Terms of Agreement for Residential Fiber Optic Services
Customer Name: _____________________________________
Date: _________________________________
-
Account Number: ____________________________________
SS # (Last 4 Digits: _______________________
Phone 1: _________________ Phone 2: __________________ Email: ______________________________________
Billing Address: ______________________________________________________________
Physical Address: ____________________________________________________________
BRMEMC.net Email Address: ______________________________ @brmemc.net
Password: ____________________
Agreement Information
Offer available to residential customers only. Business packages available by request. By signing above customer agrees to
continue services for a term of 2 years, then continue month‐to‐month until the agreement is cancelled by either party. If
customer cancels its service or any portion thereof, or has its services or any portion thereof terminated as provided above, prior to
the expiration of the contract term, customer shall be obligated to pay BRMEMC the monthly reoccurring rate, of canceled
service(s), multiplied by the months remaining in contract. Such termination charge shall be paid to BRMEMC within thirty (30)
days after such cancellation by the Customer. Digital TV and voice services offered under this Agreement by Americas Center
Corporation (channel lineup subject to change). BRMEMC and/or Americas Center will maintain ownership of fiber optic and video
equipment, and upon termination of this Agreement, customer agrees to return said equipment in good working condition, or pay
an equipment replacement fee of $200.00 per set top box, $25.00 per remote, and $15.00 per power cord. Acceptance of Terms
of Service and Acceptable Usage Policy (as is posted online at www.brmemc.com) is required, and by virtue of signing this
document customer agrees to be bound to said Terms and Policy. Broadband charges begin on the date of BRMEMC work order
completion (pricing subject to change). Installation is to an outside NID near the electric meter base. Prior to inside installation, a
quote with estimate will be provided to customer. Customer grants BRMEMC the right to construct, operate, access and
maintain fiber‐optic lines and associated pedestals, or other apparatus necessary for such installations. The undersigned does not
convey any land, but merely grants an easement for such fiber‐ optic facilities. The benefits and considerations of such fiber‐optic
installations shall inure to any successors and/assignees of BRMEMC or the consumer.
I have read, understand, and agree to the initial/monthly charges associated with Fiber Optic Services. (Pg. 2)
I have read, understand, and agree to the Letter of Authorization to Change Service Providers. (Pg. 3)
I have read, understand, and agree to the Subscriber Agreement for BRMEMC Enhanced Voice. (Pg. 4)
I have read, understand, and agree to the Underground Electric and/or Fiber Service Agreement. (Pg. 5)
________________________________________________
Customer Signature(s)
__________________
Date
Step 4 ‐ CHOOSE A PLAN
Monthly Charges
Price
(1 service)
D
A
TA
Services
DATA Packages (higher data rates available by request)
Internet (up to 10M↓/10M↑)
BASIC STANDARD - Internet (up to 20M↓/20M↑)
PREMIUM - Internet (up to 30M↓/30M↑)
ULTIMATE - Internet (up to 40M↓/40M↑)
LIGHTNING - Internet (up to 50M↓/50M↑)
34.95
39.95
42.95
49.95
59.95
34.95
39.95
42.95
49.95
59.95
non-applicable
44.95
non-applicable
non-applicable
29.95
31.95
19.95
non-applicable
5.00
5.00
non-applicable
non-applicable
69.95
84.95
94.95
146.95
54.95
69.95
79.95
131.95
non-applicable
5.00
5.00
non-applicable
non-applicable
60.00
15.00
15.00
15.00
15.00
52.00
15.00
15.00
15.00
15.00
non-applicable
7.00
7.00
non-applicable
12.00
12.00
non-applicable
35.00
35.00
75.00
75.00
75.00
25.00
25.00
25.00
1.50
1.50
1.50
65.00
20.00
4.95
65.00
20.00
4.95
65.00
20.00
4.95
PH
O
N
E
Additional Phone Services
800 Number Service (10¢ / min. inbound)
TV Packages
Basic Tier (includes: local channels, 75+ channels)
Expanded Tier (includes: Basic Tier, 160+ channels)
Digital Tier (includes: Expanded Tier, HD Tier, 220+ channels)
Ultimate Tier (includes: Digital Tier, ALL Premiums, 250+ channels)
non-applicable
non-applicable
Additional TV Packages
Spanish Pkg. (requires: Basic Tier↑)
TV
