility has a change fund. A change fund is an amount of money kept in the register drawer for the
specific reason of making change for customers paying for classes, programs, admissions, or rentals.
 The change fund should not be used to give change for the vending machines or cash personal checks.
 The change fund/front desk area should never be left unattended while change fund is in register drawer.
 GCPR accepts MasterCard, Visa, Discover card, debit cards, checks, cash, traveler’s checks, money orders
or cashiers checks as payment. We do not accept American Express or gift cards.
 GCPR does not accept post dated check, 2nd party checks, non-preprinted or starter checks, traveler’s
checks not issued in the US, or out of state checks, or checks under $30.
 All checks must be stamped on the back immediately upon being received.
 The cash drawer is subject to being audited at any time by the Department of Community Services
Business Management personal.
 Do not allow access to your cash drawer unless they have shown their county ID picture badge.
 Notify your manager that they are here to do an audit; a manager needs to be present during the
complete audit.
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Professionalism:
Today, life guarding is a science. In contrast with traditions of the past, a guard’s efficiency is no longer based
upon the number of rescues he/she makes, but rather on the limited number of emergencies occurring in the
area of his/her responsibility. Lifeguards need to recognize and prevent actions or situations that may lead to
an emergency. Prevention of accidents through knowledge of life guarding, proper use of equipment, and
realization of responsibilities are the chief attributes of a skilled guard. The very nature of life guarding
demands that one conduct themselves in such a manner that others recognize a professional at work.
Customer Service:
“A well-handled problem usually breeds more loyalty than you had before the negative incident.”
Five categories of excellent customer service have been identified based on current theories of customer
service.
 Feel Positively Towards Customers: Good Customer service begins with a positive view of
customers. Individuals who enjoy dealing with customers exhibit this attitude in their customer
interactions. These individuals provide direct contact and friendly relationships with customers.
 Encourage Customer Feedback: In order to provide excellent service to customers, you must
know what your customers need and want. Encouraging customers to provide you with both positive
and negative feedback is crucial to fulfilling their needs.
 Respond To Customer Problems: Making every effort to respond to customers’ problems is an
essential part of good customer service. A customer’s problems can serve as an opportunity to
improve overall customer service.
 Develop Repeat Relationships: Long-term customer relationships pay the largest dividends
because the value of a customer increases over time. In order to develop repeat relationships,
individuals should take positive actions, such as remembering customers’ names and keeping records of
customers’ personal needs.
 Seek To Exceed Customer Expectations: The greatest opportunity to satisfy and retain
customers is to find ways to exceed their expectations. Exceeding a customer’s expectation will make
for a more memorable experience, which can spark future business.
Patron Discipline:
You are legally responsible for the health and safety of the patrons using your facility. You should not allow
those who flagrantly disobey the rules to remain in the pool. On the other hand, these people are members
of the public who should be treated with courtesy and respect.
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Guards have the authority to correct violations of the rules, but must be courteous while doing so.
Do not spend too much time correcting infractions. Avoid an argument. Common sense and good
judgment will do more to maintain good discipline than strict enforcement of every minor rule.
The public is easily offended. When corrections are made, do so with care. On the other hand, be
firm but not apologetic.
Abusive and obscene behavior to your commands should not be tolerated. If you have problems with
a patron, contact your manager and then supervisor.
Avoid all physical contact with patrons, unless it is absolutely necessary for self-defense.
Report all major infractions. Use the incident report forms.
Report all accidents, no matter how small. Use an accident report form.
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Dealing with dissatisfied customers:
 Acknowledge the customer’s dissatisfaction- not agreeing or disagreeing but listening to the complaint.
 Find out why the customer is dissatisfied.
 Summarize to show your understanding of the situation. Make sure you understand what the customer
means.
 Jointly develop a plan to meet customer’s expectations.
 Gain agreement on what you will be doing to resolve the problem.
How to calm and angry customer:
 Remain Calm! If you get angry, it will make the patron angrier. Let the person vent. This will help to
calm the person down.
 Show empathy. Understand where the person is coming from and why they are upset.
 Restate the content of the conversation or feeling from the patron. This will show them that you are
listening and understand what they are saying.
 Find an agreement or accept their point of view.
 Gently confront the person. What can I do to make this situation right within my scope of authority?
 Delay or transfer. If the person wants something too large or is not going to be satisfied, then tell them
that you will alert your supervisor, and they will give the person a call. Make sure that you get all of the
information from the patron and then give it to a supervisor to call.
 You can retain 82-95% of your customers if you resolve the complaint.
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Job Descriptions:
Manager:
The manager is directly responsible to the Program Supervisor and Recreation Leader. The manager will see
to the duties pertaining to the operation and safety of the aquatic facility and those who use it. They will
maintain current Lifeguard training, first aid, CPRO, water safety instructor, and preferably LGI.
 Is responsible for all staff and patron at the facility.
 Is in daily communication with the Supervisor and Recreation Leader.
 Maintains staff rotation and breaks. Maintains discipline at the facility and supervises lifeguard staff.
 Ensures that the pool is properly staffed and cleaned at all times.
 Seasonal summer Pool Managers develop staff schedule and distributes.
 Reports every disciplinary problem to the Program Supervisor and Recreation Leader on a daily basis.
 Is responsible for the opening and closing of the facility.
 Assigns duties to the lifeguards when they are not in the guard chair.
 Insures that all policies, rules, and regulations are enforced by staff, and are followed by participants.
 Prepares daily, weekly, and monthly reports, as requested.
 Compiles and records daily deposits.
 Evaluates performance of all staff members.
 Is Responsible for water chemistry at facility.
 Makes decisions regarding refusal and removal of patrons with health problems, intoxication, bathing
attire, behavioral and disciplinary issues, etc. according to County Health Codes, County Ordinances,
and Aquatic Facility Rules & Regulations. Must communicate any issues to supervisor and recreation
leader.
 Guards and teaches as necessary.
 Responsible for maintaining inventory for water testing supplies, first aid supplies, chemicals, cleaning
supplies, office supplies, necessary paperwork, etc.
 Maintains good public relations.
 Examines facility and equipment on a daily basis and reports repairs if needed.
 Is responsible for documenting In-Service trainings in the training log.
 Seasonal summer Pool Managers schedule swim instructors for lessons.
 Assures that there are facility attendants for each scheduled rental.
 Sets a positive example for the rest of the staff to follow. Is professional at all times.
 All duties listed for other job descriptions.
 All other duties as assigned.
Assistant Manager:
Is second in charge at the facility and assumes the role of the manager in the absence of the manager. Assists
Managers with all duties listed in the job description on a daily basis.
 Is directly responsible for the activities of the guard staff includes clean up, rotation, etc.
 Checks water chemistry, daily, along with manager.
 Guards and teaches.
 Daily opening and closing as needed, completes daily paperwork and deposit as necessary.
 Assist with all facility reports in the absence of the Manager.
 Assist in maintaining inventory.
 All duties assigned
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Lifeguard:
Lifeguards are responsible for preventing and responding to emergencies.
 Serves as an example to the public.
 Enforces the facility’s rules fairly and consistently.
 Be familiar with the emergency action plan / rescue plan, at their facility.
 Checks the physical condition of swimmers for open sores, etc.
 Be appropriately groomed, properly informed of facility rules and regulations, and in uniform at all
times, while on duty.
 Remains in assigned area maintaining surveillance until being relieved or dismissed.
 Keeps calm and uses good judgment in times of stress.
 Never uses improper language or physical force, when dealing with the public, or other staff
members. Behaves as a professional at all times.
 Calls the Manager or Assistant Manager, if assistance in discipline of patron is needed.
 Keeps facility clean at all times.
 Reports safety hazards to Manager.
 Does not lie down or sleep, at the facility.
 Does not sit on counters, tables or desks during operating hours.
 Teaches assigned lessons if applicable.
 Keeps accurate records of hours worked and is responsible for finding a substitute for all absences.
 Acts as a role model by consistently demonstrating a healthy lifestyle and positive attitude towards
his or her employer and patrons.
 Engages in positive public relations with participants.
 Attends all staff trainings, staff meetings and assigned guard drills.
 Practices preventative life guarding by following and enforcing pool rules and regulations, and
completing a routine check of pool and deck area.
 All other duties as assigned.
Front Desk:
Front desk staff at year round facilities are directly supervised by the supervisor. Guidance by management
team can be given as needed in the absence of a supervisor.
 Collects fees for admissions and makes sure appropriate paperwork is completed for programs.
 Greets public and provides correct information as necessary.
 Serves as a reference source for current information.
 Provides supervision and organizes the desk/computer area.
 Organizes and maintains files and records of programs and user information.
 Answers telephone and directs calls to appropriate person and handles calls if knowledgeable on the
subject.
 Creates flyers, posters, and signs as necessary to keep the public informed of current and future
programs and schedules.
 If certified, is available to provide minor first aid.
 Will assist in placing phone calls, flagging down medical personnel, and crowd control during an
emergency.
 Will assist staff in cleaning of the facility. Is primarily responsible for cleaning of front desk and lobby
areas.
 All other duties as assigned.
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Community Service Workers:
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Community service workers can/will be assigned to the aquatic centers.
Duties can include light maintenance and cleaning.
Community service workers need to be in sight of a staff member at all times.
