West European Politics, Vol. 29, No. 4, 665 – 686, September 2006 The Council of Europe: Interest Groups and Ideological Missions? SILKE M. TROMMER and RAJ S. CHARI The traditional literature on interest group behaviour presumes that private interests develop lobbying strategies based on the principle of effective allocation of resources. However, nearly 400 private interest groups actively lobby the Council of Europe, a classical intergovernmental organisation with weak decision-making powers, where no significant policy pay-off is expected to occur. This analysis aims to explain the seeming puzzle of private interest groups seeking to influence an institution which is generally perceived as having no strong decision-making powers in European political space. It does so by exploring three explanations from the existing literature, namely ‘policy overlap’, ‘venue shopping’ and ‘epistemic community’, and considers another explanation not hitherto fully developed, suggesting that the ‘ideological motivation’ of interest groups helps to explain their behaviour. Taking the ideological motivation of interest groups into account when analysing lobbying strategies can in fact shed light on certain lobbying preferences that would otherwise appear to defy the logic of interest representation. This paper therefore suggests that an ‘ideological motivation’ explanation potentially plays a crucial role in the analysis of the behaviour of any interest group. Introduction: Setting up the Problem Little academic attention has been paid by scholars of European politics to the Council of Europe (CoE): it was established in 1949 in order to promote European cultural exchange and social integration. By 1959 it had established the European Court of Human Rights as the judicial body holding exclusive competence to interpret the European Convention on Human Rights and to impose its legally binding decisions in the CoE member states. Since the 1950s, the CoE has provided a forum for discussion to its 46 European member states and its statutory aim is to achieve greater European unity through agreements and debates promoting pluralistic democracy, the rule of law and respect for human rights. The CoE has three main institutional organs. The first is the Committee of Correspondence Address: [email protected] ISSN 0140-2382 Print/1743-9655 Online ª 2006 Taylor & Francis DOI: 10.1080/01402380600842163 666 S. M. Trommer and R. S. Chari Ministers, composed of the foreign affairs ministers of all member states, that adopts conventions and agreements by a two-thirds majority (although member states are ultimately free to refuse to sign an adopted text). A second organ is the Parliamentary Assembly that serves as the CoE’s deliberative body. It has 629 members appointed by national parliaments plus one representative from each state holding parliamentary observer status, namely Israel, Canada and Mexico. The Assembly adopts recommendations and resolutions and, when invited, issues opinions to the Committee of Ministers. A third organ is the Congress of Local and Regional Authorities that functions as a consultative body of locally and regionally elected members. Its two chambers, the Chamber of Local Authorities and the Chamber of Regional Authorities, advise the Committee and the Assembly on all aspects of local and regional policy. Academic attention to the CoE remains limited despite the millions of euros that are required for the CoE’s operations1 and the organisation’s claims to operate on almost all levels concerning European society. One may argue that there has been little analysis on the CoE, save the pioneering work by Checkel (2003), who has examined the institution’s impact on social interaction in Europe, because its decision-making capacities in European political space are relatively weak. It is important to note that the CoE is not part of the EU political system and is not to be confused with the European Union’s Council of Ministers, the European Commission, and the European Council.2 In contrast to these EU institutions, the CoE is generally perceived as an essentially intergovernmental structure whose decisions have relatively little impact on social and economic redistribution in Europe compared with those taken by domestic and supranational (EU) institutions. This is illustrated in the fact that although the CoE has issued over 180 non-binding conventions to date, it cannot impose ratification of conventions other than the European Convention on Human Rights. From this perspective, although there are several CoE directives on issues relating to social cohesion, health, education, culture, cooperation, and regional planning which have much potential energy, the fact that violations by member states cannot be sanctioned means that such directives lack kinetic energy. Despite its marginal policy impact in core issue-areas, a little known fact is that close to 400 private interest groups and non-governmental organisations (NGOs) pursue lobbying activity in the CoE and invest considerable resources in so doing. At the same time, Greenwood (2003) estimates that over 2,000 interest groups are represented in Brussels, the ‘capital’ of the EU, today. However, EU integration has reached a level where the majority of national legislation touching upon almost all policy areas in EU member states is directly or indirectly drafted in Brussels and one would therefore expect a high level of interest group activity to be triggered. The CoE, on the other hand, remains a classical international organisation characterised by a strong human rights focus and a lack of The Council of Europe 667 regulatory powers in any other policy domain and it does not issue any binding national legislation. Notwithstanding this fact, a growing number of private interests are not only attempting to influence CoE decision-making, but are continuously developing institutionalised channels through which NGOs concentrate their individual lobbying activities at the CoE. Despite the fact that the CoE has experienced no striking increase in power over the last ten years, the number of interest groups has risen impressively by over 30% during this time. Since the 1950s, NGOs have been able to acquire ‘consultative status’ on the condition that they share the Council’s aims and contribute to its work. In order to provide expertise and advice to the Council decision-making bodies, NGOs enjoying consultative status thus established consultation groupings around several interests coming together in one week, ordinary meetings four times a year in Strasbourg and organising several other events like workshops and public debates over the year. The figure of these NGO groupings has today risen to ten and includes topics such as social policy, education, culture, European civil society, the environment, health, social cohesion and gender equality. In 1976, NGOs established the ‘Liaison Committee’ in order to improve methods of cooperation between the private sector and the Council. The 25 members of this Committee are elected by the plenary conference of NGOs holding consultative status with the CoE for a six year mandate. Meeting four times a year in Strasbourg, the Liaison Committee has no budget. Organisations involved both in the Committee’s work and in NGO groupings therefore account for all travel costs and subsistence expenses of their representatives attending these meetings.3 Nonetheless, the Liaison Committee is very active in promoting the interests of NGOs at the CoE. In 2002, it highlighted the importance of ‘quadrilogue’, a concept developed by the NGO community within the CoE which coined the idea that civil society as represented by the Liaison Committee should be on par in CoE decision-making with the Committee of Ministers, the Parliamentary Assembly and the Council of Local and Regional Authorities.4 This served as a basis for Resolution 8 of November 2003 when the CoE formally approved that interest groups’ status move beyond that of consultation and be recognised as participatory.5 The implications of Resolution (2003)8 appear to be considerable. It grants the Liaison Committee and the thematic NGO groupings observer status with the Committee of Ministers and gives them the right to address memoranda to the Committee, thus effectively enabling these NGO bodies to be involved in the definition of CoE policies, programmes and actions. Furthermore, the Parliamentary Assembly and the Congress of Local and Regional Authorities are encouraged to intensify their cooperation with private interests (Council