Premium Packages
Pkg. (requires: Basic Tier↑)
ALL Premiums
HBO Premium (requires: Basic Tier↑)
Cinemax Premium (requires: Basic Tier↑)
Showtime / TMC Premium (requires: Basic Tier↑)
Starz / Encore Premium (requires: Basic Tier↑)
Standard Set Top Box
Price
(3 services)
34.95
39.95
42.95
49.95
59.95
PHONE Packages
Voice Unlimited (includes: local calling, features** and unlimited nationwide LD)
Voice Limited (includes local calling and features**)
Price
(2 services)*
non-applicable
non-applicable
non-applicable
Set Top Box (required per TV)
(Standard Definition (SD) & High Definition (HD) capable), 1st Set Top Box is Free with any
TV service. Additional Set Top Box(s) require rental fee. (1) Set Top Box per Television)
DVR Set Top Box
(Standard Definition (SD) & High Definition (HD) capable) (1) Set Top Box per Television)
One Time Charges
Phone Service Activation Fee
Basic Service Install
Optional Services
M
is
c
(includes: (1) Cat5 Ethernet Cable to PC or Router, or (1) phone line connection to existing
in-home wiring, or (1) TV set top box hook-up. Installation is to an outside NID near the
electric meter base and includes up to 50ft. into premises in proximity to the NID, (1) wall /
floor penetration)
Extended Service Install
(includes: technician to install (1) additional wire drop of either - Cat5 Ethernet Cable,
phone line cable, TV set top box hook-up; must be completed during the same visit as
Basic Service Install to apply)
Inside Wire Maintenance
(monthly fee- covers cost associated with correcting any problems in previously installed
wiring)
Static IP Address
Additional 5 IP Addresses
Filtered Internet Service
* One service choice must be a Data Plan
**Residential features include:
Authentication; Basic call logs; Call Forward Always On; Call Forward Busy; Call Forward No Answer; Call Return, Call Waiting, Customer Originated Trace, Caller ID - Name and Number
Delivery; Last Number Return (*69); 3-Way Calling; Speed Calling 8; and Voicemail. (12 in all)
CONGRATULATIONS! You have now completed the application process for your new fiber optic service.
Please call 706‐379‐3121 with questions concerning this account.
Residential Contract
LETTER OF AUTHORIZATION TO CHANGE SERVICE PROVIDERS
DATE:
TO:
ETC Communication Inc.
RE:
SERVICE CHANGES:
This letter authorizes:
ETC Communications Inc.
224 Dalton Street Ellijay, Georgia
Telephone #800-660-6826
To verify your tele-communication services provided by ____________________________________,
and to schedule, coordinate, and change phones services to ETC Communication Inc.
Name: ________________________________________________________
Business Name: _________________________________________________
Address: _______________________________________________________
City: _____________________
State: _____
Zip: __________
Telephone Number(s): ___________________________________________
Account Number(s): _____________________________________________
SUBSCRIBER AGREEMENT
BRMEMC ENHANCED VOICE
SOME IMPORTANT INFORMATION ABOUT BRMEMC’s ENHANCED PHONE SERVICE
POWERED ETC Communications
Thank you for choosing BRMEMC Enhanced Voice powered by ETC Communications, a voice over Internet protocol
service. The rates, terms and conditions under which ETC Communications (“ETC”) will provide its Voice Service to you
can be found at www.brmemc.com or by contacting BRMEMC at (706) 379-3121.
In addition, The Federal Communications Commission requires that ETC notify you about certain limitations on
ETC’s E911 service:
YOU MUST PROVIDE YOUR CORRECT ADDRESS . If you do not correctly identify the address where your multimedia
terminal adaptor (“MTA”) is located, or if you move the MTA away from the original address, your emergency calls may
be routed to the wrong emergency authority, or emergency personnel may be misdirected to the wrong address. YOU
EXPRESSLY ACKNOWLEDGE THAT YOU HAVE THE RESPONSIBILITY TO IMMEDIATELY NOTIFY ETC, THROUGH ITS AGENT,
BRMEMC (Blue Ridge Mountain EMC) OF ANY CHANGE IN YOUR SERVICE ADDRESS. You must not relocate the MTA to a
different address. If you change residences, you must contact BRMEMC at (706) 379-3121 for information on whether
the ETC Voice Service can be transferred to your new residence and what the relocation will cost. If you wish to
disconnect the ETC Voice Service, you must contact BRMEMC for information on the necessary procedures.