Community service workers are not allowed in the office areas or the front desk area alone.
They are to be treated with respect at all times.
Uniforms and Personal Appearance:
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All personnel must maintain a clean and neat appearance at all times while in the facility.
No restrictions are made concerning hairstyles, beards, or mustaches; however, we insist that the
employee avoid extremes in his/her appearance, at work.
Employees will be required to wear a uniform, at all times, while on duty.
You may wear your staff shirt on guard duty if you desire.
During swimming lessons, it is encouraged that you wear a suit other than your uniform to limit wear
and tear.
All suits need to be washed on a regular basis.
Two-piece lifeguard suits may be worn by female staff, but must be purchased by the individual and
must be approved by the management prior to purchase.
Please do not remove clothing on the deck or guard stand.
No long pants!
Solid color royal or navy blue shorts for ladies. No writing on seat of shorts.
No shoes; flip-flops or water shoes only while on stand.
Solid white t-shirts are acceptable if a staff shirt is forgotten.
Uniforms are to be worn, at all times once in the building and clocked in.
Modifications to uniforms are not acceptable.
Hats must be guard hats only and in good condition.
No other pool company’s or organization’s guard attire.
Each employee is responsible for keeping track and keeping all required uniform items in
good working condition. Replacement items will be available to purchase by employee.
Body Piercing:
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Earrings need to be small discreet studs, and can not hang. This is for your own protection, so that
they do not get ripped out in the event of a rescue attempt or during teaching.
If wearing a piercing no dangling items will be allowed.
Belly rings need to be covered at all times while in uniform.
For male guards, no nipple rings, hoops are to be in during teaching or guarding.
If you have a body piercing it is suggested that you obtain an invisible or plastic retainer to wear.
Approval of any body piercing jewelry will be at the discretion of the Program Supervisor due to it
being a safety issue.
Failure to follow policy will result in disciplinary action.
Employee Grievances:
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If a grievance arises on the part of an employee, the first step is to take the grievance to the meeting
with the manager and the assistance manager.
If the grievance is not settled at this level, it shall go to the Aquatic Program Supervisor and the
Recreation Leader.
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If the problem is not settled at this level, it shall go to the Aquatic Coordinator and then the Aquatic
Manager who will be the final arbiter in this process.
Guard Rotations:
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Rotation will be set each day by management
Two guards are to be on deck during at all times (One in a stand and the other as a deck guard)
Rotation length will change depending on the season, events, and usage of the pool
If there are more than 10 people in the pool there is a requirement of a minimum of two posted
stands.
Anytime there is programming (swim lessons, aerobics etc) there are to be two guards posted
Anytime the diving boards are in use there are to be two guards posted
Must remain in assigned post until relieved.
Be completely familiar with the emergency procedures at your facility
No radios, phones, or books are allowed with you while on stand
Scheduling:
A lot of people will be depending on you during your employment with Gwinnett County Parks & Recreation.
You must remember that this is a team effort, and when the whole team works together everyone's job is
easier. Because of this, it is imperative that you arrive for your shift regularly and on time!
 Scheduling for year round pools is handled by the Program Supervisor, and by Managers for seasonal
pools.
 Staff is responsible for submitting a request for scheduling days off.
 Schedules are to be posted at least a week in advance.
 All employees are expected to be present for their scheduled shift assignments each day, and to be
punctual in reporting to their respective work locations.
 If, for any reason you are going to be late or absent for an assigned shift, you must notify your Manager
or Assistant Manager no later than 30 minutes prior to your assigned shift.
 If your Manager cannot be reached you need to contact either a Recreation Leader or a Supervisor.
 If you fail to contact someone of responsibility you will be held fully accountable for the discipline that
is assigned to you.
 If you cannot make it in for a shift for any reason you are responsible for finding a replacement for that
shift.
Timesheets:
 Gwinnett county employees receive a pay check every two weeks on Fridays.
 Employee must sign up for direct deposit or opt to receive their check in the mail.
 Employees must clock in (BPAC, BTAC, CHAC, MPAC, WGAC) or sign in (seasonal pools) for every
shift.
 You may not clock/sign in/out any one other than yourself .
 If you leave work at any point during shift that is not work related you must clock out.
 You must be clocked out for contract work (swim lessons, rentals).
 You are responsible for keeping track of your own hours and checking for what your Managers have
filled in on your timesheet.
 No one is to work more than 40 hours in a week.
 Employees who work both seasons can not exceed 1508 hours for the year (29-hours a week).
 Each employee must take at least one day off every week.
 Work week runs Saturday-Friday.
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 Each employee needs to sign their timesheet.
 Copies of timesheets are kept at the year round facilities.
Employee self-service: ESS
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All employees will have access to the ESS system to access their personal information and payroll
statements.
You can change your contact information and sign up for direct deposit through this system.
To log in, go to www.gwinnettcounty.com.
Your log in for the county website is your first and middle initial and last name.
Your password is temp123-this password can not be changed.
Once in system go to ESS log-in page.
Your log in for ESS system is your first and middle initial and last name.
Your temp password is hello001-you will be prompted to change your password at this point.
If you have any questions or issues with this system please see your supervisor.
Communication Systems:
Whistles: A loud clear whistle is not only a part of a lifeguard’s uniform, but a means of immediate and
emergency communication. The whistle should be used sparingly. A whistle blown too often, and for little
purpose, will soon be ignored.
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One short blast: Used to gain the attention of a swimmer.
Two short blasts: Used to gain the attention of another lifeguard. Use for a regular rescue to notify
other staff of a rescue and so they can be back up coverage for your area while you are in the water.
Also used to get the attention of another guard or staff member.
Three long blasts: Used as an emergency signal to activate the EAP. Use in the case of a passive
victim, suspected spinal injury, etc.
One long blast: Clear the pool.
Hand signals: used for giving directions, transferring information to other guards, and requesting help or
equipment. Vary at different pools-check with the staff at your facility to familiarize yourself.
Emergency Action Plan or EAP:
 An EAP is a pre-laid out plan of how to ideally respond to an emergency situation.
 They are to be used as a general guide line.
 When in an actual emergency situation it is important to know all the steps that need to be taken and
make sure that they have.
 Working and communicating as a team is key to activating and utilizing and EAP.
 Each pool has an emergency action plan make sure you familiarize yourself with your facility’s plan.
 If you are filling in at another facility make sure to review their EAP prior to taking the stand.
Skill Training Requirements:
In-service Trainings:
 In order for lifeguards to maintain the highest quality skill level, participation in in-service training
sessions is imperative.
 Each facility offers in-service trainings periodically throughout the season.
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It is mandatory for all Managers, Assistant Managers, and Lifeguards to participate in ALL
training sessions.
The training sessions develop teamwork and trust in other staff members, which is beneficial to the
positive working environment at your facility.
Each Program Supervisor/Management staff will also provide training sessions for the staff when time
permits, such as rainy days. Supervisory staff is responsible for documenting these training sessions
and reporting to the facility supervisor.
All skills learned and addressed in Red Cross lifeguard training courses are skills necessary for
successful lifeguards.
If you are not comfortable performing every skill listed in the Red Cross Lifeguard Training book, it is
your responsibility to practice until you are.
It is a job requirement that you are able to perform the skills proficiently.
Remember, you can be asked to perform life guarding skills at anytime!
Weekly 500 yard swim:
 All lifeguards, assistant managers, and managers are to participate in the weekly 500-yard
swim at their facility.
 Following your swim, please record it on the chart located in the guardroom.
 Make sure you record the 500-swim so you receive credit for swimming.
 The supervisory staff will periodically check the chart to ensure that everyone is maintaining a
minimum fitness level by swimming.
 Management is responsible for making sure each staff member is participating in the 500-yard swim.
 Rhodes Jordan: Due to a lack of swimming area, this staff will water jog for 500 yards in the swim
lesson area of the pool.
 It is at the discretion of the Program Supervisor if they require more.
In-service quizzes:
 Written quizzes will be given periodically through out the season to reinforce policies,
procedures, and life guarding skills.
 To evaluate and improve your knowledge it is required that these written quizzes be completed and
turned in with a professional style.
 The management team is responsible for ensuring that the quizzes are distributed, collected, and
returned to the supervisory staff in a timely fashion.
Performance Reviews:
 The pool Manager(s) will review all employee performance a minimum of two times each season.
 These evaluations will be reviewed, by the employee and the Manager, and then signed by the
employee.
 Signing the evaluation does not mean that the employee agrees with the evaluation, just that it was
presented to the employee.
 Space will be provided for any comments that the employee would like to include.
 These evaluations and skill audits will assist in deciding whether the employee will be rehired,
promoted, or given a raise the following season.
Skill Audits
 Skill audits can occur at anytime and without warning; skill audits can be videotaped.
Staff will be randomly chosen to participate in skill audits. Skill audits include, but are not
limited to, water skills, CPR skills, and first aid.
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Following the skill audit, the supervisory staff will complete written documentation evaluating the skill
audit.
Corrective coaching will be provided. If the staff does not respond to corrective coaching, additional
action will be taken.
If at any time, a Lifeguard, Assistant Manager, or Manager’s life guarding skills are in question, the
supervisory staff will be contacted and brought in to evaluate and give corrective coaching.
If the staff member does not respond to corrective coaching, additional action will be taken.