of Europe 2003c). The CoE operates an institutionalised system to verify that the conditions required for participatory status are met by NGOs. In exchange for maintaining participatory status, interest groups must supply information, documents and opinions relating to their own field 668 S. M. Trommer and R. S. Chari of work to the Council organs on a regular basis. NGOs enjoying participatory status are further requested to specify efforts made to promote the Council’s standards, conventions and legal instruments and to give maximum publicity to the activities of the Council in the member states every four years in a detailed report to the Secretary General. Failure to do so may result in the withdrawal of participatory status (Council of Europe 2003a). The Council watches over the compliance of its member states with the European Convention on Human Rights, which can ultimately be enforced by the European Court for Human Rights, the only legally binding human rights court in the world. While the CoE has relatively limited legislative and executive influence, the European Court of Human Rights is characterised by uniquely extensive judicial powers compared to other public international law bodies, and the CoE finds itself exposed to a considerable amount of judicial lobbying. However, the judicial powers of the Court and thus the regulatory influence of the CoE are limited to the field of human rights. It is therefore interesting to note that not only classical human rights groups such as Amnesty International lobby this institution, but there are also certain interests represented at the Council which one would not have expected since their concerns seem unrelated to CoE activity. Such groups include corporate interests like the European Chambers of Commerce and Industry and the European Council of American Chambers of Commerce. Similarly, the Council of European Professional Informatics Society, the European Association of Railwaymen and the World Federation of Advertisers hold participatory status with the CoE. Given these above ideas, this paper addresses the seeming puzzle of private interest groups seeking to influence an institution which is generally perceived to lack strong decision-making powers in European political space. Much of the interest group literature presumes that interest groups seek to allocate their resources effectively in order to maximise policy influence. However, given that there is little significant policy output per se from the CoE, it remains unclear why interest groups representing relatively diverse interests are placing considerable lobbying efforts in the institution. From this perspective, this paper represents a study of why interest groups lobby the CoE, and it goes less deeply into how they lobby, on what issues, and with which success. This paper tests different explanations taken from the existing literature – ‘policy overlap’, ‘venue shopping’ and ‘epistemic communities’ – while also considering another explanation hitherto not fully developed, which we refer to as the ‘ideological mission’ thesis. The policy overlap explanation argues that in policy areas which simultaneously fall into the jurisdiction of two separate levels of decisionmaking, interest groups are faced with the choice of either lobbying both levels at the same time, or concentrating their resources on lobbying only one level, in a hope that this will extend their influence to the other level also. If this explanation is valid, one would expect NGOs to engage in The Council of Europe 669 strategic lobbying at the CoE where evidence of an overlap of decision-making with national or supranational policy levels would be found. According to the venue shopping explanation, political actors try to control the prevailing image of a given policy problem while simultaneously attempting to alter the circle of participants involved in the issue by seeking out the most favourable venue in the political system for consideration. If this explanation is valid, one would find evidence that the lobbying activities of NGOs at the Council fit into a larger pattern of controlling policy images at different policy venues, to which the CoE would ultimately need to be related. The epistemic community explanation maintains that in policy areas characterised by high levels of uncertainty, decision-makers seek the advice of expert networks that operate on a value-based rationale. If this explanation is valid, one would expect NGOs at the CoE to share causal beliefs while directing their lobbying activity towards a common political goal to which they are jointly committed. Finally, the developed ‘ideological mission’ explanation suggests that although interest groups generally operate according to a cost–benefit approach, they make certain lobbying choices which lack direct pay-off in the policy process because they believe in an idealistic value to their actions. If this explanation is valid, one would expect that the desire to influence policy-making at the CoE is motivated by a value-based belief system to which the NGOs individually or collectively adhere. The overall argument to be made is that while each individual explanation is insufficient, taken together they can help to understand the NGO presence at the CoE. The conclusions highlight generalisations that can be taken from this study. In terms of methods of analysis, the study examines Council of Europe publications, internal CoE documentation and interviews with private actors operating in the CoE. From autumn 2001 to autumn 2003, research was carried out in Strasbourg where sessions of the Parliamentary Assembly, the NGO Liaison Committee and different NGO groupings were attended and observed. Open-ended, semi-structured interviews were carried out during this time with over 30 officials from different backgrounds, including ideological movements, professional organisations and human rights groups. Exploring Different Explanations The Policy Overlap Explanation Policy overlap is a concept recently developed in the literature analysing public policies at both levels of EU governance (Chari and Cavatorta 2002). These authors observe lobbying strategies in policy areas that simultaneously fall into supranational and national jurisdictions. In these areas, two separate but related decisions must be taken by two sets of policy actors. Overlap issues are thus issues upon which neither the domestic nor the supranational level can unilaterally decide. Rather, the final policy 670 S. M. Trommer and R. S. Chari outcome depends on two separate decisions taken on different levels of European governance, highlighting that both levels of policy-making have a decisive role in shaping outcomes. In this scenario, private actors are therefore faced with a choice: they can either lobby both national and supranational decision-makers, or attempt to influence only one side, potentially using this set of actors to influence the other level. Applied to understanding developments in the CoE, this explanation would suggest that private interests attempt to influence the institution because it is perceived as being one where ‘policy overlap’ occurs. Interest groups pursue a double strategy of influencing decision-making on the international level while lobbying public actors at home. However, in this case, the question of whether or not domestic and international levels share power in influencing policy outcomes is debatable. In fact, it was suggested above that the political impact of the CoE is marginal. Moreover, the Council is a classical intergovernmental organisation: there is no institutionalised division of jurisdictions between the national and the supranational level as seen in the EU political system. Thus, overlap issues would not be expected to occur since the international level has no real power to impose decisions on the domestic level. Nevertheless, one may argue that there is some evidence to suggest that private interests lobby the CoE based on ideas of perceived policy overlap. Pointing out that the CoE plays an important part in the preparation of political and legal principles, lobbyists representing social equality, human rights and professional associations at the Council affirm in interviews their perceptions that the CoE is an institution which can indirectly influence policy outcomes in their member states.6 One representative of a European human rights association reported that principles elaborated at the Council are frequently translated into national and international law. The Social Charter was given