THERE MAY BE A DELAY UNTIL YOUR ADDRESS IS ENTERED IN THE E911
DATABASE. When you initially order service, or if you notify BRMEMC of a change in your service address, there may
be a delay before the address or change in address is entered in the E911 database seen by the emergency service
provider.
USE OF A NON-NATIVE TELEPHONE NUMBER MAY LIMIT EMERGENCY AUTHORITIES’ ACCESS TO YOUR LOCATION
INFORMATION. If you are using a non-native telephone number (a telephone number from a different exchange
than the one in which you are using the ETC Voice Service), emergency authorities or personnel may be unable to
determine the location from which you are calling.
POWER OUTAGES MAY DISRUPT YOUR E911 SERVICE. Your Multimedia Terminal Adaptor (“MTA”) includes a battery
backup that provides up to 6 hours of backup power in the event of a power outage. The MTA must be plugged in to
maintain a charged battery. YOU EXPRESSLY ACKNOWLEDGE THAT YOU WILL NOT BE ABLE TO PLACE OR RECEIVE
CALLS, INCLUDING CALLS TO ACCESS EMERGENCY 911
SERVICES, IF YOU ARE EXPERIENCING A POWER OUTAGE AND THE BATTERY POWER ON YOUR MTA RUNS OUT.
BROADBAND CONNECTION FAILURE WILL DISRUPT YOUR E911 SERVICE. YOU EXPRESSLY ACKNOLWEDGE THAT YOU
WILL NOT BE ABLE TO PLACE OR RECEIVE CALLS, INCLUDING CALLS TO ACCESS EMERGENCY 911 SERVICES, IF BRMEMC
OR ETC IS EXPERIENCING AN OUTAGE IN ITS NETWORK.
YOUR E911 SERVICE WILL NOT WORK IF YOUR MTA, OR OTHER EQUIPMENT REQUIRED FOR THE ETC VOICE
SERVICE IS IMPROPERLY INSTALLED OR CONFIGURED.
Acknowledgement
I am at least 18 years old and am the person responsible for making decisions about voice services in this
household. I have read the document titled “Some Important Information about ETC Communication’s E911
Service,” including the limitations on ETC’s E911 service. I understand and acknowledge these limitations.
For additional assistance, you may contact our Customer Service Department by phone at (706) 379-3121 or by mail at
BRMEMC, PO Box 9, Young Harris, GA 30582.
UNDERGROUND ELECTRIC AND/OR FIBER SERVICE
1. Whereas, Applicant has applied to the Cooperative for underground electric and/or fiber.
2. Whereas, the conditions for such service are stipulated in Cooperative’s Policy Bulletin No. 326, included
by reference thereto as a part of this agreement and with which the applicant acknowledges he is familiar,
particularly the General Conditions attached hereto; and,
3. Whereas, in keeping with said Policy, the Applicant agrees to make a cash contribution, in advance of
construction.
NOW, THEREFORE, the Cooperative does hereby agree to make such underground installation in keeping with
its own plans and specifications and at a time convenient to the Cooperative, which convenience includes
availability of materials and equipment, favorable weather conditions and prior commitments.
This agreement is binding for current and all future applications for underground electric Service. IN WITNESS
WHEREOF, the parties hereto have affixed their respective signatures as of the year and date first above
written.
POLICY BULLETIN NO. 326
SUBJECT: UNDERGROUND SERVICES - EXTENSION POLICY
The Cooperative will extend underground service, upon request, to its consumers under the following conditions:
GENERAL CONDITIONS (applicable to all underground installations)
A. All charges required to be paid under the terms of this policy will be payable in advance or by credit arrangements
satisfactory to the Cooperative. A fter the line is constructed no refund of contributions will be made by the Cooperative.
