British Journal of Anaesthesia 110 (5): 780–7 (2013) Advance Access publication 5 February 2013 . doi:10.1093/bja/aes517 OBSTETRICS Pain vs comfort scores after Caesarean section: a randomized trial C. S. L. Chooi1,2, A. M. White 2, S. G. M. Tan 4, K. Dowling 3 and A. M. Cyna 1,2* 1 University of Adelaide, Adelaide, Australia Department of Women’s Anaesthesia and 3 Department of Public Health, Women’s and Children’s Hospital, 72 King William Road, Adelaide, SA 5006, Australia 4 Nepean Hospital, Derby St, Kingswood, NSW 2747, Australia 2 * Corresponding author. E-mail [email protected] Editor’s key points † Accurate pain assessment can allow the optimization of postoperative analgesia. † The words used by staff to question patients may alter the pain experience. † Using a structured approach, the effect of questioning patients about their pain was investigated. † Direct questioning and rating of pain may adversely affect pain and patient perception of recovery. † The words used by staff after operation may alter the pain experience for patients. Background. The use of negative words, such as ‘sting’ and ‘pain’, can increase patient pain and anxiety. We aimed to determine how pain scores compare with comfort scores and how the technique of pain assessment affects patient perceptions and experiences after operation. Methods. After Caesarean section, 300 women were randomized before post-anaesthesia review. Group P women were asked to rate their pain on a 0–10-point verbal numerical rating scale (VNRS), where ‘0’ was ‘no pain’ and ‘10’ was ‘worst pain imaginable’. Group C women were asked to rate comfort on a 0–10-point VNRS, where ‘0’ was ‘no comfort’ and ‘10’ was ‘most comfortable’. All women were asked whether the Caesarean wound was bothersome, unpleasant, associated with tissue damage, and whether additional analgesia was desired. Results. The median (inter-quartile range) VNRS pain scores was higher than inverted comfort scores at rest, 2 (1, 4) vs 2 (0.5, 3), P¼0.001, and movement, 6 (4, 7) vs 4 (3, 5), P,0.001. Group P women were more likely to be bothered by their Caesarean section, had greater VNRS ‘Bother’ scores, 4 (2, 6) vs 1 (0, 3), P,0.001, perceived postoperative sensations as ‘unpleasant’ [relative risk (RR) 3.05, 95% confidence interval (CI) 2.20, 4.23], P,0.001, and related to tissue damage rather than healing and recovery (RR 2.03, 95% CI 1.30, 3.18), P¼0.001. Group P women were also more likely to request additional analgesia (RR 4.33, 95% CI 1.84, 10.22), P,0.001. Conclusions. Asking about pain and pain scores after Caesarean section adversely affects patient reports of their postoperative experiences. Keywords: communication; unconscious perception measurement; pain scores; psychological responses; Accepted for publication: 31 October 2012 Recent studies have shown that the way healthcare workers (HCWs) communicate with patients can suggest perceptual experiences that can increase anxiety and pain.1 2 In the first randomized study investigating the effects of communication before a potentially painful procedure, participants were more likely to vocalize pain during i.v. cannula insertion where a negative suggestion was given.3 Similarly, in a well-designed, double-blind, randomized controlled trial of 140 women receiving spinal anaesthesia for Caesarean section or epidural analgesia for labour, those participants who were warned of a ‘big bee sting’ before local anaesthetic infiltration had higher pain scores than those informed that the anaesthetist was ‘numbing the area’.2 The word ‘nocebo’ has been coined to describe non-pharmacological adverse effects of an intervention similar, but opposite, to the ‘placebo’ effect.4 – 6 Advances in brain imaging have led to further understanding of the neurobiology of this phenomenon where the anterior cingulate cortex, which links the limbic system with the sensory cortex, appears to be modulated when a negative suggestion is given.7 8 It appears that a sensation can be associated and perceived as suffering, or not, dependent on the words used. The International Association for the Study of Pain (IASP) defines pain as, ‘an unpleasant sensory and emotional & The Author [2013]. Published by Oxford University Press on behalf of the British Journal of Anaesthesia. All rights reserved. For Permissions, please email: [email protected] Pain vs comfort scores after Caesarean section experience associated with actual or potential tissue damage, or described in terms of such damage’.9 According to this definition, the word ‘pain’ may function as a negative suggestion or nocebo communication which elicits a subconscious change in a patient’s mood, perception, or behaviour.10 Therefore, the assessment of