as an example of this phenomenon because its complaints procedure, similar to European law, accords rights to individuals that can be claimed against states. This is illustrated when the French trade union Syndicat National des Professions du Tourisme won a collective complaints procedure before the European Committee of Social Rights against France. Here it was later decided that the French government violated its obligations under the Social Charter by discriminating against interpreter guides with a state diploma who were denied the right to conduct guided tours in certain areas open to the public (Council of Europe 2000). Furthermore, the European Court of Human Rights in Strasbourg adds a third level of jurisprudence to the protection of the rights of European citizens and private associations. This is true as the Syndicat National des Professions du Tourisme case shows, since European Union labour law only combats discrimination against workers from another EU member state. In the case quoted above, European legislation would not have deployed its effects and the discrimination which was based on French law could not have been eliminated. The Council of Europe 671 Convinced of an existing policy overlap, private actors thus have an incentive to direct their attention towards the Council. Mazey and Richardson (2001) suggest that lobbying generally relies not only on influencing decision-making of public actors, but also collecting information on developments in all relevant policy areas in order to potentially minimise surprises. In this sense, knowing developments in different political arenas may prove as important as influencing policy outcomes: participation in intermediation institutions may thus be perfectly reasonable even without resultant policy pay-offs. Using this line of reasoning, private interests lobby the CoE because they believe that it may impact on decisions made at other levels, namely the national and the EU level. They generally use the Council as an arena in which they can exchange information with representatives of national governments through cooperation in different committees and joint conferences, such as the 1999 Strasbourg conference on market-oriented society, democracy, citizenship and solidarity, where measures to reach a socially responsible economy were discussed (Council of Europe 1999). This explanation gains more strength considering that the CoE consists of national actors representing national interests. When asked in what way their organisation benefited from being represented at the Council, all NGO representatives interviewed explained that the Council provided access to national decision-makers.7 As a forum in which wider questions connected to overall social and political developments in Europe are debated, it is an institution allowing interest groups to learn more about national governments’ stances. Representatives of organisations concerned with human rights and the environment can supply information more easily to domestic actors in the CoE compared with those at the national level. Checkel (2004) explains that the accessibility of these actors increases in more insulated, in camera settings with limited public attention such as the CoE. He has further shown that persuasion of political and social agents is effective in promoting change when the persuader engages in regular, principled debates (Checkel 2003). One representative of an NGO promoting social justice highlighted this aspect, stating that private actors continuously use the Council ‘to remind government representatives of the responsibilities they carry in the creation of an equitable and just Europe’.8 Referring to the benefits of lobbying the Council, another representative of a human rights NGO argued that his organisation won important political battles at the Council that facilitated the pursuit of the organisation’s goals on the domestic level. In particular, the inclusion of homosexuality in the set of equal rights allowed the NGO to justifiably press for similar national level legislation. At the same time, many of the national actors represented in the CoE also participate in the EU decision-making process. Thus, the CoE’s Committee of Ministers consists of the 46 foreign ministers; 25 of these actors simultaneously comprise the EU’s Foreign Affairs Council and they sit with their relevant heads of government in the European Council which gives impulse to the general direction of EU policies. Interest groups 672 S. M. Trommer and R. S. Chari perceive that ‘personal contact with public actors from different political systems allows us to extend our influence to those systems’.9 One lobbyist of a human rights NGO in the CoE therefore suggested that lobbyists tend to coordinate their activities with their organisations’ representatives to the EU,10 stressing the importance of not only working within the hierarchy of one’s own institution, but also attempting to work ‘diagonally’ across institutions. In his organisation, the representatives to the CoE and to the EU functioned as each other’s replacement and their cooperation was described as taking on the character of a ‘symbiosis’. While this representative worked at the CoE, an institution separate from the EU political system, it was contended that ‘de facto, we all know one another’.11 In sum, one may argue that the policy overlap explanation is important because it points to an essential problem lobbyists face. In political domains in which a state has international obligations, actors are open to influences that originate outside the national system. This leads to a complex and often intelligible process of decision-making in which the real impact of domestic or international influences on the policy outcome is almost impossible to determine. The scenario at the CoE illustrates a situation in which the extent of overlap between the national and the international level is not regulated by binding rules. At this high degree of uncertainty, simply lobbying the powerful centre of decision-making appears to be a risky strategy. The policy overlap explanation points out that lobbying the Council is thus partially driven by risk aversion. Regardless of the strengths of the policy overlap explanation, however, one may conclude that the same dilemma found in the initial problem somewhat remains: under the presumption that political actors allocate their resources rationally and that the CoE is an institution of limited political impact, the fact that private interests lobby this institution so extensively still appears as a paradox. In other words, while the explanation may point to a strategy of potentially minimising risks and indirectly influencing some policy outcomes at the domestic level, accepting the explanation that interest groups have actively tried to sharpen and enhance their position in the CoE decision-making process for over 50 years on the sole basis of perceived policy overlap is not convincing. In fact, in order for this to be true, private interests must be seen as static actors who are not capable of learning and who pursue adopted strategies even if these turn out to be inefficient. As such, we turn to ideas raised in a hypothesis first outlined by Baumgartner and Jones (1991) highlighting the importance of ‘venue shopping’. The Venue Shopping Explanation Baumgartner and Jones (1991) develop ‘venue shopping’ as a concept in connection with the ideas of ‘policy image’ and ‘policy venue’. Analysing the American political system, they claim that policy actors try to control the The Council of Europe 673 prevailing image of a given policy problem while simultaneously attempting to alter the circle of participants involved in this issue by seeking out the most favourable venue in the political system for consideration. On the one hand, the term policy image refers to existing beliefs and values concerning a particular policy problem, while, on the other, policy venues are sets of political institutions within a system that can deliberate a given issue. According to Baumgartner and Jones (1991), policy images are favourably received in some institutional venues, while they would be considered second order issues in others. Since any given conflict may be directed to a variety of venues, they suggest that political actors search for favourable venues within a given political system through a trial-and-error process or an evolutionary search. While actors seek out new venues which they hope will be receptive to their views, each success leads to some change in the policy image