The Importance of Friends Friendship and Adjustment Among 1st-Year University Students Journal of Adolescent Research Volume 22 Number 6 November 2007 665-689 © 2007 Sage Publications 10.1177/0743558407306344 http://jar.sagepub.com hosted at http://online.sagepub.com Vanessa M. Buote S. Mark Pancer Michael W. Pratt Wilfrid Laurier University, Canada Gerald Adams University of Guelph, Canada Shelly Birnie-Lefcovitch Memorial University, Canada Janet Polivy University of Toronto, Canada Maxine Gallander Wintre York University, Canada In a study of new friendships and adjustment among 1st-year university students, students at six Canadian universities completed questionnaires that assessed the quality of new friendships and adjustment during their first academic year. In-depth, face-to-face interviews about students’ new friendships were conducted with a subsample of these students. Results indicated a significant positive relation between quality of new friendships and adjustment to university; this association was stronger for students living in residence than for those commuting to university. The interview data provided insight into the processes through which the relation between quality of new friendships and adjustment occurs. Results are discussed in terms of the importance of new friendships in helping individuals to adjust to a new social environment. Keywords: university adjustment; friendship; openness; commuter student; emerging adulthood Authors’ Note: Correspondence concerning this article should be addressed to Vanessa Buote, Wilfrid Laurier University, 75 University Avenue West, Waterloo, Ontario, Canada N2L 3C5; phone: (519) 884-1970 x2393. Electronic mail may be sent via Internet to [email protected]. 665 Downloaded from jar.sagepub.com at PENNSYLVANIA STATE UNIV on May 17, 2016 666 Journal of Adolescent Research I n contemporary society, the transition from high school to university is being made by an increasing number of emerging adults, with approximately 60% of North America’s youths furthering their education by attending university (Pancer, Pratt, Hunsberger, & Alisat, 2005). For many, this transition is not an easy one. Studies have shown that 20% to 25% of 1st-year students do not complete a 2nd year of education (Hamilton & Hamilton, 2006) and that a further 20% to 30% may leave university in subsequent years (Grayson & Grayson, 2003). One reason for the high drop-out rates may be the difficulties and stressors associated with beginning university life. First-year university students experience a wide range of problems that could contribute to poor university adjustment and, ultimately, leaving university. These include homesickness and friendsickness (Paul & Brier, 2001), depression, obsessionality, psychological disturbance, absent-mindedness (Fisher & Hood, 1987), a sense of isolation (Brooks & DuBois, 1995), a drop in academic grades (Levitz & Noel, 1989), and increased interpersonal conflict (Fisher & Hood, 1987). These problems may be amplified for students who chose to leave home to attend university, as they must cope not only with the stress associated with university life but also with being separated from parents, siblings, friends, and community members, as well as with the stress of relocating. Friends, particularly a best friend, may be one of the mechanisms that might counteract the difficulties and stress associated with major life transitions because they are major sources of social support (Tokuno, 1986). Having friends has been found to be correlated from childhood through old age with psychological well-being and may lead to an increase in feelings of self-worth and self-esteem (Hartup & Stevens, 1997). Friends provide a number of benefits and fulfill various functions. A friend can act as a role model (Tokuno, 1986), a reference group, a listener, an individual who understands, a critic, an adviser, and a companion (Richey & Richey, 1980, Tokuno, 1986). Furthermore, friends provide advice, guidance, reassurance, acceptance, sympathetic listening, encouragement, feedback, and a sense of belonging (Tokuno, 1986; Weiss, 1974). Moreover, friends provide concrete help and allow one the opportunity to help others (Weiss, 1974). Given the benefits of friendships, Richey and Richey (1980) concluded that adolescents “need the social support offered by a best friend” (p. 538), as these individuals fulfill many functions, a number of which cannot be satisfied by family members. It is probable that a best friend may be one of the most important assets in major life transitions, given that a best friendship Downloaded from jar.sagepub.com at PENNSYLVANIA STATE UNIV on May 17, 2016 Buote et al. / Friendships and Adjustment 667 is usually considered to be more intimate than other friendships (Rybak & McAndrew, 2006). The multiple functions that friends fulfill, and their provisions of support and well-being, suggest that having a close friend during stressful experiences would certainly help individuals cope. This may be particularly true during the transition to university, where a loss of friends may occur as there is typically a disruption in social support networks (Kenny, 1987). During the shift from high school to university, high school friendships tend to decrease in satisfaction, commitment, supportiveness, quality, and quantity and may ultimately dissipate completely (Oswald & Clark, 2003; Shaver, Furman & Buhrmester, 1985). For example, approximately 41% of high school best friendships have been found to become more distant during the fall semester of students’ 1st year of university (Oswald & Clark, 2003). The dissipation of high school friendship networks may be particularly pronounced for students leaving home to attend university, as the frequency with which these students can see, talk to, or visit their high school friends may decrease once they begin university. In contrast, the friendships of commuter students, who reside with their parents while attending university, may be more likely to remain largely intact, as the majority of the individuals in their network continue to be available even after the student has begun university. Although it is possible that the friendship networks of commuting university students may decrease in size, with a number of their friends moving away to attend university or find work after high school, commuter students would be more likely to continue their involvement in many of the groups, organizations, clubs, sports teams, and activities they participated in prior to attending university, leaving their friendship networks relatively stable. Therefore, although it is important for all 1st-year students to replenish their friendship network, developing new friendships may be particularly important for students who live in residence during their 1st year at university. The relatively few studies have that have focused on friendship development in 1st-year university students indicate that friendships undergo significant changes during this period. In two studies, Hays (1984, 1985) found that approximately 60% of the friendships that were just budding at the beginning of university students’ first semester became close friendships by the end of the semester. Shaver et al. (1985) found that 97% of 1st-year university students had met someone during the fall semester that they felt was their new best friend. Past research indicates that