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First Edition: 12/2008 2 Contents Preface Before You Begin ........................................................................................................................................ 5 Who Should Read This Guide ...................................................................................................................... 5 Goals of Documentation .............................................................................................................................. 5 Organization.............................................................................................................................................. 5 Electronic Versions of the Manuals ................................................................................................................ 5 OVNM Manuals ......................................................................................................................................... 6 Additional OVNM-Related Products .............................................................................................................. 6 About OVNM Online Help .......................................................................................................................... 6 1 ObjectMAP – An Introduction 1-1 Features ................................................................................................................................. 7 1-2 Benefits.................................................................................................................................. 8 2 ObjectMAP 2-1 2-2 2-3 2-3-1 2-3-2 2-3-3 2-3-4 2-3-5 2-3-6 2-4 2-4-1 2-5 2-6 2-7 2-7-1 2-7-2 Interface ObjectMAP GUI ..................................................................................................................... 9 ObjectMAP Window ............................................................................................................ 10 Menu Items .......................................................................................................................... 10 File Menu............................................................................................................................. 10 Edit Menu ............................................................................................................................ 11 View Menu .......................................................................................................................... 12 Tools Menu .......................................................................................................................... 15 Window Menu ..................................................................................................................... 17 Help Menu ........................................................................................................................... 17 Toolbar ................................................................................................................................ 17 Toolbar Icons ....................................................................................................................... 18 Message Bar ........................................................................................................................ 18 Status Bar ............................................................................................................................ 18 Right-Click Menus ................................................................................................................. 19 Object Class Pane ................................................................................................................ 19 View Pane ........................................................................................................................... 21 3 ObjectMAP 3-1 3-2 3-2-1 3-2-2 3-3 3-4 3-5 3-6 3-7 – The Understanding Object Mapping................................................................................................................... 23 Map Views .......................................................................................................................... 24 Subsystem View .................................................................................................................... 26 Group View ......................................................................................................................... 27 Reason of Failure .................................................................................................................. 28 Hierarchy Maps ................................................................................................................... 29 List Maps ............................................................................................................................. 30 Object History ...................................................................................................................... 31 EMS Event Processing ........................................................................................................... 33 4 Working with ObjectMAP 4-1 Prerequisites ......................................................................................................................... 34 4-2 Color Codes in ObjectMAP ................................................................................................... 35 4-3 Adding Objects to Map ........................................................................................................ 37 4-3-1 Adding Objects to a New Object File ..................................................................................... 37 4-3-2 Adding Objects to an Existing Object File ............................................................................... 40 4-4 Setting Sound Alarms for Objects ........................................................................................... 41 4-5 Deleting Objects from Map.................................................................................................... 41 4-6 Viewing Hierarchy Maps ....................................................................................................... 42 4-7 Viewing List Maps................................................................................................................. 43 4-8 Viewing Object History ......................................................................................................... 44 4-9 Viewing Object Details.......................................................................................................... 46 Preface 3 4-10 Viewing Object Location Details ............................................................................................. 