The Essential Sourcing Skills Handbook series 2.1 Portfolio Analysis © 2010 SpringTide Consulting Ltd. All rights reserved. Unauthorised distribution in hard or soft form prohibited. The Essential Sourcing Skills Handbook series Strategic sourcing 1. 2. 3. 4. 5. Launch process 1.1. Category Profiling 1.2. Business Needs 1.3. Sourcing History 1.4. Stakeholder Mapping 1.5. RACI Matrix 1.6. Communications Charter 1.7. Change Management 1.8. Transition Analysis Current position 2.1. Portfolio Analysis 2.2. Seller’s Perception Matrix 2.3. Relationship Positioning 2.4. Risk and Vulnerability Analysis 2.5. Specification Challenge 2.6. Supply Market Analysis 2.7. Opportunity Analysis Strategy development 3.1. Request for Information 3.2. Conditioning 3.3. Price and Cost Analysis 3.4. Supply Chain Analysis 3.5. Quick Wins Strategy selection 4.1. Options Analysis 4.2. Request for Proposal 4.3. Supplier Selection 4.4. Capability Assessment Strategy implementation 5.1. Negotiation 5.2. Contract Award 5.3. Debriefing 5.4. Implementation Plan 5.5. Savings Post-implementation management 6. 7. 8. Supplier performance management 6.1. Problem Solving 6.2. Service Level Agreements and Key Performance Indicators 6.3. Total Cost of Ownership 6.4. Contract Register 6.5. Relationship Audit Supply chain management 7.1. Market Movements 7.2. Industry Curves Specification management 8.1. Learning Curves 8.2. Value Analysis/ Value Engineering 8.3. Gainsharing 8.4. Exit Strategies 2.1 Current position 2.1 Portfolio Analysis Introduction The first portfolio matrix was described by Fisher in 1970 and later refined by Kraljic in 1983 and applied to procurement. Portfolio Analysis is now widely used in identifying optimal strategies for category sourcing at global, regional or local levels, based on an assessment of two of the most critical factors affecting a supply market: sourcing complexity or risk spend impact relative to the buying organisation’s total spend. Summary The supply market can be divided into four quadrants according to the combination of sourcing complexity/risk and spend impact Portfolio Analysis positions a category in this matrix The category’s quadrant positioning dictates the most appropriate aims, actions and approaches for the sourcing strategy Movement between quadrants is possible and sometimes desirable By plotting these two elements in a matrix, an overall strategy can be determined and an action plan developed for each category of spend. Thus category management becomes proactive rather than reactive. Objectives To segment supply markets for a spend category and to position spend according to sourcing complexity relative spend and profit impact To identify appropriate procurement strategy options Relevance Effective procurement strategy relies on an accurate understanding of the organisation’s position in the market. Portfolio Analysis enables: the understanding and challenging of the organisation’s market position in each area of segmented spend the determination of reasons why the organisation is so positioned the formulation of action plans to minimise market risk © 2010 SpringTide Consulting Ltd. All rights reserved. 3 2.1 Current position planning of actions to reduce supply chain risk an assessment of where the balance of power lies timing of events according to market vagaries the realisation that action planning and extensive Conditioning (see section 3.2) may be required in order to move out of the Strategic quadrant and that this can sometimes takes years to achieve. A single supplier may provide a product mix across all quadrants, for example capital plant (Strategic), essential spares (Bottleneck), consumables (Routine) and maintenance control (Leverage). Hence, the approach adopted must be at the category level, otherwise the buyer–supplier relationship could be distorted, with all products viewed as Strategic. Portfolio Analysis should be considered alongside the Seller’s Perception Matrix (see section 2.2) to provide a 360° view and to determine areas of misalignment; for example, a Bottleneck category alongside a supplier’s view of the customer as a Nuisance with no contractual protection of a termination clause presents a high-risk situation. The data arising from the Portfolio Analysis are objective and can therefore be helpful in gaining from both management and customers support for proposed change. When to use Portfolio Analysis provides essential information to underpin recommendations for the development of the category strategy. It should be used as part of the assessment of the current position, along with the Seller’s Perception Matrix and Relationship Positioning (see section 2.3). The Tool The analysis determines the current status and indicates the appropriate future supply position, allowing the development of optimal strategic options which in practice reflect the analysis output. Thus an action plan can be formulated for each spend category and appropriate relationships with suppliers can be adopted, i.e. the minimum relationship required to deliver the desired results. 1. Portfolio segmentation The calculation of expenditure is usually simple and quick, assessing the organisation’s spend with each supplier and for each category relative to the total spend. A Pareto analysis is 4 © 2010 SpringTide Consulting Ltd. All rights reserved. 