residence students make more friends than do commuter students and that residence Downloaded from jar.sagepub.com at PENNSYLVANIA STATE UNIV on May 17, 2016 668 Journal of Adolescent Research and commuter students’ friendship and support networks differ considerably (Hays & Oxley, 1986). Residence students’ networks consist of a lower proportion of family members and a higher proportion of other students. Indeed, 84% of residence students’ networks were found to be composed of other students, whereas only 48% of commuters’ networks comprised other students (Hays & Oxley, 1986), probably reflecting the latter’s largely intact social support networks and thus their reduced need to form new friendships at university. It follows, then, that commuter students will not be as open to making new friendships and will not make as many new friendships as do residence students. Hence, one important difference between residence and commuter students may be their level of openness to making new friendships, which was investigated in the present study. Following this line of argument, we also expected that the new friendships developed at university would be more important for residence students’ adjustment than for commuter students’ adjustment. As indicated above, residence students are likely to experience a more dramatic break in their friendship networks. As these students are less able to receive support from their old friends, they may need to look to others for this support. Given that these students are making many new friendships, it is highly probable that it is these new friends that students will seek out for support, making them very important for university adjustment. Commuter students, on the other hand, are likely to rely on the same people as they did prior to beginning university, making their new friendships less important for their adjustment. In summary, the present study examined the relation between university adjustment and new friendships developed at university. We hypothesized that (a) a positive association would exist between the quality of new friendships developed at university and university adjustment; (b) this association would be stronger for residence students than for commuter students; (c) a positive association would exist between openness to new friendships and university adjustment, with this relationship being mediated by the quality of new friendships developed at university; and (d) in the summer prior to commencing university, residence students would exhibit greater openness to making new friendships than would commuter students. A second, qualitative component of this study, in which in-depth faceto-face interviews were conducted with a small subsample of respondents about their new friendships at university, was used to understand the process of friendship development in 1st-year students and to identify some of the mechanisms by which new friendships influence student adjustment. Downloaded from jar.sagepub.com at PENNSYLVANIA STATE UNIV on May 17, 2016 Buote et al. / Friendships and Adjustment 669 Quantitative Component Method Participants Participants were part of a larger longitudinal study, which included 1,845 participants from six Canadian universities. The participating universities varied in the size of the student population, class size, ethnic diversity, municipality size, and location (province). Participants who had not completed all the measures included in the present study or who did not indicate their residential plans for their 1st year of university were eliminated. In addition, all participants living off-campus and who were unsure of their residential plans were removed from the sample. Students who were eliminated from the sample differed from students who were included in terms of gender, t(1,810)= –.312, p = .002, with those included in the sample consisting of a lower proportion of male students (44.2% vs. 50.7%) and a higher proportion of female students (55.8% vs. 47.5%). Furthermore, there was a marginal difference in age, t(1,816)= 1.795, p = .079, with excluded students being slightly older (M = 17.96 vs. 17.88). There was no significant difference between the two groups in terms of residence plans, t(1,820)= .791, p = .472, or ethnic background, t(1,800)= –.972, p = .331. The total sample for the present study included 310 male and 392 female 1st-year commuter and residence university students for an overall total of 702 participants. Specifically, the group of residence students included participants living alone in a university residence (171; 83 male students and 88 female students), students living in residence with a university-assigned roommate (223; 89 male students and 134 female students), and students living with a friend or sibling in a university residence (3 female students). The group of commuter students included students who resided at home with their parents (293; 133 male students and 160 female students), students living with relatives while attending university (10; 4 male students and 6 female students), students living parttime at home and part-time with relatives (1 female student), and those living with their siblings at home (1 male student). The age distribution of participants ranged from 17 to 21 years. The mean age of participants in August 2005 was 17.88 (SD = .641). Twenty-two percent of the sample (n = 156) considered themselves members of a visible minority. Of these individuals, 117 participants specified a group to which they belonged; of these 117 individuals, 64 (54.7%) were Asian, 25 (21.3%) were Indo, Downloaded from jar.sagepub.com at PENNSYLVANIA STATE UNIV on May 17, 2016 670 Journal of Adolescent Research 4 (3.4%) were European, 6 (5.1%) were Latino, 9 (7.6%) were Black, 6 (5.1%) were Middle Eastern, 1 participant was Aboriginal, 1 was Philippine/Brazilian, and 1 was Zoroastrian. Procedure Participants were recruited from five universities in Ontario and one in Newfoundland, Canada. In August 2005, postcards were mailed to all incoming students (9,780 students), explaining the purpose of the study and asking students to log on to a particular Web site to complete questionnaires. A total of 1,812 students, representing 18.5% of prospective participants, completed the preuniversity questionnaire that included several background measures (including one asking students to indicate where they would be living during their 1st year at university) and a measure of openness to new friendships. Consent was obtained by stating in the postcard that “when we have your responses, we will take that as your permission to include your responses in our data analyses.” As compensation for participation, participants were entered into a draw for the chance to win one of six prizes of one term’s tuition. At the beginning of November 2005, a follow-up e-mail was sent to students who participated in the study in August explaining the purpose of the study and asking participants to take part in an online follow-up study. Of those 1,812 who received the e-mail, 1,036 (57.2% of the sample) completed the online questionnaire, which contained measures of friendship quantity and quality and adjustment to university. As compensation, participants were again entered into the tuition draw. To maintain confidentiality, participants were identified by a research code. Measures Depression. The Center for Epidemiologic Studies–Depression Scale (CES-D; Radloff, 1977) was used to assess depression. Participants rated their level of agreement with each of 20 items on a 4-point scale, which ranged from rarely or none of the time (less than 1 day) to most or all of the time (5-7 days). Examples of items from this scale include “I was bothered by things that usually don’t bother me” and “My sleep was restless.” The CES-D has good reliability (Cronbach’s alpha is at .85) and good validity (Radloff, 1977). Cronbach’s alpha for this sample was .78. The CES-D was administered in August. Openness to new friendships. Openness to new friendships was measured by the Openness to Friendships Scale, created by the authors to examine the Downloaded from jar.sagepub.com at PENNSYLVANIA STATE UNIV on May 17, 2016 Buote et al. / Friendships and Adjustment 671 degree to which participants felt they were open to making new friendships once arriving at university. Participants indicated their level of agreement with each of 10 statements on a 9-point scale, ranging from –4 (very strongly disagree) to +4 (very strongly agree), with higher scores indicating greater openness to developing new friendships. This scale includes items such as “I am excited at the possibility of meeting new friends at university” and “I am looking forward to getting to know many new people at university.” Cronbach’s alpha was found to be .89 for the present study. This scale was administered in the August questionnaire. Adjustment to university. The Student Adaptation to College Questionnaire (SACQ; Baker & Siryk, 1984) was used to measure university adjustment. The measure includes four subscales: Academic Adjustment, Social Adjustment, Personal-Emotional Adjustment, and Institutional Attachment. The Academic Adjustment subscale gauges the student’s ability to adapt to the academic demands of university, whereas the Social Adjustment subscale measures how well students adjust to interpersonal experiences. The Personal-Emotional Adjustment subscale assesses psychological and physical health. The Institutional Attachment subscale measures students’ commitment to the college or university they are attending and to a college or university education. Participants indicated their level of agreement with each statement on a 9point scale, ranging from 1 (applies very closely to me) to 9 (does not apply to me at all). Higher scores on the overall scale and the subscales indicate better adjustment. Sample items from this scale include “I have been keeping up-to-date on my academic work” and “I haven’t been able to control my emotions very well lately.” Reliability for this scale has been shown to be good, with Cronbach’s alpha ranging from .77 to .95 for the subscales and from .92 to .95 for the overall scale. Cronbach’s alphas for the current study were as follows: overall score, .95; Academic Adjustment subscale, .87; Social Adjustment subscale, .83; Personal-Emotional Adjustment subscale, .87; and Institutional Attachment subscale, .85. The SACQ was administered in the November questionnaire. Friendship quality. Friendship quality was assessed using the McGill Friendship Questionnaire–Friend’s Functions (MFQ-FF, short form; Mendelson & Aboud, 1999). This questionnaire measures the degree to which six friendship functions (stimulating companionship, help, intimacy, reliable alliance, self-validation, and emotional security) are fulfilled by a particular friend (participants completed the questionnaire with regard to one friend only). Participants were asked to think of the one new person they Downloaded from jar.sagepub.com at PENNSYLVANIA STATE UNIV on May 17, 2016 672 Journal of Adolescent Research had met at university that they felt closest to (excluding a boyfriend or girlfriend) and to indicate their level of agreement with each of 30 statements about that friend on an 8-point scale, ranging from 1 (never) to 8 (always). Higher scores indicated greater fulfillment of friendship functions by the friend. The MFQ-FF includes six subscales: Stimulating Companionship, Help, Intimacy, Reliable Alliance, Self-Validation, and Emotional Security. Stimulating companionship refers to friends spending time together and engaging in activities that stimulate amusement and enjoyment. Help is defined as providing assistance, guidance, information, and material aid to one’s friend. Intimacy refers to self-disclosure, sensitivity to the friend’s needs, and being accepting. Loyalty and knowing one can count on one’s friend comprise reliable alliance. Self-validation is conceptualized as perceiving one’s friend as agreeing, encouraging, listening, and reassuring, and as helping one to maintain a positive self-image. Last, emotional security is conceptualized as the comfort a friend provides in difficult and threatening situations. Examples of the scale items include “[My friend] makes me feel better when I am upset” and “[My friend] would still want to stay my friend even if we argued.” This scale has been found to have excellent reliability, with Cronbach’s alpha for the scale being .97 and subscale values ranging between .84 and .90. Validity was also found to be good in previous research (Mendelson & Aboud, 1999). Cronbach’s alpha for this scale in the present study was determined to be .98, with subscale values ranging from .91 to .95. The MFQ-FF was administered in the November questionnaire. Friendship quantity. Friendship quantity was measured by two questions: ”Please indicate how many friends you have made since coming to university” and “Please indicate how many friends you have made since coming to university that you would consider to be close friends.” These questions were asked on the November questionnaire. Results Hypothesis 1 stated that a positive correlation would exist between quality of new friendships developed at university and university adjustment. Table 1 presents the correlations among pertinent variables related to friendship quality and adjustment for the overall sample; these correlations indicated a consistent positive relationship between quality of friendships formed in 1st-year university (as assessed by the MFQ-FF) and adjustment to university. The correlation between quality of new friendships and social adjustment was particularly substantial, r(N = 701) = .51. Downloaded from jar.sagepub.com at PENNSYLVANIA STATE UNIV on May 17, 2016 Buote et al. / Friendships and Adjustment 673 Table 1 Correlations Between Quality of New Friendships and University Adjustment for the Total Sample and Commuter and Residence Students SACQ total r N Academic r N Social r N Personal-emotional r N Institutional attachment r N Total Sample Commuter Students Residence Students .32*** 702 .23* 305 .40* 397 .21*** 702 .17* 305 .30* 397 .51*** 701 .43* 304 .54* 397 .07 702 –.01 305 .16* 397 .40*** 702 .34* 305 .45* 397 Note: SACQ = Student Adaptation to College Questionnaire. * Significant at .05 (two-tailed). *** Significant at .001 (two-tailed). Linear regression analysis was also conducted to test this relationship. Controlling for age, gender, and August levels of depression (used as a premeasure of adjustment), quality of new friendships was used to predict adjustment at university in November. Results are presented in Table 2. Quality of new friendships was a significant positive predictor of overall university adjustment and of the four specific types of adjustment (social, academic, personal-emotional, and