47 Document Feedback Form Preface 4 Preface ObjectMAP is an application that brings real time and customized monitoring of object states at the Group, SubGroup, System, Subsystem, Threshold and Object levels for your Enterprise. The ObjectMAP Guide gives you information about the product and the instructions for using it. Designed to meet the practical needs of the HP NonStop environment, this guide explains the concepts behind ObjectMAP and illustrates all the facets of the software. This guide contains all the information necessary to understand ObjectMAP and to use it effectively to solve your HP NonStop Enterprise Management issues. Before You Begin Before reading the documentation, you are expected to have a basic understanding of the Windows Operating System, as well as the HP NonStop environment. Who Should Read This Guide The target audiences for the ObjectMAP Guide are the people working in the systems operation/support groups, responsible for using ObjectMAP for managing the HP NonStop systems. Goals of Documentation After reading the ObjectMAP Guide, you should know the following information. • The features and benefits of ObjectMAP. • The various interface components of ObjectMAP. • The various concepts used in the software. • Using various features of ObjectMAP. Organization The guide is organized as follows: Sr. No Chapter Name Description Chapter 1. ObjectMAP - An Introduction This chapter introduces ObjectMAP and describes its features and benefits. Chapter 2. ObjectMAP - The Interface This chapter describes the various features available with ObjectMAP GUI along with the interface components like menus and toolbars. Chapter 3. ObjectMAP - The Understanding This chapter describes the various concepts of ObjectMAP. Chapter 4. Working with ObjectMAP This chapter provides instructions on how to use the various features of ObjectMAP. Electronic Versions of the Manuals All manuals are available as Adobe Portable Document Format (PDF) files in the documentation directory on the HP OVNM product CD-ROM. All manuals are also available in the HP web server directory. For details, contact the appropriate HP support service. Preface 5 OVNM Manuals This section provides an overview of the OVNM documentation and their contents. Manual Description Media OVNM Concepts Guide Explains OVNM features, functions, benefits, architecture, and data flow. Describes OVNM agent and server components. PDF OVNM Installation Guide Explains how to install, configure and start and stop OVNM components PDF OVNM User Guide Explains how to use the OVNM utilities and troubleshooting procedures for OVNM. PDF OVNM SNMP Adapter Guide Covers installation and configuration. SNMP Adapter is used when SNMPcompatible management consoles are used. such as HP Operations Network Node Manager, BMC’s PATROL, and IBM’s NetCool PDF OVNM Console Guide Explains the Console interface and provides the instructions on how to use the software effectively. PDF OVNM Object Configuration Client Guide Explains the Object Configuration Client (OCC) interface and provides the instructions on how to use the software effectively. PDF OVNM Object Reference Guide Lists the various threshold policies in Object Configuration Client (OCC). PDF OVNM ObjectMAP Guide Explains the ObjectMAP interface and provides the instructions on how to use PDF the software effectively. OVNM ObjectStats Guide Explains the ObjectStats interface and the instructions on how to use it effectively. PDF OVNM Event Management Guide Explains the concepts of Event Integration. PDF Additional OVNM-Related Products This section provides an overview of the OVNM-related manuals and their contents. Manual Description Media Performance Agent OVNM Performance Agent for HP Operations PDF PDF SMART Plug-In SPI for MQ-SERIES PDF SPI for BASE24 PDF About OVNM Online Help This preface describes online documentation for the HP Operations Agent for NonStop (OVNM) graphical user interfaces (GUIs). Help File Description Object Configuration Client Explains the Object Configuration Client GUI and how to use the interface effectively. ObjectStats Explains the ObjectStats GUI and how to use the interface effectively. Console Explains the Console GUI and how to use the software effectively. ObjectMAP Explains the ObjectMAP GUI and how to use the software effectively. Host Installation Client Explains the Host Installation Client GUI and how to use the interface effectively. Host Management Client Explains the Host Management Client GUI and how to use the interface effectively. Preface 6 1 ObjectMAP – An Introduction ObjectMAP provides real-time and customized monitoring of object states at the Group, Sub-Group, System, Subsystem, Threshold, and Object levels for your enterprise. It provides drilldown, real time and customized viewing of object states, which allow you to proactively monitor for mission critical systems. This chapter lists the main features of ObjectMAP and points out the advantages this software offers. 1-1 Features ObjectMAP provides an interactive and easy to use interface, which allows drill down and customized viewing of object states. Some of the significant features of the software are described below. • Customized Viewing of Object States: ObjectMAP allows the user to set the levels of monitoring from group, sub-group, system, and subsystem to threshold and object levels. Depending on the usage and criticality of the object for the organization, object details can be displayed at different levels. • Group and Sub-Group Monitoring of Objects: ObjectMAP allows the user to monitor user-defined groups and sub-groups. It allows you to view a group-wise classification of objects, where group is the highest in the hierarchy and objects are the lowest. • EMS Event Monitoring Facility: ObjectMAP provides the facility to map any EMS event as an object. The view of an object contains the name of the group and threshold name specified with the event. The user can insert a single object or multiple objects in the same view, thereby covering all the subsystems and objects, which log an event in the violation state for a given subsystem. • Hierarchy Maps: Objects can also be viewed using the Hierarchy Maps, which provide a different view of the selected entities. • View Reason of Object Failure: The user can view the reason of failure for a particular object regardless of the severity of the object. This way, it becomes possible to not only know the severity level of the object but also the reason for the object to be in a violation state. • Sound Alarm: ObjectMAP alerts users when a policy is violated. The user can set alarms for thresholds that they want to monitor, ensuring that violations are detected as soon as they occur. • Viewing All Objects in a Single Snapshot: The user can view all the objects in a single snapshot using ObjectMAP. The different views allow the user to monitor objects under different classifications like nodes and groups. • Object History: ObjectMAP displays the history of an object. This way, the user accesses business critical information for objects, including the status, threshold, time, and the status text. • Facility to Store Event and State History for Objects: ObjectMAP displays details about a specified number of EMS event objects in the memory. The ‘state’ of the object is maintained on the NonStop. You can specify the number of events, which ObjectMAP needs to display, regardless of the type of threshold violated. • List Maps: ObjectMAP allows the user to view details of the selected subsystem or subgroup in multiple views. The user can open a different List Map window for each subsystem/subgroup and monitor its object state changes in a separate window. ObjectMAP – An Introduction 7 1-2 Benefits ObjectMAP provides the following benefits. • Improved Service Level Availability: ObjectMAP brings customized viewing of object