as more groups seek to lobby within the political system. Baumgartner and Jones (1991) also argue political actors may search in a variety of arenas at once. Venue shopping thus describes a dual strategy consisting of the presentation of a policy image and the search for a policy venue receptive to it. It is therefore an interactive process characterised by positive feedback, which leaves those actors that find themselves on the losing side of the political debate with an opportunity to find more venues within the system for their issues. Considering this model to explain developments in the EU, Mazey and Richardson (2001) suggest that the behaviour of interest groups in the EU fits the pattern of Baumgartner and Jones’ (1991) venue shopping hypothesis. They additionally contend that the principle of rational allocation of lobbying implies that interest groups participate in institutions of limited influence where there may be no direct policy pay-offs. This behaviour is perfectly rational since ‘interest groups will seek to exploit new opportunity structures or venues as a means of maximizing their capacity to shape public policy to their advantage’ (Mazey and Richardson 2001: 218). Prima facie, the venue shopping argument seems to be somewhat problematic when explaining lobbying strategies in the CoE: the organisation is neither part of the EU political system, nor does it constitute a political system of its own using Easton’s (1957) definition. However, as pointed out earlier, rules concerning the field of human rights are, in principle, legally binding in all of the Council’s member states. From this perspective, the CoE can be considered a favourable venue for human rights issues and related interests whose decisions influence the domestic level. Since the CoE helps to define the prevailing policy image in these areas, it is strategically lobbied by private interests which are venue shopping. The Council presents itself as a favourable policy venue for the consideration of issues for two reasons. First, although the Council’s original activities were related to the field of human rights, over time this has expanded to include other areas such as social policy, environmental conservation, cultural promotion, and the consolidation of European 674 S. M. Trommer and R. S. Chari democracies. As a policy venue, it is thus receptive to private groups concerned about these themes. With this in mind one may argue that the policy image, notably of human rights issues debated at the Council, has subsequently been subject to change. Political domains not traditionally related to human rights issues are affected by efforts to protect human rights, demonstrating that an existing set of values can change to comprise a larger scale of issues when considered in a policy venue favourable to it. As pointed out above, the CoE is only a relevant policy venue, that is to say a policy venue from which influence on the EU and domestic policy systems can be exercised in the field of human rights, since it is not perceived as having any real powers in other policy domains. Following Baumgartner and Jones (1991), private actors try to participate in the shaping of policy images in policy venues which are part of a given political system. Mazey and Richardson (2001) admit that shaping public policy images even at a policy venue of limited influence within the entire political system may prove to be beneficial for private interests. The evidence from the CoE suggests, however, that NGOs extend policy images at the CoE policy venue to include areas in which the Council does not actually form part of any political system. This is seen in the case of social cohesion where the CoE managed to expand the set of fundamental rights guaranteed by all of its member states to include rights as outlined in the Social Charter, although standards such as non-discrimination in the workplace do not traditionally feature among fundamental human rights. By shaping the policy image of fundamental rights to include social standards within the CoE policy venue, interest groups helped turn social cohesion into a policy area in which CoE legislation is binding on all member states. In participating in the extension of the human rights policy image at the Council, NGOs thus helped to create a new relevant policy venue for questions of social policy which had not previously had influence on EU and domestic political systems. In other words, even if the institution has virtually no influence on any political system in a given policy area (for example, the CoE and social policy), by lobbying an institution that is also ideologically motivated, private interests can cooperate with the public actors at the CoE to include the given policy area in the realm of their specific policy concerns (such as human rights). This fact in turn creates a link between the institution they are lobbying and the political systems they are ultimately trying to influence, which in this case includes both domestic and EU systems. It can be seen as extended venue shopping because the CoE institution was never considered to be a venue in this policy area before. Evidence of this dynamic is seen when interest groups were asked what motivated them to lobby the Council of Europe. In response, all representatives interviewed identified the desire to broaden the scope of the issues they represent.12 Thus, one representative of an NGO primarily concerned with poverty-related issues explained that the Council’s statutory aims of promoting human rights and democracy today serve to expand its The Council of Europe 675 action to the fields of education, equality and poverty. This particular development has been accentuated as more countries that have undergone democratic transitions adhere to the Council and as poverty has become a more acute problem in Europe. Second, the Council serves as a favourable policy venue because it considers participatory democracy to be one of its core values and, therefore, encourages civil society participation. This is in line with Checkel’s (2004) idea that brainstorming and depoliticised institutional venues are more open to processes of interaction between individual actors, which in turn may enable one group to persuade the other into attitude change and lead to deeper levels of cooperation. The Chairperson of the Liaison Committee confirmed this finding in interviews. He explained that trying to first gain participatory status with the Council in the 1990s initially seemed illusionary.13 However, when lobbying activities began to promote direct civil society participation in the CoE decision-making process, private interests surprisingly discovered that public actors reacted positively. As the Parliamentary Assembly would later note, the Council considers ‘participatory democracy as an indispensable element in the development and consolidation of democracy’ (Council of Europe 2003c: 3). Because the CoE serves as a venue for civil society participation, one may argue that private interests utilise the opportunity to further define their own image as legitimate partners in the political process. For example, a European teachers’ association representative acknowledged that a goal in lobbying was actively to shape the general image of private interests as promoters of their own position in other national and international systems, while solidifying their role as serious policy participants.14 This evidence suggests that the venue shopping approach as hypothesised by Baumgartner and Jones (1991) operates on the CoE level: it is an institution favourable to the participation of civil society in European governance and private actors from areas such as human rights, social rights, environmental standards and other related fields lobby this institution knowing that their interests will be openly received. Private actors use the favourable atmosphere at this venue to change their own prevailing policy image while acquiring legitimacy as political partners who seek to expand their sphere of influence. By influencing their policy image to their advantage, private interests thus turn from a simple provider of information and expertise to an institutionalised partner. With this in mind, the venue shopping explanation helps demonstrate that influencing their prevailing image can have a positive impact on lobbying activities in general. Thus, lobbying activity is not only comprised of collecting information and influencing policy outcomes; rather, shaping the image of one’s interest group is an equally important