institutional attachment) measured on the SACQ. To further examine the importance of friendship quality and quantity in students’ university adjustment, a regression analyses was conducted using friendship quality (as assessed by the McGill Friendship Questionnaire) and quantity (number of friends) as predictor variables, while controlling for age, gender, and depression. Results indicate that both quality, t(669) = 6.89, p < .001 (β = .24), and quantity of friendships, t(669) = 2.35, p = .02 (β = .08), were significant predictors of university adjustment. However, based on significance level and beta weights, it appears that quality of friendships was more important for university adjustment than was overall Downloaded from jar.sagepub.com at PENNSYLVANIA STATE UNIV on May 17, 2016 674 Downloaded from jar.sagepub.com at PENNSYLVANIA STATE UNIV on May 17, 2016 MFQ-FF Age Gender Depression MFQ-FF Age Gender Depression MFQ-FF Age Gender Depression MFQ-FF Age Gender Depression MFQ-FF Age Gender Depression Independent Variables 71.09 67.50 103.48 22.79 75.04 F .001*** .001*** .001*** .001*** .001*** p .290 .28 .37 .12 .30 R² 0.37 7.82 –16.73 –3.13 0.074 2.01 1.76 –0.65 0.26 3.30 –7.31 –0.81 0.004 1.13 –7.05 –1.01 0.14 2.70 –4.13 –0.68 B 0.05 3.61 4.73 0.24 0.017 1.34 1.75 0.09 0.02 1.30 1.69 0.09 0.01 1.12 1.47 0.07 0.013 1.02 1.33 0.07 SE B .26 .069 –.12 –.42 .158 .05 .04 –.27 .48 .08 –1.32 –.29 .01 .03 –.16 –.49 .36 .09 –.10 –.33 β t 9.02*** 2.17* –3.54*** –13.05*** 4.32*** 1.51 1.01 –7.40*** 15.53*** 2.54* –4.30*** –9.37*** 0.29 1.01 –4.81*** –14.92*** 10.95*** 2.65* –3.09** –10.04*** Note: SACQ = Student Adaptation to College Questionnaire; MFQ-FF = McGill Friendship Questionnaire–Friend’s Functions (short form). * Significant at the .05 level. ** Significant at the .01 level. *** Significant at the .001 level. Institutional Attachment subscale (SACQ) Personal–Emotional subscale (SACQ) Social subscale (SACQ) Academic subscale (SACQ) SACQ total Dependent Variable Table 2 Summary of Regression Analysis of the Relationship Between Quality of New Friendships and University Adjustment for the Total Sample Buote et al. / Friendships and Adjustment 675 quantity. In addition, a model consisting of friendship quality, age, gender, and depression accounted for 13.5% of the variance in university adjustment, with the addition of the friendship quantity variable increasing the accounted variance to 14.6%, indicating only a small contribution. Hypothesis 2 stated that the relationship between friendship quality and university adjustment would be stronger for residence students than commuter students. Correlations between friendship quality and adjustment for commuter and residence students are presented in Table 1. Friendship quality was significantly associated with all types of university adjustment for both residence and commuter students, except for personal-emotional adjustment of commuter students. However, the correlation between overall quality of friendship and adjustment was significantly more positive for residence students than for commuter students (N = 397; 305), Z = 2.49, p < .05. With regard to the subscales of the MFQ-FF, the correlation between friendship quality and adjustment was significantly more positive for personal-emotional adjustment (N = 400; 306), Z = 2.17, p < .05, and marginally more positive for academic adjustment (N = 397; 305), Z = 1.80, p < .10, social adjustment (N = 397; 305), Z = 1.77, p < .10, and institutional attachment (N = 400; 306), Z = 1.79, p < .10. Hypothesis 3 stated that a positive association would exist between openness to new friendships and adjustment to university, with quality of new friendships mediating this relationship. Correlations relating to this hypothesis are presented in Table 3. Mediation was tested using a series of regression analyses controlling for age, gender, and depression, following the procedure developed by Baron and Kenny (1986). An initial regression analysis was conducted using openness to new friendships as the independent variable and university adjustment as the dependent variable. Analysis revealed a significant relation between openness to new friendships and university adjustment, t(696) = 2.08, p = .04 (β = .07), such that more openness to new friendships was related to higher levels of university adjustment. Next, another regression was conducted to examine openness to new friendships as a predictor of quality of new friendships. Results indicated a significant relation between openness to new friendships and quality of new friendships, t(796) = 6.79, p < .001 (β = .25), such that more openness to new friendships was related to higher quality friendships. Then, a regression was conducted using quality of new friendships as the independent variable while controlling for openness to new friendships, with university adjustment as the dependent variable (with gender and age also used as control variables). Results indicated a significant association between new friendship quality and university adjustment, t(695) = 7.72, p < .001 (β = .26), Downloaded from jar.sagepub.com at PENNSYLVANIA STATE UNIV on May 17, 2016 676 Journal of Adolescent Research Table 3 Correlations Between Openness to New Friendships, Quality of New Friendships, and University Adjustment MFQ–FF Openness to New Friendships 1 702 .316** 702 .131** 702 .316** 702 1 702 .283** 702 .131** 702 .283** 702 1 702 SACQ (total) SACQ (total) r N MFQ–FF r N Openness to new friendships r N Note: SACQ = Student Adaptation to College Questionnaire; MFQ-FF = McGill Friendship Questionnaire–Friend’s Functions (short form). ** Significant at the .01 level. such that higher levels of quality of new friendships were associated with higher levels of university adjustment. Last, openness to new friendships, while controlling for quality of friendships, was used to predict university adjustment. With the quality of friendships entered into the regression, the relation between openness to new friendships and adjustment dropped to nonsignificance, indicating complete mediation according to Baron and Kenny (1986), t(695) = .17, p = .87 (β = .01). In addition, a Sobel test was conducted and indicated that the mediation path was significant, Z = 5.15, p < .001. Hypothesis 4 stated that, in the summer prior to beginning university, residence students would have higher levels of openness to new friendships than would commuter students. As predicted, it was found that residence students had higher levels of openness to new friendships, t(700)= –8.65, p < .001. The mean level of openness to new friendships for residence students was 73.72 (SD = 9.95), whereas for commuters the mean level was 66.44 (SD = 12.28). Not only were residence students more open to new friendships, but these students made significantly more friends, t(674) = –8.78, p < .001, and more close friends, t(691) = –6.60, p < .001, by November than did commuter students. Whereas residence students made an average of 23.46 new friends and 5.65 new close friends, commuter students made an average of 11.32 new friends and 2.57 new close friends. Downloaded from jar.sagepub.com at PENNSYLVANIA STATE UNIV on May 17, 2016 Buote et al. / Friendships and Adjustment 677 Qualitative Component Method Although quantitative analysis is well suited to the purpose of assessing the degree of relationship among variables, it is less adequate at identifying