B. Where it is necessary to trench along roads, streets or drives (due to inadequate right- of-way, etc.), or where water
lines, sewer lines, shrubs, trees and grass sod are subject to damage during underground installations, the Cooperative
will not be responsible for damage, replacement or repair resulting from or required as a result thereof.
C. Underground installations will be made with the understanding that, should it be necessary to uncover the cable for
maintenance and/or repair, the Cooperative will use reasonable care and diligence to preserve and protect water
lines, sewer lines, sod, shrubs, trees, driveways, etc., but will not be responsible for loss of or damage to natural or manmade objects, including but not limited to water lines, sewer lines, sod, shrubs, and trees, or replacement of paving.
D. Where, due to rock that cannot be moved by standard excavating equipment, the owner or developer shall be
charged by the Cooperative the actual cost of drilling and blasting through affected area. Where there are other unusual
conditions, such as high water table, which require installation procedures not normally used, the excess cost of such
procedures may be charged by the Cooperative to the owner or developer.
E. If the applicant requires outdoor area "Security" lighting as provided for under Rate Schedule LS, applicant will be
required to pay a security light installation fee and any additional cost resulting from underground installations according
to Policy Bulletin No. 336.
F. The provisions of Policy Bulletin No. 320 concerning acquisition of "Right-of-Way
Easements" apply to extensions made under this policy.
Orig. 02/71
Rev. 07/74; 07/81; 10/84; 08/85; 11/85; 08/86; 02/91
Basic Package
1
2
4
3
54
65
76
87
98
9
10
10
11
11
12
12
14
16
18
20
21
24
25
26
27
28
29
32
33
34
35
36
37
38
40
41
42
43
50
52
53
60
61
62
64
71
72
74
76
77
3
WAGAD
WRCB - Chattanooga
WATLD
Local TV4
WRCB
WTCI - Chattanooga
Local Access
WFLI/CW - Chattanooga
WGCLD
WDSI/Fox - Chattanooga
WSBD
WDSI
MyNet - Chattanooga
WUPAD
WTVC/ABC - Chattanooga
WTVC
GPBK/PBS - Chattanooga
WXIAD
ION - Chattanooga
WGN AME
WDEF/CBS
- Chattanooga
WDEF
QVC
Lifetime
Lifetime Movie Nework
Weather Channel
HSN
ESPN
ESPN Classics
ESPN News
ESPN U
ESPN2
Fox Sports 1
NBC Sports
Fox Sports South Gegoria
SEC
SECA
SECB
Golf Channel
NFL Network
Disney Channel
Disney XD
Cartoon Network
HUB Network
Nickelodeon
Nick Jr
Disney Jr.
CSPAN
CSPAN2
CSPAN3
FUSION
CNN
HLN
Fox News Channel
CNBC World
MSNBC
78
81
82
84
86
87
88
90
93
94
102
104
110
111
117
118
119
120
122
123
124
125
127
129
133
134
135
145
146
147
151
152
154
155
156
161
164
166
167
172
174
175
176
177
178
Expanded Package (includes Basic)
CNBC
ABC Family
TBS
Chiller
Hallmark Channel
Cloo
USA Network
FX
TV Land
TNT
EWTN
TBN
Discovery Channel
OWN
Animal Planet
TLC
Science Channel, The
National Geographic
A&E Entertainment
History
History International
Biography
Travel Channel
tru TV
Investigation Discovery Planet Green
Military Channel
HGTV
Food Network
Esquire (f.k.a.Style)
RFD Tv
Comedy Central
