Gutsy Leadership Lynne Becker What’s a Gutsy Person? Or put another way – what’s not? Do you follow the rules...mind your own business...try to do everything...want everyone to like you...avoid taking risks? A History of Gutsy People Women M O R E W O M E N In a 1966 picture named "Girls With Guns," the first generation of women police officers stand in a row at the shooting range in skirts, heels and bobbed hair, all holding revolvers. (Copyright Los Angeles Police Dept./Courtesy Fototeka) Michael Bloomberg Andrew Carnegie John M. Templeton Men George Eastman Michael Jordan People and Leadership: The Old School We have to get into the game to change the rules Use a deeper voice Control your body language Don’t be emotional Ask questions only when necessary and safe Expect less praise People and Leadership: The Gutsy School Ten Ways to Own your Power Know Thyself Taking a Questionnaire to Measure the Strength of Your Organization These next twelve questions are the simplest and most accurate way to measure the strength of a workplace. Source: The Measuring Stick, First, Break all the Rules – Marcus Buckingham and Curt Coffman Questionnaire 1. Do I know what is expected of me at work? 2. Do I have the materials and equipment I need to do my work right? 3. At work, do I have the opportunity to do what I do best every day? 4. In the last seven days, have I received recognition or praise for doing good work? 5. Does my supervisor, or someone at work, seem to care about me as a person? Questionnaire cont. 6. Is there someone at work who encourages my development? 7. At work, do my opinions seem to count? 8. Does the mission/purpose of my organization make me feel my job is important? 9. Are my co-workers committed to doing quality work? Questionnaire cont. 10. Do I have a best friend at work? 11. In the last six months, has someone at work talked to me about my progress? 12. This last year, have I had opportunities at work to learn and grow? Celebrating the Past Knowing ourselves and where we come from Our stock Our experience Our influence Bringing some of the past with us Forgiving so we have energy for today Celebrating the Past cont. Our bridge to the future Where we are going – the power of intention What’s really important A liberating way to direct our own lives Intention “ the heart space that guides everything we undertake” Sharon Salzberg Seven Ages of the Leader Each stage of leadership brings new crises and challenges. They’re wrenching – but knowing what to expect can help you get through them. Warren G. Bennis, University of Southern California Seven Ages of the Leader The Infant Executive The Schoolchild with Shining Face The Partner with Woeful Ballad The Good Trooper The Tribal Head, Full of Wise Sayings The Statesperson with Spectacles on Nose The Sage, Second Childishness The Infant Executive Every new leader faces the misgivings, misperceptions, and the personal needs and agendas of those who are to be led. To underestimate the importance of your first moves is to invite disaster. The best mentors are usually recruited, and one mark of a future leader is the ability to identify, woo, and win the mentors who will change your life. The Schoolchild with Shining Face Major changes in the first six months will inevitably be perceived as arbitrary, autocratic, and unfair, as much for their timing as for their content. Our first challenge is to try not to take your new followers’ assessments too personally, even if they are accurate. The Partner with Woeful Ballad Sighing is something many leaders find themselves doing as they struggle with the tsunami of problems every organization presents. For the leader who has come up through the ranks, one of the toughest is how to relate to former peers who now report to you. The Good Trooper Over time, leaders grow comfortable with the role. This comfort brings confidence and conviction, but it also can snap the connection between leader and followers. The second challenge is to nurture those people whose stars may shine as brightly as the leader’s own. The Tribal Head, Full of Wise Sayings One of the greatest challenges a leader faces at the height of their career is not simply allowing people to speak the truth but actually being able to hear it. Leaders further along in their career are frequently brought in with a specific mandate to bring about change and hesitation can be disastrous. Building alliances and coalitions are critical. The Statesperson with Spectacles on Nose The years in which a leader’s power begins to wane, but hard at work preparing to pass on wisdom in the interest of the organization. The leader may also be called on to play important interim roles, bolstered by the knowledge and perception that come with age and experience and without the sometimes distracting ambition that characterizes early career. The Sage, Second Childishness Mentoring has tremendous value to a leader. The value accrues to the mentor as well. The ruling quality of leaders, adaptive capacity, is what allows true leaders to make the nimble decisions that bring success. Adaptive capacity is also what allows some people to transcend the setbacks and losses that come with age and to reinvent themselves again and again. Great leaders are capable, visionary, and inspiring. That doesn’t mean they’re rationale. Manfred F.R. Kets de Vries, Insead, France Brag! Best Practices Blow the doors off business as usual Brand your operation Create a sense of ownership Hire people who don’t suck Lead with love Make business heroic Inspire Fun Have guts Go first Show initiative Boys raise their hands first Fierce Conversations Take the GUTS! CHALLENGE Have you ever done something incredibly gutsy at work? Have you ever been willing to risk it all and created extraordinary results in the process? If not, now is the time. Go and do something gutsy at your company on your own or with your team. Be unconventional. Create a movement. Be an imposter What the Great Managers Said What did great managers say to the three questions asked by the Gallup Poll? As a manager, which would you rather have: an independent, aggressive person who produced $1.2 million in sales or a congenial team player who produced about half as much? Great Managers cont. You have an extremely productive employee who consistently fouls up the paperwork. How would you work with this person to help him/her be more productive? Great Managers cont. You have two managers. One has the best talent for management you have ever seen. The other is mediocre. There are two openings available: the first is a highperforming territory, the second is a territory that is struggling. Neither territory has yet reached its potential. Where would you recommend the excellent manager be placed? Engaging the Future Do backgrounds of successful leaders have anything in common? Managers and Leaders, Are They Different? Take smart risks Six Ways to Counter Wayward Influences One simple test of whether we’re getting the feedback we need is to count how many employees challenge us at our next staff meeting. Keep vision and values front and center Make sure people disagree Cultivate truth tellers Do as we would have done to us Honor our intuition Delegate, don’t desert Be too big for your britches Closing the Leadership Gap Why Each of Us Matters Barriers to Leadership Authority Ambition Ability Authenticity Culture The Business of Transformation Read minds Marketing Ourselves The Law of Focus The Law of Leadership The Law of Perception The Law of Perspective The Law of Candor The Law of Unpredictability The Law of Success The Law of Failure Wear your heart on your sleeve Get a mentor…or coach or cheerleader or advocate Network Thank You! Lynne Becker
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