SEPTEMBER 2015 Abbreviated Resettlement Action Plan for Infrastructure Upgrading of Talai, Swahili Village, and Motobo Informal Settlements, Kericho County CONSULTANCY FOR SOCIO ECONOMIC SURVEYS, INFRASTRUCTURE UPGRADING PLANS, ENGINEERING DESIGNS, PREPARATION OF BIDDING DOCUMENTS, ENVIRONMENTAL IMPACT ASSESSMENTS AND RESETTLEMENT ACTION PLANS IN INFORMAL SETTLEMENTS CLUSTER 2- ELDORET, KERICHO, EMBU, KISUMU AND NAKURU TOWNS CONTRACT NO. MH/KISIP/CS/003/2012-2013 i FACT SHEET Project Name Kenya Informal Settlements Improvement Project (KISIP) Assignment Name Consultancy for socio-economic surveys, infrastructure upgrading plans and detailed engineering designs in informal settlements Lead Implementing Ministry of Lands, Housing and Urban Development Agency Funding Agencies Government of Kenya, World Bank, AFD, SIDA Consultants GA Consultants, Pamoja Trust and IPE Global Start Date May 12th 2014 Completion Date May 12th 2015 Team Leader Eng. Sam Kibunja Deputy Team Leader Eng. Ben Omore Target settlements Kericho County Laibon/Talai settlement Motobo settlement Swahili settlement ii This Abbreviated Resettlement Action Plan (RAP) for Infrastructure Upgrading of Motobo, Swahili Village, and Talai Informal Settlements, Kericho County has been prepared under Consultancy Services for Socio-economic Surveys, Infrastructure Upgrading Plans, Engineering Designs, Preparation of Bidding Documents, Environmental Impact Assessments and Resettlement Action Plans in Informal Settlements by GA Consultants Ltd in Joint Venture with Pamoja Trust and, in Association with IPE Global on behalf of the Kenya Informal Settlements Improvement Project (KISIP). Report Prepared by: Signed ………………………..…….Date………………………. GODWIN SAKWA LIDAHULI LEAD EXPERT NEMA REG NO. 2492 Checked by; Full name of Authorized representative: Signed ……………………………Date…………………………. ENG ELISHA AKETCH GA CONSULTANTS LIMITED IN ASSOCIATION WITH PAMOJA TRUST & IPE GLOBAL Client Signed …………………………….Date…………………………. KISIP – COORDINATOR MINISTRY OF LANDS HOUSING AND URBAN DEVELOPMENT iii LIST OF ACRONYMS AFD………………………............ CBOs……………………............. EA ……………………….............. ESIA………………………............ EMSF………………………........... CG…………………………............ CGRC................................ ............. Committee KERRA……………………........... KISIP………………………............ KURA…………………….............. MoLH&UD……………….............. Development MOPAP............................ .............. NLC………………………............ NEMA……………………............ NGO’s……………………….......... OP…………………………............ PAD………………………............. PAPs ………………………........... PIU ………………………….......... PCR………………………............. PPP…………………………........... RAP………………………............... RPF…………………………........... SEC………………………….......... SIDA……….…………….............. Agency SWM………………………........... SUP………………………............ TAPAP............................. .............. WB……………………….............. Agence Française de Development Community Based Organizations Environmental Assessment Environmental Social and Impact Assessment Environmental and Social Management Framework County Government Community Grievance Redress Settlement Kenya Rural Roads Authority Kenya Informal Settlements Improvement Project Kenya Urban Roads Authority Ministry of Lands Housing and Urban Motobo Project Affected Person National Land Commission National Environment Management Authority Non-Governmental Organizations Operations Policy Project Appraisal Document Project Affected Persons Project Implementation Unit Physical Cultural Resources Private Public Participation Resettlement Action Plan Resettlement Policy Framework Settlement Executive Committees Swedish International Development Cooperation Solid Waste Management Settlement Upgrading Plans Talai Project Affected Person World Bank iv LIST OF TABLES Table 1-1 Sub Projects and anticipated Resettlement Impacts ...........................................................17 Table 2-1: Public Meeting Held at Within Settlements on 3rdand4th November 2014 .......................24 Table 2-2: PAPs Open Meeting Held at (Presentation of Draft Settlement Upgrading Plans, ESIA and RAP) .................................................................................................................................................25 Table 3-1: Relevant Laws Related To Resettlement ............................................................................27 Table 3-2: Statutory Institutions with Roles in the RAP process ........................................................29 Table 5-1 Type and Numbers of Structures ..........................................................................................36 Table 5-2 Residence of the PAPs...........................................................................................................38 Table 5-3 Project Affected Persons losing Income ..............................................................................39 Table 5-4 Project Affected Persons per Settlement ..............................................................................39 Table 6-1: Entitlement Matrix ...............................................................................................................42 Table 8-1: RAP Monitoring Plan ...........................................................................................................49 Table 9-2: RAP Implementation Schedule ...........................................................................................57 Table 10-1 RAP Budget (Ksh) ................................................................................................................58 LIST OF FIGURES Figure 4-1, Location of the Settlements in Kericho County............... Error! Bookmark not defined. Figure 4-2 Map of the three Target Settlements in the Kericho Town ...............................................22 Figure 5-1; Materials used to make structures......................................................................................37 Figure 5-2; Type of Business in the settlements ..................................................................................38 v EXECUTIVE SUMMARY The Ministry of Land, Housing and Urban Development is implementing the Kenya Informal Settlements Improvement Project (KISIP) in 14 counties. Kericho is one of the Counties chosen to participate in the project. The project is jointly financed by the World Bank, the Swedish International Development Agency (SIDA), the French Agency for Development (AFD), and the Government of Kenya (GoK). The project’s development objective is to improve the living conditions of people living in the informal settlements through securing land tenure and provision of infrastructure and services. In Kericho, KISIP has proposed to implement infrastructure improvement projects (roads and drainage, and flood lighting) in three informal settlements namely, Motobo, Swahili Village, and Talai as proposed and prioritized by the communities. The environmental and social screening of the proposed projects established that it is only in Motobo and Talai settlements where minor displacements of structures and livelihoods will be experienced. Since, Project Affected Persons are less than 200; an abbreviated RAP has been prepared in line with OP 4.12. Moreover, no private land will be expropriated as all the affected assets are encroachments on designated public way leaves. The preparation of this RAP involved review of key documents including the Project Appraisal Document (PAD), Resettlement Policy Framework (RPF), a separate socio-economic survey report for the settlements prepared during project conceptualization, the survey plans, and Physical Development Plans (PDPs). Moreover, the methodology also involved field work; consultations with the community, project affected persons, and other stakeholders; socioeconomic survey of the PAPs, census of affected assets and persons; valuation; and preparation of PAP registers. Consultations with the PAPs have been undertaken to discuss and agree on the mitigation options. The PAPs recognize that they illegally occupy land reserved for infrastructure development particularly roads and are willing to remove their structures and temporal businesses to pave way for the project. The population affected by this project includes people occupying land on the road reserve in violation of Kenyan laws. These groups of people; who are often referred to as vi encroachers, are not entitled to compensation for loss of land under both the OP 4.12 and the government of Kenya laws. However, they are entitled to compensation for any improvement made to the land as well as to resettlement assistance to an area where they can live legally if they occupied the project area before an established cut-off date. A census of the Project-Affected Persons (PAPs) was undertaken and a PAP Register prepared. A total of 54 persons will be affected by the project distributed as follows: Motobo (42), Swahili Village (0) and Talai (12). 7 of the PAPs were identified as vulnerable either from physical impairment or widowed and poor. The kinds of losses identified are temporary structures, house extensions erected on way leaves, and temporary market stalls. The floodlights will be placed on public land that is available and drainage runs parallel to the roads being upgraded, so there will be no additional displacement impacts. A valuation of the affected assets and livelihoods has been undertaken and an entitlement matrix and compensation package proposed in this RAP. Approximately Kshs. 973,205.21 (USD 9,856.72) has been provided as a budget to implement the RAP. The project will not result in large scale disruptions of livelihoods and displacement as it is upgrading existing infrastructure (roads and drainage), and the design follows the designated way leaves. It will not result in loss of land and the need to compulsorily acquire private land. On the contrary, the construction of the proposed infrastructure (roads, drainage and security lighting) will greatly improve the living conditions of the inhabitants in all the three settlements. With the implementation of mitigation measures, including those proposed in this RAP, the overall social impacts of the project will be minimal. The project will also offer significant socioeconomic opportunities for communities and the population of the area. vii TABLE OF CONTENTS FACT SHEET ..............................................................................................................................................ii LIST OF ACRONYMS .............................................................................................................................iv LIST OF TABLES.......................................................................................................................................v LIST OF FIGURES ....................................................................................................................................v EXECUTIVE SUMMARY ......................................................................................................................vi 1. INTRODUCTION .............................................................................................................................. 