Integrated Solutions for Security
Smart Device LCM Services
Smart Device LCM (Life Cycle
Management) Services is an
integrated solution to provide
total support for enterprise’s
use of smart devices.
NEC provides the integrated solution based on NEC Mobile Security Pro and LCM.
Outline of Services
Difficult initial setup
Stolen / lost
Out of order
Questions
Disposal of Device
Removal of Data
Operation Analysis
Traffic Report
Optimization Proposal
Device Management support
Asset Management
Support
Support for
Implementation and
Management Plan
Implementation Support
Setting Support
Life Cycle Management (LCM)
Services for
Smart devices
Security Support
Kitting Service
Maintenance Support
Data Recovery Service
Help Desk Operation
Remote Support
Enterprise Services
Outsourcing Service
NEC Mobile Security Pro
Areas NEC Mobile Security Covers
Enterprise Security Solutions
＜Device management against viruses and malicious software＞
24/7 Operation Outsourcing Services
Life Cycle Management (LCM) Services for Smart Devices
Script
Design
Initial
Setting
Support
Policy
Designing
Kitting
Service
Integrated
Enterprise
Security
Solutions
24/7
Operation
Outsourcing
・Help Desk
・Lock & Wipe
・Pass
Pass Code Reset
Pre-implementation Support
Device
Use
Analysis
Service
Substitute
Device
Arrangement
Service
Data
Removal
Service
Post-implementation Support
Smart Device Implementation Cycle for Enterprises
Service Menu
Services
Integrated
Operation
Support
Device
Management
Support
Individual
Support
(*Service Menu can be arranged with different individual services.)
LCM Menu
Details
Script Design, Initial Setup
Create kitting scenarios, support policy designing and profile creation
Registration Service
Register user information, device Information, and whitelist
Kitting Service
Set up accounts and client applications, execute kitting, pack and ship to designated
destinations (by collect)
Query Answering Service
(24/7 Operation Outsourcing)
Outsource operator service, remote lock, wipe, reset pass codes
Device Use Analysis Service
Operation analysis, traffic report, optimization proposition
Substitute Device
Arrangement Service
Receive faulty devices, kitting, ship substitute devices (by collect), manage substitute
devices and faulty device repairs
Data Removal Service
Remove data, issue certificates
Policy Design Support
Support policy designing
Memory Recovery
Memory recovery (support for memory loss by accident, e.g. submerged devices)
Answer end users’ queries e.g. how to use devices, solve problems, technical support by SE
＊Android OS:2.2 and above ＊OS: 5.0 and above
＊ Supports smartphones and tablets
Toward an information society friendly to humans and the earth
NEC 2nd Carrier Services Division
E-mail: [email protected]
©2012 NEC Corporation. All rights reserved. NEC and the NEC logo are trademarks or registered trademarks of NEC Corporation.
NEC Corporation 7-1, Shiba 5-chome Minato-ku, Tokyo 108-8001 Japan
V1.04