states, allowing the user to focus on business critical issues. This ensures high system availability and performance through detailed and customized classification of object states. • Detailed Drill-Down Viewing of Object States: ObjectMAP provides different levels of viewing the details of an object. It provides a drill-down view right from the system level to an individual object level, which allows the user to monitor objects at different severity levels, depending on its relevance and business significance. • Real-Time Viewing of Objects: ObjectMAP brings real-time object status information, which allows the operations staff to take appropriate recovery actions as and when an object goes into violation, thereby ensuring continuous management of critical objects. • Enhanced Operator Productivity: The easy to use interface of ObjectMAP, such as menus and toolbars eliminate the need for the operations staff to be trained on platform-specific skills, thereby ensuring an effective management of the system. • Reduced Costs: As ObjectMAP acts as a single point of monitoring objects that are critical for you business, it reduces the overhead of monitoring your business environment. • Policy Based Management: ObjectMAP allows the user to monitor existing monitoring policies of the organization. Based on the specific business requirements, views can be customized ensuring focused monitoring for critical objects. ObjectMAP – An Introduction 8 2 ObjectMAP Interface The user interface of ObjectMAP, such as menus and toolbar options are described in this chapter. 2-1 ObjectMAP GUI The ObjectMAP GUI contains the following interface components. • Menu Bar • Toolbar • ObjectMAP Window Areas • Message Bar • Status Bar Figure 2-1 ObjectMAP GUI ObjectMAP Interface 9 2-2 ObjectMAP Window The ObjectMAP window is divided into the following panes. • Object Class Pane: This pane is located on the left side of the ObjectMAP window and displays the object tree structure. The order in which an object class is displayed is ALLOBJECTS, NODE, TANDEM, SUBSYSTEM, OBJECTCLASS, THRESHOLD, and OBJECT. The objects are displayed in a tree view that lists the nodes along with the subsystems. • View Pane: This pane is located on the right side of the ObjectMAP window and displays the system status at various levels. The object information displayed in the pane includes the Node, Subsystem, ObjectType, Object, Manager, Status, LastUpdated, and Reason fields. 2-3 Menu Items The following menu options are available on the ObjectMAP window. • File • Edit • View • Tools • Window • Help Figure 2-2 Menu Bar 2-3-1 File Menu The File menu is the first menu on the Menu bar. Figure 2-3 ObjectMAP File Menu The options available on the menu are as follows. • New: Select this option to open a new object file window. It also allows you to reset the view of the object file. The shortcut for this option is available on the toolbar as the icon. • Open objects file: Select this option to open an existing object file. • Save objects: Select this option to save the objects to a file. • Save objects to a file: Select this option to save the objects to a new file. • Recent File: Select this option to view a list of the previous files, which were opened in ObjectMAP. • Exit: Select this option to exit the ObjectMAP application. ObjectMAP Interface 10 2-3-2 Edit Menu The Edit menu is the second menu on the Menu bar. Figure 2-4 ObjectMAP Edit Menu The menu options available in the Edit menu are as follows. • Delete Selection: Select this option to delete the selected object. This implies that the object will no longer be displayed on that view even if the state of the object changes. • Find: Select this option to view the Find Object dialog box, which allows you to find a specific object. Figure 2-5 Find Object Dialog Box ObjectMAP Interface 11 2-3-3 View Menu The View menu is the third menu on the Menu bar. Figure 2-6 ObjectMAP View Menu The menu options available in the View menu are as follows. • Toolbar: Select this option to toggle the displayed and hidden modes of the toolbar. • Status Bar: Select this option to toggle the displayed and hidden modes of the Status bar. • Legend: Select this option to view the Legend dialog box. You can see the color mappings of the various object states using this dialog box. Figure 2-7 ObjectMAP Legends ObjectMAP Interface 12 • Log window: Select this option to view the Log window, which shows the various messages that have updated the states of the objects within ObjectMAP along with the time and description. Figure 2-8 Log Window • Host Connection alerts window: Select this option to view the Host Connection Alerts window. The window displays the connection status of the host as lost or reestablished. Figure 2-9 ObjectMAP Host Connection Alerts Window • Main View Type: The Main View Type menu option has the following submenus. • Subsystem View: Select this option to view the objects categorized according to subsystems. The shortcut for this option is available on the Toolbar as the Subsys View icon. • Group View: Select this option to view the objects categorized according to groups. The shortcut for this option is available on the Toolbar as the Group View icon. NOTE: Clicking one of the view menu option enables the other option. ObjectMAP Interface 13 • • Navigate: The Navigate menu option has the following submenu. • Move Up a Level: Select this option to view the objects one level above the displayed level. The shortcut to this menu option is available on the Toolbar as the Move Up icon. • Move Down a Level: Select this option to view the objects one level below the displayed level. The shortcut to this menu option is available on the Toolbar as the Move Down icon. Configure Levels: Select this option to view the Select Levels dialog box. You can configure the object levels to be displayed using this dialog box. Figure 2-10 ObjectMAP Select Levels Dialog Box • Configure Severities: Select this option to view the Object Severities dialog box. Only the objects that are classified in the severities selected in the dialog box will be displayed in ObjectMAP. This only impacts the objects displayed in the View pane. Figure 2-11 ObjectMAP Object Severities Dialog Box The shortcut for the Configure Severities option is available on the toolbar as Severities icon. • Lock: Select this option to lock the displayed view. This prevents the user from adding objects to the locked map file. Clicking the Lock menu displays the Lock/Unlock view enterpassword dialog box. On entering the password for the particular node and clicking the OK button, an icon is displayed on the Messagebar indicating that the file is locked. To unlock the view, follow the same procedure. Passwords are optional when locking the view. If you use a password to lock a view, you must enter the same password to unlock it. ObjectMAP Interface 14 2-3-4 Tools Menu The Tools menu is the fourth menu on the Menu bar. Figure 2-12 ObjectMAP Tools Menu The menu options available in the Tools menu are as follows. • Map Objects: Select this option to view the MAP Objects dialog box. You can select and add the entire node or individual objects to be mapped using the MAP Objects dialog box. The shortcut for the command is available on the Toolbar as the Map Objects icon. Figure 2-13 ObjectMAP MAP Objects Dialog Box • Synchronize Node: Select this option to synchronize the objects of a particular node with the backend. • Quick Synchronize All Nodes: Select this option to synchronize all the nodes quickly without adding new objects. • Synchronize All Nodes (full synchronize): Select this option to synchronize all the nodes. • Clear Log Window: Select this option to clear the log files from the Log window. A confirmation dialog box is displayed. To clear the log, click the Yes button. ObjectMAP Interface 15 • Save Log To File: Select this option to save the Log to an external file. Clicking the Save Log To File menu option displays a Select file dialog box. Select the file where the log is to be saved and click the Save button. • Managed Subsystems: Select this option to view the Managed Subsystems dialog box. You can select or deselect the desired subsystems to manage. Select all button allows you to select all the subsystems and the Deselect all button allows you to deselect all the subsystem in the Managed Subsystem dialog box. It is mandatory to select at least one subsystem to manage. If a subsystem is not checked, it will not be displayed at all in the ObjectMAP. Figure 2-14 ObjectMAP Managed Subsystems Dialog Box • Options: Select this option to view the Options dialog box. You can configure a sound alarm and object history options using the various tab pages in the dialog box. Figure 2-15 ObjectMAP Options Dialog Box ObjectMAP Interface 16 2-3-5 Window Menu The Window menu is the fifth menu on the Menu bar. Figure 2-16 ObjectMAP Window Menu The menu options available on the Window menu are as follows. • Tile MAP windows: Select this option to arrange the ObjectMAP and List Map windows horizontally and vertically. This menu option has the following submenus. • Horizontally: This menu option arranges the open windows horizontally in a non-overlapping format. • Vertically: This menu option arranges the open windows vertically in a non-overlapping format. 2-3-6 Help Menu The Help menu is the fourth menu on the Menu bar. Figure 2-17 ObjectMAP Help Menu The menu options available in the Help menu are as follows. • About: Clicking this menu option displays the About dialog box, which displays the software version number and the copyright and license information. • Help Topics: Clicking this menu option opens the online help for ObjectMAP. 2-4 Toolbar The toolbar is located below the menu options of the ObjectMAP window. The toolbar is dockable and can be displayed or hidden by clicking the Toolbar option on the View menu. The icons on the toolbar are enabled or disabled depending on the selections made in the various panes. Figure 2-18 ObjectMAP Toolbar ObjectMAP Interface 17 2-4-1 Toolbar Icons The following table lists the various ObjectMAP toolbar icons. Table 2-1 ObjectMAP Toolbar Icons S. No. Toolbar Icons Menu Options Menu 1 New File 2 Map Objects Tools 3 Subsystem View View 4 Group View View 5 Configure Levels View 6 Configure Severities View 7 Hierarchy Maps Right-Click Menu 8 List Map Right-Click Menu 9 Move Up a Level View 10 Move Down a Level View 2-5 Message Bar The message bar is placed just above the Status bar and displays the connection status of ObjectMAP with Elink and MAP command execution messages. Figure 2-19 ObjectMAP Message Bar 2-6 Status Bar The Status bar can be seen at the base of the ObjectMAP window. It provides tips for various menu options and icons present on the Toolbar, along with other status messages Figure 2-20 ObjectMAP Status Bar ObjectMAP Interface 18 2-7 Right-Click Menus When you right-click the user interface of ObjectMAP, operations, such as deleting objects, and viewing object details can be . Right-click menus are provided in various panes with some of the most frequently accessed commands along with other commands specific to the selection made. To access the right-click menus, you need to make a selection in the pane and then right-click on it. 2-7-1 Object Class Pane 2-7-1-1 Node and its Tree View You need to select the Node or its tree view in the pane and then right-click on it to access the Object Class pane right-click menu. Figure 2-21 ObjectMAP Object Class Pane Right-Click Menu The options available in the menu depend on the selection made. • Synchronize: Select this option to to synchronize the current object status with the backend. Care should be used when executing this command. Synchronizing large number of objects at the same time increases the system overhead, which may bring down system efficiency. • Open using Hierarchy Map: Select this option to view Hierarchy Maps. Figure 2-22 ObjectMAP Hierarchy Map ObjectMAP Interface 19 • Open using List Map: Select this option to view multiple List Map windows for the objects displayed in the View pane. Figure 2-23 ObjectMAP List Map Window • Delete: Select this option to delete the selected object from the objects listed in the Object Class pane. NOTE: The Synchronize menu option is not available if the user right-clicks at the owner level. At the ALL OBJECTS level, the Open using Hierarchy Map and Open using List Map options are available in the right-click menu. 2-7-1-2 All Objects You need to right-click the All OBJECTS link to access the All Objects right-click menu. Figure 2-24 ObjectMAP All Objects Right-Click Menu The options available in the menu are as follows. • Open using List Map: Select this option to view multiple List Map windows for the objects displayed in the View pane. • Open using Hierarchy Map: Select this option to view Hierarchy Maps. • Quick Synchronize All Nodes: Select this option to synchronize all the nodes quickly without adding new objects. • Synchronize all nodes (full synchronize): Select this option to synchronize all the nodes. ObjectMAP Interface 20 2-7-2 View Pane The right-click menu of the View pane is illustrated in the following figure. Figure 2-25 ObjectMAP View Pane Right-Click Menu Selecting object(s) in the pane and then right clicking it can access this menu. The options available in the menu depend on the selection made. Any changes made to the view impacts ONLY this view – it does not impact the status of an object as maintained on the HP NonStop Server and it does not impact the view that others will see in their copy of ObjectMAP. The various options in this menu are as follows. • Delete Object(s): Select this option to delete the selected object(s) from the objects listed in the View pane. This option is available in the right-click menu at all levels. • Acknowledge: Using this option, the object state can be changed to Normal. • Set State: Select this option to change the object state as per individual requirements. The various options available are Normal, Critical, Major, Minor, Warning, Normal, Unmanaged, and Unknown. The userdefined object state will stay in effect until OVNM backend starts polling again and generates another set of EMS messages for objects. The state will not change in ObjectMAP until another EMS message gets generated. • View Object History: Selecting Select this option to view the Object State History window, which displays the object history. Figure 2-26 ObjectMAP ObjectState History ObjectMAP Interface 21 • View Object Detail: Select this option to view the current object status detail in the Object Information window. The information displayed with the execution of this command is the same as the one displayed in OVNM Live for the same command. Figure 2-27 ObjectMAP Object Details in the Object Information Window • View Object Location: Select this option to view the object location information in the Object Information dialog box. This is exactly the same as the information returned from OVNM Live for the same command. Figure 2-28 ObjectMAP Object Location Information in the Object Information Window • Open using Hierarchy Map: Select this option to view the objects in Hierarchy Maps. This option is available in the right-click menu at all levels. • Open using List Map: Select this option to view the objects displayed in the View pane in multiple windows. This option is available in the right-click menu at all the levels. ObjectMAP Interface 22 3 ObjectMAP – The Understanding ObjectMAP provides a drill down view of Tandem objects in an object map file. This section covers various concepts of ObjectMAP. 