The staff member can possibly be removed form the schedule until skills are improved.
In-service trainings can help prepare you for skill audits, but remember- it is the staff member’s
responsibility to make sure their skills are proficient and of the highest quality.
If you ever feel you need assistance in improving your skills, contact your supervisory staff for
assistance.
Red Ball Drills:
 Red ball drills can occur at anytime and without warning; red ball drills can be videotaped.
 Red Ball drills will evaluate the staff’s effectiveness at carrying out the facility’s Emergency Action Plan.
 A red ball will be thrown into the pool to begin the drill.
 A victim will be near the red ball; the guards will then activate the emergency action plan and carry it
out according to the “victim’s” needs.
 Following a red ball drill, the supervisory staff will complete written documentation evaluating the
simulation. Corrective coaching will be provided.
 If the staff does not respond to corrective coaching, additional action will be taken.
 In-service trainings can help prepare you for red ball drills, but remember- it is your team’s
responsibility to make sure their skills are proficient and of the highest quality.
 If you ever feel your team needs assistance in improving their skills, contact your supervisory staff for
assistance.
Certifications:
 As a lifeguard you will need to maintain your certifications. (LG/FA every 3 years, CPR every year)
 GCPR will make sure you have opportunities to keep your certifications up to date.
 There will be a small fee paid by the employee for this recertification.
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Completing Reports:
(see examples in the appendix)
After the accident, incident or rescue, lifeguards and other aquatic safety team members involved in the
emergency must complete reports. Because the information on these reports can be used for Risk
Management purposes, you must complete these reports promptly and accurately.
Types of Reports:
 Accident Report: Accidents involving first aid or injury.
 Incident Report: Incidents involving a lost child, stolen items, fights, etc.
 Rescue Report: Water Rescues
Tips to keep in mind:
 Always be thorough when completing a report. Fill in all blank items; never leave any request
for information empty.
 Be Specific. Describe exactly where the injury or incident occurred.
 Describe the injury in detail. Use terminology from your American Red Cross Lifeguard Training
Manual. For example, use the term “possible sprain” as opposed to saying that someone ‘twisted’ his
or her ankle.
 Do not include assumptions. Avoid diagnoses, opinions (stated or implied) of how the accident
could have been prevented, or statements about how the team could have acted differently.
 Talk to witnesses. If you have a witness, be sure to get all the personal information so the facility
can follow up, if needed.
 Sign and date the report. Be sure to write legibly.
 Alert the Chain of Command. Inform Managers, Recreation Leaders, or Program Supervisors of
all accident, incidents, and rescues no matter how minor.
Dealing With Blood:
As first responders, you will have to deal with patrons' blood from time to time. Because of the rise of
infections from exposure to Hepatitis B, and the HIV virus, the following procedures have been set up, for
your protection.
 Whenever dealing with a patron, whatever age, who is in need of first - aid, gloves are to be worn!
This covers any bleeding, applying of band-aids, bee stings, bites, applying of ointments, etc.
 All used first aid supplies must be disposed of, in the designated container, prior to removal of gloves.
 If two staff people are present, the required paperwork can be filled out by the non-attending guard. If
only one staff person is rendering aid, the aid must be finished prior to the paperwork, being
completed. Gloves must be disposed of, in the appropriate container, and hands must be washed.
 After performing and first aid, the staff person MUST wash his/her hands, with the provided antibacterial soap.
 After first aid is given, the first aid area must be wiped down with a chlorine solution, which will be
provided at each facility. The first aid kit must also be wiped down if supplies were taken from it
during the course of treatment.
 In the event that blood is spilled on the deck or floor, the area must be hosed down and a chlorine
solution must be applied to the area. This solution must also be hosed down completely.
 Gloves will need to be worn when cleaning out feminine hygiene disposal containers. Menstrual blood
is a high carrier of several blood borne pathogens. As with other procedures, gloves should be
disposed of, in an appropriate container, and hands should be washed with anti-bacterial soap.
THERE ARE NO EXCEPTIONS TO THESE GUIDELINES!! FAILURE TO ADHERE TO THESE
POLICIES, WILL RESULT IN STRICT DISCIPLINARY ACTION.
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Disciplinary Point System:
The following disciplinary point system is devised to discourage excessive tardiness, absenteeism and
inappropriate behavior. These are just a few examples of point assessments. Point assessment may vary, due
to the nature of the infraction. Only the Aquatics Supervisor and/or the Recreation Leader will assign points.
Each situation will be assessed individually, based on the degree of the infraction. Disciplinary points will be
given accordingly, up to and including suspension and/or termination.
Tardiness:
 Late: Failing to arrive 15 minutes before your assigned shift.
 Chronic Tardiness: This accounts for all times an employee has called 30 minutes prior to a shift to
be late. Tardiness will be documented each time. Points may be assigned according to the disciplinary
point system depending on the minutes and amount of time employee is late. Example: 14 minutes late
= 1 point, 31 minutes late = 3 points
 Late to work without permission/or above one’s limit for tardies:
1-15 minute
1 point
16-30 minutes
2 points
31-45 minutes
3 points
46-60 minutes
4 points
61+
(every 30 minutes will be 1 additional point)
Failure to arrive to work within 3 hours of a shift without notification will be a minimum 3-day suspension.
Excessive Absenteeism: This accounts for the times when one calls in sick or unable to make it to work
(prior to one’s shift). Employee is still responsible for always finding a replacement. When calling in sick,
employee will be required to have a Doctor’s note or a replacement for employee’s shift. Without a doctor’s
note or a replacement for employee’s shift full points will be assigned.
Points:
 Each time there is a disciplinary action taken a point value is assigned.
 Points accumulated over time can be earned back in a few ways.
 They can be earned back after a designated amount of time with no negative point accumulation.
 They can also be earned back by earning positive points.
 Pursuant of positive points must be initiated by the employee with their supervisor.
Probation:
 Once an employee reaches 9 or 18 points it is at the discretion of the Program Supervisor & Aquatic
Coordinator to either choose to put the employee on probation or suspension.
 Probation period is at the discretion of the Program Supervisor/Aquatic Coordinator depending on the
circumstances of how the points were accumulated.
 Terms of and consequences of violating the probation will be set by the Program Supervisor and
approved by the Aquatic Coordinator.
Suspension:
 Suspension can occur when an employee reaches 9 or 18 points. It is at the discretion of the Program
Supervisor and Aquatic Coordinator to either choose to put employee on probation or suspension.
 Suspension can also occur once an employee has entered into a period of probation and has violated
the terms of that probation.
 Suspension can last 3-5 days without pay.
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Termination:
 Termination occurs at 20 points
 Depending on the severity of the offense termination can occur at any time
Reasons for disciplinary action:
 Conviction of a crime of moral turpitude, conviction of a felony or a misdemeanor that would adversely
affect the performance of duties or any entry of a plea of no contest to either. (Reprimand to Discharge)
 Insubordination. (Reprimand to Discharge)
 Too much wasted time and/or loitering during working hours. (Reprimand to Suspension)
 Absence of three (3) working days without authorized leave. (Compulsory Resignation)
 Excessive tardiness. (Reprimand to Discharge)
 Excessive absenteeism. (Reprimand to Discharge)
 Inefficiency. (Reprimand to Discharge)
 Abuse of County property. (Reprimand to Discharge)
 Intentionally providing false information, whether verbally or in writing, to a supervisor, official, the public
or a board. This includes the material omission of information. (Reprimand to Discharge)
 Violation of County ordinances, Merit System Rules and Regulations, administrative policies, or
departmental rules. (Reprimand to Discharge)
 Any conduct which reflects unfavorably upon the County as an employer.(Reprimand to Discharge)
 Membership in any organization which advocates the overthrow of the Government of the United States by
force or violence. (Discharge)
 Falsification of any County record including but not limited to an employment application or preemployment physical. This includes the material omission of information. (Reprimand to Discharge)
 Repeated violation of County rules or safety practices. (Suspension to Discharge)
 Gross misconduct to include, but not limited to fighting, physical violence, threats of physical violence or
engaging in offensive conduct or language toward the public, supervisory personnel, or fellow employees.
(Reprimand to Discharge).
 Falsification of time sheets or expense reimbursement documents. (Reprimand to Discharge)
 Abuse of the sick leave policy. (Reprimand to Discharge)
 Violation of the unlawful harassment policy. (Reprimand to Discharge)
 Violation of the drug and alcohol free workplace policy. (Reprimand to Discharge)
 Careless or intentional damage or destruction of government property. (Reprimand to Discharge)
 Intentionally withholding information from any supervisor or official which an employee has a responsibility
to disclose. (Reprimand to Discharge)
 Theft or attempted theft of property belonging to the County, a co-worker or a citizen. (Suspension to
Discharge)
 Failure to obtain or retain or loss of a certification or license required to perform an essential function of
the job. (Suspension to Discharge)
 Violation of the e-mail, intranet or internet policies. (Reprimand to Discharge)
 Violation of the ethics policy. (Reprimand to Discharge)
 Commission of any unethical act prohibited by Section 610.500 of the Gwinnett County Merit Rules and
Regulations. (Discharge)
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Reasons and designated point values for possible offenses:
Late into the stand: or any station of
responsibility. (Note: unless the staff has a
legitimate excuse, i.e. dealing with the public, giving
first aid, etc.)