2.1 Current position required to determine the level of spend relative to other categories. A Pareto is achieved when approximately 20% of spend categories give rise to approximately 80% of the spend. The relative level of difficulty or risk of the supply market is assessed for each category and graded from high to low. Then each item can be added into the Portfolio Analysis matrix in the most relevant quadrant. High Strategic Routine Bottleneck Spend impact Leverage Low Easy Difficult Sourcing complexity/risk The characteristics of each quadrant are distinct and thus the quadrants can be considered as different types of marketplace. Leverage Example: Packaging Strategic Example: Outsourced services •Low risk, high expenditure •High risk, high expenditure •Highly competitive market •Many suppliers •No internal dependency on particular supplier •Limited supply base •design •supplier behaviour •lack of suppliers Routine Example: Plastic cutlery Bottleneck Example: Specialised software •Low risk, low expenditure •High risk, low expenditure •High variety of products •Competitive market •Often related to spare parts •Often products protected by patent or copyright © 2010 SpringTide Consulting Ltd. All rights reserved. 5 2.1 Current position The balance of power for the spend category in the market is reflected by its position in the matrix. In the Bottleneck and Strategic quadrants, where sourcing complexity or risk is high, the supplier has more power, whereas power lies with the buyer where the sourcing complexity or risk is low, i.e. the Routine and Leverage quadrants. 2. Challenging existing paradigms Factors affecting sourcing complexity or risk can be either external or internal. External influences Supply chain Exclusive channels to market Tooling ownership Intellectual property issues Switching costs Make-or-buy options Capacity across supply chain Too many steps Number of suppliers to ensure supply continuity Industry curve Level of market competition Creation of competition Potential new entrants Available substitutes (now and future) Acquisition or integration Monopoly or dominant suppliers Supply versus demand, local versus global Obsolescence Market influences (Porter's Five Forces) Political: tariffs, government interventions Economic: exchange rates Social: ethical issues Technological: supplier with competitive edge Legislative: new regulations Environmental: carbon footprint Supplier collusion Aggregation In considering the effects of these external influences on the procurement strategy, the buyer should focus on the following key questions. What is the balance of power between the buyer and the supplier(s) for each category spend? 6 © 2010 SpringTide Consulting Ltd. All rights reserved. 2.1 Current position How can the balance of power be shifted towards the buyer? What would be the optimal balance between decreasing costs, increasing value and managing risk? What are the key priorities for an action plan? Can new entrants be introduced to the market? Is it possible to influence the end-customer? Is an event a short-term anomaly or a new baseline? Can elements of the supply chain be influenced in order to perform differently? Are alternative suppliers necessary to eliminate capacity issues? Internal influences Stakeholders Specifications Contract options Termination rights Understanding of items to be procured Product/service designed around supplier's solution Undue preference/ prejudice towards a supplier Use of test facility by supplier to launch new products Tunnel vision clouding the bigger picture Intellectual property ownership Failure of recent supplier switch Internal design capability Need for egos to be overcome Propensity to assume risk for the design Lack of clarity about total cost of ownership Business Needs versus Business Wants Refusal to deal with particular suppliers Removal of brands and trademarks from specification Knowledge of standards Customer/industry requirements Prevention by framework agreements of use of alternative suppliers Understanding of internal costs of manufacture Tendency to procure domestic products Elimination of suppliers through pre-qualification Supplier’s reluctance to accept particular clauses e.g. payment terms Attractiveness of organisation to suppliers Caps on the contract term © 2010 SpringTide Consulting Ltd. All rights reserved. 7 2.1 Current position The focus around internal influences on the sourcing strategy should be: how much time is spent on issues within each matrix quadrant? does the category spend justify the time and effort involved? what additional skills would enable greater control to be applied? what changes within the organisation would be beneficial to the management of this category spend? does the current behaviour of the organisation accurately reflect the Portfolio position? Internal difficulties can be managed or resolved by, for example: increasing the awareness and understanding amongst stakeholders of the difficulties and of their own role engaging stakeholders in the resolution developing creative options (outsourcing, buying from multiple suppliers, longer-term contracting, joint ventures) challenging the reasons why change is not possible ensuring that the research accurately reflects reality. 3. Identification of appropriate procurement techniques Each of the four quadrants is approached with a different procurement strategy as they represent different types of marketplace. Spend impact High Low Minimise price Avoid long-term relationships Seek competitive advantage Cultivate relationship Obtain best deal Aggregate spend Secure supply Minimise risk Low 8 Sourcing complexity/risk High © 2010 SpringTide Consulting Ltd. All rights reserved. 