Board of Directors meeting Minutes
October 21, 2013
Attendance:
Marcia Kreamer, Tegan Kruger, Dave Buchanan, Shirley Gruber, Nick Clapp, John Feiner, Cathy
Bindl, Jean Bergman, Courtney Berner and Lester Procknow (visitor)
Absent: Lew Bettinger
Secretary’s Report:
Shirley Gruber commented that she wanted it clarified that the WIC and SNAP programs are two
separate programs and application processes.
 Marcia Kraemer made a motion to approve the minutes. Motion seconded by Nick Clapp.
Motion approved.
Manager’s Report:
 Grand Opening went well.
 6 new members signed up at the Grand Opening.
 It was mentioned that members could make payments on their membership fees:
 Courtney recommended that we set up a payment plan, possible $50/month until
paid in full.
 It was clarified that the $150 gift card was donated by a vendor and not paid for out of
the Co-Ops
 Lew was sending out Thank Yous
 Shirley purchased the copier/fax machine and the microwave.
 Change in store hours
 Increasing hours to 7:00 am—8:00 pm Monday through Saturday and Sunday 8:00 am—
5:00 pm
 Discussion of pros and cons
 Suggested to do as a trial
 Will email members and give them the opportunity to voice their opinion. Could do a
free online survey such as SurveyMonkey
 Decision on changing the store hours was tabled until the next meeting.
 Tegan would like to clean and organize the backroom.
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October 14 Meeting Minutes
John commented that maybe some items could be sold for the metal.
 A lot of the items are high on the shelves and ladders would be needed to reach.
 Tegan was told to use her best judgment and clean/organize as she needs.
Tegan is planning a vacation for late February
 John and/or Kelly will be trained to do ordering, etc in Tegan’s absence.


A Visitor Comments:
A guest, Lester Procknow, was given the opportunity to speak at this time as the remainder of the
meeting will be in closed session.
Lester felt that employees should wear name tags, that the apples from the Open House could be
dipped in caramel and that the Co-Op should not throw anything away that has value.
Operations:
 Presentation by Pioneer Retail Systems:
 Annette Bichler and Kevin Katzman presented their product
 Some pointed discussed below:
 Their system is all integrated (software for credit cards, etc)
 System has the ability to grow with you.
 Will be able to track inventory and track receiving
 Able to handle customer loyalty
 There is an addition charge for member cards and gift cards.
 Able to use an identifying member number instead of member card
 The store’s computer will need to be upgraded and be POS ready
 System can be handled remotely by both Tegan and Pioneer Retail Systems
 Felt life of operating system until 2026.
 Payment is 75% down and 25% at installation
 They would be willing to work with us on this. We would need to pay for
software but could make a payment plan for their labor and time


Board asked Tegan to give us a list of what she feels the Co-Op needs
Businesses bidding our POS systems will be able to give a more accurate bid on what we will
be getting and Board will be able to compare “apples to apples”.
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October 14 Meeting
Minutes
Policy:
 The Board to develop a basic policy outline
 Board members are to be prepared to offer suggestions at the next meeting.
 Courtney offered to help and recommended having a small group to develop the policies
 Members working on this will be Dave Buchanan, Shirley Gruber, Nick Clapp and
Courtney Berner.
 Will start with a Mission Statement. All members are to write a Mission Statements before next meeting.
Marketing:
No report at this time due to Lew’s absence.
Cathy made a motion to adjourn the meeting. Nick seconded the motion. Motion approved.
Respectfully submitted by Cathy Bindl