REIMBURSEMENT POLICY Medical Emergency Active ______________________________________________________________________ Policy Number: Evaluation and Management – 008.002 – Medical Emergency Policy Title: Medical Emergency Section: Evaluation and Management Effective Date: August 16, 2016 Last Reviewed: January 18, 2017 ______________________________________________________________________ Description This policy addresses coverage and reimbursement for outpatient medical emergency services and extended or after-hour clinics. Definitions Emergency department services (codes 99281-99285) are submitted by the physician or qualified health care professional assigned to the emergency room. Hospital-based emergency room care should be billed on the 837I only with the revenue code 0450. Clinic-based urgent care services may be billed under the place of service (POS) 20 billed on a professional claim (837P). Hospital-based emergency room urgent care should be billed on the institutional (837I) only with the revenue code 0456. Codes S9083 (global fee urgent care centers) and S9088 (services provided in an urgent care center) represent where the service was rendered, not the service itself. Policy Statement Some subscribers have full coverage for an outpatient medical emergency, which we generally define as the sudden and unexpected onset of a condition requiring immediate medical attention. To receive full benefits, the subscriber must seek care within specified time limits, usually within 24 to 72 hours of the onset of acute symptoms. Accidental injury may not be included in the medical emergency benefits. Many coverage plans have separate first-aid or accident benefits. Criteria for Medical Emergencies Use the guidelines below to determine if you should submit a claim as a medical emergency. Medical emergency charges should be submitted with the date and time the emergency occurred. If the emergency is related to pregnancy, also indicate that the charges were for emergency services. Were the symptoms sudden, severe and life threatening? 1 Medical Emergency Did the condition require immediate medical (not surgical) attention? Did the patient see a doctor no later than 72 hours after the problem began? Did the time or date of the visit indicate it was an emergency? The following situations generally would not indicate a medical emergency: scheduled surgeries or diagnostic procedures such as colon or IVP X-rays follow-up visits for further injections, such as antibiotics suture removal urgent but non-life-threatening situations seen during regular office hours scheduled medical or routine/preventive visits Emergency Department Services Assignment is defined as a formal relationship between the physician or qualified health care professional and the hospital whereby the physician or qualified health care professional is solely responsible for seeing patients in the emergency room during a specified time period. Physicians or qualified health care professionals who specialize in emergency medicine and use the emergency department as their place of business are generally considered assigned to the emergency room. Other physicians or qualified health care professionals who have arrangements with the hospital to be ‘‘on call’’ to see patients in the emergency department during specific hours may also be considered assigned to the emergency department while seeing patients there. In this case, the physician’s or qualified health care professional’s primary responsibility is to the emergency department and the arrangement is between the physician or qualified health care professional and the hospital, as opposed to an agreement between physicians or qualified health care professionals to cover one another’s patients over the weekend, etc. Any physician or qualified health care professional seeing a patient in the emergency department to which he/she is not assigned must submit level-of-service office calls according to CPT guidelines. Emergency department visit evaluation and management codes are restricted to the emergency place of service (23) for professional claims (837P), in accordance with CPT coding rules. Codes 99281-99285 will be denied provider liable as incompatible if submitted with any place of service (POS) other than 23. Hospital-based emergency room care should be billed on the 837I only with the revenue code 0450. Extended/After-hours Clinics Blue Cross and Blue Shield of Minnesota (Blue Cross) does not consider an extended/afterhours clinic to be an emergency department. An emergency department is defined as an organized hospital-based facility for the provision of unscheduled episodic services to patients who present for immediate medical attention. The facility must be available 24 hours a day. Clinic-based urgent care services may be billed under the place of service (POS) 20. The POS code 20 will apply office benefits to the services if submitted. DO NOT bill a corresponding 2 Medical Emergency facility claim with the revenue code 0456 if already billing for urgent care on the professional claim (837P). This would be considered duplicate billing. Hospital-based emergency room urgent care should be billed on the 837I only with the revenue code 0456. Codes S9083 (global fee urgent care centers) and S9088 (services provided in an urgent care center) represent where the service was rendered, not the service itself. Thus, they are not separately covered and will be denied as part of the primary service (such as an E/M). Documentation Submission Documentation/ must identify and describe the procedures performed. If a denial is appealed, this documentation must be submitted with the appeal. Coverage Eligible services will be subject to the subscriber benefits, Blue Cross fee schedule amount and any coding edits. The following applies to all claim submissions. All coding and reimbursement is subject to all terms of the Provider Service Agreement and subject to changes, updates, or other requirements of coding rules and guidelines. All codes are subject to federal HIPAA rules, and in the case of medical code sets (HCPCS, CPT, ICD), only codes valid for the date of service may be submitted or accepted. Reimbursement for all Health Services is subject to current Blue Cross Medical Policy criteria, policies found in Provider Policy and Procedure Manual sections, Reimbursement Policies and all other provisions of the Provider Service Agreement (Agreement). In the event that any new codes are developed during the course of Provider's Agreement, such new codes will be reimbursed according to the standard or applicable Blue Cross fee schedule until such time as a new agreement is reached and supersedes the Provider's current Agreement. All payment for codes based on Relative Value Units (RVU) will include a site of service differential and will be calculated, if appropriate, using the appropriate facility or non-facility components, based on the site of service identified, as submitted by Provider. Coding The following codes are included below for informational purposes only, and are subject to change without notice. Inclusion or exclusion of a code does not constitute or imply member coverage or provider reimbursement. CPT / HCPCS Modifier: N/A ICD-Diagnosis: N/A ICD-Procedures: N/A HCPCS: 99281-99285, S9083, S9088 Revenue Codes: 0450, 0456 Deleted Codes: N/A Policy History Initial Committee Approval Date: August 16, 2016 3 Medical Emergency Code Update: Policy Review Date: Cross Reference: N/A January 18, 2016 – originally published as RP General Coding – 046.001 – Medical Emergency RP - General Coding - 011.001 – Urgent Care / After Hours Care / Extended Hours 2017 Current Procedural Terminology (CPT®) is copyright 2016 American Medical Association. All Rights Reserved. No fee schedules, basic units, relative values, or related listings are included in CPT. The AMA assumes no liability for the data contained herein. Applicable FARS/DFARS restrictions apply to government use. Copyright 2017 Blue Cross Blue Shield of Minnesota. 4 Medical Emergency
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