16 1.1 Background ............................................................................................................................................ 16 1.2 Project Information .............................................................................................................................. 17 1.3 Project Impacts ...................................................................................................................................... 18 1.4 Statement of the Problem and Need for RAP .................................................................................. 19 1.5 Objectives of RAP ................................................................................................................................ 19 1.6 Scope of the RAP .................................................................................................................................. 19 1.7 Minimizing Impacts of Resettlement ............................................. Error! Bookmark not defined. 2.0 THE RAP PROCESS ....................................................................................................................... 21 2.1 Introduction ........................................................................................................................................... 21 2.2 Approach and Methodology ............................................................ Error! Bookmark not defined. 2.3 Valuation of Assets ............................................................................................................................... 25 3.0 POLICY, LEGAL AND INSTITUTIONAL FRAMEWORK ............................................. 27 3.1 Applicable GoK Policy and Legal Framework ................................................................................. 27 3.2 World Bank Safeguard Policies ........................................................................................................... 28 3.3 Gaps between OP 4.12 and GoK Policies .................................... Error! Bookmark not defined. 3.4 Institutional Responsibilities for RAP Implementation .................................................................. 29 4.0 SOCIO - ECONOMIC PROFILE OF THE AFFECTED PERSONS ............................ 22 4.1 Introduction ....................................................................................... Error! Bookmark not defined. 4.2 Motobo Settlement ........................................................................... Error! Bookmark not defined. 4.3 Talai Settlement ..................................................................................................................................... 25 5.0 RESETTLEMENT IMPACTS AND MITIGATION ........................................................... 35 5.1 Type of Losses ....................................................................................................................................... 35 5.2 Number of Project Affected Persons (PAPs) and Assets Affected .............................................. 39 viii 6.0 COMPENSATION AND RESETTLEMENT ASSISTANCE........................................... 35 6.1 Eligibility Criteria................................................................................................................................... 35 6.2 Cut-off Date ........................................................................................................................................... 35 6.3 Entitlements ........................................................................................................................................... 35 6.4 Livelihood Restoration ..................................................................... Error! Bookmark not defined. 6.5 Vulnerable People ................................................................................................................................. 36 6.6 Notification ............................................................................................................................................ 36 6.7 Payment of Compensation .................................................................................................................. 36 7.0 GRIEVANCE MANAGEMENT & REDRESS ................... Error! Bookmark not defined. 7.1 Grievances and Disputes.................................................................. Error! Bookmark not defined. 7.2 Management Mechanism ................................................................. Error! Bookmark not defined. 8.0 MONITORING AND COMPLETION AUDIT .................................................................... 44 8.1 Introduction ........................................................................................................................................... 48 8.2 Monitoring of Evaluation framework ................................................................................................ 49 8.3 RAP Monitoring Framework .............................................................................................................. 50 8.4 Resettlement Completion Audit ......................................................................................................... 51 9.0 IMPLEMENTATION OF THE RAP AND INSTITUTIONAL ORGANIZATION ............................................................................................................ Error! Bookmark not defined. 9.1 Project Management at Ministry level ............................................ Error! Bookmark not defined. 9.2 The Project Coordinator (PC) ......................................................... Error! Bookmark not defined. 9.3 KISIP Project Coordination Team ................................................. Error! Bookmark not defined. 9.4 RAP Implementing Committee ...................................................... Error! Bookmark not defined. 9.5 County Project Implementation Units ........................................... Error! Bookmark not defined. 9.6 Other Institutional Responsibilities for RAP Implementation .. Error! Bookmark not defined. 9.7 RAP Disclosure …………………………………………………………………………………54 9.8 RAP implementation Schedule ........................................................................................................... 52 10.0 BUDGET ........................................................................................................................................... 58 APPENDICES .......................................................................................................................................... 59 ix 1. INTRODUCTION 1.1 Background The Kenya Informal Settlements Project (KISIP) is a five year-project of the Government of Kenya (GoK), with support from the World Bank, through The International Development Association (IDA), the Swedish International Development Cooperation Agency (SIDA) and the Agence Française de Developement (AFD). The overall project development objective is to improve living conditions of people living in informal settlements by improving security of land tenure and investing in infrastructure based on plans developed in consultation with communities. KISIP is housed by Ministry of Land, Housing and Urban Development and implemented in close partnership with the 14 participating Counties of Uasin Gishu (Eldoret), Embu, Garissa, Kakamega, Kericho, Kisumu, Kitui, Machakos, Kilifi(Malindi), Mombasa, Nairobi, Nakuru (Naivasha and Nakuru), Nyeri and Kiambu (Thika); selected on the basis of agreed criteria. The KISIP is desirous to ensure that environmental and social issues are adequately identified and addressed in all its components and, in particular, for infrastructure investments. To achieve this, an Environment and Social Management Framework (ESMF) and Resettlement Policy Framework (RPF) were prepared and approved prior to financing. The key objective of the ESMF and RPF is to provide a framework for the systematic and effective identification and management of environmental and social issues for KISIP. The ESMF provides guidance on the integrating of environmental issues into project design and implementation, while the RPF provides guidance on mitigating the likely impacts associated with land acquisition and displacement. The ESMF and RPF form part of the financing agreement between the World Bank and the Government of Kenya. Component three of KISIP supports investment in settlement infrastructure, such as roads, bicycle paths, pedestrian walkways, street and security lighting, vending platforms, solid waste management, storm water drainage, water and sanitation systems, public parks and green spaces. 