Contents Contents Before you begin v How to work through this learner guide v Assessmentvi Resourcesvii Introduction: Confirming physical health status 1 Chapter 1: Obtaining information about physical health status 3 1.1 Working with a detailed understanding of the structure and functioning of body systems 4 1.2 Considering a range of factors that may have impacted on an identified physical condition 28 1.3 Obtaining information through observation and questioning to identify any actual or potential problems regarding health status 36 Chapter summary 39 Discussion topics 39 Checklist for Chapter 1 39 Assessment activity 1: Obtaining information about physical health status 40 Record your employability skills 41 Chapter 2: Checking physical health status 43 2.1 Checking the health status of a client before delivering health interventions or services 44 2.2 Clarifying the significance of physical health status in relation to a particular intervention 52 2.3 Consulting appropriate people 60 Chapter summary 63 Discussion topics 64 Checklist for Chapter 2 64 Assessment activity 2: Checking physical health status 65 Record your employability skills 66 © Aspire Training & Consulting iii HLTAP401B Confirm physical health status Chapter 3: Identifying variations from normal physical health status 67 3.1 Identifying a range of signs and symptoms of variations from normal health status 68 3.2 Identifying potential factors responsible for significant variations from normal health status 77 3.3 Identifying potential risk factors associated with variations from normal health status 82 3.4 Recognising and referring potentially serious issues in line with organisation requirements 92 Chapter summary 95 Discussion topics 96 Checklist for Chapter 3 96 Assessment activity 3: Identifying variations from normal physical health status 97 Record your employability skills 98 Final assessment: HLTAP401B Confirm physical health status Employability skills 99 105 Appendices107 Appendix 1: How the learner guide addresses the unit of competency 107 Appendix 2: Employability skills 111 © Aspire Training & Consulting iv Chapter 1: Obtaining information about physical health status Chapter 1 Obtaining information about physical health status The human body is made up of major systems, including the cardiovascular system, digestive system and respiratory system. A person’s health may be affected if one or more of these systems is not functioning properly. Therefore, it is important that those working in the leisure and health industry understand the structure and physiology of each system and how they interact. By understanding normal functioning, you are in a position to recognise variations, and then act accordingly, which usually involves observation and questioning to identify a person’s physical health status or any health issues they may be experiencing. In this chapter you will learn about: 1.1 Working with a detailed understanding of the structure and functioning of body systems 1.2 Considering a range of factors that may have impacted on an identified physical condition 1.3 Obtaining information the through observation and questioning to identify any actual or potential problems regarding health status © Aspire Training & Consulting 3 Chapter 1: Obtaining information about physical health status Common lymphatic system problems The following table outlines some of the problems associated with the lymphatic system. Problem Explanation Glandular fever Glandular fever is an acute viral infection, with symptoms including fever, sore throat and fluid around the tonsils and pharynx. People with glandular fever may also have enlarged lymph nodes (lymphadenopathy), enlargement of the spleen (splenomegaly) or jaundice (yellow discolourations of the skin and eyes). Hodgkin’s lymphoma Hodgkin’s lymphoma is cancer of the lymphatic system originating from the white blood cells. Lymphadenopathy Lymphadenopathy is the term used to describe a swollen lymph node. Lymphoma Lymphoma is a cancer of the lymph nodes. Non-Hodgkin’s lymphomas are found in the lymph nodes or lymphatic organs and can develop in the liver, stomach, nervous system or in other organs. Oedema Oedema is swelling caused by too much fluid in the tissues. Splenomegaly Splenomegaly is an enlargement of the spleen caused by infection. Tonsillitis Tonsillitis is caused by either bacteria or viruses infecting the tonsils and inflaming them. The special senses – vision, hearing, taste, smell and equilibrium The special senses include vision, hearing, taste, smell and equilibrium and are considered special due to their ability to enhance human life. These senses are used to detect changes and react appropriately to external stimuli, such as temperature, fumes and gases. Vision Vision allows us to sense the world around us. The eyes provide vision to allow us to participate in communication by seeing nonverbal signs such as gestures and facial expressions; recognising danger; and participating in activities of daily living. Refer to the section ‘Sensory system’ for more information on the eye. Hearing The ears are responsible for processing aural (sound) information as well as maintaining balance. Hearing, like vision, is important for communicating. Refer to the section ‘Sensory system’ for more information on the ear. © Aspire Training & Consulting 23 HLTAP401B Confirm physical health status 1.2 Considering a range of factors that may have impacted on