“… because TRID provides a mechanism for the CFPB to collect data on every loan, increasing transparency and lender liability, it is more important than ever for lenders, mortgage brokers, real estate brokers and settlement agents to collaborate on every Closing Disclosure Form.” Proven Data, Proven Loans By Wes Miller NOVEMBER 2015 ■ National Mortgage Professional Magazine ■ NationalMortgageProfessional.com 62 “‘Data! Data! Data!’ he cried impatiently. ‘I can’t make bricks without clay.’”—Sherlock Holmes Many in the mortgage industry can relate to the above quote from the brilliant fictional detective, Sherlock Holmes. Lenders, loan officers, title agents, real estate agents and other industry professionals can all attest that problems with loan closings most likely start at the granular level with incorrect or insufficient information. The mortgage crisis of 2008, for example, really began in 2005 and 2006, when sparse and sub-standard loan data contributed to the housing bubble. Since then, the industry has seen many changes. The Dodd-Frank legislation created the CFPB. The CFPB instituted major changes with Helping Mortgage Associations Grow From affordable association management services to creating vibrant and profitable conferences, Agility Resources Group can help your mortgage association achieve a stronger bottom line. Ask us about our creative approach to partnering with you. We’ll bring the help you need to achieve the results you depend on. Conference Producers Association Managers Contact Vincent M. Valvo, CEO 860.922.3441 or [email protected] www.AgilityResourcesGroup.com Qualified Mortgage rules, and now there’s TRID, which creates additional buyback risk and civil liability. And because TRID provides a mechanism for the CFPB to collect data on every loan, increasing transparency and lender liability, it is more important than ever for lenders, mortgage brokers, real estate brokers and settlement agents to collaborate on every Closing Disclosure Form. The importance of getting the data right is greater than ever. TRID creates additional buy back risk and now adds the element of civil liability and class action lawsuits. Bad data, however, still exists. A recent survey found 11 percent of QM loans were mis-categorized across a 700,000 cross-section audit, and another 4.5 percent failed Safe Harbor tests. Is it any wonder that private investors are still hesitant to put their faith in residential mortgage-backed securities (RMBS)? Many financial institutions might say, “Loan production isn’t perfect; it’s the nature of the beast; erroneous or missing data is inevitable,” Or, “There are too many moving parts. Not every loan is the same. Participants in the transaction use their own processes and systems. Investor guidelines are open to interpretation, and CFPB rules are too vague.” A typical RMBS investor, for example, looks at buying a pool of 1,000 loans. He cannot analyze every data and document on every file to be sure they are all qualified mortgages and are compliant with regulations. He’ll perform a random audit to identify potential issues. Here’s the problem, however: Just because he picks 10 that are QM doesn’t mean that the other 990 are QM as well. It’s not really until the money stops coming in that people take a real hard look at the data. In the end, the lender may be able to prove that most of the loans in an RMBS are complete and error- free. But the assumption that some errors are inevitable is overly general in itself, and dangerously inductive reasoning fraught with its own inaccuracies. Consider the following inductive argument: ● I leave for work at 7:00 a.m. ● I am always on time. ● I will always be on time if I leave at 7:00 a.m. The problem with inductive reasoning is that specific instances cannot prove a wider set of experiences. Here’s what inductive reasoning looks like with a mortgage loan: ● That loan is a Qualified Mortgage (QM). ● That loan will not contribute to buyback risk. ● Therefore, no QM loans will contribute to buyback risk. Broad generalizations based on specific instances allow for error. However, deductive reasoning, the opposite of inductive reasoning, can prove that something is always true. For example: ● All cows are mammals. ● That is a cow. ● Therefore, that cow is a mammal. Instead of hoping for something to be true based on a few, or even hundreds of instances, deductive reasoning starts with a proven fact, and narrows the focus to a particular instance. An example with mortgage terminology would look like this: ● All the loans in this RMBS have been proven as QM. ● That is a loan inside the RMBS. ● Therefore, that loan is proven as QM. As Sherlock Holmes would say, “Any truth is better than indefinite doubt.” Of course, for deductive reasoning to be sound, the original statement must be true. And there’s the rub! Proving every loan to be a QM 2. No version control Different industry professionals use different systems to input the homebuyer’s information; so several versions are often generated. If the consumer’s home address is entered one way on the lender’s system and another way on the title agent’s system, there is no way of 3. Lack of transparency attracts mortgage predators It’s an unfortunate fact that in the digital age, companies have trouble safeguarding non-public personal information (NPPI). When data in the mortgage process is not protected, it is easy for fraudsters to use it in any number of schemes. Wire fraud, straw buyers, stolen identities, escrow theft, hacked e-mails—the list goes on. The above three points are just some of the problems that continue to plague the mortgage process, and they can all be traced back to one root issue: incorrect, insufficient and unprotected data. But technology can help fix these issues. Instead of hoping each individual working on a loan is a reputable professional based on a referral (inductive reasoning), a network where all participants are vetted and verified can provide a list of professionals who truly are who they say they are. Instead of mile-long e-mail threads and using separate systems to input borrower data, appropriate parties— including the homebuyer—could collaborate on one document in one online vault. This will help to verify the loan as it is being created, and eliminate the problem of separate versions floating around. Technology can even proactively automate the comparison of data from lenders, settlement agents, real estate brokers, appraisers and borrowers, ensuring the data is correct prior to close. With technology that connects all parties and provides for accurate, transparent sharing of data, each loan in a RMBS pool can meet investor and regulatory demands—it can be deductively proven. There’s a big difference between looking at something as an investment and looking at it as loss mitigation. If industry professionals could view everything through the lens of loss mitigation then there wouldn’t be as much risk involved. Proven data equals proven loans, and technology can take us further than ever in making them an everyday reality. Wes Miller is CEO and co-founder of ATS Secured, a new technology category for the real estate closing industry. He has cial products. He may be reached by email at [email protected]. www.nationalmortgageprofessionalmagazine.com 63 www.LykkenOnLending.com ■ National Mortgage Professional Magazine ■ NOVEMBER 2015 1. The homebuyer is minimally involved Isn’t it odd that the consumer, the one the whole loan file is about, does not have access to the systems where their data is filed? Is it any wonder that data is sometimes incorrect or missing? The homebuyer needs to be much more involved in the creation of their loan— instead of just viewing it after the fact. They need to be able to verify the information during the process, so they can catch inconsistencies and errors as they occur. knowing because they cannot easily extensive experience in developing and marketing both core and ancillary finanshare data. NationalMortgageProfessional.com seems impossible. Too complicated, too many moving parts, and too little time to verify every loan packaged into a RMBS pool. There is always a chance that incorrect or insufficient data will slip through. With new technology, however, this can change. In fact, it’s already happening. The TRID Rule that went into effect on Oct. 3 is supposed to make the mortgage process more transparent to homebuyers, so the industry will create better, safer loans. The rule takes four forms (the Initial TIL, GFE, Final TIL and HUD) with overlapping, inconsistent messaging and combines them into two new forms: the Loan Estimate and the Closing Disclosure. It also stipulates that the new forms have to be in the homebuyer’s hands at specific times to avoid last-minute changes in the loan file. Helping borrowers understand the process is a step in the right direction, certainly. However, the homebuyer isn’t the only one who contributes information to the loan file. The information is, for the most part, about them and the property, but the rest of the loan participants are the ones compiling the data. There are several problems with this process:
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