Business Letter Coaching Module General Overview Business letters are written from information given to contestants. When preparing for the contest, it is important to review the various parts of a business letter (return address, date, inside address, salutation, body, closing, and signature). Format The business letter may be written in either the block or the indented style, but should be consistent throughout the letter. No set stylebook has been adopted by the English Expo Committee; for style, students should refer to any standard language arts handbook. Judges will not be sticklers for specific style; the content and readability of the letter is more important. Grammar and Mechanics Students are encouraged to proofread their work, since spelling, punctuation, and complete sentences do count. Students may either print or write their letter. Judging Holistic scoring is used by the judges, with discussion usually involved in making the final selections of winners. A “tie-breaker” letter may be assigned, which involves each contestant actually writing two letters during the contest period. Content of Letters Business letters generally tend to focus on placing an order, obtaining information for a report, etc. The information requested is fairly simple, although students should read through their directions and information sheets carefully. Criteria for Judging The necessary parts of the letter (return address, date, inside address, greeting, body, closing, and signature) are present and punctuated correctly. All of the information in the scenario should be given. The problem or situation should be explained clearly and in as much detail as possible The handwriting should be clear and easy to read. Holistic Scoring Scale: 5 An excellent letter includes all of the judging criteria including as much detail as possible regarding the situation and/or problem. The writer uses words and phrases that express clean and complete thoughts. The writer tells clearly what s/he wants to be done. There are no spelling or punctuation errors. Holistic Scoring Scale: 4 An above average letter includes the information in the scenario and uses words and phrases that express clear and complete thoughts. There is no more than one spelling or punctuation error. Holistic Scoring Scale: 3 An average letter includes the information from the scenario but may leave out some pieces of the information or be somewhat unclear in meaning. Most thoughts are expressed clearly and completely. There may be some minor errors in spelling and/or punctuation. Holistic Scoring Scale: 2 A fair letter does not include all of the information from the scenario, and all thoughts are not expressed clearly or completely. There may be some minor errors in spelling and/or punctuation. Holistic Scoring Scale: 1 A poor letter does not match the assignment and/or it does not include all of the necessary information. Many thoughts are not expressed clearly or completely. Numerous errors in spelling, punctuation, or phrasing interfere with the judge’s ability to understand the letter.
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