an identified physical condition In the past, people waited until they were unwell before seeking medical advice. However, in more recent times, healthcare professionals have recognised that it is easier and more cost-effective to help a person maintain their good health than it is to cure a person who is already unwell. Ideas about health and illness have also changed. Health and illness were once seen as being separate: a person was either sick or they were well. Now ideas about health and illness are less fixed; there are different degrees of health, ranging from extreme ill health (approaching death) through to the highest possible levels of wellbeing. Optimum health is when a person enjoys good physical, mental and social health. As you will discover, these three elements are interrelated. General body processes The following processes enable the body systems to function normally: Metabolism Nutrition Body temperature regulation Biological maturation Inheritance Ageing Metabolism Metabolism is the chemical reaction that occurs in all cells that essentially allows the cells to live. Metabolic processes within cells include: digestion transportation of substances breaking down of waste material harvesting energy using energy to construct proteins and other necessary substances. The digestive system of the body absorbs food and liquid, which is metabolised by cells in a form that the body can use. Nutrition Nutrition provides cells with the necessary materials needed for cell life; that is, it is the process of food material being converted into living tissue. A healthy diet is an example of good nutrition and enables the body to function normally and efficiently. © Aspire Training & Consulting 28 Chapter 1: Obtaining information about physical health status Chapter summary There are 12 major body systems. It is crucial that you have a thorough understanding of these body systems so you can understand the difference between normal functioning and variations from normal functioning. Body systems interrelate and affect each other. When the body is at homeostasis, body systems function normally. When homeostatic imbalance occurs, disease and illness is more likely. The body has an immune function that is designed to protect the body from illness and disease. Lifestyle factors such as diet, physical exercise and exposure to toxins affect body systems. Mood, cognitive patterns and other internal factors affect body systems and how they function. Clear communication is very important when observing and asking questions about a client’s physical condition to identify physical status. Discussion topics Learners in a classroom can form a discussion group or have a debate. Those in the workplace might like to brainstorm these ideas with their colleagues. If you are learning independently, you might like to set up a chatroom with other learners or ask a friend for their opinion. Do you think lifestyle has an effect on how our body systems function? Why or why not? Do you think any one body system functions independently or are they all interrelated? Explain your answer. What is the best method of communication when working with a client to identify a physical condition? Checklist for Chapter 1 Tick the box when you can do the following. Work with a detailed understanding of the structure and functioning of body systems Consider a range of factors that may have impacted on an identified physical condition Obtain information through observation and questioning to identify any actual or potential problems regarding health status © Aspire Training & Consulting 39 Chapter 2: Checking physical health status Practice task 5 Read the scenario, then complete a table similar to the following. Scenario As part of your role in checking the physical health status of clients, it is important to clarify the significance of physical health status in relation to a particular intervention in line with your job role and your organisation requirements. You have made the following observations as indicated in the table. Beside each observation, in your own words, indicate its significance and then outline what you need to do or who you need to refer to for each of your observations. Observation Significance A client is having trouble handling cutlery, pens or tools. A client is having trouble walking. A client appears suddenly dizzy, confused and can’t talk. A client begins vomiting. A client appears to be having leg pain. A client is having trouble breathing. A client is uncomfortable in the chair they have been sitting in all morning. A client is passing urine frequently. A client is having severe chest pain and then collapses; no heartbeat is detected. A client becomes unconscious. © Aspire Training & Consulting 59 What to do/who to refer to HLTAP401B Confirm physical health status You must report all incidents or changes from normal functioning as soon as you recognise them. The person you contact will vary depending on the situation. The following is an example of a protocol for reporting incidents. Example When an incident occurs: Contact your supervisor where possible during, and certainly after, an incident. Reach an appropriate health professional if they are in the building as soon as possible. Reach a nurse as soon as possible. If you are off premises, phone the nurse-on-call service as soon as possible. If you are off premises and you suspect a potential emergency situation, call the ambulance