aspect of any lobbying strategy. Yet, even though private interests lobby the CoE because they can partake in the definition of the policy image in an institutional venue that fosters participation, this form of venue shopping cannot alone explain why 676 S. M. Trommer and R. S. Chari interest groups lobby the CoE. This is because enhancing their role and shaping their organisation’s image is only beneficial within the CoE arena, given that its decisions have marginal impact and limited influence on other regional, national or international bodies. Although private interests can promote their causes and prestige as partners in the CoE’s process, this does not affect their status in other political systems because the Council is an independent international organisation. The idea of acquiring a favourable image in an organisation of limited political impact appears, quite like the policy overlap explanation, as a paradox: it cannot be considered a sufficient explanation because, for this explanation alone to be true, it would have to be presumed that private actors are incapable of learning and of changing inefficient strategies over time. As such, focus is turned on a third explanation highlighting the importance of epistemic communities. The Epistemic Community Explanation The concept of epistemic communities was first developed by Haas (1992) in order to understand better the role of expert committees in the process of European public policy-making. Haas (1992) observes networks of professionals from a variety of disciplines and backgrounds who form socalled epistemic communities based on a shared set of normative beliefs, shared causal beliefs, shared notions of validity and a common policy enterprise. An important characteristic of any epistemic community is that the group’s rationale for weighing and validating knowledge as well as its analysis of possible policy actions and desired outcomes is value-based. As such, epistemic communities tend to associate a set of common practices with a set of problems to which they direct their professional competence. Haas (1992) presumes that this is done out of conviction that human welfare will be enhanced as a consequence. These groups become most influential in policy areas where the success of policy coordination depends heavily on the behaviour of other players which, in turn, cannot directly be controlled. This process is very much the case in transnational policy-making which is characterised by a very high level of uncertainty since consequences of policy choices are often hard to anticipate. According to Haas (1992), it gives rise to a desire for information among decision-makers which is not so much based on purely technical knowledge but rather on human interpretation. Adler and Haas (1992) argue that epistemic communities use four distinct strategies in order to influence policy-making. First, such communities may contribute to policy-making by policy innovation, that is to say by framing a certain issue according to their own convictions and beliefs. Second, policy diffusion refers to a mechanism used by epistemic communities whereby they communicate via transnational links in order to make their views known. The fact that these views are consequently spread around the globe contributes to the strength of their arguments when facing national The Council of Europe 677 decision-makers. Policy selection is identified as a third way in which epistemic communities exert influence. According to this mechanism, decision-makers will seek advice from such epistemic communities which they know will support their views in order to gain approval of their policy choices. Finally, Adler and Haas (1992) use the term policy persistence in order to express the idea that the continuation of consensus of beliefs and goals over time among the members of the epistemic community contributes to their credibility and hence their authority. Verdun (1998) criticises Haas’ definition for being too rigid ever to apply to any given community of experts, since his conditions are simply extremely difficult to meet. Verdun (1998), however, acknowledges the usefulness of the approach because it underlines the role of values and convictions in policy-making in general and during the process of policy formation in the period prior to the final decision-making process in particular. According to her, an epistemic community is essentially characterised by two elements, namely by shared causal beliefs and by the commitment to a common political goal that is based on knowledge. How applicable are the ideas raised in this literature in understanding CoE developments? First, the NGO community at the CoE clearly qualifies as a network of professionals from various disciplines and backgrounds sharing normative beliefs that provide a value-based rationale for their action. Evidence is seen in the continuous reference to an idealistic view of European democratic governance which, according to the NGO community at the CoE, is characterised by principles elaborated as a direct consequence of the World War II experience, such as pacifism, transnationalism and adherence to human rights. This linkage does not exclude the adherence of corporate interests to such a community, since these groups may find it beneficial to be linked with democratic and human rights values from a company image and marketing point of view. Second, NGOs at the CoE share causal beliefs which serve as a basis for elucidating the multiple linkages between possible policy actions and desired outcomes. As pointed out by the Chairperson of the Liaison Committee, Daniel Zielinski, all of the NGOs represented at the CoE are convinced of the fact that the continuity of democracy as a political model depends on third sector participation in the decision-making process. It is based on the idea that NGOs function as ‘schools of citizenship and democracy’ (Council of Europe 2003d: 14). This, in turn, forms the core of their common policy enterprise, which appears to be the general enhancement of the role of NGOs in processes of policy formation. At a conference held by the CoE and the Liaison Committee of NGOs enjoying participatory status, Zielinski explicitly stated that in the field of democratic governance ‘the Council of Europe can serve the world as a regional model’ (Council of Europe 2003d: 14). Additionally, decision-makers at the CoE actively seek advice and interpretation from NGOs enjoying participatory status with the Council, while NGOs readily offer such advice, reflecting commitment to a common 678 S. M. Trommer and R. S. Chari political goal within the epistemic community. Evidence of this is seen in the September 2003 report of the Parliamentary Assembly which states: ‘several Assembly activities rely on information and advice provided by interest groups when organising hearings and seminars, preparing fact-finding visits, election observation and in the preparation of reports’ (Council of Europe 2003b: 4). In September 2003 Lord Judd of the Parliamentary Assembly furthermore argued that the CoE depended primarily on NGOs for the quality of their research and their practical front-line experience.15 Similarly, interest groups and CoE organs interact in committees, common projects, and joint conferences in order to develop common rules. For example, members of the Congress of Local and Regional Authorities and intergovernmental committees met with private interests in Strasbourg in 2002 to discuss the integration of migrants in local public life (Council of Europe 2002e). The Council, together with these groups, subsequently produced a manual for local authorities and established a network of advisory councils of foreign residents. Furthermore, as the then Chairperson of the NGO Liaison Committee Daniel Zielinski highlighted, groups were involved in the planning process and the drafting of CoE conventions and charters (Council of Europe 2002c). If we have shown the NGO community at the CoE to qualify as an epistemic community in Verdun’s terms, we have to admit, however, that this explanation remains highly descriptive. The concept of epistemic communities is extremely useful in evaluating the role of expert groups in policy-making. However, it cannot help to explain why such experts, who are representatives of interests, perceive it as beneficial to provide a given institution with their advice. It is trivial to state that for many NGOs enjoying participatory status, the CoE appears as their natural policy environment. As one member of the Parliamentary Assembly