16 A joint venture between GA Consultants, Pamoja Trust, and IPE Global Ltd, have been contracted under the Consultancy services for socio-economic surveys, infrastructure upgrading plans, detailed engineering designs, preparation of bidding documents, Environmental Impact Assessment, and preparation of Resettlement Action Plans, in selected informal settlements, in Kericho. Prior to the undertaking of this RAP, the proposed projects were screened for both environmental and social impacts. The purpose of the screening was to determine the nature and magnitude of the potential impacts on the environment, people and livelihoods; and determine the level of environmental and social assessment required. The screening identified limited displacement of structures built on the way leaves and likely temporal livelihood disturbance as potential impacts. In conformity with the World Bank’s Operational Policy on Involuntary Resettlement (OP 4.12), the Resettlement Policy Framework (RPF), an abbreviated RAP was recommended. 1.2 Project Description The communities in the three (3) settlements were involved in the identification and prioritization projects from the menu of the projects provided in the PAD. Moreover, communities were consulted and participated during the socio-economic surveys, conceptual designs, and the development of settlement upgrading plans. During these consultations, the likely impacts of the proposed projects were discussed and informed the prioritization process. Such impacts included both positive and negative environmental and social impacts. The following table shows the prioritized and proposed projects and potential resettlement impacts. Table 1-1 Sub Projects and anticipated Resettlement Impacts S/No Project 1 Roads and Drainage Description Resettlement Impacts The project will involve is There will be no cases of upgrading existing roads to acquisition of private land since bitumen standards the roads already exist Swahili Village 300m, Relocation impacts limited to Motobo 2,937m, Talai 705m mostly temporal structures of 6m wide road, encroaching onto road reserve 17 3 Flood lights The roads have been No populations will be displaced designed to follow designated from the settlements way leaves on physical Some informal businesses along development plans (PDPs). the road corridors may be temporarily affected. Swahili Village 2No, Motobo No cases of displacement. 3No, Talai 2No of 30m height flood light All proposed to be constructed on public land within the settlements 1.3 Project Impacts These proposed projects will have the following positive impacts: Improve accessibility within the three (3) settlements by upgrading the poor road and footpath network in the settlements Improve drainage and solve flooding related impacts within the settlements Improve security through security lighting However, the projects may have limited negative impacts, which should be mitigated: Displacement of people, structures and businesses located on the way leaves Noise and dust from construction activities Occupational health risks during construction The project design team made deliberate measure to avoid and minimize impacts of the project activities to people’s assets and sources of livelihoods; this was done at the conceptual stage during the project development. In order to minimize impacts on the project to peoples assets and livelihood, the design team ensured that; a) All the civil works have been designed within the existing road reserve, this was achieved by using the Physical Development Plans (PDPs) developed by the by the county government of Kericho office of the County Physical Planner. b) All Sites for setting up the proposed flood lights are on government land within the settlements where no one claims ownership, this also was achieved through the use of Physical Development Plans (PDPs) developed by the by the county government. 18 c) Realignment of the Project Routes in areas where the impact of resettlement is likely to be more 1.4 Statement of the Problem and Need for RAP Displacement impacts are anticipated to be quite small in scale occasioned by: Partial demolition of structures to expand / realign road reserves Reclamation of encroached way-leaves Displacement of open and mobile shops (kiosks) to expand / realign road reserves, provide drainage canals, etc. Land reservation for receptacles and waste collection centres, posts for security lighting 1.5 Objective of the Abbreviated RAP The objective of this abbreviated RAP is to identify and quantify all losses from displacement of people, assets, and livelihoods as a result of the implementation of the proposed projects, and provide adequate mitigation measures in conformity with the World Bank OP 4.12, and the government of Kenya policies and laws. The RAP will ensure that displaced persons will be compensated for their losses at full replacement cost and provided assistance for disturbance prior to the beginning of civil works. Additionally, a Grievance Redress mechanism will be established, to acknowledge and resolve conflicts arising from resettlement and compensation. 1.6 Scope of the RAP This is an abbreviated RAP since the proposed projects affect less than 200 households. It contains: a. A summary description of the Project, including measures to avoid and/or minimize resettlement b. A summary description of the baseline socio-economic conditions in the Project area c. A description of the process used in developing the RAP d. A census of the project affected persons and assets 19 e. An entitlement matrix for the various categories of losses f. Estimated Budget for compensation of Affected Assets g. Implementation details h. Grievance management mechanism i. Monitoring and Evaluation of RAP during Implementation 20 2.0 THE RAP PROCESS 2.1 Approach and Methodology The preparation of this Abbreviated Resettlement Action Plan was guided by the project’s Resettlement Policy Framework (RFP). The RPF sets out the process to be undertaken in the preparation of RAPs, and key components to be included in the RAPs e.g. provision of socioeconomic baseline information, policy, legal and institutional framework, grievance redress mechanism, public consultation, census of Project Affected Persons (PAPs) and assets, entitlement matrix, implementation schedule, budget, and monitoring and evaluation. At the conceptual stage during the project development, social and environmental screening was undertaken to determine the nature and magnitude of the potential impacts on the environment, people and livelihoods; and determine the level of environmental and social assessment required. The social screening revealed that the project will be constructed within the government gazetted road reserves which currently has been encroached at isolated sections by traders and temporal structures either as house extension or business sheds. This therefore triggers World Banks safeguards policy OP 4.12 which now requires that RAP to be prepared which will ensure that the PAPs are adequately compensated for the loss they are likely to incur. In order to minimize impacts on the project to peoples assets and livelihood, the design team ensured that all the civil works have been designed within the existing road reserve, this was achieved by using the Physical Development Plans (PDPs) developed by the by the county government The RAP was prepared based on the survey plans undertaken for the project which identified the project routes within the settlement. The main objective of the RAP was to minimize the adverse impacts to project affected persons (PAPs) and enhance or at least restore their livelihood to that of the pre-project level. This was achieved through restricting the infrastructure within the designated road reserves and therefore minimizing the need for acquisition of private land which could lead to displacements. Moreover, an assistance package 21 has been proposed in the entitlement matrix for the minimum disruptions particularly from encroached structures and loss of income from small businesses along the road corridors. A census of all the PAPs was conducted with full collaboration of the communities. Community meetings were organized, and the Settlement Executive Committees (SECs) involved in enumeration of the PAPs. This RAP report will also be publicly disclosed to the communities before implementation. 2.2 Census of the Project Affected Persons The RAP Team conducted a household survey which included 100% census of the affected persons between 14th and 20th December 2014 in all the three settlements. The purpose of the census was to: a. Enumerate and collect basic information on the affected persons, b. Identify affected assets and livelihoods for each PAP, c. Register the affected population and establish a list of legitimate beneficiaries before the project’s onset that counters spurious claims from those moving into the project area solely in anticipation of benefits, d. Establish socioeconomic baseline information for the purpose of establishing fair compensation rates, and e. Provide a baseline for monitoring and evaluation of the resettlement interventions. A standard questionnaire was used to collect basic PAP census information including household members (resident and non-resident) by age, sex, ethnic group, and relationship to head of household, education and occupation and housing conditions. The census also documented housing conditions, health conditions economic activities, sources of income and household expenditures. This information was be used (i) to establish a list of PAPs; (ii) to establish a socio-economic profile of PAPs based on existing conditions; and, (iii) to provide a baseline for resettlement monitoring and evaluation. The standard questionnaire was also used collect inventory of losses information from PAPs about assets that are affected (i) structures by construction type, use, area, ownership/use 22 rights and location, as well as the extent of loss;; (ii) business losses, by types, amounts and duration of losses. The information was provided by the PAP as required and validated by the team on the ground. The questionnaire was accompanied with photographs of the PAP, key affected assets; and, full GPS data to locate the PAP and all key assets. The questionnaire was signed by the PAP or representative. In conducting the census the team followed the required procedures for notifying people and collecting, validating, approval and disclosing information on eligible PAPs and affected assets, stemming from national laws and regulations. The team also ensured that the question of the establishment of a “cut-off date” as per the World Bank policies was discussed and agreed in the initial consultations. The RAP team ensured PAPs or their representatives were present during asset enumeration. The PAPs were required to sign the asset inventory collecting tool to show a confirmation that it’s the true copy of the information collected. Photos of PAPs were taken by the RAP team standing in front of their assets, and are presented as an appendix to this report. A Copy of the household survey instrument is presented as an appendix to this report; the collected household information was subjected to descriptive analysis methods using the SPSS (17&21) in order to generate the required information. 