1 point for every 5 minutes
Failure to complete or unsatisfactory
complete daily task
1 point/to be determined*
Failure to meet professional standard of
conduct
To be determined*
Insubordination: (a deliberate and inexcusable
refusal to obey a reasonable order)
To be determined*
Subject to termination
Inappropriate use or destruction of County
property
To be determined
Conduct unbecoming and inappropriate of a
public employee
Subject to suspension or termination.*
Leaving one’s station without proper
authorization
2 points minimum
Leaving the facility without proper
authorization
4 points/Subject to termination*
Points received for the following are
permanent:
Negligence: (or carelessness is the lack of care,
caution, attention, diligence or discretion)
Sleeping on Duty:
 In guard room or other locations in the
building
 In Stand
2 points/to be determined*
2 points minimum
9 points minimum/subject to termination
Threatening or abusive language or actions
2 points minimum or subject to termination*
Assault
Subject to termination*
Other
While on the clock employees will be actively
conducting the daily duties of their job description.
All other behaviors such as pranks, vandalism,
inappropriate behaviors towards staff, patrons, or
facilities will not be tolerated.
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Subject to termination*
42
GWINNETT COUNTY PARKS AND RECREATION
SOCIAL MEDIA POLICY
As an employee of Gwinnett County Government, you are held to a certain standard of conduct while you
represent the county, during the course of your employment. While the usage of social media, i.e. Facebook,
My Space etc., has become part of our daily lives, employees are reminded that they are limited in what may
be posted regarding their workplace, fellow employees and the county itself. Postings of employees in county
issued uniforms, county facilities, pages naming county facilities, derogatory statements regarding other
employees or pages with the names of county facilities or positions will be deemed unacceptable postings.
Also included in this are pages or sections deemed inappropriate by Gwinnett County Government. In
accordance with county merit rules and regulations cited below, violations of these rules may lead from
reprimand to employee discharge:
Section 420.000 Reasons for Disciplinary Actions
10. Violation of County ordinances, Merit System Rules and Regulations, administrative policies, or
departmental rules. (Reprimand to Discharge)
11. Any conduct which reflects unfavorably upon the County as an employer. (Reprimand to Discharge)
18. Repeated violation of County rules or safety practices. (Suspension to Discharge)
19. Gross misconduct to include, but not limited to fighting, physical violence, threats of physical violence or
engaging in offensive conduct or language toward the public, supervisory personnel, or fellow employees.
(Reprimand to Discharge)
34. Violation of the e-mail, intranet or internet policies. (Reprimand to Discharge)
This policy does not prohibit you from maintaining a social media page. What is limited are any of the
examples listed above that portray the county in a negative way. Should you have any questions, please feel
free to contact your supervisor.
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Park Rules:
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Park hours are from sunrise until 11:00pm, unless posted otherwise.
Littering prohibited.
Weapons prohibited.
Throwing objects prohibited.
Annoying noises prohibited.
Fires restricted except in designated areas or by written permit for propane gas or other grills.
All pets must be on a leash (except in designated dog park area).
Possession, use or consumption of alcoholic beverages prohibited.
Vehicles and parking restricted to designated areas and by recreation facility users only.
No amplified sound except by permit.
Pyrotechnics and engine powered models or toys restricted.
Launching hot air balloons and hobby rockets restricted.
Commercial activity restricted. It is unlawful to offer items for sale except by permit.
County parks are for everyone to enjoy. Do not deface, destroy or remove plants from County property.
Park Ordinances:
 Sec. 78-2. Enforcement of chapter. This chapter shall be enforced by any authorized law enforcement officer
of the county. Where there has been a violation of any provisions of this chapter, the law enforcement officer in his
discretion may issue a citation, warning and/or order the person to leave the park or recreation area.
 Sec. 78-3. Penalties for violating of chapter. Any person violating any provision of this chapter shall be fined in
a sum not exceeding $1,000.00 or may be confined in the county jail for a term not exceeding 60 days, or both.
(Code 1978, § 4-3022)
 Sec. 78-4. Community Services Director; powers and duties. The community services director or
employees under the direction of the director shall: (1) Establish, conduct, and maintain a recreation system for the
county in such a way as to employ the leisure of the people in a wholesome and constructive manner. (2) Provide
for, conduct, and supervise public playgrounds, indoor recreation centers, and other recreational facilities owned or
controlled by the county. (3) Recommend the setting aside, leasing or acquisition of lands or buildings within the
county limits for use as parks, playgrounds, recreation centers or for other recreational purposes, and to provide
for the maintenance and improvement of these areas. (4) Cooperate with the local school board in the
establishment, conduct and maintenance of a recreation system. (5) Cooperate with the recreation advisory
committee on establishing the detailed goals, procedures and programs to meet the county’s recreational needs. (6)
Otherwise assist in the operation and enforcement of this chapter.(Code 1978, § 4-3001)
 Sec. 78-31. Littering prohibited. It shall be unlawful for any person to throw or deposit litter on the grounds,
streets, sidewalks, fountain, pond, lake, swimming pool, stream or other body of water in any recreation facility,
except within public receptacles and in such a manner that the litter will be prevented from being carried or
deposited by the elements upon any part of the recreation facility. Where public receptacles are not provided, all
such litter shall be carried away from the park by the person responsible for its presence and shall be properly
disposed of elsewhere. It shall be unlawful to take into, carry through, or put into an recreation facility, any litter
generated outside the recreation facility. (Code 1978, § 4-3003)
 Sec. 78-32. Weapons prohibited. (a) It shall be unlawful for any person to discharge any weapon or similar
device in a recreation facility.(b) It shall be unlawful for any person to take on a recreational facility any weapon, or
to use, carry or employ any weapon or similar device in a recreational facility. This subsection (b) shall not apply to
firearms as defined by O.C.G.A.§ 16-11-171(3).(Code 1978, § 4-3004)
 Sec. 78-33. Throwing objects prohibited. It shall be unlawful for any person to throw any stone or missile at
any person or at any public or private building in a recreation facility. (Code 1978, § 4-3005)
 Sec. 78-34. Annoying noises prohibited. It shall be unlawful for any person to whistle, hiss or holler at another
person in a boisterous, unbecoming or erring manner or make any loud, unnecessary or unusual noise or any noise
or display, play or operate any sound amplification device including radios, television sets, public address systems,
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musical instruments, CD players and the like in such a way which either annoys, disturbs, injures or endangers the
comfort, repose, peace or safety of other persons in a recreation facility. (Code 1978, § 4-3006)
Sec. 78-35. Personal Conduct. It shall be unlawful for any person to engage in any violent, abusive, loud,
boisterous, vulgar, wanton, obscene or otherwise disorderly conduct, disturb or annoy others, or engage in any
activity that could cause injury to other persons while on or in connection with a recreation facility. No person shall
upon or in connection with a recreation facility by act or speech willfully or unreasonably hinder, interrupt or
interfere with any duly permitted activity or unreasonably or willfully intrude on any areas or into the structures
designated for the use of a certain person or persons to the exclusion of others by written permit of the Director.
(Code 1978, § 4-3007)
Sec. 78-36. Fires restricted. It shall be unlawful for any person to build or maintain a fire in a recreation facility
except in designated areas which are clearly marked by signs or defined with fire rings or grills placed by Parks and
Recreation employees or by written permit for propane gas or other grills by the director or the director’s agent.
(Code 1978, § 4-3008)
Sec. 78-37. Damaging or removal of any park property or vegetation prohibited. It shall be unlawful for
any person to deface, graffiti, harm or damage any park buildings, wildlife, property, equipment or signs; or dig up,
cut, damage or remove any trees, tree limbs, shrubbery, flowers, rocks, mulch, water, historical artifacts or other
vegetation in a recreation facility. (Code 1978, § 4-3009)
Sec. 78-38. Possession, use or consumption of alcoholic beverages. It shall be unlawful for any person to
possess, use, or consume any alcoholic beverage in a recreation facility, other than at a publicly owned garden, such
as the Vines Manor House, a publicly owned golf course or at an indoor publicly owned civic and cultural
center/arena or when approved, by permit, at the Gwinnett Historic Courthouse and the Gwinnett Environmental
and Heritage Center. Code 1978, § 4-3010; Ord. of 8-4-92, § 5) Cross-reference(s)-Alcoholic beverages, ch. 6.
Sec. 78-39. Vehicles restricted. It shall be unlawful for any person to drive any motorized or electric vehicle in a
recreation facility except upon roadways designated and maintained for vehicular traffic, and except upon walkways
when permitted and approved by the Director. Law Enforcement and Parks and Recreation employees whose duties
require them to drive maintenance vehicles and equipment shall be exempt from the limitations set forth in this
section. (Code 1978, § 4-3011)
Sec. 78-40. Parking restricted. It shall be unlawful to park a vehicle in a recreation facility except in those areas
designated by the appropriate signs as vehicle parking areas or in marked parking spaces. It shall be unlawful to leave
a vehicle standing or parked in a recreation facility during hours when the recreation facility is closed. In such
instances, the vehicle may towed from the recreation facility at the owner’s expense. (Code 1978, § 4-3012)
Sec. 78-41. Parking limited to recreation facility users. It shall be unlawful for any person to park in a
recreation area if the owner of the vehicle is not utilizing the recreation facility unless authorized by the Director or
the Director’s agent. It shall be unlawful for persons to congregate within a parking area of a recreation facility so as
to disrupt traffic or other persons, or so as to create a safety hazard. (Code 1978, § 4-3013)
Sec. 78-42. Commercial activity restricted. It shall be unlawful for any person to sell or offer for sale any
merchandise or operate or attempt to operate a concession or engage in any commercial or charitable activity in a
recreation facility unless approved by permit, by the Director or the Director’s agent. (Code 1978, § 4-3014)
Sec. 78-43. Hours open to public restricted. It shall be unlawful for any person or vehicle to enter or be within
a recreation facility outside of the posted hours of operation unless approved by permit, by the Director or unless
such person is participating in authorized and scheduled programs, classes, special events or meetings. a. Park hours
of operation are sunrise until 11:00 pm, unless posted otherwise as authorized by the Director.