noted, complementary, if not similar, objectives are pursued by many interest groups and the CoE.16 This observation does not solve our initial puzzle, however, of knowing why NGOs representing all kinds of interests lobby this seemingly weak institution so extensively. If the weakness of the epistemic community explanation stems from its largely descriptive nature, it has to be acknowledged that the attempt to examine the role of values and beliefs in the decision-making process adds an angle to the analysis of political activity which may prove beneficial in solving our puzzle despite the fact that it is often neglected by political science. With theoretical explanations from the literature failing to fully explain why NGOs lobby the Council so vividly, we thus turn to examine the impact which ideological convictions may have on the development of lobbying strategies. The Ideological Mission Explanation Although not fully developed in the existing literature, a potential theoretical explanation argues that lobbying the CoE is driven by a sense The Council of Europe 679 of ‘ideological mission’. Interest groups and the CoE have more in common than a set of shared values and interests in policy outcomes. Rather, interest groups are relevant partners for the CoE, and vice versa, because both hold an idealistic view on European democratic governance. In order to draw out this argument, and guided by authors such as Claus Offe (1980) who argue that the ideology of groups is constitutive of their behaviour in political space, one may start with the proposition that a great number of interest groups represented at the CoE rely on ideals. These groups’ raison d’eˆtre is often a spontaneous act based on an idealistic or emotional impulse to protect or promote a set of values that are perceived as being very valuable or even threatened by society. Amnesty International (AI), for example, was launched in 1961 by Peter Benenson after he read about how two Portuguese students were sentenced to seven years in prison for raising their glasses in a toast to freedom (Amnesty International 2004). A worldwide newspaper appeal that year resulted in more than 1,000 offers of support for an international campaign to protect human rights. After years of political activity, AI’s structures have become institutionalised, as seen in its sending delegations to hundreds of countries to represent political prisoners, taking up hundreds of legal cases, and organising national branches in dozens of countries. With groups such as AI acquiring expertise in their field, they become legitimate, credible members of civil society and partners in the political process. As expressed by the Chairperson of the Liaison Committee, Catherine Mieg-Schaller, several groups are ‘impelled by ideological references and are therefore affected by political issues, where their ideological reference allows them to perform a distinctly political function in spite of their independent status’ (Council of Europe 1995: 10). Further evidence of this ideological motivation is seen when NGO representatives from human rights organisations highlighted concerns for social equality and identified their desire to have an impact on European policy-making in the name of their organisation.17 When confronted with the statement that the CoE was an organisation of limited political impact, all lobbyists interviewed insisted on the specific nature of the debates held at the Council: the organisation offers a unique opportunity for such groups to partake in debates not otherwise fully allowed in other political fora. These debates concern problems in society, including fundamental human rights issues, health problems including HIV/AIDS, and amelioration of sustainable development and cultural dialogue. In their view, lobbying the Council is a ‘rational choice’ as the institution considers themes not otherwise equally debated elsewhere. Additionally, this institution is open to NGO participation since, as Checkel (2004: 12) notes, the mandate of the CoE is ‘to think big and puzzle through issues in an open way’. An example is seen in the action field ‘North–South Dialogue and Solidarity’ whose aim is to encourage dialogue between industrialised and developing countries (NGO North–South Dialogue 2004). Interest groups pertaining to this larger structure regularly invite Christian, Jewish and Muslim religious leaders to 680 S. M. Trommer and R. S. Chari pursue non-confrontational debates within the CoE. Although NGO representatives of human rights and social equality organisations confirmed the limited pay-off from partaking in such debates, they underlined their view that such activities served as a reference point to highlight ‘Europe’s conscience’18 and to counteract EU-level policies motivated purely by economic interests. Public and private actors at the Council furthermore share an ideal of global governance with a strong emphasis on civil society participation that they try to promote through their joint activities and conferences. As Anheier (2002: 23) suggests, debates on governmental reform at national levels in North America, Europe and Japan are characterised by an ‘absence of a wider vision of what kind of future society we have in mind when we discuss the role of the third sector’, that is the role of civil society. Speaking for the Secretary General, Hans de Jonge suggested that it was the Council’s task to define what civil society is in order to be able to profit from its capacities to serve the development and the consolidations of democracy in Europe (Council of Europe 1995). Similarly, the Chairperson of the Liaison Committee, Daniel Zielinski, who criticised the EU, the IMF, the WTO and the World Bank for only recently discovering the benefits of civil society participation in the policy-making process, stated that: The Council of Europe remains an ideal setting for developing civil society, and for advancing the cause of democracy and human rights. By strengthening its relations with NGOs . . . the Council will be retaining a firm lead over all the other international institutions and acting as a pioneer, responding to topical issues and citizens’ new needs through the development of structured dialogue. (Council of Europe 2002c: 2) Additionally, interest groups see their working environment at the Council as an alternative to the working methods of other groups at the EU level because it is more reflective of and receptive to both western and eastern European ideals. All those interviewed believe in the role of the CoE in providing a forum for the whole of Europe without the exclusion of economically weaker countries.19 In this sense, the Council of Europe is perceived as the guarantor of a united Europe, whereas the EU, even after enlargement, is seen as having institutionalised the division of Europe between EU and non-EU members. This perception is based on the CoE participants’ belief of belonging to a genuine alternative to EU lobbying environments (Council of Europe 2003d). Such an environment has astonished even interest group representatives at the EU about the facility of cooperation between public and private actors at the CoE. This confirms the NGOs’ own perception of themselves as genuine participants in, and defenders of, debates regarding sustainable democracy: constructing and The Council of Europe 681 defending vital democracies is the ideological goal pursued by all private and public partners in the Council. Evidently, the idea of a ‘ideological mission’ cannot stand alone if one wants to explain why interest groups lobby the Council. First of all, not all interests represented at the Council follow specific ideals based on moral convictions like human rights, environmental protection or democracy. Thus, the European Chambers of Commerce and Industry or the World Federation of Advertisers represent corporate interests and are not motivated by a desire to be the ‘conscience of Europe’. At this point one may, however, hint at a general development among globalised corporate interests which is seen in the concept of what may be defined as ‘ethical audits’ (Vinten 1998; Yuthas et al. 2004). According to this concept, the public image of large transnational corporations is strengthened by promoting and complying with international health, environmental, safety and human rights standards – all of which are aimed at promoting ‘social good’ – in the production and commercialisation of products. A similar approach is also expressed in the notion of ‘counteractive lobbying’ as discussed by Baumgartner