and describing the processes that underlie the development and functions of these relationships. To discover meaning, how something affects someone or how individuals think about a concept, people must be given the opportunity to express themselves through their stories and experiences (Patton, 2001). Qualitative analysis allows the researcher to achieve an in-depth understanding of the individual’s experiences and perspectives (Patton, 2001). Qualitative methods were therefore considered appropriate for the current study as the goal was to achieve an in-depth understanding in two areas. First, given that the quantitative component indicated that new friendships are important for university adjustment, we sought to understand the process by which these new friendships are developed. Second, we investigated the processes underlying the relationship between new friendships and university adjustment by asking participants to discuss the ways in which the friends they had made since coming to university helped them adjust to university. Participants The participants were 12 students (8 male students and 4 female students) selected from the larger sample of students who completed the questionnaires. Six students lived in a university residence, 2 students commuted to university, and 4 students lived in off-campus apartments. The participants were selected to take part in the present study using a maximum variation sampling strategy (Patton, 2001). This method consists of purposefully selecting the sample to maximize variation on the concept of interest (Patton, 2001). In this instance, participants were selected to have a sample that consisted of students who varied in their accommodation arrangements during their 1st year at university. Procedure In November 2005, an e-mail describing the study and asking for participation was sent out to selected students. Interested students then replied by e-mail, and the researcher contacted the individuals expressing an interest by telephone or e-mail to arrange a meeting time. Interviews were conducted face-to-face, were audiotape-recorded and lasted approximately 30 to 45 minutes. Upon completion, interviews were transcribed verbatim. Downloaded from jar.sagepub.com at PENNSYLVANIA STATE UNIV on May 17, 2016 678 Journal of Adolescent Research The Interviews Students participated in a 17-question structured interview that focused on the formation of new friendships while at university and how these new friendships affected their adjustment. A number of questions regarding students’ experience with friendship development at university were first asked and included questions such as “What was it like making friends at university?” and “How open do you think you were to making new friends at university?” Participants were also asked several questions pertaining to their friendship with the individual they considered to be their closest new friend (since coming to university). Examples of these questions include “Please tell me how your friendship with this person developed” and “What has changed in terms of your friendship since you first met your new friend?” Participants were also asked how their new friendships had contributed to their adjustment to university: “How have your new friendships affected the way you have adjusted to university life?” and “How has this person (person considered to be the closest friend since attending university) influenced your adjustment to university?” Coding Procedure Interviews transcripts were then analyzed with the assistance of a computer program (NVivo). Thematic analysis was conducted using a procedure suggested by Patton (2001) and Glaser and Strauss (1967). According to both Patton (2001) and Glaser and Strauss (1967), the first step of qualitative analysis is content analysis, which involves identifying, categorizing, classifying, and coding primary themes in the data. This was first done at an overall level by organizing participants’ responses into categories on the basis of the question that was answered. Content analysis was performed on each category using a constant comparative method (Glaser & Strauss, 1967), which consists of identifying statements and deciding which interview statements fit into a particular theme. Once complete, the categories were evaluated in terms of internal homogeneity (the extent to which the data comprising a particular category fit together in a meaningful way) and external heterogeneity (the extent to which different categories are, in fact, clearly different) (Patton, 2001). Results Three overarching and interconnected themes emerged from the analysis of the interview responses. The first had to do with students’ reflections on how open they had been to making new friends when they began their Downloaded from jar.sagepub.com at PENNSYLVANIA STATE UNIV on May 17, 2016 Buote et al. / Friendships and Adjustment 679 university studies. The second theme concerned the ways in which students formed new friendships at university and the factors that they considered important in the development of these friendships. The third theme had to do with the ways in which students’ new friends influenced their adjustment to university. Openness to New Friendships In the interview, respondents were asked how open they thought they were to making new friends at university. Responses indicated a wide range in the extent to which individuals thought they were open to new friendships. A number of students felt that they had not been very open to making new friends. Some attributed this to their personality dispositions: I’m not a very open person I don’t think, so I think it’s just my personality. A lot of people when they first meet me would say I am shy, or I am not outgoing, but I guess you have to get to know me a bit better before I open up so I think that’s the hard part, like you can’t just open up right away to a stranger; well, I can’t. Other respondents felt that they had not been very open to making new friends because they already had a circle of friends with which they were satisfied and did not feel the need to forge new friendships: I knew right in the summer about thinking about university I was just like I am going to get work done, and I know I am not going to have as many friends as I had here. I have a lot of friends back home. Those are my real friends, so I basically stayed with that. Others who felt that they had been less open to making new friends attributed their lack of openness to their living situation: I don’t think I was very open. Like I did want to meet new people but . . . my first decision to live with my friends pretty much narrows it down that I wasn’t too open, but I do want to meet people, but I haven’t met too many yet. The qualitative data appeared to corroborate the survey data, which indicated that one’s openness to new friendships was related to the extent to which they made friends at university: When you came to university, you came from back home, and you have all these friends, and you are sad to leave them so you come and you are still trying to stay Downloaded from jar.sagepub.com at PENNSYLVANIA STATE UNIV on May 17, 2016 680 Journal of Adolescent Research connected to those friends, and I almost in some ways shut myself off from meeting new people in that way ’cause I was trying to stay connected. So I didn’t actually start meeting new friends until October or even this