on 000 immediately. Appropriate people Your supervisor is the first person to refer to in a situation where a client’s health status has changed. If they are not available, you should contact another supervisor or manager, or call emergency services. You can phone emergency services on 000 at any time of the day or night for medical assistance. You will be asked details such as your name, location, phone number, the situation, how you have responded and how you are able to respond until the paramedics arrive. Paramedics are emergency health professionals who are trained in critical, acute health care. Some facilities may have an emergency button available for you to press to summon colleagues in an emergency situation. Be sure to respond immediately in such an event, as the sooner help arrives, the better chance the client will have to recover. If you are not sure if the changes in a client’s health status are significant, refer to your supervisor, manager or a professional for clarification. Remember to accurately report all incidents to your supervisor and make a written report, no matter how significant, as soon as possible. © Aspire Training & Consulting 62 Chapter 3: Identifying variations from normal physical health status 3.2 Identifying potential factors responsible for significant variations from normal health status As described in section 1.2, the factors that may be responsible for a significant variation in a client’s normal health status may be internal or external. The following information describes relevant scenarios that you may come across in relation to the responsible factors. When you note a change in a client’s health status, consider the internal and external factors that may be at play. Again, if you know the client’s history and current health status, this will help you determine the factors responsible, which should then be considered in your response. External factors External factors that may be responsible for significant variations from normal health status include: diet and nutritional factors use of alcohol, tobacco and other substances environmental factors impacting health level and type of physical activity. The following case studies describe situations where external factors influence the condition of client health status. Case study Bill, an older client, gags every time he swallows something, and has recently lost weight. His carer Shelly thinks he may have dysphagia, so she refers to Bill’s care plan, which should indicate if he has a history of dysphagia, and any special instructions for care; for example, a recommendation for how his food should be prepared. It states that Bill experiences intermittent bouts of dysphagia and that when this is noted, his food must be puréed until he is able to eat regular food again. When Shelly checks what meals have been provided, she realises that they have not been puréed, so he has been struggling to eat and gagging as a result. She reports to her supervisor that she believes he is experiencing dysphagia and that he requires puréed food. The supervisor arranges an assessment of Bill’s condition as soon as possible. In this case study, it was the external factor of how Bill’s food was prepared that was not allowing him to eat properly, which in turn led to his weight loss. In this instance, the condition has occurred before and was detailed in the care plan. Consider what action should have taken place if there was no note in the care plan and it was the first time this situation was occurring. © Aspire Training & Consulting 77 HLTAP401B Confirm physical health status Factors responsible for abnormal readings Another potential factor that may be responsible for a significant variation from normal health status in a client is an abnormal reading when using equipment, which may indicate a problem. If a health professional is present, it is unlikely that you will need to read equipment. However, if it is your job to do so, and you have received the correct training, you may be required to check blood pressure, pulse rate and respiration. It is therefore important to be aware of the following factors responsible for abnormal readings: Difference in temperature measurements Effect of exertion and anxiety on pulse rate or blood pressure Faulty equipment or improper use of equipment Failure to correctly calibrate equipment Impact of environmental factors on equipment Difference in temperature measurements When a client shows an abnormal temperature reading, be sure to consider internal and external factors. Internal factors may include the presence of illness or whether the client has overexerted themselves immediately before the reading. External factors may include room temperature or the client being over or underdressed. Adjust environmental factors, if possible, before doing a second reading. Clarify with the relevant professional if you are still concerned that a client’s temperature is too high or too low. Effect of exertion and anxiety on pulse rate or blood pressure You may obtain an abnormal reading when checking a client’s pulse rate or blood pressure. Note what the client was doing prior to the observation. For example, did they just walk upstairs? If you are checking the pulse, be sure you have your fingers in the correct position, and you are not reading your own pulse rate. Also consider whether the client is anxious; for example, about having the observation taken, as this anxiety can