and Leech (1996). While corporate interests are certainly not the motor of ideologically motivated lobbying at the CoE, their presence in such an environment may be less surprising than one would initially presume. Nevertheless, the ideological mission explanation alone remains weak because stating that the activity of interest groups is purely ideologically motivated implies groups lobby the Council for reasons presumably known only by themselves that cannot be explained from a theoretical perspective. In this sense, referring solely to ideological motivations may remain purely descriptive and difficult to measure empirically. Despite the shortcomings of this explanation, the evidence does suggest that the strong interest group presence and their high level of activity at the Council cannot easily be explained sufficiently based only on pre-existing models developed in the literature. This is because the political pay-off for interest groups lobbying the Council remains simply too weak. In other words, the discrepancy between the high level of interest group activity and the limited impact of CoE legislation cannot be resolved without introducing the idea of ideological missions: the ideological and moral background of any interest group must also be considered if one wants to understand fully why they participate in the political process. This conclusion does not mean that all other explanations tested here are insignificant. Rather, as discussed in the next section, all the explanations together may contribute to explain why interest groups have incentives to lobby. Towards a Synthesis The above evidence suggests that the individual explanations outlined in this paper are not alone satisfactory in explaining why interest groups lobby the 682 S. M. Trommer and R. S. Chari Council. However, taken together they offer an insight into what motivates private actors to take on lobbying strategies that one would not otherwise expect. What exactly is the interrelationship between the different explanations? We hypothesise that the final explanation highlighting the importance of ideological mission is a crucial foundation on which interest groups originally based their lobbying activity in the CoE. Being ideologically motivated, interest groups sought to lobby an institution that shares their ideals and values. The CoE was also an amenable institution through which specific ideological issues, such as human rights, could be discussed by interest groups that would otherwise not have had such an institutional outlet. Nevertheless, while ideological motivation helped attract interest group representation in the CoE, one may argue that the other three explanations also came into play over time in order to cement such lobbying activity. In particular, as governance in Europe witnessed the increasing significance of EU-level politics, interest groups perceived policy overlap to be occurring at the CoE in issues that were framed by ideals and ideologies, such as human rights issues. Being ideologically motivated, they thus lobbied an institution that shared their values because there was a belief that decisions made by the Council had an impact on European society. From this perspective, policy overlap and ideological motivation worked simultaneously over time in influencing interest groups to lobby the Council and seek institutionalisation of their own position. One may further hypothesise that as interest groups established a lobbying structure in the CoE, it quickly became evident that this institution was more favourable to their participation than national and supranational political systems. This is also true because the CoE as an institution pursues mostly ideologically motivated goals. For ideologically motivated private interests, the Council hence presented itself as a policy venue open to their concerns. Lobbying the CoE thus enabled interest groups to shape their own policy image and advocate their participation in European governance. By means of venue shopping, public and private actors at the Council widened the policy domain connected with a given policy issue. This had the effect that the CoE started to address certain policy problems by becoming active in policy areas which were not traditionally related to this particular issue. Since interest groups thus began to form an epistemic community advising national and EU political actors within the institutional framework of the CoE, the shaping of their image and the expansion of the field of their policy issues at the Council was believed to have a long-term effect on their image and influence in different European and national political systems. The venue shopping and epistemic community explanations are interlinked precisely because venue shopping had an influence on the perceptions national and European political actors have of certain policy areas. No payoff would have occurred for private interests by following a strategy of venue shopping in a policy venue which is not connected with a given policy The Council of Europe 683 system at all. Only by including the idea of an epistemic community evolving at the CoE and reaching out to national as well as European actors can a strategy of venue shopping be effectively pursued. Both explanations taken together therefore also add insights regarding why interest group activity at the Council has continuously increased over the past 50 years. Conclusions The first main observation made in the beginning of this paper is that the Council of Europe, despite its relatively large organisational structure, has marginal policy impact in the European political space when compared to other supranational institutions such as the European Commission or the Council of Ministers. This is because this classical intergovernmental institution has no real power to impose decisions on member states that can inevitably refuse to adopt its norms without any penalisation. The second main observation was that despite this organisation’s weak policy impact, considerable efforts have nevertheless been made by groups representing a variety of different interests who seek to influence decision-making at the Council: 400 organisations hold participatory status, invest large amounts of resources in lobbying the organisation, and develop transnational strategies to further their individual interests. Further, NGOs cooperate with one another to strengthen their own position in the political process by striving for active participation in decision-making at the Council. Both of these observations are unexpected considering that the interest group literature would suggest that if the decision-making powers of an institution are weak, private interests have little, if no incentive to allocate their resources there given that such groups are presumed to be rational actors whose primary goal is to influence policy-making. Bearing this in mind, the central question was to explain the seeming puzzle of private interest groups seeking to influence an institution that has no strong decision-making powers. Different theoretical explanations from the literature, including those relating to policy overlap, venue shopping and epistemic community, were tested. This paper argued that these three ideas only partially help explain why interest groups perceive it as beneficial to lobby the Council. As such, based on the evidence from the Council, the paper considered the hypothesis of ‘ideological mission’ which highlights that interest groups’ idealistic views on European democratic governance serves as a foundation from which lobbying activity is pursued. The main argument that was developed is that in order to understand why interest groups lobby the CoE, all four explanations are needed and must be seen as interlinked. That is, ideologically motivated interest groups lobby an institution where they perceive policy to overlap with other, more powerful levels of decision-making in Europe. Furthermore, this institution constitutes a favourable venue not only for a large number of interests, but also 684 S. M. Trommer and R. S. Chari for these interest groups’ policy image. At the Council, interest groups can thus shape their image as partners in the decision-making process according to their ideological motivations. This is seen as beneficial because there is potential for affecting the groups’ image by forming part of a community of experts, providing information and advice to political actors from the national and European level. These findings are significant because they demonstrate that the idea of