2.3 Stakeholder Consultations The community and other stakeholders have been involved in all project processes. Community consultations were held during socio-economic surveys to identify and prioritize project interventions based on the needs identified the resources available and the likely impacts of the proposed interventions. Screening of the proposed interventions for environmental and social impacts was done with community involvement. The potential for large-scale relocation of people and livelihoods was one of the considerations in prioritizing the selected project interventions. 23 The RAP team involved the community and the Project Affected Persons in developing this RAP. Before commencement of the census and enumeration PAPs’ and affected assets and livelihoods, a number of meetings were held within the settlement with the local Settlement Executive Committees SECs committee members, general public, and Project Affected Persons (PAPs). The objectives of the stakeholder consultations was: a. To sensitize the community about the project and potential impacts on people and livelihoods; b. Provide a platform for the community to air views and concerns which are relevant to the RAP and which must resolved, c. Involve them in key processes of census and the undertaking of the affected asset inventory, d. Provide an opportunity for the community to themselves propose the most appropriate mitigation measures for asset and livelihood losses, and e. To seek support from the community and other all relevant stakeholders in the preparation and implementation of the RAP. Tables 2-1 and 2-2 give a summary of the issues raised and discussed during community meetings. Table 2-1: Public Meeting Held at Within Settlements on 3rdand4th November 2014 No 1 Issues Motobo members reassured the RAP team that only shop canopies and verandas encroach into road reserves and that with assistance from the project they are willing to remove the canopies. Response and discussion The RAP team acknowledge the cooperation of Motobo residents 2 Swahili Village reassured the gathering that they have maintained their reserves and that no single asset is within the reserve and therefore the project should start in their village. The team acknowledged the efforts of Swahili village for not encroaching on the reserve 3 Residents from both Motobo and Swahili acknowledged the need for the project complaining that they have suffered for long time with bad roads and poor sanitation services within the settlements, they wanted to know how soon RAP team responded that the project will commence immediately once all the required studies have been concluded and approved, these studies include, ESIA, RAP, Designs and Tendering. 24 the project will commence 4 Motobo residents wanted to know what will happen for the areas where their structures are likely to the affected by the project; they complained that in some cases the road reserves are narrow to as low as 6m while the area needed for the road is at a minimum of 9m. RAP team responded that areas like those ones will be given specific attention and possibility of consulting with them with an aim of properly acquiring the extra needed metres will be considered, such process will be spearheaded by respective county governments. 5 Motobo residents wanted to know whether adequate notice will be issued by the authority in charge in order to allow them ample time to relocate. Yes adequate time will be given to them just before the contractor mobilizes to the ground an also this RAP report has proposed for the them to be allowed ample time to salvage materials from their structures in addition to reconstructions assistance offered, Table 2-2: PAPs Open Meeting Held at (Presentation of Draft Settlement Upgrading Plans, ESIA and RAP) No 1 Issues Talai residents insisted that despite the area being less developed, the project will boost the growth of the area. Response and discussions The RAP team acknowledged the comments 2 Talai residents confirmed to the meeting that the PAPs along the reserves actually own their own plots within the settlement and would comfortably relocate to their respective plots once compensated The RAP team acknowledged the information which actually meant that the PAPs will actually use the compensation money to reconstruct their structures in their own plots 3 All residents of the three settlements were concerned with the amount of compensation to be given and if it will be of the recommended standards RAP team respondent informed the gathering that proper RAP process will be followed as guided by OP 4.12 4 All residents of the three settlements wanted to know how the project will benefit the persons losing sources of livelihoods due to the project. RAP team respondent informed the meeting that all eligible persons irrespective of their condition will be appropriately compensated. 5 Members wanted to know the time frame of the project. RAP team respondent informed the meeting that according to the projects fact sheet, all studies are to be concluded by may 2015 and procurement of relevant contractors should begin afterwards 2.3 Valuation of Assets and Livelihood Valuation for structures was based on full replacement cost, consideration was made on replacement of the structure regardless of its state. Elements of depreciation were not included in the valuation, other elements that were considered and included in the valuation were 25 market rate for construction material, labour and transportation costs of the material that will be involved in re-establishment of such structures. Valuation of Crops and trees was use based on government of Kenya Ministry of Agriculture rates and Kenya Forest Service rates however to ensure full replacement and compensation a disturbance allowance was used advised to all for full replacement cost. Livelihood valuation was based on average daily income from the respective livelihood activity, for rental income, monthly average income from rent was computed for 2months, the gross income was therefore computed as guided by the entitlement matrix for other assistance required. 2.4 Disclosure of RAP This RAP will be publicly disclosed: a) Through public meetings organized in all the settlements b) On the Ministry of Land, Housing and Urban Development website c) Copies of the report will be made available to the SEC, Grievance Committees, and the County offices 26 3.0 POLICY, LEGAL AND INSTITUTIONAL FRAMEWORK Assistance of Project-Affected Persons (PAPs) in the project will be carried out in accordance with laws, regulations and guidelines for Resettlement/Land Acquisition Policy Framework of the Government of Kenya and World Bank’s Operational Policy (O.P 4.12), which has resulted in the preparation of this RAP. 3.1 Applicable GoK Policy and Legal Framework This abbreviated RAP has been prepared in accordance with laws, regulations and guidelines for Resettlement/Land Acquisition Policy Framework of the Government of Kenya (GoK). The relevant national and local laws, regulations and guidelines are presented in Table 3.1. Since no land acquisition will be undertaken by the project, laws, policies and regulations relating to land acquisition will not be analyzed in details. Table 3-1: Relevant Laws Related To Resettlement Name of Act The Land Act No.6 of 2012 The Constitution of Kenya 2010, Section 40 (3)(ii) The Physical Planning Act, Cap Application An act of Parliament to make provision on land regulation and for the compulsory acquisition of land for public benefit. An inquiry held, objections heard, compensation payable. All encroachment on the public right of way under the section 143 of the Act will not be compensated or permitted Anyone dissatisfied with the award of compensation for compulsory acquisition of private land by the Commissioner has the right to seek judicial recourse. A further appeal to the High Court can be made. Further, multiple structure owners dissatisfied with the RAP implementation can bring a constitutional reference against deprivation of property without compensation. Requires preparation of development plans for every 27 Remarks The project will not compulsorily acquire private land. Will apply if the project elects to ask the government to allocate public land for any relocation PAPs within the way leaves will be required to remove their structures. The procedure of compulsorily acquiring private land for the purpose of the project can be considered where any extra space is needed for setting up the infrastructures proposed in this project, but is highly unlikely. The project design follows what is provided for on the 286 (Act No 6 of 1996) intended development and invitation Physical Development Plans to the public to comment /object to (PDPs). the development To be considered when planning residential sites and other relocation sites but this is not likely under the project.. The Public Procurement and Disposal Act No 3 of 2005 and the Public Procurement And Disposal (Public Private Partnerships) Regulations, 2009 Kenya Roads Act Cap.2 Applies to all procurements by government and public entities Would apply to the acquisition of any land that will be required for relocation. It would also apply to contracts for the construction work to be undertaken. Applies specifically to the function of Kenya Urban Roads Authority in implementation of the KISIP road upgrading project. Environmental Management and Coordination Act, 1999 and subsidiary legislation on EIA/EA (Legal Notice 101). Provision for resettlement action plans to address displacement/relocation impacts KURA shall have the responsibility for supervising construction, rehabilitation and maintenance of all public roads in the municipalities in Kenya under KISIP project. Regulations require RAP whenever relocation is identified as a project impact. 