month, like really making friends, so I think my first 2 months here at university were kind of lonely. Several respondents indicated that they had been very open to making new friends when they started university. For some, this openness stemmed from a dissatisfaction or boredom with their high school friendships and a desire to forge interesting, new, and possibly lifelong friendships: I was pretty open actually, like I was really excited to come to university. I think as much as I love my group of friends from back home, you feel, after hanging out with them for so long, you’re almost like “I am so going to be happy meeting new friends” and get away from these stupid little fights, . . . and you want to meet new people, and you want to experience new things. A number of respondents who had moved away from home to attend university indicated that they were conscious of the fact that they would be leaving most or all of their old friends behind when they started university and that they would have to make new friends if they wanted to have a social network. I’d say I was pretty open because . . . I lived in a city not very close to here, so when I came here, I knew that none of my friends from my high school were really coming here so I’d have to make new friends, so I was pretty open-minded about trying to meet new people and get a new group going and everything. The Friendship Formation Process Several questions in the interview focused on how individuals came to establish new friendships at university. Respondents identified a number of factors that were important in the process of establishing these friendships. The process of making new friends started as soon as students arrived on campus. When asked how and why their first new friendships developed, several of the interviewees indicated that their first friends at university were individuals who shared the same interests, values, sense of humor, sexual orientation, musical tastes, and hobbies. In addition, participants felt that individuals who had undergone similar experiences and engaged in similar activities would make good friendship candidates. For example, Downloaded from jar.sagepub.com at PENNSYLVANIA STATE UNIV on May 17, 2016 Buote et al. / Friendships and Adjustment 681 when asked why she became friends with one person over another, one participant answered, We have the same sense of humor, we listen to the same kind of music, sort of like the same things, like morals and values, like I can tell that something I would find offensive she would find offensive, and something that I would think is acceptable, I think she would agree. A number of participants indicated that they became friends with others who had positive or desirable personality traits, such as being funny, considerate, or nice. When asked why he became friends with a particular person, one participant stated, [He shows] intelligence, loves to be nice, being respectful of other people’s stuff, being respectful of other people’s like relationships, not being clingy, that’s a big one, like if I am doing something, he doesn’t necessarily care what I am doing, he doesn’t attach himself to what I am doing. [ . . . ] He’s obviously funny; he actually has some real emotions. . . . He likes to go drinking or whatever, have fun. He is pretty extraverted. Situational factors, such as proximity, the classes the individual attended, and the residence in which the individual lived, also influenced who participants became friends with: A lot of it had to do with the classes that I was in and the classes they were in because the more time you have to spend with people, no matter what situation you are in, be it in class or out of class, the more time you have to spend with people, the easier it is because to become friends with them because you can get to know them better and have more time to like joke around and do some serious work and all that stuff. Participants also felt that the ease with which they could interact with a person influenced who they became friends with. Participants discussed how they could relate to, or “just clicked” with some of their new friends, which then led to easy friendship development: I came from a [small] high school, so you didn’t pick your friends because you had something necessarily in common with them, but you pick them because you didn’t have a lot of selection kind of, which is kind of sad to say but, in a way it’s true, and I know that I pick her not because she was friends with my other friends but because she was someone who I really get along with. Downloaded from jar.sagepub.com at PENNSYLVANIA STATE UNIV on May 17, 2016 682 Journal of Adolescent Research The interviews took place approximately 2 months after the beginning of the university term. This had allowed many of the friendships that students talked about to progress beyond the getting-acquainted stage. One of the key factors that interviewees said contributed to the growth of their new friendships was the amount of time they spent with their new friends: Like at first, it [the friendship] could be just more like acquaintances, like just, talk to them in class but you wouldn’t really go out of your way to invite them somewhere or something like that, and then after a while, it’s just, you sit with them more, you talk with them more, and then you’ll feel more comfortable with them, and you’ll invite them to go places with you and to share in the things that you like to do. Friendships also appeared to grow more intimate as the individuals involved became more open and comfortable with each other. As time passed, individuals talked about showing their “real” selves to one another and engaging in more self-disclosure: It [the friendship] seems like most of it has changed, it’s just that when you first meet someone, you don’t know much about them, and then you get much more comfortable with them once you know them personally, so I think a lot of things can change. And you don’t really act yourself completely when you first meet them because you are not that comfortable with them to completely show who you are I think that’s what has changed, like, maybe you are more nice to the person when you first meet them, and then later you are not, I think just generally you become more yourself, and I think that’s what has changed since we have become closer. Many participants talked about becoming more open with their friends in terms of their willingness to talk about personal information, such as background information, sexual experiences, and family issues. This was perceived as a way to deepen and strengthen the friendship. For example, one participant discussed how he and his friend became more open in their conversation: We’ll discuss stuff that you definitely never talk to people when you first meet them, stuff like sexual experience, or like family problems, stuff like that. It’s just if you started to say [those things] when you first met a person, [it would] be an extremely awkward conversation. Like personal problems that you wouldn’t tell people. Another factor that appeared to help friendships develop was the integration of new friends into one’s existing network of friends and family. Meeting one Downloaded from jar.sagepub.com at PENNSYLVANIA STATE UNIV on May 17, 2016 Buote et al. / Friendships and Adjustment 683 another’s family and friends was perceived as both a way of deepening a friendship