postoperative pain using negatively valenced,1 nocebo2 communications might be expected to adversely affect patient perceptions of their postoperative experience. Postoperative pain management is said to require accurate and reliable methods of assessment performed on a regular and ongoing basis.11 Although multiple outcome measures are required to adequately capture the complexity of the pain experience, in clinical practice, the assessment of pain typically uses simple scales such as the visual analogue scale (VAS) score or verbal numerical rating score (VNRS).12 13 In the postoperative setting, the functional capacity of the patient may also be assessed using the VAS for pain at rest (static) and movement (dynamic).14 The VNRS and VAS are widely used and have been found to correlate well with each other in a number of studies.11 In our institution on the post-anaesthetic ward round, healthcare providers usually ask patients ‘Do you have pain?’ and then ask for a rating of their pain using a verbal numerical rating scale (VNRS). These communications attempt to ensure patients receive adequate analgesia. However, the use of the negative word ‘pain’ may actually be causing patients to focus on their pain and interpret normal healing sensations as pain when this might not be the case with neutral or more positive language.1 2 Our anecdotal experience, and a previous study, has suggested that the use of the word ‘comfort’ rather than the word ‘pain’ may affect patients’ experience of their recovery.15 The aim of this study was to investigate how standard pain scores compare with comfort scores after Caesarean section and determine whether the way pain is assessed affects patient reports of their perceptions and experiences after operation. Methods After local Human Research Ethics Committee (LHREC) approval and trial registration (ANZCTR No: 12610000890033), 337 women presenting for routine anaesthetic follow-up after Caesarean section, between November 2010 and September 2011, in the largest tertiary referral centre for maternity care in South Australia were considered for eligibility. We excluded those who were not English speaking or who needed an interpreter, patients under 18 yr of age, and those who were deaf, had an intellectual disability, or had a history of chronic pain or opiate abuse. Two researchers (C.S.L.C., A.M.W.) were involved in eligibility assessments and interviewing women after their Caesarean section. The researchers worked independently in assessing the women, and for the purposes of this study. Each woman was assessed and interviewed by one of the researchers (C.S.L.C., A.M.W.) between 10 and 36 h after operation. All eligible patients had patient characteristic data recorded before BJA being randomized prospectively, into either having their pain assessed using standard pain scores (Group P) or comfort scores (Group C), within 5 min of their planned postoperative research assessment. The randomization sequence was computer-generated in blocks of unspecified size in a 1:1 ratio to give a parallel group design. Allocation concealment was ensured by using consecutively numbered, opaque sealed envelopes. Subjects were blinded to group allocation, by being unaware of the nature of the intervention, but assessors were not. Written informed patient consent to take part in the study was obtained after the postoperative questioning was completed. Where informed patient consent was not obtained, responses were recorded in the case notes and acted upon as per usual care, without including the patient data in the study. The assessment of pain or comfort was performed in addition to our routine postanaesthesia rounds. After initial introductions, two types of questioning, frequently used by anaesthetists in our institution, were used to assess pain after Caesarean section (Table 1). Group P patients were asked the structured question, ‘You have had a Caesarean section and I am interested in your pain from the surgical trauma. So, is it okay if I ask you some questions about your pain?’ Women were then asked, ‘Do you have any pain?’ If the presence of pain was confirmed, patients were asked for the location of their pain. Women were then asked to quantify their postoperative pain, at rest and with movement, on a 0–10-point VNRS, where ‘0’ was ‘no pain’ and ‘10’ was ‘the worst pain imaginable’. A VAS was also used, where one end of the scale was marked, ‘least pain’ and the other, ‘most pain’. On the reverse side of the VAS was a 0– 100 mm scale (Fig. 1A). Women were then asked ‘Does the wound bother you?’, ‘How much does it bother you, where “0” is no bother and “10” is the most bothersome imaginable?’, ‘Are you comfortable?’, and ‘Would you like additional pain relief?’ Women in Group C were asked the structured question, ‘You have had your Caesarean section, your wound is healing and you’re in the process of recovery. Is it okay if I ask you some questions about your level of comfort?’, followed by ‘Are you comfortable?’ The researcher documented any reason for discomfort. They were then asked, for both at rest and on movement, ‘Can you rate your comfort level where, “10” is the most comfortable and, “0” is the least comfortable?’ They were then asked to quantify their comfort level on a VAS, where one end of the scale was marked as ‘most comfort’ and the other end was marked ‘least comfort’. On the reverse side of the VAS was a 0–100 mm scale (Fig. 1B). Women were also asked ‘Does the healing wound bother you?’, ‘How much does it bother you, where “0” is no bother and “10” is the most bothersome imaginable?’, ‘Do you have pain?’, and ‘Would you like additional analgesia?’ All women were asked: ‘Do you think that the sensations that you have had after your operation to be unpleasant or not particularly unpleasant?’, ‘Do you prefer to be asked about your comfort level or your pain level, and why?’ Lastly, study participants were asked, ‘Do you think of the 781 BJA Chooi et al. Table 1 Interview questions for Group P (pain scores) and Group C (comfort scores). VNRS, verbal numerical rating scores; VAS, visual analogue scores Group P Group C ‘You have had a Caesarean section and I am interested in your pain from the surgical trauma. So, is it okay if I ask you some questions about your pain?’ ‘You have had you Caesarean section, your wound is healing and you are in the process of recovery. Is it okay if I ask you some questions about your level of comfort?’ ‘Do you have any pain?’ ‘Are you comfortable?’ VNRS for pain where 0, no pain; 10, worst pain imaginable At rest On movement VNRS for comfort where 0, no comfort; 10, most comfort At rest On movement VAS for pain where one end is marked ‘least pain’ and other is ‘most pain’ At rest On movement VAS for comfort where one end is marked ‘least comfort’ and the other ‘most comfort’ At rest On movement ‘Does the wound bother you?’ ‘Does the healing wound bother you?’ ‘How much does it bother you where 0 is no bother and 10 is the most bothersome imaginable?’ ‘How much does it bother you where 0 is no bother and 10 is the most bothersome imaginable?’ ‘Are you comfortable?’ ‘Do you have any pain?’ ‘Would you like additional pain relief?’ ‘Would you like additional analgesia?’ All women were asked ‘Do you think that the sensation that you have had after your operation to be unpleasant or not particularly unpleasant?’ ‘Do you prefer to be asked about your comfort level or your pain level?’ ‘Do you think the sensations after your operation to be that of injury and disability or healing and recovery?’ sensations after your operation to be that of “tissue damage” or “healing and recovery”?’. These questions were asked with the options presented in a computer-generated randomized sequence stratified according to Group P or C. For example, half the women in Group P and half the women in Group C were either asked whether they found the ‘. . . sensations to be those of tissue damage or healing and recovery’ or ‘. . . sensations to be those of healing and recovery or tissue damage?’ (Table 1). Our primary outcome was to assess pain severity as measured by a 0–10-point VNRS for pain compared with an equivalent inverted VNRS for comfort. Our secondary outcomes included patient reports of: pain severity as measured by a VAS for pain compared with VAS for comfort; whether the surgical wound was bothersome or unpleasant; the level of bother as measured by a 0– 10-point scale, where 782 ‘0’ is no bother and ‘10’ is the most bothersome; whether the patient required additional analgesia; whether the patient preferred to be asked about their comfort level or pain level; and whether the patient considered the postoperative wound to be injury and disability or healing and recovery. Ongoing follow-up and postoperative management of all patients took place as per usual practice. Study power We used the mean and standard deviation estimates from pilot data of inverted VAS for comfort or VAS for pain assessments in 18 postoperative women. We calculated that to show a clinically relevant difference of 20 mm between pain and comfort groups, sample sizes of 137 and 114 participants/group were required, at rest and with movement, respectively, to give the study a power of 80% with an a ¼0.05. We assumed equivalence for our primary outcome VNRS as shown in several previous studies11 and planned to recruit 150 women/group to accommodate for unforeseen losses of data or participant withdrawals