3.2 World Bank Safeguard Policies Both the World Bank’s Policy on Involuntary Resettlement (OP 4.12) and the Resettlement Policy Framework (RPF) require the development and implementation of a Resettlement Action Plan (RAP) to address any anticipated displacement impacts of a Bank-financed project. According to OP 4.12, any World Bank assisted project/program must comply with the provisions of OP 4.12 for impacts associated with land acquisition and displacement. OP 4.12 applies to all components of the project that result in involuntary resettlement, regardless of the source of financing. This policy covers direct economic and social impacts that both result from World Bank assisted projects, and are caused by: 28 a) The involuntary taking of land resulting in (i) relocation or loss of shelter; (ii) loss of assets or access to assets and services; or (iii) loss of income sources or means of livelihood, whether or not the affected persons must move to another location. b) The involuntary restriction of access to legally designated parks and protected areas resulting in adverse impacts on the livelihoods of the displaced persons. The KISIP complies with the requirements of OP 4.12 in the following ways: The ESIA study assesses project alternatives to avoid, where feasible, or minimize involuntary resettlement. The potential economic and social impacts of the project have been assessed in the ESIA study and summarized in this report as well. Project-affected persons, host communities and local nongovernmental organizations, as appropriate, have been consulted. PAPs have been informed of their rights, including prompt compensation at full replacement cost for loss of assets attributable to the project. Assistance during relocation, and transitional support and development assistance. A RAP has been prepared to address social impacts associated with likely displacement. 3.4 Institutional Responsibilities for RAP Implementation During the RAP preparation process, a number of key institutions were identified as critical to both preparation and implementation of the RAP. This is summarized in Table 3.2 below. Consultations with and involvement of the Project-Affected Persons has been sought during the process. Table 3-2: Statutory Institutions with Roles in the RAP process No Institution 1 Ministry of Land Housing and Urban Development 2 County Government Role Houses the KISIP project Provides policy direction Handles land tenure issues Has the responsibility of 29 Capacity The Ministry has experts in key areas: land management and administration, physical planning, resettlement Financial capacity is lacking. 3 4 5 6 7 of Kericho Kenya Urban Roads Authority implementing the RAP as spelled out in the RPF In charge of the management of urban roads. It approves road designs and maintains roads. Kenya Power Responsible for relocating electricity transmission lines from the road reserves Kericho Water and Responsible relocating Sewerage affected water Company (KWSC) infrastructure e.g. pipes, water kiosks to maintain service levels National Environment Approving and issuing EIA Management licenses for Authority projects which have addressed (NEMA) environmental and social impacts Ministry of Finance Financial management on behalf of the Borrower ( GoK) Provision of counterpart funding – part of which is used to settle compensation claims by PAPs In the transition, KISIP providing assistance Capacity exists Capacity exists. Costs provided in the BQ. Capacity exists. Costs provided in the BQ. Capacity exists. Costs of license provided for in the budget. Capacity exists and funds will be made available. In addition to the above governmental institutions, several structures have been established to ensure effective implementation of this RAP: KISIP Project Coordination Team The overall coordination of the whole process, from development to implementation and monitoring, is provided by the KISIP PCT. The National KISIP Coordinating Unit has the following roles: a) Coordinate the effective implementation of the ESMF/RPF and ensure compliance with agreed implementation procedures and guidelines. b) Prepare Progress Reports on the implementation of the environmental and social safeguards. c) Procure and supervise consultants for Social and Environment Assessments. d) Build the capacity at all levels to implement the ESMF/RPF. 30 e) Supervise ESMF/RPF implementation during and after project implementation. f) Ensure integration of EMPs and RAPs into Contract and Bid Documents. g) Ensure adequate community participation. The KISIP PCT has a safeguards team that is responsible for ensuring that project meets its obligations under the ESMF and RPF. RAP Implementation Committee (RIC) The RAP Implementing Committee shall be appointed by the Project Coordinator and will have overall responsibility of implementing this RAP. Since the implementation of RAP is a joint responsibility between KISIP and the County governments, the Committee will have joint membership. It is proposed, that the RIC will comprise of diverse and relevant skills: Environmental and social safeguard specialists, Community Development specialists, Surveyor, land administrator and valuer, Engineers, Finance, and Town administrators. County Project KISIP Teams For effective implementation of the Project, Counties have established County KISIP Teams whose composition is a replica of the national team. The county team was crucial in development of this study and they will also be important during implementation the RAP prior to commencement of civil works. Community Settlement Executive Committee (SEC) which was instrumental in mobilizing the community and providing a link between KISIP, the Consultants, and the community. The Committee has been involved in all stages of RAP development and is expected to continue playing an active role in monitoring its implementation. The Community Grievance Redress Committee formed to address all grievances related to the development and implementation of this RAP. 31 4.0 SOCIO - ECONOMIC BASELINE INFORMATION Motobo, Talai and Swahili village are the selected KISIP project beneficiary’s settlements in Kericho County. The figure 4-1 below shows Motobo and Talai informal settlements. Figure 4-1 Map of Motobo and Talai informal Settlements Talai Motobo This socio-economic baseline information on Talai and Motobo informal settlements is extracted from a separate socio-economic study conducted as part of this consultancy at project inception. Since, RAP was not undertaken in Swahili because there is no displacement impacts, the data is not presented here. Motobo Informal Settlement Parameter Summary of Findings Households Out of the 347 households surveyed in Motobo, 6% were single member households and the remaining 94% were having multiple members; average household size was 4.5. Gender 52% of the household members were female, and 48% were male; male22 female ratio among single-headed families was 29:50, representing strong female dominance. School attendance More than 90% of the children aged 5-17 years were attending school; school attendance rates for boys and girls were 94% and 93% respectively. Household income Monthly household income for majority of the households (37%) were varying between Ksh 9,000-18,000; 38% and 25% were earning less than Ksh 9,000 and more than Ksh 18,000 respectively. Monthly per capita Monthly per capita consumption expenditure of the households was Ksh consumption 2,874; of which 53% were spent on food item. There was huge variation across families in terms of consumption expenditure; coefficient of variation was estimated to be 72%. Poverty One-fifth of the households in Motobo lived in extreme poverty; spending little more than Ksh 883 per month per head (almost seven times lower than top spending families). Business activities Nearly 42% of the families have at least one member who were engaged in business; main business activities in Motobo were: grocery shops & posho mills, food stall (like selling vegetables), selling of clothes, transport services, tailoring, street food vendor etc. Tenants Nearly 58% of the sample households were reported to be rent paying tenants; median rent was Ksh 1,400 (the average rent was close to Ksh 1,398). Nearly 39% of the families owned both land and the structure or own the structure where they were living. Residence Average duration of stay in the settlement was 19 years; however, 38% of the settlers were relatively new in Motobo (living there for 5 years or less). Land tenure Majority (64%) of the owners of the land and/ or structure possessed a certificate of title; and another 25% had Freehold title. More than 90% of the settlers felt their tenure to be secure. Access to paved roads Only 10% of the households reported to have access to paved roads. In fact this was suggested as the highest priority area for investment in the settlement. Access to water Majority of the families mentioned were having piped water supply either through shared connection in the compound (47%) or private water from water kiosk (22%). A large number of families were also dependent on 23 natural resources (51%). However for drinking most of the families relied on secure sources like pipe water from shared compound or private individual or water kiosk. Condition of availability of and quality of drinking water was quite satisfactory in the settlement. Access to electricity Nearly two-third of the households was having electricity connection (65%). Rented accommodation without connection of electricity or inability to pay for new connection was mostly sited as the reason by those who did not have electricity. Street lighting Availability of street lights was very poor and reported by 9% of the sample households; and out of these, 47% of the households reported that the street lights were in working condition most of the time. Sanitation Majority (62%) of the families use shared pit latrine in the compound and 32% used individual pit latrine in the compound. For excreta disposal, families mostly used pit system (91%) and another 6% used formal connection to public sewer. Informal connection to public sewer system was negligible in the settlement. However, Grey water was usually disposed by pouring into drains (70%). Solid waste 43% of the families did complain about garbage dumping in the settlement, 27% of the families burned, 19% of the families buried in the compound and 11% of the families used city collection system. Drainage Nearly 14% of the households stated flooding during heavy rains as a severe problem. Garbage dumps also affected some of the families quite severely. Only 22% of the families reported to have storm water drainage along the main access road to their house. Disease prevalence Malaria was identified as predominant disease in the settlement; More than 70% had said that some member of the family had suffered from malaria in last 3 months. Also, Typhoid, respiratory problems and diarrhoea were cited as health problem by some households. 