Sec. 78-44. Golfing regulated. It shall be unlawful for any person to practice, play or otherwise participate in the
game of golf, except at a recreation facility designated for such use and only in accordance with the rules, regulations
and restrictions promulgated by the Director or the Director’s agent.
Sec. 78-45. Swimming and watercraft regulated. It shall be unlawful for any person not to leave a swimming
area when so directed by a lifeguard on duty or not to cease any activity which would be hazardous to others when
so directed by a lifeguard. It is unlawful for any person to engage in any activity within a swimming pool or swimming
area that could cause injury or damage to a person or to other persons using the swimming facility. It shall be
unlawful for any person to launch or travel in watercraft, swim, bathe or wade in any body of water in a recreation
facility unless designated for such use and then only in accordance with the rules, regulations and restrictions
promulgated and posted at the recreation area. (Code 1978, § 4-3018)
Sec. 78-46. Violation of facility regulations. It shall be unlawful for any person to violate any rules or
regulations relating to the use of the recreation facility as established by the Director or by the board of
commissioners. (Code 1978, § 4-3020)
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 Sec. 78-47. Animals Restricted. It shall be the duty of every animal owner or custodian whose animal is in a
recreation facility to have physical control of the animal by leash or lead line at all times unless in designated dog
park areas where off leash is permitted or approved otherwise, by permit, by the Director or the Director’s agent.
It shall be unlawful for any person with an animal, other than seeing eye dogs as necessary, to access areas of a
recreation facility which are restricted to animals. It shall be the duty of every animal owner or custodian of any
animal whose animal is in a recreation facility to immediately and properly dispose of waste deposited by the animal.
It shall be the duty of every animal owner or custodian of any animal whose animal is in a recreation facility to have
in their possession proof of a current rabies vaccination for their animal. It shall be the duty of every horse owner
or custodian whose horse is in a recreation facility to have in their possession proof of a current negative Coggins
test for their horse.
 Sec. 78-48. Pyrotechnics restricted. It shall be unlawful for any person to possess, display, use, set off or
attempt to ignite any firecracker, fireworks, smoke bombs, rockets, black powder guns or other pyrotechnics,
unless approved by written permit by the Director or the Director’s agent.
 Sec. 78-49. Engine Powered Models or Toys restricted. It shall be unlawful for any person to start, fly or use
any fuel powered engine, jet-type or electric powered model aircraft, boat or rocket or like powered toy or model,
except at those areas designated by the Director for such use and then only in accordance with such rules,
regulations and restrictions promulgated by the Director or the Director’s agent.
 Sec. 78-50. Launching Hot Air Balloons and hobby rockets restricted. It shall be unlawful for any person to
launch hot air balloons and hobby rockets from a recreation facility unless approved by written permit by the
Director or the Director’s agent.
 Sec. 78-51 Recreation Facility Restrictions. It shall be unlawful for anyone to enter locked or closed (by field
closed signage) any sport field for recreational use unless approved by permit, by the director or the director’s
agent.
 Permits Sec. 78-101 Permits. Permits for special events in a recreation facility shall be obtained by application to
the Director or employees under the direction of the Director. Guidelines for the issuance of permits by the
Director include: 1. That the proposed activity or use of the recreation facility will not unreasonably interfere with
or detract from the enjoyment of the recreation facility; 2. That the proposed activity or use of the recreation
facility will not unreasonably interfere or detract from the promotion of public health, welfare, safety and recreation
of a recreation facility; 3. That the proposed activity or use of the recreation facility is not reasonably anticipated to
incite violence, crime, or disorderly conduct; 4. That the proposed activity or use of the recreation facility will not
entail unusual, extraordinary, or burdensome expenses or policy operation by the county; 5. That the proposed
activity or use of the recreation facility will not conflict with existing parks and recreation services; 6. That the
proposed activity or use of the recreation facility desired has not been reserved for other use; 7. That the
permitting person or persons will abide by all other state, county and parks and recreation laws, ordinances, rules
and regulations and shall be liable for any loss, damage, or injury sustained by any person whatsoever by reason of
negligence of the person or persons to whom such permit shall have been issued; 8. That the Director or the
Director=s agent shall have the authority to revoke any permit upon the finding of a violation of any laws,
ordinances, rules or regulations or upon good cause shown; and 9. Persons may apply for a permit for a proposed
activity or use of the recreation facility under the following categories: Picnicking, fund-raising, special event, food
service for approved activities, and recreation facility rentals.
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Emergency Action Plan
Best Friend Park Pool
Scenario 1:
Victim is on beach 2/play fort/mushroom slide.
Beach 2: Assist Victim
Stand 1 (Bottom of slide): Turn water off and get backboard, Assist Beach 2.
Top of Slide: Stop traffic on slides, shut gate, and ask a parent to stand at bottom so that no one goes up to
the top. Crowd Control.
Stand 2: Assist in crowd control.
Beach 1: Assist Beach 2 and crowd control.
Top of mushroom slide: Notify front desk and assist in crowd control/Bring AED.
Front Desk: Call 911 and get additional staff to help.
Scenario 2:
Victim is in catch pool.
Stand 1 (Bottom of slide): Assist victim.
Beach 1: Grab backboard.
Top of Slide: Stop traffic on slides, shut gate, and ask a parent to stand at bottom so that no one goes up to
the top. Crowd Control.
Stand 2: Turn water off and assist in crowd control.
Beach 2: Assist bottom of slide and crowd control.
Top of Mushroom slide: Notify front desk and assist in crowd control/Bring AED.
Front Desk: Call 911 and get additional staff to help.
Scenario 3:
Victim is in the “lap lanes.”
Stand 2: Assist Victim.
Stand 1 (Bottom of slide): Turn off water.
Beach 1: Grab Backboard.
Top of Slide: Stop traffic on slides, shut gate, and ask a parent to stand at bottom so that no one
goes up to the top. Crowd Control.
Beach 2 or Mushroom slide: Notify front desk and assist in crowd control/Bring AED.
Front Desk: Call 911 and get additional staff to help.
Scenario 4:
Victim is on Beach 1.
Beach 1: Assist victim/
Beach 2: Grab backboard.
Stand 1 (Bottom of slide): Turn off water assist in crowd control.
Top of Slide: Stop traffic on slides, shut gate, and ask a parent to stand at bottom so that no one goes up to
the top. Crowd Control.
Mushroom slide: Notify front desk and assist in crowd control/Bring AED.
Front Desk: Call 911 and get additional staff to help.
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BEST FRIEND PARK: POOL LAYOUT
Slide Guard
Pump Rooms
Family Room
Back Board
Stand
Beach
Beach
Stand
Back Board
Stand
Front Desk
Guard roomFirst Aid
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Bethesda Park Aquatic Center Leisure Pool EAP
(For when we are at the minimum guard stands: LP Stand 1, LP Stand 2, Beach 2, and Roaming Stand 2)
Scenario 1: Spinal in Slide Run Out
 LP Stand 1:
o Primary Rescuer
o Activates EAP
o Rescues Victim
 Slide/Roaming Stand 2: Turns off, brings back board, and becomes secondary rescuer.
 Beach 2: Alerts front deck to call 911/grabs AED (if not already called) Assist in crowd control/clear path for
EMS.
 LP Stand 2: Clear Pool, Crowd control, Assist as needed
 Front Desk: Call 9-911; stay on the line until instructed to hang up. Wait for EMS and direct them to the pool
area. Make announcement over the loudspeaker.
 All Other guards on duty need to assist in emergency as needed!
Scenario 2: Spinal in Mid Pool
 LP Stand 2 or Roaming 1:
o Primary Rescuer
o Activates EAP
o Rescues Victim
 Slide/LP Stand 1: Turns off water, brings Backboard, Becomes Secondary Rescuer
 Beach 2: Alerts front deck to call 911/Grabs AED (if not already called) Assist in crowd control/clear path for
EMS
 LP Stand 2 or Roaming 1: Clears water, Crowd control, assists as needed
 Front Desk: Call 9-911; stay on the line until instructed to hang up. Wait for EMS and direct them to the pool
area. Make announcement over the loudspeaker.
 All Other guards on duty need to assist in emergency as needed!
Scenario 3: Spinal in Play Structure Area
 Beach 2:
o Primary Rescuer
o Activates EAP
o Rescues Victim
 Slide/LP Stand 1: Turns off water, brings back board, and becomes the second rescuer.
