THE FORUM ESTABLISHED TO FACILITATE THE EXCHANGE AND DISSEMINATION OF INFORMATION REGARDING ALL ASPECTS OF CONTINGENCY PLANNING IN BOTH THE PRIVATE AND PUBLIC SECTORS, INCLUDING BUSINESS INTERRUPTION AVOIDANCE, BUSINESS RESUMPTION PLANNING, CONTINGENCY OPERATIONS, AND DISASTER RECOVERY PLANNING. MINUTES General Membership Meeting April 15, 2010 2:00 p.m. Scottrade Attendees: Member ............................ Company Backer, Cindy ................... MasterCard Worldwide Bathon, Anna .................... Bank of America Bonno, Tim ....................... Consulting Bowker, Kim ..................... MasterCard Worldwide Cannon, Michael............... Centene Corporation Chesson, Jehu ................. MasterCard Worldwide Dolgin, Harlan ................... Bick Group Drescher, Dan .................. Charter Communications Fuhrmann, BJ ................... Kimball, Catherine ............ MasterCard Worldwide Kriegshauser, Herman...... Salvation Army Midland Division Luu, Brian ......................... Scottrade McDonough, Shawnee ..... Anheuser-Busch Althoff, Sandra .................. MasterCard Worldwide Member ........................ Company Russenberger, Lara ...... Scottrade Schmidt, Warren ........... MasterCard Worldwide Singer, Laura ................ Graybar Electric Smallwood, Lisa ............ CEMP, LLC Steingruby, Jacob ......... Scottrade Thomas, Jr., Paul R. ..... City of Kirkwood Turner, Catherine .......... Orscheln Management Co. Van Zanten, Helena ...... MasterCard Worldwide Westrich, Eric ................ Express Scripts Guests: Grincavich, Cindy .......... Edward Jones McGehee, Victoria......... Monsanto The April General Membership Meeting of the MidAmerica Contingency Planning Forum was held on Thursday, April 15, at the Scottrade facility beginning at 2:00 p.m. MCPF President Ann Bathon welcomed all and thanked Scottrade for hosting the meeting. Introductions by all in attendance followed. A. Previous Meeting Minutes The March General Membership Meeting minutes are not yet available for distribution. B. Program Updates The following upcoming meeting dates and topics are planned: May 20 – Gaining Executive Support and Raising BCP Awareness – Randy Till @ Forest Pharmaceuticals June 17 – Continuity Strategies: “How Virtualization and Cloud Technologies can solve your biggest BC/DR Issues” – David Linthicum/Kevin Bloom (Bick Group) @ Bick Group July 15 – Lessons Learned – Addressing Human Impact – TBD @ Express Scripts Offers to assist with future meeting sites and speakers should be directed to Program Director Pat McDonald at [email protected]. President Bathon encouraged members to submit suggestions for future meeting topics, speakers, meeting sites, or any concerns/comments regarding the Forum. C. Treasurer’s Report The Treasurer’s Report was provided by Helena van Zanten. The group has a balance of $ 3,588.85 in the checking account. D. Membership Report Current members have until the end of June to renew for 2010 before their membership will be dropped. -1- THE FORUM ESTABLISHED TO FACILITATE THE EXCHANGE AND DISSEMINATION OF INFORMATION REGARDING ALL ASPECTS OF CONTINGENCY PLANNING IN BOTH THE PRIVATE AND PUBLIC SECTORS, INCLUDING BUSINESS INTERRUPTION AVOIDANCE, BUSINESS RESUMPTION PLANNING, CONTINGENCY OPERATIONS, AND DISASTER RECOVERY PLANNING. E. Upcoming Activities Upcoming activities that may be of interest to MCPF members include: • DRJ Webinars - http://www.drj.com/special/webinars/ • Missouri SEMA Training Schedule http://training.dps.mo.gov/sematraining.nsf/TrainingSchedule?OpenForm F. New Business / Announcements / Miscellaneous There were no items presented for New Business discussion. G. Featured Topic – The Voluntary Private Sector Preparedness, Accreditation and Certification Program (PS-Prep) Lisa Smallwood, President and Owner Comprehensive Emergency Management Professionals, LLC Business Continuity Program Review (Which standard should we use?) – — Definitions — Regulations: “mandatory authoritative rules dealing with details or procedures having the force of the law, which are issued by and authority of