3-1 Object Mapping The ObjectMAP interface is designed to provide its user with ease-of-operations while adjusting the complex business views as per specific organizational requirements. In order to view the objects in the Map window, they need to be added to the object file and in turn to the Map window. You can add the subsystems and their object types using the MAP Objects dialog box. Only the subsystems added to ObjectMAP using this dialog box are visible in the ObjectMAP window. You can access the MAP Object dialog box using the Map Objects option in the Tools menu or the Map Objects icon on the Toolbar. Figure 3-1 ObjectMAP Map Objects The user needs to select the Node, subsystem and/or object type listed in this dialog box and click the MAP selection button to add the object to the Map window. When the MAP selection button is clicked, a message is sent to the backend. The backend starts reading the database and sends messages with information about all the objects. The time it takes to add the objects depends on the number of objects being added to the Map file. Once the objects are added to the Map, the Message bar displays the message - MAP: Command Executed. To map all the Nodes simultaneously, click the Map all Nodes button. ObjectMAP – The Understanding 23 3-2 Map Views ObjectMAP offers two alternatives for viewing object states – Subsystem View and Group View. The two views allow the user to customize the hierarchy in which objects are viewed. For both these views the level of hierarchy at which the object state needs to be viewed can be selected using the Select Levels dialog box. The dialog box can be accessed using the View Configure Levels menu option. Selecting Subsystem View allows the user to view the object in a hierarchy where Node is the highest entity in the hierarchy and the Object name is the lowest. Whereas, in Group View the user-defined groups followed by sub-groups are seen at the highest level in the hierarchy. For both these views the level of hierarchy at which the object state needs to be viewed can be selected. The following dialog box is displayed when you configure levels in Subsystem View. The Group and Sub-group options are disabled. Figure 3-2 ObjectMAP Select Levels Subsystem View By selecting the check boxes you can select or deselect the levels at which the object will be viewed. This way, ObjectMAP can be used to focus on critical objects based on specific business requirements, irrespective of the views being used for monitoring. ObjectMAP – The Understanding 24 If you are configuring levels in the Group View, the following dialog box is displayed. You can view the objects in a user-defined classification by selecting the Group and Sub-group options. Figure 3-3 ObjectMAP Select Levels Group View ObjectMAP – The Understanding 25 3-2-1 Subsystem View View is the default view in the ObjectMAP window. The user can select to view the object states in the subsystem view by clicking the Subsys View icon on the Toolbar. Figure 3-4 ObjectMAP Subsystem View The hierarchy followed in this view is, Node Owner Subsystem Object Type Threshold Objects. The user can view the object at each of these levels by selecting these levels in the Select Levels dialog box, which can be accessed using the Levels icon on the Toolbar. ObjectMAP – The Understanding 26 3-2-2 Group View Group View is significant when the user needs to monitor objects other than the predefined object types. The objects, which are added to user defined groups and subgroups to meet specific business requirements, can only be viewed when ObjectMAP is seen in the Group View mode. The user can select to view the objects in a groupwise classification by selecting the Group View icon on the Toolbar. The hierarchy followed in the Group View mode is – Group Sub-group Node Subsystem Object-Type Threshold Objects. Figure 3-5 ObjectMAP Group View If no groups or sub-groups have been defined, then the name of the subsystem is taken as the group and the object-type is used as the sub-group name by default. For details on how to classify objects into user-defined groups and sub-groups refer to Group & Sub-Group Management of Objects. NOTE: ESQ recommends Group View be configured only for the group and sub-group level. This will allow the user to monitor all objects, irrespective of the node they are tied to. ObjectMAP – The Understanding 27 3-3 Reason of Failure ObjectMAP has been designed to provide businesses with strategic business intelligence. Apart from bringing real-time information about object states, ObjectMAP also provides information about the precise cause of failure for objects in a violation state. The software provides a single snapshot view of the severity levels as well as the reason for the object to be in a violation state. This way, the user has all the information to focus on the recovery operation required to bring the object state back to normal. The information displayed for the reason, including the current state and status, is obtained from the EMS messages generated by OVNM. It is possible that ObjectMAP will show an outdated current value because OVNM only generates EMS messages at the repeat interval. To see the current value of the object, the View Object Detail option in the View pane right-click menu can be used. Figure 3-6 ObjectMAP Reason of Failure The information about the object displayed in the View pane shows the reason the object went into a violation state. This way, the operator knows the exact reason the object was placed in a critical state. In the Object Class pane, the object in critical state is shown in red color. The users can right-click the object in critical state to view specific object details. The Reason column displays the threshold that caused the object to be in a violation state. ObjectMAP – The Understanding 28 3-4 Hierarchy Maps Hierarchy Maps display the objects in a multi-line hierarchical map view in a separate window. Depending on the selection made by the user the objects are shown in the descending order, with the selected Subsystem/Group/Threshold/Object on top of the hierarchy map. Figure 3-7 ObjectMAP Hierarchy Map For example, if the user selects the DISK object for the PLUGPLAY subsystem in the Object Class pane and clicks on the Open using Hierarchy Map option in the right-click menu, then the PLUGPLAY objects under the DISK PLUGPLAY threshold would be displayed