Spike TV
G4
E! Entertainment
Oxygen
mun2
Bravo
Syfy
Fuse
MTV
MTV2
VH1
CMT
BET
Spanish Package
23
ESPN Desportes
138
Discovery en Espanol
30
31
45
48
66
83
85
89
115
121
142
143
150
170
171
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
Sports South Georgia
Fox Sports 2
The N (Teen Nick)
Nicktoons
Fox Business Network
Hallmark Movie Channel
FMC
FXX
Military History
National Geographic Wild
Cooking Channel
DIY
Outdoor Channel
Great American Country
VH1 Classic Rock
Hit List
Adult Pop
Swinging Standards
Jukebox Oldies
Flashback 70's
Everything 80's Nothin' But 90's
Maximum Party Dance Classics
Dance Clubbin' Holiday Hits
Classic Rock Rock Alternative
Rock
Hard Rock Alt Rock Classics
The Blues
Adult Alternative
300
301
302
303
304
305
306
307
308
309
310
311
312
320
321
322
323
324
325
326
STARZ
SCIN
SCOME
SEDG
STZIB
STZK
ENCORE
EACT
EDRA
ELOVE
ENCRM
ENCRWA
EWST
SHOWX NEXT
SHOCSE
SHOW
SHOWB
SHOFZ
SHO2
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
Folk Roots
Alternative Country/ America Hot Country
No Fences
Country Classics
Bluegrass
The Light
Gospel
Soul Storm
Urban Beats
Retro R&B
Big Band Jazz Masters
Jazz Now
Smooth Jazz
The Chill Lounge
Galaxie Spa
Easy Listening
Pop Classics
Classic Masters
Chamber Music Baroque
Opera Plus
Celtic
Jammin'
Latino Tropical Today's Latin Pop
Retro Latino
Latino Urbana
Latino Tejano
Regional Mexican
Kids' Stuff
Movie Channels
327
328
329
330
340
341
342
343
344
345
346
350
351
352
353
354
355
356
357
TMC
TMCX
WOMEN
FLIX
HBO
HBO2
HBOF
HBOC
HBOSIG
HBOZ
HBOLAT
MAX
MOMAX
ACMAX
THMAX
WOMAX ATMAX
5MAX
OMAX
Digital Package (includes Expanded)
414
416
424
426
427
428
430
431
432
433
437
438
440
442
443
450
471
474
476
477
481
482
483
485
486
488
489
490
492
493
494
509
510
517
519
QVC HD
Lifetime HD
ESPN HD
ESPN News HD
ESPN U HD
ESPN2 HD
Sports South Georgia HD
Fox Sports 2 HD
NBC Sports Network HD
Fox Sports South HD‐Georgia
Golf Channel HD
NFL Network HD
Disney HD
Cartoon HD
HUB Network HD
Nick HD
CNN HD
FOX News Channel HD
CNBC HD
MSNBC HD
ABC Family HD
TBS HD
Hallmark Movie Channel HD
FMC HD
Hallmark Channel HD
USA HD
FXX HD
FX HD
Universal HD
TV Land HD
TNT HD
Velocity HD
Discovery HD
Animal Planet HD
Science Channel HD
700
701
702
703
704
705
707
708
709
710
711
712
714
716
740
STARZ HD
STZK HD
SCOMHD
SEDGH HD
ENCR1H
SHOW HD
SHO2 HD
SHO2PH
SHOCSH
SHOCPH
TMCHD
TMCHDP
TMCXHD
SHOWXH
HBOHD
520
521
522
523
527
529
534
542
543
545
546
547
552
554
555
556
561
566
567
574
575
576
577
578
579
613
614
615
616
618
620
621
624
625
626
National Geographic HD
National Geographic Wild HD
A & E HD
History HD
Travel Channel HD
TRUTV HD
Planet Green HD
Cooking Channel HD
DIY HD
HGTV HD
Food Network HD
Esquire HD
Comedy Central HD
Spike TV HD
G4 HD
E! Entertainment HD
Oxygen HD
Bravo HD
Syfy HD
MTV HD
MTV2 HD
VH1 HD
CMTV HD
BET HD
Palladia HD
WSB HD
WATL HD
WAGA HD
WGCL HD
WPBA HD
WUPA HD
WXIA HD
WLOS HD
WHNS HD
WUNC HD
HD Movie Channels
741
742
743
744
745
746
750
751
752
753
754
755
756
757
HBO2HD
HBOFHD
HBOCHD
HBOSGH
HBOZHD
HBOLAH
MAXHD
MOMAXHD
ACMAXH
THMAXH
WOMAXH
ATMAXH
5MAXHD
OMAXHD