 LP Stand 2: Clears pool, crowd control, assists as needed
 Roaming 1: Alerts front deck to call 911/Grabs AED (if not already called) Assist in crowd control/clear path
for EMS
 Front Desk: Call 9-911; stay on the line until instructed to hang up. Wait for EMS and direct them to the pool
area. Make announcement over the loudspeaker.
 All Other guards on duty need to assist in emergency as needed!
Scenario 4: Spinal In Lazy river/Vortex
 LP Stand 1:
o Primary Rescuer
o Activate EAP
o Rescues Victim
 Slide/Roaming 1: Shuts Off water, brings back board, becomes second rescuer
 Beach 2: Alerts front deck to call 911/Grabs AED (if not already called) Assist in crowd control/clear path for
EMS
 LP Stand 2: Clear Pool, Crowd control, Assist in rescue as needed
 Front Desk: Call 9-911; stay on the line until instructed to hang up. Wait for EMS and direct them to the pool
area. Make announcement over the loudspeaker.
 All Other guards on duty need to assist in emergency as needed!
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Bethesda Park Aquatic Center: Instructional Pool EAP
(For when we are at minimum guard stands IP stand 1 and IP stand 2)
Scenario: Spinal in Shallow water




IP Stand 1:
o Primary Rescuer
o Activate EAP
o Rescues Victim
IP Stand 2: Clears pool, brings backboard, and becomes second rescuer
Front Desk: Call 9-911; stay on the line until instructed to hang up. Alerts Management to bring AED. Wait
for EMS and direct them to the pool area. Make announcement over the loudspeaker.
All Other guards on duty need to assist in emergency as needed!
*These scenarios are to serve as guidelines in a rescue situation. Please always evaluate the situation and use
the skills/EAP procedures you have gained through your training with the Red Cross and in-service practice
runs.
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Bethesda Park
Aquatic Center
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51
Bogan Park Aquatic Center: Lap Pool EAP
1
2
First aid
room
Scenario 1: Spinal in Shallow end of pool
 Stand 1: Primary rescuer, activate EAP, rescue victim
 Stand 2: Alerts staff, bring backboard, acts as secondary rescuer
 First aid room guard: Calls 911-bring AED, crowd control
 All other guards assist as needed
Scenario 2: Spinal in deep end of pool
 Stand 2: Primary rescuer, activate EAP, rescue victim
 Stand 1: Alerts staff, brings backboard, acts as secondary rescuer
 First aid room: Calls 911-bring AED, crowd control
 All other guards assist as needed
Bogan Park Aquatic Center Leisure Pool EAP
Scenario 1: Spinal in the Slide Pool or peninsula area
 Stand 2: Primary Rescuer, activate EAP, rescue victim
 Slide: Shuts off water, clears pool, crowd control
 Stand 1: Brings backboard, acts as secondary
 Beach: Alerts staff, calls 911-bring AED
 All other guards assist as needed
Scenario 2: Spinal in frog pool or lazy river
 Stand 1: Primary rescuer, activate EAP, rescue victim
 Stand 2: Shuts off water, clears pool, crowd control
 Slide: Alerts staff, call 911-bring AED
 Beach: Brings backboard, acts as secondary rescuer
 All other guards assist as needed
Scenario 3: Spinal on beach side of play structure
 Beach: Primary rescuer, activates EAP, rescues victim
 Stand 2: Shuts off water, clears pool, crowd control
 Stand 1: Brings backboard, acts as secondary rescuer
 Slide: Alerts staff, calls 911-bring AED
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Beach
2
Slide
Bogan Park Aquatic Center
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53
Collins Hill Park Aquatic Center: Outdoor Pool EAP:
Scenario 1: Spinal In Baby Pool
 Stand 4:
Primary Rescuer
Activate EAP
Rescues Victim
 Beach: Shuts Off water, Calls 911 Alerts inside pool-brings AED
 Slide: Brings Backboard, Becomes secondary rescuer
 Stand ½: Clear Pool, Crowd control, Assist in rescue as needed
 All Other guards on duty need to assist in emergency as needed!
Scenario 2: Spinal in Slide Area
 Stand 2:
Primary Rescuer
Activates EAP
Rescues Victim
 Beach: Turns off water, Calls 911, Alerts inside pool-brings AED
 Stand 4: Brings Backboard, Becomes secondary Rescuer
 Stand 2/Slide: Clear Pool, Crowd control, Assist as needed
 All Other guards on duty need to assist in emergency as needed!
Scenario 3: Spinal in Mid Pool
 Stand 1:
Primary Rescuer
Activates EAP
Rescues Victim
 Stand 4: Brings Backboard, Becomes Secondary Rescuer
 Beach: Shuts off water, Calls 911, Alerts indoor pool-brings AED
 Stand 3/Slide: Clears water, Crowd control, assists as needed
 All Other guards on duty need to assist in emergency as needed!
Scenario 4: Spinal in Play Structure Area
 Beach:
Primary Rescuer
Activates EAP
Rescues Victim
 Stand 4: Turns off water, calls 911, Alerts indoor pool-brings AED
 Stand 2: Brings backboard, Becomes secondary rescuer
 Stand 3/slide: Clears pool, crowd control, assists as needed
 All Other guards on duty need to assist in emergency as needed!
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Collins Hill Park Aquatic Center: Outdoor Pool:
Beach
2
1
3
Slide
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Collins Hill Park Aquatic Center: Indoor Yards Pool Emergency Action
Plan:
2
1
Two Guards: Deep Water
L1 = Activate Emergency Action Plan, Respond to victim.
L2 = Signal to clear pool. Signal front desk/office to call 911-or send
patron. Bring needed Safety Equipment(backboard/AED Assist L1).
Three Guards: Deep Water
L1 = Activate Emergency Action Plan Respond
to victim.
W2 = Clear the water. Bring Rescue
Equipment (AED/Backboard) Assist L1.
L2 = Alert front/office to call 911. Clear
pool/Crowd control. Assist L1/W1.
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Four Guards: Deep Water
L1 = Rescuer ½, Assist with Rescue Bring
Equipment(backboard)
W1 = Rescuer ½, Assist with Rescue Bring
Equipment (backboard)
L2 = Alert Desk/Office call 911 Bring AED if
needed
W2 = Clear Water/ Crowd Control
56
Collins Hill Park Aquatic Center: Indoor Meters Pool Emergency
Action Plan:
2
Two Guards: Shallow Water
L2 = Rescuer 1
L1 = Signal to clear pool
Alert Office/call 911/or send a patron
Bring Rescue Equipment (backboard/AED)
Assist in Rescue
Guards not in Stand:
Crowd control/Assist in Rescue
1
= Rescuer 1/ Alert other guards
= Alert office/desk to call 911 Bring Equipment (Backboard/AED)
Assist with rescue
= Clear Pool/Crowd control
Assist as needed
Four Guards: Shallow Water
= Rescuer ½/Assist Bring rescue equipment(Backboard/AED)
= Rescuer 1/2/ Assist
Bring rescue equipment(Backboard/AED)
= Clear the pool/Crowd control
= Alert office/front to call 911
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Dacula Park Pool
Emergency Action Plan
1 ft.
3 ft
3
1
10 ft.
5 ft.
10 ft.
2
*Backboard*
Guard House / Pool Building
G
A
T
E
SHALLOW WATER ACCIDENT
1. Guard 1 makes appropriate rescue.
2. Guard 3 guards, clears pool, and assists.
3. Guard 2 gets backboard and assists.
4. Guard Room staff calls 911-brings AED, secures money, and opens gate for EMS.
DEEP WATER ACCIDENT
1. Guard 2 makes appropriate rescue.
2. Guard 1 removes the rope crossing the deep end, and then gets the backboard and assists.
3. Guard 3 guards, clears pool, and assists.
5. Guard Room staff calls 911-Brings AED, secures money, and opens gate for EMS.
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LENORA PARK POOL EAP
ENTRANCE
FRONT
DESK
GUARD
ROOM
PHONE
OFFICE
BATHROOMS
FIRST AID
FAMILY
BATH
BACKBOARD
O’ Depth
PICNIC
AREA
Beach
FUN
FORT
1
SLIDE TROUGH
SLIDES
Slide
WATER
SLIDE
TOWER
STAIRS
SLIDE TROUGH
SLIDE TROUGH
4
LAP
AREA
STAIRS
JACUZZI AREA
3
2
LAZY RIVER
PUMP
ROOM
WATER
SHUT
OFF
EMERGENCY ACTION PLAN
Primary Rescuer:
1. Activate EAP: 3 Whistles
2. Make Appropriate Rescue
Front Desk:
1. Call 911-bring AED
2. Stop Entering Patrons
1. Shut Water Features Off
2. Get Backboard, Head Bed, C-Collar
3. Clear Pool / Crowd Control
4. Assist Primary Rescuer
1. Clear Pool / Crowd Control
2. Assist Primary Rescuer
BACKBOARD
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Mountain Park Aquatic Center EAP:
Scenario 1: Victim is on beachfront/play fort
1B: Assist Victim
2B: Get backboard, assist 1B.
1A: Stop traffic on slides, walk everyone down, ask a parent to stand at bottom so that no one goes up to the top.
Crowd Control
2A: Assist 1B
4A: Crowd Control
5A: Turn Water Off, call 911,get AED and get additional staff for crowd control and assisting victim.