in a top down hierarchy. Using Hierarchy Maps, you can get a quick view of object states and the thresholds. Changes in the object state are reflected in the Hierarchy map, which ensures that critical events are not missed. The user can open multiple hierarchy maps to view different thresholds and object states for one subsystem or multiple subsystems. ObjectMAP – The Understanding 29 3-5 List Maps List Map shows the objects details displayed in the View pane in multiple windows. With the help of this feature, object state changes for critical objects are highlighted, since each subsystem/group is monitored through a separate window. A separate window for each threshold, subsystem and/or group enables the support staff to notice critical object state changes, immediately. Figure 3-8 ObjectMAP List Map The windows can be tiled to fit the entire screen, thereby providing a single snapshot view of all the windows. The right-click menu options of the View pane are available in the List Map windows also. This allows the user to perform all the functions executed using the View pane to be done through the List Map windows as well. You can sort the view in List Map on any of the columns by clicking the column title. NOTE: When the windows are tiled, the entire size of the monitor is used. On each of the tiled windows, the Always On Top menu option is available if the user right clicks on the Title bar, or the icon on the upper right corner. This option allows you to view the window on top of the other windows. ObjectMAP – The Understanding 30 3-6 Object History ObjectMAP provides the facility to view the history details of an object state. The Object State History dialog box is displayed by right clicking the object and selecting the View Object History option in the View pane right-click menu. The following fields are displayed in the dialog box: Figure 3-9 ObjectMAP Object State History Dialog Box • Status: This field displays the status of the object when ObjectMAP last recorded a change in object state. • Threshold: The threshold being monitored is displayed in this field. • Time: This field displays the time at which the change in object state occurred. • Status Text: This field displays the reason the object’s state changed. Clicking the Show All Thresholds check box allows the user to view the history of the object for all the thresholds, irrespective of the threshold that is selected for viewing the object’s history. However, if you clear the check box, the object history dialog box will display the records for only the selected threshold and object. The entries in the dialog box can be sorted. To sort the entries, you need to click the specific column title. NOTE: The object state history is maintained only if ObjectMAP is continuously running. When the ObjectMAP interface is closed the history is lost. ObjectMAP – The Understanding 31 ObjectMAP provides the facility to retain events on the workstation for object history. The history buffer is created on the workstation, and the events are stored in the buffer. The user can specify the number of events that will be saved in the buffer using the Global Options tab page. Figure 3-10 ObjectMAP Options Dialog Box Global Options Tab Page The Global Options tab page can be accessed clicking Options on the Tools menu. The history records that are saved in the history buffer depend on the number specified in the Number of history records to keep per object box. The entries in the buffer are removed automatically if the ObjectMAP application is closed. When 0 (zero) is specified as the number of records to be kept in the history buffer, then history records are saved to the buffer depending on the amount of system memory. Thus, it is essential to specify a number, other than 0, in this box, so as to manage the size of the history buffer. The default value is 10. The maximum number of options to save in the log dialog depends on the number specified in the Maximumnumber of options to save in the log dialog box. When 0 (zero) is specified as the number of options to be kept in the log dialog, then the options are saved to the Log window depending on the amount of system memory. Thus, it is essential to specify a number, other than 0, in this box, so as to manage the size of the Log window. The default value is 200. Select the Auto-synchronize objects loaded from a file check box to synchronize objects automatically when loading from a previously saved file. The Auto-synchronize objects when connection is reestablished with a host check box is used to synchronize objects automatically when connection with the HP NonStop host is reestablished. The Mark objects as unknown when connection is lost with a host check box is used to mark the objects as unknown when the connection with the HP NonStop host is lost. The Auto-save unsaved objects when shutting down check box can be used to automatically save objects before shutting down. Use the Auto-load last saved file at startup check box to open the last saved file at startup. The Automatically add new objects from unmapped subsystems check box can be used to automatically add new objects from the subsystems which have not been mapped. The default is that only objects that belong to previously mapped Subsystem/Object Types will be added to the view automatically. If you did not MAP FileSys, then new objects for FileSys will not be added to the view. ObjectMAP – The Understanding 32 3-7 EMS Event Processing ObjectMAP enables you to monitor for any EMS message that is generated, regardless of whether it was generated by HP applications, user-written applications or third-party applications. You have the ability to link one or more UP EMS messages to one or more DOWN EMS messages. If the application does not generate an UP event, then you will have to manually delete or acknowledge the object. The OVNM Configuration Client allows you to specify the group and threshold name to give them a meaningful description. Thus, events logged by any application would be visible in the ObjectMAP interface, ensuring high availability of mission critical information. Figure 3-11 ObjectMAP EMS Event Processing EMS thresholds in one user-defined group can be configured to be in an UP or DOWN state while configuring the EMS thresholds using the OVNM Configuration Client. If the event condition is set as DOWN, then a corresponding UP state of the object automatically deletes the object from the MAP. This ensures that the down or up state of the threshold is automatically updated in ObjectMAP. If the EMS thresholds do not have the corresponding UP events, then once the DOWN event is detected, it will be displayed in ObjectMAP and will not be deleted until a manual action is taken. You can manually change the state of the object or delete it in this case. For the EMS subsystem the user-defined groups and subgroups are visible even if the objects are being viewed in Subsys View Using the OVNM Configuration Client you can configure OVNM to monitor EMS messages. The ObjectMAP tab in the Actions dialog box is used to determine how to monitor it in ObjectMAP. To view EMS thresholds in ObjectMAP, select the Map Event to ObjectMAP check box. For details refer to the OVNM Configuration Client Guide. ObjectMAP – The Understanding 33 4 Working with ObjectMAP You can use ObjectMAP to monitor object states at different levels and in different viewing styles. This section covers the usage of ObjectMAP in adding and deleting objects and viewing objects at different levels based on the views selected for monitoring. 