from the study. Additional outcome data regarding urgency of Caesarean section, intraoperative blood loss, Apgar scores, and, admissions to the neonatal unit were collected from our hospital’s clinical information service. All outcome data were transcribed onto a computerized spreadsheet (ExcelTM ) and analysed according to the intention to treat (ITT) principle. Comfort scale data were flipped so as to assess the degree of discomfort with the standard measures of VNRS and VAS for pain. Dichotomous outcomes were reported as relative risk (RR) with 95% confidence intervals (95% CI). Nonparametric VNRS data and patient characteristic data were analysed using the Kruskal– Wallis test. Results Figure 2 shows the participant trial flow. Three hundred and thirty-seven women were assessed for eligibility. Of these women, 37 were excluded as they were non-English speaking and required an interpreter. The remaining 300 women were randomized and included in the analyses. No women withdrew from the study after randomization and there were no losses to follow-up. There were no clinically significant differences between the two groups with regard to patient characteristics and perioperative anaesthesia and analgesia management (Table 2). Table 3 shows VNRS and VAS scores at rest and movement in women according to group allocation. Patient perceptions of the postoperative wound and bother scores are also shown. In Group P, 84 of the 111 women (75.7%) who initially reported that they had pain, also reported later that they were comfortable when specifically asked. Similarly, in Group C, 112 (79.4%) of the 141 women who stated that they were comfortable also reported pain when specifically asked. However, only 18 women in Group C reporting pain (15.1%) stated that they were bothered by it. In contrast in Group P, 61 (55%) of the 111 women, who reported they had pain, were bothered by it. Seven women in Group P (4.7%) and BJA Pain vs comfort scores after Caesarean section A Least pain Most pain 0 mm 100 mm B Least comfortable Most comfortable 0 mm 100 mm Fig 1 VAS for comfort and for pain. (A) Pain VAS: diagram shows both front and back sides of the sliding scale. The diamond shape slides along the scale, used to indicate patient’s pain level. (B) Comfort VAS (diagram shows both front and back sides of the sliding scale). The diamond shape slides along the scale, used to indicate patient’s comfort level. Assessed for eligibility (n = 337) Excluded (n =37) Not meeting inclusion criteria due to non-English speaking Randomized (n =300) Allocated to Group P (n =150) Received allocated questionnaire (n = 150) Allocated to group C (n = 150) Received allocated questionnaire (n =150) Analysed n =150 Analysed n =150 Fig 2 Participant flow diagram. four women in Group C (2.7%) who reported that they were comfortable requested additional analgesia. Women allocated to Group P were more likely to prefer being asked about their pain than those in the comfort group (RR 1.28, 1.03, 1.60, P¼0.026). In Group P, 75 women (50%) preferred to be asked pain scores and 38 women (25.3%) preferred to be asked for comfort scores. This difference was not seen in Group C, 58 women (38.6%) vs 54 (36.0%). Of the 300 women recruited, 127 women were undecided, had no preference, or provided no reason for their preference to be asked for their pain scores or comfort scores. Some patients commented that they preferred to 783 BJA Chooi et al. Table 2 Baseline patient characteristic data of Groups P and C. CS, Caesarean section; n, number; BMI, body mass index; IQR, inter-quartile range; CSE, combined spinal –epidural Characteristic Age [mean (range)] Group P (n5150) 31.2 (18-42) Group C (n5150) 30.8 (20-43) P-value 0.629 Primiparity [n (%)] 69 (46) 73 (49) 0.644 Previous CS [n (%)] 63 (42) 57 (38) 0.480 BMI [median (IQR)] 26 (23, 31) 26 (23, 30) 0.744 Epidural [n (%)] 51 (34) 41 (27) 0.211 Spinal [n (%)] 91 (60) 98 (65) 0.403 8 (5) 6 (4) 0.584 0 (0) 5 (3) 0.024 67 (45) 60 (40) 0.413 Route of intraoperative anaesthesia Regional anaesthesia CSE [n (%)] General anaesthesia [n (%)] Elective CS [n (%] Grade of emergency Caesarean section Immediate 6 (4) 5 (3) 0.759 Within 30 min 7 (4) 11(7) 0.331 Within 1 h 19 (13) 25 (17) 0.327 Within 4 h 8 (5) 13 (9) 0.258 Within 24 h 34 (23) 27 (18) Not stated 9 (6) 9 (6) 0.315 1 Blood loss during Caesarean section ,500 ml 59 (39) 70 (47) 0.200 500– 1000 ml 76 (51) 65 (43) 0.203 ≥1000 ml 15 (10) 15 (10) Apgar scores [median (IQR, range)] 9 (9-9, 6-10) 9 (9-9, 4-10) 1 0.584 Number of neonates admitted to Level 2 neonatal care 32 (21) 44 (29) 0.111 Level 3 neonatal care 15 (10) 19 (13) 0.466 0.562 Postoperative analgesia None [n (%)] 1 (1) 2 (1) Simple/non-opioid [n (%)] 56 (37) 56 (37) 1 Opioid [n (%)] 93 (62) 92 (61) 0.905 Antiemetics Nil 15 (10) 17 (11) 0.708 Single agent 16 (11) 15 (10) 0.850 Dual agent 110 (73) 104 (69) 0.444 Triple agent 9 (6) 14 (9) 0.278 Last analgesia before interview Nil since operation [n (%)] 2 (1) 2 (1) Simple/non-opioid [n (%)] 91 (61) 90 (60) Opioid [n (%)] 57 (38) 58 (39) Last analgesia to interview time [mean (SD)] (min) Time since anaesthetic [median (IQR)] (min) 1 0.906 0.905 160 (75, 240) 177.5 (82.5, 252.5) 0.331 1412.5 (985, 1600) 1310 (1075, 1570) 0.340 Patient activity In bed [n (%)] 104 (69) 85 (57) 0.023 In chair [n (%)] 17 (11) 32 (21) 0.019 Ambulating [n (%)] 29 (19) 33 (22) 0.568 None [n (%)] 25 (17) 44 (29) 0.009 Baby [n (%)] 36 (24) 33 (22) 0.681 Other [n (%)] 38 (25) 31 (21) 0.337 Baby and other [n (%)] 51 (34) 42 (28) 0.261 Other people in room 784 BJA Pain vs comfort scores after Caesarean section Table 3 VNRS and VAS at rest and movement in women according to group allocation are presented. Patient perceptions of the postoperative wound and ‘bother scores’ are also shown. VNRS, verbal numerical rating score; VAS, visual analogue scale; n, number; IQR, inter-quartile range; RR, relative risk; CI, confidence interval; IS, Inverted scores; AS, Actual scores Question Group P (n5150) Group C (n5150) RR (95% CI) P-value Do you have pain? yes [n (%)] 111 (74) 119 (79) 0.275 Are you comfortable? yes [n (%)] 118 (79) 141 (94) ,0.001 Rest VNRS [median (IQR)] VAS [median (IQR)] 2 (1, 4) 23 (10, 40) IS: 2 (0.5, 3) AS: 8 (7, 9.5) 0.001 IS: 12.5 (2, 29) AS: 87.5 (71, 98) ,0.001 IS: 4 (3, 5) AS: 6 (5, 7) ,0.001 IS: 46 (30, 59) AS: 54 (41, 70) ,0.001 Movement VNRS [median (IQR)] VAS [median (IQR)] Are you bothered? yes [n (%)] VNRS Bother score [median (IQR)] Reported sensations as ‘unpleasant’ [n (%)] 6 (4, 7) 58 (40, 72) 61 (40) 4 (2, 6) 18 (12) 3.39 (2.11, 5.45) 1 (0, 3) ,0.001 ,0.001 104 (69.3) 31 (20.7) 3.05 (2.20, 4.23) ,0.001 Reported sensation as ‘tissue damage’ [n (%)] 44 (29.3) 22 (14.7) 2.0 (1.30, 3.18) ,0.001 Reported sensations as ‘healing and recovery’ [n (%)] 81 (54) 105 (70) 0.77 (0.64, 0.92) ,0.01 More analgesia needed? yes [n (%)] 26 (17) 6 (4) 4.33 (1.84, 10.22) ,0.001 be asked their pain scores rather than comfort scores because it was easier to rate and they were more familiar with the scale. Women preferring the comfort scale commented that ‘comfort was more important than pain’ or ‘the word pain reminds me of my pain’. Discussion We have presented a randomized trial assessing the postsurgical evaluation of patient experiences by asking about pain compared with asking about comfort. It is the only clinical study to assess the effects of assessing pain on postoperative experiences and patient perceptions, using a priori outcomes. This report responds in part to the call for more research into the placebo and nocebo effects of communication16 and follows on from the landmark research by Lang and colleagues1 showing that negative suggestions can increase perioperative pain and anxiety. Although this issue has not previously been considered of clinical relevance in the context of assessing pain, there is clear evidence to the contrary in other settings.1 2 7 17 18 A previous study has demonstrated that in the assessment of pain after Caesarean section, women are more likely to report pain when asked ‘Do you have pain?’ compared with when women are asked ‘Are you comfortable?’ It may be that if patients are asked if they are in pain after operation a ‘yes’ is more likely, than if questioned ‘How are you?’ or ‘Are you comfortable?’15 As the use of the ‘pain’ word in a phrase may lead to the communication functioning as a negative suggestion, we avoided asking about pain and comfort in the same patient by randomizing for comfort and pain yet still asking about different aspects of the postoperative experience in a standardized way. The key findings of our study show that when comparing VNRS for pain and comfort, lower scores are found for the inverted comfort score than their equivalent pain score. This finding also was shown with the use of VAS at rest and with movement. When women were asked specifically, ‘Do you have pain?’, an approximately equal number of women reported pain in the two groups. This suggests that women will report pain when directly asked, irrespective of whether it bothers them or needs treating. When women were asked, ‘Are you comfortable?’, significantly more women in Group C reported that they were comfortable compared with those allocated to Group P. Interestingly, the negative suggestions used in Group P seem to have resulted in an increased number of patients reporting that their postoperative sensations were unpleasant, more bothersome, and perceived