24 Talai Informal Settlement Parameter Summary of Findings Households Out of the 290 households surveyed in Talai, 12% were single member households and the remaining 88% had multiple members; the average household size was 4.5. Gender In terms of gender, 50% of the household members were female; malefemale ratio among single-headed families was 53:81, representing a strong female dominance. School attendance More than 94% of the children of the age 5-17 years were attending school. Household income Monthly household income for majority of the households (89%) was less than Ksh9,000. Around 9% earned between Ksh 9,000-18,000 and only about 2% were earning more than Ksh 18,000. Monthly per consumption capita Monthly per capita consumption expenditure of the households was Ksh 1,508; of which 60% was spent on food items. There were large variations across families in terms of consumption expenditure; coefficient of variation was estimated to be 80%. Poverty One-fifth of the households in Talai lived in extreme poverty; spending little more than Ksh 491 per month per head (almost 7 times lower than top spending families). Employment Majority of the adult family members (44%) were unemployed; 27% of the adults worked as casual labourers and around 16% were self-employed. The main business activities in Talai were: food stall (selling vegetables, fruits, etc.), street food vending, grocery shop and posho mill, operating transport services, and running hotel/ restaurant. Tenants Only two of the sample households were reported to be rent paying tenants; the median rent was Ksh 350. Nearly 61% of the families owned both land and the structure. Residence Average duration of stay in the settlement was 40 years; and only less than 3% of the settlers had been living in Talai for 15 years or less. Land tenure Majority (98%) of the owners of the land and/ or structure possessed an Allotment Letter. 25 More than 73% of the settlers felt their tenure to be secure. Access to paved roads Only three households reported having access to paved roads. Access to water Majority of the families (94%) were dependent on natural sources for water, with only 6% having piped water supply either through shared connection in the compound or private individual connection. In fact water supply was suggested as a high priority area for investment in the settlement. For drinking water as well, most of the families (95%) relied on unsecure natural sources. While drinking water was available for over 20 hours a day for most households, the quality of drinking water drew mixed responses in the settlement. Access to electricity Almost all of the households (99%) did not have an electricity connection. Inability to pay for a new connection or inability to pay for electricity bill was mostly cited as reasons. Street lighting Availability of street lights was reported by only five of the sample households; and most of these families said that the street lights did not always work. Sanitation Majority (49%) of the families use shared pit latrine in the compound and 36% use individual pit latrine in the compound. Also, less than half a percent of the families had individual flush toilet in the structure. For excreta disposal, families mostly used pit system (99%). Informal connection to public sewer system was negligible in the settlement. However, Grey water was usually disposed by pouring into the pit-latrine (37%) or into drains (35%). Solid waste The condition of garbage disposal in Talai was deplorable; 78% households burned their garbage, with others dumping it in the settlement or burying in the compound. Nearly Drainage 15% of the households stated flooding during heavy rain as a severe problem. One-third of the families reported having storm water drainage along the main access road. Disease prevalence Malaria was identified as a predominant disease in the settlement; close to 58% had said that some member of the family had suffered from Malaria in last 3 months. Typhoid and Tuberculosis were also cited as health problems by some. 26 5.0 RESETTLEMENT IMPACTS AND MITIGATION Project activities will give rise to either total or partial resettlement impact to PAPs assets and sources of livelihood, majority of assets affected are temporal fixed business stands, house extensions, verandas, gates perimeter walls either in masonry stone or wood as well as structures for business either temporal or mobile kiosks. None of the residential structures enumerated will be totally affected, the impact to the structures is partial to the areas encroaching to the road reserve. The entitlement matrix has proposed various entitlements depending of the type of loss and the category of PAPs, the structures mentioned in the review comment above have been enlisted. 5.1 Type of Losses 5.1.1 Loss of Land The project interventions in all the three settlements will not involve loss of private land through any form of acquisition. All the interventions have been designed to use the designated way leaves. As such no person will lose land to which they have a title. All the PAPs are encroachers and not landless. They have just extended their buildings and businesses beyond their boundaries. It is important to note that even after the project reclaims the way leaves, no one is going to be left landless. They will simply push back the structures into their plots. The kind of displacement that is anticipated will be as a result of reclaiming the encroached road reserves. Consequently, there will be no compensation for land, only developed assets on the road reserve. It is also not expected that the structure owners who will lose their structures will move elsewhere outside the settlement. 5.1.2 Loss of Structures This is the most important type of loss identified. The structures have encroached on the road reserves and will need to be removed before the commencement of works. Most of the structures are of temporal nature with a few permanent ones. The structures are used for 35 dwelling either by owners or are rented out; while others are used for commercial purposes. The impact on the structures will be two-fold: a) Total loss: where the whole structure will need to be removed or where the residual will not be viable and functional. b) Partial loss: where part of the structure will be affected, and the residual will still be viable and functional with reconstruction/repairs. The Table 5-1 below shows the type and number of structures affected in the four settlements. The extent to which individual structures will be affected is described in The PAP and Asset Register. Table 5-1 Type and Numbers of Structures No 1 2 3 4 5 6 7 8 Affected structure House extensions encroaching on the road reserves- partially affected Masonry Walls Temporally fixed business stands Verandas and Canopies Individual Latrines and bath rooms Individual Shallow Wells Individual Water tank Fences Stores Total Settlements Motobo 14 Total Talai 12 26 3 50 0 1 3 51 7 12 19 2 2 8 2 0 0 0 0 2 2 8 2 113 Majority of the affected structures are temporal structures used for informal businesses (51), followed by house extensions encroaching on the road reserves. The houses will be partially affected and the residual structures are largely viable on reconstruction. Equally, there are a high number of latrines and bathrooms constructed on the road reserve which will need to be relocated. Adequate notice will be given for the relocation so that the residents can access sanitation services with minimal interruption. 36 The structures are majorly made of iron sheets, timber, and baked bricks as shown in figure 51 below. Figure 5-1; Materials used to make structures 5.1.3 Loss of Shelter From the census, loss of shelter will be experienced in two ways: a) Some structure owners who themselves reside in the affected structures (partially or wholly) will be affected during demolition and reconstruction. If the structure will be wholly be affected and need to be constructed within the lot boundaries, alternative accommodation will have to be temporarily provided or adequate notice and facilitation given to complete the reconstruction before demolition. In case of partial loss, the structure owner may not necessarily move, but steps will be taken to ensure the minimal disruption to their occupancy is mitigated. b) Tenants occupying the affected structures and who may be required to either temporarily or permanently seek alternative accommodation. Measures will be put in place to mitigate the likely disruption, including payments to facilitate the relocation. 