ideological mission, not hitherto developed fully in the literature, is of value in explaining interest group behaviour. In addition to direct and indirect policy pay-offs that result from influencing institutions, ideological motivations play an important role in directing lobbying preferences of private interests. The ideological mission explanation is significant because denying the fact that actors can be ideologically motivated to pursue certain lobbying strategies may lead to a misinterpretation of the situation one is trying to explain. Thus, one of the main conclusions to be drawn from this study is that testing the ideological motivation of any interest group can potentially add to a general better understanding of what motivates interest groups to partake in the political process. In other words, examining whether or not ideas of ideological mission prevail within a given interest group may help improve understanding of its strategic decisions and its lobbying preferences. With these ideas in mind, future research may apply the concept of ideological mission in order to better understand interest group behaviour in the EU political system and at the domestic level. As suggested above, the ideological mission alone is not sufficient in explaining interest group strategies. However, in the example studied here, the idea of ideological mission proves to be essential in order to understand the motivations of interest groups when pursuing political activity. For this reason, the testing of ideological backgrounds of interest groups operating within national and EU institutions has potential in deepening our understanding of interest group activity at these levels of policy-making. Acknowledgements The authors wish to thank the several high-ranking officials in the CoE who were kind enough to allow interviews and access to documents throughout the study. The authors also acknowledge the constructive suggestions made by the two anonymous reviewers. Notes 1. The CoE’s Ordinary Budget in 2005 amounted to e186 million compared to e180.5 million in 2004 (Source: http://www.coe.int). 2. The EU’s Council of Ministers, which represents the national governments of the 25 member states, sets the medium and long-term EU policy agenda while the Commission is the administrative body of the EU. The European Council can be seen as the most ‘significant’ council in the sense that the summits of the EU heads of state define the EU’s The Council of Europe 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 685 general political guidelines and serve as the arena where main agreements between member states are finalised. For details please see Council of Europe (2005). For further information on this idea, please see the Council of Europe (2002a; 2002b; 2002d). While Resolution (2003)8 grants permanent participatory status to international NGOs at the Council of Europe, Resolution (2003)9 on partnership status allows the Council of Europe to establish working relations with national NGOs to cooperate on individual projects on a short-term basis. Author(s) interviews with high-level NGO representatives, December 2003, in Metz and Strasbourg. For the sake of anonymity, as requested by the interviewees, names are withheld. Interviews with high-level NGO representatives, December 2003, in Metz and Strasbourg. Interview with high-level NGO representative, December 2003, in Strasbourg. Interview with high-level NGO representative, December 2003, in Metz. Interview with high-level NGO representative, December 2003, in Metz. Interview with high-level NGO representative, December 2003, in Metz. Interviews with high-level NGO representatives, December 2003, in Metz and Strasbourg. Interview with the Chairperson of the Liaison Committee, December 2003, in Strasbourg. Interview with high-level NGO representative, December 2003, in Strasbourg. He further affirmed that NGOs ‘have much to offer to the Council in terms of their experience for the process of policy-building’ (Council of Europe 2003c: 37). For more details please see Council of Europe (2003c: 36). Interviews with high-level NGO representatives, December 2003, in Strasbourg. Interview with the Chairperson of the Liaison Committee, December 2003, in Strasbourg. Interviews with high-level NGO representatives, December 2003, in Metz and Strasbourg. References Adler, E., and Peter Haas (1992). ‘Conclusion: Epistemic Communities, World Order, and the Creation of a Reflective Research Programme’, International Organisation, 46:1, 367–90. Amnesty International (2004). The History of Amnesty International. available at: http:// www.amnesty.org.uk/amnesty/history.shtml Anheier, Helmut K. (2002). ‘The Analytical Framework’, paper presented at the Council of Europe Citizens’ Forum ‘NGOs – Key Players in Democratic Governance’, Strasbourg, 4–5 November. Baumgartner, Frank, and Bryan Jones (1991). ‘Agenda Dynamics and Policy Subsystems’, The Journal of Politics, 53:4, 1044–74. Baumgartner, F.R., and B.R. Leech (1996). ‘The Multiple Ambiguities of ‘‘Counteractive Lobbying’’’, American Journal of Political Science, 40:2, 521–42. Chari, Raj, and Francesco Cavatorta (2002). ‘Economic Actors, Political Activity and Overlap Issues: Privatisation and EU State Aid Control’, West European Politics, 25:4, 119–42. Checkel, J.T. (2003). ‘Going Native in Europe: Theorising Social Interaction in European Institutions’, Comparative Political Studies, 36:1–2 (February–March), 209–31. Checkel, J.T. (2004). Social Mechanisms and the Quality of Cooperation, Arena Working Paper 04/08, available at http://www.arena.uio.no/publications/wp_04_08.pdf Council of Europe (1995). Vilnius Conference 23–24 November, ‘NGOs and Civil Society: The Role of Non-governmental Organisations in Promoting Social Cohesion and Strengthening Civil Society in Europe’. Council of Europe (1999). Strasbourg Conference, 31 May–1 June, ‘Market-oriented Society, Democracy, Citizenship and Solidarity: An Area of Confrontation?’. Council of Europe (2000). European Committee of Social Rights, Collective Complaints Procedure, Decisions on the Merits, Volume 1. 686 S. M. Trommer and R. S. Chari Council of Europe (2002a). Parliamentary Assembly session 23–27 September, Speech by Peter Schieder, President of the Parliamentary Assembly. Council of Europe (2002b). Parliamentary Assembly session 23–27 September, Message from Lydie Polfer, Chairperson of the Committee of Ministers. Council of Europe (2002c). Parliamentary Assembly session 23–17 September, Statement by Daniel Zielinski, Chairperson of NGO Liaison Committee. Council of Europe (2002d). The NGOs and the Council of Europe, Information leaflet. Council of Europe (2002e). NGO joint meeting with the Committee of Local and Regional Authorities (2002). Available at http://www.coe.int/T/E/NGO/public/Other_events/2002/ default.asp Council of Europe (2003a). Committee of Ministers Resolution No. (2003)8. Council of Europe (2003b). Committee of Ministers Resolution No. (2003)9. Council of Europe (2003c). Parliamentary Assembly 2003 Ordinary Session Report TwentySeventh Sitting, 29 September. Council of Europe (2003d). Strasbourg Conference, 4–5 November, ‘NGOs – Key Players in Democratic Governance’. Council of Europe (2005). Council of Europe webpage, available at http://www.coe.int Easton, David (1957). ‘An Approach to the Analysis of Political Systems’, World Politics, IX, 393–400. Greenwood, Justin (2003). Interest Representation in the European Union. London: Palgrave. Haas, Peter (1992). ‘Introduction: Epistemic Communities and International Policy Co-ordination’, International Organisation, 46:1, 1–35. Mazey, Sonia and Jeremy Richardson (2001). ‘Interest Groups and EU Policy-Making Organisational Logic and Venue Shopping’, in Jeremy Richardson (ed.), European Union Power and Policy-making. London: Routledge. NGO Grouping North–South Dialogue and Solidarity (2004). Available at http://www.coe.int/ T/E/NGO/public/Groupings/North-south_dialogue_ Offe, Claus (1980). ‘Two Logics of Collective Action: Theoretical Notes on Social Class and Organizational Form’, Political Power and Social Theory, 1, 67–115. Verdun, Amy (1998). ‘The Role of the Delors Committee in the Creation of EMU – An Epistemic Community?’, RCS Working Paper, 98/44, available at http://www.iue.int/ RSCAS/WP-Texts/98_44t.html Vinten, G. (1998). ‘Putting Ethics into Quality’, TQM Magazine, 10:2 (February), 89–94. Yuthas, K., J. Dillard and R. Rogers (2004). ‘Beyond Agency and Structure: Triple Loop Learning’, Journal of Business Ethics, 51:2, 229–43.
© Copyright 2025 Paperzz