and an indication that a more intimate friendship had developed: Now that we’re getting a little bit closer, she’s thinking about coming up to our hometown because there are the two of us that she’s friends with now that are from the same place. So just meeting our families and coming up and visiting and meeting our other friends that don’t go to [our university], so that’s, I think that’s like just getting a little closer, so she’s going to meet more of the people that we’re into and just get a little bit more integrated I guess into our circle. Contribution of New Friendships to University Adjustment The interview responses provided a more detailed picture of the specific processes by which new friendships contributed to students’ adjustment. One of the ways in which friendship aided in adjustment was by providing a sense of belonging and companionship. Students talked about how their new friends provided a sense of belonging and helped ward off loneliness by keeping them from being alone: I think she’s [new friend] made me feel happier with being here. The first few months I was crying a lot. I still do a bit because I miss home a lot. Like her and all those people that I hang out with, they don’t make me feel as lost being here at university. They make me feel like I have some sense of belonging, like I’m not just here and no one notices me, and if I wasn’t here it wouldn’t make a difference, but there is a reason that I am here and I do have people looking out for me and I do have people caring for me here at university. Interviewees also indicated that their new friends had provided tangible assistance in several ways, by doing things such as helping them with school work or informing them about clubs and services available on campus: You can also like rely on those friends for help in like your other work. Like, if you’re in classes together . . . and you don’t understand, they’re probably willing to help show you how to do it, do the work and like teach you if you don’t understand it. Friends were also important sources of advice about how to make the most out of their new environment: He actually helps me get involved a lot more, he actually encourages me to get involved with more clubs and sports a lot more and stuff like that, so that’s just one thing I didn’t really do much back home, I didn’t get involved in school sports and clubs and stuff, so he encourages me to do that. Downloaded from jar.sagepub.com at PENNSYLVANIA STATE UNIV on May 17, 2016 684 Journal of Adolescent Research The students we interviewed indicated that they often looked at their new friends as models of appropriate behavior in their new university setting: It sort of gives me like the attitude to do work, like when these people are doing work I have nothing else to do so I might as well do work too, so that’s one thing. And just hearing that they choose not to go out and that they choose to do work as opposed to going out or playing sports, then I guess it’s OK for me to do it too, so it leaves a good impression on me that these people are working hard that I can work hard too so that’s one huge adjustment. New friends also assisted students in expanding their social networks on campus. Forming one new friendship often led to meeting other people, and through that forming other friendships: It seems like they are really aware of the fact that we live off campus so they always invite us to their Res and stuff and invite us out with their friends so that we can do stuff, and I have done that a few times, and so they have helped I think by the fact that they live in residence and they introduce us to people. Interview respondents also talked about how their new friends helped them manage the stress they were experiencing as they began their studies at university. One way in which new friends helped reduce stress was by providing fun and enjoyment, which acted as a distraction from the stress of academic work: They [friends] are very distracting, which is always a good thing because especially with the workload piling up, it’s nice to have someone knock on my door and say, let’s just go get food, and it’s fun because if I didn’t have someone to hang out with and things, I probably would be going crazy because I am really busy so it’s nice to have people show up and do fun things with. Several of those interviewed indicated that new friends helped reduce stress by giving them encouragement when they were experiencing difficulties with their school work or when they were experiencing self-doubt about their ability to be successful at university: She makes it easier by talking to me, by letting me know that I am in university, that I’ve basically done well throughout my life to get to university. She boosted my confidence to say “You are here. Look how far you have made it,” when I am in a down spot or am like “this is too much work. . . .” Downloaded from jar.sagepub.com at PENNSYLVANIA STATE UNIV on May 17, 2016 Buote et al. / Friendships and Adjustment 685 A number of interviewees indicated that initially, they had felt that there was something wrong with them when they had difficulty coping with the transition to university. This tended to exacerbate the stress they were experiencing. Talking with their university friends helped assuage these feelings, because they learned that others were experiencing some of the same kinds of feelings. This normalized the difficulties students were having: I just think it’s just that I never thought there was anyone like me, so I just feel more comfortable that I am not as weird, sorry, abnormal in a way that I found people similar to me, so I feel more comfortable now and less insecure with myself so I know that there are people like me. Perhaps the most important way in which friends helped was by simply listening and providing a sympathetic ear when students were experiencing problems: It’s nice to know that when you are upset, there is someone to talk to because university is kind of scary and just think of the whole new chapter of your life and just having someone else with you is nice. Discussion The results of both the quantitative and qualitative components of the study indicate a strong relationship between new friendships that emerging adults form when they begin their university studies and their adjustment to the university environment. The quality of new friendships formed in the 1st year was a significant predictor of adjustment, even when preuniversity levels of adjustment (assessed by a measure of depression taken in August, before students started classes) were controlled for in the regression analyses. New friendships were most strongly related to social adjustment, as might be expected, but also showed a significant relationship with students’ feelings of attachment to university, and even their academic adjustment. The results of the qualitative component of the study provide insight into why the relationship between quality of friendships and adjustment exists. The responses of the students who were interviewed indicates that, as suggested by Richey and Richey (1980), Tokuno (1986), and Weiss (1974), friends fulfill a number of key functions in helping students accommodate to their new environment. They provide a sense of belonging, give both Downloaded from jar.sagepub.com at PENNSYLVANIA STATE UNIV on May 17, 2016 686 Journal of Adolescent Research emotional support and