Chapter Two, Personal Behavior
Lesson 3 Behaving Positively
Behaving Positively
A. Define, Describe, or Identify:
1. Decision making— The process of making a choice or finding a solution.
P 117.
2. Values— The beliefs and ideals that guide the way a person lives. P 118.
3. Evaluate— To determine the value of something. P 118.
4. Goal setting— The process of working toward something you want to
accomplish. P 118.
5. Interpersonal communication— The exchange of thoughts, feelings, and
beliefs between two or more people. P 120.
6. Body language— A form of nonverbal communication. P 121.
7. Mixed message— When your words say one thing but your body language
says another. P 121.
8. Eye contact— Direct visual contact with another person’s eyes. P 122.
9. Active listening— Hearing, thinking about, and responding to the other
person’s message. P 122.
10. Feedback— A response by the listener to what the speaker has said.
P 123.
11. Refusal skills— Communication strategies that help you say no effectively.
P 123.
12. Assertive— Behaving with confidence and clearly stating your intentions.
P 124.
13. Prejudice— An unfair opinion or judgment of a particular group of people.
P 125.
14. Tolerance— The ability to accept others’ differences and allow them to be
who they are without your expressing disapproval. P 125.
Lesson Three, Behaving Positively
814
Chapter Two, Personal Behavior
B. List or Describe:
1. List the six steps of the decision-making process. P119
2. Describe what the H.E.L.P. criteria are and when they are used. P117
3. Explain why it is important to consider your values when making decisions. P118
4. List three questions that can help you evaluate a decision. P118
Lesson Three, Behaving Positively
815
Chapter Two, Personal Behavior
C. Multiple Choice:
Circle the letter that correctly completes the statement.
1. An example of a short-term goal related to your education would be ________.
P119
a. Finishing a paper for your English class— Some short-term goals are
just that: goals that you want to achieve in the next few days or
weeks.
b. Graduating from high school
c. Becoming a flight commander
d. Completing your ROTC training
2. An example of a long-term goal related to your social life would be _____. P 120
a. Making plans with friends for the weekend
b. Asking someone out on a date
c. Raising a family— Long-term goals take several weeks, months, or
even years to achieve.
d. Sending a letter to your grandmother
3. You can use ________ to evaluate your progress toward a goal. P121
a. Resources
b. Checkpoints— Set up checkpoints to evaluate your progress.
c. Planning
d. Support
4. The final step in the goal-setting process is ___________.
a. Identifying a goal
b. Listing steps to reach your goal
c. Rewarding yourself— Give yourself a reward once you have
achieved your goal.
d. Getting help and support from others
Lesson Three, Behaving Positively
816
Chapter Two, Personal Behavior
D. Matching:
Match the term in Column A with the description in Column B. Write the letter of your
answer on the line before the term. You may use each item from Column B only once,
but you won't use all of them.
Column A
1. ____
Column B
Effective communication
P 120–121.
2. _____ Body language P 121.
a. When your words say one thing but your
body language says something different
b. Stating what you feel instead of blaming a
friend
3. ____
“I” message P 122.
c. The questions you ask to show that you’re
paying attention
4. ____
STOP P 124.
d. Repeating what a person says as a way of
confirming what you heard
5. ____
Mixed messages P 121.
e. An easy way to remember refusal skills
f. Eye contact, facial expressions, and
gestures
g. Body language, careful word choice, and
speaking and listening skills
E. True/False:
Place a T in the blank if the statement is true and an F in the blank if the statement is
false.
____ 1.
Being assertive means behaving with confidence and clearly stating your
intentions. P 124.
____ 2.
Refusing to look at someone when you speak is a good way to show that
you are serious.— Making eye contact is important when you need to
refuse someone. P 124.
____ 3.
Effective refusal skills require practice. P 123.
Lesson Three, Behaving Positively
817
Chapter Two, Personal Behavior
F. Short Answer (Things to Think About):
Write short answer to each question.
1. How can image and identity issues complicate the communication process? P124
2. How can a lack of trust affect communication between two people? P125
3. How does prejudice affect a person’s ability to communicate with others? P125
4. How does tolerance help communication? P125
5. What is gender stereotyping, and how does it affect communication? P125
G. Fill in the Blanks:
Fill in the blank with the word or words needed to complete the statement.
1. Many teens spend at least part of their teen years searching for a/an __ ______, a
sense of who they are and their place in the world. P 124.
2. Imposing unrealistic __ _______ on your listener may cause him or her to
become frustrated or defensive. P 125.
3. Good communication is built on __________ between two people. P 125.
Lesson Three, Behaving Positively
818
Chapter Two, Personal Behavior
4. Being ___________ helps you understand differences among people and
recognize the value of diversity. P 125.
5. Assuming that a girl cannot throw a ball is an example of ___________
_________________. P 125.
Lesson Three, Behaving Positively
819