4-1 Prerequisites The prerequisites for using ObjectMAP are as follows. • OVNM Backend Components Should be Running: In order to get information from the backend and save it using the front-end, the OVNM backend components must be up. Use the following command to verify the status of the OVNM backend components. Switch to the volume.subvolume, where OVNM is installed before issuing the command. $ABC.OVNEW>RUN STATOVNM You need to start the backend components if they are not running. • Communication Channel Should be Up and Running: TCP/IP communication channel between the Tandem host and the front-end must be running to use ObjectMAP. The status can be checked using the Message bar. Figure 4-1 ObjectMAP Message Bar Working with ObjectMAP 34 4-2 Color Codes in ObjectMAP ObjectMAP uses different colors to display various severity states of objects at various levels. The color displayed is based on the highest severity for any object at that level. Figure 4-2 ObjectMAP Color Codes The color mappings used can be seen in the Legend dialog box. This can be displayed by selecting the Legend option in the View menu. The colors are predefined and cannot be changed. Figure 4-3 ObjectMAP Color/Name Legends Working with ObjectMAP 35 When the status of the object is said to be Unknown, it means that the system has not polled the object yet, so OVNM does not know if the object is ‘normal’ or ‘in violation’. For most objects, as soon as OVNM polls the object, the color will change. For dynamic objects (like Process/Looping), you might have to use the Synchronize option once the time estimated for the OVNM poll interval has passed. When OVNM checks the status of an object for the first time, it generates an EMS message even if the state of the object is Normal. This allows the current state of the object to be displayed in ObjectMAP. However, in case these messages have been configured to be skipped in OVNM, using the Skip EMS: Yes or the Skip: EMS: All option, then ObjectMAP displays the object in Unknown state until the objects are synchronized using the Synchronize option in the Object Class pane. Working with ObjectMAP 36 4-3 Adding Objects to Map Adding objects to the MAP window is the first step towards preparing a map window for active monitoring of critical objects. Using the Add to MAP facility, objects can be added to an existing object file. The user can select all the subsystems and object types, whose status needs to be monitored continuously and in real-time using ObjectMAP. You can perform the following tasks. • Add objects to a new object file. • Add objects to an existing object file. 4-3-1 Adding Objects to a New Object File Following are the steps for creating a new object file and adding objects to the file: 1. Click the new button on the toolbar to open a new object file. This can also be done by selecting the New option from the File menu. This displays a new map window. Figure 4-4 ObjectMAP Toolbar New Icon Working with ObjectMAP 37 2. Select the Map Objects icon from the toolbar to display the MAP Object dialog box. Figure 4-5 ObjectMAP Map Objects Select the object you want to add to the map. In order to view only selected object types click the plus sign next to the subsystem and select individual object types. This will add only the selected object type to the map. 3. Click the Add to MAP button to add the selected object(s) to the map window. 4. Repeat the steps 2, 3 and 4 to add more objects to the object file. NOTE: If the view is locked then the user cannot add objects to the view. The view needs to be unlocked before objects are added to the object file. Working with ObjectMAP 38 5. The next step is to save the objects to a file. Select the Save objects option in the File menu to save the mapped objects. The Save As dialog box is displayed. You can specify the path where the file is to be saved along with the file name. You can also use the Save objects to a file option in the File menu to save the objects. NOTE: While saving objects in a file, the current View Type information is also saved. This will be restored when the file is opened. If the user does not save changes to the object file, then ObjectMAP prompts the user to save the file before quitting the application or moving on to a different object file map. A dialog box is displayed asking the user to Save changes to Untitled file. Figure 4-6 ObjectMAP Window When a previously saved file is opened, a dialog box is displayed, warning you that the object status values are not in-sync with the current state of the object. The values are not updated until a state change is detected. To update the file with the current object state, use the Synchronize option in the right-click menu of the Object Class pane. Working with ObjectMAP 39 4-3-2 Adding Objects to an Existing Object File This option is useful when the user needs to monitor additional objects in the same map view. Follow the steps below to add objects to an existing object file. 1. Open the object file to which the objects have to be added. This can be done by clicking the Open objects file option in the File menu. 2. The Open dialog box is displayed. Select the file to be opened and click the Open button. The selected file is displayed in the ObjectMAP window. 3. To add objects to the displayed file, click the Map Objects icon on the Toolbar. 4. Select the object you want to add to the map. In order to view only selected object types click the plus sign next to the subsystem and select individual object types. This will add only the selected object type to the map. 5. Click the Add to MAP button to add the selected object(s) to the map window. 6. Repeat the steps to add more objects to the object file. 7. Once the objects have been added, save the file using the Save objects option in the File menu. NOTE: In order to save the changes made to an object file in a different file, select the option Save objects to a file from the File menu. Working with ObjectMAP 40 4-4 Setting Sound Alarms for Objects This screen is used to set the sound that should be played for an object when it goes into a violation state. You can select up to seven different sounds, or alarms. These alarms are associated with various objects in the OVNM Configuration Client application when adding or modifying thresholds, in the Actions/Alert page. 1. From the Tools menu, click Options. The Options dialog box is displayed. Figure 4-7 ObjectMAP Options Dialog Box Alarms Tab Page 2. Select the alarm that you want to be played when the object goes into violation using the Alarm drop-down list box. 3. Enter the name of the audio file in the Sound File text box or browse and select the sound file using the Browse button. 4. Test the sound file using the Play/Test button. 5. Click on OK to save your settings. If you want to exit without saving the settings, click the Cancel button. 4-5 Deleting Objects from Map In order to delete objects from an object file, follow the steps given below. 1. Select the object to be deleted in the ObjectMAP window. 