Scenario 2: Victim is at bottom of slides
2A: Assist Victim
2B: Get backboard, assist 2A.
1A: Stop traffic on slides, walk everyone down, ask a parent to stand at bottom so that no one goes up to the top.
Crowd Control
4A: Crowd Control
5A: Turn Water Off, call 911, get AED and get additional staff for crowd control and assisting victim.
1B: Crowd Control, assist 2A.
Scenario 3: Victim is in lazy river
4A: Assist Victim
5A: Turn Water Off, call 911, get AED, and get additional staff for crowd control and assisting victim.
1B: Get backboard, assist 4A.
2B: Crowd Control
2A: Assist 4A
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Mountain Park Aquatic Center: Indoor Pool Comp Pool
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Emergency Action Plan:
First Aid/
Guard
Room
1
2
Two Guards:
L2 = Rescuer 1
L1 = Signal to clear pool
Alert Office/call 911/or send a patron
Bring Rescue Equipment (backboard/AED)
Assist in Rescue
Guards not in Stand : Crowd control/Assist in Rescue
Three Guards:
L2 = Rescuer 1/ Alert other guards
W2 = Alert office/desk to call 911
Bring Equipment (Backboard/AED)
Assist with rescue
L1 = Clear Pool/Crowd control
Assist as needed
Four Guards:
L2 =
Rescuer ½/Assist
Bring rescue quipment(Backboard/AED)
W2 = Rescuer 1/2/ Assist
Bring rescue equipment (Backboard/AED)
W1 = Clear the pool/Crowd control
L1 = Alert office/front to call 91
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Rhodes Jordan
Park Pool
Slide
3
4
2
5
1
Beach
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Rhodes Jordan Park Pool EAP
Scenario 1: Spinal on Beachfront
 Stand 1:
Primary Rescuer
Activate EAP
Rescue Victim
 Stand 4:
Gets backboard/Turns off water
 Stand 2/3/5:
Clear water and assist with rescue
 Stand 6(7):
Call EMS-911/AED
 All other guards clear water and assist in rescue and crowd control
Scenario 2: Spinal at the bottom of the slide
 Stand 2:
Primary Rescuer
Activate EAP
Rescue victim
 Stand 4:
Turns off water/Brings backboard
 Stand 6(7):
Calls EMS-911/AED
 Stand 1/3/5:
Clear water/crowd control/assist as needed in rescue
 All other guards clear water and assist in rescue and crowd control
Scenario 3: Spinal in Lazy River
 Stand 4/5:
Primary Rescuer
Activate EAP
Rescue victim
 Stand 4/5:
Turns off water/Brings backboard
 Stand 6(7):
Call EMS-911/AED
 Stand 1/2/3:
Clear water/crowd control/assist in rescue
 All other guards clear water and assist in rescue and crowd control
Scenario 4: Spinal on right side of play structure
 Stand 6/7:
Primary Rescuer
Activate EAP
Rescue victim
 Stand 1:
Call EMS-911/AED
 Stand 4:
Turns off water/Bring backboard
 Stand 2/3/5:
Clear water/crowd control/assist in rescue
 All other guards clear water and assist in rescue and crowd control
Scenario 5: Spinal on right side of Play Structure
 Stand 1:
Primary Rescuer
Activate EAP
Rescue victim
 Stand 4:
Gets backboard/turns off water
 Stand 2/3/5:
Clears water and assists with rescue
 Stand 6(7):
Call EMS-911
 All other guards clear water and assist in rescue and crowd control
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West Gwinnett Park Aquatic Center
Outdoor Leisure Pool Emergency
Action Plan
TWO GUARDS
Primary Rescuer
Activate EAP
Perform appropriate rescue
Secondary Rescuer
Signal to clear pool
*Hit emergency call button
Bring rescue equipment
Assist with rescue
Guards Not in Stand
Bring AED
Confirm 911 was called
Crowd control
Assist as needed
THREE GUARDS
Primary Rescuer
Activate EAP
Perform appropriate rescue
Secondary Rescuer
*Hit emergency call button
Bring rescue equipment
Assist with rescue
Third Guard
Signal to clear pool
Crowd Control
Assist as needed
Guards Not in Stand
Bring AED
Confirm 911 was called
Crowd Control
Assist as needed
FOUR GUARDS
Primary Rescuer
Activate EAP
Perform appropriate rescue
Secondary Rescuer
*Hit emergency call button
Bring rescue equipment
Assist with rescue
Third Guard
Signal to clear pool
Crowd Control
Assist as needed
Fourth Guard
Bring AED
Confirm 911 was called
Assist as needed
Guards Not in Stand
Crowd control
Assist as needed
* ONLY hit emergency call button if there is a suspected spinal injury or
passive/unconscious victim.
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West Gwinnett Park Aquatic Center Indoor
Instructional Pool Emergency Action Plan
Guard
Stand
Guard
Stand
Guard
Stand
Emergency
Call
Button
Backboard
TWO GUARDS
Primary Rescuer
Activate EAP
Perform appropriate rescue
Secondary Rescuer
Signal to clear pool
*Hit emergency call button
Bring rescue equipment
Assist with rescue
Guards Not in Stand
Bring AED
Confirm 911 was called
Crowd control
Assist as needed
THREE GUARDS
Primary Rescuer
Activate EAP
Perform appropriate rescue
Secondary Rescuer
*Hit emergency call button
Bring rescue equipment
Assist with rescue
Third Guard
Signal to clear pool
Assist as needed
Guards Not in Stand
Bring AED
Confirm 911 was called
Crowd Control
Assist as needed
FOUR GUARDS
Primary Rescuer
Activate EAP
Perform appropriate rescue
Secondary Rescuer
*Hit emergency call button
Bring rescue equipment
Assist with rescue
Third Guard
Signal to clear pool
Crowd Control
Assist as needed
Fourth Guard
Bring AED
Assist as needed
Guards Not in Stand
Confirm 911 was called
Crowd control
Assist as needed
* ONLY hit emergency call button if there is a suspected spinal injury or
passive/unconscious victim.
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West Gwinnett Park Aquatic Center Indoor
Competition Pool Emergency Action Plan
Guard Room
Guard
Stand
Guard
Stand
Guard
Stand
Back Emergency
board
Call
Button
TWO GUARDS
Primary Rescuer
Activate EAP
Perform appropriate rescue
Secondary Rescuer
Signal to clear pool
*Hit emergency call button
Bring rescue equipment
Assist with rescue
Guards Not in Stand
Bring AED
Confirm 911 was called
Crowd control
Assist as needed
Guard
Stand
THREE GUARDS
Primary Rescuer
Activate EAP
Perform appropriate rescue
Secondary Rescuer
*Hit emergency call button
Bring rescue equipment
Assist with rescue
Third Guard
Signal to clear pool
Assist as needed
Guards Not in Stand
Bring AED
Confirm 911 was called
Crowd Control
Assist as needed
FOUR GUARDS
Primary Rescuer
Activate EAP
Perform appropriate rescue
Secondary Rescuer
*Hit emergency call button
Bring rescue equipment
Assist with rescue
Third Guard
Signal to clear pool
Assist as needed
Fourth Guard
Bring AED
Crowd Control
Assist as needed
Guards Not in Stand
Confirm 911 was called
Crowd control
* ONLY hit emergency call button if there is a suspected spinal injury or passive/unconscious victim.
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Lost Child Protocol:









Guards blow long blast with whistles to clear all pools.
Guards hold rescue tube vertically above their heads.
All water sprays are turned off.
Guards immediately scan all water to determine if lost child is in the water.
Use of PA system, walkie talkies, and verbal communication to get the description of
child out to guards and patrons.
Front Desk Staff needs to halt people entering and exiting the facility. All Turn-Style
exits need to be manned during this time.
All facility areas need to be checked and communicated to management when cleared.
o Bathrooms
o First Aid Room
o Deck
o Front Entrances
o Parking Lots
Once child is found, incident report should be completed.
Announcement made to public concluding the situation.
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Evening Job Checklist
Shift___________________
1. Front:
~Floors have been scrubbed and hosed off (drains included)
~Every stall has toilet paper
~Toilets have been sprayed and seats are up
~Tampon bags have been changed
~Sinks are clean
~Front lobby has been swept
~The front area/bathrooms are clean and presentable
Date_____________
Staff initials:
`
___________________
___________________
___________________
___________________
___________________
___________________
___________________
2. Locker rooms:
~Floors have been scrubbed and hosed off (drains included)
~Sinks/counter top is clean
~Every stall has toilet paper
~Toilets/urinals have been sprayed and seats are up
~Tampon bags have been changed
~Lockers are empty and closed
~Locker rooms are clean and presentable
___________________
___________________
___________________
___________________
___________________
___________________
___________________
3. Deck:
~Guard stands are clear
~Bleachers/picnic tables have been swept
~Deck is clear/clean
~Deck has been squeegeed
~Deck is clean and presentable
___________________
___________________
___________________
___________________
___________________
4. Guardroom
~Table is clear/clean
~All dishes have been cleaned/put away
~Floor is clean/Trash is empties
~Guardroom is clean and presentable
___________________
___________________
___________________
___________________
5. Trash
~All trash cans have been emptied and lined
~All emptied trash has been taken to dumpster
___________________
___________________
All staff working the assigned shift must initial each job component saying that each has been done and approved by all
guards working before anyone leaves. Each guard must help with cleaning before anyone leaves, however, it may be split
up any way you all agree upon. Your initials mean that everything is clean to standards and presentable to the public.