37 Table 5-2 Residence of the PAPs No PAP Category 1 Structure owner occupying structure for residential purposes Tenants Total 2 Settlement Motobo the 7 2 9 Talai 12 0 12 5.1.4 Loss of Livelihoods The following categories of livelihood loss were identified: a) Structure owners/landlords who will lose rental income as a result of tenants relocating from the affected structures b) Loss of income from businesses that will be affected as a result of removal of either permanent or temporal business premises. Most of these businesses are located on the road reserves. The major types of businesses affected in the area is categorised as others which are not listed in the questionnaire and are, but not limited to movie shops, charcoal vendors, cinema stalls as indicated in figure 5-2 below Figure 5-2; Type of Business in the settlements 38 The average daily income ranges from Kshs 180 to a maximum of Kshs 1000 for the affected businesses. Type of ownership of business: The businesses are largely owned by structure owners at 87.5%, with the remainder owned by tenants. Table 5-3 Project Affected Persons losing Income No 1 2 Type of loss Loss of rental income Loss of income from business Total Settlement Motobo 2 12 Talai 0 1 14 1 5.2 Number of Project Affected Persons (PAPs) and Assets Affected The number of Project Affected Person (PAPs) has been summarized in the table below: Table 5-4 Project Affected Persons per Settlement Settlement Motobo Talai Total PAPs 42 12 54 39 6.0 COMPENSATION AND RESETTLEMENT ASSISTANCE 6.1 Eligibility Criteria The World Bank Resettlement Policy/Guidelines require compensation for lost assets at replacement cost to both titled and non-titled landholders and resettlement assistance for lost income and livelihoods. In this project, the absence of formal titles will not constitute a barrier to resettlement assistance and rehabilitation. Further, the principles adopted herein contain special measures and assistance for vulnerable affected persons, such as female-headed households, disabled persons, and the poor. PAPs are entitled to a combination of compensation measures and resettlement assistance, depending on the nature and scope of impact. From the census carried out, the following categories of PAPs will be entitled to facilitation: a) Structure owners who will lose part or whole of their structures. It should be noted that all the structures have encroached on the road reserves. b) Tenants who have rented the affected structures and may be required to seek alternative accommodation temporarily or permanently. c) Structure owners who derive an income from renting their structures and will lose the income as a result of removal of the structures. d) People who conduct businesses in the affected structures and will lose income as a result. e) People conducting business on the road reserves permanently even if they don’t own a structure but will be required to move to give way for the project. 6.2 Cut-off Date The entitlement cut-off date was 13th December 2014; this date was the date for the last census activities in the settlement. No structure established in the Project-Affected Area after (13th December2014) shall be eligible for compensation. 6.3 Entitlements The Entitlement Matrix describes compensation and related assistance for each category of affected PAP. Eligibility reference has been made to Resettlement Policy Framework (RPF) 35 developed for the KISIP Project which proposes full replacement cost to assets and livelihoods anticipated to be lost. The matrix in table 6-1 below elaborates the entitlement which is relevant to the PAPs of proposed KISIP projects. 6.4 Vulnerable People Vulnerable people are people who by virtue of gender, ethnicity, age, physical or mental disability, economic disadvantage, or social status may be more adversely affected by resettlement than others and who may be limited in their ability to claim or take advantage of resettlement assistance and related development benefits. The census identified 7 No. of vulnerable people eligible for extra assistance. The following measures have been included in the RAP for extra assistance: 1) Additional financial support (5,000) disturbance allowance recommended in the report in addition to the provided compensation 2) Extra Assistance will be provided on a case by case basis 6.5 Notification The PAPs will be served with adequate notice of 30 days to relocate upon compensation and before the commencement of works. All the stakeholders in the project (e.g. KURA, NEMA, and KPLC) will also be notified of the relocation exercise. 6.6 Payment of Compensation RAP implementation will verify the correctness of each PAP as stated in the register. An appropriate framework for delivering the compensation payments to the PAPs will be decided by KISIP in line with government financial management regulations. Payments will be made according to locations and adequate information will be made available to all affected persons prior to payment. 36 Table 6-1: Entitlement Matrix 1 Type of loss Loss of Land Type of PAP Land owner 2 Loss structure Structure Owner 3 Loss shelter Tenant Entitlement Not applicable under the project because no private land is being acquired for the projects. All the PAPs are encroachers. Cash compensation at replacement cost calculated without depreciation. Replacement cost includes cost of materials, transport, and labor to construct a similar structure Owners will retain the right to salvage materials from the structure A lump sum of kshs. 5,000.00 as disturbance allowance Loss of income equivalent to 2 month’s rent in case the affected structure is rented. 4 Structure owner who occupies the structure Loss of Livelihood / Structure owner Income Business owner / trader Vulnerable groups A one month notice to look for alternative accommodation. 2month’s rent to look for alternative accommodation during repairs of the affected parts of the structure with an option to resume tenancy at the completion of reconstruction/repairs. A onetime shifting allowance of ksh 5000 to cover for transport costs and labour costs during moving If the rented premises are used for business, a loss of livelihood equivalent to five days of loss of profit will be provided. 2month’s rent to look for alternative accommodation during repairs or reconstruction of the affected structure. Subsistence allowance equivalent 2month rent to compensate for loss of income. Cash grant equivalent 5days daily income to compensate for the loss of business A lump sum allowance of Kshs. 5,000.00 to cover for transport and labor during movement Additional livelihood support of Ksh 5000 for all vulnerable PAPs Additional assistance to be considered on case by case basis and may include business support ( training and capital) 42 7.0 GRIEVANCE MANAGEMENT & REDRESS 7.1 Grievances and Disputes In practice, grievances and disputes that are most likely during the implementation of this RAP are the following: i. Misidentification of assets and PAPs ii. Omissions of genuine PAPs from the PAP registers iii. Disputes over valuation of affected assets and livelihoods iv. Disputes over parcel limits, either between the affected person and the Project, or between two neighbors; v. Dispute over the ownership of a given asset (two individuals claim to be the owner of this asset); vi. Disagreement over the proposed mitigation/entitlements vii. Successions, divorces, and other family issues, resulting in disputes between heirs and other family members, over ownership or ownership shares for a given asset; 7.2 Management Mechanism This RAP recommends a three-tier grievance mechanism- at the community, RICs, and resolution through courts of law. It is desirable to resolve all the grievances at the community level to the greatest extent possible. To achieve the community or settlement level grievance mechanism must be credible and generally acceptable. The grievance redress mechanisms will aim to solve disputes at the earliest possible time in the interest of all parties concerned. The first level in addressing grievances will be at the settlement. The settlement will form a Community Grievance Redress Committee (CGRC) comprising of two members from SEC (not being office holders), and three other respected community members who are not PAPs. The committee should be elected by the community in a transparent manner. In electing the CGRC, consideration, will be given to gender, youth, and vulnerable groups. The Committee will elect a Chairperson and Secretary from amongst themselves. The second level of grievance mechanism will involve the RAP Implementation Committee (RICs). The RIC is a joint Committee of KISIP and the County Government to oversee the 44 implementation, and monitoring of the RAP. The RICs will consider grievance reports forwarded to it from the Community Grievance Redress Committee and make a determination. Whereas, every effort shall be made to ensure that all grievances are handled amicably and expeditiously to the satisfaction of all concerned, the complainants have an avenue to seek redress from the High court if they are not satisfied. This is their constitutional right which must be explained to them alongside the benefits of resolving any outstanding grievances outside the courts. Grievance procedures may be invoked at any time, depending on the complaint. No person or community from whom land or other productive assets are to be taken will be required to surrender those assets until any complaints he/she has about the method or value of the assets or proposed measures are satisfactorily resolved. Figure 7-1 overleaf summarizes the grievance handling process. An average of 14 days is proposed to resolve a dispute before the court option, with both the SGRC and the RIC having 7 days to handle the grievance once registered. 