as tissue damage and injury rather than healing and recovery (Table 3). Patients allocated to Group P also had more requests for additional analgesia than those participants allocated to Group C. These results are consistent with previous studies suggesting that the use of negative words increase patient pain and anxiety levels.1 2 Surprisingly, more than half of the women in Group P who reported that they had pain also stated that they were comfortable when asked directly, and the majority of these patients neither desired nor required additional analgesia. As suggested previously, our findings clearly demonstrate that asking about pain and pain scores alone do not give healthcare providers enough clinically useful information to decide if patients are receiving adequate postoperative 785 BJA analgesia or require an intervention.17 19 Indeed, enquiring about whether patients are actually bothered by pain, and whether they desire any treatment for it, may be more useful questions to ask when considering whether an intervention for postoperative pain is indicated. Consistent with previous research in other settings, our avoidance of negative suggestions when using comfort scores rather than standard pain scores has not shown any observable harms. This suggests that the use of comfort scores may have an advantage over traditional postoperative assessments using pain scores. Our findings appear to be consistent with recent research on pain processing regarding modulation of the anterior cingulate cortex when negative suggestions are used and how this affects pain processing and influences patients’ clinical experience.7 8 Although more women allocated to Group P preferred to be asked about their pain scores rather than their comfort scores, many were unsure of their reasons. Some women did report ‘familiarity’ and ‘ease of use’ as reasons for their preference. There were a number of limitations to this study. First, there are no exact antonyms to pain and it could be argued that the word ‘comfort’ may not be a suitable antonym for ‘pain’. In other contexts, one might question whether our primary outcome to assess pain severity with the degree of comfort is a primary outcome at all rather than a description of two separate assessment methods. However, in the context of assessing postoperative pain and in the laboratory, it appears likely that as soon as pain is mentioned, it is likely to focus the patient on pain and associate the perception of sensations in a negative way.17 18 Our statistical comparison between the ‘pain’ and ‘comfort’ groups relied upon an inversion of comfort scores such that the anchors are reversed, that is, ‘most pain’ becomes translated to ‘least comfortable’ and ‘least pain’ gets translated to ‘most comfortable’. The inverse transformation used in this study appears to have more than just face validity for the anchors, as they were asked in a way that focused the patient on the sensations associated with the Caesarean wound. Although uncommon, similar inverted scales have been used previously in the context of a 0– 10 ‘pain relief’ scale, where ‘0’ was no pain relief and ‘10’ was maximum pain relief.11 19 However, it is difficult to be certain whether a particular pain score say, 3 of 10 pain really corresponds to a 7 of 10 for comfort. This would be an interesting area for future research. The style and expression of the assessors could have potentially impacted on our study findings. However, the highly structured nature of the words used in intervention and control groups, the limited number of investigators asking the questions, and the excellent internal validity in terms of randomization and allocation concealment should have minimized any risk of bias in this regard. Women were questioned at a separate time to the usual ward rounds by obstetric and anaesthetic teams and our study does not address how patients were questioned by doctors and nurses about their pain before the assessment in this study. However, when assessing pain, clinical differences in approach would be expected to have been equally 786 Chooi et al. distributed across groups by the randomization process. The researchers conducted interviews in a standardized and structured manner but were not blinded to participant group allocation. In addition, there were no expectations of showing a difference between pain and comfort scores by assessors which should have minimized any potential for bias. Blinding of assessors should be a consideration in future studies investigating the effects on pain when it is measured. This study may be considered to have ethical challenges as our study protocol had ethics committee approval for written informed consent to be obtained