Every staff member working the assigned shift and signing for jobs will be held responsible for all jobs and components.
**Thank you for your help and cooperation as a team to keep our facility clean and welcoming
to guests.**
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Daily Job Run-through
Shift___________________
Date_____________
Staff initials:
1. Front:
~Floors have been swept and spot-checked
~Every stall has toilet paper
~Sinks are clean
~Front lobby has been spot-checked
~The front area/bathrooms are clean and presentable
___________________
___________________
___________________
___________________
___________________
2. Locker rooms:
~Floors have been swept and spot-checked
~Sinks/counter top is clean
~Every stall has toilet paper
___________________
___________________
___________________
3. Deck:
~Guard stands are clear
~Bleachers are clear/clean
~Deck is clear/clean
~Deck is clean and presentable
___________________
___________________
___________________
___________________
4. Guardroom
~Table is clear/clean
~All dishes have been cleaned/put away
~Floor is clean
~Guardroom is clean and presentable
___________________
___________________
___________________
___________________
All staff working the assigned shift must initial each job component saying that each has been done and approved by all
guards working before anyone leaves. Each guard must help with cleaning before anyone leaves, however, it may be split
up any way you all agree upon. Your initials mean that everything is clean to standards and presentable to the public.
Every staff member working the assigned shift and signing for jobs will be held responsible for all jobs and components.
**Thank you for your help and cooperation as a team to keep our facility clean and welcoming
to guests.**
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ACCIDENT REPORT
GWINNETT COUNTY PARKS ANS RECREATION AQUATICS SECTION
FACILITY: ____________________________________________________DATE: ________________________ TIME: _____________________
PATRON INFORMATION:
NAME: _____________________________________________________________________________ AGE: ____________ GENDER:
M
F
ADDRESS: _____________________________________________ CITY: ______________________ STATE: ________ ZIP_________________
PHONE NUMBER (S): HOME: _______________________________________________ WORK: ______________________________________
FAMILY CONTACT (NAME & PHONE #): ____________________________________________________________________________________
WITNESS NAME: ______________________________________________________________ PHONE: _________________________________
ACCIDENT INFORMATION:
LOCATION OF ACCIDENT: _______________________________________________________________________________________________
WHAT (BE SPECIFIC) WAS THE PERSON DOING? ___________________________________________________________________________
HOW DID IT HAPPEN? __________________________________________________________________________________________________
WAS THERE SUPERVISION AT THE TIME OF THE ACCIDENT?
YES
NO
BY WHOM? ____________________________________________________________________________________
PART OF BODY INJURED: _______________________________________________________________________________________________
DEGREE OF INJURY:
MINOR
MODERATE
SEVERE
LEADER IN CHARGE AT TIME OF ACCIDENT: ______________________________________________________________________________
CARE PROVIDED:
DID VICTIM REFUSE CARE BY STAFF:
YES
NO VICTIM’S SIGNATURE: ___________________________________________________
STAFF WHO PROVIDED CARE: ___________________________________________________________________________________________
DESCRIBE CARE GIVEN IN DETAIL:
______________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________
WAS EMS CALLED?
YES
NO
TIME EMS CALLED: _______________________ BY WHOM? _________________________________
WAS THE VICTIM TRANSPORTED TO THE HOSPITAL?
INJURED SENT:
POOL
WERE PARENTS NOTIFIED?
HOME
YES
HOSPITAL
YES
DOCTOR
NO
BY WHOM? _________________________________________________
NO IF NO, LIST EFFORTS MADE: _______________________________________________________
PARENT OR GUARDIAN SIGNATURE:
____________________________________
FOLLOW-UP:
REPORT PREPARED BY: ___________________________________ POSITION: ____________________________
SUPERVISOR SIGNATURE: _______________________________________________DATE: ____________________
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INCIDENT REPORT
GWINNETT COUNTY PARKS AND RECREATION AQUATICS SECTION
FACILITY: ____________________________________________________DATE: ________________________ TIME: _____________________
PATRON INFORMATION:
NAME: _____________________________________________________________________________ AGE: ____________ GENDER:
M
F
ADDRESS: _____________________________________________ CITY: ______________________ STATE: ________ ZIP_________________
PHONE NUMBER (S): HOME: _______________________________________________ WORK: ______________________________________
FAMILY CONTACT (NAME & PHONE #): ____________________________________________________________________________________
PATRON INFORMATION:
NAME: _____________________________________________________________________________ AGE: ____________ GENDER:
M
F
ADDRESS: _____________________________________________ CITY: ______________________ STATE: ________ ZIP_________________
PHONE NUMBER (S): HOME: _______________________________________________ WORK: ______________________________________
FAMILY CONTACT (NAME & PHONE #): ____________________________________________________________________________________
WITNESSES OF THE INCIDENT:
WITNESS NAME: ______________________________________________________________ PHONE: _________________________________
WITNESS NAME: ______________________________________________________________ PHONE: _________________________________
INCIDENT DESCRIPTION:
LOCATION OF INCIDENT:________________________________________________________________________________________________
WHAT HAPPENED? ____________________________________________________________________________________________________
______________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________
HOW WERE THE PEOPLE LISTED ABOVE RELATED TO THE INCIDENT? ________________________________________________________
______________________________________________________________________________________________________________________
CONSEQUENCES OF INCIDENT: (PUNISHMENTS / SUSPENSIONS / WARNINGS / INJURIES): _______________________________________
______________________________________________________________________________________________________________________
WERE PARENTS NOTIFIED?
WERE POLICE NOTIFIED?
YES
YES
NO
NO
NAME: _______________________________________ PHONE # _______________________
NAME: _______________________________________ PHONE # _________________________
LEADER IN CHARGE AT TIME OF INCIDENT: ________________________________________________________________________________
FOLLOW-UP:
PERSON COMPLETING FORM: _________________________________________________________ POSITION: _____________
SUPERVISOR SIGNATURE: ________________________________ (DATE ____________________
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RESCUE REPORT
GWINNETT COUNTY PARKS AND RECREATIION AQUATICS SECTION
FACILITY: ____________________________________________________DATE: ________________________ TIME: _____________________
PATRON INFORMATION:
NAME: _____________________________________________________________________________ AGE: ____________ GENDER:
M
F
ADDRESS: _____________________________________________ CITY: ______________________ STATE: ________ ZIP_________________
PHONE NUMBER (S): HOME: _______________________________________________ WORK: ______________________________________
FAMILY CONTACT (NAME & PHONE #): ____________________________________________________________________________________
WITNESS NAME: ______________________________________________________________ PHONE: _________________________________
RESCUE DESCRIPTION:
LOCATION OF RESCUE: _________________________________________________________________________________________________
WEATHER CONDITIONS: ________________________________________________________________________________________________
WATER TEMPERATURE: ________________________________________________________________________________________________
# OF PATRONS AT THE POOL DURING RESCUE: ____________________________________________________________________________
NAME OF LIFEGUARD WHO MADE THE RESCUE: ___________________________________________________________________________
WHERE WAS LIFEGUARD STATIONED? ____________________________________________________________________________________
WHAT EMERGENCY EQUIPMENT WAS USED? ______________________________________________________________________________
HOW FAR DID LIFEGUARD SWIM TO VICTIM? _______________________________________________________________________________
HOW FAR TO SAFETY DID LIFEGUARD SWIM WITH VICTIM? __________________________________________________________________
WHAT ASSISTANCE WAS GIVEN TO RESCUER? ____________________________________________________________________________
WAS THE VICTIM…
ACTIVE
PASSIVE
IS THE VICTIM A….
NONSWIMMER
POOR SWIMMER
GOOD SWIMMER
WERE ANY INJURIES INVOLVED? _________________________________________________________________________________________
WAS ARTIFICIAL RESPIRATION REQUIRED?
WAS CPR REQUIRED?
WAS EMS CALLED?
YES
YES
WERE PARENT’S NOTIFIED?
YES
NO BY WHOM? _______________________________________________________
NO BY WHOM? _________________________________________________________________________
NO ARRIVAL TIME: ___________________ WAS VICTIM TAKEN TO HOSPITAL?
YES
NO
YES
NO
IF NO, LIST EFFORTS MADE: ____________________________________________________
WHAT WAS VICTIM DOING AT TIME OF ACCIDENT? _________________________________________________________________________
______________________________________________________________________________________________________________________
WHAT ARE POSSIBLE CAUSES OF THE ACCIDENT? _________________________________________________________________________
______________________________________________________________________________________________________________________
DID VICTIM DISREGARD FACILITY RULES OR SPECIFIC INSTRUCTIONS GIVEN BY GUARDS? _____________________________________
______________________________________________________________________________________________________________________
WHAT WAS THE CONDITION OF THE VICTIM WHEN THEY EXITED THE FACILITY?________________________________________________
LEADER IN CHARGE AT TIME OF RESCUE: _________________________________________________________________________________
PERSON COMPLETEING FORM: _______________________________________________________POSITION: _________________________
SUPERVISOR SIGNATURE: ________________________________________________________________ DATE: _______________________
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