2. Right-click the object to be deleted. The option available will depend on the pane in which the object is selected. • Object Type Pane: Delete • View Pane: Delete Object(s) 3. Click the Delete/Delete Object(s) option to delete the object from the view. 4. To save the changes made to the object file, click the Save objects option in the File menu. NOTE: If an object is deleted from the object map file, it is not deleted from the OVNM database. OVNM will therefore continue to monitor the object although it is deleted from the map file. Working with ObjectMAP 41 4-6 Viewing Hierarchy Maps To view Hierarchy map, perform the following steps. 1. Select the level at which the Hierarchy map is to be generated and right-click on it. 2. Click the Open using Hierarchy Map option in the displayed menu. The object Hierarchy Map at the selected level is displayed. You can drill-down or move-up in the hierarchy by double clicking the various levels displayed in the ObjectMAP window. Figure 4-8 ObjectMAP Hierarchy Map Working with ObjectMAP 42 4-7 Viewing List Maps To view List map, perform the following steps. 1. Select the subsystem/threshold/object for which the List Map window(s) needs to opened and right-click on it. 2. Click the Open using List Map option in the displayed menu. The List Map for the selection is displayed. You can tile the windows to view all the List Maps in a single snapshot and execute right-click options available in the View pane through List Map windows. Figure 4-9 ObjectMAP Object Listing Working with ObjectMAP 43 4-8 Viewing Object History To view Object History, perform the following steps. 1. List the objects in the View pane. 2. Select the object for which the history details are required and right-click on it. 3. Click the View Object History option in the displayed menu. The Object State History dialog box is displayed with the status history for the selected object. Figure 4-10 ObjectMAP Object State History Dialog Box 4. Select the Show All Thresholds check box to view the history of the objects for all the thresholds. Deselecting this check box displays the object history for the threshold for which the object is selected in the View pane. Working with ObjectMAP 44 To specify the number of records to be saved in the object history buffer, follow the steps given below. 1. Select the Options menu option from the Tools menu. This displays the Options dialog box. 2. Click the Global Options tab page. Figure 4-11 ObjectMAP Options Dialog Box Global Options Tab Page 3. Specify the number of records to be saved in the Number of history records to keep per object box. 4. Specify the maximum number of options to be saved in the Maximum number of options to save in the log dialog box. 5. Select the Auto-synchronize objects loaded from a file check box to synchronize objects loaded from a file, automatically. 6. Select the Auto-synchronize objects when connection is reestablished with a host check box to synchronize objects, when the connection is re-established with the HP NonStop host. 7. The Mark objects as unknown when connection is lost with a host check box is deselected by default. Select the check box if you want to mark the objects as unknown, when the connection is lost from the HP NonStop host. 8. To save objects automatically, select the Auto-save unsaved objects when shutting down check box. 9. The Auto-load last saved file at startup check box allows you to load the last saved file when you start the application. De-select the check box to disable this feature. 10. Select the Automatically add new from unmapped subsystems check box to add new objects from unmapped subsystems automatically. 11. Click the OK button to save the settings. Working with ObjectMAP 45 4-9 Viewing Object Details To view Object Details, perform the following steps. 1. List the objects in the View pane. 2. Select the Object for which the details are required and right-click on it. 3. Click the View Object Detail option in the displayed menu. Clicking the View Object Detail option displays the Object Information dialog box with the details for the selected object. Figure 4-12 ObjectMAP Object Details in the Object Information Dialog Box Customers can customize the information displayed as a result of the View Object Details command. You will find files called ZTxxxx, where xxxx is the subsystem name for each of the subsystems. These are small TACL programs that can be changed to create the View Detail output you prefer. You will have to remember to reapply your changes each time you upgrade to a new OVNM release. They all accept parameters telling them what object type and threshold was selected. Any changes to these TACL macros are the responsibility of the customer but we request that you let us know you have made changes as most changes can be made part of the standard product. For the EMS subsystem, you have to create a TACL routine called CUSTEMS which is invoked by the ZTEMS TACL routine. An understanding of TACL coding is required to make changes to these routines. Working with ObjectMAP 46 4-10 Viewing Object Location Details To view Object Location Details, perform the following steps. 1. List the objects in the View pane. 2. Select the object for which the location details are required and right-click on it. 3. Click the View Object Location option, in the displayed menu. The Object Information dialog box is displayed with the object location information. Figure 4-13 ObjectMAP Object Location Information in the Object Information Dialog Box Working with ObjectMAP 47 Document Feedback Form We would appreciate your comments on the OVNM ObjectMAP Guide and Online Help. After you have read the Guide & used ObjectMAP, please take a few moments to complete this form and return it to appropriate HP product support service. 1. The online help windows are easy to read. Strongly Disagree 1 2. Strongly Agree 2 3 4 5 The screen help is clear and descriptive. Strongly Disagree 1 3. Strongly Agree 2 3 4 5 There is enough information in the online help for me to complete the procedures. Strongly Disagree 1 4. Strongly Agree 2 3 4 5 I can complete procedures using only the online help for assistance. Strongly Disagree 1 5. Strongly Agree 2 3 4 5 I mind scrolling through windows of online help. Strongly Disagree 1 Strongly Agree 2 3 4 5 6. Do you have any comments on how we display the information in the help window? 7. Would you use detailed reference help (3-4 screens) if we provide it? If so, are there any specific topics you would like us to cover? 8. The organization of the Guide makes it easy to locate topics quickly. Strongly Disagree 1 Strongly Agree 2 3 4 5 Document Feedback Form 48 9. The appearance of the pages makes it easy to locate information quickly. Strongly Disagree 1 10. Strongly Agree 2 3 4 The flow of information allows me to complete tasks in a logical order. Strongly Disagree 1 11. Strongly Agree 2 3 4 1 Strongly Agree 2 3 4 5 I use the index frequently. Strongly Disagree 1 13. 5 The notes stand out in the text. Strongly Disagree 12. 5 Strongly Agree 2 3 4 5 I can usually find the topic I am looking for using the index. Strongly Disagree 1 Strongly Agree 2 3 4 5 14. Are sections of the book confusing? If so, do you have any recommendations of how we can improve them? (Please be specific.) 15. Have we left out any information that you believe should be included? 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