tangible assistance when needed, offer advice and counsel, and serve as role models with regard to appropriate behavior in the campus environment. New friends are also a source of fun and enjoyment, balancing out the many stressors that students experience in adjusting to university life. In addition to these functions, the qualitative results indicated that new friends serve additional important functions not often mentioned in the friendship literature. Our data indicated that students’ new friends played an important role in introducing individuals to other potential friends and expanding their social networks. This is likely a critical function in situations where an individual is encountering a new social environment and does not have an established network of friends. Another function served by new friendships has to do with the fact that for many students, the difficulties they experience in the 1st year are unexpected (Jackson, Pancer, Pratt, & Hunsberger, 2000; Pancer, Hunsberger, Pratt, & Alisat, 2000). Students’ often romanticized expectations of how wonderful university life will be tends to conflict with the reality of the transition and its inherent hardships. One of the consequences of these violated expectations is that students may feel that there is something wrong with them. When they find that their new friends are experiencing similar kinds of problems, this helps normalize the experience, and allows students to feel (as one of our respondents indicated) less “weird, sorry, abnormal.” The literature on life transitions suggests that “pretransition” factors can play an important role in determining the course that adjustment will take during the transition (Schlossberg, 1981). The present research explored the impact of one such pretransition factor—students’ openness to new friendships. Our results suggest that openness to new friendships may have an important influence on the development of friendships in a new social environment. Individuals who were less open to making new friends (measured before they even started their studies) did indeed make fewer friends at university and had new friendships that were of poorer quality than did individuals who were more open to new friendships. This, in turn, had an impact on how they adjusted to university. This was corroborated by responses that interviewees made in the qualitative interview portion of the study. For example, one respondent talked about how she had “shut myself off from meeting new people” and consequently was very lonely during her first 2 months at university. Openness to new friendships was more prevalent in students who planned to live in residence during their 1st year at university than in students who planned to live at home. This greater openness to new friendships appeared to translate into differences in the number of new friendships that students Downloaded from jar.sagepub.com at PENNSYLVANIA STATE UNIV on May 17, 2016 Buote et al. / Friendships and Adjustment 687 formed. Compared to commuter students, individuals in residence had made more than twice as many new friends by November of their 1st year. Our results also showed other important differences between residence and commuter students with regard to their new friendships. New friendships appeared to play a more significant role in the adjustment of residence students than they did in the adjustment of commuter students, as evidenced by the fact that there was a stronger relationship between the quality of new friendships and adjustment for residence students than there was for commuter students. Emerging adulthood is a time when many individuals will make one or more transitions to a new social environment, as they start university, begin new jobs, and move from one community to another. The present research suggests that the development of friendships in these new environments will be an important determinant of how individuals will adjust to their new situation. It suggests, too, that there are things that can be done to facilitate the formation of friendships in these new settings. For example, Pancer et al. (2005) and Pratt et al. (2000) developed a program that focused on the development of friendships and social support during the transition to university. Students participating in the intervention met weekly in small groups for the first 9 weeks of their 1st year of university to discuss things such as how to make new friends at university and how to balance their “old” and “new” friendships. 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Counseling Psychologist, 9, 2-18. Downloaded from jar.sagepub.com at PENNSYLVANIA STATE UNIV on May 17, 2016 Buote et al. / Friendships and Adjustment 689 Shaver, P., Furman, W., & Buhrmester, D. (1985). Transition to college: Network changes, social skills and loneliness. In S. Duck & D. Perlman (Eds.), Understanding personal relationships: An interdisciplinary approach (pp. 193-219). Beverly Hills, CA: Sage. Tokuno, K. A. (1986). The early adult transition and friendships: Mechanisms of support. Adolescence, 21, 593-606. Weiss, R. (1974). The provisions of social relationships. In Z. Rubin (Ed.), Doing unto others (pp. 17-27). Englewood Cliffs, NJ: Prentice Hall. Vanessa M. Buote is a doctoral student in social psychology at Wilfrid Laurier University, Canada. Her research interests include interpersonal relationships, university adjustment, and body image. S. Mark Pancer is a professor of psychology at Wilfrid Laurier University with research interests in life transitions in late adolescence and early adulthood, and community and civic engagement of young people. Michael W. Pratt is a professor of psychology at Wilfrid Laurier University. He is a developmental psychologist who has done extensive work in the area of parental socialization of cognitive and social development, as well as life-span work on moral development. Gerald Adams is a professor in the Department of Family Relations and Applied Nutrition at the University of Guelph, Canada. His interests include college student development, identity formation, student achievement, family and school influences, and adolescent development and social problems. Shelly Birnie-Lefcovitch is the director of the School of Social Work, Memorial University, Canada. Previously, he was the founding director of the Office of First Year Studies at the University of Guelph, where he designed, implemented, and managed a range of academic and student services aimed at helping new undergraduate students make a successful university transition. Current interests focus on rural-urban differences in the transition to university. Janet Polivy is a professor of psychology at the University of Toronto at Mississauga, Canada. She is a clinical psychologist known for her research on dieting and other risk factors for eating disorder development in adolescents. Maxine Gallander Wintre, a professor of psychology at York University, Canada, is a clinical developmental psychologist with interests in relationships between parents and their lateadolescent offspring, which has been extended to their association with the transition to university and more recently to university graduation and success, decisions affecting leaving university, and the transition to the army. Downloaded from jar.sagepub.com at PENNSYLVANIA STATE UNIV on May 17, 2016
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