Business Insights Surveys (1-3) Gather valuable insight into your organisation Net Promoter Score® for Vendors Target: Vendors seeking performance feedback from their top tier customers. Output: • Average NPS score received from the vendors top tier customers. • NPS score analysis based on demographic information. • Level one and level two Root Cause Analysis results i.e. areas respondents report as being the most in need of improvement. Opportunity: Leverage the report’s results to highlight the need for improved customer relations management practices or other remedial actions depending on the results of the Root Cause Analysis. Collaborative Cost Reduction Target: Buyers seeking to collaborate with vendors to drive savings and cost reductions. Output: Report detailing cost saving suggestions by vendors with the following main features: • Analysis based on how much the vendor supplies annually by value. • Estimations of potential savings provided by vendors. • Areas in which different vendors claim they can reduce costs. • Appendix with supporting documentation detailing vendor proposals. Opportunities: Review the report’s findings and work with buyers to vet vendors and the viability of their proposals and facilitate collaboration. Employee Opportunities & Threats Target: Organisations seeking to harness the innovative potential of their members. Output: Report detailing organisational members’ opinions on the top three opportunities and threats facing the organisation. Analysis of the opinions based on demographic criteria such as: role in the organisation, education and experience, and tenure. Opportunities: Work with organisations to analyse the report and evaluate member proposals. Identify valid ideas and offer advice and information on best practice solution. Facilitate the implementation of changes. www.sourcedogg.com [email protected] www.sourcedogg.com/contact Business Insights Surveys (4-6) Gather valuable insight into your organisation Vendor Performance Report Target: Buyers seeking feedback from their staff on vendor performance. Output: A report detailing staffs’ ratings of the clients’ vendors based on their Net Promoter Score results. The report will identify the best and worst performing vendors allowing relationships with strong performers to be strengthened and relationships with poor performers to be reviewed. Opportunities: Review the report’s findings and work with buyers to improve vendor procurement and vendor performance / risk management practices. Sales & Product Innovation Report Target: Organisation seeking to collaborate with vendors on developing new sales strategies and product development. Output: Report detailing innovative ideas from vendors on possible new sales strategies and product development ideas along with appendices of documents uploaded by Vendors detailing their ideas. Opportunities: Work with organisations to analyse the report and evaluate supplier proposals. Identify valid ideas and offer advice and information on best practice for implementing them. Advise on the creation of new systems to facilitate collaboration. Supplier Opportunities & Threats Target: Organisations seeking to harness the innovative potential of their members. Output: Report detailing organisational members’ opinions on the top three opportunities and threats facing the organisation. Analysis of the opinions based on demographic criteria such as: role in the organisation, education and experience, and tenure. Opportunities: Work with organisations to analyse the report and evaluate members’ proposals. Identify valid ideas and offer advice and information on best practice solution. Facilitate the implementation of changes. www.sourcedogg.com [email protected] www.sourcedogg.com/contact
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