cause a person’s heart to race, which will give a high reading. Note all unusual observations and report them accordingly. Faulty equipment or improper use of equipment If a reading is abnormal, be sure to check the state of the equipment; for example, that it is intact and that you are using it correctly. If you are using equipment, you should be trained to expect an approximate or ‘normal’ result, so significantly abnormal results may indicate that there is something wrong with the equipment or how you are using it. All equipment should also be stored correctly after being cleaned and disinfected according to protocol. © Aspire Training & Consulting 80 Chapter 3: Identifying variations from normal physical health status Clients who are hearing impaired may not hear warnings, such as when crossing the road or fire alarms. Clients with vision impairment may trip and fall or have trouble being mobile in public spaces. Clients with dysphagia may choke on food or liquid. Clients who have a seizure or become unconscious because of heart problems or stroke may injure themselves when collapsing. Risks for other residents or people with whom the client has contact may include: walking aids such as wheelie-walkers or wheelchairs, which may obstruct passages, including fire exits contracting infectious diseases, such as gastroenteritis or influenza. Risks for people working with the client may include: walking aids such as wheelie-walkers or wheelchairs, which may obstruct passages, including fire exits contracting infectious diseases, such as gastroenteritis or influenza injuring self when lifting or moving a person who is immobile or who has collapsed injuring self when using equipment or machinery handling sharps that have not been disposed of correctly. Consider the following case study. Case study Tara is completing an induction at an aged care facility, where she is accompanying the leisure and recreation officer and clients on an outing to the park and beach. Tara is asked to push Daphne, one of the clients, in a wheelchair. As the group walks along the headland towards the park, the incline is fairly steep, and Tara’s back begins to hurt. When the group returns to the residence, Tara realises she is in a lot of pain in her lower back, and needs to leave her shift early to seek medical attention. On her next shift, Tara consults her supervisor and advises her of her back problem that resulted from pushing Daphne’s chair. Her supervisor suggests that Tara should avoid heavy lifting and pushing the wheelchairs on inclined surfaces, and that she needs to ask another staff member to help. She also reports the incident as a work health and safety (WHS) risk. Practice task 9 Consider your own work context. Prepare a brief report about health risk factors. As part of your report, answer the following questions: 1. What risk factors do your clients face that are associated with health problems? 2. What risks are there for other residents (if applicable)? 3. What risk factors are there for you and other staff members that relate to client health problems? 4. What precautions could you or other staff members take to avoid risks associated with client health problems? © Aspire Training & Consulting 91 Chapter 3: Identifying variations from normal physical health status Assessment activity 3 Identifying variations from normal physical health status Your trainer or assessor may require you to complete this assessment activity and will provide you with instructions as to how to present your responses. They may provide alternative or additional assessment activities depending on the circumstances of your training program. The following table maps the assessment activity for this chapter against the element and performance criteria of Element 3 in HLTAP401B Confirm physical health status. Part Element Performance criteria A 3 3.1, 3.2, 3.3, 3.4 B 3 3.1, 3.2, 3.3, 3.4 Part A Prepare a written report that reflects your skills and knowledge about identifying variations from normal health functioning. Write a brief introduction, then a paragraph that addresses each of the following points: Recognising signs and symptoms that indicate a change in health status Risk factors associated with common health problems Recognising variations from normal functioning and determining an appropriate response in terms of referral or provision of health services How to refer to or seek assistance from an appropriate medical or paramedical authority in relation to variations from normal functioning Scope of practice and boundaries for each team member Part B Prepare a verbal report to be delivered to your trainer/assessor or to colleagues at your workplace. The title of the report is ‘Analysing organisation protocols’. The objective is for you to communicate your knowledge of organisational protocols and your skills regarding each of the following: Recognising signs and symptoms that suggest variations from normal functioning Identifying potential factors responsible for variations from normal functioning Identifying risks associated with common health problems Recognising and referring potentially serious physical health issues Your report should take no longer than 10 minutes to deliver to the group (for example, you may spend 30 seconds on the introduction, two minutes for each section and 30 seconds for the conclusion). © Aspire Training & Consulting 97
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