7.2.1 Terms of Reference for the Grievance Redress Mechanism Committee The Terms of Reference for the Grievance Redress Mechanism Committees will be as follows: i. Address all forms of grievances relating to the implementation of this RAP expeditiously and impartially. Examples of the likely grievances are as indicated in section 7.1 ii. To consult with all the relevant parties involved in the disputes in the process of seeking solutions, and further to seek technical advice where necessary to reach a verdict. iii. Document the grievance handling process from the time a complaint is received to the final determination. To this end, the committee shall maintain a grievance register, minutes of all meetings held to address grievances, and correspondences 45 iv. To notify the concerned parties promptly once a verdict has been reached, and the next steps. 7.2.2 Effectiveness of the Grievance Redress Mechanism The following measures are proposed to ensure the effectiveness of the Grievance Redress Mechanism: a) The SGRC and the RIC will be trained on their roles and the process flow before the start of RAP implementation, b) Necessary technical and financial support will be extended to the SGRC to enable them function effectively, c) The SGRC and the RIC will make monthly reports on the grievances received and handled, d) The committees will maintain records such as: grievance registers, minutes of meetings, and correspondences for reference and inspection. 46 Figure 7-1: Grievance / Dispute Management Mechanism Registration of the grievance or dispute upon being lodged to the CGRC Resolution of the grievance by CGRC (7days) Closure of the grievance or dispute NO YES Forward findings and recommendations to RIC Complainant satisfied with outcome Final closure Grievance processing by RIC (7days) Response of the RIC Refer the complaint to the Court of law NO Complainant satisfied with outcome YES Final closure 47 8.0 MONITORING AND COMPLETION AUDIT 8.1 Introduction Monitoring and Evaluation (M&E) procedures establish the effectiveness of all resettlement activities, in addition to the measures designed to mitigate adverse social impacts. The procedures include internal track-keeping efforts as well as independent external monitoring. The purpose of resettlement monitoring for the KISIP project is to verify that: a. Actions and commitments described in the RAP are implemented; b. Eligible project-affected persons receive their full compensation prior to the start of the rehabilitation activities on the project area; c. RAP actions and compensation measures have helped the people who sought cash compensation in restoring their lost incomes and in sustaining/improving pre-project living standards; d. Complaints and grievances lodged by project-affected persons are followed up and, where necessary, appropriate corrective actions taken; e. Changes in RAP procedure are made, if necessary, to improve delivery of entitlements to project-affected persons. The World Bank operational policy (OP 4.12) states that the project sponsor (i.e., KISIP) is responsible for adequate M&E of the activities set forth in the resettlement instrument. Monitoring will provide both a warning system for the project sponsor (KISIP) and a channel for the affected persons to make known their needs and their reactions to resettlement execution. KISIP monitoring and evaluation activities and programs will be adequately funded and staffed. In-house monitoring may need to be supplemented by independent monitors to ensure complete and objective information. Accordingly, the primary responsibility for monitoring rests with KISIP. Fortunately, KISIP already has an Environmental and Social safeguard team and an implementation-monitoring unit. These groups, in cooperation with each other and with guidance from the External actors, will monitor the project. 48 8.2 Monitoring of Evaluation framework The RAP Monitoring Plan and Framework is adopted from IFC (Handbook for Preparing a Resettlement Action Plan). It involves: Internal monitoring by KISIP; Impact monitoring commissioned to specialized firms; and A RAP Completion Audit Table 8-1: RAP Monitoring Plan Component Activity Type of Information/ Data Collected Source of Information/ Data collection Methods Performance monitoring Measurement of input indicators against proposed time-table and budget including procurement and physical delivery of goods, structures and services. Tracking effectiveness of inputs against baseline indicators Monthly or quarterly narrative status and financial reports Impact monitoring Assessment of PAP satisfaction with inputs Completion audit Measurement of output indicators such as productivity gains, livelihood restoration, and developmental impact against baseline Quarterly or semi-annual quantitative and qualitative surveys Regular public meetings and other consultation with people affected by the project; review of grievance mechanism outputs External assessment/signoff report based on performance and impact monitoring reports, independent surveys and consultation with affected persons 49 Responsibility for Data Collection, Analysis and Reporting KISIP PCT KISIP County Team, SEC Frequency/ Audience of Reporting Project resettlement unit or contracted external monitoring agency Annual or more frequently as required by KISIP and WB Contracted external auditing and evaluation agency On completion of the RAP time table as agreed between KISIP and WB Semi-annual/annual as required by KISIP and World Bank 8.3 RAP Monitoring Framework The RAP allows for verification of internal RAP implementation reports by a field check of the following: • Payment of compensation including its levels and timing • Settlement of land/resource access claims • Preparation and adequacy of resettlement sites • Housing construction • Provision of employment, its adequacy and income levels • Adequacy of training and other developmental inputs • Rehabilitation of vulnerable groups • Infrastructure repair, relocation or replacement • Enterprise relocation, compensation and its adequacy • Transition allowances These will be achieved through; Interview a random sample of affected people in open-ended discussion to assess their knowledge and concerns regarding the resettlement process, their entitlements and rehabilitation measures. Observe public consultations with affected people at the village or town level. Observe the function of the resettlement operation at all levels to assess its effectiveness and compliance with the RAP. Check the type of grievance issues and the functioning of grievance redress mechanisms by reviewing the processing of appeals at all levels and interviewing aggrieved affected people. Survey the standards of living of the affected people (and of an unaffected control group where feasible) before and after implementation of resettlement to assess whether the standards of living of the affected people have improved or been maintained. Advise project management regarding necessary improvements in the implementation of the RAP, if any. 50 8.4 Resettlement Completion Audit The purpose of the Completion Audit is to verify that the resettlement process has complied with resettlement commitments defined by the RAP. Reference documents for the Completion Audit are the following: a. This Resettlement Action Plan, b. Kenyan policies and legal statutes as defined in section 3 of this report The Completion Audit has the following specific objectives: a. General assessment of the implementation of the RAP against the objectives and methods set forth in the RAP, b. Assessment of compliance of implementation with laws, regulations and safeguard policies; c. Assessment of the fairness, adequacy and promptness of the compensation and resettlement procedures as implemented; d. Evaluation of the impact of the compensation and resettlement program on livelihood restoration, measured through incomes and standards of living, with an emphasis on the “no worse-off if not better-off” requirement; and e. Identification of potential corrective actions necessary to mitigate the negative impacts of the program, if any, and to enhance its positive impacts. The Completion Audit will be based on documents and materials generated by internal and external monitoring. In addition, auditors will make their own assessments, surveys and interviews in the field and with Project-Affected- People. 51 9.8 RAP implementation Schedule The implementation schedule for this RAP covers the period from the preparation of the RAP to the conclusion of the envisaged projects in the three settlements in Kericho County to the completion and the time that the infrastructure is fully available for use. It should be noted that the procedure in the schedule starting from notification of the PAPs before their displacement through compensation and resettlement will be done in phases to synchronize with the various phases of the project. The RAP Implementation Schedule defines the duration and timing of the key milestones and tasks. The major component tasks for the schedule include: Disclosure of RAP Audit of PAP register and compensation package due to each PAP Resolution of emerging grievances Notification of PAPs prior to the commencement of the activities that will affect them Compensation and/or Supplementary Assistance Commencement of project operations Monitoring and evaluation, including baseline update 52 Table 9-2: RAP Implementation Schedule S/No Activity 1 2 3 4 5 6 7 8 9 10 Weeks from Approval of RAP Report 1 2 3 4 5 Approval of RAP Disclosure of the RAP Report Audit of the RAP report to verify PAP and compensation details Signing of compensation and relocation assistance agreements Resolution of conflicts and Grievances Payment of compensation to PAPs and facilitation of relocation Issuance of notices for relocation Actual relocation Commencement of works Monitoring of the resettlement activities 57 6 7 8 9 10 11 12 10.0 BUDGET Table 10-1 below presents the estimated budget that the RAP study estimated for implementation of RAP. Table 10-1 RAP Budget (Ksh) No 1 2 Item under Compensation Loss of Assets and Livelihoods Motobo Swahili Village Talai Amount Estimates Kshs. Total 1 902,007.15 Add 15% contingencies 135,301.07 Total Compensation KES 1,037,308.22 710,289.15 0 191,718.00 58 APPENDICES APPENDIX 1: Inventory of PAPs assets and livelihood APPENDIX 2: Stakeholder Consultations APPENDIX 3: Photo logs of affected persons APPENDIX 4: PAPs assets map 59
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