government.” Examples include FCPA, FFIEC, GLBA. — Standards: “a setup of voluntary criteria, voluntary guidelines and best practices, used to enhance the quality, performance, reliability, and consistency of products, services and or processes.” Examples include NFPA 1600, BS 25999, ASIS SPC 1, NERC CIP-009-1, ISO 27001. — The DRJ provides a Rules, Regulations, & Standards Repository on their website at http://www.drj.com/index.php?option=com_content&task=view&id=713&itemid=328 — Public Law 110-53/PS-Prep standard – Department of Homeland Security: — Implementation of recommendations of the 9/11 Commission. — Creation of a new program targeted at “all-hazards” business emergency preparedness and continuity. — http://www.govtrack.us/congress/billtext.xpd?bill=h110-1&show-changes=0 — NFPA 1600 (2010) – National Fire Protection Agency: — Disaster/Emergency Management and Business Continuity programs which take an “allhazards approach” to prepare for any incident, including human, natural or technological events. — Http://www.mfpa.org/assets/files/pdf/nfpa16002010.pdf — BS25999:2007 – British Standards Institution: — Code of practice – the process, principles and terminology of business continuity management (BCM). — PDCA model – available in the presentation — http://www.bsiamerica.com/en-us/assessment-and-certification-services/managementsystems/standards-and-schemes/bs-25999/ -2- THE FORUM ESTABLISHED TO FACILITATE THE EXCHANGE AND DISSEMINATION OF INFORMATION REGARDING ALL ASPECTS OF CONTINGENCY PLANNING IN BOTH THE PRIVATE AND PUBLIC SECTORS, INCLUDING BUSINESS INTERRUPTION AVOIDANCE, BUSINESS RESUMPTION PLANNING, CONTINGENCY OPERATIONS, AND DISASTER RECOVERY PLANNING. — ASIS SPC 1-2009 – American Society for Industrial Security (ASIS) International: — An “all-hazards” practical management systems approach to security, preparedness, response, business/operational continuity and recovery for disruptive incidents resulting in an emergency, crisis or disaster. — http://www.asisonline.org/guidelines/or.xml — Standards Comparison Maturity Pyramid: — Refer to the presentation for the Maturity Pyramid and the Steps to Maturity. — The attendees participated in a couple of exercises: 1. Determining where a company is on the Maturity Model using a handout comparing the NFPA 1600:2010, ASIS SPC 1-2009, BS 25999 and ISO 27001:2005. 2. Identifying supporting documentation and evidence for an audit. — Ms Smallwood gave an overview of assessment documentation used to pre-assess your business continuity program based on the standard chosen. — Compliance – an informal industry term generally accepted to mean the system provides support for some or all of a given standard. Vendors of compliant systems are generally expected to offer documentation describing which parts of the standard are supported and which are not. — Certification - recognition of formal testing to prove that a system provides 100% support for a given standard. Certification is given to an organization after an official accredited certification body has reviewed not only the results of formal testing, but formal conformance documentation, as well as assessing their management system against the requirements of a standard and the organization’s own internal requirements proving effectiveness. — Benefits of Certification: — Competitive advantage — Process improvement – continual improvement achieved through regular assessments — Costs of Certification: — Auditors — Expense of transforming the business to meet the standards of program — Average re-assessment occurs every 3 years President Bathon thanked Lisa Smallwood for the informative and interactive session. Following the conclusion of the presentation, the attendance drawing was held. The winners were: • Michael Cannon • Victoria McGehee • Lara Russenberger The next meeting will be on Thursday, May 20, 2010, starting at 2:00 pm at Forest Pharmaceuticals. There being no additional business, the meeting adjourned at 4:00 pm. Recorded by: Shawnee McDonough MCPF Secretary Office: 314.577.4856 -3-
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