IN-LIBRARY USE SURVEY 2009
ALEXANDER LIBRARY
Date _____ Survey #____
Please take a few minutes to complete this survey BEFORE you leave.
Drop the survey off in the box marked “TELL US” on the service counter. Thank you.
Which areas in the Alexander Library did you visit or use today? (Please check all that apply.)
a.___ Computer lab
b.___ Current periodicals
c.___ Reference desk
d.___ Graduate Reading Room
e.___ Special Collections/University Archives
f.___ Book shelves (stacks)
g.___ Bound journals
h.___ Administrative office
i.___ Circulation/Reserve Desk
j.___ Welcome/Information Desk
k.___ Government documents
l.___ Reference collection
m.___ Microform Room
n.___ East Asian Library
o.___ Other (please specify)
1. What did you do in this library today? (Please check all that apply.)
a.___ Asked librarian/library staff for assistance
b.___ Looked for books, journals, or other items in the library
c.___ Used paper course reserves
d. ___Used electronic course reserves
e.___ Borrowed or returned material
f.___ Made photocopies
g.___ Picked up item being held for me at a service desk
h.___ Attended a library or class-based instruction session
i.___ Studied or worked individually
j.___ Studied or worked in a group
k.___Used a library computer
l.___ Used computer in satellite computer lab
m.__Used personal laptop
n.___Used mobile web device (Blackberry, etc.)
o.___ Met friends
p. ___ Met with librarian for research consultation
q.___ Met with course instructor
r___ Printed from computer
s.___ Attended a public lecture/presentation/exhibition
t.___ Other (please specify)
2. How often do you visit this library in person? (Please check the most appropriate category.)
4 or more times per week
2-3 times per week
Weekly
Monthly
Less often
This is my first time here
3. How important are the following services to you in this library? (If service isn’t currently available here
mark how important it would be to offer it in this library)
Library computers
Assistance from librarian/library staff
Access to on-site collections
Access to online library resources
Checking out non-circulating collections
Place to read or work individually
Place to work in groups
Quiet study area
Photocopiers
Printing from computers
Application software on library computers (Word, Final Cut Pro, etc.)
Availability of microfilm/fiche collections and equipment
Electrical outlets by seating areas
Place to view RU-TV
Other (please specify)
Very Important
5
4
5
4
5
4
5
4
5
4
5
4
5
4
5
4
5
4
5
4
5
4
5
4
5
4
5
4
5
4
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
Not important
2
1
2
1
2
1
2
1
2
1
2
1
2
1
2
1
2
1
2
1
2
1
2
1
2
1
2
1
2
1
2
2
2
2
2
2
2
2
2
2
2
2
2
2
Poor
1
1
1
1
1
1
1
1
1
1
1
1
1
1
4. How would you rate this library on the following?
Access to computers
Ability to print from computers
Space where I can read or work on my own
Space where I can work with groups
Quality of collections
Quality of customer service
Ease of finding collection locations and service points
Hours open
Inviting environment
Microfilm/fiche collections and equipment
Space where I can use my laptop computer
Friendliness of librarians/library staff
Photocopy equipment
Other (please specify)
Excellent
5
5
5
5
5
5
5
5
5
5
5
5
5
5
4
4
4
4
4
4
4
4
4
4
4
4
4
4
3
3
3
3
3
3
3
3
3
3
3
3
3
3
Not applicable
0
0
0
0
0
0
0
0
0
0
0
0
0
0
5. Who are you? (Check one category that best applies to your visit today)
___RU undergraduate student
Declared Major_____________
___RU graduate/professional student
Department________________
___RU faculty/staff
Department________________
___UMDNJ medical student
___UMDNJ graduate/professional student
Department________________
___UMDNJ faculty/staff
Department________________
___Student at other college
Other college name__________
___Faculty or staff at other college
Other college name__________
___Business person/professional
___Community member/public
___Alumni
___K-12 student
___Other (please specify)____________
6. Briefly list what we can do to make this library or its services better for you. Include any other comments
here or on the back.
Thank you!