after the postoperative assessment. As with other research investigating subconscious patient responses to communication, patient consent before the intervention was thought likely to influence our outcomes of interest.2 The need for additional pain relief was not tracked over time because of the limited resources available. However, we were able to confirm that all women requesting postoperative analgesia did receive it. Study participants may have responded to the researcher that they did not want additional analgesia, but then sometime later may have asked for analgesia. Neonatal outcomes and maternal complications from Caesarean section could have potentially influenced pain perception, but this was found to be comparable between groups (Table 2). Further details in this regard would be an interesting consideration for future research. The self-funded nature of this study did not allow for multiple visits or prolonged follow-up which would be an interesting aspect for future research in assessing whether the use of negative language in the assessment of pain influences the length of stay in hospital, nausea and vomiting, or even the incidence of chronic pain. It would also be interesting to investigate whether these results are applicable to women who are potentially experiencing postoperative pain in other settings such as after general surgery. Further investigation involving male patients and those in private and non-tertiary hospitals would also be of interest. Further research into patient preferences may facilitate further our understanding of the power of words when interacting with patients. Traditionally, it has been suggested that regular assessment and measures of pain makes pain visible and thus improves management, particularly in acute pain.12 Our trial findings suggest that questioning patients about their pain and pain scores after Caesarean section adversely affects patient reports of their postoperative experiences, possibly by focusing the patient on their pain and therefore exacerbating the unpleasantness and bothersome nature of the postoperative wound. This suggests that the belief that repeated use of pain scores making pain visible may also be explained as an effect of repeated negative suggestions increasing its incidence, its exacerbation, or both. Similarly, the view that recording pain intensity as ‘the fifth vital sign’ can improve acute pain management20 21 is based on relatively poor evidence (Level III-3).11 Our study findings suggest that not only is the response to pain questioning dependent on how postoperative questions are phrased but Pain vs comfort scores after Caesarean section that current testing may be adversely affecting patients’ postoperative experiences. The evidence from the current and previous studies suggests a naive simplicity to expect that one could reliably guide appropriate pain management by reducing something as complex as the experience of pain to a single number.22 It would seem reasonable to conduct post-anaesthesia interviews using a more permissive open question structure initially such as ‘How are you feeling’ rather than ‘How much pain have you got?’ Avoidance of the use of the ‘pain’ or similar negative words until they are expressed by the patient may be a consideration in its assessment and management. If future research confirms our findings, the continued encouragement of using pain scores in the context of postoperative pain as the fifth vital sign21 should be questioned, and possibly replaced with more neutral or positive language. As with pain relief ratings,19 inverted comfort scores are likely to be related to, but distinct from, changes in pain intensity. Although they read somewhat lower than pain scores, inverted comfort scores may be one possible way of avoiding the effects of negative suggestions when assessing postoperative pain after Caesarean section. Acknowledgements We thank Ann Fitzgerald for assistance with supplementary data retrieval and acknowledge the support and assistance of nurses, midwives, and patient participants at the Women’s and Children’s Hospital in Adelaide. Declaration of interest None declared. Funding This study received no external funding. References 1 Lang EV, Hatsiopoulou O, Koch T, et al. Can words hurt? Patientprovider interactions during invasive procedures. Pain 2005; 114: 303– 9 2 Varelmann D, Pancaro C, Cappiello E, Camann W. Nocebo-induced hyperalgesia during local anesthetic injection. Anesth Analg 2010; 110: 868– 70 3 Dutt-Gupta J, Bown T, Cyna AM. Effect of communication on pain during intravenous cannulation: a randomized controlled trial. Br J Anaesth 2007; 99: 871–5 4 Petrovic P. 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