2.1 Current position Movement is possible and often appropriate between certain quadrants by adapting the procurement strategy. Move to another quadrant Routine Leverage Strategic Bottleneck Move to Leverage: Move to Strategic: Move to Leverage: Move to Routine: Aggregate Harness suppliers supplier Make package capability more attractive Ensure that to the market relationship is aligned Ensure delivery of extra value Develop new suppliers Remove entry barriers Review specifications Unsettle current supplier Remove dependency Make-or-buy decision Aims, actions and approaches must be in line with the quadrant position. The techniques proposed should also reflect the organisation’s own objectives and its perception by suppliers. Aims Routine Leverage Effective use of Effort buying power minimisation, Maximisation of efficiency specifications maximisation and Decrease in performance number of Minimisation of suppliers unit price Simplification Avoidance of of requisition inadvertent process move into the Standardisation Strategic Clustering and quadrant moving into 1–2-year Leverage aggregation opportunities Strategic Bottleneck Achievement of competitive advantage Decrease in total cost of ownership, continuous innovation Consideration of joint ventures Commitment relationships Obtain competitor intelligence Guarantees of product/plant availability Consideration of make-orbuy options and alternative sourcing solutions Removal of criticality Substitution Forecasting and modelling to assess dependencies © 2010 SpringTide Consulting Ltd. All rights reserved. 9 2.1 Current position Actions Routine Leverage Strategic Bottleneck Use of e-sourcing tools (e.g. e-auctions) Product standardisation (ranges, specifications) Inter-divisional volume aggregation and data sharing Simplification of procurement process (e.g. introduction of blanket order/ release process) Automation of communication s with suppliers Outsourcing of the spend; collaborative procurement Use of catalogues (preferably e-catalogues) if appropriate Use of extensive Conditioning Tactical and firm/combative negotiation Use of a wide range of techniques Use of e-sourcing tools (e-auctions) Unpredictable behaviour (short-/ long-term contracting) Frequent changes to supplier/ category Rotation of categories Unilateral rejection of price increases Application of simple cost analysis Continuous market monitoring Establishment of long-term relationships framed by appropriate termination clauses Sharing of resources (money, people, technology) Clear understanding of supply chain and opportunities Absence of threatening behaviour Application of cost modelling, open-book costing Performance measurement by efficacious means Use of principled price clauses and negotiations Development of suppliers to expand the market; approval of alternative sources Application of Risk and Vulnerability Analysis Extensive sourcing activity Extension of notice periods Knowledge of substitutes Application of Supply Chain Analysis Negotiation of long-term agreements Monitoring of the market and suppliers Use of frontend package pricing, contracting options Application of Specification Challenge Reassessment of customer needs Consolidation with Leverage items to improve leverage Inventory generation Testing of alternatives 10 © 2010 SpringTide Consulting Ltd. All rights reserved. 2.1 Current position Approach Routine Leverage Strategic Absence of Participation in Task long-term joint ventures, orientation, contracts partnerships, simplification Blanket orders mutual Limitation of exclusivity buyer–supplier Development of new arrangements relationships to approaches Establishment no more than Avoidance of of long-term, Approved long-term detailed Minimisation of relationships agreements contractual commitments Maintenance of Shared vision simplicity Provision of Maximisation management of discounts information by suppliers Bottleneck Use of detailed financial skills Influencing of Business Needs Creative options generation Establishment of closer buyer–supplier relationships Development of sophisticated stakeholder engagement models 4. Development of an action plan The sourcing strategy should include actions and approaches most suitable for the product in the light of the Portfolio Analysis, for example: cost reduction to achieve targets cost containment of price increases to achieve savings targets optimisation of time and effort through prioritisation introduction of effective management techniques where the sourcing complexity/risk is high, i.e. the Bottleneck and Strategic quadrants, identification of the reasons for this, but more importantly the estimation of the time required to remove the risk; for example, how long it might take to introduce and test a new specification for Bottleneck and Strategic quadrants, creation of an advantage for the organisation for Routine and Leverage quadrants, exploitation of buyer power. © 2010 SpringTide Consulting Ltd. All rights reserved. 11 2.1 Current position Notes It can take the buying organisation considerable time and effort to move from the Bottleneck or Strategic quadrants. Suppliers can push buyers into the Strategic or Bottleneck quadrants through the creation of ‘internal market difficulties’;; for example, closing the specification or encouraging relationship-driven preference and prejudice. 12 © 2010 SpringTide Consulting Ltd. All rights reserved.
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